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We have an exciting opportunity to join our Safeguarding and Quality Assurance team as a Business Support Officer. Please note, this is a 12 month fixed term contract.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales. The role requires good teamwork as well as the ability to work independently to meet the needs of the service.<h4>About you</h4><ul><li>You will be educated to GCSE level or equivalent in English and Maths.</li><li>Experience of providing a comprehensive administrative support service to multiple teams. </li><li>A good knowledge of Microsoft Office and will be experienced in taking high quality minutes.</li><li>Willingness to work towards Level 3 in Business Administration or equivalent.</li></ul><h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>Interviews will be held on 27th November 2025. <h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. The Safeguarding and QA team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4> </h4><h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4> </h4><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Business Support Officer - Safeguarding and Quality Assurance 

**Previous Applicants May Not Apply**Title: Graduate Site Manager (Quality Inspection and Test Plan)Contract: Fixed Term Contract – 3 yearsHours: Full-Time, 37.5 hours per weekSalary: £30,000 per annum depending on experienceReporting Office: Stratford, LondonWorking Location: Greenwich/Barking with travel to the North West England on occasionPersona: Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAr1E/6YIkbll+H5a6LmpZT3F+SuZrX0oT0p97VKO5HGVoXORa2AtgPvgKyldTA1GH" target="_blank">Role Profile - Graduate Site Manager Quality Inspection and Test Plan (QITP).docx</a> Closing date for completed applications: 30th November 2025 at 11 PM<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than statedThe L&amp;Q Graduate Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.Introduction to the team:Our Construction Quality and Compliance team plays a critical role in ensuring that new build and refurbishment projects meet L&amp;Q’s exacting standards. We support delivery teams and subcontractors with inspection protocols, smart data systems (e.g. Field View)*, and a structured approach to building compliance and quality assurance.Overview of the role: We are looking for an enthusiastic and committed Graduate to join our Quality and Compliance team to train as a Quality Inspection and Test Plan (QITP) Manager. You will spend time on-site learning about quality and compliance and shadowing senior colleagues to learn how to support the delivery of high-quality homes by implementing inspection processes, analysing performance trends, building reports and supporting transition from paper-based to Field View-led inspections.You’ll be responsible for:<ul><li>Supporting site teams with Quality Inspection and Test Plan (QITP) implementation</li><li>Carrying out quality inspections and audits across live construction sites</li><li>Monitoring compliance performance data using Field View*</li><li>Collaborating with site teams and the supply chain to resolve defects, improve consistency, and uphold brand standards</li><li>Reporting on key quality issues and tracking resolutions across the project lifecycle</li></ul>From day one, you’ll be engaged in a meaningful and hands-on role with increasing responsibility, supported by experienced mentors and line managers who will help shape your professional development.Other essential skills and experience include:<ul><li>Ability to multi-task and work to deadlines in a construction environment</li><li>Confident IT user, including Microsoft Office </li><li>A willingness to understand and engage in construction inspection processes and the use of digital tools (e.g. NHBC, LABC and Field View, etc)</li><li>Interest in compliance, regulations, and delivering homes “right first time”</li></ul>We are looking for individuals who:<ul><li>Are passionate about construction quality and customer satisfaction</li><li>Have strong attention to detail and an analytical mindset</li><li>Demonstrate resilience, enthusiasm, and a drive for improvement</li><li>Communicate confidently and work well in team environments</li><li>Are flexible in terms of travel to various construction sites in London</li><li>Must be able to work in the UK</li><li>Shows an intention to acquire a driving licence before the end of the programme</li><li>Are willing to occasionally visit sites in the NW </li></ul>Qualification Requirements <ul><li>Degree in a construction discipline or similar (BSc Project or Construction Management or Building Surveying)</li></ul>You will have the opportunity to work towards Chartership with the Chartered Institute of Building or similarWhat you can expect:<ul><li>Great company benefits</li><li>Great breadth and variety of experiences through a structured programme with rotation across key business areas.</li><li>You will have access to outstanding training offered internally.</li><li>You will be supported throughout the programme by an experienced line manager and mentor.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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London and Quadrant Housing Trust

Graduate Site Manager (Quality Inspection and Test Plan)

Title: Stock Condition Surveyor x 4Contract Type: Permanent, Full Time, 35 hours per weekSalary: £44,000 per annum (London weighted salary) or £40,000 per annum (Regional salary), dependant on experienceGrade: 8Reporting Office: London, Stratford or Manchester, Trafford Working Location: Hybrid Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 24th November 2025 at 11pmnterview Dates: 27th and 28th November 2025 at via Ms Teams<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHANxYKfziO+2Nvt0+1l2ByLT4pmh37eRNU9GkxilOjaq8t/ogO6TPBv9R/XE/Sqc2y" target="_blank">Role Profile - Stock Condition Surveyor X4.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Stock Condition Survey Team at L&amp;Q: This is an exciting opportunity to join the Asset Strategy team as a Stock Condition Surveyor within our Property Services Assets Strategy division. You will play an instrumental part in helping us to better understand our stock and improve our stock intelligence, helping underpin our long-term asset strategy and shape our investment plans and expenditure of up to £200m per year in improving our existing homes.In this role, you will be responsible for actively conducting stock condition surveys across our portfolio, ensuring any changes to stock are accurately and consistently recorded to update the organisation’s asset register. Also ensuring technical knowledge is applied to all stock condition related activities.For an initial period you will be completing surveys within the following areas (with the exception of the Manchester surveyor role):- GreenwichBexleyBromleyBarking and DagenhamHaveringThurrockCroydonLewishamHowever, moving forward you will be assigned to work in one or more boroughs that make up L&amp;Qs housing stock. When applying, please refer to the map attached – CLICK LINK <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAo6LdIQL4HJudJg71zt0dn3Qi4nUjjuLDBtH2oewScpqnwV5oTMuRcMY2QnjNNJpt" target="_blank">London &amp; SE Map.pdf</a>; <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHADrOxZVFmI3yE3RTAQWsMc+6Lx/cDLxing3UD8oeVLgqC3KdTep46BFGtVa9OYSOR" target="_blank">London &amp; SE Map 2.pdf</a>;<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAtj6yDhHS2tWq/Nl8JNqQGZsNC0tQ4CZE1+2Ap3jIeoBcvGNx0OgARx1u48qgYK/d" target="_blank">NW Boroughs Map.pdf</a> detailing the boroughs L&amp;Q hold responsibility for, and specify the borough/s that would be preferential for covering, according to commute and living area. As you will be required to travel as part of this role, we will require candidates to have a full driving license and access to a vehicle.Your impact in the role: · The job entails carrying out surveys for dwellings, communal areas, garages and other L&amp;Q assets. · You will work closely with all other staff within the Asset Strategy team providing technical advice and support on all aspects of asset management. Capturing data to ensure compliance with Decent Homes and the Housing Health &amp; Safety Rating System (HHSRS) with knowledge of the Homes (Fitness for Human Habitation) Act 2018. · You will record all data collected on PDA or tablet for uploading into our main database. Gather information relating to previous and current planned programmes and use this data to update existing stock condition component information and updating and interpret information retained within the asset management databases.· You will work closely with our Stock Condition Administrators, ensuring appointments are diarised and completed on time, with identified HHSRS hazards and decent home failures reported within the appropriate regulatory timescale. · You will work well within your own team and be able to effectively engage with colleagues from other teams to solve problems and find the best solutions.What you'll bring:· MinimumHND/HNC in construction, or similar qualification · Experience of undertaking stock condition surveys and developing asset investment programmes.· Ability to identify property and customer needs and develop appropriate solutions.· Excellent data handling and analysis skills.·Decent Homes, HHSRS, Homes (Fitness for Human Habitation) Act, Gas safety, Legionella and IEE regulations.If this sounds like you, we would love for you to apply!If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. Applications will be favourably received from those who live within, or close proximity to, their chosen borough/s.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ 





