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<h2>About the job</h2>10Salary: £26,409 - £28,624 a year Hours per week: 37 (shifts between 7am and 10pm) Contract type: PermanentDo you enjoy working outside with minimal supervision, but as part of a team?We wish to strengthen our dynamic team of Civil Enforcement Officers serving the local community. You will be required to patrol and monitor all parking restrictions both on and off street ensuring adherence to all parking regulations in accordance with the Council’s parking policies and procedures.You should have excellent customer care experience, be confident, willing to assist and advise the public on all parking matters. You should also be able to demonstrate an ability to deal with people in difficult situations and be able to record written evidence in a pocket book that is legible.Working outside in all weathers, on your feet or in a mobile patrol, you will have legible handwriting and a full manual driving license would also be helpful.Hours of work are defined by management but will be shifts between 7am and 10pm. We are also very happy to discuss other flexible working arrangements.Please note this role does not attract sponsorship.<h2>About you</h2>You'll have knowledge of Customer Care Principals, Basic knowledge of Parking legislation or NVQ 2 Parking Control or equivalent in-depth experience.If you’re an experienced and collaborative individual, you could help to drive the Council’s vision by liaising with stakeholders, and contribute to the achievement of the wider aims and operational objectives and future state. We look forward to receiving your application.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540638&amp;ptId=12212" target="_blank">download: Luton Values Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540643&amp;ptId=12212" target="_blank">download: Civil Enforcement Officer (CEO) JD .pdf</a></li></ul>





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Luton Borough Council

Civil Enforcement Officer

<h2>About the job</h2>JOB PURPOSE SUMMARY The what: The Revenue &amp; Strategy team is responsible for reporting, forecasting, business intelligence and analytical support across the entire commercial team. The how: The team delivers forecasting capabilities while maintaining business critical tools to ensure a strong governance of commercial contracts. The role: In this role, you will help the entire commercial department in delivering analysis and business intelligence tools to drive insights and improve further commercial revenues. You will be responsible for maintaining commercial contract databases, ensuring efficient contract management and improving further governance across the department. You will play a central role in providing commercial contract governance while ensuring sound compliance with internal financial controls. KEY RESPONSIBILITIES &amp; ACCOUNTABILITIES • Help develop BI tools: assist the Head of Revenue &amp; Strategy and the Commercial Analytics Manager in the implementation of Business Intelligence initiatives • Own the commercial contract databases and drive improvements in compliance: &nbsp; &nbsp;o To own, maintain and improve centralised commercial contract databases &nbsp; &nbsp;o To maintain business critical contract and board paper databases, enabling the commercial team to plan, renegotiate or retender upcoming contracts in a timely manner. &nbsp; &nbsp;o Support the existing owners of ICFR controls in commercial with compliance • Provide analytical support throughout the commercial department &nbsp; &nbsp;o To work in collaboration with the rest of the analysts, supporting the entire commercial directorate across various projects and presentations &nbsp; &nbsp;o To prepare internal presentations for senior management, supporting the delivery of business cases, tenders and commercial negotiations • Any other tasks, appropriate to the post, which may be required from time to time.<h2>About you</h2>KNOWLEDGE, SKILLS &amp; EXPERIENCE A successful candidate for this role will have: • Naturally analytical with a minimum of two-year within an analytical or accounting role • Organised person with strong attention to detail • Previous experience in reading through and interpreting commercial contracts • Proficient in Excel and PowerPoint. Experience of PowerBI is desirable • Can prioritise and adapt to a rapidly changing environmentPERSON SPECIFICATION • Excellent communication skills: both verbal and written, in English • Autonomous self-starter: self-motivated individual who takes initiative and can work both autonomously or collaboratively to drive desired outcomes. • Team player: confident and willing to work as part of a small team<h2>Application process</h2>* Please do not apply on this site *If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of theCommercial &amp; Compliance Analystjob description to<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the referenceCCA0801in the subject line. In the body of the email, please make sure to include the following:&nbsp;<ul><li>Current and expected salary&nbsp;</li><li>Notice period/availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1691980&amp;ptId=12216" target="_blank">download: Commercial Compliance Analyst JD - Secondment.pdf</a></li></ul>





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Commercial & Compliance Analyst

