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<h4>Our Vacancy</h4>Your typical day could start with reviewing asset data from a newly completed development, ensuring it’s accurately uploaded into our systems and ready for operational use. You might then meet with Building Managers to provide updates on compliance data and support them in managing their stock. Later, you could be analysing gaps in asset records, preparing reports to support our long-term asset management strategy, and helping to improve how we collect and use data across the organisation.As an Asset Information Officer, you’ll play a vital role in ensuring Peabody’s asset data is accurate, accessible, and aligned with post-Hackitt compliance obligations. You’ll work closely with internal and external stakeholders to maintain and improve our systems, particularly Swordfish, Keystone and EDMS, ensuring that property and building safety information is complete and usable. Your work will directly impact how we manage our homes, keep residents safe, and plan for the future.You’re detail-oriented and data-savvy, with a passion for getting things right. You’ll enjoy working collaboratively across teams and using your technical knowledge to solve problems and improve services. You’ll be based in the office for key collaboration days, with flexibility to work remotely when appropriate. Your role covers everything from data analysis to reporting and stakeholder engagement. If you’re motivated by accuracy, compliance, and making a difference for residents, we’d love to hear from you.To be successful in this role, you’re:<ul><li>committed to delivering accurate, high-quality data and reports that support compliance and strategic planning.</li><li>organised and detail-focused, able to manage multiple tasks and prioritise effectively.</li><li>a confident communicator, comfortable working with technical and non-technical stakeholders.</li><li>experienced in data management and reporting, ideally using systems like Keystone and Northgate.</li><li>proactive and collaborative, with a flexible approach to problem-solving and continuous improvement.</li></ul>About YouYou will have:<ul><li>Excellent written and verbal communication skills</li><li>Strong data manipulation and reporting skills using Excel or similar systems</li><li>Experience delivering excellent customer care and valuing diversity</li><li>Strong report writing skills (technical and non-technical)</li><li>A good basic knowledge of residential construction (refurbishment and new build)</li><li>IT literacy, with experience managing stock condition databases (Keystone, MRI Asset and housing management systems desirable)</li><li>Basic technical knowledge of construction, engineering, and maintenance issues</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (specific number of days for the role)</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received. Choose when to put this on – isn’t needed on allInterviews will be taking place 10th &amp; 11th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=05e536c3db5532e9&amp;f=126429bd0f3b003c"> Role_Profile_ AIO.docx - Role Profile </a></li></ul>





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Peabody

Asset Information Officer

<h4>Our Vacancy</h4>As a Resident Resolution Advisor you’ll be a key point of contact, ensuring seamless communication with Property Services, Maintenance teams, and contractors. With a particular focus on providing a consistent, high-quality service, prioritising right-first-time solutions to enhance resident satisfaction. You’ll actively manage a caseload, working closely with residents and contractors to resolve repair queries related to individual homes or communal services.You’re an effective communicator who can assess and respond to risks sensitively. You’ll enjoy working collaboratively with other teams and you’re first rate at building strong relationships across the business to enable you to represent Peabody with a professional and positive image, helping to reduce resident effort and improve their experience with us. You’ll need to be in the office for 2 days per week and the remaining time you’ll be able to work remotely.Your role is pivotal to delivering excellent service to our residents, providing timely and effective resolutions to repair issues, service failures, and other escalations, ensuring our residents’ needs are met with care and efficiency. We are seeking someone who views change as an opportunity for growth, with a collaborative spirit and a genuine commitment to team success. You must be able to work a rotating shift pattern from Monday to Friday between 08.00 and 18.00. If you’re ready to make a meaningful difference to Peabody residents and bring a positive, proactive approach to our team, we want to hear from you.Could it be you?To be a success in this role, you’ll have:<ul><li>Experience of repairs and maintenance</li><li>Proven case management experience</li><li>Experience working in a customer-focused environment</li><li>Ability to work comfortably under pressure and manage multiple priorities</li><li>Experience with reporting systems to monitor and improve contractor performance (CRM/NEC/Contractor Portals)</li><li>Experience in housing or property</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year</li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:Tanisha.Johnson@peabody.org.uk" target="_blank">Tanisha.Johnson@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place Wednesday 17 September 2025PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=7110fffbee7202de&amp;f=91d3646c643d70ad"> Role Profile - Resident Resolution Advisor.pdf - Role Profile </a></li></ul>





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Resident Resolution Advisor

<h4>Our Vacancy</h4>Do you have experience of mutual exchange processes? Are you highly organised, able to multitask, a great communicator, and able to handle a wide range of tasks to support both customers and colleagues? If this sounds like you, then you could be a Business Support Officer with us!As a key support with the Northeast Region, you'll play a vital role working closely with our local housing teams to ensure we deliver on our promises, and you’ll thrive on helping others and providing excellent customer service. You’ll be providing admin support, supporting with case management, managing internal and external requests, and making sure our colleagues and customers feel supported. To be successful in this role, you will be required to work from the Westminster Bridge Road office two days per week, moving to the Hugh Cubitt office later in the year.With a focus on providing a 'right first time' approach, you’ll be the lead on processing mutual exchange requests and enquiries for the team and help with everything from mailouts, ensure incoming post is managed efficiently, orders are raised and supplier payments are processed, supporting with administration of cases to leading on certain case types with a particular focus on Keys and fob request, tenancy change requests and supporting with succession and assignments. Your attention to detail and organisation will help ensure that records are kept accurate and up-to-date reducing the administrative burden on the wider team.Could it be you? To be a success in this role, you’re:<ul><li>Experience in working in a customer facing role.</li><li>Experienced in providing business administration support to front line teams.</li><li>Highly organised with experience of managing a busy caseload with the ability to multitask.</li><li>A strong communicator, both written and verbally.</li><li>Strong IT skills including Microsoft packages.</li><li>Demonstrable experience of applying housing policy and procedures and case management of tenancy change processes, and mutual exchange would be desirable.</li><li>Experience of using bespoke housing and document storage systems (NEC, CRM, IPOS, Swordfish, EDMS, Drop Box) would be desirable.</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? Please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take place on 12th &amp; 15th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=c2212c7eb03dfe02&amp;f=56e1c56b548db751"> Business Support Officer - August 2025.pdf </a></li></ul>





