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Resolution Lead Officer £42,771 - £45,750 In this critical role, you won’t just respond to complaints and Member enquiries, you’ll play a key part in ensuring our responses are&nbsp;consistently high-quality, resident-focused, and aligned with our values&nbsp;. Working closely with colleagues, supporting the organisation to learn from feedback, improve performance, and reduce repeat complaints. You Will <ul><li>Conduct thorough, fair investigations into complaints received within the Environment &amp; Sustainable Transport directorate</li> <li>Ensure all responses meet corporate QA standards: clear, empathetic, evidence based and timely.</li> <li>Identify service trends and root causes through complaint insights and contribute to action planning that improves outcomes for residents.</li> <li>Work with teams across the council to embed a culture of continuous improvement and shared learning from complaints and enquiries.</li> <li>Support performance monitoring and help develop directorate-level improvements that align with our wider Resident Experience goals.</li> </ul> We’re Looking For Someone With <ul><li>Proven experience investigating complaints, including complex or escalated cases</li> <li>A commitment to quality – with the ability to assure, challenge and improve the standard of written and verbal responses across teams.</li> <li>Excellent communication and collaboration skills, capable of engaging staff at all levels and keeping residents at the centre of everything.</li> <li>A proactive, solutions-focused approach with a genuine interest in improving services through feedback.</li> </ul> Please view JD here Closing date 28.11.25 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Resolution Lead Officer

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JOB TITLE: Team Manager Community Neighbourhood Team&nbsp; SERVICE: &nbsp;Adults - Older People and Disability&nbsp; SALARY: PO7 £57,402 - £60,573 plus market supplement £3,000 Hybrid role – Newham Dockside E16 2QU Closing date: 23 November&nbsp;2025 WE ARE NEWHAM We’re a vibrant, dynamic, culturally rich London Borough with a young population and limitless potential. We’re a challenging yet rewarding place for social work practise to flourish and we are steadfastly committed to our workforce being representative of the residents that we work with. We are taking coordinated, meaningful and focused action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We are taking positive actions to challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place for our residents, their families and carers to live, learn and thrive.&nbsp; We are building a fairer Newham through investment, co-production and by continuously developing our Well Newham Approach practice model; which centres on Strengths Based and Outcomes Focused working.&nbsp; About the job&nbsp; We are looking for an Experienced Team Manager who has Local Authority Experience to join us at an exciting time as we transform our services and strive for excellence.&nbsp; You will be able to confidently lead and manage the performance of a team of social workers and social care officers and foster a culture of continuous learning and reflection of practice that inspires staff to give of their best in their roles. You will introduce, embed and continually improve performance at team level, ensuring that the quality of social work is consistent with established models of good practice.&nbsp; You will be responsible for ensuring that staff effectively support residents, their families and carers to maintain their independence through embedding the Well Newham approach.&nbsp; Within the role you will be responsible for overseeing the professional standards of the social workers within your team, managing risk and performance ensuring compliance with all relevant legislation and statutory guidance.&nbsp; You will contribute to the strategic development of the service and from time to time will be required to cover for the Service Manager in his absence.&nbsp;You will be required to work with others across social care, integrated networks, hospital teams, voluntary and community sector and other agencies to share best practice and ensure consistency of approach.&nbsp; About you The successful candidates must be a Registered Social Worker or OT.&nbsp; If a key management role appeals to you with the opportunity to really make a difference to the people we support and you share our vision, then we want to hear from you.&nbsp; We are looking for candidates who have strong management and leadership skills with demonstrable experience of&nbsp;delivering high quality interventions for residents, their families and carers, and experience of supporting practitioners to implement and embed excellent practice.&nbsp; You will have&nbsp;sound understanding of Care Act interventions along with significant knowledge of Strengths Based Practice, Mental Capacity and Safeguarding Adults, including&nbsp;significant knowledge of risk and the current research and practice in this. You will have experience of developing strong working relationships with partners in the voluntary, community and faith sector, health, and have experience of intervention and delivering support and interventions with residents. Excellent communication skills are critical and you will have demonstrable experience of working within multi-disciplinary settings and delivering and developing training for multi-disciplinary audiences. Finally, the successful candidate will have some demonstrable experience of using IT recording systems and data to monitor team activity, support quality assurance, and drive service improvement. For more information, or an informal chat please contact Mark Wiles, Service Manager for Neighbourhood and Long-Term Services on 020 3373 0784 or&nbsp;<a href="mailto:mark.wiles@newham.gov.uk" target="_blank">mark.wiles@newham.gov.uk</a>&nbsp; Why work with us&nbsp; We’ve been working hard to make Newham a great place to practise social work. <ul><li>A commitment to addressing disproportionality wherever we find it.</li> <li>We focus on reaching excellence.</li> <li>North East London Teaching Partnership links to enhance theory, practice and academic learning</li> <li>We offer genuinely flexible/hybrid working as long as residents are supported.</li> <li>Stability: 100% of our Senior Managers are permanent staff</li> <li>Oyster card/parking permit for business use.</li> <li>AMHP/BIA/PE training available&nbsp;</li> <li>Wellbeing service, leisure and discount benefits (Council scheme).</li> <li>Travel season ticket loan, cycle scheme,&nbsp;</li> <li>Local Authority pension.</li> <li>Fleet car – electric vehicle lease scheme</li> </ul> Please view JD here &nbsp; Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