<h2>About the job</h2>Salary: £33,143 – £36,363 a year plus £963 essential car user allowance Hours per week: 37 Contract type: PermanentAs an Early Years SEND Advisor, you will work directly with young children with special educational needs and disabilities (SEND) and their families to ensure they receive timely, coordinated, and effective support. You will undertake professional assessments and develop family support plans in partnership with parents and carers, ensuring the voice of the child is central to all decision-making.You will carry out regular direct work with children and families within the community and in family homes, managing risk appropriately and in line with Luton Borough Council policies and procedures. Working within a multi-agency framework, you will co-produce and co-deliver support alongside partner agencies, using agreed working arrangements with families to meet identified needs.The role involves developing and delivering targeted interventions to support families with areas such as parenting skills, building confidence, managing challenging behaviour, supporting child development, and addressing parental mental health needs. You will also develop specialist expertise in an agreed area of family support to enhance service delivery.You will take a lead role in coordinating multi-agency responses for children in need, ensuring effective planning, implementation, and review of interventions. This includes organising and chairing multi-agency meetings, negotiating resources, and consulting with professional colleagues and service users to ensure outcomes are met.You will complete professional assessments of need and risk in line with Department of Health guidance and Luton Council criteria for disabled children in need. Accurate case recording, data collection, and report writing are essential, including the preparation of case reports and witness statements for court when required.Throughout your work, you will promote anti-discriminatory practice, equality, and the empowerment of service users, ensuring that changing circumstances and newly identified needs are responded to promptly through regular review and reflective practice.Please note this role does not attract sponsorship.<h2>About you</h2>You will have experience working with disabled children and with children who have a wide range of needs and abilities. You are confident in making sound professional judgements within a multi-disciplinary setting and are able to manage complex cases involving vulnerability and risk with minimal supervision.You will be an effective communicator, able to engage sensitively and clearly with children, families, and a wide range of professionals, both verbally and in writing. You are able to maintain high-quality case records and produce clear, concise reports and professional correspondence, using IT systems confidently for case recording and information management.You will be able to work both independently and as part of a team, sharing expertise and contributing positively to service development. You are organised and resilient, able to work to strict deadlines and targets, and capable of influencing service delivery through the identification of gaps and unmet needs.You will have experience of chairing multi-disciplinary meetings, negotiating resources, and coordinating support across agencies. You are able to undertake statutory duties under the Children Act 1989 and manage crisis interventions effectively, while adhering to health and safety policies and procedures.You will demonstrate a strong understanding of equality and diversity issues and a commitment to anti-discriminatory practice. You will also have knowledge and understanding of child development and family dynamics, enabling you to work effectively with children and families in a strengths-based and inclusive way.You will hold a minimum Level 3 qualification in childcare, social care, counselling, youth work, education, or have equivalent relevant experience. You must be able to visit children and families in their own homes on a regular basis and work outside normal office hours on occasion to meet service needs.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1673261&amp;ptId=12211" target="_blank">download: PREF103408 202511 L6 Family Worker Children with Disabilities.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1673262&amp;ptId=12211" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Early Years SEND Advisor

<h2>About the job</h2>ABOUT THE ROLE LLA is the 5 biggest airport in the UK, and the Billing team play a key role ensuring customers are billed promptly and accurately. With over 60 concession contracts and a further 60 Estates contracts, it’s a fast-paced role that involves keeping a close eye on multiple revenue streams to ensure all invoicing is complete. This role is ideal for someone who is a forward thinker with a strong focus on accuracy and attention to detail with a flair for excel spreadsheets. JOB PURPOSE SUMMARY: To work as a key member of the billing team actioning invoices, credits and acting as a primary contributor for concession revenue. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Produce, maintain, and regularly update excel spreadsheets to ensure accurate and up-to-date information. • Keep informed of contract updates and pricing adjustments through regular communication with departmental stakeholders. • Create and process invoices and credit notes, including batch invoicing, ensuring accuracy, compliance with Company policies, and timely reporting in line with month-end deadlines. • Schedule, co-ordinate, and prepare meetings, maintaining detailed accurate minutes for distribution. • Communicate effectively with internal and external stakeholders, investigating and resolving queries in a timely and professional manner. • Liaise with internal/external auditors, providing information and supporting audit processes • Perform reconciliations for both internal and external purpose • Play an instrumental role in improving, implementing, and documenting business processes to enhance efficiency and compliance. • Work as an integral part of the wider Finance Team, providing assistance across the function, as determined by the Finance Manager in order to meet operational needs of the Business. • Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards. • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.Stakeholders: • LLAOL departments and business teams • Group Finance teams • Airport customers e.g. Airlines, Concessionaires • External bodies e.g. CAA, LBC, auditors<h2>About you</h2>KNOWLEDGE &amp; EXPERIENCE: The ideal candidate is expected to have some experience and knowledge of the following: • Good administrative background, with proven experience of customer service • Good Communication and presentation skills • Comprehensive knowledge of Excel, including creating new schedules to help automate processes; applying and understanding new formulas; and collating data from different sources • Excellent organisational skills and attention to detail • A confident user of other Microsoft products, including Word and SharePoint • A proven ability to multi-task and manage competing priorities • Proactive and forward-thinking approach to achieving goals and driving continuous improvement.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of theFinance Assistantjob description to<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the referenceFA0801in the subject line. In the body of the email, please make sure to include the following:&nbsp;<ul><li>Current and expected salary&nbsp;</li><li>Notice period/availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1691983&amp;ptId=12217" target="_blank">download: JD - Finance Assistant - Accounts Receivable Concessions.pdf</a></li></ul>





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Finance Assistant – Accounts Receivable Concessions

