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<h4>The Role</h4>Do you see yourself leading a team that makes a real difference in children’s lives?Can you use your expertise to support and develop confident social work practitioners?If yes, we have the perfect role for you!Southwark Council’s Fostering, Special Guardianship and Connected Persons Service is looking for a Special Guardianship and Connected Carers Team Manager to join our amazing team and help deliver high-quality, relationship-based social work that promotes positive outcomes for children.About the Role:As the Team Manager, you will provide exceptional leadership and professional guidance to a team of social workers, ensuring high-quality assessment, support, and oversight for in-house foster carers and connected carers. You will:<ul><li>Lead, manage, and develop a team of social workers, promoting excellence in practice.</li><li>Ensure carers are supported, challenged appropriately, and able to meet the needs of Southwark’s children.</li><li>Oversee performance management, supervision, and workload allocation.</li><li>Provide guidance in line with statutory requirements, Practice Frameworks, and research-informed social work.</li><li>Contribute to service development, partnership working, and the delivery of integrated, child-focused care.</li></ul>This is a 12 month Fixed Term / Secondment opportunity.About You:We are looking for someone who can combine strong leadership with a relationship-based approach to social work. You will:<ul><li>Have proven experience in managing social work teams and delivering high-quality practice.</li><li>Be confident in decision-making, complex analysis, and managing risk.</li><li>Support the professional development of practitioners, including ASYE, NQSWs, and NAAS candidates.</li><li>Have excellent communication and report-writing skills, with experience presenting in formal settings.</li><li>Demonstrate emotional intelligence, resilience, and the ability to inspire and motivate a team.</li><li>Be committed to safeguarding children and promoting positive outcomes in line with statutory guidance.</li></ul>About the Team:Our team is dedicated, supportive, and committed to continuous improvement. You will work in a culture that:<ul><li>Values reflective, systemically-informed, and evidence-based practice.</li><li>Offers opportunities for professional growth, development, and leadership.</li><li>Encourages collaborative, multi-agency working to achieve the best outcomes for children and carers.</li><li>Celebrates excellence and supports staff to thrive while holding everyone accountable to high professional standards.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Sophie James at <a href="mailto:Sophie.James@southwark.gov.uk" target="_blank">Sophie.James@southwark.gov.uk</a>Additional Information:<ul><li>12 month Fixed Term Contract / Secondment</li><li>Enhanced DBS required</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 29th January 2026Shortlisting date/s: 5th February 2026Interview date/s: 12th February 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2692975&amp;ptId=110839" target="_blank">Please click here to view the Job Description</a></li></ul>





<ul></ul>

Southwark Council

Fostering Team Manager

<h2>About the job</h2>Salary: £27,254 – £29,540 a year pro rata Hours per week: Casual Contract type: CasualAs a Casual Deputy Registration &amp; Ceremonies Officer, you will play a vital role in delivering statutory registration services to the community. The postholder will be responsible for registering births, deaths, stillbirths and marriages in line with legislative requirements, statutory procedures and guidance issued by the Registrar General.You will ensure the accurate maintenance, security and safe custody of all registers, records and indices, and undertake the registration of marriages across local religious buildings and approved marriage venues, providing a professional and sensitive service to customers at all times.The role also includes responsibility for the receipt, recording and banking of money, in accordance with the Council’s cash handling and financial procedures. You will account for all secure stock and income on a monthly and annual basis, ensuring that both secure and non-secure stock is managed effectively and ordered from the General Register Office in a timely manner.In addition, you will support the wider Local Registration Service by undertaking administrative and operational duties as required, demonstrating flexibility and a commitment to maintaining high standards of service delivery.Please note this role does not attract sponsorship.<h2>About you</h2>The successful candidate will be confident in dealing with members of the public in a polite, professional and sympathetic manner, particularly in sensitive situations. You will demonstrate strong interpersonal skills and the ability to maintain the dignity and professionalism required when supporting and delivering registration services and ceremonies.You will be computer literate, with the ability to competently use Windows-based systems and spreadsheets, and will pay close attention to detail when following procedures and processes. This includes accurate financial calculations and reconciliations, ensuring statutory and operational requirements are met at all times.The role requires the ability to work effectively as part of a team, alongside the flexibility to support the wider service as needed. You will either have knowledge of, or the ability to quickly acquire, an understanding of statutory and procedural requirements relating to the registration of births and deaths, ceremonies, and the taking of notices.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.Applicants should hold GCSEs or equivalent experience and be available to work flexibly. This includes covering weekday hours between 9:00am and 5:00pm as required, as well as weekends and occasional Bank Holidays on a rota basis. The role will involve attending various sites across the Borough. Join us and play a meaningful role in supporting our community at some of life’s most important moments - apply today.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692611&amp;ptId=12222" target="_blank">download: Casual Deputy Registration and Ceremonies Officer JD - March 2025.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692612&amp;ptId=12222" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Casual Deputy Registration & Ceremonies Officer

