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Job summary

Are you naturally curious, thrive on challenge, and passionate about using intelligence and data to make a real difference?

If so, this is your opportunity to join the Integrated Risk & Intelligence Service (IRIS) within Counter Fraud, Compliance and Debt (CFCD) – a fast-paced, collaborative team working to protect public funds by identifying and tackling fraud, error, and debt across the Department for Work and Pensions (DWP).

We are recruiting Strategic Intelligence Administrative Officers who play a key role in supporting our teamswith uploading data into an Intelligence database used in Serious & Organised Crime (SOC) investigations.

The Strategic Intelligence Team focuses on identifying emerging threats and long-term risks to DWP from individuals and organised crime groups. These threats often intersect with wider criminality, including modern slavery, human trafficking, and identity fraud.

Job description

Your work as a Strategic Intelligence Administrative Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.

The job will include a range of duties including, but not restricted to, the following:

• Upload large volumes of data into IRIS’s Intelligence System ensuring the data is in the correct format, has been cleansed of any errors and any missing data identified and remedied.
• Update live real-time data into IRIS’s Intelligence Systems.
• Liaise with our Serious and Organised Crime (SOC) investigators to clarify any inconsistencies with data prior to assessment and upload into IRIS’s Intelligence System, ensuring all relevant data has been provided throughout the duration of the investigation.
• Maintain IRIS’s Intelligence System data integrity by ensuring all data has been input as per the existing protocols, with review dates set and escalating any issues via the line management chain.
• Support analysts by providing background research on appropriate areas of work, task work, ad-hoc data requests.
• Use of Excel, Word, Outlook and other Intelligence Tools/Departmental Systems to identify threats, trends, and suspicious activity.
• Collaborate with internal teams and external partners to share intelligence and disrupt organised crime targeting DWP systems.
• Take responsibility for your own professional development and improvement of your skills.
• Maintain the team shared email inbox as required.
• Log all relevant referrals received via the email box on the internal Dashboard.
• Must attain and maintain Security Clearance (SC).
• Build and maintain effective working relationships across all grades.

Due to the geographically dispersed nature of this team, there may be occasional travel to visit other DWP locations and overnight stays.

Person specification

Key Criteria:

The successful applicant will need to demonstrate the following experience required :

• Possess the ability to work at pace and to tight deadlines (Lead Criteria).
• Have the ability to set their own work priorities and ensure they are met (2nd Lead Criteria).
• Ability to assimilate complex information and adapt communication methods to present to both internal and external audiences.
• Be able to work independently and collaboratively as part of a team in a Hybrid environment.
• Good IT skills including a working knowledge of MS Word and MS Excel.
• Excellent communication skills, both orally and in report writing
• The ability to speak Welsh is always welcomed. In the event that candidates are tied on scores, the ability to speak Welsh may be used as a tiebreaker. It will not be used as part of the selection criteria for appointment in any other circumstances.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Seeing the Big Picture
• Delivering at Pace
• Developing Self and Others

Benefits

Alongside your salary of £27,866, Department for Work and Pensions contributes £8,072 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

**Please note the closing date for your full application is 23:55 on 4th August 2026**

Stage 1 – Application Form

Please complete the application form with your basic information, which includes your personal details, eligibility to apply and any reasonable adjustments required.

Stage 2 - Curriculum Vitae (CV)

You will be asked to complete a CV with details of your job history, full qualification details, previous skills and experience. You are NOT required to upload your personal CV.

In the previous skills/experience section you should detail your employment and/or education history relevant to this vacancy (we recommend a maximum of 500 words).

The CV will also cover your work history (we recommend you include up to the last 3 roles of employment history, plus any others that you feel are relevant) and your qualifications.

Your CV will not be formally assessed so please put the main evidence of your skills into your behavioural examples. Your CV will be used to add context to your behavioural examples.

Stage 3 – Behavioural Statements and Sift

As part of the application process, you will be asked to complete examples of the Civil Service behaviours below using no more than 250 words for each behaviour. These should contain things you have done in the past and how your skills and experience demonstrate those Civil Service behaviours.

Please read and understand the key criteria thoroughly, as this is what your written evidence will be assessed against. Pay particular attention to the lead criteria and second lead criteria as if you do not demonstrate these on your application, you will not progress to the interview stage.

We will assess you against the following behaviours during the selection process at Administration Officer – Level 1.

• Working Together
• Seeing the big picture
• Delivering at Pace
• Developing self and others

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO - What it was, How you approached the work/situation and what the Outcomes were, what did you achieve? or
• STAR - What was the ituation? What were the Tasks? What Action did you take? What were the Results of your actions?

You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Further details around what this will entail are listed on the application form.

If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in.

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour or lead and second lead behaviours, if so, we will sift on:

• Possess the ability to work at pace and to tight deadlines (Lead Criteria).
• Have the ability to set their own work priorities and ensure they are met (2nd Lead Criteria).

Candidates who pass the initial sift may be progressed to a full sift or progressed straight to an interview.

In the event we don’t receive a high number of applications we may not undertake a sift and progress all candidates to interview. For these reasons, the timeline is subject to change depending on the approach we take.

Disability Confident Scheme

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

**Please note the closing date for your full application is 23:55 on 04/08/2026**

The sift is scheduled to be held from 10/08/2026 to 25/09/2026. These dates may be subject to change. No feedback will be provided at this stage.