<h2>About the job</h2>Salary: £39,152 - £41,771 a year Hours per week: 37 Contract type: PermanentThe Teacher Practitioner – Internal Quality &amp; Moderation plays a key role in ensuring the highest standards of teaching, learning, assessment and quality assurance across apprenticeship and work-based learning provision at Luton Borough Council. The post holder will plan and deliver high-quality teaching and learning within designated curriculum areas, using approved planning tools such as schemes of work, session plans, individual learning plans and practitioner reviews, to meet the needs of learners, employers and the wider community.The role has a strong focus on internal quality assurance and moderation, including oversight of End Point Assessment (EPA) and Work-Based Learning. The post holder will have a clear understanding of apprenticeship standards and the associated Knowledge, Skills and Behaviours (KSBs), ensuring these are fully embedded within apprenticeship programmes. Working collaboratively with delivery teams, employers and other stakeholders, the post holder will support the planning of apprenticeship programmes, monitor learner progress towards Gateway, and prepare and coach apprentices to achieve successful End Point Assessment outcomes.As a moderator/observer for LAL, the post holder will support a consistent and robust quality assurance framework across programmes and venues. This will include monitoring the quality of teaching, learning and assessment; coordinating the work of Internal Quality Assurers (IQAs); liaising with delivery teams and internal and external quality assurers; and disseminating feedback and outcomes from awarding bodies to drive continuous improvement. The role also involves carrying out internal quality audits to ensure compliance with awarding body and organisational requirements.The post holder will promote effective working relationships with learners and employers throughout the assessment process and will be proactive in the use and promotion of innovative and digital solutions to enhance working practices. They will support colleagues to develop their skills where needed and actively participate in staff and curriculum meetings, training and professional development activities.The role requires a strong commitment to safeguarding, health and safety, equality and diversity, the Prevent duty and safer recruitment, ensuring that all practices and policies are upheld and promoted in line with Luton Borough Council’s values and statutory responsibilities.Please note this role does not attract sponsorship.<h2>About you</h2>You will have experience working in a teaching or training role, with the ability to support and collaborate effectively with delivery staff. You will also have experience working as an Internal Quality Assurer (IQA) on learning programmes that are subject to both internal and external quality assurance processes, demonstrating a strong understanding of quality standards and compliance requirements.You will have experience of working with apprenticeship standards and a clear understanding of Knowledge, Skills and Behaviours (KSBs), including how these are assessed and embedded within learning programmes. You will be able to demonstrate some experience of managing learning programmes, including the preparation of high-quality schemes of work and session plans, and an understanding of how to monitor learner progress across the learner journey.You will be an effective communicator, able to engage with adult learners, employers and delivery staff with empathy, professionalism and understanding. You will be confident in implementing and using innovative and digital solutions to enhance learning opportunities and improve working practices.You will have sound knowledge of internal and external quality assurance processes and the importance of monitoring all stages of the learner journey to improve the quality of teaching, learning and assessment. You will demonstrate a clear understanding of equality issues and inclusive practice, particularly as they relate to adult learning within the community.You will also have demonstrable knowledge and practical application of quality improvement within Apprenticeships, Adult and Community Learning (ACL) and Further Education (FE). This includes a strong understanding of Apprenticeship Standards, the range of qualifications available for adults within your area of specialism, and the embedding of English, maths and ICT into learning programmes.You will have a strong commitment to safeguarding and to creating a safe, inclusive and supportive learning environment for all learners.You will hold a minimum Level 4 teaching qualification or a Level 4 Award in the Internal Quality Assurance of Assessment (or similar), or be willing to work towards this. You will also hold a minimum Level 3 qualification in your area of specialism and a minimum Level 2 qualification in English and maths, or be willing to work towards these.You will be flexible in your approach to work and able to work at agreed locations and times across the Borough, and occasionally beyond the Borough where required by employers, to meet the needs of the service.The Teacher Practitioner – Internal Quality &amp; Moderation plays a key role in ensuring the highest standards of teaching, learning, assessment and quality assurance across apprenticeship and work-based learning provision at Luton Borough Council. The post holder will plan and deliver high-quality teaching and learning within designated curriculum areas (Leadership &amp; Management, Business Administration, Customer Service), using approved planning tools such as schemes of work, session plans, individual learning plans and practitioner reviews, to meet the needs of learners, employers and the wider community.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1678626&amp;ptId=12214" target="_blank">download: Teacher Practitioner (Internal Quality and Moderation).docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1687118&amp;ptId=12214" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Teacher Practitioner - (Internal Quality & Moderation)

Job Title: CEIAG Development Worker Starting Salary: £38,220 progressing to £41,771 per annum Hours: 37 per week Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire Services for Young People is the primary provider of youth work; careers, education information, advice and&nbsp; guidance, work related learning and work experience to young people across Hertfordshire. The Service provides a wide range of careers and work related support, predominantly for young people aged 13-19 (up to 25 if they have learning difficulties or disabilities) to make sure that the needs of young people are met so that they are able and motivated to remain in or return to education, training or work and achieve their full potential.<h4>About the role</h4>Key requirements of this role is:<ul><li>To understand the needs of young people and how the priorities of the service, address them and personally develop existing and new services. </li><li>To ensure that the needs of all clients are met, so that they are able and motivated to engage in education, training, work opportunities and constructive activities that lead to successful transitions and positive destination outcomes. </li><li>To work intensively with young people with a range of needs and backgrounds.&nbsp; </li><li>Have the ability to put your learning into practice. </li><li>Have the ability to be flexible, to multi -task and to work independently within dynamic and evolving teams you will both deliver CEIAG in 1 to 1 and groups and create new products and programmes.</li></ul> <h4>About you</h4>Essential:<ul><li>Diploma in Careers Guidance parts 1 and 2; QCG and or Level 6 in Advice and Guidance </li><li>Full driving licence and regular access to a vehicle</li><li>Excellent organisation and administrative skills with good attention to detail.</li><li>Interpersonal skills and ability to performance manage a team to a high standard</li><li>Able to understand the barriers that young people face</li><li>To be able to work to and achieve targets</li><li>To understand the needs of the young people, and service delivery</li><li>Good ICT Skills</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM10 job profile. Please locate this via: Job profiles - Community servicesFor information regarding the work of (SfYP) please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>To hear more about this opportunity please contact Karen Haswell (<a href="mailto:karen.haswell@hertfordshire.gov.uk" target="_blank">karen.haswell@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 13th Feb 2026 (in person - Hemel Hempstead Young People's Centre)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