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Stock Condition Surveyor x 4 - 7266

** Previous Applicants May Not Apply **Title: Customer Care OfficerContract: Permanent, Full-TimeHours: 37.5 hours per weekSalary: £32,007 per annum to £35,388 per annum dependent on experienceGrade: 5Reporting Office: Stratford, LondonPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAvS+mhl0dTxssinBv5jo2QEghmh9BqNAYwKo/qBlw0b7xBookjhLQXASff2MSozlM" target="_blank">Role Profile - Customer Care Officer.docx</a> Closing date for completed applications: 23rd November 2025 at 11 PM<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Customer Care team at L&amp;Q!Passionate about customer care? Prepared to go the extra mile to ensure our customers get a great service? If so, you could be the person we are looking for.Our Aftercare team is looking for someone who is confident and loves interaction with customers, builders and consultants. You must enjoy problem solving and have a determination to achieve positive outcomes for our customers in strict timeframes.The role will involve being the point of contact for our customers when reporting repairs in their new homes and having a positive input into new schemes that L&amp;Q is developing.It is essential that you possess excellent telephone skills, organisational and IT skills, together with the ability to work as part of a team.If you have a positive mind set, want to be involved in an exciting team that rise to challenges and want to make a real difference……we want to hear from you.Essential Skills:<ul><li>Highly motivated, pro-active, flexible and outcomes focused</li><li>Committed to excellent customer service</li><li>Excellent communicator with audiences at all levels</li><li>Effective time management</li><li>Energy and drive to achieve objectives</li><li>Strong IT experience especially in Excel</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Customer Care Officer

Title: Customer Service Advisor Contract: Permanent, full time - 35 hours per week.Salary: London £26,775, Outside London: £25,210 per annum.Grade: 3 Reporting office: London, Stratford or Manchester, Trafford.Persona: Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required.Working pattern: Monday – Friday between 8am – 6:15pmClosing date: 17th November 2025 at 11pmInterviews: 2nd December to 5th December 2025Start date: 26th January 2026Training: There will be 7 weeks of mandatory training via Microsoft TeamsEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks).So you know the full expectations of our homeworking contracts, please read the whole advert and it’s supporting documents before applying.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKRbs/M0cjafrOL/6EkJiJ4mIQcMzA8jF6qvYBQXtzGoftWlJQw/CaTXwGYR0gQNOwrrBydf5Wu4TGyzQ9WLnUX" target="_blank">Customer Service Advisor Role Profile.docx</a><a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKRbs/M0cjafrOL/6EkJiJ4U3aML6jI/sPaDVKSGYUpbLNnoAGdQMKUeWKFbB9wdZ4/UHc+LRxNdv+OfDmaFYjZ" target="_blank">CSA Supporting document.pdf</a>Join our Customer Services Team at L&amp;Q:Do you love helping people?Are you passionate about delivering excellent customer service?Do you want to work for an organisation that really makes a difference?Then look no further! L&amp;Q has an award-winning customer service centre, we strive for excellence and our customers are the most important part of our business! As a member of the customer service centre, it is vital that you have the passion as a customer service professional to deliver excellence every time.We are large company, and we are still growing! The Customer Service Centre alone receives circa 3500 inbound calls per day. It is a vibrant and fun department with excellent training and promotion opportunities. We're looking for someone who can demonstrate strong communication skills and has experience of prioritising and managing their own time. To be successful you’ll need to be a high achiever who strives to meet and exceed KPIs. This will be measured against the high standards of customer satisfaction we set ourselves, are you up to the challenge?If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Be the first point of contact for our residents. Provide first contact resolution where possible, through ownership of queries and taking the relevant action required.</li><li> Deal with a wide range of enquiries, which could include: maintenance repairs new and existing, housing management, account information – such as paying rent, money advice and support, Buying and selling property, and general leasehold enquires.</li><li>Answers customers messages via multiple channels, such as telephone, email and any inhouse packages to enhance the customer service experience.</li><li>Provide accurate and appropriate information to the enquiry.</li><li>Keep confidential records of customer interactions, transactions, comments and complaints, using the appropriate tools/ systems.</li><li> Comply with company policy and procedures.</li><li>Advocate L&amp;Q Values</li><li>Liaise with other departments where needed.</li><li>Play an active role towards departmental KPI’s and company objectives. </li></ul>What you'll bring:<ul><li> Clear communication skills both written and verbal</li><li>Excellent listening skills.</li><li>Remain resilient and focused while handling difficult conversations.</li><li>Be able to work in a fast-paced environment and under pressure.</li><li>Be able to communicate and engage with the diverse and wide range needs from our customers and stakeholders.</li><li>Able to use positive and empathetic language to influence both internal and external stakeholders.</li><li>Confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both your team and overall department.</li><li>Responsible for your own time management and adhering to schedule.</li><li>Computer literacy, to be able to navigate multiple company software applications while still actively listening. - Problem solver using own initiative and take a common sense approach.</li><li>Target driven to achieve your individual KPI’s and objectives</li><li>Be responsible for your own learning (seeking advice, support, help and guidance when required</li></ul>If offered a permanent role you’ll receive a competitive annual salary with the potential to earn an additional £2,500 We issue a one-off reward of £500 for passing probation and you’ll receive up to £2,000 when you become multiskilled/learn new telephone channels (£500 per skill, max £1,500 within the first 18 months). Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…Due to operational requirements of the business, including the need to provide service users and residents access to L&amp;Q employees who are responsible for responding to all repair requests—including emergency and health &amp; safety issues—handling income and financial enquiries such as rent payments and resident support, and managing housing-related queries including anti-social behaviour, neighbour safety, and homeownership matters between 8:00am - 8:00 pm Monday to Friday. Therefore we require those times to be covered by colleagues, and we operate a shift rota to cover this requirement. Our recruitment process: Shortlisted candidates will be invited to an assessment between the dates of 28th, 29th, 30th and 31st October. The interview will be a 60-minute online assessment, which will include competency based questions and a scenario with an IT assessment. Candidates will need to have a quiet space for the duration of the interview and be prepared with a Microsoft teams set up with a camera, working audio and notebook &amp; pen. Where possible, it’s recommended to use a computer, laptop or tablet for the interview process. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Customer Service Advisor - 7264

Title: Apprentice Marketing AssistantContract: 2-year, Fixed Term ContractHours: Full-Time, 37.5 hours per weekSalary: £27,081 per annumReporting Office: Manchester, Old TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAGRt67awWMe3REkxbuuCf/Dm48XywRwrofM+UDk7rPqKHLwu+m3tlivTzGKkgsxmU" target="_blank">Role Profile - Apprentice Marketing Assistant.docx</a> Closing date for completed applications: 16th November 2025 at 11 PMInterviews will tentatively be conducted on 1st December 2025.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.NB: To qualify for apprenticeship funding, the individual must have a valid and eligible residency status. This requires residency in the UK (or British Overseas Territories) for at least 3 years prior to the start of the apprenticeship.The L&amp;Q Early Talent Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.Introduction: The new homes marketing team works across L&amp;Q’s sale and rental tenures to promote our homes for sale and rent to potential customers and deliver quality, educated leads for our sales team. This ensures we can meet our ambitious sales targets. The team consists of marketing, PR and digital colleagues. Overview of the role:This is an ideal role for an individual looking to start a career in marketing in a company with high profile residential developments. For the successful candidate there will be lots of opportunities to progress your career in marketing.You will provide administrative support to the marketing team in order to implement effective and efficient marketing plans and campaigns for the sales sites. You will act as the first point of contact for internal customers, external suppliers and stakeholders.The role will be varied and include managing email accounts, raising purchase orders, processing invoices and updating IT systems where necessary. You will collate on and off-line marketing collateral including sales brochures, digital placements, imagery, media and PR coordination for each development.A large part of the role will also include keeping our website and property portals up to date with accurate data and information each week and in line with guidelines as well as compiling weekly email marketing to nurture the existing lead database.You will contribute to marketing strategies and creative briefs through regular competitive analysis producing reports where required. You will also collate local information for prospective buyers to help our wider vision of improving the customer experience and journey.You will also co-ordinate the creative pitches for branding, websites, video content, signage, interior design etc as required for our wide range of developments. When we’re close to launching a new build development, you will assist the Marketing Manager with ensuring the sales team are well-equipped with everything they need to run a sales office.What you'll bring:To be successful in this role, you will have:<ul><li>Capability to undertake accurate and efficient office processes</li><li>Computer literate with good proven competency in MS Office (CMS systems, email marketing platforms, CRM systems and Photoshop is desirable).</li><li>Strong organisational skills</li><li>Ability to multitask and meet strict deadlines</li><li>Proactive with strong initiative</li><li>Strong, effective communication with all internal and external parties</li></ul>If you are interested in this role and have the experience required, then apply without delay! Apprenticeship details: <a href="https://www.apprentify.com/courses/marketing-apprenticeships/cim-marketing-executive/" target="_blank">Level 4 Marketing Executive Apprenticeship</a>Apprenticeship entry requirements: A minimum of 5 GCES grade 4 to 9 including Maths and English.We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Apprentice Marketing Assistant