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 37 &amp; 32 Contract type: PermanentWe’re looking for compassionate Support Workers to help adults with Learning disabilities within the supported living service. Using a strengths-based approach, you’ll support Adults in supported living service —focusing on wellbeing, daily living skills, and personal care.You’ll assist with care planning, promote independence, and provide hands-on support, including medication administration and use of specialist equipment. Working closely with professionals and services, you'll contribute to assessments and ensure the right support is in place.Strong communication, accurate record-keeping, and a flexible, person-centred mindset are essential. If you’re ready to make a real impact, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking dedicated Support Workers who are passionate about promoting independence, dignity, and choice for individuals with care needs. You’ll support people in accessing a variety of community services and activities, while caring for their physical, emotional, and social wellbeing.You’ll act as an advocate for those you support, ensuring their voices are heard throughout their care experience. Strong communication skills are essential, as you’ll engage with individuals, families, and professionals in a range of settings.This role involves working flexibly across locations, including weekends, bank holidays, sleep-ins, and waking night duties. You’ll be part of a supportive team, contributing to a positive, inclusive environment, and ready to respond in emergency situations.We’re looking for someone who can support new staff, identify discrimination, and take appropriate action. You should have some knowledge of the needs of people with learning disabilities and a willingness to gain a QCF Level 3 in Care.Applicants must be comfortable with manual handling (after training) and be able to communicate fluently and effectively in spoken English with the public.If you’re adaptable, compassionate, and ready to make a real difference, we’d love to hear from you.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594454&amp;ptId=12221" target="_blank">download: Support Worker - JD_.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594455&amp;ptId=12221" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Support worker

Title: Carpenter Multi TradeContract Type: Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Greenwich, Bexley and surrounding areasPersona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 28th January at 11pmInterviews will be held at our office in Sidcup on Tuesday 3rd February Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQEFIfqS+HZSZD7zHYMI4X5FRtK5Phxf0ghURWZU0MmA+GhSHXZnBWA/ls2sUsp9fS" target="_blank">Role Profile - Carpenter.doc</a> <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVbosBRgHjuwfydhvjWYm3RxWgwfQLmNoWM4XSgWLWVq5ORjp2TA52yPUrtGoFmkE" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join our Repairs Team at L&amp;Q:Our South London repairs team are looking for a Multi trader Carpenter to join the team on a permanent basis. The role will cover Greenwich, Bexley and surrounding areasIt is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>.Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

