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Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionKickstart Your Career in Youth Work – Learn, Grow, and Empower Young Lives.&nbsp;&nbsp; Are you passionate about supporting young people and making a positive impact in your community? Our Assistant Youth Support Worker Apprenticeship offers the perfect opportunity to earn while you learn, gain hands-on experience, and develop the skills needed for a rewarding career in youth services.What’s the role?As an Assistant Youth Support Worker, you’ll help deliver engaging programmes that empower young people, promote participation, and widen their horizons. You’ll assist in creating safe, inclusive spaces, provide guidance and support, and encourage respect and tolerance. Working as part of a dynamic team, you’ll contribute to planning and delivering activities that inspire creativity and social responsibility. This is a hands-on role where you’ll learn, grow, and make a real difference in your community.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe’re looking for someone enthusiastic about working with young people and committed to making a positive impact. You’ll need good communication skills, the ability to build relationships, and a willingness to learn and develop through training. Energy, creativity, and a flexible approach are essential, along with an understanding of equality and safeguarding. If you’re passionate about empowering young people and ready to grow, this role is for you.LocationThe job is primarily based across youth centres, adventure playgrounds and other community settings.Special conditions<ul> <li>Weekend working is required for this job</li> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact <a href="mailto:Anthony.Powell@lewisham.gov.uk" target="_blank">Anthony.Powell@lewisham.gov.uk</a>Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AssistantYouthSupportWorkerJDPS07012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£30, 225 - £30,654 per annum (Scale 2)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;&nbsp;





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London Borough of Lewisham

Assistant Youth Support Worker

Job DescriptionDiscover your next opportunity at Lewisham – where what you do continues to make a difference to our vibrant and culturally diverse communities!We’re proud of our rich history of welcoming people from all over the world and of being recognised as the UK’s first Borough of Sanctuary for championing the rights of refugees and migrants.Looking to shape the future of IT architecture and cyber security in Lewisham?Are you passionate about leading strategic IT transformation and safeguarding digital services for a diverse community? The IT &amp; Digital Services team at the London Borough of Lewisham is seeking a visionary Head of IT Architecture &amp; Security to drive our enterprise architecture, IT Transformation and cyber security. You’ll work at the heart of a collaborative, forward-thinking team, delivering robust, innovative solutions for residents, staff, and businesses.Here’s what sets us apart:<ul> <li>Strategic Leadership: You’ll provide direction for the council’s approach to enterprise architecture and cyber security, leading and working closely with senior leaders and our Shared Technology Service (STS) partner.</li> <li>Cross-functional Collaboration: We break down silos, fostering communication and innovation across council departments and external partners.</li> <li>Agile Transformation: We continuously improve our services, adopting new technologies and supporting organisational change.</li> <li>User-Focused Outlook: Our work supports critical council applications and infrastructure, always prioritising the needs of our diverse users.</li> <li>Business Continuity: You’ll ensure robust plans are in place to keep services running securely and efficiently, even in emergencies.</li></ul>What’s the role?We are seeking an experienced Head of IT Architecture &amp; Security to lead the council’s enterprise architecture, IT services and cyber security strategy. You’ll manage a team of IT professionals, oversee strategic partnerships, and advise senior stakeholders—including the Mayor and Chief Executive—on all aspects of IT and cyber security. You’ll be responsible for delivering impactful IT services, maximising value from our technology partnerships, and ensuring the council’s digital infrastructure is secure, resilient, and fit for the future.Key Responsibilities:<ul> <li>Provide strategic leadership for cyber security, enterprise architecture, and IT services.</li> <li>Develop and deliver the council’s cyber security strategies and IT use policies.</li> <li>Lead and manage the IT Architecture &amp; Security team, motivating staff and driving performance.</li> <li>Oversee the governance and performance of the Shared Technology Service partnership.</li> <li>Ensure compliance with legislation, software copyright laws, and best practice.</li> <li>Manage business continuity planning and disaster recovery processes.</li> <li>Negotiate, manage, and monitor service level agreements and contracts for ICT.</li> <li>Advise senior leaders and elected members on IT strategy and innovation.</li> <li>Support organisational transformation and deliver value for money.</li> <li>Represent the service at board-level meetings and manage relationships with internal and external partners.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking for<ul> <li>Proven ability to lead and motivate teams, manage performance, and deliver strategic outcomes.</li> <li>Experience of managing complex IT services &amp; change, partnerships, and budgets.</li> <li>Strong project management and financial management skills.</li> <li>Ability to advise senior stakeholders and communicate effectively at all levels.</li> <li>Up-to-date knowledge of IT and cyber security, with substantial experience in a senior IT leadership role within a local authority or public sector environment.</li> <li>Commitment to equality, diversity, and resident-focused service delivery</li> <li>Willingness to work flexibly, including occasional evenings and outside normal office hours.</li></ul>LocationThe job is primarily based in Laurence House, Catford, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.Closing Date:&nbsp;25th January 2026Interviews: 3rd, 4th and 12th February 2026For an informal discussion about this job, please contact: Wendy Carr, Director of IT and Digital Services: <a href="mailto:Wendy.Carr@lewisham.gov.uk" target="_blank">Wendy.Carr@lewisham.gov.uk</a>Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/HeadofITArchitectureSecurity07012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£79,629 - £86,121 per annum (SMG3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@ewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;&nbsp;&nbsp;