Complex Assessment Team Manager - North West

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamWe are looking for hard-working, motivated and enthusiastic people to join our apprenticeship scheme. Regardless of your age, previous experience or qualifications (although you must be at least 16 years of age and not in full-time education), we’re welcoming applications from those that show potential, determination and a drive to succeed. In return we can give you the opportunity to kick-start your career under the management of our skilled and experienced staff, whilst earning, learning and achieving nationally recognised qualifications at the same time.Please note that we reserve the right to close the window for applications earlier than advertised if we receive a large number of applications.About the Role and Our Ideal CandidateAbout the roleAn exciting apprenticeship opportunity has arisen within the People and Organisational Development Team. This role will support the team deliver our People and Organisational development strategy as we focus on our key&nbsp; priorities for 2024-26. This role will be split across our core functions of Employee Relations (ER) and Workforce Development.&nbsp;Our Ideal CandidateWe’re looking for someone with excellent communication skills, good IT skills, good attention to detail, great prioritisation skills,&nbsp; &nbsp;enthusiasm and an eagerness to learn.&nbsp;Please note, in order to qualify for apprenticeship funding you must meet the following criteria:<ul><li>Hold a GCSE level C/equivalent in Maths and English and be able to present original qualification certificates - if you do not hold these qualifications/certificates you must be committed to complete these via functional skills assessments as part of the apprenticeship.</li><li>Only apply for an apprenticeship unrelated to any qualifications they hold at the same or higher level than the apprenticeship they wish to apply for. The apprenticeship being applied for must be unrelated in subject and content from the qualification already held.</li><li>Not be enrolled on another funded apprenticeship or another funded further education or higher education programme at the time you start your new apprenticeship.</li><li>Have the right to work and study in England and be one of the following:</li></ul><ol><li>A citizen of a country within the European Economic Area (EEA) or have the right to abode in the UK and have been resident in the EEA for at least the previous three years on the first day of your apprenticeship.</li><li>A non-EEA citizen with permission from the UK government to live in the UK, (not for educational purposes) and have been ordinarily resident in the UK for at least the previous three years before the start of learning.</li></ol>Our Offer to YouOur apprenticeships are offered on a minimum contract duration of 12 months (some are longer depending on the level of apprenticeship you undertake), offer 23 days paid annual leave, access to our online staff benefits portal (including discounts at local and national shops, restaurants and attractions), the opportunity to undertake 3 volunteering days per year in Kingston, and a minimum starting salary of £22,432 per annum. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.In addition there are further discounts available to apprentices and more information can be found at the<a href="https://www.apprenticeextra.co.uk/" target="_blank">Apprentice Extra website</a>and<a href="https://apprenticeshipconnect.co.uk/apprentices/apprentice-discounts/" target="_blank">Apprenticeship Connect website.</a>We’re extremely proud of our apprenticeship scheme and the achievements of our apprentices, many of whom have secured permanent employment with the Council and continue to excel in their careers.Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role and for our apprenticeship scheme. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.More information about apprenticeships can be found on the<a href="https://www.apprenticeships.gov.uk/?gclid=EAIaIQobChMI-PTlpJin4AIV1bbACh3m4Qc4EAAYASAAEgLWcvD_BwE" target="_blank">National Apprenticeship website.</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

People and OD Apprentice

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people, and families in the county. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘outstanding’.We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting. We have a number of exciting opportunities within our Business Support Service for self-motivated Business Support Administrator, providing essential support to our practice staff members. We are looking to recruit a full-time Business Support Administrator whose role will be providing support to the Fostering Service. The fostering Business Support team play a crucial role in providing support to the Fostering Service, whose aim is to ensure provision of high-quality placements for children with foster carers where children can have every chance of a happy secure childhood and be supported to reach their aspirations and succeed in life. The main role of the Business Support Administrator will be providing support relating to Foster Carers annual reviews process, prospective foster carers assessments and administrating financial support to faster carers. The role also involves undertaking switchboard duties and post duties. You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families. We are looking for an enthusiastic and committed person to join our busy, dynamic, and growing Business Support Team. The permanent position is ideally suited to someone who has good customer care, organisational skills, communication skills, can problem solve, use their own initiative, and have great attention to detail. Experience of minute taking is desirable. Therefore, if you would to like to advance your career in a busy and supportive workplace, and are a ‘can do’ person, who is passionate about providing high quality service delivery and performance and have the skills and experience to work effectively within a dedicated team environment and are customer focused and able to deliver the role with a flexible approach please read on. About you :<ul> <li>Good literacy and numeracy skills </li> <li>Good basic IT skills </li> <li>Good Customer Care skills</li> <li>The ability to independently interpret and analyse information and facts to solve varied problems </li> <li>The ability to work under pressure including meeting deadlines and dealing with interruptions</li> <li>The ability to communicate in person and/or in writing, a variety of information to a rang of people </li> <li>The ability to manage a process, ensuring accurate and timely outputs</li> <li>The ability to work with some initiative and little supervision</li> <li>Ability to organise, support and appropriately document meetings ensuring timely and quality outputs</li> <li>The ability to cope with situations where there is an emotional demand arising from the work being undertaken</li> <li>The ability to work flexibly as part of a team environment, providing cover when needed to ensure continuity of service provision</li> <li>Experience of handling and processing manual or computerised information</li></ul>This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. BenefitsHelp us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Business Support Assistant - FTC 12 Months