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Business Support Officer

<h4>Our Vacancy</h4>Senior Handyperson 35 Hours per week, Monday to Friday, Office and Field Based (across London)Are you a skilled handyperson who takes pride in helping others live safely and comfortably in their homes? We are seeking a dedicated Senior Handyperson to lead a small team in delivering high-quality, client-focused repairs and small works for older, disabled, and vulnerable residents. You’ll be at the heart of a service designed to support independence, wellbeing, and security for our clients in the London area.What You’ll Be Doing As a Senior Handyperson, your role will involve:<ol><li>Leading and Supporting a Team – Overseeing a small team to ensure safe, efficient, and high-quality service delivery. You’ll be a resourceful leader, helping your team access what they need to excel.</li><li>Client-Focused Repairs and Maintenance – Carrying out minor repairs, voids, and DIY jobs in clients' homes, ensuring each job is completed to a high standard. You’ll be mindful of privacy and respect for clients’ property.</li><li>Accurate Job Pricing and Financial Accountability – Accurately pricing jobs, handling ordering, and keeping detailed records to ensure compliance with financial processes and procedures.</li><li>Collaborative Work with Stakeholders – Working closely with internal and external partners, referring clients to additional services as needed and ensuring positive client outcomes.</li><li>Promoting Health, Safety, and Safeguarding – Conducting risk assessments and promoting safe practices for both clients and your team, ensuring adherence to safeguarding policies.</li></ol>What We’re Looking for in Your Application:We’re particularly looking for candidates who can demonstrate:<ol><li>Extensive Repair and Maintenance Experience – At least 5 years of hands-on experience in general housing repairs.</li><li>Leadership Skills – Proven experience in supervising or managing a small team or apprentices.</li><li>Client-Focused Approach – A track record of working effectively with older, disabled, or vulnerable people, showing empathy and understanding.</li><li>Financial Accuracy and Accountability – Experience with job pricing, ordering, and record-keeping.</li><li>Health and Safety Awareness – Understanding of risk assessment and the implementation of safety measures.</li></ol>If you’re motivated to make a difference through your practical skills and leadership, we’d love to hear from you. Apply today to join our team in creating safe, supportive environments for our community members.Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>How to ApplyTo apply, please upload your CV and tell us why you are suitable for this role. Please tell us how you meet the requirements outlined in the advert and how your values align with Peabody’s.If you have any questions about this role, please email Julie-Ann from the Peabody Talent Team at julie-ann.o'<a href="mailto:malley@peabody.org.uk" target="_blank">malley@peabody.org.uk</a>.Unfortunately, we cannot provide UK visa sponsorship, so you will need to have the right to work in the UK to apply.Interviews will be in person at Darwin Court on the 17 September and the 18 September.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=5b35ca96d722e5fd&amp;f=0634c04eb6a289e5"> role profile.pdf - Role Profile </a></li></ul>





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Senior Handyperson

<h4>Our Vacancy</h4>Compliance Coordinator (Maternity Cover – 12 Months)Location: Westminster (with travel to Houghton Regis and Basildon)Contract: Fixed-term (12 months)Are you ready to hit the ground running in a fast-paced, purpose-driven environment? We’re looking for a confident and proactive Compliance Coordinator to join our Academy team and support our mission to deliver high-quality compliance training across the organisation.As a key player in our compliance operations, you’ll ensure our colleagues remain qualified and up to date, helping us maintain the highest standards in social housing provision. You’ll be the go-to person for managing learning systems, coordinating training activities, and producing insightful data reports that drive continuous improvement.What You’ll Be DoingIn this role, you’ll be at the heart of our compliance and training activities, making sure everything runs smoothly from start to finish. You’ll manage our Learning Management System, keeping enrolments and records accurate, while analysing data from different sources to support our compliance reporting. You’ll coordinate meetings and events, produce clear performance reports for stakeholders, and handle the practical details like purchase orders and invoices. You’ll also play a key part in audits, ensuring we meet legal and regulatory requirements, and act as the first point of contact for queries, helping colleagues and partners get the information and support they need.What You’ll Bring<ul><li>Proven experience in an administrative role, ideally within a learning or compliance environment.</li><li>Advanced IT skills, especially in Microsoft Excel, with the ability to manipulate and interpret data.</li><li>Strong organisational skills and the ability to manage multiple priorities under pressure.</li><li>Excellent communication skills, confident engaging with stakeholders at all levels. </li><li>Experience in diary and event management.</li><li>A proactive, problem-solving mindset with high attention to detail.</li><li>Ability to work independently and collaboratively across teams and locations.</li><li>Confidence in picking up the phone and speaking with colleagues and external providers.</li></ul>Our Values Drive Everything We DoOur values guide everything we do. We’re kind, showing empathy and thoughtfulness in every interaction. We do the right thing, acting with integrity and always in the best interests of our residents. We love new ideas, staying curious and open to better ways of working. We celebrate diversity, valuing different perspectives and creating a real sense of belonging. We keep our promises, doing what we say we will, and we pull together, collaborating and seeking out diverse views, even when the challenges feel big.Please Read Before ApplyingThis is a fast-paced, high-responsibility role requiring strong administrative, data management, and stakeholder engagement skills. As this is a maternity cover, we’re looking for someone who can hit the ground running with minimal onboarding.To be successful, you must:<ul><li>Have proven experience in a similar coordinator or compliance role.</li><li>Be confident using Learning Management Systems and advanced Excel functions.</li><li>Be comfortable working independently and managing competing priorities.</li><li>Be confident picking up the phone and speaking with colleagues and external providers.</li><li>Be willing to travel between Westminster, Houghton Regis, and Basildon as needed.</li></ul>If you meet these criteria and are excited by the opportunity to make a real impact, we’d love to hear from you.Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (specific number of days for the role)</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>How to ApplyTo apply, please upload your CV and include a personal statement that explains why you are suitable for this role. Your statement should clearly demonstrate how you meet the requirements outlined in the advert and how your values align with Peabody’s. We are particularly interested in understanding your motivation, relevant experience, and how you embody our values in your work.Location CommitmentThis role is based in Waterloo with hybrid working arrangements. However, regular travel to our site offices in Houghton Hall and Basildon is required. Please confirm in your application that you can meet these location requirements.If you have any questions about this role, please email Julie-Ann from the Peabody Talent Team at julie-ann.o'<a href="mailto:malley@peabody.org.uk" target="_blank">malley@peabody.org.uk</a>.We may close this advert before the advertised closing date, depending on the number of applications received. Unfortunately, we cannot provide UK visa sponsorship, so you will need to have the right to work in the UK to apply.Interviews will be in person at our Westminster office on the 18 September 





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Compliance Training Coordinator