CEIAG Development Worker

Advice &amp; Wellbeing Specialist - Make a real difference every day.Location: Floating Outreach, covering, NE London, NW London, and South LondonWe’re looking for an Advice &amp; Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a floating outreach role, so you’ll need to be prepared to work flexibly across NE London, NW London, and South London, with one day per week based in an office.Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.As an Advice &amp; Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.Your key responsibilitiesYou’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.About you<ul><li>Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.</li><li>Extensive experience managing a large and varied caseload.</li><li>Highly organised, able to prioritise effectively.</li><li>Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.</li><li>Backgrounds may include: social services, family support, drug &amp; alcohol services, Citizens Advice, homelessness charities.</li><li>Awareness of the client group and ability to work empathetically.</li><li>Confident using IT systems and collaborating with partners.</li><li>Excellent written and verbal communication skills.</li><li>Ability to travel across London (licence helpful but not essential).</li><li>Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).</li><li>Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.First stage interviews/assessment will be held on MS Teams on the 9/10 February.Second stage interviews will be held in person at our Westminster Bridge Road Office Pitsea Office on the 16 February. Please read before you apply<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li></ul><ul><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul><ul><li>This role will require an Enhanced DBS check.</li></ul><ul><li>Travel will mainly be across London using public or own transport.</li></ul>If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice &amp; Wellbeing Specialist role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> 





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Peabody

Advice and Wellbeing Specialist

Hanwell Zoo is an award winning animal centre in Ealing, West London. We are looking to recruit a new members to our highly successful team. The zoo plays a key role in the local community and houses a number of exotic mammal and bird species.We are looking for an individual with practical experience in a zoo setting to assist in the daily running of the retail space at Hanwell Zoo.Both roles will be based in the gift shop, however in certain circumstances the role will involve some animal work.The development of the animal collection and the education provision we provide has been key to the success of the animal centre.The successful candidate would have to:<ul><li>Demonstrate a high level of interpersonal skills to interact with visitors.</li><li>A high level of customer care.</li></ul>The successful candidate would also be expected to work with a number of community groups and volunteers on a regular basis.Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows a safe recruitment practices to protect children and vulnerable adults.For further information about the post, please call Jim Gregory on Tel: 07956 362341If you are interested in this post, please apply online at: <a href="http://www.ealing.gov.uk/jobs" target="_blank">www.ealing.gov.uk/jobs</a>You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.





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London Borough of Ealing

Seasonal Animal Centre Keeper (x2 Posts)

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleAs the Technical (FM) Manager for the contract you will have a hands on role in the implementation of the Planned Preventative Maintenance (PPM) and the assessed works programme in relation to all mechanical and electrical services and building fabric issues across a number of leisure facilities in the local area.Alongside with the wider technical team you will identify and correct any ad hoc remedial work whilst also liaising with 3rd party contractors. You will implement through routine maintenance procedures the Company's Technical, Health &amp; Safety and Environmental Policies ensuring the efficient utilisation of all fuels and water.For more information please download our job profile available on our website.More about youYou will have a strong background within the trades/handywork and have experience of working with contractors, from negotiating scope of works through to reviewing and creating snag lists. Ideally you will have a background of working to corporate policies and be able to produce basic reports showing progress on scheduled works.Candidates should be qualified to ONC or City &amp; Guilds in either Electrical or Heating &amp; Ventilation Services. It would be advantageous for you to hold a Pool Plant Operators Certificate however we are willing to support someone to qualify in post.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Multi Site Facilities Manager

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.A National Lifeguard Qualification (NPLQ) would be beneficial, however if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.In the Lifeguard Role, we will offer ongoing training &amp; competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes.A National Lifeguard Qualification (NPLQ) is essential. More about you<ul><li>You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.</li><li>You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.</li><li>You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.</li><li>You will have an eye for first class cleanliness and will put this into action whenever required.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Lifeguard