Stage 4 - Interview

If you pass the written application sift with the required score you will be invited to a blended interview and will receive an electronic notification to your Civil Service Jobs account.

The interviews will be conducted face to face. Where possible the interviews will take place at some of the locations listed in the Candidate Pack (slide 2), however candidates may be expected to travel to an alternative location as required.

If you require any reasonable adjustments to attend a face-to-face interview, please ensure you state those on your application form when asked to do so.

Interviews are scheduled to take place from 19/10/2026 to 30/10/2026, please note that this date is only indicative at this stage and could be subject to change. Interviews will be scheduled Monday to Friday, between 09:00 to 17:00.

Communications will be electronic and/or by SMS/telephone therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. Telephone calls may show as a withheld number, it is important that you answer so that your interview can be confirmed. If you wish to opt out of SMS messages, please email this address, including the vacancy reference and your candidate ID CFCD.RECRUITMENTINBOX@DWP.GOV.UK. As part of our commitment to improving the candidate experience, you may be contacted during the recruitment process to provide feedback.

Preparing for the Interview

The interview will take approximately 30 minutes and will consist of behaviour and strength-based questions. A blended interview aims to be more of a conversation offering a more inclusive approach. The behaviour and strength-based questioning explores what you, the candidate, can and have done, but also your potential.

Behaviours

You will be assessed against the Civil Service Behaviours listed at Administration Officer – Level 1. An example of a behavioural question would be “Tell me about a time when you have had to deal with a difficult customer.”

Strengths

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.

If you withdraw your application at any stage, it will not be progressed further.

Stage 5 – Offer

Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first.

The successful candidates will be notified of a start date following successful pre-employment and security checks, which is likely to be during January 2027.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual part time working pattern cannot be accommodated in the initial role offered or in the case of serious ill health).
• If we make an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

Visa Sponsorship

Please note that these vacancies are not currently eligible for Visa Sponsorship on the Skilled Worker route, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List. This information is offered as guidance only, and we recommend that candidates seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role.

Candidate Pack

It is important that you take time to read the candidate pack which can be found at the bottom of this job advert. This provides further information about the role and working in DWP.

Location

Please see slide 2 in the candidate pack for list of possible locations. The applicants who are successful after interview will be asked their preferred locations via an offline email process. You will be asked for up to three preferences, please note you do not have to select 3 preferences.

The following locations are restricted to current DWP staff already based in that office only due to estates restrictions at these locations - Birmingham (Arena), Blackpool (Fylde View), Glasgow (Atlantic Quay), Ilford (Wentworth House), Newport (Isle of Wight), Newcastle (Benton Park View).

You should only state a preference for locations where you can travel to and from your home to the office within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. Make sure the location works for you before applying!

Hybrid working​

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Working pattern​

Part-time, part-year, term-time compressed hours and job-sharing working patterns within working hours will be considered but must meet business needs. We will do our best to let people with existing part time contracts retain their contracted hours provided they are in line with current business needs. Please note that successful candidates with agreed alternative working patterns may be required to work full time for specific periods to complete all training and consolidation.

Hours of work ​

The full-time working week in DWP is 37 hours. You may be required to work at any time between the hours of: ​

• 7:45am and 8:00pm on any day between Monday to Friday, and​
• 8:45am to 5:00pm on Saturday.​

Managers will agree working patterns with successful applicants within these business hours and review these as appropriate. You will be given advance notice of your personal schedule.

Learning and Development

DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified – as determined by the business. To support this aim you may be required to undertake a work-based qualification, which may be in the form of an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time, you agree to take this job on the basis that you may be required to undertake a work-based qualification; a candidate’s failure to participate fully in the professional programme, once appointed, may be a breach of their employment contract. Important: If you hold a level 3 qualification (2 A levels or equivalent) then please bring your certificates with you to the interview if you have them.

Government Counter Fraud Profession (GCFP)

The DWP is committed to investing in people and ensuring their teams are a professional workforce. It is a requirement of counter fraud post holders within DWP to attain, and retain, membership of the Government Counter Fraud Profession (GCFP) at Practitioner level. This means if you are successful in applying for this role you will need to undertake an annual self-assessment to evidence your knowledge, skills, and experience within your role to attain and retain practitioner level membership. We provide post holders with a learning routeway to support them in achieving as well as any workplace adjustments they may require. Failure to attain membership of the GCFP at practitioner level may result in DWP seeking an alternative role for you.

In applying you will have indicated that you have read and fully understood the professional requirements for this Counter Fraud Officer role.

Reasonable Adjustments

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Integrity, Plagiarism and Civil Service Principles

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.

Examples of plagiarism can include:

• Presenting the work, ideas and experience of others as your own.
• Copying content or answers from an online or published source that is not your own.

Disclosure and Barring Service and Internal Fraud Database Checks

To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Candidates who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department a criminal record check will be carried out.

Salary

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

Find out more about working for DWP on the DWP Careers Hub

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : CFCD Recruitment Team
• Email : CFCD.RECRUITMENTINBOX@DWP.GOV.UK

Recruitment team

• Email : dwprecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

Attachments

470269 DWP Candidate Pack Opens in new window (pdf, 596kB)