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Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Corporate Services Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Communications, Finance, People, Portfolio and Project Delivery, Private Office, Security, Estates and Information.

The Facilities Management (FM) Contracts Co-ordinator role is available in the Home Office Property Services (HOPS) team. The post holder will primarily be responsible for the end-to-end management and administration of security clearance processes, providing guidance and support to our Total Facilities Management (TFM) supplier partners, other contractors and staff. In addition, the post holder will provide administrative and advisory support to the Contracts, Technical and Operational FM teams, key stakeholders and supplier partners. This is a key role in the successful delivery of Facilities Management (FM), technical and contract management.

Job description

HOPS are responsible for providing expert property services to the department. The estate comprises of office space, Border Force premises, warehousing, conference and residential buildings, and public access properties.

Our property teams work with a variety of stakeholders within the department, across Government and with external suppliers to deliver a range of projects, change and improvements, estate management and facilities management, to support the department in delivering our strategic ambitions of a smaller, better, greener estate in line with the Government Property Strategy, and operational and political priorities.

The FM Contracts Co-ordinator role is responsible for supporting the FM Contract & Technical Management team in delivery of technical expertise and guidance, leading on security clearance processes and supporting the team in delivery of statutory compliance, operational FM service delivery and asset management. The post holder will support the alignment to government functional standards and enable FM service delivery activities to support the running of the Home Office estate, delivering a compliant, quality service and value for money.

Key Responsibilities

• Manage the security clearance processes and applications for supplier partners and stakeholders, providing guidance and advice, and monitoring and tracking the progress of applications through to conclusion.
• Lead in the collation, checking and sharing of relevant security processes and site stakeholder requirements across complex buildings such as airports and ports, being a central point of contact to deal promptly with queries as they arise.
• Produce required reports and ad-hoc reports utilising datasets and data obtained from the Computer Aided Facilities Management (CAFM) system and Suppliers.
• Accurately analyse data to provide insight and understanding. Ensure data accuracy and integrity, investigating anomalies thoroughly and making necessary corrections.
• Assist with the design and management of key Contract processes, particularly in the field of security clearance, asset management, FM and building data capture.
• Ensure timely performance reporting, monitoring, and assurance, and that all information reporting cycles are met.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis.

Travel

This role will require travel to Home Office sites (UK wide) which would be at least monthly and could require some overnight stays.

Person specification

Essential criteria

• Knowledge of security clearance or similar processes
• Experienced in process development, and data management.
• Experience in sharing best practice, working with multiple stakeholders and suppliers.
• Able to lead and be an independent central point of contact for security clearance and general queries, by advising and signposting.
• Hold, be working towards or willing to work towards relevant accreditation aligned to the GPP career framework.
• Ability to understand and interpret complex datasets, security clearance processes and key performance indicators.
• Have skills and experience in Microsoft Office, with proficiency in Excel.
• Ability to prioritise workload in a fast-paced environment, maintain accuracy and attention to detail and meet quality standards.

Desirable Criteria

• Knowledge of facilities management, building and asset management and implementing digital innovation.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• GPP: Analytical Decision Making

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• See more of our benefits on our careers website.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 10th August 2026

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 750 words).

Your CV should consist of your career history and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV and Personal Statement), you are encouraged to visit Civil Service Careers website.

2. Sift – 12th August 2026

The sift will be held on the Personal Statement and CV.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining element submitted (CV).Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted element scored and will only receive a sift score for that assessed at the initial sift.

3. Interview – from 7th September 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert), Experience and Technical Skills based questions. All Behaviours listed in the selection process will be scored at the interview.

The interview will take place on Teams.

For guidance on the Technical skills aligned to the Government Property Profession Career Framework, Technical Specialisms & Assurance, at working level, please refer to the Government Property Profession 2022-03-30 GPP Career Framework v13

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location Preferences

You can select up to threelocations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Breaking Tied Scores

The behaviours, technical skill and experience have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamCorporateEnablers@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

2025-11-17 Pre-employment Checking - Document Requirements (V17) (16) Opens in new window (pdf, 231kB)candidate_information_v18_July_2026 Opens in new window (pdf, 8MB)