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About the role

Enfield Council is seeking Council Tax Arrears and Corporate Debt Recovery Officers to join a new team within the Revenues Service, supporting the collection and recovery of Council Tax arrears and corporate debts while delivering a professional, customer-focused service.

About Enfield Council

The Revenues service plays a key role in supporting Enfield Council’s financial sustainability through effective income collection and debt recovery. As a diverse and ambitious local authority, Enfield is committed to delivering high-quality, fair and responsive services that support residents, businesses and communities across the borough.

About the ideal candidate

The successful candidate will have experience in a financial, income collection or debt recovery environment, ideally within Council Tax. You will be confident dealing with customers by telephone, email, face to face and in writing, with the ability to explain complex matters clearly and professionally. Strong communication, negotiation, analytical and organisational skills are essential, alongside good IT skills and the ability to work flexibly as part of a team.

Our offer

This is an opportunity to contribute to an important area of Council service delivery, supporting the collection of income that helps fund essential local services. You will join a supportive team and develop your knowledge of Council Tax, corporate debt recovery and local government revenues.

Contact Details -

If you would like to know more about the role, please contact Paul Rosenberg on 020 8132 0898 for an informal discussion or to arrange a visit to the team.

If you have any difficulties accessing this information, please contact Rebecca.Spyrou@enfield.gov.uk

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Certain posts in the Council are ‘politically restricted’ which means that staff employed in these posts may not undertake political activities either in or outside the workplace and therefore if candidates are affiliated with any political party, we may not be able to proceed with their application.