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Head of IT Architecture & Security

Social Worker – ICART Do you have a passion for making a meaningful impact in the lives of children?Are you looking for somewhere that allows you to truly shape the life chances of children and young people?Join a team where we’re always looking ahead — a place that’s deeply committed to continuous learning, growth, and career progression.Our Story:Halton is a vibrant local authority area encompassing Widnes and Runcorn, with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:The ICART team is the first point of contact for the public and professionals who have concerns about a child. ICART is a multi-agency team made up of social workers, early help family workers, education, health and police. ICART triages information gathered to determine next steps, this will include identifying immediate risk and ensuring consent has been gained from the parents / carers when professionals refer or dispense with if necessary when a safeguarding matter arises.Hours: 37Your Contributions:As an ICART Social Worker you will undertake screening checks with parents / carers / child / young person, police, health, education and other partner agencies to enable the manager to make a decision about next steps.This role is based in our office in Widnes with some travel across the Borough.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme</li></ul>We have a strong vision for social work practice in Halton and we are currently embedding a relationship based practice model that has systemic practice at its core. We’re on a journey for excellence and we’ve made it our mission to ensure that children and young people get the best service from us, so they are able to thrive and achieve.We are committed to supporting our Social Workers and Managers to achieve their aspirations too. Working with us, you will have real opportunities to progress your career through training and development as an advanced practitioner, or future leader.We have a stable and experienced Senior Leadership Team, who lead from the front. The Head of Service, Service Manager and Team Manager are well established staff members in Halton, who are supportive and nurturing.You will receive bespoke support from the Social Work Academy who are integral in supporting this team in our improvement journey, providing advice, guidance and support to colleagues in this service area.The Market Supplement applicable to the advertised role is as follows: For salaries of HBC 7 and HBC8 - £2,710 per annumMarket Supplement's may be subject to early removal should there be rational to do so.Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Catherine Cosgrove on 0151 5117490.Interview dates are TBC.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Social Worker - ICART 

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:We are seeking to recruit a Registered Manager for Oakmeadow Community Support Centre. In this role, you will lead and support the service team to deliver high-quality care and support. You will be one of six Registered Managers within the division and will work as part of a supportive and collaborative management team.Hours: 37 per week Monday – Friday. (you will also be part of an out of hours managers rota for which an additional payment is made (approx. 1 week in 6).Your Contributions:Oakmeadow provides support to adults who require a period of rehabilitation to enable them to return home. The service also supports individuals on a short-term, transitional basis.As the Registered Manager, you will be registered with the Care Quality Commission (CQC) and will be responsible for ensuring the service is safe, effective, and fully compliant with all regulatory requirements.You will have overall responsibility for managing the staff team, including recruitment, supervision, support, development, and performance management. You will provide strong leadership, fostering a positive culture and high standards of care.You will develop effective partnerships with people who use the service and their families or loved ones, ensuring their views and experiences influence how the service operates. You will have robust processes in place to ensure the service is truly person-centred and responsive to individual needs.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions• 3 x Salary Life Cover via Local Government Pension Scheme• Investment in your personal development• Free Car Parking at HBC sites • Flexible working arrangements • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Karen Graham, Head of service on 0151 511 7439 or by email: <a href="mailto:karen.graham@halton.gov.uk" target="_blank">karen.graham@halton.gov.uk</a>Interviews will take place in February TBC.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Registered Manager - Oakmeadow

