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Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team: The Macmillan Welfare Rights Officer post is based within the Welfare Rights team. This is within Halton`s Chief Executives Directorate and is part of the Benefits family that assists in maximising the income and resources available to residents of the borough. You will help provide advice and practical assistance to customers, who may be under the most stressful of circumstances, to claim their entitlements. Staff will be based at the DCBL Stadium in Widnes and may have the opportunity to hybrid work. Service delivery can be both through the Council`s One Stop Shop`s &amp; by home visiting. The team can utilise flexible working and this post carries an Essential Car User Allowance.Hours: 37 per week Your Contributions:<ul><li>You will have 5 GCSE`s at grade C or above (including English and Maths) or equivalent qualifications.</li><li>Good written and communication skills</li><li>.Ability to write letters, complete forms with a good standard of grammar and spelling</li><li>High level of numerical skills</li><li>Ability to work as part of a team often working under pressure at peak periods</li><li>Experience of calculating/ advising/ assessing national welfare benefit entitlements</li><li>A good awareness of the impact of Cancer and other life limiting illnesses on the lives of those directly affected by it, and their immediate support networks.</li></ul> Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development</li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact David Gray ( <a href="mailto:david.gray@halton.gov.uk" target="_blank">david.gray@halton.gov.uk</a>) Interviews will take place on 07/11/2025 At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





<ul></ul>

Halton Borough Council

Halton Borough Council's Plan

Macmillan Welfare Rights Officer

The Benefits Department are looking to recruit a Benefits Assessment Officer on a temporary basis to process claims to both Housing Benefit and Local Council Tax Support. Previous experience of claim assessment is desirable but not essential.To be successful in this role you must have very good interpersonal and IT skills. You will also have a confident methodical and organised approach to your workload and team resources.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





<ul></ul>

Uttlesford District Council (Essex)

Benefit Assessment Officer

<ul></ul>





<h2>Job introduction</h2>Job Title: Pensions OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:An exciting opportunity has arisen for a temporary fixed term contract within the Liverpool City Council Payroll and Pensions service for a Pension Officer role.&nbsp;This role incorporates the efficient administration of a high quality, accurate and timely pension function for a range of customers and in accordance with statutory, legislative, and contractual obligations.The successful candidate should be conversant and have an up-to-date knowledge of Defined Benefit and defined contribution schemes.&nbsp;This role combines large occupational pension scheme administration with smaller private pension scheme administration including the Local Government Pension Scheme, The Teachers Pension scheme, the NHS pension scheme.The landscape of Local Authority Pension administration has changed enormously, and the role now involves Liverpool City council being an employer as well as a Payroll &amp; Pension service provider to individual customers as well as other local authorities and academies.This role is fixed term to cover absence and will end 30th November 2026Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing - offer including Employee Assistance Programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date:&nbsp;midnight Wednesday 22nd October 2025 Shortlisting date:Thursday 23rd October 2025 Interview date:Thursday 30th October 2025 Interview type: Face to faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact John Connor at <a href="mailto:john.connor@liverpool.gov.uk" target="_blank">john.connor@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Pensions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8750/Revenues_Officer_JD.pdf" target="_blank">Revenues_Officer_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Revenues Officer
Salary: £30,269- £32,790

Be part of our successful Council Tax team to compile and maintain records of our 100,000 properties across Sevenoaks and Dartford districts.
Our team are responsible for dealing with all aspects of Council Tax, from administration and billing to recovery and enforcement. You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.
If you have a customer service or retail background, a passion to deliver excellent customer service and the ability to stay calm under pressure then we would love to hear from you!
This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).
Interested in the role and want to know more?
For further details on the role, please contact one of our Revenues Team Leaders on 01732 227000.
Need advice on how to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Closing date: 2nd November 2025
Interviews: 25th November 2025

Revenues Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8583/M555_Revenues_Officer.pdf" target="_blank">M555_Revenues_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



We're on the lookout for a passionate individual who wants to help us make a difference to local communities here in Charnwood, Leicestershire.
We are a customer-focused, ambitious, and dynamic organisation, which is committed to supporting communities, looking after the environment, and creating a thriving economy.
The Council is recruiting for a Revenues Officer.
The role involves working as part of the Council Tax Billing Team, with primary responsibility for the billing and collection of council tax.
You should have excellent administration and IT skills as well as experience of dealing with members of the public.
The benefits of working with us:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 7 hours and 299.7 hours of leave (depending on grade and length of service) inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.