<h4>Our Vacancy</h4>Please note that we have 2 positions available.Your typical day could start with reviewing updates to asset lifecycle procedures and preparing for a cross-departmental meeting to align operational practices, before working with colleagues to ensure compliance with the Investment Operating Framework. Later, you might be coaching your team member on a new process rollout or reviewing data to support procedural improvements across Peabody’s asset portfolio.As a Senior Manager (Asset Lifecycle Procedures), you’ll be a key link between operational delivery and policy and procedure development. You’ll help shape how Peabody manages its assets, from development through to end-of-life by ensuring our procedures are robust, compliant, and aligned with regulatory expectations. You’ll work closely with senior stakeholders across the Investment Directorate, leading on the implementation of the Golden Thread and overseeing the development and integration of procedures across teams.You’re a strategic thinker with a strong operational background and a passion for improving systems and processes. You’ll be confident working with complex data, managing risks, and presenting information clearly to a range of audiences. You’ll be based in the office for a minimum of 2 days per week, with flexibility to work remotely depending on business needs.Your role covers all aspects of asset lifecycle procedure management, from mapping and aligning frameworks to managing compliance and supporting continuous improvement. If you’re driven by quality, collaboration, and innovation, we’d love to hear from you.To be successful in this role, you’re:<ul><li>experienced in leading teams and coaching others to deliver results</li><li>confident working with financial and operational data to inform decisions</li><li>skilled at managing risk and navigating complex regulatory environments</li><li>able to communicate clearly both in writing and person and influence across departments</li><li>knowledgeable about housing, asset management, and financial systems</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received.Interviews will be taking place Monday 15th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=4606b892b1ca6ec4&amp;f=a845f2c77005c2ab"> Senior Development Manager (Delivery) final.docx - Role Profile </a></li></ul>





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Senior Manager - Asset Lifecycle Procedure

<h4>Our Vacancy</h4>Senior Care Assistant – Day Care Services (East London)Full-time | Fixed Term (8 months) | Shift-based (including weekends and bank holidays) Are you a compassionate and experienced care professional ready to take the next step in your career? Do you thrive in a leadership role and have a passion for supporting vulnerable adults? If so, we’d love to hear from you.We’re seeking two Senior Care Assistants to join our vibrant day care centre in East London. This is a pivotal role where you’ll supervise a dedicated team of care assistants and drivers, deputise for the Centre Manager, and ensure our service runs smoothly and safely.What You’ll Be Doing:<ul><li>Lead and support a team of care support workers and drivers, ensuring high standards of care and professionalism.</li><li>Manage rotas to ensure full coverage, including for annual leave, sickness, and training.</li><li>Oversee vehicle maintenance and insurance to ensure safe transport for our customers.</li><li>Deliver person-centred care for older adults, including those with dementia, mental health conditions, and physical disabilities.</li><li>Promote safeguarding and wellbeing at all times.</li><li>Create inclusive and engaging activity schedules that reflect the diverse cultures of East London.</li><li>Liaise with external agencies and attend meetings to advocate for customer needs.</li><li>Maintain accurate records and contribute to assessments, care plans, and reviews.</li><li>Personal care.</li></ul>What We’re Looking For:<ul><li>Proven experience supervising teams in a health or social care setting.</li><li>Strong understanding of safeguarding, health &amp; safety, and care planning.</li><li>Experience working with vulnerable adults, including those with age-related illnesses and complex needs.</li><li>Ability to use initiative while prioritising customer safety and dignity.</li><li>Creative mindset to develop inclusive activities that foster community and belonging.</li><li>Excellent communication, time management, and IT skills.</li><li>NVQ Level 3 or 4 in Health and Social Care (or willingness to work towards Level 4).</li></ul>Our Values – Bring Yours to Work:<ul><li>Be kind – Show empathy and thoughtfulness in every interaction.</li><li>Do the right thing – Act with integrity and in the best interests of our customers.</li><li>Love new ideas – Be curious and open to innovation.</li><li>Celebrate diversity – Embrace different perspectives and create a sense of belonging.</li><li>Keep our promises – Be reliable and accountable.</li><li>Pull together – Collaborate and support each other, especially in challenging times.</li></ul>Why Join Us?You’ll be part of a team that’s making a real difference every day. We offer a supportive environment, opportunities for development, and the chance to shape a service that reflects the vibrant community we serve.Here are just a few of the benefits of working at Peabody: <ul><li>25 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>This role will require an Enhanced DBS check, and you must be able to work shifts which include weekends and bank holidays.Are you ready to apply?Submit your CV and tell us why you’re the perfect fit for this role. If you have any questions about this role, please email Talent Specialist, Julie-Ann at julie-ann.o'<a href="mailto:malley@peabody.org.uk" target="_blank">malley@peabody.org.uk</a>. We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place in person on the 11th and 16th September. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=43111db9056a64c9&amp;f=b54236186d00e920"> role profile.pdf - Role Profile </a></li></ul>





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Senior Care Assistant

<h4>Our Vacancy</h4>We currently have 3 positions available. Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), and it is essential that you hold a Level 1 or 2 qualification in BSL for this role. This role can either be full-time (37.5 hrs a week) or part-time (22.5 hrs a week).Your typical day could start with creating and implementing support plans consistently and correctly for our customers. Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging. As a Care Support Worker, you’ll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.Your kind, compassionate and driven to protect the rights of the people you support. You’ll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you’ll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.Could it be you?To be successful in this role, you’ll be:<ul><li>Qualified in British Sign Language (Level 1 or above) – essential</li><li>The understanding and ability to respond to people’s unique needs and desires.</li><li>Experience of providing support to vulnerable individuals.</li><li>The ability to maintain records, with high levels of attention to detail.</li></ul>In return, Peabody offers:<ul><li>25 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>This role will require an enhanced DBS check.Are you ready to apply? If you have any questions about this role, please email Talent Specialist, George Murphy, <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>Interviews for this role will be ongoing until Thursday 11th September. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=1400061209e88c45&amp;f=b8ded095eb4f90da"> Care-Support-Worker-FINAL..pdf </a></li></ul>





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Care Support Worker

<h4>Our Vacancy</h4>Grounds Maintenance Operative – Keep Our Green Spaces Looking Great!Love working outdoors? Enjoy getting your hands dirty and making things look their best? If you’ve got a passion for plants, a knack for neatness, and a good eye for detail, this could be the perfect role for you.We’re looking for a Grounds Maintenance Operative to join our team full-time on a permanent basis. You’ll be helping to keep Peabody’s estates clean, green, and welcoming for residents, visitors, and colleagues alike.What your day might look like:<ul><li>Start with your scheduled grounds maintenance tasks—keeping everything tidy and on track.</li><li>Get stuck into horticultural activities like planting seasonal beds, trimming hedges, turf care, weed control, and leaf clearing.</li><li>Finish up by disposing of green waste responsibly, in line with company policy and environmental regulations.</li></ul><h4>What makes this role special:</h4>You’ll be out and about in the fresh air, working across our estates to create spaces people love to live in. Whether it’s planting vibrant flower beds or keeping paths clear and safe, your work will be seen and appreciated every day.You’ll be part of a friendly, supportive team—and we’ll even provide a company van to help you get the job done.And here’s a little bonus: After you've settled in, you can refer a friend and earn £250 in vouchers when they pass 6 months of employment with us!<h4>Could it be you?</h4>We’re looking for someone who:<ul><li>Is happy working outdoors in all weather conditions.</li><li>Has a full, clean UK driving licence.</li><li>Has experience in horticulture and grounds maintenance.</li><li>Knows how to safely use powered equipment like mowers and strimmers.</li></ul><h4>What you’ll get in return:</h4><ul><li>30 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>A role where your work makes a visible difference every day</li></ul>This role requires a Basic DBS check and a Full UK driving licence. Please note: Peabody does not offer sponsorship for this role.<h4>A role where your work truly grows.</h4>Interviews will be taking place on Wednesday 10th September, so if this sounds like your kind of job, we’d love to hear from you.For any questions, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=c1bd5d8233d460e1&amp;f=3e7a06b1aad089bb"> Role Profile- ENV Operative Grounds November 2023.docx </a></li></ul>





