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<h2>About the job</h2>Salary: £41,511 - £44,711 a year pro rata plus £963 essential car user allowance Hours per week: 37 Contract type: Fixed Term for 1 yearThis position is available as a secondment opportunity for 1 year. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.Are you passionate about making a difference in your community? As our Income Management Team Leader, you’ll play a crucial role in delivering an effective and efficient income management service for all Housing Operations council clients. This dynamic position will have you at the heart of key processes such as rent collection, income maximisation, arrears recovery, and debt management.You'll coordinate money and benefit advice, manage court possession proceedings, and advocate for clients when needed. Your role will also focus on promoting social and financial inclusion by staying ahead of the latest welfare benefits like Universal Credit, training your team, and informing tenants.In addition, you'll manage and guide the Income Management Team, providing clear direction, effective training, and supervision to help achieve our wider Housing Landlord objectives.Please note this role does not attract sponsorship.<h2>About you</h2>To be successful in this role, you will have: <ul><li>Proven experience&nbsp;in managing systems and processes related to income in a housing management or financial environment.</li><li>Strong leadership experience, including staff management and performance monitoring.</li><li>Excellent&nbsp;communication skills, both written and verbal, with the ability to engage a wide range of stakeholders, including customers, internal departments, and external agencies.</li><li>The ability to&nbsp;provide complex technical and legal advice, offering realistic and practical solutions to both routine and complex issues.</li><li>Demonstrated ability to&nbsp;lead, motivate, and develop a team, fostering a collaborative and high-performance culture.</li><li>Expert knowledge&nbsp;of current housing legislation, regulations, and best practices.</li><li>Comprehensive understanding of&nbsp;arrears control,&nbsp;temporary accommodation,&nbsp;welfare benefits, and&nbsp;basic debt counselling&nbsp;principles.</li><li>Chartered Institute of Housing (CIH)&nbsp;membership or equivalent qualification, or substantial equivalent experience.</li></ul><h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540409&amp;ptId=11542" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1542984&amp;ptId=11542" target="_blank">download: Income Team Manager JD.pdf</a></li></ul>





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Luton Borough Council

Income Team Manager

<h4>The role</h4>We’re offering an exciting opportunity to play a vital role in managing and maximising the use of Southwark’s extensive portfolio of over 7,000 garages, car parks, and other non-residential units. As a Lettings Officer (Garages), you’ll be at the heart of making sure these spaces are efficiently let and well maintained, helping reduce void times, increase income, and ensure that our residents and clients receive an excellent service.You’ll manage the full lifecycle of non-residential lettings, from advertising and sign-ups to inspections and enforcement. This includes managing waiting lists, inspecting properties, monitoring licence compliance, and liaising with repairs teams to ensure timely turnaround of voids. Your work will involve on-the-ground engagement with residents and licensees, as well as joint inspections and community consultation, keeping communication clear and ensuring high standards are upheld across your patch.With a strong focus on customer service and operational delivery, you’ll be a key face of the service, advising applicants, coordinating with internal teams and stakeholders. Your role will directly impact the experience of thousands of residents and contribute to a well-managed, income-generating portfolio.Why this role is a standout opportunity?<ul><li>Visible Impact, Community Benefit: Help transform underused spaces into valuable assets that support local needs and generate income for frontline services.</li><li>Lead Your Own Patch: Enjoy the autonomy to manage lettings from end to end - inspecting sites, resolving issues, and driving performance across your portfolio.</li><li>Modern Tools, Meaningful Work: Use digital systems like MySouthwark to enhance the customer experience while working in a service rooted in purpose, place, and pride.</li></ul>Key responsibilities:<ul><li>Manage the lettings process for over 7,000 garages, parking spaces, and non-residential units to minimise voids and maximise income.</li><li>Maintain and update waiting lists, ensuring fair and efficient allocation in line with lettings policy.</li><li>Carry out inspections of voids, identify repairs, and coordinate with contractors to ensure quick turnarounds.</li><li>Enforce licence agreements, investigate breaches, and take appropriate action, including legal processes where required.</li><li>Support customers through digital platforms like MySouthwark, promoting self-service and improving the online experience.</li><li>Represent the service at meetings and resident forums, providing clear advice, updates, and consultation on local lettings matters.</li></ul>What you’ll bring to the role:<ul><li>Experience in letting non-residential units (e.g. garages, stores) and managing parking schemes</li><li>Strong knowledge of tenancy and licence management, lettings standards, and repairs processes</li><li>Proven ability to manage void turnarounds and reduce lettings times</li><li>Confident in enforcing licence terms, resolving breaches, and handling legal processes</li><li>Excellent communication skills - written, verbal, and report writing</li><li>Ability to manage your own workload, prioritise effectively, and meet performance targets</li><li>Comfortable working with digital systems and supporting customers with online tools</li><li>A strong understanding of health &amp; safety, equalities, and lone working practices</li></ul><h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice, and inequality) underpins all that we do.<h4>Additional details</h4>We have two posts available: x1 permanent and x1 fixed term contract for 12 months. If you have a preference, please indicate this clearly on your application form.Full time, 36 hours per week. Please note, this role requires working from the office and on-site across the borough, Monday to Friday.Please note, we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK without restrictions.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><h4>Recruitment timetable</h4>Closing date: 27/07/2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 06/08/2025We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2553094&amp;ptId=105804" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