Charnwood Borough Council

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The Pensions Service is looking for a highly motivated individual to join our Operations team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. &nbsp; &nbsp;We are a very friendly team and there is plenty of opportunity for development within the Pensions Service.Please be advised that previous applicants within the last 6 months need not apply.&nbsp;Please note that your personal statement should contain details of how you meet the essential criteria (including desirable criteria if applicable), we will not be reviewing CVs.&nbsp;If you have any queries please contact: <a href="mailto:natasha.baker@westnorthants.gov.uk" target="_blank">natasha.baker@westnorthants.gov.uk</a>Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? The Pensions Officer role sits within the Operations Team &amp; is responsible for pension administration tasks including processing benefit calculations, data input and validation, responding to queries from members, employers, pensioners and dependents, peer check colleagues’ casework, updating/processing member records with the relevant information. &nbsp;This fast-paced customer facing role is critical to ensure casework is either dealt with immediately at the point of contact or is efficiently allocated to the appropriate casework team.Please see job description for further information about what this role involves.About you You’ll need previous experience of working within the LGPS and ideally experience in a similar role. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.Previous experience using Altair and/or ERP is advantageous.We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.Please see person specification for a full list of essential and desirable criteria.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Pension Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8412/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8413/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8414/Revenues_and_Benefit_Officer_JDPS_-_Generic_2025.doc" target="_blank">Revenues_and_Benefit_Officer_JDPS_-_Generic_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



The Role:
An exciting opportunity has become available to join the Revenues and Benefits team at Hastings Borough Council.
The Revenues and Benefits team is responsible for the timely and accurate assessment of Housing Benefits and Council Tax Support claims in accordance with legislation/local scheme and service performance targets and the billing and recovery of Council Tax ensuring that collection rates and targets are achieved.
The ideal candidate will already have experience of working in a Revenues and Benefits environment and be eager to work across both the Revenues and Benefits services.
About You:
You will be a self-motivated and proactive individual educated to GCSE level equivalent (an IRRV Level 3 qualification or above is desirable but not necessary) and have:
<ul>
<li>A strong understanding of Housing Benefit and Council Tax legislation.</li>
<li>Experience of working in a Revenues and Benefits environment.</li>
<li>Experience of using NEC Revenues and Benefits software.</li>
<li>Excellent communication and organisational skills.</li>
<li>Resilience and the ability to work calmly under pressure.</li>
<li>A flexible and collaborative approach, with the ability to manage competing priorities.</li>
</ul>
Why Work for Us?
This role comes with:
<ul>
<li>Generous annual leave entitlement starting at 27 days annual leave rising to 32 days after 5 years, 35 days after 10 years and 37 days after 15 years. </li>
<li>Flexible working scheme to support you in achieving a good work/life balance. </li>
<li>
Hybrid working – you can work from home to suit your personal circumstances attending the office as and when required. 
</li>
<li>Membership in the Local Government Pension Scheme (LGPS).</li>
</ul>
<ul>
<li>Access to lifestyle discounts and employee assistance programmes.</li>
<li>Professional development through our e-learning hub.</li>
<li>Cycle-to-Work scheme and more!</li>
</ul>
For more information about the role, please see the attached Candidate Job Pack.

Revenues and Benefits Officer- Generic

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8365/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8366/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8367/Revenues_and_Benefits_Compliance_Officer_JDPS_2025.doc" target="_blank">Revenues_and_Benefits_Compliance_Officer_JDPS_2025</a></li>
</ul>





Are you an experienced fraud Officer with a good understanding of Revenues and Benefits Service? Do you have an eye for details and a passion for ensuring accuracy in financial investigation? If so, we want to hear from you.
An exciting opportunity has become available to join the Revenues and Benefits team at Hastings Borough Council.
It is an essential requirement that the candidate has experience of working in a Council Tax or a Benefits Section and have knowledge of Council Tax and Welfare Benefits Law and Procedures, as well as experience of investigation techniques generally, and specifically public sector services.&nbsp; You will also have the ability to show awareness of fraud in relation to Council Tax Reduction, Council Tax, Business Rates accounts and entitlement in a similar environment.&nbsp; The successful candidate will be self-motivated and an effective team player, with excellent customer care and communication skills.
In this role , you will be responsible for ensuring compliance with legislation, policies, and procedures relating to Housing Benefits, Business Rates, and Council Tax Reduction. You will investigate discrepancies, review all reductions, discounts, and exemptions to ensure that they are granted correctly, where incorrect, the reductions, discounts and exemptions are removed or reduced accordingly and where appropriate penalties are imposed in line with policies and legislation. To review all fraud referrals within Revenues and Benefits team for veracity and decide whether these should be pursued. Collate and prepare Benefit Fraud Referrals for further investigation and prosecution for the DWP and to review National Fraud Initiative data matching exercise.
If you feel you have the necessary qualities, then we would like to hear from you.
Previous applicants need not apply for this position.

