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We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.A National Lifeguard Qualification (NPLQ) would be beneficial, however if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.In the Lifeguard Role, we will offer ongoing training &amp; competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes.A National Lifeguard Qualification (NPLQ) is essential. More about you<ul><li>You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.</li><li>You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.</li><li>You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.</li><li>You will have an eye for first class cleanliness and will put this into action whenever required.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Lifeguard

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWorking independently you will provide an efficient cleaning service throughout specific areas which have been designated to you. You will ensure all Health and Safety and group policy and procedures are adhered to and you will be responsible for using chemicals and substances correctly and safely to their correct ratios. At the end of your shift you will be responsible for ensuring all equipment is cleaned and stored safely ready for the next member of staff. It will be your responsibility to report any problems or incidents that may arise and communicate this with the relevant team and take appropriate action as necessary.For more information please download our job profile available on our website.More about youTo be considered for this role you should have a strong cleaning background with a good working knowledge of COSHH regulations relating to the safe use of chemicals in the public domain. As you will work independently we need you to have strong organisation skills with the ability to prioritise your own workload. You will represent Places Leisure and therefore the successful candidate should be professional and friendly at all times.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Cleaner

Title: Resolutions OfficerContract Type: Various positions available - permanent, full time, 35 hours per week/Fixed term contract, full time, 35 hours per weekSalary: Starting from £32,881 per annum (London weighted salary) or £28,886 per annum (Regional salary)Grade: 06Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 20th January at 11pmInterviews to be held via MS Teams on a date to be confirmed.Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHANGodXTXn4+IlUTC9lPFM5wfsjCYLD6iQh3P0vcyfhyO1qVOksQ5q4Di/x1+4MBfI" target="_blank">Role Profile - Resolution Officer.docx</a><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHANGodXTXn4+IlUTC9lPFM5wfsjCYLD6iQh3P0vcyfhyO1qVOksQ5q4Di/x1+4MBfI" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Customer Relations Team at L&amp;Q!Are you passionate about delivering excellent customer service and resolving issues that truly make a difference? Do you thrive in a fast-paced environment where empathy, problem-solving, and great communication come together?We’re looking for an experienced Resolution Officer to join our Customer Relations Team. You’ll play a key role in investigating, resolving, and responding to customer complaints in line with the Housing Ombudsman Complaint Handling Code, ensuring we always put our residents first.You’ll manage your own caseload, working closely with colleagues across the business to find fair, balanced outcomes. This role requires diplomacy, attention to detail, and the ability to think creatively when handling complex cases.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Managing and owning a caseload of ongoing customer complaints, typically 3–5 new cases per week.</li><li>Conducting thorough, impartial investigations and producing high-quality written responses.</li><li>Communicating with customers via phone, email, and MS Teams to understand concerns and expectations.</li><li>Liaising with internal departments to reach effective resolutions and, where appropriate, awarding compensation in line with policy.</li><li>Ensuring all records are up-to-date and compliant with the Housing Ombudsman Code.</li><li>Challenging internal decisions where necessary to ensure fair outcomes for residents.</li></ul>What you'll bring:<ul><li>Strong customer service experience, ideally in a complaint-handling environment.</li><li>Excellent written and verbal communication skills.</li><li>Proven ability to manage competing priorities and meet deadlines in a busy, target-driven setting.</li><li>A collaborative approach with confidence to challenge and influence stakeholders.</li><li>Compassion, empathy, and an understanding of customer needs and vulnerabilities.</li><li>Computer literacy and the ability to quickly learn new systems.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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London and Quadrant Housing Trust

Resolutions Officer - 7391

Title: Lettings Operations ManagerContract Type: 9 Month FTCSalary: £55,270 per annum to £61,018 per annum (London weighted salary) or £47,920 per annum to £53,345 per annum (Regional salary), dependant on experienceGrade: 10Reporting Office: London, Stratford or Manchester, Trafford.Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 20th January 2026 - 23:00Interview Dates: On a date to be confirmedPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQlCB5hgZYBv2zmkcG3JSeEnuXTmzjTNT2/qn+eOPy99pA0q4C33A3UlODu4Q7CPjI" target="_blank">Lettings Operations Manager.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Previous applicants need not apply - if previous application was regretted in the last 12 weeks.Join our Lettings Team at L&amp;Q:We are currently recruiting for a Lettings Operations Manager to work with our Head of Voids &amp; Lettings to deliver a sector-leading service across a large geographical region with direct responsibility for the financial and operational performance, ensuring that customers receive the best possible experience of the service.If this sounds like you, we would love for you to apply!Your impact in the role:Ensure reliable and close partnership with the Head of Empty Homes and Lettings for the joint successful review and continuous transformation of the empty homes, lettings, and rehousing service, providing efficient management, and making recommendations around policy, procedure, and structure. This will include lettings, allocations, rehousing, void management, temporary accommodation, and decanting. Support the Trust’s key corporate objective of providing more new homes to rent across a range of tenuresWhat you'll bring:<ul><li>Experience of business improvement, benchmarking, and service improvement</li></ul><ul><li>A strong resource planning and management skills with ability to lead, motivate and inspire other</li></ul><ul><li>Highly developed financial awareness and commercial acumen.</li></ul><ul><li>Experience in operational housing management and lettings is essential.</li></ul><ul><li>Highly developed relationship, client and/or stakeholder management skills with the ability to influence and negotiate.</li></ul><ul><li>Excellent communication, organisational and presentation skills, with the ability to manage knowledge from external sources.</li></ul><ul><li>Able to lead, manage and motivate others to deliver against defined objectives in a demanding customer facing environment, including the management of contracts and the relationship with sub-contractors.</li></ul><ul><li>A strong resource planning and management skills with ability to lead, motivate and inspire others.</li></ul><ul><li>Ability to quickly interpret complex information and data and translate this into a business case for change.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Lettings Operations Manager - FTC - 7393