Client Driver/Attendant 28 Hours per week (Term Time Only)Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Client Transport have a fleet of assessable vehicles and cars that are required to transport SEN Children and Vulnerable Adults to various location within and outside the Authority boundaries. The operating centre is Lower House Lane Widnes, Transport Co-ordination staff have 33 driver/attendants that are required on a daily basis to run the service.Your Contributions:We have are looking to recruit 2 x Client Driver/Attendant(s) into our Passenger Transport Team at Halton Borough Council.To transport SEN Children and Vulnerable Adults.We are looking for employees that display the qualities to enhance an existing professional and well established transport service.The role will primarily be responsible for transporting vulnerable adults and special educational needs children from their homes to various educational establishments and settings within and outside of the borough of Halton.Hours: 28 per week, Split-shifts: Monday to Friday Morning shift-3 hours/Afternoon shift-3 hours (Term Time Only)Each shift may have an operational difference that may require a slight variation in length of each shift that covers the daily 6 hour shift.Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, Jeff Briggs 0151 511 7809Interviews will take place in December 2025 At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Client Driver / Attendant

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It is an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what is great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:An exciting opportunity has arisen to join the Benefits Team. The Benefits Team supports people within the borough, helping with payments of housing benefits and council tax reduction to over 12,000 residents and is responsible for the processing of Housing Benefit/Council Tax Reduction applications. This must be done in accordance with the regulations and procedures that are in place, and they must be completed accurately in a timely manner. The main purpose of the Benefit officer role is to undertake work concerning Housing Benefit and Council Tax Reduction, and to ensure that the Benefits computer databases is accurately maintained at all times. We are looking to recruit a full-time Benefit Officer to support this work; the post is based in our Widnes Stadium office with a hybrid working arrangement.Your Contributions:<ul><li>Excellent customer service skills - The ability to communicate in a professional manner with the public, on the phone, face to face and in writing. </li><li>Experience of data processing</li><li>The ability to work as a team and on your own initiative. </li><li>You must be able to make decisions in accordance with set policies and procedures. </li><li>Educated to GCSE standard (or equivalent) including Maths and English.</li><li>Awareness of maintaining confidentiality during the role.</li></ul> Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Car leasing schemes </li></ul>Next Steps:At Halton Borough Council, we want all our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact (Gary Tootle or Angela Murphy on 0151 511 8497 / 0151 511 8781)At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.Interview date to be confirmed.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you are interested, please complete your application as early as possible. We look forward to receiving your application!





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Benefits Officer

Job Title: Head of Procurement Starting Salary: £72,268 progressing to £80,062 per annum Hours: 37 per week Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Are you an ambitious procurement professional keen to lead and inspire a busy procurement team? Do you thrive on managing through change?This is an exciting opportunity to lead a high performing procurement team which provides strategic advice and tender management services to all departments within Hertfordshire County CouncilYou will guide a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, detailed technical support for above UK threshold tenders, and advice on national frameworks and quotation procedures.You will act as a strategic adviser to major procurements, working closely with colleagues in the Commercial Law team.The council has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services and you will play a key role in continuing to improve the service.<h4>About the role</h4><ul><li>You will ensure the provision of quality advice to new procurements, support negotiations with suppliers, and champion a commercial approach.</li><li>You will develop and maintain a corporate procurement strategy, defining the council’s ambitions in local economic development, social value and sustainability</li><li>You will ensure that the council’s contract regulations are maintained and improved regularly, and in line with any changing legislation / govt. guidance.</li><li>You will ensure the council continues to be compliant with UK procurement legislation, including the requirement for transparency notices</li><li>You will promote best practice procurement across the council and support the development of commercial, procurement and contract management skills.</li><li>Reporting to the Director of Finance, and as a member of the leadership team of the Finance Department, you will work with senior colleagues to ensure the council’s contract spend is effective and well managed</li><li>You will ensure effective systems are in place to support procurement activities, including eTendering, data analysis, data transparency and financial risk management.</li><li>You will represent the council at local, regional and national level to promote Hertfordshire and act as a conduit for good practice nationally to be brought back into the council</li><li>You will represent the council as required in the transition period of the local government reorganisation process, working collaboratively with colleagues in district and borough procurement to shape strategic direction and develop new structures and delivery mechanisms</li><li>You will use your excellent communication skills to lead and manage this service, provide inspirational leadership, as well as contribute towards broader strategic objectives.</li></ul><h4>About you</h4>Essential &nbsp;<ul><li>Educated to degree level with a recognised professional qualification (e.g. CIPS (Chartered Institute of Procurement and Supply) Level 6)</li></ul>or<ul><li>A proven leader in public sector procurement with a comprehensive understanding of relevant procurement legislation</li><li>Demonstrable ability to lead, manage and motivate staff, as well as drive and implement best practice</li><li>Ability to translate strategic business objectives into targeted projects and deliverables, with particular focus on delivering savings from the council’s third party spend</li><li>Ability to build effective teams and relationships and to support others in developing and achieving their personal, professional and organisational goals</li><li>Ability to communicate clearly and concisely orally and in writing to a range of audiences and the ability to listen and respond to feedback</li><li>Ability to develop and manage effective relationships with internal and external partners on a range of issues, including local government reorganisation</li><li>Ability to encourage innovative approaches to delivery of services to improve cost effectiveness and quality levels, embracing the use of new technologies such as AI</li></ul>Desirable <ul><li>Wide ranging knowledge of local government and health service organisations, priorities, delivery models etc.</li><li>Broad knowledge of current issues facing the local government sector and Hertfordshire County Council particularly</li><li>Experience of developing strong personal professional networks</li><li>Budget management experience</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level LDR15 job profile. Please locate this via:Job profiles - Organisational LeadershipTo hear more about this opportunity please contact <a href="mailto:Steven.Pilsworth@hertfordshire.gov.uk" target="_blank">Steven.Pilsworth@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 9th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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Hertfordshire County Council

