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Job summary

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.

Social Surveys Directorate plays a central role in delivering the ONS mission through the design, collection and production of household survey data that underpin some of the UK’s most important economic and social statistics. Our work supports decision-making across government, business, academia and the wider public, and provides the evidence base for policy, operational delivery and public understanding on issues that matter nationally and locally.

The 2026 ONS Business plan prioritises improving the quality and trustworthiness of published statistics, providing timely and relevant data for decision-makers, and building a more efficient, resilient and adaptable organisation. For social surveys, that means stabilising and recovering the quality of our core surveys, completing the transformation of the Labour Force Survey, strengthening the long-term sustainability of our survey system and investing in the development of our people.

With around 2,000 colleagues, Social Surveys Directorate is one of the largest business areas in ONS. It brings together the leadership, operational capability and in-depth social research expertise needed to run and improve the UK’s largest and most complex social surveys.

This role is the Deputy Director (SCS1) for the Social Surveys Research and Production Division. The Division works in partnership with the following five Divisions:

• Social Surveys Field Collection
• Social Surveys Telephone and Ports Collection
• Social Surveys Strategy, Research and Innovation
• Social Surveys Transformation
• Social Surveys Central Division

The post holder will play an important leadership role in ensuring these interdependent parts of the system work together effectively to deliver high-quality survey data and support the wider strategic priorities of ONS. The role will report directly to Alex Lambert, Director for Social Surveys, who in turn reports to James Benford, Director General for Surveys and Economic Statistics

Job description

The purpose of the role is to lead the Social Surveys Research and Production (SSRP) Division. SSRP has responsibility for the current social survey portfolio, with the exception of the Transformed Labour Force Survey while it remains in development. The economic indicators and official statistics produced from these surveys are among the nation’s most important, informing decisions that affect every citizen and supporting the government’s management of the UK economy.

The Division sets the strategic direction for the portfolio and delivers high-quality datasets to meet user needs. With an end-to-end view of each survey, it engages users to understand requirements, leads survey design, commissions fieldwork, oversees operational performance, and prepares and quality assures the resulting data. It also leads continuous improvement across the portfolio and plays a central role in current ONS and Directorate priorities to recover core social survey quality and build a more sustainable survey system.

To support core survey delivery and continuous improvement, the Division also operates a survey performance and management information service, develops and maintains data processing pipelines, and leads work to upgrade ONS data collection technology. SSRP delivers this work through close collaboration with other divisions in the Directorate and with colleagues across ONS.

As Deputy Director for Social Surveys Research and Production, you will lead the Division’s Grade 6 leadership team and provide clear direction across a broad and complex portfolio of survey delivery, improvement and specialist functions. You will oversee performance, quality, risk, resources and delivery across the Division, ensuring that business-as-usual outputs are delivered effectively while longer-term improvement activity is progressed in a controlled and sustainable way. You will build capability across the Division, invest in your people and support an inclusive, high-performing culture.

In this role you will oversee four Grade 6 areas:

1. Living Costs and Food (LCF) Delivery and Development
2. Finances, Opinions, Wealth, and Adhoc Surveys
3. Labour Force Survey
4. Delivery, Development and Analytical Services

As part of the Directorate Senior Leadership Team, you will help ensure strategic alignment across Social Surveys, shape collective priorities, manage strategic trade-offs and support decisions on the prioritisation of resources. You will play an important role in senior stakeholder management, help set the culture of the Directorate through what you say, do and tolerate, and work with fellow Deputy Directors to resolve issues escalated for discussion and decision.

This is a badged Government Social Research role requiring strong technical leadership. You will provide expert leadership and judgement across survey design, delivery and quality for a major survey portfolio, including decisions on user needs, design, improvement research, fieldwork, operational performance, processing, data quality and the delivery of high-quality microdata. You will also lead continuous improvement and innovation across methods, pipelines, technology and survey design. The role requires methodological judgement and decisions about design, quality and methods, as well as strong delivery leadership. Government Social Research expertise is essential to protecting survey quality and the critical ONS outputs that depend on it.

Role Responsibilities:

• Leadership – a visible and inspiring leader, you will draw on your expertise and work with people to set the direction and priorities for the Division during this time of change. You will lead the broader strategic leadership of the Division, working collaboratively with colleagues in the Directorate’s Senior Leadership team so that it acts as one.

• Management – you will manage a division of ~140 colleagues with direct line management of four Grade 6s. As part of the Division’s focus on culture, you will take a Divisional lead to ensure that SSRP is an inclusive community that is a great place to work.
  