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Fitness Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, you will be full of enthusiasm and love talking with people whilst motivating others and feel confident in giving suitable health and fitness advice that will match each customer's individual aspirations and goals. All our Fitness Instructors should hold a minimum of CIMSPA Affiliate/Reps Level 2, and it would be ideal if you were to hold CIMSPA Practitioner/Reps Level 3. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Your career with us as a Fitness Instructor is a great first step to many different routes. You can develop your career by providing outstanding Personal Training sessions and growing your client base. If management is a route you wanted to take, you can work up to be a Fitness Manager.In the Fitness Instructor role, we will offer ongoing training and development opportunities, including support with your CIMSPA Practitioner / Reps Level 3 Qualification, enhancing your customer service skills and much more.More about you<ul><li>Always putting the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>Carry out initial inductions and ensure that customers are using the equipment safely and correctly.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey. You will be able to set and monitor programmes as appropriate.</li><li>You will work with individuals running Personal Training and small group sessions; be happy to offer Personal Training sessions as an additional service; and look to take on new PT clients from face-to-face interactions and basic marketing tools.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Fitness Instructor

RMG is growing, and our 24/7 Customer Service Centre has exciting opportunities for Night Shift Customer Service Advisors to join our supportive team based in Northwich.As a Night Shift Customer Service Advisor, you'll become the voice of RMG during our Out of Hours service. You'll be confident handling a variety of customer queries, including emergency situations, and providing calm, professional support. You'll also respond to emails and carry out administrative tasks, making this a varied and rewarding role.What will I be doing day to day?<ul><li>Respond to inbound customer contacts (primarily phone and email) during the night shift, providing advice, guidance and solutions to meet customer needs.</li><li>Handle emergency calls with professionalism and empathy.</li><li>Accurately record all customer interactions on our system.</li><li>Process documentation resulting from customer contacts, ensuring information is passed to colleagues for action.</li><li>Respond to outstanding customer queries via email when not on calls.</li></ul>What hours will I be working?Our Customer Service Centre operates 24/7 including weekends - Working hours will be between 8pm and 9am. We are offering flexible working patterns which can be discussed at interview between 30-42 hours per weekYour induction period (approx. 4 weeks) will be on day shifts, with a dedicated buddy to support you. Once training is complete, you'll move to your night shift pattern, with continued support from your buddy and Team Leader.What are we looking for from you?We're looking for self-motivated people with a positive attitude and strong admin skills. Previous customer service experience is beneficial but not essential – we value the right attitude and a willingness to learn.Ideally, you'll have:<ul><li>First-class customer service and admin skills</li><li>Excellent listening and communication skills (written and verbal)</li><li>The ability to remain calm and professional in emergency situations</li><li>Confidence to carry out instructions quickly and accurately</li><li>Good organisational skills and the ability to work to deadlines</li><li>Working knowledge of Outlook, Excel and Word</li></ul>What does RMG have to offer our Contact Centre Customer Service Advisors?<ul><li>27 days holiday plus Bank Holidays</li><li>Free onsite parking Free onsite parking</li><li>Potential to earn Bonus</li><li>Fantastic reward and recognition scheme that recognizes exceptional customer service</li><li>Career Development and extensive opportunities to progress</li><li>Themed events are held throughout the year, fun, games and incentives galore</li><li>Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support</li><li>Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives</li><li>A comprehensive induction / training period – so you know you will be confident when speaking with customers</li><li>Dedicated Team Leader support</li></ul>





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Customer Service Advisor - Nights

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about the roleThis is a fantastic regional based role covering the South, you won`t be based out of a specific office but will need to be based within the south of England. This is a great opportunity for post graduate quantity surveyor or building surveyor, technical officer, building inspector or contracts manager, also candidates with a trade background who've completed a HNC or equivalent in the Built Environment to take the next step in their careers. As a Contract Lead, you will play a key role in the successful delivery of our repairs, maintenance, and capital component upgrade projects. Your day-to-day responsibilities will include overseeing the execution of building works via our contractor framework, managing the lifecycle from inception to completion. Tasks will include but not limited to reviewing SOWs, specifications, requesting quotes from contractors, arranging pre-start meetings, providing solutions to on-site issues, undertaking post inspections. Also, managing compliance with CDM regulations, Health and Safety, performance, and ensuring contractors meet agreed SLAs and KPIs. You'll also provide valuable technical guidance on building refurbishments and maintenance contracts, actively contributing to Asset Management meetings and offering recommendations for improvement as required.Candidates with MCIOB and/or MRICS/AssocRICS would be advantageous.Essential Criteria <ul><li>Valid driving licence.</li><li>Experience supervising and monitoring works to domestic and commercial properties.</li><li>Proven ability to manage contractors and ensure high‑quality service delivery.</li><li>Experience managing contract performance, including SLAs, KPIs, compliance and budgets.</li><li>Experience managing works programmes and working within CDM Regulations (2015).</li></ul>More about youWe're looking for someone with previous contractor management experience with a strong customer service background and a passion for driving continuous improvement. Experience in overseeing works on domestic and commercial properties is highly desirable, along with a proven ability to manage or lead effectively.If you're a postgraduate in quantity surveying / building surveying or a technical officer / building inspector, then this is a perfect opportunity for you to develop your skills further while making a real impact on the delivery of key projects.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Essential car user allowance</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave</li><li>Overtime as and when required</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra benefits including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Contract Lead (South)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleAn opportunity has become available working within our Community Safety Team. The post holder will specialise in managing anti-social behaviour cases, including tenancy fraud and domestic abuse, and will play a key part in protecting our communities. The successful candidate will work closely with a range of external partners, including safeguarding teams and local policing teams, to ensure we deliver the highest standard of service. Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on. You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live. The essential criteria for this role is listed below.<ul><li>Experience of dealing with anti-social Behaviour </li></ul><ul><li>good understanding of housing act and anti-social behaviour </li></ul><ul><li>experience of handling an anti-social behaviour case load </li></ul>Applicant will need to be prepared to travel when required.Please note: Due to the nature of the role you will need a valid driving licence and access to a vehicle. Mileage and travel expenses will be paid in line with group policy.For more information please download our job profile available on our website. More about youTo be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements, housing law, and DA case management. Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supportive vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role. It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies. Please note, this role is subject to a basic DBS check. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul>