Title: Personal Assistant to the Partnerships Director NW and Director of Governance and AccountabilityContract Type: 12 month FTC – Full Time – 35 HoursSalary: £35,951 per annum to £39,531 per annum (London weighted salary) or £32,188 per annum to £35,953 per annum (Regional salary), dependant on experience.Grade: 7Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Reporting Office: London, Stratford or Manchester, TraffordWorking Location – London and Manchester offices – Travel between offices will be required.Working Pattern – Monday to Friday – 09:00 -17:00Closing Date: 16th January 2026 – 12:00 PM (Midday)Interview Dates: Interview format and date TBCPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQS/p2QnwaPLuxGQS8KrRUOwLEJfP6mWOUGejy1m+hsd58vpWQ07ihAOKiGG+M3zy0" target="_blank">PA - Partnerships NW &amp; Gov &amp; Accountability.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Chief Executive and Governance and Accountability Teams at L&amp;Q:A unique opportunity has arisen for a proactive PA to support two exciting areas of the business.As the PA to both the Director of Partnerships in the North West and the Director of Governance and Accountability, this role offers variety both in terms of the work you will be leading and the people you will be working with across the full L&amp;Q geography.The ideal candidate for this role should have experience supporting at Director level gained within a fast paced, demanding environment.A strong level of professionalism is essential, and this role would suit someone who is composed, highly organised and who has exceptional attention to detail. You will need to demonstrate that you have managed a busy workload with the ability to meet strict deadlines. MS Word, Teams, PowerPoint, Outlook and Excel is essential and will all be used on a daily basis.If this sounds like you, we would love for you to apply!Your impact in the role and responsibilities will be varied and include:<ul><li>Complex diary management, dealing with ever changing meetings and demanding last minute requests</li><li>Inbox management – determine and prioritising actions, identifying areas of concern and ensuring the director is aware.</li><li>Deal daily with a wide variety of colleagues and external partners including those that report to the Director of Governance and Accountability.</li><li>Manage travel and accommodation requirements for the Directors, assessing and making accurate judgements of their time commitments.</li><li>Attend and organise meetings – taking minutes, creating and distributing agendas and following up actions.</li><li>Producing presentations, speeches and undertaking research as and when required</li><li>Coordinating and keeping on top of expenses, travel fees, mileage, probity, holiday requests and other HR requests</li><li>Organisation and swift response to the signing of contracts and various documents</li><li>Event Planning – Organising Site Visits, Conferences, Roundtable events, Departmental away days and broadcasts and more</li><li>Excellent communication and being first point of contact to internally and externally, handling complex and confidential requests in a timely manner</li><li>Maintain a strong understanding of different teams and departments across L&amp;Q</li><li>Confident user of Microsoft Teams – experience in Live Broadcasts, team events, uploading, sharing and editing files and documents, use of team calls and functions during meetings.</li><li>Develop and maintain efficient and accurate electronic filing to ensure documents/information is easily accessible</li></ul>What you'll bring - experience we are looking for:<ul><li>Ideally 2+ years of PA experience at Director Level</li><li>Ability to support 2 Directors effectively, one of whom manages a team of circa 60 colleagues.</li><li>Must have the confidence to work alongside Board Members and Exec Directors to provide support where required</li><li>Experience dealing with last minute changes to diaries, meetings, travel etc.</li><li>Ability to use your own initiative, make decisive decisions, have great attention to detail and a proactive work ethic.</li><li>Able to work both independently but also collaboratively with the other EA/PAs within the team</li><li>Dealing with expenses and signing of documents to meet deadlines</li><li>Strong communication and will have worked with a range of people at all levels, keeping a professional approach at all times</li><li>Event planning from venue booking through to the running of the day, ensuring a smooth and valuable day</li><li>Organising travel itineraries including hotel bookings, restaurant bookings, transport etc.</li><li>Strong computer skills mainly around, Microsoft Teams, Word, PowerPoint and Excel</li><li>Housing experience is not essential however this would be a bonus</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome.Find out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>.Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Personal Assistant - 7390

<h4>The role</h4>We are looking for a proactive and detail-oriented Debt Recovery Officer to join our Property Business Team. This is a key role in ensuring the effective recovery of commercial rent, service charges, and insurance premiums across the Council’s commercial and operational portfolio. You will work within a statutory framework, ensuring compliance with legislation such as the Landlord and Tenant Act, Local Government Finance Act, and GDPR.You will act as the main point of contact for debt recovery matters, liaising with internal teams, external agencies, and professional bodies to safeguard the Council’s interests. This role requires a strong understanding of property management and debt recovery processes, as well as the ability to deliver services that are innovative, customer-focused, and aligned with best practice.What you’ll be doing:<ul><li>Manage a large revenue portfolio and monitor accounts using Council systems.</li><li>Take appropriate recovery action, including recommending legal or bailiff action where necessary.</li><li>Prepare cases for court and issue statutory notices.</li><li>Administer instalment agreements and respond to rent-related enquiries.</li><li>Produce reports and maintain accurate records in line with audit requirements.</li><li>Liaise with internal departments, external contractors, and legal representatives.</li><li>Contribute to policy development and continuous improvement within Southwark Property.</li></ul>What you’ll bring to the role:<ul><li>Knowledge of Landlord and Tenant legislation and property management.</li><li>Experience in commercial rent and service charge recovery, debt recovery processes, and litigation.</li><li>Strong interpersonal and communication skills, both written and verbal.</li><li>Ability to prioritise, meet deadlines, and work independently.</li><li>Proficiency in using a wide range of IT systems.</li><li>You will also demonstrate a commitment to Equal Opportunities, Valuing Diversity, and Health &amp; Safety policies.</li></ul><h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.<h4>Additional details</h4>This is a full-time role (36 hours per week) offered on a hybrid basis, with at least 50% of working time based in the office.Salary range £35,373 - £41,637 per annum.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive: <ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Disability Confident (guaranteed interview) scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: <ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><h4>Recruitment timetable</h4>Closing date: 16th January 2026 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 28th or 29th January 2026#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2688140&amp;ptId=110639" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





