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This six-month fixed-term role has been created to provide additional senior People capacity, ensuring timely, professional and objective management of complex employee relations matters, organisational change and workforce risk, whilst continuing to support operational leaders to deliver safe, effective services

The HR Manager (People Practices - NHS 111) is accountable for delivering proactive, operationally focused People support across DHU's NHS 111 services during a period of significant organisational activity and complex workforce change.

As a HR Manager (People Practices) you will:

Partner with operational leaders across NHS 111 to improve workforce performance, productivity, engagement and organisational effectiveness.
Support operational delivery through proactive workforce planning support, workforce risk identification and targeted workforce interventions.
Drive improvements in attendance, retention, colleague engagement and workforce stability across NHS 111 services.
Support managers in addressing complex workforce challenges within a large-scale operational environment.
Use workforce data, trends and insight to support operational decision-making and performance improvement activity.
Support operational resilience through effective workforce management and People interventions.
Lead and oversee complex employee relations activity including disciplinary, grievance, capability, conduct and organisational change processes.
Lead the management of high-profile, sensitive and complex employee relations matters, ensuring decisions are evidence-based, proportionate and legally robust.
Provide objective, independent advice to senior leaders, balancing organisational risk, colleague wellbeing and operational requirements.
Coach and support leaders to improve confidence, capability and accountability in people management.
Support organisational transformation, workforce modernisation and service improvement activity across NHS 111.

We’re looking for someone who has:

CIPD Level 7 or demonstrable experience and working to that level.
Demonstrable experience managing highly complex, sensitive or high-profile employee relations cases.
Experience advising senior leaders on organisational risk and employment law.
Experience working within environments subject to external scrutiny, regulation or significant organisational change.
Significant operational HR / People experience within a complex organisation.
Experience managing complex employee relations cases and workforce risk.
Strong knowledge of UK employment legislation.
Experience using workforce data and insight to support operational improvement.

For you, because great work starts with a supported team

Your benefits continue with you, supporting your health, wellbeing, and future. For more information on the full range of benefits available, click here.

Supporting your growth at every stage

We’ll support your health, happiness and future with benefits that put you first:
Access to the NHS pension scheme (we’ll also honour your existing NHS pension pot and holiday entitlement if you’re transferring)
Wellbeing support
Flexible working options
Career growth and development opportunities

For more information on the full range of benefits available click here.

Learning that shapes your career.

With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we’ll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.

Together, reflecting our communities.

Great work happens when everyone feels seen, supported, and valued. We welcome colleagues from all backgrounds and proudly support the Armed Forces community.

Inclusion and belonging are essential to our values, and together we make the difference. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process.

For more information on how DHU can support you, please click here.

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Salary range

£47,440 - £54,288 per year