{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747978373687,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"bbdf5d45-1fbb-49ca-ac67-044f60708a5d","title":"Service Point Officer","employer":"Southwark Council","department":"","location":"Peckham","locationType":2,"description":"<div class=\"page-section\">\n<div class=\"\">\n<div class=\"row jb-content\">\n<div class=\"section-content col-lg-9 col-md-9 col-sm-9 col-xs-12\">\n<div class=\"rich-editor-text\">\n<h2>Why Southwark?</h2>\nSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market, and we are home to approximately 250+ faith groups, along with many social enterprises.\nAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.\nOur refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.\n<h2>The role</h2>\nAt the heart of Southwark’s community, the Service Point Officer role offers an exciting opportunity to directly support and assist residents with a wide range of council services. Based at our busy front-of-house service point, you’ll be the welcoming face of the council, resolving queries, providing information, and helping people navigate their way through services such as housing, council tax, benefits, and more. This is a vital position where you’ll be engaging with customers face-to-face, often handling multiple and sometimes complex enquiries in a single visit.\nAs a Service Point Officer, you’ll play a key role in ensuring customers receive timely and accurate responses to their concerns, often resolving matters there and then, without the need for further follow-up. Whether it’s accessing systems to find information, raising service requests, processing payments, or guiding customers through the council’s website, your support helps ensure a seamless and positive experience for every visitor. You’ll also keep accurate records and take appropriate action on requests, maintaining high standards of service and data security.\nThis is a collaborative and fast-paced environment where every day brings something new. You’ll work closely with colleagues and services across the council, contributing to team meetings, service improvements, and ongoing training and development. By ensuring every resident receives respectful, helpful, and efficient service, you’ll be part of making Southwark a place we can all be proud of.\nKey responsibilities:\n<ul>\n<li>Deliver face-to-face customer service that’s professional, friendly, and solution-focused</li>\n<li>Resolve a variety of customer enquiries at first point of contact using council systems</li>\n<li>Raise service requests and update records to ensure swift follow-up and resolution</li>\n<li>Support customers in accessing services and completing forms online</li>\n<li>Handle payments and maintain accurate records in line with data protection policies</li>\n<li>Work collaboratively with colleagues to continuously improve the customer experience</li>\n</ul>\nHow will you make an impact as our Service Point Officer?\n<ul>\n<li>Knowledge of customer services, ideally within a local government setting</li>\n<li>Understanding of Housing, Council Tax, and Benefits services</li>\n<li>Experience delivering face-to-face support in a fast-paced environment</li>\n<li>Skilled in using Microsoft Office and other digital systems</li>\n<li>Strong written and verbal communication skills</li>\n<li>Ability to manage conflicting priorities and meet deadlines</li>\n<li>Confident working independently and as part of a team</li>\n<li>A commitment to equality, inclusion, and excellent service delivery</li>\n</ul>\n<h2>Additional information</h2>\nThis role is fixed term for 12 months. Any internal applicants are encouraged to seek agreement from their substantive line manager if considering this is as a secondment opportunity.\nEmployee benefits:\nYou’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:\n<ul>\n<li>A competitive base salary (pro rata for part time staff)</li>\n<li>Strong supportive senior management team</li>\n<li>Regular one to one supervision</li>\n<li>Professional development & training opportunities</li>\n<li>Clear career development pathways</li>\n<li>Agile and flexible working arrangements</li>\n<li>Local Government Pension Scheme (LGPS)</li>\n<li>Season ticket and cycle loans</li>\n<li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li>\n<li>Wellbeing programme</li>\n<li>HSF Health plan and eye care scheme</li>\n<li>EAP employee assistance programme, confidential counselling and support</li>\n<li>Social clubs and staff groups</li>\n</ul>\nGuaranteed Interview Scheme:\nAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:\n<ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care, or have previously been in care</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition.</li>\n</ul>\n<h2>Recruitment timetable</h2>\nClosing date: Monday 2nd June 2025 at 23:00\nInterview date: Monday 16th June 2025\nWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.\nAttachments\n<ul>\n<li><a href=\"https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&nDocumentID=2498055&ptId=104339\">Click here to view the Job Description and Person Specification</a></li>\n</ul>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class=\"page-section\">\n<div class=\"jb-row-bottom-bar \">\n<div class=\"row\"> </div>\n</div>\n</div>","shortDescription":"","salaryDescription":"Salary Range (Full time equivalent) £34,275 - £40,344","publishDate":"2025-05-21T08:14:00.000Z","expirationDate":"2025-06-02T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9783edcc-41c9-4777-b372-12440157f979.jpg","score":1,"featured":false,"enhanced":false},{"id":"765bb3f8-344e-4802-bcbd-104e0f100b85","title":"Service Charge Officer","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role We are currently seeking 2 x experienced Service Charge Officer to join our Service Charge team. As a Service Charge Officer you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. What you'll do<ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li>\n</ul>What you need<ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li>\n</ul>Closing date: Monday 2nd June 2025 at 23:59 Shortlisting dates: From 3rd June 2025 Interview dates: W/c 9th June 2025 \"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us.\" About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-05-20T00:00:00.000Z","expirationDate":"2025-06-02T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e8cc9ad0-524f-44be-9fbd-284e7e92419a.jpg","score":1,"featured":false,"enhanced":false},{"id":"4c4020b2-ab6b-4bdc-a9b0-cea2c615b202","title":"Supervisor","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford, London","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Supervisor (Handyperson) - 6756</div>\n<div class=\"col-12 ats-normal-font pb-3\">\nJob Title Handyperson Supervisor\n Contract Type Permanent\n Hours Full time – 35 hours\n Persona Field Based – Travel is required across London\n Reporting Office West Ham Lane, Stratford, E15\n Salary £32,881- £36,069 depending on experience\n Closing date for completed applications 28th May 2025 – 23:00 \n Interviews will be held In-person, on a date to be confirmed\n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.\n \n<a title=\"RP- Supervisor.docx\" href=\"https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT++yczjZYdCrdYfaG1jvMTsMiX9Lbac3BkXILW0ynm4fIEu5g7kLLWUlTIlYhKjk4b\">RP- Supervisor.docx</a>\n \nWhy choose L&Q?