<ul></ul>

Southwark Council

Debt Recovery Officer

<h2>About the job</h2>Salary: £60,379 - £63,721 a year plus £3,203 car benefit allowance Hours per week: 37&nbsp; Contract type: PermanentReady to shape the future of digital governance at Luton Council?Join us as our Deputy Data Protection Officer &amp; Compliance Improvement Manager—a pivotal role driving our Digital 2040 Agenda. If you’re passionate about embedding a culture of accountability, leading strategic transformation, and ensuring robust data protection across all services, this is your chance to make a lasting impact in a forward-thinking organisation.About the JobStep into a pivotal leadership role at Luton Council.We are looking for a moderniser for our data protection, Freedom of Information and Subject Access Request practiceAs our Deputy Data Protection Officer &amp; Compliance Improvement Manager, you’ll be at the heart of driving our Digital 2040 vision—ensuring council-wide compliance with UK GDPR and the Data Protection Act 2018, shaping policy, and embedding a culture of robust information governance.You’ll lead on data protection performance, respond to subject access requests and data breaches, advise on reporting to the ICO, and deliver expert training across the organisation.This is your opportunity to influence strategic transformation, guide cross-departmental initiatives, and represent Luton Council in regional and national forums—making a real impact on service delivery, risk management, and our community’s digital future.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking a proactive, influential leader with a passion for data protection and organisational improvement.You’ll have a proven track record in:<ul><li>Ensuring compliance with UK GDPR and the Data Protection Act 2018, with the ability to interpret legislation and turn compliance risks into actionable guidance.</li><li>Monitoring and reporting on data protection performance, using dashboards and analytics to drive service improvement.</li><li>Leading responses to Subject Access Requests (SARs), Freedom of Information (FOI), Environmental Information Regulations (EIR), and data breaches.</li><li>Drafting and updating data protection policies and procedures, and delivering engaging training on information governance.</li><li>Driving cross-departmental collaboration and representing organisations in external forums.</li><li>Supporting organisational change and audit readiness.</li><li>Strong team leadership and team management skills are essential to driving our efficiency agenda</li></ul>You’ll bring:<ul><li>Clear written and verbal communication skills for reports, policies, and training.</li><li>Strong judgement and independence, able to manage competing priorities and deadlines.</li><li>Integrity and confidentiality under pressure.</li><li>A deep understanding of UK GDPR, DPA 2018, FOI, EIR, and ICO procedures.</li><li>A degree or equivalent qualification in a relevant subject, plus a practitioner-level professional qualification.</li><li>Demonstrable knowledge of equality issues and legislation.</li></ul>Experience in the public sector or local government, supporting audits and inspections, and evidence of continuous professional development are highly desirable.If you’re ready to lead, influence, and make a real impact on Luton’s digital future, we want to hear from you.Why Luton Council?At Luton Council, we are committed to delivering excellent services that meet the needs of our diverse community. We believe our people are our greatest asset and we are dedicated to fostering a supportive and inclusive workplace.In return, we offer:<ul><li>A competitive salary and benefits package</li><li>Opportunities for professional development and career progression</li><li>Flexible working arrangements</li><li>A chance to make a real difference in the community</li></ul>Apply NowIf you’re ready to take the next step in your career and want to be part of a forward-thinking local authority, we’d love to hear from you. You can reach out to our Project Lead, Joanne Cumper, to learn more, email her on <a href="mailto:joanne.cumper@luton.gov.uk" target="_blank">joanne.cumper@luton.gov.uk</a> and set up a call.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Application ProcessPlease apply via the Luton Website providing an updated CV and Supporting Statement.Closing date for applications is 1 February 26Interviews will be held 11 February 26 On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2><a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank"></a>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!<h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681501&amp;ptId=12198" target="_blank">download: PREF 105854 148865 Luton Council Deputy DPO and Compliance Improvement Manager (1).docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681502&amp;ptId=12198" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Deputy Data Protection Officer & Compliance Improvement Manager

<h2>About the job</h2>Salary: £69,563 - £77,056 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: PermanentAre you ready to lead digital transformation at the heart of a bold, community-focused local authority? Luton Council is hiring a Head of Innovation Delivery and Data to drive excellence, champion cutting-edge technologies, and shape the future of inclusive public services. Step up to a strategic role where your vision, leadership and data expertise will make a lasting impact on the lives of Luton’s diverse communities.About the JobLead the Future of Luton.As Head of Innovation Delivery and Data, you’ll shape the council’s technology strategy, champion innovation, and deliver data-driven, inclusive services that make a real difference for Luton’s communities.You’ll lead multidisciplinary teams, harness the power of Microsoft 365, Power Platform, and AI, and foster a culture of continuous improvement and collaboration.If you thrive on modernising services, building organisational capability, and turning strategic vision into operational excellence, we want to hear from you!Please note this role does not attract sponsorship.<h2>About you</h2>Are you a strategic digital leader with a passion for innovation and service transformation?We want someone who can set direction, inspire teams, and deliver measurable improvements across digital, data, and technology.You’ll have a proven track record in leading large-scale digital change, championing inclusive, user-centred design, and building strong relationships with stakeholders at every level.We need an innovator, someone who can do things very differently by changing how we think about meeting the needs of the community of Luton.You’ll need a proven track record of delivering large scale programmes and projects.Your expertise in adopting technologies like Microsoft 365, Power Platform, and AI will help us modernise services and unlock new capabilities.The role will in be responsible for turning data into insight, driving organisational culture change, and making a real impact for diverse communities.Why Luton Council?At Luton Council, we are committed to delivering excellent services that meet the needs of our diverse community. We believe our people are our greatest asset and we are dedicated to fostering a supportive and inclusive workplace.In return, we offer:<ul><li>A competitive salary and benefits package</li><li>Opportunities for professional development and career progression</li><li>Flexible working arrangements</li></ul>A chance to make a real difference in the communityApply NowIf you’re ready to take the next step in your career and want to be part of a forward-thinking local authority, we’d love to hear from you. You can reach out to our Project Lead, Joanne Cumper, to learn more, email her on <a href="mailto:joanne.cumper@luton.gov.uk" target="_blank">joanne.cumper@luton.gov.uk</a> and set up a call.<h2>About us</h2>Our ambitious <a href="https://www.luton2040.co.uk/" target="_blank">Luton 2040 Vision</a> – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. It’s an awesome time to join. We have more than £5bn of investment underway across multiple developments, as part of<a href="https://invest.stepforwardluton.co.uk/" target="_blank">Step Forward Luton.</a> This is Luton’s moment, be part of it.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough.<h2>Application Process</h2>Please apply via the Luton Website providing an updated CV and Supporting Statement.Closing date for applications is 25 January 25Interviews will be held 3 February 26On occasions, we may close a vacancy early due to a very high number of applications being received.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! <h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681507&amp;ptId=12195" target="_blank">download: PREF105830 M8 202509 Head of Innovation Delivery and Data.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1681508&amp;ptId=12195" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Head of Innovation Delivery and Data

We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.What you’ll doAs a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours. Please note this role is 20 hours Monday to Friday, 4 hours per day. The office base for this role is based at Rose Acre Gardens. What you’ll need<ul><li>Experience in housing management and working with older people.</li><li>Strong interpersonal and customer service skills, with clear written and verbal communication.</li><li>Good IT skills, including Microsoft Office, and strong administration abilities.</li><li>Knowledge of health and safety compliance and understanding of care and support needs for older people.</li><li>Ability to manage budgets and work independently while building positive relationships with stakeholders.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays (pro rata) </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Friday 30th JanuaryWe reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<ul></ul>