Revenues and Benefits Compliance Officer

We are looking for an enthusiastic and committed person to join our team on a part-time basis. The role of the Compliance Officer is to protect and maximise the Council Tax/Business Rate base by undertaking risk based reviews of all discounts, exemptions and reliefs, including Local Council Tax Support, to ensure that they are granted correctly and that where incorrect, the reduction, discount or exemption is removed or reduced accordingly, and where appropriate impose penalties in line with policies and legislation. The Compliance Officer will also be responsible for investigating fraud preparing reports including conducting Interviews under caution and for undertaking occasional compliance visits and regularly assist in the production of no tolerance and seasonal publicity campaigns.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





<ul></ul>

Compliance Officer - Revenues (Part-Time)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8007/Person-Specification--CVP0450.pdf" target="_blank">Person-Specification--CVP0450</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8008/Grade_E_Revenues___Benefits_Assistant_JD_2025.pdf" target="_blank">Grade_E_Revenues___Benefits_Assistant_JD_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8011/Conditions_of_Service_-_CVP0450.pdf" target="_blank">Conditions_of_Service_-_CVP0450</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the&nbsp;<a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.&nbsp;
Come join us and be part of our success.&nbsp;
2 x Temporary posts for 12 months.&nbsp;
We are seeking a motivated and customer-focused&nbsp;Assistant Revenues &amp; Benefits Officer to join our Housing Benefits Overpayments Team. Based within Exchequer Services the role will support the recovery of Housing Benefit overpayments including maintaining accurate records, contacting customers to make arrangements to recover debt, and dealing with customer enquiries.&nbsp;&nbsp;
To be successful, you will be experienced in using Microsoft, have a strong customer focus and be able to communicate effectively at all levels face to face, verbally and in writing.
The full Job Specifications lists the skills and knowledge we are looking for in this role.
Closing Date: Sunday, 19th October 2025
Interview Date: W/C 27th October 2025
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Annemarie Ness&nbsp; <a href="mailto:Anne-marie.ness@knowsley.gov.uk" target="_blank">Anne-marie.ness@knowsley.gov.uk</a>&nbsp; 0151 443 3686
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.&nbsp;
See the benefits of working for Knowsley MBC&nbsp;<a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Knowsley Council

Revenues & Benefits Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7941/Revenues_and_Benefits_Officer_JDPS_Sep_2025.docx" target="_blank">Revenues_and_Benefits_Officer_JDPS_Sep_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7942/Join_us_at_Tonbridge___Malling_BC.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We’re looking for a motivated and detail-oriented individual to join our Revenues &amp; Benefits team as a Revenue &amp; Benefits Officer.
In this varied and rewarding role, you’ll manage a diverse caseload, ensuring cases are handled efficiently and in line with statutory regulations, policies, and procedures. Ideally, you’ll bring experience from a local government setting and have knowledge of Revenues &amp; Benefits systems and document management tools—but we’re also keen to hear from candidates with strong administrative skills and a willingness to learn.
You’ll need to be confident working with data, maintaining accurate records, and using Microsoft Office and web-based systems. Experience in administering Housing Benefit and/or Council Tax discounts and exemptions would be a strong advantage.
This role is ideal for someone with excellent communication skills, a customer-focused approach, and the ability to work quickly and accurately in a fast-paced environment.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling&nbsp;Borough&nbsp;Council</a>
For an informal discussion about the role, please contact Andrew Rosevear, Deputy Revenue &amp; Benefits Manager at <a href="mailto:andrew.rosevear@tmbc.gov.uk" target="_blank">andrew.rosevear@tmbc.gov.uk</a>.&nbsp;