  
• Technical – you will provide authoritative technical leadership across a major survey portfolio, with responsibility for providing insights, direction and decisions on survey design, delivery and quality. This includes providing expert challenge and direction on user needs, improvement research, fieldwork, operational performance, processing, methodological improvements, data quality and the delivery of high-quality microdata. You will lead continuous improvement and innovation across methods, pipelines, technology and survey design, and use your Government Social Research expertise to coach, challenge and develop others while protecting the quality of critical ONS outputs.
  
• Operational – you will be accountable for the high-quality and timely delivery of milestones aligned to your objectives, as well as various significant continuous improvement and change activities which impact SSRP deliverables and people.

• Influencing – you will influence key stakeholders with competing demands and have the ability to build mutually beneficial ways of working across organisational boundaries.
  
• ​Financial Management – accountable for the financial management of the Divisional budget which includes forecasting, routine review of spend vs budget and actions as required.

Further information on the role can be found in the attached candidate pack.

Person specification

Essential Criteria

• An inclusive leader, with strong people management skills and a proven track record of developing capability and building large, diverse, high performing teams.

• An extensive track record of delivery and continuous improvement across the full end-to-end scope of social surveys, from user engagement and requirement capture through to research, survey development, operational collection and processing.

• Strong Government Social Research expertise, with the professional credibility and judgement to set strategic direction, provide expert challenge and assure methods and quality across complex social surveys.

• Excellent communication skills, with an ability to engage effectively with staff at all levels and communicate credibly with analytical and non-analytical audiences.

• Experience of building constructive and collaborative relationships across organisational boundaries and managing complex stakeholder/user relationships.

Technical skills

We'll assess you against these technical skills during the selection process:

• Technical skills will be tested via a presentation at interview stage. This will give be given to candidates one week in advance of their interview.

Benefits

Alongside your salary of £81,000, Office for National Statistics contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

Inclusion & Accessibility

At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.

ONS are committed to flexible ways of working that support a healthy work-life balance. ONS has already considered how this job could be right sized for applicants working flexibly and we are happy to explore options with you about working part time, in a job share or flexibly, in line with our hybrid working policies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying and the department will consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.

ONS are unable to offer visa sponsorship for this role. Applicants are expected to hold a valid right to work in the UK when employment commences. If you are applying on a time-limited visa, this will need to be valid for at least 18 months at point of application.

If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link, or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.

At the point of SC application, you will need to provide or give access to the following evidence:

• Departmental or company records (personnel files, staff reports, sick leave reports and security records)

• UK criminal records covering both spent and unspent criminal records

• Your credit and financial history with a credit reference agency

• Security Services records

Selection Process

Applications should consist of your CV and Personal Statement combined as one document and uploaded as a single attachment through Civil Service Jobs.​

A Curriculum Vitae of no more than 2 pages of A4 consisting of:​

• Details of your education and/or professional qualifications.​

• Full employment history, giving details (where applicable) of budgets and numbers of people managed, relevant key achievements in recent posts.​

• Details of your latest remuneration.​

A personal statement detailing in no more than 2 pages of A4 how you meet the essential criteria listed in the person specification. We recommend that you give clear examples for each describing your own contribution and the impact and value of your actions.

Applications will be acknowledged shortly after receipt. If you do not receive an acknowledgement within one week of applying for the post, please contact our SCS Recruitment Team at: SCS.Recruitment@ons.gov.uk​

To give your application the best chance of success, please ensure all required sections are completed and submitted by the closing date. Applications that do not contain the information requested may not be able to progress through the assessment process.

Further information on the assessment and interview for this role can be found in the attached candidate pack.

We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills.

Expected Recruitment Timetable

Closing date - 6th September 2026

Shortlisting meeting - 14th - 15th September 2026

Employee Engagement Exercise - 23rd September 2026

Interviews - from 9th October and w/c 12th October 2026 - To be conducted online via Microsoft Teams

Dates are subject to change.

Informal conversations to discuss suitability with the recruiting manager are welcomed in advance of the application closing date and can be arranged via email.

If you meet the required standard but the recruiting department is unable to offer you the job, you may be given the option of being added to a reserve list. Reserve lists may be shared with other Civil Service departments and professions who are recruiting for similar roles.

Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.

Full terms and conditions are attached at the bottom of this advert.

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Alex Lambert
• Email : Alex.Lambert@ons.gov.uk

Recruitment team

• Email : SCS.Recruitment@ons.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

Attachments

2721 Advert 1B Permanent - ONS National v1-00 Opens in new window (pdf, 83kB)Role1_Standard_Requirements_SCS_Only Opens in new window (pdf, 77kB)DD_Social_Surveys_Research_and_Production_SCS_Candidate_Pack Opens in new window (pdf, 1630kB)