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:We currently have an opportunity for an Assistant Facility Manager to join our team at Halton Leisure Centre. This role will support the Facility Manager to ensure a safe and friendly service is provided to all customers. This includes staff supervision, health and safety, customer care and security. More specific responsibilities include:<ul><li>Ensure pool user safety through vigilant supervision, administering first aid, pool rescues, and resuscitation as needed.</li><li>Follow Health and Safety procedures, conduct pool water and equipment safety tests, and perform cleaning duties.</li><li>Oversee user activities to prevent injury, misuse, or damage, and maintain a professional, friendly customer approach.</li><li>Set up and dismantle equipment for activities, ensuring facilities and equipment are cleaned, maintained, and reported for repairs.</li><li>Support the Facility Manager with operations, including stock receipt, plant maintenance, staff monitoring, and emergency plan activation.</li></ul>Hours:Hours of work will consist of any 5 of 7 days to meet the business needs. The rolling 3 weekly rota will include the shift patterns below:Morning: 05:45am – 14:15pm Afternoon: 14:00pm – 22:15pm Saturday/Sunday: 07:30am – 16:45pm Your Contributions:For this role, it is essential that you have the following qualification - National Pool Lifeguard Qualification. It is desirable that you also hold a Pool Plant Operators Certificate.In addition you will have:<ul><li>Worked as a lifeguard in a public leisure facility.</li><li>Comprehensive knowledge of Health and Safety policies, including Risk Assessments, NOPs, EAPs, COSHH, Pool Plant, and operational procedures.</li><li>Demonstrated understanding of excellent customer care practices.</li><li>Familiar with leisure centre rules, regulations, and bylaws.</li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li> Investment in your personal development</li><li>Free Car Parking at HBC sites</li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul> At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Chris Jones – <a href="mailto:chris.jones@halton.gov.uk" target="_blank">chris.jones@halton.gov.uk</a>Interviews will take place on W/C 9th February 2026. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Assistant Facility Manager

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for ApplicantsWe're excited to welcome new talent to our team! Successful candidates will begin their journey with us on either Monday 2nd February or Monday 23rd February depending on your availability Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your roleYou will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website.More about youWe're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for… <ul><li>First class customer service skills, where providing a great service just comes naturally to you! </li></ul><ul><li>Excellent communication skills both written and verbal </li></ul><ul><li>Able to carry out instructions quickly and accurately and the confidence to ask if unsure </li></ul><ul><li>Good organisational skills with the ability to work to deadlines </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>27 days holiday plus Bank Holidays </li></ul><ul><li>Free onsite parking </li></ul><ul><li>Potential to earn Bonus </li></ul><ul><li>Fantastic reward and recognition scheme that recognises exceptional customer service </li></ul><ul><li>Career Development and extensive opportunities to progress </li></ul><ul><li>Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support </li></ul><ul><li>Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives </li><li>A comprehensive induction / training period – so you know you will be confident when speaking with customers </li></ul>





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Places for People

Customer Service Advisor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. More about the teamWe are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (up to 3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about youCredit Control experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience, </li><li>Excellent telephone manner,</li><li>Good IT skills, </li><li>Stakeholder engagement skills, </li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Credit Control Administrator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. Once you have successfully completed your probation (6 months) we can offer hybrid working (3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about youProperty management experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience,</li><li>Good IT skills,</li><li>Stakeholder engagement skills,</li><li>Time management, </li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Maintenance Controller

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the teamWe are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. More about your role The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.The successful candidate will have:<ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul>The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:<ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Operations Manager