Head of Procurement

Contract Manager (maternity cover, up to 12 months)Are you a confident, proactive contract manager who thrives in a fast-paced environment and is passionate about delivering excellent property services? Join our newly formed Repairs Team and help shape the future of responsive repairs and maintenance across our organisation.As a Contract Manager, you’ll play a key role in managing the performance of our responsive repair contractors, supporting strategic contract administration, and driving service improvements. You’ll work closely with operational teams and stakeholders to ensure quality, value for money, and customer satisfaction.What you’ll be doing:<ul><li>Managing contractor performance, resolving escalations, and ensuring KPIs are met.</li><li>Supporting Property Services Managers and holding contractors to account.</li><li>Leading regular review meetings and identifying service improvements.</li><li>Acting as a point of escalation and driving resolution of issues.</li><li>Using data and insight to support proactive service delivery.</li><li>Building strong relationships with internal and external stakeholders.</li></ul>What we’re looking for:We’re looking for someone who can demonstrate the following essential criteria:<ul><li>Proven Contract Management Experience (experience managing contractor performance, KPIs, and resolving escalations).</li><li>Strong Communication and Stakeholder Skills. Able to build rapport across all levels and challenge constructively when needed.</li><li>Initiative and Problem-Solving Ability. Uses own initiative, thinks creatively, and makes fair, independent decisions.</li><li>Organisational and Prioritisation Skills. Manages competing priorities effectively in a fast-paced environment.</li><li>Customer-Focused and Collaborative Approach. Understands both client and contractor perspectives and promotes a “one team” culture.</li></ul>Why join us?We’re committed to delivering Simple, Safe, and Smart services. Our values, Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, and Pull together are at the heart of everything we do. If you share these values and want to make a real impact, we’d love to hear from you. You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Shortlisted candidates will be invited to attend an in-person interview on the following dates.27 November, Waterloo, Westminster Bridge Road28 November, Pitsea, BasildonPlease read before you apply<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>A full UK driving licence and access to a vehicle is desirable.</li><li>Location and Travel Requirements. This role is primarily field- and office-based and will require regular travel to work closely with internal teams and contractors. You will be expected to spend time at our offices in Waterloo, Pitsea, and Houghton Hall, as well as with our contractors based in Loughton and Houghton Regis. Flexibility to travel between these locations is essential to support effective collaboration and contract management.</li><li>This role will require a Basic BDS check. </li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Contracts Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Peabody

Contracts Manager

Technical Services Coordinator – Keep Our Spaces Safe, Smart and Spotless Are you a hands-on problem solver who loves keeping things running smoothly? As a Technical Services Coordinator at Peabody, you’ll be part of a busy Facilities team, helping to maintain the look, feel, and safety of our corporate estate.From minor repairs and compliance checks to supporting moves and setting up rooms, you’ll be the go-to person for keeping our buildings in top shape. If you’re practical, proactive, and ready to make a visible impact, we’d love to hear from you.What You’ll Do<ul><li>Carry out minor repairs and maintenance across our buildings</li><li>Complete planned preventative maintenance (PPM) tasks including PAT testing and water checks</li><li>Conduct regular building inspections to ensure compliance and presentation standards</li><li>Support landscaping and decoration to keep properties looking great</li><li>Respond to helpdesk requests and meet service level agreements</li><li>Assist with fire marshal duties, first aid, and out-of-hours site support</li><li>Help with moves, portering, and room setups</li><li>Escalate out-of-scope works and contribute ideas for service improvements</li><li>1 week out of 6 - You will be part of a shared Out of Hours rota where you will be paid an extra £100 plus overtime for call outs</li></ul>What You’ll Need<ul><li>A full UK driving licence (you’ll be driving a company van)</li><li>Solid understanding of basic maintenance and fabric repairs</li><li>Experience in a facilities or property support role</li><li>Strong customer service skills and a proactive attitude</li><li>Good knowledge of health and safety regulations (fire, legionella, asbestos, etc.)</li><li>Ability to use Microsoft Office and maintain accurate records</li><li>IOSH Managing Safely or equivalent – desirable</li><li>Legionella Awareness or other statutory compliance training – desirable</li></ul>Please Read Before ApplyingThis role requires a Basic DBS check and a full UK driving licence. You’ll be expected to travel across sites and work flexibly, including out-of-hours support on a rota basis.Interviews are ongoing until Friday 5th December.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Technical Services Coordinator (Multi-Trade)

Grounds Maintenance Operative – Help Keep Our Communities Green, Clean and ThrivingLove working outdoors? Enjoy making green spaces look their best? As a Grounds Maintenance Operative at Peabody, you’ll be part of a hands-on team that keeps our estates looking great all year round. From parks and play areas to waterways and walkways, you’ll help create safe, welcoming environments for our residents and visitors.This is a role where your hard work is seen and appreciated every day. You’ll be out and about, using your skills and equipment to maintain beautiful landscapes and contribute to a cleaner, greener community.What you’ll do<ul><li>Maintain shrub beds through pruning, weeding, and leaf clearing using hand tools and machinery</li><li>Cut grass with hand-held and ride-on mowers</li><li>Remove litter, leaves, and debris from landscaped areas—including bins and drug-related waste</li><li>Carry out weed and pest control, graffiti removal, and snow clearance</li><li>Patrol parks, mark pitches, and check play areas for safety</li><li>Support tree maintenance teams and help keep waterways clean and clear</li><li>Follow health and safety procedures and wear all required PPE and uniform</li></ul>What you’ll need<ul><li>Experience in grounds maintenance</li><li>Ability to work outdoors in all weather conditions</li><li>Skilled in using a wide range of tools, machinery, and equipment</li><li>Specialist knowledge of horticultural practices</li><li>NVQ Level 1 or equivalent</li><li>A current UK driving licence</li><li>Physically fit and ready for hands-on work</li><li>Clear and polite communication skills</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li></ul>Please read before applyingThis is a physically active, outdoor role. You’ll be working across multiple sites and using a variety of equipment. You’ll need to be comfortable working in all weather conditions and confident using powered tools and machinery. This role requires a Basic DBS check and a full UK driving licence.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be held at Hailey Road, Erith on Tuesday 2nd December. Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Environmental Operative - Grounds Maintenance

Ealing Council have an exciting new opportunity as a System and Data Analyst available on a full time basis.Are you passionate about using data to make a real difference in people’s lives? We’re looking for a skilled System and Data Analyst to join our Adults’ Social Care team. You’ll play a key role in providing timely, accurate analysis and interpretation of business intelligence, supporting strategic decisions and service improvements for our residents.The purpose of this role is to drive data-led service improvement by analysing and interpreting complex data sets, ensuring compliance with both national and local performance targets.By developing and maintaining insightful dashboards and performance management information, the role supports informed decision-making and continuous improvement. Presenting benchmarking information enables the evaluation of performance and guides future actions.Collaboration with managers and partners is central to fostering a culture of improvement, while leading on national, service user, and carer surveys ensures that feedback is accurately captured and acted upon.The role also champions data quality, delivers briefings and training as required, and upholds data protection and governance standards. Additionally, it contributes to change programmes and remains abreast of the latest trends in data analysis to ensure the organisation remains forward-thinking and compliant.As a System and Data Analyst you will:<ol><li>Work in close collaboration with the Operational Data Lead and Senior Performance Analyst, contributing to the development of an insight and intelligence culture throughout Adult Social Care.</li><li>Support with the development and delivery of business intelligence products such as dashboards.</li><li>Support Adult Social Care with local implementation of the Corporate IT strategy.</li></ol>Our ideal will have the below skills and experience:<ol><li>Strong knowledge of social care and experience with management information systems.</li><li>Advanced MS Excel skills and proficiency with business intelligence tools (e.g., Power BI, SQL).</li><li>Experience working with large datasets, using coding tools to manipulate and analyse data.</li><li>Excellent analytical, numerical, and communication skills.</li><li>Experience managing or supervising staff.</li><li>A relevant professional qualification or equivalent practical experience in a data analyst role.</li></ol>You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.<a href="https://www.ealing.gov.uk/download/downloads/id/21172/role_profile_-_systems_and_data_analyst.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