<h2>About the job</h2>Salary: £42,839 - £46,142 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent We’re looking for a Senior Private Sector Housing Enforcement Officer to play a key role in our Rogue Landlord team, helping to improve housing standards and protect residents across Luton.In this vital role, you’ll supervise and support lower-grade officers, undertake complex inspections of private sector dwellings, and lead on enforcement action against rogue and non-compliant landlords.You’ll be part of a professional, high-performing team working to ensure safe, decent homes and fair treatment for all tenants.Your expertise in environmental health, housing legislation, and enforcement will help drive real change, ensuring Luton’s residents live in properties that meet required standards.Key Responsibilities<ul><li>Supervise and mentor lower-grade officers, providing technical guidance and supporting their professional development.</li><li>Inspect and assess private sector dwellings to identify hazards and breaches under the Housing Act and related legislation.</li><li>Lead on complex enforcement cases, gathering and presenting evidence, preparing legal notices, and giving witness statements in court where required.</li><li>Analyse building tenders, inspect and measure premises, and make professional recommendations based on findings.</li><li>Consult, negotiate, and influence landlords, agents, tenants, and partner organisations to achieve compliance and positive housing outcomes.</li><li>Prepare detailed written reports and professional recommendations for enforcement or remedial action.</li><li>Identifying unlicensed HMOs and taking enforcement action, such as prosecution and issuing Civil Penalties.</li><li>Plan, prioritise, and organise your own and others’ workload to meet deadlines, balancing reactive and proactive work.</li><li>Make effective use of information technology to record, track, and report on housing enforcement activities.</li><li>Work collaboratively with colleagues across the Council and external agencies to tackle poor housing conditions and criminal landlord behaviour.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You’ll have in-depth experience of working within an Environmental Health Private Sector Housing enforcement role, ideally within a Rogue Landlord or proactive housing enforcement environment.You’ll be a confident communicator with excellent negotiation, analytical, and report-writing skills. You’ll also have proven supervisory experience, with the ability to lead by example and motivate others.Essential Skills, Knowledge &amp; Experience:<ul><li>In-depth experience in Environmental Health (Private Sector Housing), particularly in Rogue Landlord enforcement.</li><li>Experience supervising and managing staff or projects within a relevant service area.</li><li>Strong knowledge of building construction, building services, and local authority enforcement procedures.</li><li>Ability to inspect and measure premises, evaluate complex data, and prepare evidence and witness statements.</li><li>Excellent written and verbal communication skills, with the ability to present to professionals and the public.</li><li>Ability to manage and prioritise a varied workload, meeting strict deadlines.</li><li>Confident use of IT systems and databases to manage casework.</li><li>Understanding of equality issues and how discrimination impacts service delivery and the people you serve.</li><li>Ability to travel throughout the Borough and undertake physical inspections, including climbing ladders and accessing loft or roof spaces.</li><li>Willingness to work occasional early mornings or late evenings when required.</li></ul>Qualifications:<ul><li>Degree or Diploma in Environmental Health and registration with the Environmental Health Officers’ Registration Board (EHRB) as an EHO, EHP, or CEHP; or</li><li>Equivalent extensive relevant experience in housing enforcement or environmental health.</li></ul>Why Work for Luton Council?At Luton Council, we’re proud to serve one of the most diverse and vibrant communities in the country. Our mission is to improve housing conditions, tackle rogue landlords, and make Luton a place where everyone can thrive.We offer:<ul><li>Competitive salary and benefits package.</li><li>Flexible and hybrid working arrangements (minimum 2 days per week in the office).</li><li>Generous annual leave and pension scheme.</li><li>Ongoing training and professional development opportunities.</li><li>The chance to make a real impact on housing standards and residents’ lives.</li></ul><h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1660977&amp;ptId=12019" target="_blank">download: Senior Private Sector Housing Officer Rogue Landlord JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1660978&amp;ptId=12019" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

SENIOR PRIVATE SECTOR HOUSING ENFORCEMENT OFFICER  – Rogue Landlord

We are recruiting for a Principal Revenues Officer (Technical Support) to join our Revenues and Benefits Services within the Resources Directorate.The successful candidate will be responsible for the technical integrity, functionality, and strategic development of the Revenues systems supporting Council Tax, Business Rates, and wider income streams. You will be committed to achieving positive outcomes and bring proven experience with the Civica Open Revenues system.<h4>Key Responsibilities</h4><ul> <li> Support the delivery of new releases and system migrations within the Revenues and Benefits Systems team, ensuring thorough testing and timely implementation. </li> <li> Research new initiatives and system enhancements, formulate policy, and deliver business and process improvement programmes—particularly those involving new technologies and online customer services </li> <li>Maintain and monitor the Revenues and Benefits Service systems roadmap, working closely with Corporate ICT to ensure timely progress on upgrades, releases, and scheduled jobs. </li> <li>Work within a team on annual billing and year-end system preparation.</li></ul><h4>About You</h4>We’re looking for someone who can demonstrate:<ul> <li>In-depth knowledge of Council Tax and Non-Domestic Rates procedures, regulations, and working practices.</li> <li>Strong understanding of Civica Open Revenues, including standard and bespoke interfaces, with the ability to investigate and resolve interface issues.</li> <li>Experience in automating procedures using Civica Automation and writing complex reports using DataPA and other reporting tools.</li> <li>Excellent communication and collaboration skills, with the ability to work effectively in a diverse community.</li></ul><h4>Our Offer</h4><ul> <li>Competitive salary: £54,360 – £57,495.</li> <li>Membership of the Local Government Pension Scheme.</li> <li>Generous annual leave: 29 days, rising to 33 after 5 years’ service, plus bank holidays and 3 additional days at Christmas.</li> <li>Flexible and agile working to support work–life balance.</li> <li>Access to staff money-saving schemes, including rent deposit loans and season ticket loans.</li> <li>Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.</li></ul> BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Principal Revenues Officer Technical Support

About the roleAre you an experienced leader with a passion for inclusion and improving outcomes for vulnerable children and young people? Do you have the drive to lead strategic change and build collaborative partnerships across education, health, and social care? North Northamptonshire Council is seeking for a skilled and committed Head of Inclusion and Attendance to lead our efforts in ensuring every child receives their statutory entitlements and the support they need to succeed in education. What will you be doing?We need a unique individual to <ul><li>Lead with empathy and purpose to support children and young people facing barriers to education</li><li>Build strong, collaborative relationships across schools, services, and communities</li><li>Champion inclusive practices that reflect the diverse needs of learners</li><li>Confidently navigate complex safeguarding and SEND challenges</li><li>Inspire and support teams to deliver high-quality, impactful services</li><li>Use data and insight to drive continuous improvement and positive change</li></ul>About youYou will: <ul><li>Be educated to degree level of equivalent • Teacher, Social Worker, or Youth Worker Professional Qualification.</li><li>Have substantial and sustained experience of working with children and young people particularly vulnerable children.</li><li>Have up to date knowledge of current national policy in respect of CSE, Trafficked and those vulnerable to radicalisation and FGM</li><li>Have proven leadership skills in order to raise standards of achievement through planning, co-operative working, target setting, and analysis of performance data.</li></ul>If you're ready to take on a pivotal role that shapes the future of inclusive education in Northamptonshire, we want to hear from you. Shortlisting w/c 8th December 2025. Interviews w/c 5th &amp; 12th January 2026. Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Head of Inclusion and Attendance  

