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This is an exciting time to join the Digital, Information and Security Directorate (DIS) within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Be the driving force behind better performance, smarter delivery and continuous improvement across DIS. In this high-impact role, your insight will shape strategic decisions, your influence will be felt across the organisation, and your leadership will deliver lasting change.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Department for Transport Central - Department for Transport Careers

Job description

The Digital Performance and Capability team ensures DIS has the people, resources, governance and insight needed to deliver its strategic objectives. As Head of Strategy, Performance and Improvement, you will lead the Business and Strategy team and play a key role in shaping the future direction of the digital function across DfT.

Working closely with Directors, Deputy Directors and senior stakeholders, you will lead the development and delivery of strategic plans, performance frameworks and governance arrangements that drive organisational success. You will provide a clear view of performance across operational, financial, workforce and supplier activity, using data and insight to support decision-making and continuous improvement.

A key focus of the role will be leading complex transformation programmes, including the implementation of the Digital Target Operating Model, ensuring change is successfully embedded and delivers lasting benefits. You will also oversee financial and commercial performance, helping to ensure value for money and effective governance across the directorate and digital and data function.

Leading a multidisciplinary team, you will build a culture of accountability, collaboration and high performance, developing capability and ensuring DIS is equipped to meet future challenges and opportunities.

Your responsibilities will include, but aren’t limited to:

Ensuring the directorate and digital function at DfTc has the right resources (finance, contracts, people) and the right capabilities (skills, development) with sufficient forwards planning and controls, and a governance framework that enables so that the directorate is able to work effectively.
Setting strategy that is aligned with the Modern Digital Government Blueprint, creating business plans, performance managing and monitoring delivery ensuring risks are managed appropriately, successes are celebrated and early interventions are identified and managed to prevent issues. Ensuring appropriate reporting to
Leading transformation and improvement for the directorate and digital function within DfTc; in particular, leading the implementation of a new Target Operating Model which requires liaison with HR, HROD, TUs, the Director and Deputy Directors, external suppliers and multiple internal stakeholders.
Working across the DfT Group on behalf of the digital function to develop strategies, plans and conduct reviews.
Overseeing management and effectiveness of a £40m budget and a large portfolio of contracts
Engaging and working collaboratively across the DIS leadership team, ensuring coherent execution and consistency of approaches across all functions, and consistent adoption of DfT’s digital strategy.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

Stakeholder management – Confident and credible working with senior colleagues, routinely at Director and Chief Operating Officer level (Director General)
Leadership and management - You will be adept at working collaboratively as part of a senior leadership team to set and deliver strategy, culture and behaviours that foster a culture of high performance and rapid delivery of This will include proven experience of leading teams and developing staff to meet and exceed their potential.
Strategy Management –You will have worked with senior colleagues to shape, define and implement strategy to achieve impactful outcomes.
Performance Management – You will have created and managed performance management frameworks, defined KPIs and other appropriate metrics to support decision making and measurement of performance of services. Produced quality reports to share with colleagues at all levels.
Budget and Contract Management – you will have substantial experience overseeing and ensuring value for money of multi-million pound budgets and contracts
Transformation – you will have successfully led complex and high profile transformation programmes, ensuring that change is embedded and benefits are

You will hold or be willing to work towards: MBA in Business Management or Public Service Management.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Occasional travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

DfTc does not offer Visa Sponsorship for this role.

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Leadership
Making Effective Decisions
Managing a Quality Service
Seeing the Big Picture

Benefits

Alongside your salary of £69,501, Department for Transport contributes £20,134 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

Access to the staff discount portal.

Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

24-hour Employee Assistance Programme providing free confidential help and advice for staff.

Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1250 word count). Please provide evidence of your Experience of the following:

Stakeholder management – Confident and credible working with senior colleagues, routinely at Director and Chief Operating Officer level (Director General)
Leadership and management - You will be adept at working collaboratively as part of a senior leadership team to set and deliver strategy, culture and behaviours that foster a culture of high performance and rapid delivery of outcomes. This will include proven experience of leading teams and developing staff to meet and exceed their potential.
Strategy Management –You will have worked with senior colleagues to shape, define and implement strategy to achieve impactful outcomes.
Performance Management – You will have created and managed performance management frameworks, defined KPIs and other appropriate metrics to support decision making and measurement of performance of services. Produced quality reports to share with colleagues at all levels.
Budget and Contract Management – you will have substantial experience overseeing and ensuring value for money of multi-million pound budgets and contracts
Transformation – you will have successfully led complex and high profile transformation programmes, ensuring that change is embedded and benefits are achieved.

The sift will take place from Wednesday 12th August 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours – Changing and Improving, Leadership, Making Effective Decisions, Managing a Quality Service, Seeing the Big Picture.
Experience

You will also be required to create and deliver a presentation which will be assessed against Leadership. Guidance will be provided if you are invited to interview.

The interviews will take place from Tuesday 25th August 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.

Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements).

If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Joanna Vaughan
Email : joanna.vaughan@dft.gov.uk

Recruitment team

Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website at https://civilservicecommission.independent.gov.uk

Attachments

Role Profile Opens in new window (pdf, 234kB)Candidate Information Pack Opens in new window (pdf, 605kB)

Salary range

£69,501 per year