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Southwark Council

Lettings Officer (Garages)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9233/Maintenance_Supervisor.doc" target="_blank">Maintenance_Supervisor</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Maintenance Supervisor Voids - 6898

Title: Maintenance Supervisor Voids
Contract Type: FTC until August 2026 – Full Time – 35 hours
Salary: £40,649 per annum to £44,825 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile – 1 – 2 days office attendance required.

Working Pattern: Monday – Friday – 09:00 – 17:00

Closing Date: 21st&nbsp;July 2025&nbsp; - 23:00

Interview Dates: Week commencing 4th&nbsp;August 2025

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Eav/P3PNPXbpy1IL5h4BRiEwfMx5GoNuWkE76UQeuZO6b7IXK70Kd0Rfe69iOULp2Y" target="_blank">Role Profile - Maintenance Supervisor - Voids.doc</a> 

Join our Maintenance Services Team at L&amp;Q:

Maintenance Services are looking for an experienced people manager&nbsp;to fill the role of&nbsp;a&nbsp;Maintenance Supervisor covering South and Southwest including Brixton, Peckham, Lambeth, Southwark and surrounding areas. With the primary responsibility focusing on voids delivery, voids management and voids surveying. You will be required as part of your duties to manage and liaise with contractors. The role reports directly to the Area Voids Manager of the area you are assigned to, you will be part of an experienced supervisory team.
If this sounds like you, we would love for you to apply!

Your impact in the role:

The successful post holder will be responsible for the day-to-day running of void repairs, pre-inspections, post inspections, compliance and WIP all in line with the standard and KPIs.
You should be confident to give advice and instruction to contractors and operatives on complexed jobs and hard fixes. You will be responsible for interacting and engaging with managers, stakeholders from other areas of the business. You will liaise with the Neighbourhood and caretaking teams as well as contact centre and other supervisors to ensure consistency in service delivery.&nbsp;
You will be confident in managing contractors, meeting regularly&nbsp;with the commercial team, and reporting any relevant information on performance to them.
L&amp;Q prides itself on high levels of professional, customer focused service and we expect our Maintenance Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind.&nbsp;&nbsp;You will be committed to our values (People, Impact, Inclusion, Responsibility and Passion) This role has direct influence over L&amp;Q’s reputation.
L&amp;Q are a value focused organisation, and our people managers will be confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We expect our&nbsp;supervisor’s&nbsp;to have a good understanding of Health and Safety including knowledge of Asbestos, Fire and Hygiene and for them to pass this knowledge on to their teams. Dealing quickly with any breaches or potential problems before they happen.
What you'll bring:
To be considered for this role candidates will demonstrate through this application that they have experience within the following areas.
(Please use the headings below, to give a short account of how you meet each criteria)
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<li>Ability to motivate Contractor’s to ensure the delivery of voids, within the allotted time scales.</li>
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Work effectively under pressure.
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The ability to challenge when needed.
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Sound Health and Safety Knowledge.
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Knowledge and the understanding of the significant risks if compliance isn’t adhered to.
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Knowledge of trades and maintenance
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Knowledge and understanding of the voids process
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Understanding of the inspection/surveying process
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Affective engagement with other teams both internal and external.
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Ability to deliver outstanding customer service
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Clear and Concise written and verbal communication skill
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Knowledge of schedule of rates
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A Full Clear UK Driving license.
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If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Maintenance Supervisor