System and Data Analyst – Adults’ Social Care

Trinity Fields is a special school for pupils aged between 3 and 19 years, with severe and complex needs. The school provides highly specialist provision on the main school site in Ystrad Mynach, as well as in its 8 satellite classes that are based in mainstream schools. We serve the County Borough of Caerphilly as well as having some pupils from neighbouring authorities. Trinity Fields is highly regarded by parents/carers and professionals alike. There are currently 330 children on roll.We are committed to providing a highly individualised and inclusive education to all our pupils, with an emphasis upon meeting their individual needs and developing their strengths and interests within a highly supportive and engaging learning environment.We are a Rights Respecting School. We are firmly committed to the United Nations Conventions of the Rightsof the Child.We are also a Healthy School (we hold the Welsh Network of Healthy School Schemes National Quality Award), an Inclusive School (we hold the IQM Flagship School status), an Investors in Families School (we hold the Investors in Families Diamond Award) and an ECO School (we hold the ECO Schools Platinum Award). Estyn (June 2019) judged us to be EXCELLENT in all 5 inspection areas. We are looking to appoint a highly committed and enthusiastic member of staff to join our school premises team (Estates), to commence from July 2025 following HR recruitment checks. We are looking for a friendly, reliable and flexible individual eager to make a positive impact in our school. You will be responsible for ensuring premises and grounds are kept to high standards, with a varied skill set required. The post is offered on a full time, permanent basis 37 hours per week, 52 weeks of the year. Hours of duty include the following shift patterns: 6am-2pm and 11am – 7pm which may include evening work/weekend work/annual leave cover. Grade 4: SCP5 - 6 £25,583 - £25,989 per annum30 days holidays plus Bank Holidays, rising to 34 days after 5 years service. To commence ASAP (pending all employee checks). Successful applicants will benefit from a full induction programme and ongoing support. You will also have access to our comprehensive continuing professional development programme. We are legally obliged to ask you to provide evidence of your right to work in the UK. If you are invited to interview, you will be asked to provide appropriate documents such as your full birth certificate/passport/work permit in accordance with the Asylum and Immigration Act 1996.To view the Job Description and Person Specification please select the relevant attachment from the attachments listAfter reading the Job Description and Person Specification, if you would like to have an informal discussion about the role please contact Dave Jenkins, Headteacher on 01443 866000 or email: <a href="mailto:trinityfieldsschool@sch.caerphilly.gov.uk" target="_blank">trinityfieldsschool@sch.caerphilly.gov.uk</a>Application forms can be accessed and submitted via Eteach.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all applicants. This will include an enhanced check with the Disclosure and Barring Service.Applicants may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.This vacancy has been advertised in english only as there is no welsh requirement





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Caerphilly County Borough Council

School Premises Staff (Estates) - Site Assistant

We are recruiting a Bereavement Services Officerat Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Bargoed HouseTeam: Green Spaces and Transport Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £39,152 - £41,771 and offer access to training and development opportunities. An opportunity has arisen for a dedicated and empathetic professional to lead the delivery of services across the Council’s cemeteries, war memorials, and allotments. This key role involves ensuring all interments are conducted with dignity and in full compliance with statutory and Council requirements. The successful candidate will oversee operational management, stakeholder engagement, and team leadership, while driving service improvements and maintaining high standards. Based at Bargoed House, the post requires excellent communication, legal awareness, and a commitment to compassionate service delivery. The successful candidate will work closely with funeral directors, contractors, allotment federations/groups and the public. If you’re ready to make a meaningful impact during sensitive times, we’d love to hear from you. For the role, we ask that you have: <ul><li>A relevant Level 4 qualification on the Credit and Qualifications Framework for Wales.</li><li>A high degree of sensitivity, compassion and empathy is required when working with the public during their most vulnerable times of grief and an extensive legal knowledge of the bereavement process.</li><li>Experience of planning and management of assets within cemeteries, such as memorials, benches and chapels.</li><li>Full UK Category B (Cars) driving licence to drive a Council vehicle.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sian Jones / Michael Headington on 01443 811457 or email <a href="mailto:bereavementservices@caerphilly.gov.uk" target="_blank">bereavementservices@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.





<ul></ul>

Bereavement Services Officer

TEACHING ASSISTANT – Level 1Learning together in a changing world creating, SUCCESS for all.Trinity Fields is a special school for pupils aged between 3 and 19 years, with severe and complex needs. We serve the County Borough of Caerphilly as well as having some pupils from neighbouring authorities. Trinity Fields is highly regarded by parents/carers and professionals alike. We have recently been inspected by Estyn (June 2019) who judged us to be EXCELLENT in all 5 inspection areas. This is a very exciting time for the school as we develop formal partnerships with the local authority and mainstream schools with specialist resource bases in order to improve the outcomes for pupils with ALN across the County Borough. These posts could either be at the main site or at one of our satellite provisions.We are committed to providing a highly individualised and inclusive education to all our pupils, with an emphasis upon meeting their individual needs and developing their strengths and interests within a highly supportive and engaging learning environment.We are a Rights Respecting School. We are firmly committed to the United Nations Conventions of the Rights of the Child.We also hold the Inclusion Quality Mark (IQM) Flagship status, the Welsh Network of Healthy Schools Schemes National Quality Award and Investors in Families, Diamond Award.We require creative flexible, dynamic and hardworking individuals who will enhance an already outstanding staff team.Permanent: Salary: Grade 4 SCP 5 - 6, 32.30 hours per week, 39 weeks of the year. To commence ASAP (pending all employee checks), application forms can be accessed and submitted via Eteach.To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role please contact Dave Jenkins, Headteacher on 01443 866000 or email <a href="mailto:trinityfieldsschool@sch.caerphilly.gov.uk" target="_blank">trinityfieldsschool@sch.caerphilly.gov.uk</a>We are legally obliged to ask you to provide evidence of your right to work in the UK. If you are invited to interview, you will be asked to provide appropriate documents such as your full birth certificate/passport/work permit in accordance with the Asylum and Immigration Act 1996.Applicants may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all applicants. This will include an enhanced check with the Disclosure and Barring Service.Under the Education (Wales) Act 2014 all Learning Support staff in schools, (which includes the post referred to herein), must be registered with the Education Workforce Council for Wales (EWC) from 1 April 2016. Your employment will be subject to satisfactory documentary evidence of registration, and continuing registration, as a Learning Support Assistant with the EWC.Information on how to register with the Education Workforce Council (EWC) can be found on the following website <a href="https://www.ewc.wales/site/index.php/en/" target="_blank">https://www.ewc.wales/site/index.php/en/</a> or by telephoning, 02920 460099. It is your responsibility to ensure you register and continue to register as part of your terms and conditions of employment.This vacancy has been advertised in english only as there is no welsh requirement





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Teaching Assistant Level 1 Trinity Fields

Midday Supervisory AssistantLearning together in a changing world creating, SUCCESS for all.Trinity Fields is a special school for pupils aged between 3 and 19 years, with severe and complex needs. We serve the County Borough of Caerphilly as well as having some pupils from neighbouring authorities. Trinity Fields is highly regarded by parents/carers and professionals alike.We have recently been inspected by Estyn (June 2019) who judged us to be EXCELLENT in all 5 inspection areas.This is a very exciting time for the school as we develop formal partnerships with the local authority and mainstream schools with specialist resource bases in order to improve the outcomes for pupils with ALN across the County Borough. These posts could either be at the main site or at one of our satellite provisions.We are committed to providing a highly individualised and inclusive education to all our pupils, with an emphasis upon meeting their individual needs and developing their strengths and interests within a highly supportive and engaging learning environment.We are a Rights Respecting School. We are firmly committed to the United Nations Conventions of the Rights of the Child.We also hold the Inclusion Quality Mark (IQM) Flagship status, the Welsh Network of Healthy Schools Schemes National Quality Award and Investors in Families, Diamond Award.<h4>MID-DAY SUPERVISORY ASSISTANTS</h4>We need committed mid-day supervisors to work alongside our teachers and teaching assistants to help our children develop essential key skills. You will be involved with the following:Helping to get the children ready for lunch.Either feeding children, teaching the children to feed themselves or ensuring the children interact appropriately at the table and develop good table manners.Supervising the children on the playground and developing their play skills.Taking children to the toilet and supporting their self-care needs.Induction, training and supervision is provided for Mid-day Supervisory AssistantsSalary: Grade 1Hours: 2 hours a day, Monday to FridayTo commence ASAP (pending all employee checks), application forms can be accessed and submitted via Eteach.To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role please contact Dave Jenkins, Headteacher on 01443 866000 or email <a href="mailto:trinityfieldsschool@sch.caerphilly.gov.uk" target="_blank">trinityfieldsschool@sch.caerphilly.gov.uk</a>We are legally obliged to ask you to provide evidence of your right to work in the UK. If you are invited to interview, you will be asked to provide appropriate documents such as your full birth certificate/passport/work permit in accordance with the Asylum and Immigration Act 1996.Applicants may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all applicants. This will include an enhanced check with the Disclosure and Barring Service.This vacancy has been advertised in english only as there is no welsh requirement<ul></ul>

