{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746102864632,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"3fa51c87-eb99-46ae-b61a-8a227e34d253","title":"Resolution Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Manchester, London","locationType":2,"description":"Title: Resolution Officer\nContract Type: Fixed term contract 6 months, 35 hours per week\nPersona: Agile working (home and office based)\nLocation: Stratford London or Trafford Manchester\nSalary: £32,881 London based or £28,886 Nationally based\n Advert will close on 13th May 2025 at 11pm\n Interviews will be held on 22nd May\n Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n<a title=\"Role Profile - Resolutions Officer.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaapVKFGlWwH7IEIjNrmdhPLH9rNiYb6nvO0EbFNjNNGx/VkqY3tdtD7VzKPq6zZTI\">Role Profile - Resolutions Officer.docx</a>\n L&Q Energy are looking for a Resolution Officer to join their team on a fixed term basis.\nThe successful candidate will be required to lead and provide administrative support on all complaints that require action across the Department, to ensure that our customer's complaints are addressed in a timely manner and are kept up to date throughout the complaints process.\nThe Resolution Officers work alongside Contact Centre Advisors and our Energy Operations Manager. Good working relationships with various teams within the Energy Team and the wider business will be key to the success of this role. Ensuring complaints are dealt with in line with L&Q’s policy, whilst also ensuring L&Q are adhering to the Housing Ombudsman Code of Practice which came into effect in 2020.\nYou will be self-motivated, professional and have a desire to ensure that L&Q adheres to its complaints policies and procedures and highlight any areas of non-performance. You will be able to work on your own initiative and be able to organise and prioritise your own individual workload, as well as being aware of the overall teams’ objectives and assisting where necessary.\nIt is desirable that candidates have past experience resolving complaints. Excellent customer service is a must in this role.\n \nTo be considered for this role candidates will be able to demonstrate:\n· Excellent Customer Service skills\n· Experience in a similar role\n· Proficient in use of MS Office packages\n· Excellent written and verbal communication skills\n· Experience of working in a customer focused capacity\n· Experience of providing administrative support in a busy work environment\n· Good organisation skills\n· Ability to work well within a team\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.\nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n \n ","shortDescription":"","salaryDescription":"32,881","publishDate":"2025-05-01T07:45:00.000Z","expirationDate":"2025-05-13T07:45:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1bc738a7-5b73-4e81-b46c-889cfdb55014.jpg","score":1,"featured":false,"enhanced":false},{"id":"f879b654-5af5-4845-8d1c-e117dc074836","title":"Strategic Research Analyst","employer":"London and Quadrant Housing Trust","department":"","location":"London","locationType":2,"description":"<div>Title: Strategic Research Analyst</div>\n<div>Contract: Permanent, Full-Time</div>\n<div>Persona: Agile (Office based 20-40% ) </div>\n<div>Office Location: Stratford, London or Old Trafford, Manchester </div>\n<div>Salary starting from: London weighted £47,135 per annum depending on experience and location</div>\n<div>Regional/Outside London £41,168 per annum depending on experience and location</div>\n<div>Closing date for completed applications: 4th May 2025</div>\n<div>Interviews will take place on w/c 19th May 2025</div>\nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n<a title=\"Strategic Research Analyst Role Profile.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Eaqy4KHv9mT0/DRuGPGS1p0Ph96T1F54nRipEC/vUxi3nnlQMFI9XMDXTBBssygmoZ\">Strategic Research Analyst Role Profile.docx</a> \n<div>We are looking for an Analyst to join the Strategic Research team. The role offers a unique opportunity to work at the heart of one of the UK’s largest housing associations. </div>\n<div> </div>\n<div>The housing sector is at a pivotal moment. Social landlords are facing significant challenges as they strive to improve services, the safety and quality of their buildings, and deliver the affordable homes the country desperately needs. L&Q is currently at the tail end of a stint as the chair of the G15 group of London's largest housing associations, and in a position of some influence, with a new government whose policy agenda is starting to take shape. </div>\n<div> </div>\n<div>The role of the team is to translate what is happening in the world of policy, society and the economy for colleagues at L&Q, as well as using research to influence our external environment. The Analyst plays a leading role in this, and you will be