About the roleWe are seeking a dynamic Safeguarding Team Manager to join our Children’s Services team. This is a pivotal leadership role where you will shape and drive safeguarding strategy across educational settings, ensuring vulnerable children receive the support they need to thrive. What will you be doing?As the Safeguarding Team Manager, you will: <ul><li>Lead and manage a team of safeguarding professionals with casework responsibilities.</li><li>Be the strategic lead for safeguarding in education settings.</li><li>Develop and implement policies and systems to monitor and improve safeguarding outcomes.</li><li>Work collaboratively with partners including Ofsted, DfE, and strategic groups.</li><li>Oversee responses to safeguarding complaints and assurance letters.</li><li>Manage budgets and ensure financial stewardship across the service.</li></ul>This is an opportunity to make a real difference in the lives of children and young people. You’ll be part of a forward-thinking team, supported to lead change and innovation in safeguarding practice. About youYou will: <ul><li>Hold a Degree Teacher, Social Worker or Youth Worker and be a Professional Qualification Teacher, Social Worker or Youth Worker .</li><li>Have detailed knowledge of the legislative framework required to manage this service. KCSIE, Exclusion, Attendance, Children Missing from Education, Children who are Home Educated and Licensing, legislation. SEN Code of Practice 2014, Admissions Code.</li><li>Have substantial and sustained experience of working with children and young people particularly vulnerable children.</li></ul> Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026.Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Safeguarding Team Manager 

About the roleAs a Head of Commissioning and Contracts for Children’s Services, you will play a key role in designing and delivering commissioned services that meet the needs of children and families, ensuring positive outcomes. This role is critical in ensuring that services are effectively commissioned, managed, and aligned with the needs of children and families across North Northamptonshire. You will be part of a ‘Commissioning Centre for Excellence’ and have the opportunity to shape the services that support Children, Young People, their families and Carers. What will you be doing?You will be responsible for the strategic and operational management of commissioning activity and contracts. You will ensure that services are designed and commissioned in a way that meets the needs of children and families, supports good outcomes, and aligns with the council’s goals alongside being efficient and cost effective. Key responsibilities include: <ul><li>Leading the commissioning strategy and plan for Children’s Services, including co-production and service specification development.</li><li>Ensuring services are delivered at the right time and place, promoting good outcomes for people and communities.</li><li>Stimulating a vibrant market of micro providers by basing commissioning decisions on evidence, service reviews, and value-for-money evaluations.</li><li>Leading the development of market position statements and overseeing market trends, risks, and opportunities within North Northamptonshire.</li><li>Providing a comprehensive overview of commissioning requirements, contractual issues, and quality outcomes to ensure continuous improvement.</li><li>Developing Fee Frameworks for commissioning activity and supporting negotiations around contractual terms and conditions.</li><li>Facilitating effective partnership working across stakeholders, creating collaborative solutions to deliver desired outcomes.</li><li>Managing commissioning and contract managers, embedding best value and fostering strong working relationships.</li><li>Ensuring services meet statutory requirements and safeguarding standards for children.</li><li>Deputising for the Assistant Director when required.</li><li>Taking on additional duties as needed.</li></ul> About youTo succeed in this role, you will need a degree-level qualification (or equivalent) in a relevant subject, along with a professional or management qualification. You will bring a wealth of knowledge and experience, particularly in the legislative frameworks and statutory requirements related to Children’s Services, including Ofsted, CQC regulatory frameworks, Public Contracts Regulations. <ul><li>Proven experience in managing large budgets and holding budget management responsibility within a large, complex organisation.</li><li>Knowledge of legal, commercial, political, operational, and social community aspects of a diverse environment.</li><li>Extensive experience in partnership working, particularly with NHS bodies.</li><li>Demonstrated success in leading change, driving improvement, and commissioning services.</li><li>Ability to analyse complex data and produce management reports to inform strategies and plans.</li><li>Proven problem-solving skills, with the ability to overcome barriers to success.</li><li>Ability to lead and empower multidisciplinary teams, fostering a culture of continuous improvement and high performance.</li><li>Strategic thinker with the ability to make informed decisions.</li><li>Strong decision-making skills and the ability to manage diverse and conflicting interests.</li></ul>Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026.Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>A competitive salary</li><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Head of Commissioning and Contracts

About the roleNorth Northamptonshire Council is looking for a dynamic and visionary senior leader to shape the future of education for children aged 0–16. As Head of Educational Effectiveness, you’ll drive strategic school improvement, champion inclusive education, and collaborate across services to ensure every child thrives. This is a unique opportunity to influence the future of education across our locality, working in partnership with schools, early years settings, and multi-agency teams. We are looking for a credible and experienced education leader who can bring strategic insight and a commitment to improving outcomes for children and young people. What will you be doing?This is your opportunity to: <ul><li>Lead a high-impact team across Early Years, School Effectiveness, Governance &amp; Safeguarding </li><li>Influence policy and practice locally, regionally, and nationally </li><li>Deliver our Education Improvement Framework 2025–2028 </li><li>Work in partnership with schools, settings, and multi-agency teams </li></ul>About youYou will: <ul><li>Be educated to degree level or equivalent qualification e.g. NVQ 4, HNC and have Qualified Teacher Status (QTS).</li><li>Have significant professional and/or management experience of a strategic operation/service. </li><li>Have experience of credible and relevant education senior leadership sufficient to secure the confidence of school leaders and other system leaders locally and regionally.</li><li> Have a comprehensive understanding of the activities and objectives of the Council, both current and future with a good understanding of the political context at regional and local level and working with Elected Members in a constructive and sensitive way. </li><li>Will have the ability to successfully influence key decision makers at senior levels, both internal and external to the council. </li></ul>Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026.Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>A competitive salary</li><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Head of Education Effectiveness