Tonbridge & Malling Borough Council

Revenue and Benefits Officer (part-time)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7679/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7686/Recovery_Officer_Temp_role_JD_.docx" target="_blank">Recovery_Officer_Temp_role_JD_</a></li>
</ul>





Recovery Officer&nbsp; 
18-month fixed-term contract 
Full time – 37 hours per week
Scale 5 (SCP12 - 17) £28,598 - £31,022 per annum
Benefits of working here:&nbsp; Local Government Pension Scheme, generous annual leave, agile working, staff discounts.
Rochford is a mix of urban and rural and London Southend Airport sits within its boundaries.&nbsp;
We are currently operating a hybrid model of working, which enables our employees to work smarter, focusing on the importance of physical connections to meet the needs of those we provide services for, whilst balancing that with the ability to work remotely.&nbsp; Our employees are provided with the resources to be able to work in this way effectively and are provided with a laptop to do so.&nbsp; This role will be mix of working from Rochford District Council’s offices at The Launchpad - Airport Business Park and home working.
Our culture and values
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day-to-day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
The job role
We are looking for an experienced Recovery Officer to join our team dealing with the recovery of Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debts.
The successful candidate will be dealing with customers, making and monitoring payment arrangements. You will also be responding to general correspondence.
We are looking for someone who can work under pressure and react quickly to changing priorities. You must have a flexible and adaptable approach to work.
You will need to be a confident outgoing individual with excellent organisation and IT skills.
Are you up for the challenge?&nbsp; If so and you fulfil the criteria we would like to hear from you.
Interviews: - Date to be confirmed
For an informal chat please call Claire Malcolm, Recovery &amp; Enforcement Officer on 01702 318018.

Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7677/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7678/Income_Officer_JD_Oct_2024.pdf" target="_blank">Income_Officer_JD_Oct_2024</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you good with numbers and people?
Do you want to make a difference to the lives of people in our local community?
Do your skills currently include: Excellent customer service, good communication and a can-do attitude?
We have an exciting opportunity to join the Waverley Rent Accounts team, to maximise Waverley’s income and minimise the risk of bad debts, evictions, and homelessness.
The successful candidate will work with tenants, other Council teams and stator agencies. They will provide support, advice, and signposting to tenants, to maximise their income and make payment.
This is the perfect opportunity to use your customer service and negotiation skills, deliver a responsive service and acquire new knowledge.
We are looking for candidates with the ability to understand the needs of our local community, tenacity to pursue targets and the enthusiasm and ability to learn.
This post is a full-time role, 37 hours per week.
For an informal discussion about the post, please contact Deborah Harding (Rent Account Manager) on 01483 523 137.
We do not accept CV’s without a completed application form. Strictly no agencies please.
Closing date for applications: Monday 27th October 2025 at 9.00am.
Interview date: Thursday 6th November 2025.
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Income Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7444/Revenues_and_Benefits_Officer_JDPS_Sep_2025.docx" target="_blank">Revenues_and_Benefits_Officer_JDPS_Sep_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7445/Join_us_at_Tonbridge___Malling_BC.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We’re looking for a motivated and detail-oriented individual to join our Revenues &amp; Benefits team as a Revenue &amp; Benefits Officer.
In this varied and rewarding role, you’ll manage a diverse caseload, ensuring cases are handled efficiently and in line with statutory regulations, policies, and procedures. Ideally, you’ll bring experience from a local government setting and have knowledge of Revenues &amp; Benefits systems and document management tools—but we’re also keen to hear from candidates with strong administrative skills and a willingness to learn.
You’ll need to be confident working with data, maintaining accurate records, and using Microsoft Office and web-based systems. Experience in administering Housing Benefit and/or Council Tax discounts and exemptions would be a strong advantage.
This role is ideal for someone with excellent communication skills, a customer-focused approach, and the ability to work quickly and accurately in a fast-paced environment.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling&nbsp;Borough&nbsp;Council</a>
For an informal discussion about the role, please contact Andrew Rosevear, Deputy Revenue &amp; Benefits Manager at <a href="mailto:andrew.rosevear@tmbc.gov.uk" target="_blank">andrew.rosevear@tmbc.gov.uk</a>.&nbsp;