Peabody

Community Manager 

We’re looking for a dedicated and proactive Scheme Manager to provide high-quality management for one of our older people’s housing schemes. In this role, you’ll help residents maintain their independence, resolve repairs and maintenance issues, and ensure the safety and security of the scheme. You’ll also foster a welcoming environment that feels like home, not an institution, while building strong relationships with colleagues and external partners to deliver excellent services.What you’ll doAs a Scheme Manager, you’ll support residents with day-to-day queries, assess their needs, and signpost them to specialist services where required. You’ll manage tenancy sign-ups, maintain accurate case records, and oversee repairs and estate services. You’ll ensure compliance with health and safety and fire safety requirements, supervise contractors, and dynamically assess risks. You’ll also promote community engagement by organising activities that improve wellbeing and encourage use of communal spaces. In addition, you’ll line-manage cleaning or facilities staff and provide cover for other schemes when needed.What you’ll need<ul><li>Experience supporting vulnerable adults, with knowledge of health and social care in a residential setting.</li><li>Strong communication skills and the ability to build professional relationships while maintaining boundaries.</li><li>Experience in housing management, including reporting repairs and managing health and safety.</li><li>Proven ability to deliver excellent customer care and manage multiple priorities under pressure.</li><li>Competence in Microsoft Office and confidence using IT systems.</li></ul>When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 29th January We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Scheme Manager 

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent&nbsp;Luton Council is seeking a committed and knowledgeable Licensing Compliance Officer to join our Regulatory Services team. This is a challenging and rewarding role, ensuring licensed premises, vehicles, and operators across the Borough comply with licensing legislation and conditions, helping to protect public safety and maintain high standards.About the RoleAs a Licensing Compliance Officer, you will undertake compliance inspections, investigations, and enforcement activity across a wide range of licensed activities. You will work within a legislative framework, gathering evidence, interviewing witnesses and licence holders, preparing case files, and presenting cases at formal legal hearings where required.You will engage directly with members of the public, commercial organisations, partner agencies, and internal teams, representing the Council professionally and assertively while maintaining fairness and impartiality.Please note this role does not attract sponsorship.<h2>About you</h2>You will have:<ul><li>Knowledge of local authority functions and experience working within a licensing or regulatory environment</li><li>Demonstrable experience dealing with the public and commercial organisations</li><li>Experience of working in a legislative environment, including presenting cases at formal legal hearings</li><li>Sound, up-to-date knowledge of licensing legislation and its practical application to ensure effective compliance</li><li>Demonstrable knowledge of the Licensing Act 2003 and Hackney Carriage and Private Hire Licensing</li></ul>You will also demonstrate:<ul><li>Strong investigative, interviewing, and negotiation skills, with knowledge of relevant legal frameworks including CPIA 1996, RIPA 2000, and PACE Codes E and F</li><li>Awareness of licensing enforcement procedures and some knowledge of court and enforcement processes</li><li>The ability to communicate assertively, tactfully, and professionally with a wide range of people, both in person and by telephone</li><li>Excellent organisational skills, with the ability to prioritise and manage conflicting and time-critical workloads</li></ul>Technical &amp; Administrative SkillsYou will be able to:<ul><li>Produce factual, highly accurate, and complex documentation, including reports, work procedures, letters, and licence applications</li><li>Maintain accurate manual and computer-based records</li><li>Use a range of IT systems and databases, including Microsoft Word, Excel, PowerPoint, Outlook, and internet-based systems</li><li>Undertake investigative and project work within agreed deadlines and performance targets</li></ul>Professional Judgement &amp; EqualityYou will:<ul><li>Work independently with limited supervision, recognising when to seek guidance and support</li><li>Make impartial, ethical, and proportionate decisions, assessing and mitigating risk effectively</li><li>Demonstrate an understanding of the effects of discrimination on services and service users</li><li>Apply equality and fairness principles consistently in enforcement and service delivery</li></ul>Additional Requirements<ul><li>Advanced Professional Certificate in Investigating Practice or demonstrable equivalent experience</li><li>Training relevant to licensing inspections and a commitment to ongoing professional development</li><li>Ability to undertake inspections and site visits across the Borough</li><li>Access to a vehicle for work purposes with relevant business insurance</li><li>A current and valid driving licence and the ability to travel around the Borough as required</li></ul>Why Join Luton Council?Luton Council is committed to delivering fair, proportionate, and effective regulatory services that support our diverse communities and local businesses. We offer a supportive working environment, opportunities for development, and the chance to make a real difference to public safety and compliance across the Borough.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1679093&amp;ptId=12194" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1679095&amp;ptId=12194" target="_blank">download: Licensing Compliance Officer JD&amp;PS.pdf</a></li></ul>





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Licensing Compliance Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>This pivotal role supports the monthly Education payments cycle, ensuring smooth panel operations, accurate documentation, and timely payments.&nbsp;You’ll be central to maintaining financial compliance and supporting education providers with funding queries and processes.<h2>Additional information</h2>Are you highly organised, detail-oriented, and passionate about supporting education funding processes? We have an exciting opportunity for a Finance Co-Ordinator &amp; Administrator to join our Education Payments Team on a 12-month maternity cover contract. <ul><li>Strong administrative and financial skills</li><li>Excellent attention to detail and organisational abilities</li><li>Ability to communicate effectively and handle sensitive queries</li><li>Experience with financial systems and Microsoft Office tools</li><li>A proactive approach to problem-solving and process improvement</li></ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Finance Co-ordinator and Administrator