About the roleAre you a visionary leader ready to make a lasting impact on the lives of children and families across our communities? Do you believe every child deserves access to a high-quality education in a safe, inclusive, and inspiring environment? If so, we invite you to bring your passion, expertise, and leadership to our team. At North Northamptonshire Council we are committed to delivering excellence in education and inclusion. As Head of Access and Sufficiency, you will lead the strategic planning and delivery of school places, admissions, and capital investment—ensuring every child can thrive in a great school, close to home. What will you be doing?What You’ll Lead: <ul><li>Strategic education place planning for mainstream and special education </li><li>Commissioning and delivery of capital schemes, including SEND provision </li><li>School admissions and the establishment of new schools </li><li>Innovative partnerships and funding strategies to expand and enhance provision </li></ul>What You’ll Champion: <ul><li>Compassionate, inclusive leadership that empowers teams and communities</li><li>A culture of innovation, continuous improvement, and high performance</li><li>Equity, diversity, and inclusion at every level of service delivery</li><li>Financial stewardship of a £30m capital budget, driving value and impact</li></ul> About youWhat You’ll Bring: <ul><li>Proven senior leadership experience in complex, dynamic environments </li><li>Strategic vision and political acumen to influence and inspire </li><li>A deep understanding of education legislation, place planning, and infrastructure </li><li>The ability to lead transformational change and build strong partnerships </li></ul>We’re looking for someone who leads by example, embraces challenge, and is driven by a genuine commitment to improving outcomes for children and young people. Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026. Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>A competitive salary</li><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Head of Access and Sufficiency 

About the roleNorth Northamptonshire Council is seeking a visionary and dynamic Early Years Strategic Lead to drive excellence across our Early Years services. This is a unique opportunity to lead a growing team focused on improving outcomes for children aged 0–5, ensuring high-quality provision, and delivering on statutory responsibilities. What will you be doing?You will champion strategic development across Early Years, focusing on quality improvement, compliance, sufficiency, and SEND support, ensuring access to high-quality early learning and childcare places for all eligible children. Key responsibilities will include collaboration with internal and external partners including Ofsted, health services, and education providers. About youYou will:<ul><li>Have proven leadership experience in early years education, you will oversee training, workforce development, and quality assurance aligned with EYFS and DfE guidance. </li><li>Educated to degree level or equivalent qualification e.g. NVQ 4, HNC with in depth expert knowledge of statutory legislation and national policy related to EY (e.g. Ofsted inspection of early years settings, DfE Statutory framework for the early years foundation stage). </li><li>Have the Ability to foster and develop robust relationships with key stakeholders, including Councillors, Directors and representatives from the DfE, Multi Academy Trusts, Trade Unions, Headteachers, Governors, Parents, Early Years sector. </li></ul>Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026.Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>A competitive salary</li><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Early Years Strategic Lead

About the role Are you a strategic leader with a deep commitment to inclusion and improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND). North Northamptonshire Council is seeking a dynamic and experienced professional to lead our SEND services and shape a more inclusive future for our communities.What will you be doing?As Head of SEND, you will play a central role in delivering high-quality, integrated services that make a real difference to children, young people and their families. You’ll lead a skilled and passionate team, working across education, health and social care to ensure that every child with SEND receives the support they need to thrive. You will: <ul><li>Provide strategic and operational leadership across the SEND system.</li><li>Drive service improvement through robust performance and quality assurance.</li><li>Lead collaborative partnerships and joint commissioning to deliver integrated, effective support.</li><li>Ensure the voice of children, young people and families is central to service design and delivery.</li><li>Manage resources effectively, ensuring value for money and sustainability.</li></ul>About youYou will bring: <ul><li>A strong professional background in education, social care or a related field.</li><li>In-depth knowledge of SEND legislation, the SEND Code of Practice, and the wider children’s services landscape.</li><li>A proven track record of leading complex services and managing significant budgets.</li><li>A collaborative, inclusive leadership style that empowers teams and partners.</li></ul><ul><li>A commitment to continuous improvement and delivering the best outcomes for children and families.</li></ul>If you’re ready to lead with integrity, drive meaningful change, and help shape a more inclusive future for children and young people in North Northamptonshire, we’d love to hear from you. Shortlisting w/c 8th December 2025.Interviews w/c 5th &amp; 12th January 2026.Should you have any queries, please contact us via email at <a href="mailto:recruitment@northnorthants.gov.uk" target="_blank">recruitment@northnorthants.gov.uk</a>. We kindly ask that you include a brief description of your enquiry to enable us to respond promptly and appropriately.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>A competitive salary</li><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Head of SEND

About the roleEADS (Employment and Disability Service) are looking to recruit an Employment Development Officer. Supporting people with complex barriers to start, stay and succeed in work is our focus. We are looking for somebody who can bring creativity, energy, passion and skills. We are based across North Northamptonshire, supporting people from diverse backgrounds. The role will require travel across multiple sites, including being based with employers and within co-location bases. Flexibility, a positive approach to problem solving, organisation and being able to adapt to change will be valuable skills in this role. An understanding of the model and delivery of supported employment, the welfare system and accessible employment pathways will be hugely beneficial. What will you be doing?As part of our delivery we support people;<ul><li>With complex barriers start, stay and succeed in work</li><li>Create person-centred vocational profiles </li><li>Prepare CVs and covering letters</li><li>Build confidence and stamina</li><li>Identify job goals and steps needed to achieve these</li><li>Gain experience</li><li>Engage with employers</li><li>Identify skills gaps and training resolves</li></ul>About youWe are looking for people who are; <ul><li>Passionate about employment </li><li>Creative thinkers</li><li>Focussed on solutions</li><li>Organised</li><li>Empathetic</li><li>Good communicators </li><li>Flexible</li><li>Self-motivated </li></ul> Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Employment Development Officer 