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Environmental Operative - Grounds

<h4>Our Vacancy</h4> ApprenticeSUBJECT Level 3 – Permanent ContractLocation: Westminster Bridge Road. You’ll be required to work in the Westminster Bridge Road office a minimum of 2 days per week/be on duty once every few weeks.Course Duration: 18-month apprenticeshipUpon successful completion of the apprenticeship qualification, your salary will increase to the standard rate for this role, which is currently £39,794 per annum. Please note that this rate may be subject to an increase by the time you complete your apprenticeship.Our vacancyAre you looking to develop your career as a Neighbourhood Manager or considering a career change with hands on experience and professional development opportunities? Do you want to be part of a team that makes a real impact? About the roleWe are seeking a Neighbourhood Manager Apprentice to join our Neighbourhoods team in Northwest London, where you’ll play a vital role in supporting residents with managing their tenancies and responding to low-level Anti-Social Behaviour issues. Working under the guidance of experienced team members and reporting to the Area Manager, you’ll assist in key areas like ensuring properties are safe and compliant, providing support for vulnerable residents, reporting safeguarding concerns and working with regeneration and development team to support transformation initiatives. This role offers structured learning and skill building in developing and maintaining relationships, and delivering high standards in housing management, all while contributing to Peabody’s mission and strategic goals.With mentorship and hands-on experience, you’ll grow your skill set and explore opportunities for personal and professional development.What You’ll Be Doing:<ul><li>Actively engage and work with residents in the management of their homes and neighbourhoods </li><li>Carry out welcome visits to new tenants within 6 weeks, under supervision.</li><li>Assisting in generating income through the letting of sub-units.</li><li>Promote resident involvement and feedback, attending Tenant/Resident Association meetings and other resident events </li><li>Assist in preparing evidence and Notices, including attending Court to observe legal action/possession cases.</li><li>Update and maintain systems/records under guidance to ensure information/data is accurate and KPI’s are met </li></ul>About the Apprenticeship:This is a Level 3 Housing and Property Management Apprenticeship over 18 months. As part of the programme, you will complete planned training and development activities that are built into your normal working hours. During this time, you will attend workshops, receive one-to-one mentoring, and apply your learning to real-world tasks. Upon completing the apprenticeship, you’ll have a final assessment to demonstrate your skills and readiness for a career in housing management. Funding Eligibility Requirements To be eligible for this apprenticeship, you must:<ul><li>Be aged 18 or over.</li><li>Not be in full-time education at the start of the apprenticeship.</li><li>Not already hold qualifications at the same or a higher level in a similar subject.</li><li>Have lived in the UK/EEA for at least 3 years prior to the commencement of your apprenticeship</li><li>Your residency status must remain valid for the entire duration of the apprenticeship.</li></ul>If you gained your qualifications outside the UK, we’ll need a ENIC translation (<a href="http://www.naric.org.uk/" target="_blank">www.naric.org.uk</a>)What We’re Looking For:<ul><li>A commitment to delivering excellent customer service and achieving results</li><li>An organised, team-oriented individual with a “can-do” attitude</li><li>Passion for learning and strong communication skills</li><li>Proficiency in MS Office and Outlook</li><li>Ability to handle data carefully with an understanding of GDPR requirements</li></ul>Additional Requirements:<ul><li>Minimum of Level 2 qualifications (5 GCSEs or equivalent)</li><li>Basic DBS check</li></ul>Our Values:At our core, we believe in being kind, doing the right thing, loving new ideas, celebrating diversity, keeping our promises, and pulling together as a team.Benefits:<ul><li>30 days' annual leave (pro-rated) plus bank holidays</li><li>Flexible benefits scheme, including healthcare, dental care, and more</li><li>4x Life Assurance</li><li>Paid apprenticeship programs and professional qualifications</li><li>Two paid volunteering days each year</li><li>Family-friendly policies</li><li>Up to 10% pension contribution matched 1:1</li></ul>Ready to apply?If you’re passionate about delivering a great service to our residents and want to build a rewarding career in social housing, we’d love to hear from you!Click ‘Apply Now’ and take your first step towards an exciting future!What happens nextIf you meet the eligibility and essential shortlist criteria, you’ll be invited to attend an in-person interview at our Westminster Bridge Road office on either the 16th or 19th September.This is a fantastic opportunity to develop your career in Housing Management and make a real difference.If you need to ask us anything else at all, feel free email Caroline Seery (Talent Specialist) at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=e164152dd671f129&amp;f=0cc9611c668d64e6"> Neighbourhood Manager Apprentice.pdf </a></li></ul>





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Neighbourhood Manager Apprentice

<h4>Our Vacancy</h4>As a Solution Lead – ServiceNow, you’ll be responsible for designing, configuring, developing and maintaining our ServiceNow platform, working closely with colleagues in the Software Delivery team, wider IT, business stakeholders and third-party providers. You'll play a key role in shaping the technical roadmap and ensuring the platform meets evolving business needs. You’re a confident communicator who can collaborate across teams, challenge constructively and drive decisions that align with Peabody’s strategic goals. You’ll also ensure effective governance of the platform, including managing releases, patching and documentation, while staying up to date with the latest trends and developments in the ServiceNow ecosystem. You’ll need to be in the office for a minimum of 2 days per week. You’ll bring strong experience in ITSM and ideally exposure to HRSD or SPM modules, with the ability to configure and customise the platform following best practice. Your ability to integrate ServiceNow with third-party applications, troubleshoot complex issues, and support ongoing delivery will be key to success in the role. If you’re a team player with a passion for ServiceNow and a desire to make a real difference in a purpose-driven organisation, we want to hear from you. We're looking for someone who combines technical expertise with a collaborative and detail-oriented mindset. Whether working independently or within a team, you’ll be driven by a commitment to quality, continuous improvement and customer satisfaction. Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place on 16th September 2025. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=6f5462aaa7b6ebe3&amp;f=72b9334ed88903ff"> Role Profile - Solution Lead - ServiceNow_Lead_Apr25 (1).docx </a></li></ul>