\n \nWe offer a competitive annual salary and staff benefits package.\n<ul>\n<li>Strong family-friendly policies</li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays.</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Employee discount/benefits portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2025-2026.</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \n \nAs a Handyperson Supervisor:\n \n<ul>\n<li>You will be actively involved in helping to maintain high quality standard of service delivery to our residents.</li>\n<li>You will be responsible for providing an effective and responsive repairs and scheme improvement service to the residents by ensuring that the overall appearance, internal decor, external environment and security of the area is maintained to a high standard.</li>\n<li>Supervising and supporting the handyperson staff, you will monitor the standard of repair work carried out, ensure staff are always working safely following health and safety procedures.</li>\n<li>Resident and stakeholder liaison.</li>\n<li>You will be required to liaise with internal departments providing updates and promote the service to housing management staff</li>\n</ul>\n \n \nYou should be:\n<ul>\n<li>Experienced with internal and external communal repairs</li>\n<li>Multi trade skills, coaching staff.</li>\n<li>Monitoring works to ensure completed to a high standard.</li>\n<li>A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Trust.</li>\n<li>Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.</li>\n<li>Be self-motivated, proactive and able to organise your time effectively and aware of safe working practices.</li>\n<li>Confident in using IT packages to monitor works and provide reports. It is an essential requirement that you have a good standard of both literacy and IT skills, as you will be required to use a PC undertaking online courses and assessments. We can further your skills during the probation period.</li>\n<li>\nYou must have a Full manual driving licence as you will be driving a company vehicle.\n</li>\n</ul>\n \nFor this post the successful candidate will need to apply for or an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk. \nIf you are interested in this role and have the experience required, then apply without delay!\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\n \nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \nIn response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.\n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n \n</div>","shortDescription":"","salaryDescription":"£32,881- £36,069 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits","publishDate":"2025-05-19T10:48:00.000Z","expirationDate":"2025-05-28T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/556cc1f5-01ed-4a04-adb5-471e75761b5c.jpg","score":1,"featured":false,"enhanced":false},{"id":"2eacce82-2606-49de-bd7c-72872fc36026","title":"Client Relationship Officer","employer":"CDS Co-operative","department":"","location":"CDS Co-operatives","locationType":3,"description":"CDS is on a mission!\nWe are a small housing association with nearly 1,000 properties across London and the South East and also provide housing management and backend services for many independent housing co-ops. What sets us apart from other social housing providers is that our roots are in co-operative housing and our mission is to make community- and resident-led housing mainstream.\nWe are looking for a Client Relationship Officer to manage and oversee all of the day-to-day aspects of our service agreement between CDS and a number of our clients, who are independent housing co-operatives and other types of community-led housing provider. You’ll be their first and main point of contact, making sure that all of our services are safe, easy to work with, accountable and sustainable.\nYou will relish your role in helping existing and potential clients understand their obligations as a landlord, ensuring they are safe, well-governed and well-managed at all times. As a natural enabler, you will make sure our clients fully understand all relevant laws and regulations, so that they can make well-informed decisions about risk. You will pre-empt their needs, respond quickly but thoroughly to their deliberations, and build a supportive and obliging relationship between them and CDS, which offers both appropriate levels of support and challenge – impressing our clients, whilst enhancing our reputation and growing our business. Experience of leasehold management would be an advantage too but is not essential.\nWe’re looking for someone who has a genuine passion for customer service and who has a strong knowledge, interest and confidence when it comes to advising on landlord services, governance and Health & Safety issues.\nWith excellent communication skills and a good eye for detail, you will have a track record of reliability, organisation and consistent record-keeping and be able to meaningfully analyse performance data and explain it in simple terms to others.\nDiplomatic, socially aware and skilled at building relationships, you will like staying ahead of the curve and have the ability to plan what will come up next, heading off problems before they arise. You’ll be pro-active and persistent and actively seek responsibility and accountability. With confidence and aptitude working with IT systems, you’ll have charisma and gravitas to develop and provide training on governance, compliance and housing management and be willing to learn new skills, try new ways of doing things and to step in when a colleague needs help.\nApart from the opportunity to make your mark at CDS and positively impact the lives of many people, we offer a competitive salary, bonus scheme, hybrid working and generous benefits. We take our employee engagement seriously and will invest in your development and training.\nIn return for your skill and experience, we offer the opportunity to primarily work from home, coming into the office about twice a month. We also are open to the possibility of a candidate who wants to work 28 or 35 hours per week. For more information, please check out our recruitment pack.\nWe are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.\nClosing date: 29th May 2025. ","shortDescription":"","salaryDescription":"£46,660 per annum","publishDate":"2025-05-15T10:11:00.000Z","expirationDate":"2025-05-29T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/deb62775-6e1d-4b8d-ad52-2d9a55596c78.jpg","score":1,"featured":false,"enhanced":false},{"id":"9aaaa87c-6053-47f5-be9f-19ac02a3c497","title":"Clinical nurse specialist, breast awareness and breast screening","employer":"Breast Cancer Now","department":"","location":"London","locationType":2,"description":"About us\nWe’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. \nThe brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. \nAbout the role\nThis is an exciting opportunity for you to join our nursing team.\nYou’ll act as a specialist resource for Breast Cancer Now, clients, healthcare professionals and the wider public on the subject of breast health, screening, risk, benign breast disease and primary breast cancer. This includes providing information and support to clients through our helpline and Ask Our Nurse (AON) written enquiry service.