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Job summary

Opportunity to use your substantial people (HR) change management experience to lead on organisational design and organisational development (including learning) during our significant change programme.

Reporting to the Head of People and Culture, the Senior People Manager (Change) leads the organisational design and development function, including learning, and manages a small team of specialist managers. Working closely with the Corporate Services and Change leadership team, you’ll ensure the organisation’s people change is well governed, properly resourced, and strategically aligned across the Change Portfolio.

Job description

This is a pivotal role in shaping how people change is delivered across our organisation. It requires a strategic thinker with the proven ability to translate vision into delivery and who offers:

• Significant experience in leading people change in complex environments, e.g. organisational design, organisational development, HR system implementation, reward offer;
• Strong understanding of people change governance, planning cycles, and assurance frameworks;
• Experience managing people change professionals and multi-disciplinary teams;
• Proven track record in people change design and delivery, governance and strategic planning; and
• Experience in budget management and resource planning.

Person specification

You’ll offer excellent communication skills and will be adept at working with and influencing senior stakeholders, including at executive and Board level.

It’s an exciting time to join us and to contribute your skills to the evolution of this ambitious, influential and growing organisation.

In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35 hour working week.

For further details, please download the Candidate Information Pack.

CLOSING DATE: 23.59 on Sunday 26th July 2026.

PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). We will close this campaign if / when we receive 120 applications. We therefore strongly recommend applying as soon as possible.

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Supporting documents

https://housing-ombudsman-careers.org.uk/2021/wp-content/uploads/2026/07/Senior-People-Manager-Change-Candidate-Information-Pack.pdf

Benefits

- 27 days annual leave, plus bank holidays
- Christmas closure days
- Flexible working
- Annual health check
- Local Government Pension Scheme membership

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Please click link to apply

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jonathan McIntyre - CJA Recruitment
• Email : cja@cjagroup.com

Recruitment team

• Email : cja@cjagroup.com

Further information

https://housing-ombudsman-careers.org.uk/job/senior-people-manager-change/