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Kind. Ambitious. Respectful.Garswood Primary School is seeking an enthusiastic, dedicated, and creative Learning Assistant Level 2 to join our friendly and committed team. This is a fantastic opportunity to work in a supportive environment where professional development is encouraged, and every child is valued.Are you someone who brings energy, commitment, and a genuine passion for helping children thrive? Do you believe that every child deserves the very bestand that staff should model the same high standards they expect from pupils? If so, we’d love to hear from you.At Garswood Primary our ethos of to ‘Be Kind, Be Ambitious Be Respectful’ shapes everything we do. We are a school that is caring, nurturing and inclusive - setting the bar high for both children and adults. We expect our team to work hard, think proactively, and always strive for excellence. In return, we offer a supportive environment where your contribution truly matters.You will work closely with teachers to support learning across the curriculum, provide targeted interventions, and help create a calm, purposeful learning environment. This role requires someone who is adaptable, confident, and ready to take initiative. The post will be within KS2 however, it would be desirable if the candidate holds a full and relevant Early Years qualification and is also willing to be flexible and work in different classes as required. We are looking for someone who:<ul><li>Support pupils with a range of needs, ensuring every child feels valued and included</li><li>Maintain high expectations for behaviour, effort, and engagement</li><li>Communicate clearly and professionally with staff, pupils, and families</li><li>Work as part of a team that is committed, reflective, and always striving to improve</li><li>Bring positivity, resilience, and a strong work ethic to school life</li></ul>Working at Garswood Primary SchoolJoining our school means becoming part of a vibrant, supportive community where every day brings new opportunities to inspire and be inspired. Here, you’re not just a teacher or staff member you’re a vital part of a team dedicated to nurturing the potential of every child.At Garswood Primary and Nursery School, we believe that every child deserves a happy, nurturing start to their learning journey. We are more than just a school we are a family. A place where children feel safe, valued, and inspired to be their very best.Our staff enjoy:<ul><li>Opportunities for continuous professional development and growth</li><li>A dedicated, forward-thinking staff team</li><li>A school culture built on trust, respect, and shared ambition</li><li>The chance to make a meaningful difference every single day</li></ul>At Garswood Primary School, we believe that happy, motivated staff create the best learning experience. That’s why we prioritize wellbeing, celebrate achievements, and foster a strong sense of belonging.Come join us where your passion for education meets a community that truly cares. Garswood Primary School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.30 hours per week, term time only plus 5 days: 8.45am 12.15pm (permanent), 12.45 3.15pm (temporary subject to continued funding) This post could be suitable for one individual or two people - please state clearly if you are interested in both or one of these roles. For more information regarding this role, please contact <a href="mailto:garswood@sthelens.org.uk" target="_blank">garswood@sthelens.org.uk</a> Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.Full Job Description &amp; Person Specification Documents are included with this advert.This is an Enhanced Disclosure post.We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

St Helens Metropolitan Council

Learning Assistant Level 2

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Inspire. Educate. Empower. The Governors of this warm, friendly and hardworking school are seeking to appoint a Cleaner to work in our school, starting as soon as possible. Experience working as a cleaner would be advantageous.We are looking for someone who:<ul><li>Builds strong relationships with colleagues</li><li>Is committed to high standards and achieving the best outcomes for all</li><li>Works well as part of a team and contributes positively to school life</li></ul>Working at Haydock English MartyrsJoining our school means becoming part of a vibrant, supportive community where every day brings new opportunities to inspire and be inspired. Here, you’re not just a teacher or staff member you’re a vital part of a team dedicated to nurturing the potential of every child.We are dedicated to providing a safe environment where our pupils can learn, and succeed. We strive to ‘light the flame for life-long learning.’Our staff enjoy:<ul><li>A collaborative and friendly environment where ideas are valued and shared</li><li>The rewarding experience of seeing students grow, succeed, and develop confidence</li><li>Opportunities for continuous professional growth and leadership development</li><li>The chance to make a real difference, shaping the future of our students</li><li>A culture that balances high expectations with genuine care and respect</li></ul>At Haydock English Martyrs, we believe that happy, motivated staff create the best learning experience. That’s why we prioritize wellbeing, celebrate achievements, and foster a strong sense of belonging.Come join us where your passion for education meets a community that truly cares. Haydock English Martyrs is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.10 hours per week. Monday to Friday 2 hours per day (3.15pm 5.15pm)Closing date is Friday 23rd January 2026.For more information regarding this role, please contact <a href="mailto:englishmartyrs@sthelens.org.uk" target="_blank">englishmartyrs@sthelens.org.uk</a> Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.Full Job Description &amp; Person Specification Documents are included with this advert.This is an Enhanced Disclosure post.We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

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Kind. Ambitious. Respectful.This is a fantastic opportunity to join our dedicated school team. Governors are looking to appoint an organised, detail orientated, calm and professional Administrative Assistant to work in our busy office. This is a fantastic opportunity to work in a supportive environment where professional development is encouraged, and every child is valued.The role will involve being front facing, engaging with families and staff; managing communications; organising diaries and events and handling lots of varied information. The individual should be competent at following through tasks to completion and finding time-saving strategies to support continual improvement. They should be able to prioritise and manage to work within an environment with numerous demands on time and attention. The candidate must have excellent communication skills and take a proactive approach to facilitating the smooth running of the school office. Excellent IT skills are vital and experience working in a similar field would be beneficial. Please state on your application if you have worked with MIS such as Bromcom or any FIS systems. At certain times of the year there may be an opportunity to work additional hours and we would welcome someone who is enthusiastic to embrace this opportunity and work as part of our team.We are looking for someone who:<ul><li>Builds strong relationships with pupils, parents, and colleagues</li><li>Is committed to high standards and achieving the best outcomes for all</li><li>Embraces creativity and innovation in the classroom</li><li>Works well as part of a team and contributes positively to school life</li></ul>Working at Garswood Primary SchoolJoining our school means becoming part of a vibrant, supportive community where every day brings new opportunities to inspire and be inspired. Here, you’re not just a teacher or staff member you’re a vital part of a team dedicated to nurturing the potential of every child.The core aims of our school is to be kind, be ambitious and be respectful and the successful candidate should embody these at all times. At Garswood Primary and Nursery School, we believe that every child deserves a happy, nurturing start to their learning journey. We are more than just a school we are a family. A place where children feel safe, valued, and inspired to be their very best.Our staff enjoy:<ul><li>A collaborative and friendly environment where ideas are valued and shared</li><li>The rewarding experience of seeing students grow, succeed, and develop confidence</li><li>Opportunities for continuous professional growth and leadership development</li><li>The chance to make a real difference, shaping the future of our students</li><li>A culture that balances high expectations with genuine care and respect</li></ul>At Garswood Primary School, we believe that happy, motivated staff create the best learning experience. That’s why we prioritize wellbeing, celebrate achievements, and foster a strong sense of belonging.Come join us where your passion for education meets a community that truly cares. Garswood Primary School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.10 hours per week, term time only - Tuesday (1.00pm 4.00pm) and Friday (8.30am 4.00pm) Closing Date 19th January 2026.For more information regarding this role, please contact <a href="mailto:garswood@sthelens.org.uk" target="_blank">garswood@sthelens.org.uk</a> Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. Full Job Description &amp; Person Specification Documents are included with this advert.This is an Enhanced Disclosure post.We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