We have an exciting opportunity for an Occupational Therapist to join us in the Medway Council Children and Young People with Disabilities team (CYPD). CYPD Occupational Therapist’s work with children and young people 0 – 18 years old and their families throughout the challenges of living with disability, offering guidance, advice on equipment and home adaptation, helping them to build skills, resilience and networks to support their journey to adulthood.The team are close, enthusiastic and support each other in daily work. We will offer you an in-depth, structured induction, regular high-quality supervision, on-going support and career development through annual appraisals.CPD and professional development is important to us and will offer you opportunities for group learning, peer support and regular team meetings, also internal and external training. We understand the need for a good work/life balance and flexibility. If you are committed to providing a safe child-focused service working in partnership with multiple agencies and stakeholders, then we would welcome your application.<h4>About you</h4>You will be a qualified Occupational Therapist (MSc OT /BSc OT / Dip COT) with current HCPC registration.The CYPD OT’s role requires an experienced practitioner who can work independently with good time management skills, resilience and comprehensive knowledge of the legislative frameworks. We work closely with many internal and external agencies such as Housing/housing providers, the Disabled Adaptation Service and NHS and community services and so excellent communication skills are required. Working to support children and their families alongside Social Workers and Family Workers, you will elicit the voice of the child, promoting their active participation indecision-making. You will need to be competent in complex moving and handling assessment and equipment recommendations. <h4>Skills and experience required</h4><ul><li>Qualified Occupational Therapist HCPC registered.</li><li>Competent in moving and handling assessment and equipment recommendation.</li><li>Experience in the assessment and provision of equipment and home adaptation for children diagnosed with a physical disability and/or neurodivergence.</li><li>Experience of Disabled Facilities Grants and writing recommendations for major home adaptations.</li><li>Clear understanding of current legislation regarding safeguarding of children.</li><li>Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection.</li><li>IT literate.</li><li>Good communication, empathy, numeracy, and administrative skills.</li><li>Hold a current full UK driving licence, and have access to your own vehicle for work.</li></ul><h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>Important information</h4>If you would like an open and informal discussion regarding this role then please contact: Alison Golding, Interim Team Manager via <a href="mailto:alison.golding@medway.gov.uk" target="_blank">alison.golding@medway.gov.uk</a>.Please include in your personal statement the reasons for your application, how your skills and experience align with the essential and desirable criteria outlined in the Job Description, and what unique qualities and contributions you can bring to this role and our team.Applications close on 9th December 2025, and all interviews will be held in person. The date and time for the interview will be conveyed to shortlisted candidates at a later date.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view online.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Occupational Therapist

Title: Plumber Multi Trade Contract Type: 2x Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Hackney, Islington, Kensington and Chelsea and Barnet and Enfield. Reporting Office: London, Stratford Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 21st January at 11pmInterviews will be held at our office in Stratford on Wednesday 28th JanuaryPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQzz8mxipubq7hqIrDPhMVuJN4DSpc568gjATlq06dHJkXq3N0S4/QRar1iUb+9lK0" target="_blank">Plumber Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Repairs Team at L&amp;Q:Our North London team repairs team are looking for a Multi trader Plumber to join the team on a permanent basis. The role will cover Hackney, Islington, Kensington, Chelsea, Barnet, Enfield and part of central London.It is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing they will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs.We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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London and Quadrant Housing Trust

Plumber North - 7399

Title: Employee Relations AdvisorsContract Type: Permanent and FT, Full Time – 35 HoursSalary: £40,649 per annum (London weighted salary) or £36,073 per annum(Regional salary), dependant on experienceGrade: 8Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 21st January 2026 – 23:00Interview Dates: Please note the interview process may consist of multiple stages, which may also include an in person interview.Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQBpXGzHkqe94xeqTQ38ME3dVnNbQZ3sA1QZxNvjjBBBB+E87rqb5c+cF+pxdD0yfp" target="_blank">Employee Relations Advisor.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join the Employee Relations Team at L&amp;Q!<ul><li>Are you an experienced Employee Relations Advisor keen to work for a fast-paced people-centred organisation?</li><li>Do you have a proven track record of managing a complex range of Employee Relations casework?</li></ul>Then this could be the role for you!We are currently looking for full-time experienced Employee Relations Advisors to join our passionate Employee Relations team at L&amp;Q. Reporting into an Employee Relations Team Manager you will support delivery of the HR service. You will work alongside people managers across your designated business area.This is a fast-paced, employee relations focussed advisor role which advises, supports and coaches people managers across our business unit.Sitting within a team of Employee Relations Advisors you will work on a variety of cases, both high volume and varying in complexity, ensuring the best possible outcome for everyone. You will case manage your own caseload and be responsible for updating the team and wider business on case performance and progress on a regular basis.What You’ll Bring:<ul><li>Ideally, you will have strong understanding of employment law, be CIPD-qualified, and or have demonstrable experience in working as an ER Advisor managing a high-volume complex range of Employee Relations casework in a multi-site, diverse organisation.</li><li>You will have experience in supporting the team to ensure that people's capabilities continue to develop in order to deliver strategic goals and objectives across the business. </li><li>The ER Advisor role will suit someone who is a good communicator, agile in approach, able to translate business issues into proactive solutions whilst guiding, supporting and educating managers through formal business processes.</li><li>You will need to be methodical, organised and have a strong ability to prioritise.</li><li>You will have a proactive and collaborative approach with drive and enthusiasm to champion the service and the way it's delivered to our stakeholders</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Employee Relations Advisor - Multiple - 7403