part of a small team that carries out an important and high-profile role. The team’s regular tasks include: </div>\n<div> </div>\n<ul>\n<li>Horizon scanning to support Executive and Group Board in strategy setting</li>\n<li>Managing responses to consultations and calls for evidence</li>\n<li>Carrying out housing market monitoring and analysis</li>\n<li>Equipping colleagues to understand and effectively respond to changes in the world of policy, society and the economy</li>\n<li>Evaluating current/new housing products against housing need in the areas L&Q operates in</li>\n<li>Delivering L&Q’s thought leadership programme </li>\n</ul>\n<div>As part of our membership of the G15, there will be a strong focus on building and maintaining external stakeholder relationships, and liaising with other policy and research leads at peer landlords on consultation responses and influencing pieces. </div>\n<div> </div>\n<div>Reporting into the Strategic Research Manager, you will work alongside another Analyst and an Assistant Analyst. The team forms part of the Governance and Accountability team. You will also need to work closely and maintain strong working relationships with the Strategy team, Communications team and other people in analytical roles around the business. </div>\n<div> </div>\n<div>This is a skilled role which requires someone who has a strong understanding of (or interest in) the housing sector, demonstrable analytical skills and an ability to influence a range of stakeholders, including senior leaders. </div>\n<div> </div>\n<div>We are specifically looking for someone who can demonstrate the following: </div>\n<div> </div>\n<ul>\n<li>Demonstrable skill or experience in leading research and analysis projects (preferably in a housing context)</li>\n<li>Strong understanding/knowledge of policy issues affecting the housing sector</li>\n<li>Very strong written communication skills, and an ability to use different communication techniques and tailor them to different audiences</li>\n<li>Strong evidence of successfully networking, working with and influencing stakeholders, including senior leaders</li>\n<li>Demonstrable ability to produce written work for senior leaders to tight deadlines</li>\n<li>Some experience of project management </li>\n</ul>\n<div>For more information, please refer to the role profile attached above.</div>\n<div> </div>\n<div>If you are interested in this role and have the experience required, then apply without delay! For more information, please refer to the role profile attached above.</div>\n<div> </div>\n<div>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</div>\n \n Our commitments:\nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, Westfield health cash plan, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.\nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. \nIn response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.\nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.","shortDescription":"","salaryDescription":"£45,000 - £49,999","publishDate":"2025-04-22T14:15:00.000Z","expirationDate":"2025-05-05T14:15:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/249d3040-da37-41f1-b190-6c54327357c4.jpg","score":1,"featured":false,"enhanced":false},{"id":"b3873a3f-b009-4d6d-9a71-e61f81860a5a","title":"Plumber West London","employer":"London and Quadrant Housing Trust","department":"","location":"London","locationType":3,"description":"Title: Maintenance Technician Plumber Multi\nContract Type: Permanent, Full Time, 40 hours per week\nLocation: West London covering Slough, Brent and Reading\nPersona: Mobile Working (van provided)\nSalary: £39,707 per annum\nClosing date for completed applications: 1st May 2025\n<a title=\"Role Profile.doc\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaFSiG/QH4Dm5aw6AITvH/Npuh9Av/tW97F4bI0m/RyxZmkT2QmaLf/cnDGUhebxv3\">Role Profile.doc</a> Our West team repairs team are looking for a Multi trader Plumber to join the team. The role will cover the following areas Slough, Brent and Reading.\nIt is essential to have a manual driving license to carry out this role and you must have your own hand tools (larger tools and specialist equipment will be arranged if needed) \n Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing you will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs.\n We will expect you to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.\n Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.\n Our in-house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. \n \nTo be considered for this role candidates will require/be: \n· Sound working trade knowledge and experience \n· Experience gained within a Maintenance, site and or Housing environment. \n· Able to deliver excellent customer service \n· Right first-time approach\n. Unvented qualification \n· Health and Safety Conscious \n· Previous experience in a similar role \n· Wide range of Multi trade skills\n \n If you are interested in this role and have the experience required, then apply without delay!