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Community Safety Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.We are currently recruiting for 2 roles. More about your role You will be responsible for handling, logging and actioning a high volume of call enquiries from internal/external customers. As well as assisting work planners on a daily basis, you will action all emails and paperwork in a timely and efficient manner. Dealing with financial requisitions is a key part of the role and you will be expected to raise requisitions, process invoices and resolve any related queries. More about you The ideal candidate will have experience in a similar role. Good communication skills, familiarity with IT packages such as MS Word, Excel and Teams are also desired alongside a track record of dealing with stakeholders. Experience &amp; Skills: <ul><li>Experience in a similar role/ Customer Service Experience, </li></ul><ul><li>A proven track record of working with MS Word, Excel and Teams, </li></ul><ul><li>Excellent communication skills.</li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much</li></ul>





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Works Support

More about the company you will be working forPlease be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Citizen Housing. Citizen Housing (or Citizen Housing Group) is a large, non-profit social housing provider in the UK's West Midlands, managing around 30,000 affordable homes, focused on providing a "foundation for life" with strong governance and services like financial help, community funding, and support for tenants, operating under the Regulator of Social Housing's highest ratings. More about your roleLocation: You will be based at either St James Lane, Coventry (CV3 3FX) or Elmdon Trading Estate, Marston Green, Birmingham (B37 7HQ). The Birmingham site will relocate to Solihull Parkway, Birmingham Business Park (B37 7YN) in Summer 2026.About the Apprenticeship: This two‑year apprenticeship leads to a Level 2 City &amp; Guilds qualification in Carpentry. You will develop practical skills, technical knowledge, and the behaviours needed to succeed, and you must complete all required assessments to achieve the qualification.Training: You will spend up to four working days per month at our PfP Thrive training academy at 1 Centro Place, Derby (DE24 8RF). This modern facility, supported by experienced instructors, will provide hands‑on learning. You will also attend college at the same location to meet all academic requirements.Role Expectations: You are expected to work efficiently, communicate promptly with your manager, maintain a professional appearance, and look after any allocated vehicles or equipment. You must follow health and safety guidance, respect tenants' homes, and leave work areas clean. You will attend meetings with your mentor or manager, contribute to team discussions, and support community‑focused activities. Training may occasionally take place outside normal working hours.Assessment Centre: If shortlisted, you will be invited to an assessment centre with Citizen Housing on 16 February. There are two roles available.Essential Criteria<ul><li>Interest in Carpentry with exposure in either a relevant college course or DIY at home</li><li>You will need to be in a reasonable commutable distance to Coventry or Birmingham. </li></ul>More about youYou will be dedicated to completing the Carpentry Apprentice and attending the block release at PfP Thrive based at 1 Centro Place, Derby DE24 8RF. You will need to consider how to get to and from this location.You should be able to follow instructions, manage your time well, and be motivated to work with a strong sense of responsibility. Basic IT and keyboard skills are important, as is a commitment to learning and delivering excellent customer service. You're expected to be quick to pick up new skills and maintain a smart, presentable appearance. Ideally, you'll also have GCSEs (or equivalent) at grade C or above in maths and English.What They Offer:<ul><li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li><li>Professional Growth: Opportunities for continuous learning and career advancement.</li><li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits of the Citizen Housing company<ul><li>Annual Leave:Annual leave starts at 25 days per yearplus bank holidays</li><li>Annual leave purchase scheme – option to buy up to an additional 5 days per year</li><li>Annual leave purchase scheme – option to buy up to an additional 5 days per year</li><li>Enhanced family leave (maternity, paternity and adoption)</li><li>Organisational sick pay</li><li>Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match</li><li>Competitive Salary: We offer a competitive compensation package.</li><li>Health and Wellness: Comprehensive health insurance and wellness programs.</li><li>Work-Life Balance: Flexible working hours and generous leave policies.</li><li>Employee Development: Access to training programs and career development resources.</li></ul>How your data stored and sharedAs part of the apprenticeship recruitment process, we may share your personal information (such as your name, contact details, CV, and application information) with Citizen Housing who will conduct interviews and may offer you employment.This data sharing is necessary to progress your application and is carried out in line with UK GDPR and our privacy policy. Your information will only be shared with the relevant employer for the purpose of apprenticeship recruitment and will not be used for any other reason.By submitting your application (or selecting "Yes" below), you acknowledge and agree to the sharing of your information with the prospective employer.You can contact us at <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a> if you have any questions about how your data is us