\nYou’ll also work closely with other teams across the charity and externally on our breast awareness messaging and breast screening in addition to breast health and breast cancer.\nAbout you\nYou will be a registered general nurse, with a relevant qualification in cancer or breast cancer nursing, either stand-alone or as part of degree studies.\nYou’ll have knowledge of breast cancer having worked directly with breast cancer patients or in breast screening. You’ll have the ability to show tact and discretion when dealing with sensitive and confidential information.\nWith your excellent communication skills you will be able to present both formal and informal teaching to a variety or audiences.\nJob description and benefits\nPlease download the job description and our attractive benefits package.\nPrimary location of role and hybrid working\nThis role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. \nWhen applying\nWe hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email <a href=\"mailto:Recruitment@breastcancernow.org\">Recruitment@breastcancernow.org</a>\nOur commitment to equity, diversity and inclusion\nWe’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.\nClosing date Wednesday 28 May 2025 at 5pm\nInterview date Week commencing 9 June 2025","shortDescription":"","salaryDescription":"£50,000 to £53,000 per annum","publishDate":"2025-05-12T08:00:00.000Z","expirationDate":"2025-05-28T16:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7f5e4851-49f0-483c-a6e6-a8fa5d73620d.png","score":1,"featured":false,"enhanced":false},{"id":"41a0d148-c22e-41fa-b01e-a52548eddf0e","title":"Accommodation Assessment & Lettings Team Leader","employer":"London Borough of Lewisham","department":"","location":"Lewisham","locationType":2,"description":"Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!\nWe have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.\nIntroduction\nAre you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients who require temporary accommodation.\nWhat’s the role? …\nHousing Services Directorate is looking to appoint an Accommodation Assessment & Lettings Team Leader to manage a team of six Accommodation Assessment & Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.\nWhat’s in it for you? \nExcellent training and development opportunities, plus a range of benefits including:\n<ul>\n<li>Generous holiday allowance </li>\n<li>Local Government Pension scheme </li>\n<li>Flexible working and family friendly policies </li>\n<li>Season ticket and bicycle loans </li>\n<li>A range of staff discounts including local subsidised gym memberships </li>\n<li>Supportive staff networks</li>\n</ul>\nWhat we’re looking for\nWe are seeking an experienced Accommodation Assessment & Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 & 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions. \nIn return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.\nLocation \nWhilst the service is primarily based in Laurence House, we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.\n<a href=\"https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us\">Applicant handbook</a> - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. \nFor an informal discussion, please contact Abdul Hamid on 07385 226267\nLewisham Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share in this commitment.\nWe value diversity and welcome applications from all backgrounds.\nThe post is subject to a DBS.\nTo find out more, including a full job description and person specification, and to apply, please visit the <a href=\"https://efuy.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1219/?utm_medium=jobshare&utm_source=External+Job+Share\">Lewisham Council website</a>\nSalary\n£47,628 - £49,638 per annum (P03)\nN.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.\nDiversity \nLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href=\"https://www.gov.uk/access-to-work/apply\">www.gov.uk/access-to-work/apply</a> \nThe Council has a dedicated employment support service, <a href=\"https://lewisham.gov.uk/lewishamworks\">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href=\"mailto:JobsAndSkills@lewisham.gov.uk\">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. \nThe Council reserves the right to close adverts early if there is a large response.\nLet’s stay connected, follow us on social media: \n<a href=\"https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&usg=AOvVaw13wpKtHnV966_uUph3IPHq\">LinkedIn</a> <a href=\"https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ\">Facebook</a> <a href=\"https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE\">Twitter</a> <a href=\"https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf\">Instagram </a> ","shortDescription":"Seeking an experienced Accommodation Assessment & Lettings Team Leader to manage a team offering suitable accommodation for homelessness assistance in Lewisham.","salaryDescription":"£47,628 - £49,638 per annum","publishDate":"2025-05-06T11:35:00.000Z","expirationDate":"2025-06-08T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0060079a-e61f-4659-aa88-22aeef6f06df.jpg","score":1,"featured":false,"enhanced":true},{"id":"14260a03-18d8-43f1-9f52-ca700801d8cf","title":"Housing Officer","employer":"Causeway Irish Housing Association","department":"","location":"Haringey","locationType":2,"description":"About Us\nWe are recruiting a Housing Officer, job description attached.\n<ul>\n<li>We’re a four-day week employer, so this is a 32 hours per week role.</li>\n<li>All staff currently work the 32 hours over 4 days, but there is the option to work the 32 hours over 5 days.</li>\n<li>Core working hours are 10am-4pm, and we allow flexible working outside of this once 32 hours during the week are worked.</li>\n<li>Salary is £30,952</li>\n<li>Location base is our head office in Pretoria Road. There is the expectation of property visits around London.</li>\n<li>Home working is available for 1 day per week.</li>\n</ul>\nOur Organisation\nYou will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years’ service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.\nThe Role\nTo provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. 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Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d6857ed-8606-423e-bc9d-2d91ff273adb.png","score":1,"featured":false,"enhanced":false}],"totalResults":8,"page":1,"pageSize":20,"facets":{"ContractType":{"1":6,"2":1,"4":1},"WorkingPatterns":{"1":7,"7":1},"EmployerType":{"charity/voluntary":2,"local government":2,"social housing":4},"PublishDate":{"1":0,"2":1,"3":3,"4":5,"5":8},"LocationType":{"2":4,"3":4},"JobTypes":{"administration":3,"caretaking":1,"community":2,"customer service":8,"housing":3,"management":1,"social care":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.581753,"lng":0.034746476},{"lat":51.567883,"lng":0.034746476},{"lat":51.567883,"lng":0.06676132},{"lat":51.581753,"lng":0.06676132},{"lat":51.581753,"lng":0.034746476}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1747978373856,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"redbridge",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"redbridge\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1747978373687,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer service\"]"}]}