\n \nOur commitments\n At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 108,000 homes, primarily across London and the South East.\nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.","shortDescription":"","salaryDescription":"39707","publishDate":"2025-04-17T15:22:00.000Z","expirationDate":"2025-05-01T15:22:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/04c64db8-dee2-451f-ac26-2a0e281fb156.jpg","score":1,"featured":false,"enhanced":false},{"id":"f8f8c66f-9eba-424f-92f1-9159b345cc0c","title":"Plumber - Maintenance Operative – Reactive","employer":"London and Quadrant Housing Trust","department":"","location":"London","locationType":3,"description":"Title: Maintenance Technician Plumber Multi\nContract Type: Permanent, Full Time, 40 hours per week\nLocation: North London covering Hackney, Islington, Kensington and Chelsea and Barnet and Enfield\nPersona: Mobile Working (van provided)\nSalary: £39,707 per annum\nClosing date for completed applications: 1st May 2025\n<a title=\"Role Profile.doc\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea2TwmHbU9iYmORBSjTfWA5Buz0NiCRygz18QQPwbtLu6KsJC4hbaE1Ka4Gvzbkttc\">Role Profile.doc</a> Our North repairs team are looking for a Multi trader Plumber to join the team. The role will cover the following areas Hackney, Islington, Kensington and Chelsea and Barnet and Enfield.\nIt is essential to have a manual driving license to carry out this role and you must have your own hand tools (larger tools and specialist equipment will be arranged if needed) \n Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing you will have associated skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs.\n We will expect you to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.\n Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.\n Our in-house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. \n \nTo be considered for this role candidates will require/be: \n· Sound working trade knowledge and experience \n· Experience gained within a Maintenance, site and or Housing environment. \n· Able to deliver excellent customer service \n· Right first-time approach\n. Unvented qualification \n· Health and Safety Conscious \n· Previous experience in a similar role \n· Wide range of Multi trade skills\n \n If you are interested in this role and have the experience required, then apply without delay!\n \nOur commitments\n At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 108,000 homes, primarily across London and the South East.\nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n #TJ\n ","shortDescription":"","salaryDescription":"£35,000 - £39,999","publishDate":"2025-04-17T14:04:00.000Z","expirationDate":"2025-05-01T14:04:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b006eca7-1de7-4a34-808a-d4fb0df23f82.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":4,"page":1,"pageSize":20,"facets":{"ContractType":{"1":3,"2":1},"WorkingPatterns":{"1":4},"EmployerType":{"social housing":4},"PublishDate":{"1":1,"2":1,"3":1,"4":4,"5":4},"LocationType":{"2":2,"3":2},"JobTypes":{"customer service":1,"it support":1,"maintenance":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746102864705,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,"80ee9d7a-ce49-43f3-ba67-baa20bd484e8",{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,\"80ee9d7a-ce49-43f3-ba67-baa20bd484e8\",{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":{"id":"80ee9d7a-ce49-43f3-ba67-baa20bd484e8","name":"London and Quadrant Housing Trust"},"dataUpdateCount":1,"dataUpdatedAt":1746102864627,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["employerDetails","80ee9d7a-ce49-43f3-ba67-baa20bd484e8"],"queryHash":"[\"employerDetails\",\"80ee9d7a-ce49-43f3-ba67-baa20bd484e8\"]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1746102864595,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}

London and Quadrant Housing Trust jobs

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Resolution Officer

London and Quadrant Housing Trust

32,881

Manchester, London (Hybrid)

Posted 5 hours ago

Closing in 4 days

Strategic Research Analyst

London and Quadrant Housing Trust

£45,000 - £49,999

London (Hybrid)

Posted 9 days ago

Closing today

Plumber West London

London and Quadrant Housing Trust

39707

London (On-Site)

Posted 14 days ago

Closing today

Plumber - Maintenance Operative – Reactive

London and Quadrant Housing Trust

£35,000 - £39,999

London (On-Site)

Posted 14 days ago

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4 London and Quadrant Housing Trust jobs

Job alerts

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Resolution Officer

Strategic Research Analyst

Plumber West London

Plumber - Maintenance Operative – Reactive

4
London and Quadrant Housing Trust jobs