Administrative Assistant

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'Excellence Everyday''Learn, Live, Laugh and Love Ashurst'Ashurst Primary School is seeking an enthusiastic, dedicated, and creative Learning Assistant Level 2 + SEN to join our friendly and committed team, with a passion for supporting children with social, emotional and mental health (SEMH) needs. You will work under the guidance of the SEMH Teacher and SENCO in building positive relationships with the children; with the aim of steering them back into mainstream school when they are ready. This is a fantastic opportunity to work in a supportive environment where professional development is encouraged, and every child is valued.We are looking for somebody who has the ability to:<ul><li>work with children with SEMH needs and the resultant behavioural difficulties including self-regulation needs, in order to help them overcome the difficulties they are experiencing in their education.</li><li>raise standards of SEMH learners using a range of teaching strategies, in line with the school’s policies and procedures.</li><li>work under the guidance of the SEMH Teacher and SENCO in the planning and implementation of programmes of support for primary aged children with their SEMH concerns as part of a 1:1role.</li><li>Establish the ethos of the SEMH Provision and support the SEMH Teacher to ensure high standards and consistency.</li><li>communicate effectively with staff and parents/carers regarding the learning needs of pupils who have SEMH concerns.</li></ul>The role will involve working as part of a team and delivering individualised learning on 1:1 basis. Equally, the focus of the lessons will be to help the pupil to manage behaviour difficulties, social-emotional difficulties and in doing so develop self-regulation skills, social and emotional skills and to facilitate the child’s academic and personal development. The successful candidate will have experience of working with and effectively supporting a pupil on a 1:1 basis whose behaviour can be challenging and be able to demonstrate a strong understanding of effective positive behaviour management.This post is linked to school funding where additional support is required and will cease in line with this or if the child leaves the setting. Working at Ashurst Primary SchoolJoining our school means becoming part of a vibrant, supportive community where every day brings new opportunities to inspire and be inspired. Here, you’re not just a teacher or staff member you’re a vital part of a team dedicated to nurturing the potential of every child.Our staff enjoy:<ul><li>A collaborative and friendly environment where ideas are valued and shared</li><li>The rewarding experience of seeing students grow, succeed, and develop confidence</li><li>Opportunities for continuous professional growth and leadership development</li><li>The chance to make a real difference, shaping the future of our students</li><li>A culture that balances high expectations with genuine care and respect</li></ul>At Ashurst Primary School, we believe that happy, motivated staff create the best learning experience. That’s why we prioritize wellbeing, celebrate achievements, and foster a strong sense of belonging.Come join us where your passion for education meets a community that truly cares. Ashurst Primary School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.Closing Date: Thursday 22nd January 2026 Shortlisting will take place on Friday 23rd January 2026For more information regarding this role, please contact <a href="mailto:ashurst@sthelens.org.uk" target="_blank">ashurst@sthelens.org.uk</a>Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. Full Job Description &amp; Person Specification Documents are included with this advert.This is an Enhanced Disclosure post.We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

Learning Assistant Level 2 + SEN

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Assistant Support Worker - Ashley Drive (£24,570pa)About the RoleWe currently have an opportunity for a full time (37.5 hours per week) Assistant Support Worker to work within our registered care home, Ashley Drive (Tylers Green, High Wycombe), where we provide support for six individuals with learning disabilities, some of whom are non-verbal and have physical disabilities.Working as part of a dedicated team, you will support individuals with their day to day needs to enable individuals to lead independent and fulfilling lives. This will involve assisting with:<ul><li>mealtimes and social activities</li><li>providing personal care with sensitivity and respect</li><li>attending appointments and maintaining their health and well-being</li><li>promoting skills and involvement including shopping and domestic tasks such as cooking and cleaning</li><li>support in any other areas of their daily living</li></ul>About YouYou will be a caring and enthusiastic individual with a ‘can-do’ attitude, who is driven by the desire to make a difference and have the ability to recognise and understanding the needs of vulnerable adults with learning disabilities. Desired qualities will include:<ul><li>Effective communicator using different methods according to the complex needs of those in your care.</li><li>Ability to work shifts as part of a rota system, including some weekend and bank holiday working</li><li>Teamwork and flexibility are key to the success of the services we provide, as is a clear commitment to equality and diversity</li><li>It is essential that you are happy to do sleep-ins. (an allowance for £52.78 per sleep in is paid)</li></ul>You do not need sector experience as we provide a structured introduction and comprehensive training to support you with your role, and you will have the opportunity to gain an accredited vocational qualification.BenefitsIn return for your hard work and commitment, we offer a benefits package which includes:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570pa for a 37.5 hour contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee assistance helpline</li><li>Fully paid DBS</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Pensions Service is seeking a highly motivated and performance-driven individual to join our Pensions Projects Team as a Pensions Officer. This is an excellent opportunity for someone who is committed to delivering outstanding customer service and who can demonstrate a flexible and proactive approach to pension administration.In this role, you will be responsible for delivering all aspects of pension administration while ensuring compliance with legislative requirements and meeting critical deadlines within the Local Government Pension Scheme (LGPS).Additional Information Please note: Previous applicants need not apply.If you have any queries please contact <a href="mailto:charlotte.pereira@westnorthants.gov.uk" target="_blank">charlotte.pereira@westnorthants.gov.uk</a> <h2>Additional information</h2>Experience of working within the LGPS and ideally experience in a similar role would be advantageous. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.Previous experience using Altair and/or ERP is advantageous.We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.Please see person specification for a full list of essential and desirable criteria.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Pensions Officer

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The Pensions Service is seeking a highly motivated and performance-driven individual to join our Pensions Projects Team as a Pensions Officer. This is an excellent opportunity for someone who is committed to delivering outstanding customer service and who can demonstrate a flexible and proactive approach to pension administration.In this role, you will be responsible for delivering all aspects of pension administration while ensuring compliance with legislative requirements and meeting critical deadlines within the Local Government Pension Scheme (LGPS).Additional Information Please note: Previous applicants need not apply.If you have any queries please contact <a href="mailto:charlotte.pereira@westnorthants.gov.uk" target="_blank">charlotte.pereira@westnorthants.gov.uk</a> Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? The Pensions Officer role sits within the Projects team &nbsp;and is responsible for pension administration tasks including processing benefit calculations, data input and validation, responding to queries from members, employers, pensioners and dependents, peer check colleagues’ casework, updating/processing member records with the relevant information. &nbsp;This fast-paced customer facing role is critical to ensure casework is either dealt with immediately at the point of contact or is efficiently allocated to the appropriate casework team.Please see job description for further information about what this role involvesAbout you Experience of working within the LGPS and ideally experience in a similar role would be advantageous. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.Previous experience using Altair and/or ERP is advantageous.We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.Please see person specification for a full list of essential and desirable criteria.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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We are looking for an experienced, improvement-focused manager to lead our Complaints &amp; Members Enquiries team. This is a key middle-management role with corporate reach helping to ensure complaints and Member Enquiries are handled consistently, lawfully, and with a strong focus on resolution, learning and service improvement. 
 
