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Are you a creative communicator with a passion for engaging diverse audiences? Do you thrive in a fast-paced environment where collaboration and innovation are at the heart of everything you do? ​

If so, Cambridge City Council is looking for a dynamic Communications and Engagement Support Officer to join our team and help shape the future of one of the UK’s most celebrated cities.

About Us

At Cambridge City Council, we are driven by a bold vision: ‘One Cambridge – Fair for All.’ Our mission is to create a city where every resident enjoys outstanding public services, a high standard of living, and where sustainability, innovation, and inclusivity pave the way for future success. ​ We are committed to building a community where cultural life flourishes, development is inclusive, and democratic accountability is meaningful and accessible. ​

Joining our team means becoming part of an organisation that places its residents at the heart of everything we do. ​ We foster a culture of transparency, collaboration, and innovation, where your ideas will directly contribute to the betterment of Cambridge. ​ This is more than just a job - it’s an opportunity to find purpose, gain recognition, and grow professionally while making a tangible difference. ​

In addition we offer a wide range of benefits, including:

• Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
• Access to the Local Government Pension Scheme(LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working options
• Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
• Family friendly policies and Flexible Bank Holidays
• Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
• Staff reward and recognition framework, including an annual staff awards ceremony
• Professional Membership Fees paid for, dependent on role
• Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
• Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
• Free swimming at CCC swimming pools
• Subsidy for public transport
• Relocation Assistance may be payable in approved cases
• Annually negotiated pay and award progression

Hours: This is a full-time role, for 37 hours per week.

Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: Monday - Friday

Contract: Permanent

Salary: £32,597- £36,363per annum (City Pay Band 4), pro rata for part time.

Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.

You will be expected to join fortnightly in-person meetings in our city centre offices, as well as to attend other events and meetings as required.

More Information:

You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.

If you would like an informal chat, please contact Christiane Ribeiro on email Christiane.Ribeiro@cambridge.gov.uk

Application Process:

To be considered for this role, please click ‘Apply Online’ and submit an application.

If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.