London (On-Site)
Permanent, Full time
£50,000 - £99,999
FULLTIME
Salary: £68,238 - £81,777
Grade: Level 6, Zone 1
Location: Holmes Road, NW5 3AP
Contract Type: Permanent
Hours: Full Time (36 Hours)
Closing Date: Wednesday 14^th June 2025 at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. This role sits within the Repairs & Operations service and will be accountable for the operational commercial management of the repairs service, including contract compliance, financial management of the service and measures to improve productivity.
How You’ll Be Involved
We are seeking a dedicated and experienced professional to lead the commercial operation of our repairs service. Managing over 120,000 repair orders annually with an expenditure of approximately £12 million through labour and materials, and a similar amount through supply chain support, this role is crucial in ensuring the efficiency and effectiveness of our services.
You will oversee both in-house delivery and services provided by suppliers, striving to enhance productivity and ensure value for money. Your responsibilities will include leading the Repairs and Operations Commercial Team, managing the supply chain, and ensuring compliance with Council processes.
In this role, you will be responsible for the operational financial management of the service, ensuring accurate accounting of repair costs, real-time forecasting, and adherence to works order management processes. Monitoring the delivery of statutory requirements through M&E contracts, particularly compliance with the Regulator of Social Housing Tenant Satisfaction Measures, will be a key part of your duties.
You will proactively manage the back-office functions for the repairs service, ensuring efficiency and compliance, particularly in relation to the vehicle fleet and the green transport plan. As the operational lead on reporting, you will ensure that financial and performance measures are regularly updated and auditable. You will work closely with the Property Asset Management service to analyse repair costs and manage the Council’s homes proactively.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser:
About You
We are looking for a dedicated professional with a strong track record in property or housing management and experience leading multi-disciplinary teams. You should have experience leading a team, preferably in a social housing environment, either as a supplier or as part of an in-house service. Your background in contract administration and commercial management, ideally with NEC contracts, will be invaluable.
You should be adept at managing framework call-offs and identifying suitable framework solutions for services, works, and materials. Your ability to manage a diverse supply chain and contract conditions, coupled with your financial management skills, will drive the development of management reports that inform decision-making.
You should have good working knowledge of landlord and tenant law, and the processes surrounding legal disrepair, is important. You will thrive in a challenging, high-energy environment that requires the ability to prioritise and manage multiple tasks simultaneously. If you are ready to bring your expertise and enthusiasm to our team, we would love to hear from you.
To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.