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Solution Lead - ServiceNow

<h4>Our Vacancy</h4>Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas.As an Estate Services Caretaker, you’ll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you’ll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody’s caretaking services to residents and ensuring we take full account of residents’ needs.You’re a people person who likes to get things done. You’ll enjoy working in a fast-paced environment and you’re first rate at delivering excellent customer care. To be successful in this role you’ll need to be on site five days a week.Your role covers all aspects of caretaking/cleaning services. If you’re a customer focused individual, then we want to hear from you.To be a success in this role, you’re:<ul><li>Have a full, clean UK driving licence.</li><li>Experienced within a caretaking/cleaning environment.</li><li>Able to demonstrate practical experience in the use of powered equipment.</li></ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: This role will require a Basic DBS check. A Full UK driving licence is required.<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? Interviews will be ongoing up until Friday 5th September.If you have any questions about this role, please email Talent Specialist, George Murphy at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=763f506f4a1a052e&amp;f=93607b985aa3fcf4"> Role Profile - Estate Services Caretaker - Jan 2025.docx </a></li></ul>





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Estate Services Caretaker

<h4>Our Vacancy</h4>What we’re looking for:<ul><li>Are you able to work with limited supervision and demonstrate initiative? </li><li>Are you able to develop networks and create a positive profile of the service?</li><li>Do you have extensive knowledge of Welfare Benefits?</li></ul>If so, this role is perfect for you!A bit about the role:This is a complex needs hostel providing harm-reduction support for residents actively managing substance use, including access to safe administration facilities. The hostel comprises of 11 bedrooms.As a Specialist Support Worker you will deliver high quality and effective support services based at a Complex Needs hostel. You will provide assertive support to encourage people who are in active addiction with access to treatment, health and accommodation services and to support individuals in gaining information that enables them to make informed choices about their lives and to better manage their emotional and personal wellbeing. The service promotes the independence, wellbeing and inclusion of customers whilst complying with Peabody’s policies and procedures and the principles of good practice.<ul><li>You will provide support and advice in relation to housing and homelessness issues, benefit claims and advice, building skills to manage debts and budgeting, accessing community support groups, health and wellbeing services. </li><li>You will promote the independence, wellbeing and inclusion of customers whilst complying with Peabody’s policies and procedures and the principles of good practice. </li><li>You will engage with and encourage people who have been traditionally hard to engage into treatment, health and accommodation services and to support individuals in gaining adequate information that enables them to make informed choices about their lives and also to better manage their emotional and personal wellbeing.</li></ul>The service operates Monday to Sunday and the possible shifts are: 9am - 5pm, 1pm - 9pm Monday - Friday &amp; Weekends 10-6. This role also involves street outreach and will include early shifts starting at 7am and late shifts finishing at 10pm.This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.For further information, please contact the recruiting manager George Murphy.Ready to apply?Interview dates - ongoing until no later than 17th SeptemberPeabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=bdf4326e6e6a8bb1&amp;f=045f4f4512ef485c"> CNH Specialist Support worker Role profile (1).docx </a></li></ul>





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Specialist Support Worker - Active Addiction

<h4>Our Vacancy</h4>SUBJECT Level 4 – Permanent ContractLocation: Westminster Bridge Road. You’ll be required to work in the Westminster Bridge Road office a minimum of 2 days per weekCourse Duration: 14-month apprenticeshipUpon successful completion of the apprenticeship qualification, your salary will increase to the standard rate for this role, which is currently £48,113 per annum. Please note that this rate may be subject to an increase by the time you complete your apprenticeship.Our vacancyAre you looking to develop your career as a Data Quality Analyst or looking for an opportunity where you can learn how to analyse and interpret data to help improve the quality of information used for decision-making?Do you want to be part of a team that makes a real impact? About the roleWe are seeking a Data Quality Analyst Apprentice to join our Data Quality team, where you’ll play a vital role in supporting the Data team in maintaining accurate, complete, and consistent data across the organisation. Working under the guidance of experienced team members and reporting to the Data Quality Lead, you’ll help maintain data quality dashboards and scorecards under the supervision of the Data Quality team and contribute to data quality audits and endure information recorded is to agreed standards. This role offers structured learning and skill building in learning how to analyse and interpret data to help improve the quality of information, and improving your skills with data analysis tool, all while contributing to Peabody’s mission and strategic goals.With mentorship and hands-on experience, you’ll grow your skill set and explore opportunities for personal and professional development.What You’ll Be Doing:<ul><li>Help maintain data quality dashboards</li><li>Support project delivery work that improves data collection</li><li>Assist with data checking and validation</li><li>Building relationships with key stakeholders</li></ul>About the Apprenticeship:This is a Level 4 Data Analyst Apprenticeship over 14 months. As part of the programme, you will complete planned training and development activities that are built into your normal working hours. During this time, you will attend workshops, receive one-to-one mentoring, and apply your learning to real-world tasks. Upon completing the apprenticeship, you’ll have a final assessment to demonstrate your skills and readiness for a career in data quality. Funding Eligibility Requirements To be eligible for this apprenticeship, you must:<ul><li>Be aged 18 or over.</li><li>Not be in full-time education at the start of the apprenticeship.</li><li>Not already hold qualifications at the same or a higher level in a similar subject.</li><li>Have lived in the UK/EEA for at least 3 years prior to the commencement of your apprenticeship</li><li>Your residency status must remain valid for the entire duration of the apprenticeship.</li></ul>If you gained your qualifications outside the UK, we’ll need a ENIC translation (<a href="http://www.naric.org.uk/" target="_blank">www.naric.org.uk</a>)What We’re Looking For:<ul><li>A commitment to completing the apprenticeship</li><li>An organised, and curious approach</li><li>Good attention to detail</li><li>Proficiency in MS Office and Outlook</li><li>An interest in data analysis, technology or problem-solving</li></ul>Additional Requirements:<ul><li>Minimum of Level 2 qualifications (5 GCSEs or equivalent)</li></ul>Our Values:At our core, we believe in being kind, doing the right thing, loving new ideas, celebrating diversity, keeping our promises, and pulling together as a team.Benefits:<ul><li>30 days' annual leave (pro-rated) plus bank holidays</li><li>Flexible benefits scheme, including healthcare, dental care, and more</li><li>4x Life Assurance</li><li>Paid apprenticeship programs and professional qualifications</li><li>Two paid volunteering days each year</li><li>Family-friendly policies</li><li>Up to 10% pension contribution matched 1:1</li></ul>Ready to apply?If you’re passionate about data and want to build a rewarding career in social housing, we’d love to hear from you!Click ‘Apply Now’ and take your first step towards an exciting future!What happens nextIf you meet the eligibility and essential shortlist criteria, you’ll be invited to attend an in-person interview at our Westminster Bridge Road office on the 22nd SeptemberThis is a fantastic opportunity to develop your career in Data Quality and make a real difference.If you need to ask us anything else at all, feel free email Caroline Seery (Talent Specialist) at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>





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Data Quality Analyst Apprentice