Midday Supervisory Assistant Trinity Fields

<h4>Why Southwark?</h4>Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?Southwark Council is offering an exciting opportunity to be part of our brand-new leisure centre, empowering residents to lead healthier, happier lives. We are seeking dynamic and passionate Group Exercise Instructors to join our growing team. If you have a passion to motivate, and encourage our community to live healthier, happier lives through fitness and wellbeing then we want you to be a key part of this vision. this is the perfect opportunity to make an impact in a dynamic environment at Southwark leisure centres across the borough.<h4>What You'll Be Doing</h4>As a Group Exercise Instructor (Body Pump, Body Combat, Body Balance, Pilates, Yoga, Aqua aerobics and Pre &amp; Postnatal Afrobeats Dance Instructor), you will lead dynamic courses aimed to improve cardiovascular health, muscle tone, and general fitness levels, promoting total well-being by combining physical exercise, mental attention, and emotional balance. Through aerobics, circuits, high-intensity interval training (HIIT), dance fitness, spin, or body conditioning.You’ll lead and deliver a variety of high-energy and engaging group fitness classes to members of all abilities. You will be responsible for creating an inclusive, fun, and motivating environment that promotes fitness and wellbeing.You’ll be working in a brand-new facility with top-of-the-line equipment and support from a friendly and energetic team. We are looking for individuals who are enthusiastic about helping others achieve their fitness goals.Your Key Responsibilities:<ul><li>Deliver engaging and effective group exercise classes for a variety of fitness levels</li><li>Create a positive, supportive atmosphere that encourages participation and inclusivity</li><li>Ensure the safety of all participants by providing clear instructions and guidance</li><li>Assist with the development and implementation of class schedules</li><li>Encourage and motivate participants to reach their personal fitness goals</li><li>Stay up to date with the latest fitness trends and exercise techniques</li><li>Provide excellent customer service and foster a welcoming, professional environment</li><li>Adhere to health and safety regulations at all times</li></ul><h4>What We're Looking For</h4>About you :<ul><li>A nationally recognized Group Exercise Instructor qualification or equivalent.</li><li>Experience in teaching a variety of group exercise classes is preferred</li><li>Excellent communication and interpersonal skills</li><li>Passionate about fitness and helping others succeed</li><li>Ability to adapt to different fitness levels and create a positive experience for everyone</li><li>First Aid and CPR certification or willingness to obtain</li></ul><h4>Additional Information</h4>Closing Date: Friday 21 November 2025Interview Date: Friday 28 November 2025Pay and Engagement:We offer these roles on an hourly remuneration, with hourly rates reflecting the class type, experience, and qualifications of the instructor. Working as part of Southwark’s vibrant leisure community, you’ll have the flexibility to deliver sessions that support residents in leading active, healthy lifestyles.Group Exercise Instructor (Active) £31.14 per hourGroup Exercise Instructor (Holistic) £37.18 per hourUpload your full CV, employment history and a supporting statement addressing the person specification.The role is classed as Regulated Activity under safeguarding legislation. To help us ensure the safety and wellbeing of those we support, you’ll be asked to declare all cautions and both spent and unspent convictions as part of the recruitment process.Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service.Please note that the closing date for applications for this position may be brought forward, depending on the volume of applications received. We encourage you to submit your application as soon as possible to avoid missing out on the opportunity. We will not be able to consider applications received after the new closing date, should it be adjusted.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2647929&amp;ptId=109419" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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Southwark Council

Group Exercise Instructor

<h2>About the job</h2>Salary: £42,839 - £46,142 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent&nbsp;Make a difference where it matters most. Luton Council is seeking a knowledgeable and experienced Housing Asset Fire Safety Surveyor to join our dedicated Housing Services team. This is a vital role where your technical expertise and understanding of fire safety legislation will help us ensure the safety and well-being of our residents across our housing stock.As a Housing Asset Fire Safety Surveyor, you will provide expert, specialist fire safety support and advice across the department. You will ensure that all fire safety requirements are inspected, managed, and maintained in line with the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act, and wider health and safety legislation.You will be responsible for identifying fire-related risks across our housing portfolio and for designing, arranging, and overseeing the required remedial actions. Your work will directly support compliance with the council’s fire safety strategy and contribute to the overall safety of our communities.Key Responsibilities<ul><li>Carry out fire risk assessments (FRA) and manage FRA validations across housing assets.</li><li>Identify fire-related risks and manage remedial work packages from conception to completion.</li><li>Support major investment and refurbishment schemes with specialist fire safety guidance.</li><li>Undertake procurement and contract evaluation activities, both pre and post-contract.</li><li>Liaise with key stakeholders, including internal teams, consultants, contractors, and residents.</li><li>Provide expert technical advice and training to housing staff on fire safety.</li><li>Ensure compliance with CDM, Asbestos, COSHH, and Health &amp; Safety legislation.</li><li>Support the council’s Building Safety Manager on all fire and building safety matters.</li><li>Work closely with residents and groups to promote fire safety awareness and best practice.</li><li>Prepare technical specifications, drawings, contract documents, and manage programmes of work.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a proactive, qualified professional with a strong background in building maintenance, particularly around fire safety and compliance.You will have:<ul><li>HNC qualification (or equivalent) in Surveying or a construction-related discipline.</li><li>NEBOSH Fire Safety &amp; Risk Management (or equivalent).</li><li>In-depth knowledge of fire safety legislation, building regulations, and health and safety law.</li><li>Proven experience in project and contract management, including budget setting and monitoring.</li><li>Experience in conducting property surveys, producing technical specifications, and managing programmes of work.</li><li>Excellent communication and interpersonal skills – able to negotiate, advise, and collaborate effectively with a wide range of stakeholders.</li><li>A commitment to equality, diversity, and the principles of inclusive service delivery.</li></ul>You must also be:<ul><li>Able to attend meetings and emergencies outside standard working hours.</li><li>Willing and able to travel to sites and venues across Luton and, where required, the UK.</li></ul>Why Join Luton Council?At Luton, you’ll be part of a forward-thinking council with a strong focus on community safety, sustainable housing, and service excellence. We offer a supportive environment where your expertise will have a direct and visible impact. Join us and be part of a team that values professional development, innovation, and public service.Ready to take the next step? Apply today to be part of a team that’s working to keep Luton safe, compliant, and future-ready.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2> On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1640900&amp;ptId=12029" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1640909&amp;ptId=12029" target="_blank">download: Housing Asset Fire Safety Surveyor JD&amp;PS.pdf</a></li></ul>