Revenues & Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7281/Job_Description_BO_Sep_25.pdf" target="_blank">Job_Description_BO_Sep_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7282/Conditions_of_Service_-_CVP0444.pdf" target="_blank">Conditions_of_Service_-_CVP0444</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7286/Person-Specification--template---CVP0444.pdf" target="_blank">Person-Specification--template---CVP0444</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.&nbsp;
Come join us and be part of our success.
The Benefits Service is part of Exchequer Services and are situated in Municipal Buildings, Huyton. The Team works flexibly between 7am and 7pm with a combination of office based and home working.
We are looking to recruit an experienced Benefit Officer to join our committed and friendly assessment team on a full time, permanent basis.The successful candidate will process Housing Benefit and Council Tax Reduction Claims as well as Discretionary Housing Applications. You will also review existing claims to identify changes.
Claims are verified in several ways including customer contact and accessing DWP systems, you must have excellent communication skills both verbally and written.
You must be able to demonstrate a good level of literacy and numeracy skills
Closing Date: Wednesday, 29 October 2025 at 23:59pm&nbsp;
Interview Date: W/C 24 November 2025&nbsp;
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Donna Wilkinson via telephone at 0151 443 5877&nbsp;
Carmel Moore via telephone at 0151 443 4044
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.&nbsp;
See the benefits of working for Knowsley MBC&nbsp;<a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6870/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6871/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6872/Benefit_Officer_Job_Description_new_format.docx" target="_blank">Benefit_Officer_Job_Description_new_format</a></li>
</ul>





We have an exciting opportunity for a Benefit Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.&nbsp;
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas&nbsp;of the country.&nbsp;&nbsp;The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Benefit Officer to join our Revenues and Benefits team.
The Role:
As part of the wider&nbsp;Revenues and Benefits Service&nbsp;you will have a key role in&nbsp;providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
<ul>
<li>You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.</li>
<li>The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.</li>
</ul>
What we are looking for:
<ul>
<li>You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.</li>
<li>Knowledge of Housing Benefit and Council Tax Support.</li>
<li>Excellent communications skills, both written and verbal and be able to manage your own workload.</li>
<li>Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.</li>
<li>Ability to keep up to date with relevant legislative changes.</li>
<li>Conscientious attitude and attention to detail</li>
<li>Ability to remain calm and focused under pressure.</li>
<li>Enthusiastic about doing an excellent job and delivering results.</li>
<li>Flexible approach to work to accommodate changing priorities.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including a hybrid working pattern for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: week commencing 27 October 2025
If you wish to discuss this position informally, please contact sarah&nbsp;<a href="mailto:sneyd@rbwm.gov.uk" target="_blank">sneyd@rbwm.gov.uk</a>

<ul></ul>





<h2>Job introduction</h2>Job Title: Assessment Team LeaderA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working&nbsp;at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:Ready to lead with purpose and make a real difference in people’s lives?&nbsp;At Liverpool City Council, we’re on the lookout for a passionate and experienced Assessment Team Leader to join our Benefits Service within Transactional Services.&nbsp;If you're someone who thrives on helping others, loves leading a team, and knows Housing Benefit inside out—we’d love to hear from you!&nbsp;What’s the role all about?&nbsp;You’ll be leading a brilliant team of Assessment officers, making sure claims are processed accurately, efficiently, and with care.&nbsp;You’ll be the go-to person for complex cases, support your team through change, and help shape how we deliver services to the people of Liverpool.&nbsp;This is more than just a job—it’s a chance to lead with heart, bring fresh ideas, and make a real impact in your community.&nbsp;What we’re looking for:<ul>
<li>Solid experience and ideally some leadership under your belt!</li>
<li>A great communicator who can guide, support, and inspire a team</li>
<li>Someone who’s organised, proactive, and ready to take on a challenge</li>
<li>A problem-solver who stays calm under pressure and focused on solutions</li>
<li>A team player who’s committed to delivering excellent service to residents</li>
</ul> Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing - offer including Employee Assistance Programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight Sunday 19th October 2025 Shortlisting date: w/c Monday 20th October 2025 Interview date: w/c Monday 3rd November 2025 Interview type: Face to faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Tom Clark at <a href="mailto:tom.clark@liverpool.gov.uk" target="_blank">tom.clark@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Delete as appropriate: Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Assessment Team Leader