<h4>Our Vacancy</h4>Your day might start by reviewing new repair requests on the Plentific platform, ensuring jobs are posted promptly and contractors are appointed to deliver quality repairs. You could then be managing contractor quotes - balancing cost, quality, and past performance to make the best decisions for our customers. Throughout the day, you’ll handle any escalated issues, working closely with contractors and internal teams to resolve problems quickly and keep customers satisfied.As our Market Place Repairs Lead, you’ll play a key role in driving the delivery of high-quality repairs and maintenance services. You’ll be the go-to person for managing the full repairs procurement process, from job posting to completion, ensuring every job meets our standards and values. You’ll work closely with contractors, schedulers, and colleagues across the business, always focused on giving customers a great service experience. To be successful in this role, you’ll be required to work from the Pitsea office 2-3 days per week.You’re someone who thrives on multitasking and taking ownership of your work, and you are customer-focused and committed to delivering value for money without compromising on quality. You enjoy working collaboratively but are confident making decisions independently when needed. Flexibility is important, as you’ll be working on a rotating shift pattern between 08:00 and 17:00 Monday to Friday.To be successful in this role, you’re:<ul><li>experienced in working in a customer centric environment with a commitment to a high level of customer satisfaction</li></ul><ul><li>have working knowledge of repairs and maintenance relating to rented, general needs/supported social housing</li></ul><ul><li>able to work under pressure and meet deadlines and targets</li><li>a good communicator, both written and verbally, and have good IT skills</li><li>experienced in using Microsoft Excel, with excellent IT skills</li><li>able to manage your own workload and time effectively</li><li>able to travel to different office locations when required</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Early applications are encouraged as we reserve the right to close the advertisement earlier than statedInterviews will take place in person on 15th &amp; 17th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=ef0f9e590c6580db&amp;f=8be4973e3edd732a"> Market Place Repairs Lead.docx </a></li></ul>





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Market Place Repairs Lead

<h4>Our Vacancy</h4>Please note this role will require a full UK driving licence and access to your own car.Your typical day could start with providing tailored support to vulnerable customers living independently, ensuring they can maintain their tenancies and thrive. You’ll work closely with individuals facing challenges with mental health issues, health conditions, or employment barriers, offering guidance to help them build essential life skills. Then, you might assist customers in navigating welfare benefits or liaise with external agencies to ensure they receive the right support.Please note this is not a care worker role. As a Support Worker, your role is to empower and enable residents to live as independently as possible. You’ll be working with people to build their confidence, skills, and resilience—rather than doing things for them.As an Outreach Support Worker, you’ll focus on creating a supportive environment, helping individuals overcome challenges and sustain their tenancies. You'll play a key role in crisis intervention, empowering customers to live independently and confidently.You are compassionate, proactive, and committed to supporting individuals from diverse backgrounds. Your strong interpersonal skills and understanding of housing support needs will help you make a real difference in your customers' lives.Could it be you?To be a success in this role, you’ll need:<ul><li>Demonstrable experience (professional or voluntary) in a supportive role to others.</li><li>Experience supporting individuals with mental health needs, health-related issues, and employment/training challenges.</li><li>Knowledge or understanding of housing support needs and benefits.</li><li>The ability to provide pre-tenancy guidance and ongoing tenancy support.</li><li>Strong communication and problem-solving skills.</li><li>A valid UK driving licence and access to a vehicle.</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>25 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>This role will require an Enhanced DBS check.Are you ready to apply?If you have any questions about this role, please email Talent Specialist George Murphy at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>.Interviews will be taking place in person at the Colchester Octagon office on Wednesday 10th September 2025 PLEASE NOTE: Peabody does not provide sponsorship as a licensed UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=c225a60ed1a5d2af&amp;f=545cc010499969d8"> Outreach Worker Role Profile format (003) (1).pdf - Role Profile </a></li></ul>





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Outreach Support Worker

<h4>Our Vacancy</h4>Care Support Worker – Help People Live Their Best LivesWe’re on the lookout for kind, compassionate, and enthusiastic individuals to join our team as Care Support Workers. This is a permanent, full-time opportunity.We currently have multiple full-time roles available, and each one offers the chance to make a real difference in someone’s life—every single day.At Peabody, we exist to help people flourish. That means providing great homes, delivering excellent services, and creating inclusive communities where everyone can thrive. We’re proud to be a place where colleagues, customers, and residents grow together, and where diversity is celebrated.What your day might look like:<ul><li>Start by creating and implementing personalised support plans that help our customers live independently and confidently.</li><li>Spend time supporting individuals with hobbies, interests, and community activities—bringing energy, creativity, and encouragement.</li><li>Assist with daily living tasks, including personal care and health needs, always with kindness and respect.</li></ul>What makes this role special:You’ll be helping people live life on their terms. Whether it’s supporting someone to attend a local event, helping with their morning routine, or simply being a friendly face—they’ll rely on you to bring positivity and care into their day.You’ll be part of a team that values your compassion and celebrates your impact. Once you’ve settled in, you’ll even be able to refer a friend and earn £250 if they are successful at interview!Could it be you?We’re looking for someone who:<ul><li>Can work on a rota basis, including some waking nights and sleep-ins.</li><li>Understands that everyone’s needs and preferences are unique—and responds with empathy and flexibility.</li><li>Has experience supporting vulnerable individuals.</li><li>Pays close attention to detail, especially when maintaining records.</li></ul>Given the location of this role, we encourage drivers to apply due to limited transport links.What you’ll get in return:<ul><li>25 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>A workplace that supports your growth and celebrates your contribution</li></ul>This role requires an Enhanced DBS check. Please note: Peabody does not offer sponsorship for this role.A meaningful opportunity awaits - Interviews will be ongoing until Friday 19th September, so if this sounds like the kind of role where you can thrive and make a difference—we’d love to hear from you.For any questions, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=17cc66c563812aaa&amp;f=0de080f36d95c2ee"> Care Support Worker NEW.pdf - Role Profile </a></li></ul>





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<h4>Our Vacancy</h4>This is a 6 month Fixed Term Contract opportunity. As a Homeownership Collections Assistant, you’ll play a key role in supporting the day-to-day operations of the Collections team. You will be responsible for providing comprehensive administrative support to ensure processes run smoothly and effectively. Your role will involve a wide variety of tasks, including entering data, handling correspondence, maintaining diaries and files, and raising purchase orders. You will assist in the collection of arrears for both Sub-Units and Communal Boilers, making sure payments are recovered efficiently and promptly. Part of your responsibility will also include processing rent card requests, managing the administration of electronic statements, and dealing with credit refund requests by liaising with local authorities and tenants. You’ll need to be in the office for a minimum of 2 days per week. You’ll be actively involved in raising and following up on invoices for rechargeable repairs, creating sub-accounts, taking payments, and setting up or amending direct debits. Managing visitor parking bay requests, logging and tracking correspondence, and keeping the team updated on overdue responses will also be part of your duties. Additionally, you’ll scan and log documents, maintain relationships with management agencies regarding payment schedules, and oversee activities on the Universal Credit portal, including sending rent confirmations and distributing new tenancy reports. Supporting the team with court cost transfers and adhering to health and safety procedures are also integral to the role. If you’re a proactive team player with a passion for administration and customer service, we want to hear from you. To be successful in this role, you're: A confident communicator, both written and verbal Detail-oriented, with the ability to manage multiple tasks effectively Experienced in a customer-focused environment, either paid or voluntary Familiar with the basics of social housing Comfortable using Microsoft Word and Excel Knowledgeable about court procedures (desirable) Qualified with GCSEs in Maths and English at grade C or above, or able to demonstrate equivalent ability Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? Interviews will be taking place on 17th September 2025 If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=9660656054af44f2&amp;f=80cd2c4857fdaea0"> Homeownership Collections Assistant - Role Profile.pdf </a></li></ul>