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Luton Borough Council

Housing Asset Fire Safety Surveyor

<h2>About the job</h2>JOB PURPOSE SUMMARY: Reporting to the Head of IT, the IT Portfolio Manager will lead a small team responsible for turning business requirements into successful projects. It’s a people-centred role that requires a track-record of delivering projects, strong stakeholder relationship skills, and the ability to coach and develop other project managers. The IT Portfolio Manager is a trusted business partner for our internal and external customers, understanding their needs and requirements, and is accountable for delivery of agreed initiatives. You’ll lead your own team of IT project professionals (currently two project managers and one PMO manager) with contract management responsibility for several external partners who provide additional project delivery resources when required. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Business partnering: Building trusted relationships across airport departments and external partners to understand their current and future technology needs. • Shaping the portfolio: Turning new demand into a prioritised, deliverable roadmap of IT projects. • Leading and developing the team: Managing and developing our IT Project Managers and IT PMO to deliver consistent, high-quality outcomes. • Overseeing delivery: Ensuring projects are governed effectively, delivered to time and budget, and that risks are well managed. • Be hands-on when needed: As a small team, you’ll be comfortable running your own projects or undertaking assurance reviews when needed. • Driving improvement: Continually evolving our project management framework, reporting and demand management approaches to strengthen delivery maturity across the IT department. • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.<h2>About you</h2>KNOWLEDGE, SKILLS &amp; EXPERIENCE REQUIRED: • Demonstrable experience of managing a portfolio of technology projects. • Recent experience of managing, coaching and developing IT Project Managers or PMO professionals. • Excellent communication, planning and stakeholder management skills. • Strong understanding of project governance, budgeting and portfolio reporting. • Commercial and financial acumen with experience of building business cases. • Experience working with or managing third-party suppliers and consultancy partners. • A project, programme or portfolio management qualification. • Willing to work from our offices at London Luton Airport for at least 3 days a week typically as you’ll need to be visible to your stakeholders, customers and delivery teams.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the&nbsp;IT Portfolio Manager&nbsp;job description to&nbsp;<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the reference&nbsp;PM3010&nbsp;in the subject line. In the body of the email, please make sure to include the following:&nbsp;<ul><li>Current and expected salary&nbsp;</li><li>Notice period/availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662175&amp;ptId=12025" target="_blank">download: JD-IT-Portfolio-Manager_V0.1.pdf</a></li></ul>





<ul></ul>

IT Portfolio Manager

<h2>About the job</h2>Reporting to the IT Portfolio Manager, the Senior IT Project Manager has responsibility for delivering multiple technology-enabled initiatives across the airport. It’s a varied role that requires a track-record of delivery, strong relationship skills, and the ability to turn business requirements into tangible outcomes. The Senior IT Project Manager works closely with our internal and external customers on a blend of large and small initiatives that have a technology component. Work will range from IT-for-IT projects, such as infrastructure and systems upgrades or lifecycle refreshes, to business systems projects that introduce new software solutions across the airport, to the delivery of IT &amp; Cybersecurity requirements on capital/construction programmes. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Delivering results for your customers: Delivering consistent high-quality results for project sponsors and customers. • Project Management fundamentals: Following our IT Project Management Framework, you’ll ensure initiatives are scoped, planned, resourced, governed and delivered in a controlled way, with a focus on outcomes. • Shaping business requirements and business cases: Working with sponsors and their teams to develop their requirements and justification for change. • Run effective meetings: Whether it’s a steering group, project board or project team meeting, your meetings will be timely, structured and effective. • Risk, issue and dependency management: You’ll identify and manage risks and dependencies proactively. • Reporting: Your sponsor and project team will be kept up to date on project progress, with regular management reporting (and escalation if required) to the IT Portfolio Board. • Coaching your project team: As a champion of our IT Project Management Framework, you’ll be a role model for project delivery excellence, seeking opportunities to upskill your project team and other members of the IT department along the way. • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.<h2>About you</h2>SKILLS &amp; EXPERIENCE REQUIRED: • A minimum of 3 years working as a Project Manager on a variety of technology-enabled projects. • Experience working in a fast-paced operational roles, with the ability to multi-task on a variety of initiatives, prioritising across tasks and projects where required. • Proficient in using Microsoft cloud-based project, planning, collaboration reporting tools. • Experience building project business cases and managing project finances. •&nbsp; Excellent written and verbal communication skills with the ability to influence at all levels. • A project or programme management qualification or a demonstrable track record in self-development throughout your career. • Willing to work from our offices at London Luton Airport for at least 3 days a week typically as you’ll need to be visible to your stakeholders, customers and delivery teams.<h2>Application process</h2>*&nbsp; &nbsp; Please do not apply on this site&nbsp; &nbsp;*If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the&nbsp;Senior IT Project Manager&nbsp;job description to&nbsp;<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the reference&nbsp;SPM3010&nbsp;in the subject line. In the body of the email, please make sure to include the following:&nbsp;<ul><li>Current and expected salary&nbsp;</li><li>Notice period/availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662177&amp;ptId=12026" target="_blank">download: JD-IT-Senior-Project-Manager_V0.1.pdf</a></li></ul>





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Senior IT Project Manager

<h2>About the job</h2>Salary: £36,363 - £41,771 a year pro rata Hours per week: 37 Contract type: Fixed term until August 2026&nbsp;This position is available as a secondment opportunity until August 2026. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.Candidates that do not have relevant enforcement experience, but demonstrate that they&nbsp;potentially have the skills required to be able to do this job with training, will be considered on a ‘potential to recruit ‘basis. This role starts on L7 salary band (£36,363 - £39,152) and increases to M1 (£39,152-£41,771) on the successful completion of on the job training.Are you passionate about driving sustainability, reducing waste, and creating a greener future for Luton? Luton Council is seeking a dynamic and proactive Recycling &amp; Re-use Lead to take a key role in shaping and delivering our recycling and waste reduction services.Working closely with the Strategic Support Manager and supporting the Head of Waste Prevention and Commercial Operations, you will lead on the development, implementation and monitoring of innovative recycling and re-use initiatives that meet the requirements of the waste hierarchy and align with local and national waste strategies.This is an exciting opportunity for a motivated professional to influence how Luton reduces waste and increases recycling, delivering real environmental benefits for our residents and communities.Key Responsibilities<ul><li>Lead the delivery of recycling and re-use initiatives, ensuring alignment with strategic waste objectives.</li><li>Develop, implement and monitor service plans and projects that deliver measurable improvements in recycling performance.</li><li>Analyse and interpret complex data to identify trends, inform decision-making, and produce meaningful reports for senior management and Council committees.</li><li>Support efficient and effective performance of waste management services, meeting targets, budgets and timescales.</li><li>Oversee service and project delivery, ensuring compliance with Health &amp; Safety and equality legislation.</li><li>Consult, influence and negotiate effectively with stakeholders within and outside the Council.</li><li>Prepare and present clear business cases, project documentation and financial reports.</li><li>Represent the Council at meetings, events and site visits, including those outside normal business hours.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We’re looking for someone with:<ul><li>Demonstrable experience in the waste sector, including service delivery and project supervision.</li><li>Proven track record in delivering services and projects that meet performance standards and targets.</li><li>Strong analytical skills, with the ability to interpret data and present actionable insights.</li><li>Excellent communication, presentation and IT skills.</li><li>Confidence in challenging, influencing and negotiating with a wide range of partners.</li><li>Experience in financial monitoring, forecasting and cost centre management.</li><li>A graduate or professional qualification in a relevant field, or equivalent experience.</li><li>Knowledge of best practice in waste management, related legislation and Health &amp; Safety requirements.</li><li>Awareness or experience of WRAP, DEFRA or similar environmental initiatives.</li></ul>You’ll be decisive, organised and able to manage your workload independently, while promoting equality, sustainability and continuous improvement in everything you do.Additional Requirements<ul><li>Ability to attend sites and meetings within and outside the borough.</li><li>Willingness to attend meetings outside normal business hours.</li><li>Full driving licence and ability to travel as required.</li></ul>Why Luton Council?At Luton, we’re committed to delivering services that protect our environment, improve our communities, and make a difference for future generations. You’ll be part of a supportive team with the chance to innovate, influence and deliver lasting impact.Apply today and help us build a cleaner, more sustainable Luton.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662265&amp;ptId=12028" target="_blank">download: Waste Prevention Officer R4P JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662266&amp;ptId=12028" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Waste Prevention Officer - R4P