Title: Carpenter Multi TradeContract Type: Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Hackney, Islington, Kensington and Chelsea and Barnet and Enfield. Plus parts of central LondonReporting Office: London, Stratford Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 21st January at 11pmInterviews will be held at our office in Stratford on Wednesday 28th JanuaryPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVbosBRgHjuwfydhvjWYm3RxWgwfQLmNoWM4XSgWLWVq5ORjp2TA52yPUrtGoFmkE" target="_blank">Carpenter Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Repairs Team at L&amp;Q:Our North London team repairs team are looking for a Multi trader Carpenter to join the team on a permanent basis. The role will cover Hackney, Islington, Kensington and Chelsea and Barnet and Enfield.It is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Carpenter North - 7398

Neighbourhood ManagerDunstable or Essex (Pitsea)Are you a people person who loves getting things done and making a real difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation across our operational patch, which includes Waltham Cross, Waltham Abbey, Cheshunt, Bishops Stortford, Thurrock, and Purfleet. You’ll work closely with residents in these neighbourhoods, supporting them with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.This is a field-based operational role where you’ll be meeting residents in the areas above, with flexibility to manage your own diary. The successful applicant must be able to work every Tuesday in Dunstable or every Wednesday in Essex (Pitsea) and attend team meetings at either office once or twice per month.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management (if not already held).</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment process:We’re committed to a fair, inclusive, and transparent recruitment process.First stage interviews will be held on MS Teams on the 28 January (or 30 January).Second stage interviews will be held in person at our Pitsea Office (Essex) on the 4 February. Please read before you apply:<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> 





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Peabody

Neighbourhood Manager 

We’re looking for a compassionate and committed Mental Health Support Worker to join our Luton Outreach Service. In this role, you’ll provide high-quality support to individuals with a history of mental illness, helping them to live independently and achieve their personal goals. You’ll work collaboratively with residents and partner agencies to promote recovery, wellbeing, and inclusion, while ensuring compliance with Peabody’s policies and best practice standards. This is a rewarding role where you’ll make a real difference to people’s lives every day.What you’ll doAs a Mental Health Support Worker, you’ll carry out needs and risk assessments, develop support plans, and provide tailored assistance to residents. You’ll help customers maximise their income, sustain their housing, and access training, education, and health services. You’ll maintain accurate records, liaise with colleagues and external agencies on safeguarding and welfare concerns, and actively promote the service within the community. You’ll also encourage self-management of health and wellbeing, participate in team meetings and training, and ensure all activities comply with health and safety and equality standards. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota. What you’ll need<ul><li>Experience supporting vulnerable adults, ideally within a mental health setting.</li><li>Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.</li><li>Access to a vehicle and a full, valid, UK Driving License. </li><li>Good IT literacy, including confidence using Microsoft Office and data entry systems.</li><li>Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.</li><li>A flexible, empathetic approach and resilience to manage a busy and challenging role.</li></ul> Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 29th January We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Mental Health Support Worker 

Join Peabody’s Islington Mental Health Services and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive. What You’ll DoWork collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.What You’ll Bring<ul><li>A genuine passion for delivering excellent customer service.</li><li>Kindness, empathy, and an appreciation for diversity.</li><li>Experience in support planning and risk assessment.</li><li>Understanding of mental health best practices and safeguarding.</li><li>Confidence working with people who have a Dual Diagnosis – those who have a mental health condition and a substance use disorder at the same time. </li><li>Knowledge and experience of the Recovery Model and Trauma-Informed Care.</li></ul>This role will require an enhanced DBS check. Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>25 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be taking place in person Tuesday 3rd February 2026. If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Support Worker