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Homeownership Collections Assistant

<h4>Our Vacancy</h4>We exist to help people flourish. We do this by providing great homes and housing services, making a positive impact in communities and creating an inspiring, inclusive place to work. We’re an inclusive organisation which enables our residents, customers and colleagues to thrive. Customers shape our services, and their voice and experiences empower change. Colleagues, residents and customers develop and grow together in a culture which supports growth and celebrates diversity. We want to remove any barriers for colleagues so that you can take equal part in the recruitment process. If you need any reasonable adjustments, please let us know so that we can discuss your needs. Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.This role will be covering Hemmel Hempstead, St Albans &amp; Luton areas. As an Estate Services Gardener, you’ll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you’ll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody’s environmental services to residents and ensuring we take full account of residents’ needs.You’re a people person who likes to get things done. You’ll enjoy working in an outdoors environment in all weather conditions and you’re first rate at general horticultural maintenance. To be successful in this role you’ll need to be on site five days a week.Your role covers all aspects of environmental services and grounds maintenance. If you’re a seasoned professional within horticultural services, then we want to hear from you.To be a success in this role, you’re:<ul><li>Able to work in all weathers and in an outdoor environment.</li><li>Have a full, clean UK manual driving licence.</li><li>Experienced in the field of horticulture.</li><li>Able to demonstrate practical experience in the use of powered equipment.</li></ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>This role will require a Basic DBS check. A Full UK driving licence is required.Are you ready to apply? If you have any questions about this role, please email Talent Specialist, George Murphy at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>Interviews will be ongoing until latest Friday 12th September. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=132fa11722f52681&amp;f=fd02099a4786ec61"> Role Profile - Estate Services Gardener - Jan 2025.docx </a></li></ul>





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Estate Services Gardener

<h4>Our Vacancy</h4>Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.As an Estate Services Gardener, you’ll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you’ll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody’s environmental services to residents and ensuring we take full account of residents’ needs.You’re a people person who likes to get things done. You’ll enjoy working in an outdoors environment in all weather conditions and you’re first rate at general horticultural maintenance. To be successful in this role you’ll need to be on site five days a week.Your role covers all aspects of environmental services and grounds maintenance. If you’re a seasoned professional within horticultural services, then we want to hear from you.To be a success in this role, you’re:<ul><li>Able to work in all weathers and in an outdoor environment.</li><li>Have a full, clean UK driving licence.</li><li>Experienced in the field of horticulture.</li><li>Able to demonstrate practical experience in the use of powered equipment.</li></ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>This role will require a Basic DBS check. A Full UK driving licence is required.Are you ready to apply? If you have any questions about this role, please email Talent Specialist, George Murphy at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>Interviews will be ongoing until latest Friday 5th September. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=bc8eef1fa9af03e0&amp;f=14c1f61c5e3e6fd7"> Role Profile - Estate Services Gardener - Jan 2025.docx </a></li></ul>





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<h4>Our Vacancy</h4>Your day might start by reviewing new repair requests on the Plentific platform, ensuring jobs are posted promptly and contractors are appointed to deliver quality repairs. You could then be managing contractor quotes - balancing cost, quality, and past performance to make the best decisions for our customers. Throughout the day, you’ll handle any escalated issues, working closely with contractors and internal teams to resolve problems quickly and keep customers satisfied.As our Market Place Repairs Lead, you’ll play a key role in driving the delivery of high-quality repairs and maintenance services. You’ll be the go-to person for managing the full repairs procurement process, from job posting to completion, ensuring every job meets our standards and values. You’ll work closely with contractors, schedulers, and colleagues across the business, always focused on giving customers a great service experience. To be successful in this role, you’ll be required to work from the Pitsea office 2-3 days per week.You’re someone who thrives on multitasking and taking ownership of your work, and you are customer-focused and committed to delivering value for money without compromising on quality. You enjoy working collaboratively but are confident making decisions independently when needed. Flexibility is important, as you’ll be working on a rotating shift pattern between 08:00 and 17:00 Monday to Friday.This is a 12-month fixed term contract, covering maternity leave.To be successful in this role, you’re:<ul><li>experienced in working in a customer centric environment with a commitment to a high level of customer satisfaction</li></ul><ul><li>have working knowledge of repairs and maintenance relating to rented, general needs/supported social housing</li></ul><ul><li>able to work under pressure and meet deadlines and targets</li><li>a good communicator, both written and verbally, and have good IT skills</li><li>experienced in using Microsoft Excel, with excellent IT skills</li><li>able to manage your own workload and time effectively</li><li>able to travel to different office locations when required</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? Please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.Interviews will take place in person on 15th &amp; 17th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=4e30435a78f662c8&amp;f=c3f52c2814255bc2"> Market Place Repairs Lead.docx </a></li></ul>





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<h4>Our Vacancy</h4>Please note this is a part time role, 21 hours per week Monday, Tuesday and Thursday with 1 day in the office. Your typical day could start by conducting a site visit to a new development to familiarise yourself with the scheme before the first residents move in. Next, you might liaise with contractors to address outstanding defects, ensuring their swift resolution. Later, you could speak with residents to hear their feedback on recent repairs, keeping their satisfaction and the quality of their homes at the heart of your work.As a Resolution Coordinator, you’ll be the ‘face of Peabody’ for all matters related to post-occupation defects. No two days will be the same. You’ll take on a key role in ensuring that residents enjoy the highest standards in their homes, proactively managing the resolution of defects and maintaining open communication with internal and external stakeholders. By working closely with the Customer Care team, Development colleagues, and contractors, you’ll ensure efficient defect resolution during the Defects Liability Period (DLP).You’re a people person who likes to get things done. You’ll enjoy working collaboratively across teams and are adept at building meaningful relationships with customers, contractors, and colleagues. You’ll need to be in the office for 2 days per week and will also spend time visiting sites and working remotely as needed to meet the demands of the role.Your role focuses on managing post-handover defect resolution – from coordinating end-of-defects inspections to ensuring contractor performance meets service level agreements. If you’re a proactive problem solver who thrives in customer-facing roles, is driven to deliver results, and is committed to quality, we want to hear from you.To be successful in this role, you’re:<ul><li>Focused on delivering first-class customer service and resolving issues promptly.</li><li>Resilient, positive, and compassionate, with a can-do approach to challenges.</li><li>Highly organised, with the ability to self-manage a diverse caseload and prioritise effectively.</li><li>Experienced in defects resolution, customer aftercare, or repairs, preferably within the social or private housing sector.</li><li>Knowledgeable in construction processes, project management, and the regulatory landscape, with confidence in working with contractors and internal stakeholders.</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (pro rata) </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe SingletonInterviews will be taking place 11th and 12th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=53a7e9c183238e75&amp;f=90da0e2fdef8d807"> Resolution Coordinator Role Profile.docx - Role Profile </a></li></ul>