Role PurposeTower Hamlets is a culturally diverse borough in which an exciting opportunity has arisen for a Green Team Operative As a Green Team operative for the Boroughs Green Team you will take a lead role on the horticultural maintenance of Parks and Open Spaces throughout Tower Hamlets You will be responsible for a range of duties including Grass cutting flower bed maintenance and bowling green maintenance The Council is committed to improving the quality of its green spaces and the Green Team Operative will have a key role in supporting this aim.Key ResponsibilitiesThe key responsibilities for the role of Green Team operative include:<ul> <li>Carry out a range of horticultural maintenance activities, in accordance with best horticultural practices, so that designated sites are prepared and maintained to a high standard of horticulture and overall appearance</li> <li>Support the implementation of improvements to designated sites, and the associated preparation for local and national award schemes.</li> <li>Undertake basic maintenance of tools, equipment and machinery, identifying and reporting defects.</li> <li>Deal with the public in a courteous and efficient manner, answering questions relating to the parks, noting and reporting any complaints to the Operations Leader.</li> <li>Participate in the delivery of horticultural- and ecological-based community events and activities such as tree planting, bulb planting and clean-up days.</li> <li>The Council has a strong commitment to achieving equality and opportunity in both services to the community and in the employment of people, and expects all employees to understand and promote its policies in their own work, including undertaking any training where necessary.</li></ul>RequirementsKey requirements for the role of Green Team operative include Knowledge of issues relating to parks and open spaces. Knowledge of First Aid necessary to protect public safety and the infrastructure of the park. Knowledge of Health &amp; Safety pertaining to parks and open spaces and the safe use of Pesticides Working knowledge of plants, bedding schemes and fine turf maintenance Experience of working in a front line grounds maintenance service Working experience of maintaining green spaces to a high standard Experience of working alone and as a member of a team Experience in the use of appropriate grounds maintenance tools and machinery Able to operate and carry out routine maintenance of horticultural machinery tools and equipmentAdditional InformationInterviews will be week commencing TBC For an informal discussion on this post, please contact Lesley Pearce, Green Team Coordinator (Clean, Green &amp; Highways) on 07572102276 or <a href="mailto:lesely.pearce@towerhamlets.gov.uk" target="_blank">lesely.pearce@towerhamlets.gov.uk</a> This post is open to the following types of applicants: Redeployees/Internal/External/Agency All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website <a href="https://lbth-app.alvius.net/jobs/1885/url" target="_blank">http://www.towerhamlets.gov.uk/lgnl/jobs_and_careers/council_vacancies.aspx</a>Application DetailsThis post is open to the following types of applicants: Redeployees/ Internal/ External/ AgencyIf this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match traineesAll applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.Internal employees should apply via the council's Intranet. External applicants apply via the Council's website <a href="https://lbth-app.alvius.net/jobs/1885/url" target="_blank">www.towerhamlets.gov.uk/careers</a>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Green Team Operative

Job Description Job Title: Head of Street Scene and Leisure Salary: £75,312 – £87,033 per annum Grade: I Contract Type: Fixed Term (2 years) Working Hours: 37 hours per week About the Department This role sits within the Place Directorate and reports to the Chief Operations Lead. The Street Scene and Leisure service is responsible for delivering key environmental services including waste management, street cleansing, parks and open spaces, arboriculture, and grounds maintenance. The team plays a vital role in maintaining Thurrock’s public realm and ensuring services are delivered efficiently, safely, and in line with community needs. About the Role As Head of Street Scene and Leisure, you will be responsible for: <ul> <li>Leading and managing Waste Management and Clean &amp; Green Services.</li> <li>Overseeing the Household Waste and Recycling Centre and related commercial operations.</li> <li>Managing budgets, income streams, and procurement of external contracts.</li> <li>Driving service improvement, public satisfaction, and strategic development.</li> <li>Representing the service at senior leadership and council meetings.</li> </ul> This role offers the chance to make a real difference by enhancing the quality and sustainability of Thurrock’s environment and public spaces. What We’re Looking For We’re looking for someone who has: <ul> <li>Proven leadership in managing multi-disciplinary teams and large-scale services.</li> <li>Strong strategic planning, budget management, and contract oversight experience.</li> <li>Expertise in waste management, environmental legislation, and grounds maintenance.</li> <li>Excellent communication, negotiation, and stakeholder engagement skills.</li> <li>A track record of innovation and service transformation</li> </ul> Essential Qualifications: <ul> <li>Degree, management qualification, or relevant professional qualification.</li> <li>Certificate of Technical Competence for Household Waste and Recycling Centres (desirable).</li> </ul> Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: <ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li> </ul> Important Dates Closing Date (Redeployment Only): 20th November 2025 Closing Date (Internal &amp; External): 7th December 2025 Additional Information If you have any questions about the role or interview process, please contact: Paul Crick – Chief Operations Lead <a href="mailto:Paul.Crick@thurrock.gov.uk" target="_blank">Paul.Crick@thurrock.gov.uk</a>&nbsp; &nbsp;To view the Job Profile and Person Specification, please follow the link below:&nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EULOXcZlW8dBrJniFz__oX0BAcmmwyyNo9jsHEFzodGZ-g?e=EGOOBZ" target="_blank">Download Job Profile (PDF Document)</a>If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Head of Street Scene and Leisure

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1230/CVP_0344_-_MST-CAN_FRS_Job-Description_May-2025.pdf" target="_blank">CVP_0344_-_MST-CAN_FRS_Job-Description_May-2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1231/CVP_0344_-_MST-CAN_FRS_Person-Specification_May-2025.pdf" target="_blank">CVP_0344_-_MST-CAN_FRS_Person-Specification_May-2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1234/CVP_0344_-_Conditions_of_Service.pdf" target="_blank">CVP_0344_-_Conditions_of_Service</a></li>
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Your Application Form should be tailored to reflect the competencies within the person specification. Please note if an Application Form does not reflect the person specification it is unlikely to be shortlisted. To upload your Application Form you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.
There is an exciting opportunity to join the Knowsley MST-CAN service [Multisystemic Therapy for Child Abuse and Neglect] as a Family Resource Specialist.
We are looking for a dedicated and resilient person to join our small and friendly team.
MST-CAN works with the families of children open to Knowsley Children’s Social Care who are at risk of removal due to physical abuse or neglect. We work with the families by following the MST-CAN model, aiming to significantly reduce risk so that children can remain safely at home.
You must therefore have the skills to work with both children and adults facing multiple and complex difficulties, and the tenacity to continue to work with families despite being faced with reluctant engagement or typical trauma responses.&nbsp; You must also be open to entering homes where there can be significant levels of neglect
You will play an important part in service delivery, helping families to overcome practical barriers such as housing and debt so they can access the MST-CAN intervention.&nbsp; You will be directed tasks by the&nbsp;Therapists, but must also have the initiative to follow through pieces of work independently whilst communicating updates appropriately to the Therapist and Supervisor via weekly paperwork and clinical supervision.
You will develop links with other local agencies to ensure a systemic support network for families and be able to work in a flexible way; this will include occasional evening and weekend working. You will be given full training in the MST model and MST-CAN adaptation techniques as well as being supported throughout interventions by the MST-CAN Supervisor, MST-CAN Consultant and MST-CAN Therapists. You must be able to attend the MST 5-day training, MST-CAN 4-day training and 4-day trauma training which may be away from the locality and require overnight stays. If you enjoy working in a challenging yet rewarding role with ongoing learning and strong supervisory/team support, then this may be the job for you.
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
See the benefits of working for Knowsley MBC&nbsp;<a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:
Sarah Ritson, MST-CAN Supervisor, on 07810054008 for an informal conversation

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