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Carpentry Apprentice

We are Places Leisure, a Real Living Wage Employer, we run leisure sites across the UK to help people stay active and live their best lives.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with active people, supportive people and customer focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about your roleAs an Assistant Swimming Teacher you will support the Swimming Teacher in swimming lessons from babies to adults. You'll work closely with the Swimming Teacher in supporting swimmers develop their skills and confidence in the water. Within lessons, you may be responsible for a small group of learners learning a specific skill, under the direction of the Swimming TeacherFor more information please download our job profile available on our website.More about youSkills, knowledge, and experienceMust have:1) Ability to work with children2) Ability to work as part of a teamPreferred: 1) Experience at assisting in swimming teaching/ children's classes.Technical / professional qualifications:1) Level 1 UKCC Swimming Teacher qualification, or equivalent.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Assistant Swimming Teacher

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training, we can offer hybrid working (3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about you Property management experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service and have worked in a fast paced environment. Experience of working with variousIT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience,</li><li>Good IT skills,</li><li>Stakeholder engagement skills,</li><li>Time management, </li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Maintenance Controller

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More About the Role:We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching &amp; more.More About You: <ul><li>You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way.</li><li>You will be able to multi-task and manage daily operational tasks with strong execution and confidence.</li><li>Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.</li><li>You will have the ability to use sales tools and techniques documented by Places Leisure membership management.</li><li>Sales focused and target driven individual.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Reception and Customer Service (Placemaker)

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleIt will be your responsibility to help run fun, interactive and memorable parties for children at our centres. Party Hosts will ensure all guests needs are met from organising games and activities, ensuring food and drink is ready and ensuring fun and safety are at the heart of what we offer.For more information please download our job profile available on our website.More about youYou will have an outgoing manner and it would be preferable to have experience of working with children however, experience in a previous role where customer service was your main focus would be extremely beneficial for this role. Party Hosts will need to have buckets of energy and enthusiasm but most importantly you will have need a flexible attitude to work due to the need to cover parties sometimes at short notice.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Party Host

We're proud to be part of the exciting Blindwells development – a visionary new town in East Lothian, just eleven miles from Edinburgh. Blindwells is evolving into a vibrant, mixed-use neighbourhood with a new town centre, green spaces, schools, and local amenities. Places for People will deliver 135 new homes here, including 93 for private sale and 42 affordable rented homes, creating a thriving community where people can live, work, and enjoy life. At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Role Purpose As Assistant Site Manager, you'll support the Site Manager to ensure production runs smoothly, meeting agreed programmes, budgets, and quality standards. You'll uphold our commitment to safety, compliance, and excellence, while representing Places for People's People First approach in every interaction with customers, suppliers, and the wider community. What you'll do You'll manage day-to-day site activities, ensuring safe working practices are always maintained. Quality will be at the heart of your work, overseeing build stages and inspections to guarantee homes are completed to the highest standards before handover. You'll carry out health and safety inductions, maintain site discipline, liaise with NHBC and other stakeholders, and deputise for the Site Manager when required. From planning logistics to resolving snagging issues for new homeowners, you'll keep the site running efficiently and safely. <ul><li>What we're looking for/Essential criteria for interview. We're seeking someone with a proactive, positive approach and a passion for delivering exceptional results. To succeed in this role, you must have: A wealth of experience on a housebuilder site/construction site within management</li></ul><ul><li>Knowledge of mixed tenure developments</li></ul><ul><li>Knowledge of NHBC guidelines</li></ul><ul><li>Full clean driving licence</li></ul><ul><li>SMSTS qualification</li></ul><ul><li>CSCS card</li></ul>This is a fantastic opportunity to join a leading organisation and contribute to a development that will make a real difference to the local community. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues </li></ul><ul><li>Car allowance/company car </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul><ul></ul>

