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Job Title: Support Worker
Starting Salary: £25,583 progressing to £28,142 per annum, pro rata for part time plus 6% MUSHA payment for weekend working - Pay award pending
Hours: 37 hours per week
Location: Hertfordshire
Contract Type: Permanent
Directorate: Adult Care Services

About the team

People flourish in the right environment, with the right support, is this you?
Do you want to support someone to live their best life and build a great career at the same time?
Come and work for a trusted employer who will value you and support your development

Who we are

Our supported living and short breaks services support adults with various disabilities. Some have learning or physical disabilities and need high levels of physical support, others can meet their own day to day needs but may have behaviours of concern, mental ill-health or just a need for support to get through their everyday lives.

About the role

Working in peoples’ own homes on our sites, to support them with:

• Meeting their basic daily needs and achieving their goals
• Personal hygiene, eating and drinking
• Keeping their homes clean
• Managing their money
• Taking their medication
• Attending health appointments
• Joining in with social and leisure activities at home and in their local community
• Updating paperwork using IT systems

In short breaks, people rely on you to support them to enjoy their time away from home while their carers have a well-deserved break.

About the teams:

We have opportunities in the following services:

• Apton Road Supported Living Service - Bishops Stortford - 37 hours per week
• Cassio Metro - Watford - 37 hours per week
• Manor House - Bushey - 37 hours per week
• Orchard House & Stevenage Group Homes - Letchworth - 25 hours per week
• Bushey - Bushy - 37 hours per week
• Lawn Lane & Micklefield Road - Hemel Hempstead - 37 hours per week
• Hixberry Lane & St Albans - St Albans - 37 hours per week - Fixed Term until 1st April 2027
• Lintons Close & Isabel Court - Stevenage - 21 hours per week - Please note that due to the needs of the service, we only recruiting female candidates for this location.

Due to the nature of the role and the needs of our service users, some of these posts are restricted to female applicants only, as permitted under Schedule 9 of the Equality Act 2010

Essential duties

• Provide direct support and review support plans
• Hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship)
• Lead and coordinate shifts on a regular basis
• Formally supervise junior staff
• Lead on a group home or one part of a service

Shift Patterns

Early shifts – 07:30 – 14:30/15:00
Afternoon shifts – 14:30/15:00 – 22:00

About you

Essential:

• Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it's important that you're physically capable of performing these tasks safely and effectively.
• Our roles involve shift work, which may include day or night shifts, weekends, and bank holidays. Some positions also require sleep-in duties as part of the rota. You must be able to commit to the shift patterns above.

Desirable:

• Previous experience in a health and social care setting
• Previous experience working with people with Learning Disabilities and Physical Disabilities.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Level 6 job profile. Please locate this via:

Job profiles - Health and social care

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.