About the roleThe Northamptonshire Adult Learning Service is looking for inspirational tutors to deliver learning to adults, across Northamptonshire.We have some rewarding and exciting opportunities available to work as a casual tutor delivering a variety of courses. If you have a passion for teaching and believe in helping adults achieve their life goals and creating an exciting learning experience by inspiring and motivating our learners, we would be interested to hear from you. We have a range of hours available and can discuss working patterns on personal request.<ul><li>Music </li><li>Sport and Fitness </li><li>Creative subjects</li></ul> What will you be doing?Responsible for the facilitation of learning and skill development of learners in various subjects and areas of knowledge. To create engaging lesson plans, deliver instruction tailored to diverse learning styles and levels, and assess students' progress. To adapt teaching methods accordingly and implement support measures. Responsible for the completion of all tutor activity including individual learning plans, progression, administration and other associated activities. Additionally provide support and encouragement to learners, fostering a positive and inclusive learning environment conducive to personal growth and achievement, while also promoting lifelong learning and empowerment within their adult student community.Courses may include accredited courses such as Functional Skills English/Maths, or may be non-accredited learning such as languages, craft, family learning, etc... Courses are primarily delivered to Adult Learners (19+) however we also have a 16-18 Study Programme on offer within our service. You may be required to travel around the county for delivery as well as some remote working. About youA level 3 teaching qualification is preferred; however, we are looking for passionate and experienced people in their field and we will support individuals in achieving their Level 3 Award in Teaching and Education where required. You will be an organised, positive, enthusiastic, friendly individual who has education and achievement at the heart of your professionalism. You will want to thrive for the best outcomes for your learners to ensure they successfully reach their goals and aims. You will ideally have experience of teaching accredited and/or well-being programmes. You will take an imaginative and innovative approach to your teaching duties to engage and support your learners to succeed and gain the skills needed to interact confidently within a community, education or work setting. You will be resilient and work positively and effectively as part of a successful team.Our BenefitsWe offer:<ul><li>a competitive rate of pay</li><li>great opportunities in a large unitary council - many of our casual workers decide to apply for permanent positions</li><li>statutory leave entitlement</li><li>lots of opportunities to work in the public sector to make a difference</li></ul>About usWe are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.Our priorities are:<ul><li>helping people live active fulfilled lives</li><li>caring for our young people, providing them with high quality education and opportunities</li><li>enabling a thriving and successful economy</li><li>leading on a green and sustainable environment</li><li>ensuring our communities are connected so they can shape their lives and where they live</li><li>providing modern public services</li></ul>Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.Your differences make us different - Achieve Together.





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Adult Learning Tutors - Tailored Learning

<h2>About the job</h2>Salary: £39,152 - £41,771 a year Hours per week: 37 Contract type: Permanent&nbsp;Are you an experienced IT professional with a passion for delivering robust, high-quality application support and technical solutions? Luton Council is looking for a Lead Application Support Analyst to join our dynamic and evolving Technology Service team.This is an exciting opportunity to take the lead in supporting and maintaining a diverse portfolio of on-premise and IaaS-hosted applications. You will play a key role in ensuring our technical environments are stable, secure, and fit for purpose—delivering value for money and positive outcomes for our community.As a Lead Application Support Analyst, you will:<ul><li>Provide expert technical support and maintenance across a wide range of business-critical applications.</li><li>Work closely with third-party suppliers, internal project teams, and support teams to implement and manage complex IT environments.</li><li>Lead the resolution of application issues, ensuring minimal impact on services and operations.</li><li>Ensure compliance with regulatory requirements, including data protection and environmental legislation.</li><li>Promote best practices aligned to ITIL and the application lifecycle.</li><li>Translate technical concepts into clear, understandable language for non-technical audiences.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You will be a skilled and confident IT professional with a proven ability to work effectively in multidisciplinary teams. You will have:<ul><li>Minimum 3 years' experience in a qualified technology support position.</li><li>Demonstrable experience delivering and supporting applications in complex environments.</li><li>Strong communication skills, with the ability to engage at all levels and explain technical issues clearly to non-specialists.</li><li>Experience working independently, meeting deadlines, and managing multiple priorities.</li><li>A collaborative and tactful approach when dealing with colleagues, stakeholders, and partners.</li><li>A strong understanding of ITIL, application lifecycle management, and application security.</li><li>Professional experience aligned with SFIA level 3 in relevant skill areas (e.g. ASUP, ITOP, CSMG).</li></ul>You will also have:<ul><li>A-level, NVQ/SVQ Level 3, BTEC NC in a STEM subject or equivalent experience.</li><li>A relevant Foundation-level professional qualification (e.g. ITIL Foundation).</li></ul>Why Luton Council?At Luton Council, we are committed to delivering excellent services that meet the needs of our diverse community. We believe our people are our greatest asset and we are dedicated to fostering a supportive and inclusive workplace.In return, we offer:<ul><li>A competitive salary and benefits package</li><li>Opportunities for professional development and career progression</li><li>Flexible working arrangements</li><li>A chance to make a real difference in the community</li></ul>Apply NowIf you’re ready to take the next step in your IT career and want to be part of a forward-thinking local authority, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Interview Date: 8th December 25Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1624203&amp;ptId=12017" target="_blank">download: Lead Application Support Analyst JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1624204&amp;ptId=12017" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Lead Application Support Analyst

<h2>About the job</h2>Luton Governor Services are looking for individuals to become school governors.&nbsp; You would be part of a friendly and supportive team of governors who contribute greatly to the continued success of each school.Governors are people like you – you do not need to be a parent, but you do need to be over 18 and have a passion about improving the standard of education for all pupils in Luton schools.&nbsp; Any additional skills you have in either your work or family life is a bonus.This is a voluntary role and you will be fully trained and supported throughout – meetings are generally held in the evenings and are a mixture of face to face and online.School Governors work together to carry out their core functions:<ol><li>ensuring there is clarity of vision, ethos and strategic direction</li><li>holding executive leaders to account for the educational performance of the organisation and its pupils and the performance management of staff</li><li>overseeing the financial performance of the organisation and making sure its money is well spent</li></ol>Governors must also ensure that the governing body complies with all legal and statutory requirements.<h2>Benefits from becoming a governor</h2><ul><li>The opportunity to develop new skills and to strengthen existing ones.</li><li>An opportunity to strengthen your own CV for future work opportunities or voluntary roles</li><li>The opportunity to practise work talents. As part of a team, being a school governor will give you the opportunity to work with a wide range of people from a variety of social, cultural and religious backgrounds.</li><li>The opportunity to gain an understanding of the decision-making process of school governing bodies and an awareness of the education system as a whole.</li><li>The opportunity to make a real difference and the chance to contribute to the good of the community, leading to personal satisfaction and a sense of achievement.</li><li>The opportunity to undertake training provided by the Local Authority on various aspects of the governor role.</li></ul><h2>How to apply</h2>*Please do not apply on this website*To submit an application, please follow this link:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Education_and_learning/Schools_and_colleges/Governors/Pages/luton-governor-services.aspx" target="_blank">https://m.luton.gov.uk/Page/Show/Education_and_learning/Schools_and_colleges/Governors/Pages/luton-governor-services.aspx</a>&nbsp;<h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1294587&amp;ptId=12023" target="_blank">download: nga-governor-role-description .pdf</a></li></ul>