Assistant Site Manager

<h4>Job summary</h4>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.Successful applicants will join the Civil Service Pension Scheme.Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.<h4>Job description</h4>The Grade 7 Estates Manager is a critical leadership role within the Infected Blood Compensation Authority's (IBCA) Commercial department. You will be responsible for the strategic and operational delivery of all Hard and Soft Facilities Management (FM) services across the IBCA's multi-site estate, focusing immediately on key locations in Glasgow and Newcastle. A crucial initial focus will be to lead and successfully execute imminent office relocation projects in both sites, ensuring statutory compliance, value for money, and seamless business continuity. This role requires expert commercial acumen, project management skills, and demonstrable experience in managing large FM contracts and budgets within a sensitive public sector environment, reporting to the Grade 6 Head of Estates and Facilities Management.The Estates Manager will be responsible for the professional and strategic delivery of all facilities management (FM) services across the Infected Blood Compensation Authority's estate, primarily covering sites in Glasgow and Newcastle.Operating within a sensitive and high-profile environment, the post-holder will ensure the IBCA estate provides a safe, secure, compliant, and compassionate working environment that enables staff to focus on delivering the Infected Blood Compensation Scheme. A key and immediate focus will be to lead and manage critical office move projects in both locations, ensuring seamless business continuity and achieving value for money.This is a senior operational role requiring expert technical knowledge, exceptional contract management skills, the ability to balance commercial interests and influence senior stakeholders. ResponsibilitiesEstates Strategy and Project Management (Site Moves)<ul><li>Lead and manage all aspects of imminent office moves in the Newcastle and Glasgow sites, including planning, scheduling, budget control, and coordination of all relevant contractors (e.g., removals, IT, fit-out);</li><li>Act as the intelligent client for all property-related projects, ensuring all works are delivered on time, within budget, and to the required regulatory and business standards;</li><li>Contribute to the IBCA's longer-term Estates Strategy, providing expert advice on space planning, utilisation, futureproofing, and sustainability (Net Zero targets).</li></ul>Facilities &amp; Operations Management<ul><li>Oversee the day-to-day delivery of all hard and soft FM services (e.g., building maintenance, mechanical and electrical, cleaning, security, catering, waste management, mail) across the multi-site estate;</li><li>Ensure all IBCA premises are fully compliant with statutory and regulatory requirements, including Health &amp; Safety (H&amp;S), fire safety, disability access, and building regulations;</li><li>Manage the allocation and utilisation of office space efficiently to meet operational needs, including overseeing desk booking systems and hybrid working arrangements;</li><li>Respond as the senior escalation point for urgent facilities issues and business continuity incidents.</li></ul>Commercial and Contract Management<ul><li>Manage the performance of key outsourced FM service providers and contractors, ensuring agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met, and services represent optimal value for money;</li><li>Take responsibility for significant delegated budgets, providing accurate forecasting, managing expenditure, and seeking opportunities for costefficiency;</li><li>Lead minor procurement exercises, drafting specifications, evaluating tenders, and negotiating contracts for facilities-related goods and services;</li><li>Leadership, Stakeholder Management, and Governance;</li><li>Report regularly to the Grade 6 Head of Estates and the Deputy Director Commercial and Estates, providing clear, concise updates on operational status, risks (including asset register maintenance), and performance;</li><li>Build and maintain strong, collaborative relationships with all internal stakeholders (e.g., IT, Security, HR, Finance) and external partners (e.g., landlords, contractors, and local authorities);</li><li>Embed the IBCA’s core principles (Integrity, Compassion, Candour, Transparency, Fairness, Efficiency, Propriety) into the delivery of all FM services, ensuring a trauma-informed approach to the physical environment.</li></ul>Sustainability<ul><li>Develop and implement sustainability initiatives (energy efficiency, waste reduction, water management, etc) to improve the organisation's ESG performance.</li><li>Coordinate with all stakeholders, partners and suppliers to promote and integrate sustainable practices into our organisation and to report on sustainability outcomes.</li><li>Educate IBCA staff on sustainable practices and develop and deliver training sessions to promote awareness and any new practices.</li><li>Report on sustainability performance and implement improvements. </li></ul><h4>Person specification</h4>Essential criteria<ul><li>Facilities Management Expertise: Significant experience operating as a Facilities Manager for a multi-site public or private sector organisation, covering both hard and soft services.</li><li>Project Management: Proven ability to lead and deliver complex, time-critical projects, particularly office relocation/site exit and entry projects, ensuring minimal disruption to business operations.</li><li>Commercial &amp; Financial Acumen: Demonstrable experience in managing high-value FM contracts, leading negotiations, managing large budgets, and achieving commercial efficiencies (Value for Money).</li><li>Compliance and H&amp;S: Detailed working knowledge of UK Health &amp; Safety legislation (e.g., CDM, Fire Safety, Asbestos) and statutory compliance requirements for property management.</li><li>Sustainable Estates Management: Evidence of leading and embedding sustainability strategies (e.g., Net Zero, energy efficiency) across a multi-site estate, utilising data to drive measurable performance improvements and compliance with environmental standards.</li></ul>Qualifications (Desirable)<ul><li>A professional qualification in Facilities Management (e.g., BIFM/IWFM Level 4 or higher). A recognised Health &amp; Safety qualification (e.g., NEBOSH or IOSH).</li></ul>We welcome applications from candidates who do not hold these specific qualifications but can demonstrate relevant experience in an Estates Manager role or equivalent.Additional information:A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Changing and Improving</li></ul><h4>Benefits</h4>Alongside your salary of £58,655, Infected Blood Compensation Authority contributes £16,992 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. <h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.As part of your application you will be required to provide a CV setting out your career history and qualifications highlighting specific responsibilities and achievements that are relevant for this role.You will also be required to provide a Statement of Suitability (1250 words max.)Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.Should you be successful at sift, you will be invited to attend an interview where you will be assessed on experience, behaviours and strengths.Expected timeline (subject to change)Expected sift date – 16th February 2025 Expected interview date/s – 23rd February 2025 Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.Reasonable AdjustmentIf a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: <ul><li>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</li></ul>Further InformationA reserve list may be held for a period of 12 months from which further appointments can be made.Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc2NzEmdmVyaWZ5PTM1MjE0OGFiMjI3NWUwZjU2Y2JjOTMwMGFkMTVhMTQz" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

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