London and Quadrant Housing Trust

Carpenter Thames - 7446

Salary: Competitive Location: Stratford, London or Trafford, Manchester Closing date: Sunday 15th February, midnight<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQrnwzgA+msfbqt7R030F84bkO3TKSzyngMjPrYuX6ET5SeM347O0qeNt8PtU0o7Ay" target="_blank">Director of Customer Services.docx</a>Would you like the opportunity to lead a complex andhigh-performing customer service team during a period of strategictransformation, shaping how L&amp;Q responds to customer enquiries andtransforms its approach to complaints? At L&amp;Q, we passionately believe thata great customer experience, built on trust, responsiveness, and empathy, is asessential as quality homes. Our transformation journey is driven by acommitment to design a new operating model that delivers the best possibleoffer for our customers and supports our organisational evolution.As our Director of Customer Service, you will providevisible, resilient leadership to a large, dispersed team delivering a demandingservice. Our contact centre colleagues work remotely and handle challengingsituations every day, so your ability to inspire, motivate and support themwill be critical. You will lead the contact centre operations, ensuringefficiency, consistency, and excellence in customer engagement, while shaping aproactive and learning-led approach to complaint resolution and prevention. Workingclosely with the Transformation Programme, you will deliver a new targetoperating model that simplifies processes, embeds digital tools, and nurtures ahigh-performing customer-first culture. You will champion the reimagining ofcustomer services in ways that promote visible, meaningful improvements andcollaborate with senior leaders across Housing, Property Services, Investmentand IT to embed the voice of residents in decision-making.This is both a critical and an exciting time for L&amp;Q. Wehave recently made significant investment in our customer service andneighbourhood housing teams, strengthening capacity and capability to improveresponsiveness and consistency. These enhancements will enable us to reducewaiting times, deliver a more seamless experience for residents, and ensure ourservices are equipped to meet future demands. This role offers the opportunityto be at the heart of that change, helping shape the next chapter of ourtransformation journey.We are looking for an experienced leader from social housingor an allied customer-focused, regulated sector, with a proven track record ofmanaging large, remote teams delivering complex services under pressure. Youwill have the ability to lead transformation programmes involving processredesign, system implementation, and cultural change, alongside strongjudgement and collaboration skills to influence across functions and elevatethe resident voice. Above all, you will be passionate about building inclusive,empowered teams aligned around delivering exceptional customer service anddriving operational excellence.At L&amp;Q, we nurture an empowering and values-drivenenvironment where colleagues feel respected, supported, and inspired to deliverexcellence. Diversity and inclusion are actively lived, and all voices arevalued. Continuous improvement is celebrated, mistakes are learningopportunities and successes are shared wins. Residents are central to everydecision; their feedback informs outcomes.If you are excited by this fantastic opportunity and would like to learn more about how you could help us achieve our ambitions, then please reach out to our partners at GatenbySanderson.Rosie Gunn on 07964 841 007 Sandra Jones on 07826 404 091 Or visit the microsite by clicking here: <a href="https://join-lq.co.uk/" target="_blank">https://join-lq.co.uk/</a>Closing date: Sunday 15th February 2026 – midnightWe are committed to building a truly diverse and inclusive leadership team. We value diversity in all its forms, including gender, ethnicity, disability, age, sexual orientation and identity and recognise the importance of representation at senior levels. As part of our commitment, we guarantee an interview for at least one female candidate and one candidate from an ethnically diverse background for all senior leadership roles, provided they meet the essential criteria.