About the role At Peabody, our purpose is to improve the quality of life for our residents. As a Project Coordinator within the Peabody Community Foundation (PCF), you’ll play a key role in supporting the delivery of grant streams, funded programmes and high-profile community initiatives that make a real difference to our communities. This is a 12 month fixed term contract coordinating role at the heart of PCF’s work. You’ll support the management of internal grant programmes and funded projects from concept to completion, ensuring activity is well planned, delivered on time, and achieves its intended outcomes. Working closely with colleagues and partners across Peabody, you’ll help ensure programmes are safe, high quality and deliver maximum impact. What you’ll do<ul><li>Coordinate and support the delivery of PCF’s key grant streams and funded projects, ensuring clear plans, budgets, monitoring and reporting are in place.</li><li>Support high-profile and seasonal initiatives such as the Food and Toy Appeal and partnership projects, working with colleagues to keep delivery on track.</li><li>Administer internal grant processes, maintaining accurate records of applications, decisions, payments and outcomes.</li><li>Act as a central point of coordination between PCF, funded partners and internal teams.</li><li>Track progress, identify risks and issues early, and support timely resolution.</li><li>Produce clear reports and presentations for a range of audiences, including internal updates and external briefings.</li><li>Maintain a central record of active and completed grant-funded activity, supporting learning and continuous improvement.</li><li>Build strong collaborative relationships with colleagues, partners and stakeholders across the organisation.</li><li>Champion Peabody’s values and support the delivery of high-quality, innovative programmes for our communities.</li></ul> What you’ll bring<ul><li>Experience coordinating projects involving multiple stakeholders.</li><li>Excellent communication skills, including written, verbal, presentation and IT skills.</li><li>Strong organisational skills with great attention to detail and the ability to manage a varied workload.</li><li>Experience producing reports and presentations that clearly communicate key messages.</li><li>Ability to analyse data and information from multiple sources and draw conclusions or make recommendations.</li><li>A collaborative and supportive approach, with the confidence to know when to support and when to push back and hold the line.</li><li>Calm, methodical and delivery-focused, particularly when working under pressure.</li><li>Demonstrable experience in grant management</li><li>Proven experience managing budgets</li><li>Commitment to equality, diversity and inclusion, and to continuous learning and development.</li></ul> Why join us? At Peabody, we are guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive, inclusive team that is passionate about delivering meaningful impact in our communities. What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul> Please read before applying We reserve the right to close the advert early if we receive a high volume of suitable applications. Interviews will be held in person on Monday 2nd February and Tuesday 3rd February at (Westminster Bridge Road) To apply for the Project Coordinator role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit for the role. If you have any questions, please contact <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> Please note: Peabody does not offer sponsorship. 





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Project Coordinator (PCF)

Outreach Team Manager - Ready to make a real difference? At Peabody, we’re passionate about helping people live well and independently. As an Outreach Team Manager, you’ll lead a dedicated team supporting vulnerable tenants and individuals in our communities. Your role is all about empowering people, building confidence and ensuring they have the tools and support to thrive. Your leadership will help transform lives every day supporting people to stay independent and connected in their communities. About the role…The aim of the team is to provide outreach support to customers with long term support needs, helping them continue living independently in the community and reducing the need for social care interventions. You’ll shape service delivery, build excellent partnerships, and champion continuous improvement so that our customers receive the right help, at the right time. What you’ll do<ul><li>Lead, motivate, and develop a team of Outreach staff to deliver high-quality, person centred support.</li><li>Build strong, productive relationships with external agencies and partners to maximise resources and opportunities for customers.</li><li>Oversee case management—including timely assessments, risk management, and allocation of support.</li><li>Drive continuous improvement by reviewing processes, policies, and working practices.</li><li>Take a hands-on approach with complex cases and coach the team in good practice.</li><li>Promote customer involvement and positively represent Peabody at forums and stakeholder meetings.</li><li>Ensure accurate reporting, data quality, and effective use of systems to support service evaluation.</li></ul> What you’ll need<ul><li>Previous experience managing and motivating a team.</li><li>Strong organisational skills with the ability to prioritise a varied workload.</li><li>Excellent communication skills (verbal and written) </li><li>Knowledge of outreach support principles and the issues affecting vulnerable people.</li><li>Confidence in handling challenging situations and applying risk assessment and de-escalation techniques.</li><li>IT literacy and experience with record-keeping systems.</li><li>The ability to build trust and collaborate with others. </li><li>A full driving licence and access to your own vehicle is essential. </li></ul> Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer<ul><li>30 days’ annual holiday, plus bank holidays.</li><li>Two additional paid volunteering days each year.</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal.</li><li>4 x salary life assurance.</li><li>Up to 10% pension contribution.</li><li>Opportunities for professional development and growth.</li></ul> Please read before applyingThis role requires a Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service. If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. If you have any questions about this role, please email Talent Specialist, Charlene Moore at <a href="mailto:charlene.moore@peabody.org.uk" target="_blank">charlene.moore@peabody.org.uk</a> Interviews will take place week commencing 2nd February 2026 PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.





