Childrens Homes Business Support Officer

Childrens Homes Business Support Officer

Job description

Part Time / 25 Hours Per Week / Permanent

Sponsorship is not available.

Applicants must have the right to work in the UK.

Children and Young People are at the heart of the work that we do. We have children’s residential homes across the city which offer guidance and support to young people who are in the care of the Local Authority.

Working in a team of 15 to 25 staff, we are a growing service and are expanding from 8 to 10 homes over the next several years

This is a part time, permanent role working 25 hours per week Monday to Friday. You’ll be primarily undertaking office-based work and hours within one of our children’s homes with some unsocial hours, in line with the needs of the service. However, on occasion you’ll be expected to undertake errands in the community e.g. shopping and attending meetings and/or cover work in other locations when needed.

Your main duties will include:

- You’ll support all aspects of running the home and assist young people - who are residents –in practical aspects of travel and living arrangements, as well as developing their independence.

- Your day will vary from helping with administrative activity of the home such as record keeping, IT systems and processes and processing financial documentation, to front of house activities, including, receiving visitors, dealing with phone enquiries etc.

- Whilst this is primarily a business support post you will use your personal and professional skills to make a huge difference to the young people who live in the children’s homes.

- Helping them to overcome any difficulties or disadvantages they may face – allowing them to strengthen their future. You’ll form bonds with a variety of young people, some of whom may require higher levels of support from you e.g. with their budgeting and IT skills.

- You’ll support young people to have their voice heard in all aspects of their lives by actively encouraging them to connect with the communities around them, whilst helping them to keep their independence. Working jointly with other individuals, agencies, and community resources, you’ll provide a holistic approach to young people and their families.

To be successful in this role you’ll need:

- Full Right to Work in the UK – Sponsorship is not available.

- Have experience of working in a business and customer support environment, with sound communication, IT and financial skills including, using and updating spreadsheets, e-mails, presentations, web, and systems for your own and other peoples’ use.

- Someone who is organised, resilient and adaptable, as you will not only support the business support functions of the staff team, you will also be an integral part of the wider care team providing a range of support to young people who live in the home. This may include teaching them IT skills, helping with online shopping, and on occasions providing emotional support.

- With sound problem-solving skills you must have the confidence to suggest and develop new systems and ways of working to support the overall efficient and effective running of the children’s home and wider residential service.

- Due to the sensitive nature of the service, you must adhere to GDPR, data confidentiality and data system security.

You must be able to travel to and/or work in a range of locations within the city.

This post is subject to an Enhanced DBS check and must be over 21 years of age.

At Leicester City Council, we offer

- A friendly, inclusive workplace where everyone is valued.

- Opportunities for professional development and training.

- A supportive environment that encourages personal growth.

- A chance to be part of a community-focused organisation that truly cares.

If you are excited about working with young people, enjoy variety and fun, and are ready to take on a rewarding challenge in a warm, homely environment, we would love to hear from you!

If you’d like to have a chat before applying, feel free to contact Dawn Smith on 0116 4546837