About the role 
 
You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). You’ll also work proactively with services to reduce avoidable complaints and escalation by improving customer experience and fixing root causes. 
 
This is a high-profile role with regular engagement with senior officers and elected members requiring strong judgement, confidence with data and performance reporting, and an ability to influence at pace. 
 
What you’ll be doing 
 
You will: 
 
 - Lead and motivate the team to deliver performance targets for Member Enquiries (MEQs) and complaints across corporate and departmental areas. 
 - Oversee corporate delivery for co-ordinated complaints, statutory complaints and Ombudsman complaints, including managing the Council’s relationship with the Local Government &amp; Social Care Ombudsman (LGSCO). 
 - Act as case management system product owner, working with services and Digital colleagues to improve automation, insight and system performance. 
 - Drive continuous improvement: redesign processes, strengthen governance, tackle non-compliance, and embed learning and action planning with services. 
 - Lead on analysis and reporting—spotting themes, causes and opportunities for improvement, and presenting insight to senior leadership and political forums (e.g. DMTs, briefings and boards). 
 - Horizon scan for best practice and legislative / policy change in the complaints and Ombudsman landscape, translating learning into practical operational improvements. 
 
What we’re looking for 
 
You’ll bring: 
 
 - Strong people leadership—able to coach, motivate and set clear expectations and performance standards. 
 - Extensive experience of complaint handling in a public sector (or similarly complex) environment, including statutory and Ombudsman complaints. 
 - Proven service improvement and change management capability with evidence of tangible results. 
 - Confidence using data and insight to drive improvement, produce clear reports, and present to senior stakeholders. 
 - Excellent stakeholder management skills, including an understanding of local government decision-making and the different roles of members and officers. 
 - Budget and resource management capability, with an eye on value, prioritisation and outcomes. 
 - A customer-focused, resolution-based mindset—and the ability to communicate clearly and courteously with residents in spoken English. 
 
Desirable: experience of digitally transforming access to services, particularly for customers who may need additional support or adjustments. 
 
Contact Details - 
 
If you would like to know more about the role, please contact Lucy Nasby on 02081323001 for an informal discussion or to arrange a visit to the team. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Corporate Complaints & Member Enquiries Manager

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title:&nbsp;Senior Mental Health Rehabilitation Worker&nbsp;
Location:&nbsp;Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.&nbsp;&nbsp;
Salary:&nbsp;£28,000
Shift Pattern:&nbsp;37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.
<h4>About the Role</h4>
We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. Our residents typically stay with us for up to nine months upon being discharged from acute wards, avoiding admission into inpatient rehabilitation. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community.&nbsp;
As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. You will hold a caseload, providing person centred, tailored support to residents directly to help them overcome their personal challenges, meeting their goals and confidence. The Night Team play a crucial role in continuing the high quality support provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible and actively engaged throughout the shift.&nbsp;
Some key responsibilities include:
<ul>
<li>Providing tailored, person centred support that promotes recovery, rehabilitation and independence.</li>
<li>Helping residents build skills and confidence to move towards independent or supported living.</li>
<li>Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.</li>
<li>Maintain accurate records and handovers to ensure effective communication between shifts.</li>
<li>Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.</li>
<li>Work collaboratively with colleagues and the management team to deliver high quality care.</li>
<li>Remain alert and monitor CCTV throughout the shift.</li>
<li>Complete all routine night duties and any tasks handed over by the day shift or service manager.</li>
<li>Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.</li>
<li>Health &amp; Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others).</li>
</ul>
<h4>About You</h4>
We’re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's.&nbsp;
Some key responsibilities include:
<ul>
<li>Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours</li>
<li>Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users</li>
<li>Previous experience in a similar position, where you can share your skills knowledge, and experience to support others</li>
<li>Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges</li>
<li>IT Proficiency; ability to learn new software and basic Microsoft</li>
<li>Understanding of the housing and social needs of people with multiple and complex needs</li>
<li>Alignment with our core values</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>

Senior Night Mental Health Rehabilitation Worker

<ul></ul>





Kirkby High School
Bracknell Avenue, Southdene, Kirkby
Merseyside&nbsp; L32 9PP
Deputy Head of Science Faculty 
MPs/UPS plus TLR2b
To commence 13th April 2026
Due to the promotion of the current postholder, we are seeking to appoint a dedicated and enthusiastic individual who is passionate about teaching science. &nbsp;We are looking for someone who has the ability to support the Head of Faculty, ensuring high attainment and outstanding teaching and learning at all key stages. Our ideal candidate will be an experienced, outstanding practitioner who is passionate about their subject, dedicated to providing exceptional learning experiences in the classroom, and keen to contribute to wider aspects of school life.&nbsp;
“Person fit” is essential to our thriving, driven team of middle leaders, hence the opportunity for the appointment brief to best fit your skills and experience.
The successful applicant will be a strong team player committed to the school’s vision of “Maximising our Potential”.&nbsp; We have very high expectations of all staff and for the right person this is a superb opportunity to further develop leadership skills through bespoke CPD provision across the trust. You will be working in a modern, well resourced, supportive environment, which has excellent facilities.
Kirkby High School is committed to safeguarding and promoting the welfare of children and young people and adheres to the Equality Act 2010. We expect all staff and volunteers to share this commitment; any offer of employment will be subject to receipt of an enhanced DBS disclosure.&nbsp; To comply with the Asylum and Immigration Act 1996 all prospective employees will be required to supply evidence of eligibility to work in the UK.
Further details and an application form can be downloaded below or from our website 
<a href="http://www.kirkbyhighschool.net/about-us/vacancies" target="_blank">www.kirkbyhighschool.net/about-us/vacancies</a> or contact 
Jo Barrett, PA to Headteacher on 0151 477 8710 
or email <a href="mailto:j.barrett@kirkbyhighschool.net" target="_blank">j.barrett@kirkbyhighschool.net</a>
Closing date: 12 noon Monday 19th January 2026