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Now is an exciting time to join our Complaints Team as we strengthen housing management and play a vital role in helping the council improve our resident experience and embed learning from feedback. This senior management role is key to helping us meet the requirements of the Housing Ombudsman and meeting the Consumer Standards set by the Regulator for Social Housing.&nbsp;The Complaints and ME manager, reports into the Head of Regulatory within the Strategy, Policy and Regulatory Assurance Division. Leading a team of officers and working with senior management, you will embed a resident- focussed culture and improve complaint handling acting as a champion for turning the insight from complaints into action. This role is also the lead contact with the Housing Ombudsman for the Housing Management service. You’ll be part of a team that lives the TOWER values—working Together, being Open, Willing, Excellent, and Respectful—while delivering fair, transparent, and accountable complaint resolutions. This is your opportunity to help shape a culture of learning and service improvement, aligned with our “Your Voice, Our Action” ethos. The application deadline is&nbsp;Sunday 27 July 2025; for further information, please contact the hiring manager&nbsp;<a href="mailto:darren.reynolds@towerhamlets.gov.uk" target="_blank">darren.reynolds@towerhamlets.gov.uk</a>. Interviews will be held week commencing the 4th August 2025.Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Complaint and ME Manager

We are looking for an experienced housing professional to join the council&amp;©s Housing Options Team. You would become a member of a small team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable. We need someone who can comprehend the often complex needs of individuals within our community and who will relish the challenge of finding solutions for them. This role will be the lead officer visiting and supporting a caseload of overseas arrivals from Ukraine and Afghanistan supporting them to navigate their housing options and homelessness.Ideally you will already be working within the homelessness sector and have a good understanding of a local authority&amp;©s homelessness duties.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





<ul></ul>

Housing Options Officer (Overseas Arrivals Lead)

As a Housing Register and Allocations Officer you will be ensuring all applications to the Housing Register are processed and applicants housing need assessed in accordance with the Council&amp;©s Allocations Policy, and for carrying out all the administrative processes required.&nbsp;This is a varied role providing general housing advice to customers both face to face, on the telephone and by email.&nbsp; The role includes shortlisting bids from applicants for social housing and ensuring nominations are made to social housing providers within required timescales, updating systems, and keeping applicants informed.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Register and Allocations Officer

We are seeking an experienced housing options/homelessness officer to work alongside the Housing Options Manager to supervise the day to day case management of the Housing Options Officer and provide technical and legal advice to officers in terms of their cases and decision making.You will be knowledgeable in terms of the homelessness legislation and case law and have experience of carrying out homelessness reviews decisions. While not directly line managing the team you will hold regular case review supervisions and hold a small caseload of complex cases of your own.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Senior Housing Options Officer

We are looking for someone with experience in organising and supporting teams, not necessarily in the housing sector, however some experience of administration and invoice processing would be required. We work in a customer focussed way to ensure that anyone approaching the service is directed to the right person or team first time and part of this role will be dealing with preliminary customer requests in a prompt, friendly and professional manner.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Finance and Admin Officer

This role will liaise with accommodation providers, particularly bed and breakfast establishments carrying out regular visits to residents and ensuring the accommodation meets agreed standards. Ideally you will already be working within a housing related sector however we would also consider applications from people who have other relevant experience, and the skills needed to work within this frontline team.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Temporary Accommodation Officer

We are seeking an experienced and motivated manager to lead and co-ordinate the day to day operational business of the Housing Options Team, managing six Housing Options Officers supported by a Senior ensuring households approaching the council for advice or who are facing homelessness receive accurate information and receive a customer focused service.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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35 Housing Jobs in Hertford, UK