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Maintained School Governor

<h2>About the job</h2>Salary: £42,839 - £46,142 a year plus £963 essential car user allowance plus £5,500 market supplement allowance Hours per week: 37 Contract type: Permanent&nbsp;Our CWD Specialist Intervention Team is a team working with children and young people with Mental ill health/emotional wellbeing issues and a diagnosis of learning difficulties such as Autism /ADHD or associated behaviours. The team carry small caseloads and work intensively with families and other professionals – especially colleagues in CAMH. We are passionate, innovative and creative in our approach.Often these young people have disengaged with education and we work very closely with colleagues in education to ensure that they have an EHCP if needed – and the right educational placement for them.As a Senior Practitioner within our Specialist Intervention team, you’ll be responsible for a caseload of complex cases providing assessment, care management and other social work services relevant to the needs of the most vulnerable/ at risk children and families.Under the direction of the Team Manager, you’ll use professional skills and experience to provide practice management to team members.If you have a good working knowledge of young people with autism, mental health and want the opportunity to make a real difference to young people’s lives, then please get in touch!Please note this role does not attract sponsorship.<h2>About you</h2>You are a qualified and experienced social worker, registered with Social Work England (DipSW, CSS, CQSW or equivalent), with a strong background in child and family social work. You bring a commitment to delivering high-quality, child-centred practice and supporting others to do the same.You will have:<ul><li>Substantial post-qualifying experience, including in-depth work with children and families</li><li>Experience supporting children with learning difficulties and mental health conditions</li><li>A solid understanding of current legislation, statutory guidance, and best practice in children’s social care</li><li>The ability to manage complex and conflicting demands effectively</li><li>Experience of coaching, mentoring, and practice teaching</li><li>A commitment to continuous professional development—both your own and that of others</li></ul>You are passionate about supporting high standards of practice across your team. Through co-working, mentoring and offering advice and guidance, you help to develop others’ professional skills and confidence. You thrive in a collaborative environment and are driven to ensure the best possible outcomes for children and families.<h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1580037&amp;ptId=12024" target="_blank">download: CWD SIT Senior Practitioner JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1580040&amp;ptId=12024" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Senior Practitioner - Children with Disabilities Specialist Intervention Team

Please note we have 3 positions available in the following locations: Watford &amp; Luton, North London and Essex. Please ensure you state which location you would like to work in on your application. We’re looking for 3 technically skilled and detail-oriented Compliance Quality Assurance Inspectors to join our Mechanical Compliance team. In this role, you’ll support the delivery of safe, compliant services across our housing portfolio, ensuring that all mechanical plant and equipment meet statutory and regulatory requirements. You’ll work closely with contractors, engineers, and internal teams to carry out inspections, audits, and investigations, helping to maintain high standards of safety and service. This is a fantastic opportunity to be part of a high-performing team committed to doing the right thing for our customers and communities. You will be required to attend the office a minimum of two days per week for meetings and collaboration. This role is mainly site based but you will be required to attend the office for meeting as necessary. What you'll doOn a day-to-day basis, you’ll carry out audits and inspections to ensure compliance across mechanical services, including domestic and commercial gas systems. You’ll manage a regime of physical inspections, review service failures, and monitor contractor performance. You’ll ensure handover procedures are properly executed, asset registers are updated, and O&amp;M manuals are obtained where required. You’ll analyse performance data to identify maintenance issues or investment needs and investigate incidents using recognised techniques such as RoSPA. You’ll also provide expert advice on health and safety compliance, liaise with the Health and Safety team, and contribute to maintaining high levels of gas compliance across the organisation.What you'll need<ul><li>Gas Safe registration and experience with domestic and commercial boilers</li><li>Strong technical knowledge of gas services and mechanical &amp; electrical systems</li><li>Experience working in social housing or with contractors in a housing environment is desirable </li><li>Up-to-date understanding of health and safety legislation and building services compliance</li><li>Proven ability to manage customer relationships and communicate effectively under pressure</li></ul> Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Wednesday 3rd December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Peabody

Compliance Quality Assurance Inspector

As a Support Worker for Young Persons at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals. What you'll do In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies. What you'll need • Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering • Strong communication skills and the ability to build positive relationships with young people and external partners • A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives • Confidence to work independently (including lone working) and collaboratively as part of a team • Good IT literacy, including the use of Microsoft Office and data entry systems Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer • 25 days’ annual leave plus bank holidays • Two paid volunteering days each year • Flexible benefits scheme, including family-friendly options and discounts • 4x salary life assurance • Up to 10% pension contribution • Comprehensive training and development Important Information This role requires an enhanced DBS check. The successful candidate will have a full and clean driving licence as well as their own vehicle as the role does involve working across two services, which will require driving. Your eligibility - you must be eligible to work in the UK and able to work the full contracted hours of 37.5 hours per week. Unfortunately, we are unable to offer visa sponsorship, so we can only consider applications from candidates who meet both requirements. If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> Please read before applying: We may close this advert before the advertised closing date, depending on the number of applications received. First stage interviews for this role will be taking place on 01/12/25. Second stage interviews will be taking place on 08/12/25.