<ul></ul>





The role will usually require you to work remotely from home 3 days a week, but the role may require you to work from the Civic Offices as and when necessary.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role 
You would be required to:
<ul>
<li>Deliver personalised debt advice including completing appointments and casework to prepare financial statements, review income and outgoings, and explore debt options to help clients make informed decisions.</li>
<li>Maximise income reduce outgoings including completing benefit checks, providing advice and support to make applications, maintain claim and challenge decisions and accessing social tariffs.</li>
<li>Assess and review Discretionary Housing Payment and Council Tax Support applications in line with legislation and policy.</li>
<li>Deliver excellent customer service responding to internal and external enquiries across multiple channels with professionalism, empathy, and efficiency by resolving issues at first contact where possible.</li>
<li>Maintain accurate records of all advice, actions, and financial awards in line with data protection and council standards, contributing to performance targets and service quality.</li>
</ul>
Reading Borough Council is seeking a dedicated and empathetic Debt Advice Officer to join our Tenant Services team. In this vital role, you’ll support tenants and residents across Reading to manage their finances, maximise income, sustain tenancies, and prevent homelessness. You’ll work as part of a collaborative team delivering a high-quality, customer-focused service across multiple access channels including face-to-face, telephone, email, and text.
You’ll be the first point of contact for many service users, responding promptly and professionally to enquiries. Using your knowledge of relevant policies and procedures, you’ll aim to resolve issues at the first point of contact and provide tailored support to those in financial difficulty.
Key Responsibilities Include:
<ul>
<li>Respond promptly and professionally to customer enquiries across multiple channels, resolving issues at first contact where possible.</li>
<li>Provide tailored debt advice and budgeting support to tenants and residents, including preparing Standard Financial Statements and prioritising debts.</li>
<li>Assist service users with welfare benefit claims, backdating requests, and challenging decisions using legislation and policy.</li>
<li>Promote financial inclusion, digital access, and safer borrowing practices such as Credit Unions.</li>
<li>Assess and review applications for Discretionary Housing Payments and Council Tax Support accurately and efficiently.</li>
<li>Conduct outreach appointments and home visits where necessary, following lone worker procedures.</li>
<li>Maintain accurate records and contribute to team performance targets and KPIs.</li>
<li>Collaborate with internal teams and external organisations to improve service delivery and integration.</li>
<li>Attend community events and deliver training sessions to raise awareness of financial support services.</li>
</ul>
About you
The following experience is required for this role:
<ul>
<li>A good general education, including GCSE (or equivalent) in English and Maths.</li>
<li>Experience supporting the public in an advisory role, ideally involving housing, welfare, or debt advice.</li>
<li>Confidence using computer systems to manage casework, write correspondence, and maintain accurate records.</li>
<li>The ability to work independently, using sound judgement to research issues and provide clear, practical advice.</li>
<li>Strong verbal and written communication skills, with the ability to adapt your approach to different audiences.</li>
<li>Resilience and good time management to handle competing priorities in a fast-paced, emotionally demanding environment.</li>
</ul>
We’re looking for someone with a strong understanding of welfare benefits, debt solutions, and financial inclusion. You’ll have excellent communication skills and the ability to handle sensitive situations with professionalism and empathy. Experience in supporting vulnerable individuals and a commitment to equality, diversity, and safeguarding are essential. You should be confident working independently and collaboratively in a fast-paced, customer-focused environment..
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact David Pidduck at <a href="mailto:David.Pidduck@reading.gov.uk" target="_blank">David.Pidduck@reading.gov.uk</a>
Closing Date: Sunday 2nd Novmeber 2025
Interview Date: Friday 14 November 2025
Interview Process: To be confirmed

Reading Borough Council

Debt Advice Officer

<ul></ul>





We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Assessment Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Join West Northamptonshire Council as a Financial Assessment Officer and be at the heart of transforming lives.&nbsp;Your mission? To financially assess adults for social care services, ensuring they receive the support they need while maximising their income and that of the Council.&nbsp;This position is based in Angel Square, Northampton. However, it offers flexible working arrangements, including remote work, office days, and service user home visits, as managed by the financial assessment team.If you’re ambitious, innovative, and ready to make a real impact, this is the role for you. Join us and be part of a team that’s making West Northamptonshire a great place to work, visit, and thrive!<h2>Additional information</h2>We are in search of a dedicated and experienced individual who is committed to making a positive impact.&nbsp;The ideal candidate will excel in delivering accurate assessments, providing exceptional customer support, and implementing innovative solutions.&nbsp;You will efficiently manage workloads, contribute to team development, and uphold safeguarding standards.&nbsp;If you are ambitious, detail-oriented, and ready to make a real difference, we want you on our team!<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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