Customer Service job vacancies in Redbridge

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8
Customer Service job vacancies in Redbridge

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Service Point Officer

Southwark Council

Salary Range (Full time equivalent) £34,275 - £40,344

Peckham (Hybrid)

Posted 2 days ago

Service Charge Officer

Southern Housing

Circa £40,000 Per annum

Croydon (On-Site)

Posted 3 days ago

Closing in 5 days

Supervisor

London and Quadrant Housing Trust

£32,881- £36,069 depending on experience plus benefits - life assurance, generous pension scheme, westfield health cash plan, dedicated employee discounts via Sodexo and additional company benefits

Stratford, London (On-Site)

Posted 4 days ago

Closing in 6 days

Client Relationship Officer

CDS Co-operative

£46,660 per annum

CDS Co-operatives (On-Site)

Posted 8 days ago

Closing in 5 days

Clinical nurse specialist, breast awareness and breast screening

Breast Cancer Now

£50,000 to £53,000 per annum

London (Hybrid)

Posted 11 days ago

Enhanced job

Accommodation Assessment & Lettings Team Leader

London Borough of Lewisham

£47,628 - £49,638 per annum

Lewisham (Hybrid)

Posted 17 days ago

Seeking an experienced Accommodation Assessment & Lettings Team Leader to manage a team offering suitable accommodation for homelessness assistance in Lewisham.

Closing in 4 days

Housing Officer

Causeway Irish Housing Association

Salary is £30,952

Haringey (Hybrid)

Posted 23 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 30+ days ago

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8 Customer Service job vacancies in Redbridge