Deputy Head of Science Faculty

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5379/Morning_Site_Maintenance_AAAE5001A_-_Site_Maintenance_Officer_no_supervision_Grade_4.pdf" target="_blank">Morning_Site_Maintenance_AAAE5001A_-_Site_Maintenance_Officer_no_supervision_Grade_4</a></li>
</ul>

Thank you for your interest in our job vacancy. Please complete the application as fully as possible and explain any gaps in your employment history. We would like to understand more about how your skills, knowledge and experience meet the job description and person specification for the role.&nbsp;&nbsp;



Site Maintenance Officer (Grade 4)
Hours: 15 hours per week (job share) Working pattern: Afternoons (with flexibility) Location: Ashton Hayes Primary School
Closing date: 1st February 2026
We are seeking a Site Maintenance Officer to join our wonderful school community and become part of a friendly, supportive and dedicated team.
This is a job share role, initially for 15 hours per week, with scope for hours to increase over time. The working hours will be mainly in the afternoons, although we can offer some flexibility where needed.
About the Role
As our Site Maintenance Officer, you will play a key role in helping to keep our school a safe, welcoming and well-maintained place for our children, staff and visitors. Alongside general site maintenance duties, the role will also include some cleaning responsibilities within the 15 hours.
You will be working in a school that truly values teamwork, mutual support and pride in our environment. No two days are the same, and the work you do will make a real difference to the daily life of the school.
About You
We are looking for someone who:
<ul>
<li>Enjoys being part of a close-knit, supportive team</li>
<li>Is reliable, practical and takes pride in their work</li>
<li>Has a positive attitude and enjoys contributing to a school community</li>
<li>Is passionate about helping to make a school a wonderful place to be</li>
<li>Is proactive and self-motivated, being able to use their own initiative to prioritise tasks and work independently when required.</li>
</ul>
Direct experience in a school setting is not essential. We welcome applications from people with transferable skills gained in other roles such as caretaking, maintenance, cleaning, facilities, DIY, or similar practical work. Full support and guidance will be provided.
Why Join Us?
<ul>
<li>A beautiful rural location with a calm and welcoming atmosphere</li>
<li>A fantastic team who genuinely support one another</li>
<li>Wonderful children and families who value the school community</li>
<li>Flexible working arrangements within a job-share structure</li>
<li>The opportunity to grow the role over time</li>
</ul>
If you are looking for a role where your work is valued, your skills make a real difference, and you are part of something special, we would love to hear from you.
Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check and satisfactory references will be sought prior to appointment.
For more information please contact - <a href="mailto:admin@ashtonhayes.cheshire.sch.uk" target="_blank">admin@ashtonhayes.cheshire.sch.uk</a>

Site Maintenance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5401/Job_Description_-_Reception_and_Admin_Assistant.pdf" target="_blank">Job_Description_-_Reception_and_Admin_Assistant</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5402/Person_Specification_-_Reception_and_Admin_Assistant.pdf" target="_blank">Person_Specification_-_Reception_and_Admin_Assistant</a></li>
</ul>

Please apply online (see link below) or contact the school for further details, please DO NOT forward your CV.
Employment is with Corvus Learning Trust and not Bracknell Forest Council. The trust is very popular and for most posts a large number of applications are received - it is therefore not possible to notify all applicants of the outcome. Please accept that if you have not heard within two weeks of the closing date then, unfortunately, your application has been unsuccessful - in which case we offer our best wishes for the future.Equal Opportunities
The Corvus Learning Trust is committed to safeguarding and promoting the welfare of children&nbsp;and young people and expects all members of staff and volunteers to share this commitment.&nbsp;An enhanced DBS disclosure is required for all posts.



Required as soon as possible
Sandhurst School is seeking to appoint an experienced and enthusiastic Reception and Admin Assistant to join our friendly and supportive admin team.
The successful candidate should be&nbsp;confident&nbsp;and comfortable liaising with parents, staff and students.&nbsp;&nbsp;A background in an educational setting would be an advantage.
The applicant will need to demonstrate a high level of accuracy and attention to detail together with strong interpersonal and communication skills.&nbsp; With the ability to multi-task whilst working under pressure with ever-changing priorities.
As the candidate develops, they will be asked to take on specific tasks and projects.
We are very proud of our students and our school, if you are interested in joining Sandhurst School and have the skills and qualities required for this post, we would be delighted to hear from you.
Training and support will be provided&nbsp;by&nbsp;the existing team of friendly and mutually supportive colleagues.
Grade/Salary Range:
Hours:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;37 hours per week term time only + 10 days non-term time
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monday – Friday 8:15 am - 4:15pm (including 30 minues unpaid lunch break)
Grade: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BG-J-SP3
Salary Range: £24,796 - £25989 full time equivalent plus £729 fringe allowance
Actual Salary: £22,422 per annum inclusive of fringe allowance
To apply for this post please complete the online application form. Closing Date:&nbsp;Monday 19th January 2026 at 9.00am
Applicants may be invited to interview before the closing date, therefore please take the opportunity to apply as soon as possible.&nbsp;&nbsp;We reserve the right to close the advert early should the right candidate apply.
If you have the skills, drive and experience to develop this role, we would love to hear from you.
In January 2025 Ofsted reported that:
<ul>
<li>
&nbsp;“The school is well-led"
</li>
<li>
"Pupils live up to the school’s values, showing respect for other and contributing to a positive school environment"
</li>
<li>
"Pupils are happy and safe thanks to the warm relationships with staff and strong pastoral care."
</li>
<li>
"The school has high expectations of what pupils can achieve. The school and the Trust have markedly improved the curriculum and how it is delivered."
</li>
<li>
"The school has introduced clear expectations for high-quality teaching. This helps pupils to remember what they have been taught and produce high-quality work ".
</li>
</ul>
Employment is with Corvus Learning Trust and not Bracknell Forest Council.&nbsp; The trust is very popular and for most posts a large number of applications are received - it is thus not possible to notify all applicants of the outcome. Please accept that if you have not heard within three weeks of the closing date then, unfortunately, your application has been unsuccessful - in which case we offer our best wishes for the future.
Sandhurst School is committed to safeguarding and promoting the welfare of children and young people. It is essential that all members of staff and volunteers share this commitment. An enhanced DBS disclosure is required for all posts.
We reserve the right to carry out online searches should you be shortlisted for interview.&nbsp; We will ask shortlisted candidates to complete a self-declaration prior to interview.

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