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Resolution Coordinator

<h4>Our Vacancy</h4>Please note we have 2 positions available. 1 at Cadmore Lane (Cheshunt) and 1 to be split between Cadmore Lane and Cypress Avenue (Welwyn Garden City).Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care. As a Support Worker, no two days will be the same. Your typical day will begin with a handover from a colleague to ensure continuity of support. You’ll start by checking in with a customer, followed by updates to their support plans and safety assessments to reflect their evolving needs. You’ll carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity aimed at helping customers enhance their independent life skills.You will play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. Your work will also involve assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Through your efforts, you’ll directly contribute to helping customers thrive and lead more fulfilling lives.This role will require and Enhanced DBS, valid full UK driving license and access to a vehicle. You are a people person who is caring, compassionate, and committed to making a difference. You’ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you will embody our values:<ul><li>Be kind</li><li>Do the right thing</li><li>Love new ideas</li><li>Celebrate diversity</li><li>Keep our promises</li><li>Pull together</li></ul>To be successful in this role, you’ll need to:<ul><li>Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.</li><li>Understand how to assist vulnerable adults in managing their tenancy or accommodation.</li><li>Be skilled in promoting recovery and independence through effective recovery/support plans.</li><li>Show empathy and align with Peabody’s values when working with a vulnerable client group.</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be held Thursday 4th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=22c96ceec31fbf9a&amp;f=525109607e56ec0d"> Care Support Worker NEW.pdf - Role Profile </a></li></ul>





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Support Worker

<h4>Our Vacancy</h4>Please note we have 2 positions available, these positions are 1 year fixed term contracts.Your typical day could start with a site visit to review progress on a multi-tenure development, followed by a meeting with contractors to resolve a construction issue. Later, you might be reviewing financial appraisals and risk registers, before joining a cross-departmental session to plan the handover of completed homes to residents.As a Senior Development Manager (Delivery), you’ll be the driving force behind the successful delivery of one of Peabody’s most transformative and ambitious development projects. Working on either Plumstead West Thamesmead – which will deliver over 1900 homes forming part of our Thamesmead masterplan; or St Ann’s – a landscape led masterplan delivering almost 1000 homes. You’ll be at the heart of our construction activity, ensuring homes are built to the highest standards of quality, safety, and customer satisfaction. You’ll lead multi-disciplinary teams, manage complex projects, and work closely with internal and external stakeholders to deliver homes that make a difference.You’re a strategic thinker and a hands-on leader. You enjoy solving problems, managing risk, and collaborating across teams. You’ll be based in the office for part of the week, with regular site visits and flexibility to work remotely when appropriate to project needs.Your role covers all aspects of development delivery, from construction oversight and stakeholder engagement to financial management and handover coordination. If you’re passionate about housing, thrive in a fast-paced environment, and want to help shape communities, we want to hear from you.This is a hybrid role with on site working as well as a minimum of 2 days a week in our Westminster Bridge Road office.To be successful in this role, you’re:<ul><li>Committed to delivering first-class customer experience and high-quality homes</li><li>Resilient, with a positive, flexible, and solution-focused approach</li><li>Organised, with the ability to manage multiple complex projects and competing priorities</li><li>Experienced in construction delivery, ideally within the social housing sector and with experience of handover stage on large scale, multi tenure developments. </li></ul>What you’ll bring:<ul><li>A proven track record of delivering large-scale, multi-tenure development schemes</li><li>Strong knowledge of procurement and construction contracts including JCT D&amp;B, Development Agreements, and Joint Ventures</li><li>Excellent project management and commercial skills, including financial appraisal and risk management</li><li>A collaborative mindset and the ability to build trusted relationships with stakeholders</li><li>Proficiency in Microsoft Office and online platforms; experience with Pamwin is desirable</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a> Interviews will be taking place Wednesday 17th SeptemberPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=abfaaa05675f7174&amp;f=90c5e127deb3e7ed"> Senior Development Manager (Delivery) final .docx - Role Profile </a></li></ul>





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Senior Development Manager

<h4>Our Vacancy</h4>We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.Your typical day could start with creating and implementing support plans consistently and correctly for our customers. Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging. As a Care Support Worker, you’ll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.You're kind, compassionate and driven to protect the rights of the people you support. You’ll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you’ll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.Your role covers all aspects of care and support. If you’re a caring &amp; compassionate person, then we want to hear from you.Please note there's a full time and part time opportunity available. Weekly hours: 37.5 hours a week, Monday - Sunday, 24/7 rota.A Full UK driving licence is required for this role. Could it be you?To be a success in this role, you’re:<ul><li>Able to work on a rota basis, working across a 24/7 shift pattern.</li><li>The understanding and ability to respond to people’s unique needs and desires.</li><li>Experience of providing support to vulnerable individuals.</li><li>The ability to maintain records, with high levels of attention to detail.</li></ul>This role will require an enhanced DBS check.What We’re Looking ForTo succeed, you’ll need to demonstrate how you meet the following criteria through examples of your experiences in previous roles:<ul><li>Experience supporting vulnerable young women, particularly those with high support needs.</li><li>Knowledge of trauma-informed care and safeguarding principles.</li><li>Strong interpersonal skills, with the ability to set and maintain professional boundaries.</li><li>Resilience and empathy, balancing compassion with assertiveness to manage complex situations.</li><li>Proficiency in IT and reporting, with the ability to follow detailed procedures.</li><li>Commitment to our values, ensuring your work reflects our ethos:<ul><li>Be kind</li><li>Do the right thing</li><li>Love new ideas</li><li>Celebrate diversity</li><li>Keep our promises</li><li>Pull together</li></ul></li></ul>We’re particularly keen to hear about your hands-on experience and how you’ve demonstrated these qualities in a previous role.What We Offer<ul><li>Comprehensive training to support your professional development.</li><li>25 days’ annual leave, plus bank holidays.</li><li>Flexible benefits scheme, including family-friendly options and discounts.</li><li>Life assurance of 4x your salary.</li><li>Up to 10% pension contribution.</li><li>Two additional volunteering days per year.</li></ul>Ready to apply? Please click 'Apply Now'If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.Interviews will be conducted throughout the campaign<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=fe0747b5c4500887&amp;f=3e6c0448ffc6197c"> Role Profile - Care Support Worker.pdf - Role Profile </a></li></ul>





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