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Outreach Team Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your teamThis is a fantastic opportunity to join an amazing place to work. You will play a key part is setting up a completely new team to visit projects National to ensure they are being delivered safely and meeting the required standard.This position is ideal for a technical specialist with a solid construction or design background, capable of demonstrating expertise in the field.More about your roleYou will support the Head of Safety Quality Assurance in developing procedures to ensure compliance with CDM regulations, project delivery management, subcontractor oversight, and site management practices, while considering customer and third-party needs. Additionally, you will gather feedback from site inspections on quality, service, and non-conformance, compiling monthly reports for the Head of Safety Quality Assurance. You'll conduct internal audits on compliance, attend pre-commencement and progress meetings, and ensure all CDM and health &amp; safety information is up to date and properly recorded.This is a region based role, you will be covering the South (Milton Keynes, London, South West and South East).For more information please download our job profile available on our website.Essential criteria <ul><li>You should have proven experience and expertise in building construction, design, maintenance, repair, and refurbishment, particularly within public sector housing or other public buildings, from inception to completion.</li><li>In-depth knowledge of the CDM Regulations 2015, relevant health and safety legislation, building laws, construction practices, and the Building Regulations.</li><li>Strong communication skills with the ability to build positive, proactive relationships with clients and key stakeholders.</li></ul>More about youIf you are well-versed in construction practices or a building trade then this role could be for you! To be successful you should have demonstrable experience in building construction, design, maintenance, repair, and refurbishment, particularly in public sector housing or other public buildings, from inception to completion. You must be able to manage and lead multiple projects simultaneously, with excellent communication skills to build positive relationships with clients and stakeholders. You'll need to engage, inform, and influence various audiences, both verbally and in writing.You should be comfortable working with multi-disciplinary teams, including consultants and contractors. A strong understanding of CDM Regulations 2015, health and safety legislation, building construction, and Building Regulations is essential, along with experience in the Principal Designer role. Preferred skills include IT proficiency and a solid understanding of health and safety and Building Regulations.Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Senior Safe Quality Assurance Lead (South)

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More About the Role:We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching &amp; more.More About You: <ul><li>You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way.</li><li>You will be able to multi-task and manage daily operational tasks with strong execution and confidence.</li><li>Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.</li><li>You will have the ability to use sales tools and techniques documented by Places Leisure membership management.</li><li>Sales focused and target driven individual.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Reception and Customer Service (Placemaker)

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role you will be managing the contractors who carry out repairs and maintenance for our customers. Essentially, you'll be the link between the business and contractors, ensuring everything runs smoothly, safely, and within budget. You'll make sure they deliver quality work on time and at the right cost. Key things you'll do: <ul><li>Oversee contractor performance and ensure compliance with contracts. </li></ul><ul><li>Check and validate costs, manage budgets, and handle final accounts. </li></ul><ul><li>Use data and reports to monitor trends and make improvements. </li></ul><ul><li>Work closely with contractors and internal teams to solve problems and keep projects on track. </li></ul>Essential Criteria <ul><li>Strong knowledge of SOR (Schedule of Rates) and NHF frameworks. </li></ul><ul><li>Experience in responsive repairs, voids, and planned maintenance. </li></ul><ul><li>Skilled in cost validation, valuation, and final accounts. </li></ul><ul><li>Experience with financial reporting and BI dashboards. </li></ul><ul><li>Ability to interpret contractor data (costs, performance, trends). </li></ul>More About youYou're a confident and organised professional who thrives on keeping things running smoothly. You have experience managing contractors and understand how to balance quality, safety, time, and cost. You're commercially aware, with a sharp eye for detail and a proactive approach to problem-solving. You're comfortable working with data and reports to spot trends and make improvements, and you can manage budgets and validate costs with ease. Building strong relationships comes naturally to you, whether it's with contractors or internal teams and you know how to communicate clearly to keep projects on track. If you enjoy taking ownership, solving challenges, and making sure everything is delivered to a high standard, this role is for you. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Quantity Surveyor/Contract Manager

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&amp;T (Landlord &amp; Tenant) and Developers.This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.Where will you be located?Working sited based, you'll be conveniently located to visit your developments across the South East of England, and attend our Head Office in Hoddesdon (EN11 0DR) once per monthWhat are some of the tasks you will be doing?Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....<ul><li>Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.</li><li>Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.</li><li>Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.</li><li>Be aware of the Compliance, Health &amp; Safety and M &amp; E requirements of Residential Management and that your sites are fully compliant.</li><li>Ensure a fully documented audit trail for site visits; meetings (formal and informal)</li><li>Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.</li><li>Ensure all consultation procedures are followed.</li><li>Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.</li></ul>What are we looking for?<ul><li>Block/Estate Property Management experience in a previous Property Manager role</li><li>The ability to understand leases, service charge budgeting and associated legislation.</li><li>Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites</li><li>The ability to build and maintain key relationships both internally and externally.</li><li>Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.</li><li>Excellent organisational skills</li><li>Confident, with a customer centric mindset</li><li>A full UK driving licence and car</li></ul>What does RMG have offer you?You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:<ul><li>27 days holiday plus all Bank Holidays</li><li>Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services</li><li>Sponsorship for study and professional qualifications (up to 4 study days)</li><li>Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)</li><li>As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!</li></ul>About UsJoin the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.





