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Civil Enforcement Officer

37 hours per week with weekend and Bank Holiday working on a rota basis

Permanent contract -£28,598 - £31,022per annum (Pay Award Pending)

Wychavon District Council operates a range of parking services in the Wychavon area, as well as providing services to other local district councils. We currently have a vacancy in the team for a Civil Enforcement Officer.

Duties of a Civil Enforcement Officer:

• Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations in the Wychavon district and in the Off-Street car parks.
• Work is completed mainly on foot and will involve moving between sites.
• Patrolling the local areas to maintain good traffic flow.
• Undertake ticket machine checks and assist people in the community to use our facilities.
• Make a difference to the way people can use and access parking spaces.
• Work flexibly on a rota basis, covering a variety of shifts including weekend and bank holiday working.

About you:

The successful candidate will:

• Have a good standard of education with qualifications in English and Mathematics.
• Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
• Have good communication skills and an ability to work on your own initiative.
• Be able to travel and patrol around the district and outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
• Be working outside alone in all weathers and walking for long periods, (seven or more hours per day).
• Need to be able to work on a rota basis and cover a variety of shifts including weekends.
• Be able to undertake other duties as required and provide support to other local areas when needed.
• Have experience in a similar role or in customer service, retail and hospitality.

What we can offer:

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

To discuss the post or for further information, please call Laura Taylor on 01386 565243

Closing date: Sunday16 August 2026

Interview date: Friday28 August 2026

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.