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Support Worker - Young Persons 

Neighbourhood Manager (Lambeth)Are you a people person who loves getting things done and making a difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation in your area, working in your designated neighbourhood and from our Wandsworth office. You’ll be at the heart of your community, supporting residents with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.Our office days are generally Monday and Friday, giving you the flexibility to be out and about in your neighbourhood the rest of the week.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management if not already held.</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Shortlisted candidates will be invited to take part in a peer review session, where you’ll meet members of our operational team and present on a topic (to be confirmed). This is a great opportunity to showcase your approach and ideas, and to get a feel for the team you could be working with.Following the peer review, successful candidates will be invited to a final in-person interview with two of our Area Managers.These interviews will take place on the following dates: Peer Review: 27 November (via teams) Final Interviews: 28 November, Westminster Bridge Road OfficePlease read before you apply<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Neighbourhood Manager (fixed term contract)

Neighbourhood Manager (Wandsworth)Are you a people person who loves getting things done and making a difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation in your area, working in your designated neighbourhood and from our Wandsworth office. You’ll be at the heart of your community, supporting residents with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.Our office days are generally Monday and Friday, giving you the flexibility to be out and about in your neighbourhood the rest of the week.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management if not already held.</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Shortlisted candidates will be invited to take part in a peer review session, where you’ll meet members of our operational team and present on a topic (to be confirmed). This is a great opportunity to showcase your approach and ideas, and to get a feel for the team you could be working with.Following the peer review, successful candidates will be invited to a final in-person interview with two of our Area Managers.These interviews will take place at our Wandsworth and Westminster Bridge Road offices on the following dates: Peer Review: 2 December Final Interviews: 12 DecemberPlease read before you apply<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> 





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Neighbourhood Manager

Estate Services Caretaker – Make a Visible Difference Every Day Do you take pride in keeping things clean, safe, and running smoothly? Love being out and about, meeting people, and making a real impact in your community? Then this could be the perfect role for you.At Peabody, we’re looking for a hands-on, people-focused Estate Services Caretaker to help us keep our estates looking their best. From lighting checks to cleaning communal areas, you’ll be the friendly face residents rely on to keep things spotless and welcoming.What Your Day Might Look Like<ul><li>Start with a lighting check—swap out any bulbs that need replacing</li><li>Roll up your sleeves and get stuck into cleaning duties across your designated areas</li><li>Work closely with your team and residents to keep things running smoothly and safely</li><li>Be a visible, approachable presence on-site five days a week</li></ul>What Makes This Role SpecialYou won’t be stuck behind a desk—you’ll be out on site, making a real difference every day. You’ll be part of a supportive team that values your input and gives you the tools to succeed, including a company van to help you get the job done.And here’s a little extra: once you’re employed at Peabody, you can refer friends to any of our roles and receive £250 when they start!We’re Looking for Someone Who<ul><li>Has a full, clean UK driving licence</li><li>Brings experience in caretaking or cleaning</li><li>Knows their way around powered equipment</li><li>Loves helping people and takes pride in their work</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What You’ll Get in Return<ul><li>30 days’ holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>And the satisfaction of knowing you’re making a real difference</li></ul>Please Read Before ApplyingThis role requires a Basic DBS check and a full UK driving licence. Please note: Peabody does not offer sponsorship for this role.Interviews are ongoing until Friday 28th November.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Estate Services Caretaker

We’re looking for a highly organised and proactive Development Support Officer to join our London North Delivery Team. In this role, you’ll provide essential administrative support to both the Delivery and Land &amp; Partnerships teams, helping to deliver a multi-tenure development programme. You’ll play a key part in coordinating documentation, managing data, and supporting internal processes that contribute to the success of our development projects. You will need to work collaboratively across internal Peabody teams to help us deliver an excellent experience every time to every customer. You will be required to attend our offices a minimum of 2 days per week and on some occasions, there may be a requirement for out of hours working to support the team at planning exhibitions, consultant events and resident meetings. What you'll doOn a day-to-day basis, you’ll manage a variety of administrative tasks including maintaining trackers, risk registers, scheme summaries, handover plans and processing/recording invoices. You’ll support the preparation of reports, grant submissions, and compliance documentation, and ensure accurate data entry across systems such as Pamwin and QL. You’ll coordinate meetings, manage diaries for senior leaders, and help with minute-taking, mail merges, and presentations. You’ll also liaise with internal and external stakeholders, support procurement and tender processes, contribute to the smooth handover of scheme information across the business and act as a contact for post-occupation queries. Your role will be key in ensuring our development projects are well-documented, compliant, and delivered efficiently.What you'll need<ul><li>Strong IT skills, including advanced ability in Microsoft Office and document storage systems such as SharePoint. </li><li>Excellent organisational and time management skills, with the ability to manage multiple deadlines, some of which could be at short notice.</li><li>Strong communication skills and attention to detail, with experience in minute-taking and stakeholder liaison.</li><li>An initiative-taking, flexible and positive approach with a commitment to continuous improvement and excellent customer service.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Tuesday 2nd December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Development Support Officer 

We’re seeking a dedicated and detail-oriented Fire Risk Assessor to join our Fire Safety Team. In this role you’ll help ensure the safety of our residents and visitors by conducting thorough fire risk assessments across our property portfolio. You’ll work closely with internal teams and external stakeholders to identify risks, recommend improvements, and support the delivery of a robust fire safety programme. This is an excellent opportunity to grow your career in fire safety, with full support for training and development, including working towards professional membership of a professional body and, if desired, Third-Party Accreditation through the National Fire Risk Assessors Register.You’ll be part of a high-performing team committed to operational excellence and continuous improvement. Your work will directly contribute to maintaining safe homes, meeting regulatory standards, and enhancing customer confidence in our services. You will be required to attend our offices from time to time for meetings or team activities, as necessary.What you'll doYou’ll carry out fire risk assessments (FRAs) on nominated properties, producing timely and accurate reports that feed into our fire safety management system. You’ll review existing fire precautionary measures, identify areas for improvement, and support the creation of action plans. You’ll use fire risk assessment software where appropriate and contribute to the team’s quality assurance process by reviewing assessments and sharing best practice. You’ll liaise with operational teams and customers to resolve fire safety queries, ensuring expectations are managed and solutions are pragmatic. You’ll also support the planning and delivery of the FRA programme, prioritising assessments as needed and helping to maintain accurate records and performance data. As part of your development, you’ll undertake specific training and be encouraged to work towards professional accreditation.What you'll need<ul><li>NEBOSH Fire or equivalent fire safety qualification</li><li>Demonstrable experience in conducting fire risk assessments, with strong analytical and problem-solving skills</li><li>Excellent attention to detail and ability to manage multiple tasks independently and effectively</li><li>Strong communication skills and confidence working with internal teams, contractors, and residents</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Tuesday 2nd December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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