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Property Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry. More about the roleAs an Internal Quality Assurer (IQA), you will play a critical role in maintaining the highest standards of assessment and compliance across our Housing qualifications and apprenticeship programmes. Your expertise will ensure that learners receive exceptional support and that all delivery meets regulatory and awarding body requirements.In this role, you'll oversee quality assurance processes for Housing Diplomas (up to Level 5) and Housing Apprenticeships (up to Level 4), working closely with assessors and trainers to uphold best practice. You'll bring a strong understanding of social housing legislation—including the Social Housing Regulation Act 2023, Awaab's Law, and Fit for Habitation—ensuring our programmes reflect current industry standards and legal obligations.Applicants will be within a commutable distance to one of our offices in Debry, Preston or Leeds with the expectation to attend the office frequently. When not on site, you will work from home or will be observing one of our tutors at the relevant site in the UK. Therefore, there will be some travel involvedMore about youEssential criteria:<ul><li>Experience in a similar Internal Quality Assurance role within vocational education, ideally involving Housing qualifications (Diplomas up to Level 5) and Housing Apprenticeship programmes (Level 3 and 4). </li><li>Relevant and up to date understanding of social housing legislation, including the Social Housing Regulation Act 2023, Awaab's Law, Fit for Habitation and its implications for housing and tenant rights. </li><li>Knowledge of Ofsted's Education Inspection Framework (EIF) and DfE funding rules for apprenticeships, including off-the-job training requirements, programme eligibility, and compliance expectations. </li><li>A Level 3 Award in Education and Training (AET) or equivalent, a relevant Assessor qualification (CAVA, TAQA, A1)and a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (or equivalent IQA qualification</li></ul>Desirable criteria:<ul><li>Experience delivering or supporting Housing qualifications as a tutor, coach, or assessor, providing insight into curriculum design and learner engagement.</li><li>Membership of a relevant professional body, such as the Chartered Institute of Housing (CIH), demonstrating commitment to professional standards and sector development. </li><li>Experience supporting Ofsted inspections or external audits, contributing to evidence gathering, documentation, and continuous improvement planning. </li><li>Strong working knowledge of safeguarding practices in an educational setting</li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li></ul>Extra perks including huge discounts and offers from shops, cinemas and much more





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Internal Quality Assurer (Housing qualifications)

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role, you will build and maintain strong relationships with external stakeholders, ensuring alignment with our People and Customer Promises while providing reporting and analysis to help reduce internal spend. You will develop and monitor performance metrics and KPIs, conduct regular reviews and audits to ensure contractual compliance, and support Heads of Service and the Director of Field Operations with relevant data and best practices. You will collaborate with Procurement to provide operational insight during tendering, negotiations, and supplier onboarding, while proactively identifying and mitigating financial, operational, and reputational risks. You will promote sustainable and socially responsible practices, ensuring spend supports our social value goals, and drive continuous improvement through cost-efficiency initiatives and market insights. Additionally, you will engage closely with internal teams such as Repairs, Fleet, and Finance to understand requirements and ensure value for money across all operations.Essential Criteria <ul><li>Proven experience in operational spend and cost management, ideally within housing, construction, or the public sector.</li><li>Strong negotiation and communication skills to influence stakeholders and drive outcomes.</li><li>Ability to analyse data and produce actionable performance reports.</li><li>Experience in managing supplier performance and effectively resolving disputes.</li></ul>More About youYou will have proven experience in operational spend and cost management, ideally within the housing, construction, or public sector, with strong negotiation, communication, and analytical skills to interpret data and produce meaningful performance reports. You will be confident in managing supplier performance and resolving issues effectively. Ideally, you will also bring an understanding of housing operations and regulatory frameworks, strong knowledge of trade roles and their requirements, and experience promoting sustainability, social value, and collaboration through best practice sharing.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Field Value Manager (North West)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from theCommunity Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework.Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.The essential criteria for this is listed below:<ul><li>Social housing experience</li><li>Communication skills</li><li>Capable customer delivery </li></ul>For more information, please download our job profile available on our website. More about youWe need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships.You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously.A basic DBS check is mandatory for this role.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more</li></ul>





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