<ul></ul>

Director of Customer Services

Salary: Competitive Location: Stratford, London or Trafford, Manchester Closing date: Sunday 15th February, midnight<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVnlVjGNiaUVFiuaSvRIAcXmwlfZ8Y83s7FgUplJZhXPnEodJBvkDtoGGRR272Ul3" target="_blank">Director of Income and Lettings Role Profile.docx</a>Would you like the opportunity to lead a criticalcustomer-facing service during a period of strategic transformation, shapinghow we deliver Empty Homes. Lettings and Income services while drivingperformance and cultural change? At L&amp;Q, our mission is to create homes andneighbourhoods everyone can be proud of, and we believe that deliveringexceptional customer experiences and operational excellence is as important asproviding quality homes. This role is central to achieving that mission, ensuringthat every service we deliver reflects our commitment to residents and supportsthriving communities.This is a pivotal role in our customer directorate.You will lead the, Income, Empty Homes and Lettings services, ensuring thatperformance standards are consistently met and improved, while embedding aculture of accountability, collaboration, and customer focus. Working closelywith the Transformation Programme, you will deliver a new operating model thatsimplifies processes, leverages digital tools, and fosters a high-performing,customer-first culture. This work directly supports L&amp;Q’s corporate strategyto achieve operational excellence, streamlining services, improving efficiency,and ensuring that every interaction delivers value for residents andstrengthens trust in our organisation.We are looking for an experienced leader with a strong trackrecord in housing management. You will bring expertise in transforming servicesand have successfully delivered process redesign, system implementation, andcultural change. Your ability to exercise sound judgement, collaborateeffectively, and influence across functions will be essential to ensure thevoice of residents shapes every decision. Above all, you will be passionateabout building inclusive, empowered teams that deliver exceptional customerservice and drive operational excellence.At L&amp;Q, we foster an empowering, values-drivenenvironment where colleagues feel respected, supported, and inspired to deliverexcellence. Diversity and inclusion are at the heart of our culture, andcontinuous improvement is celebrated, mistakes are learning opportunities, andsuccesses are shared wins. Residents are central to every decision; theirfeedback informs outcomes.If you are excited by this fantastic opportunity and would like to learn more about how you could help us achieve our ambitions, then please reach out to our partners at GatenbySanderson.Rosie Gunn on 07964 841 007 Sandra Jones on 07826 404 091 Or visit the microsite by clicking here: <a href="https://join-lq.co.uk/" target="_blank">https://join-lq.co.uk/</a>Closing date: Sunday 15th February 2026 – midnightWe are committed to building a truly diverse and inclusive leadership team. We value diversity in all its forms, including gender, ethnicity, disability, age, sexual orientation and identity and recognise the importance of representation at senior levels. As part of our commitment, we guarantee an interview for at least one female candidate and one candidate from an ethnically diverse background for all senior leadership roles, provided they meet the essential criteria.





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Director of Income and Lettings

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.What’s the role?Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Officer to join the team responsible for offering suitable accommodation under S188 and S193 duties.&nbsp; Successful candidate will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. The successful candidate will be confident in enforcing the offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe are seeking an experienced officer with a good knowledge of Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have sound knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.LocationWhilst the service is primarily based in Laurence House, Catford, London, SE6 4RU we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>The job is subject to a Basic DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handboo</a>k- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Grant Chinyuku on 07514947983.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AccommodationAssessmentandLettingsOfficer130126" target="_blank">here</a> to view the Job Description and Person Specification&nbsp;Salary£42,912- £44,235 per annum (SO2)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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London Borough of Lewisham

Accommodation Assessments & Lettings Officer

As HR Consultant &amp; JE Lead you will be the expert in the job evaluation process, ensuring all roles are evaluated fairly, providing advice and guidance to managers. You will collaborate with HRBPs and managers to develop and implement strategies for organisational change, leading on the consultation and engagement processes, to meet the needs of the Council, and provide professional HR advice and support. You will need to be CIPD Level 3 or equivalent qualified with good practical knowledge and experience working as a HR professional, specifically in relation to job evaluation and organisational change.If you would like to have an informal discussion with the recruiting manager, please call James Hood on 01634 334499.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a HR Consultant and JE Lead to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

HR Consultant and Job Evaluation Lead 

We are seeking Public Health Practitioners to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. The aim of the role is to improve the health and wellbeing of the population of Medway by delivering Healthy Way in the community. Healthy Way is delivered over a 12-week period to a group of up to 25 adults who are wanting to make lifestyle changes. Healthy Way discusses a range of topics such as the Eat well guide, Type 2 diabetes, behavioural change, sleep and so much more. Healthy Way courses are scheduled around the facilitator’s availability. We are looking for three facilitators on zero-hour contracts to join the team with day, evening and Saturday morning availability. Full training will be provided. The successful candidate will need to have good communication skills, be non-judgemental and flexible. They will also need to be a self-starter who enjoys connecting with people.The successful post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Katherine Williams on <a href="mailto:katherine.william@medway.gov.uk" target="_blank">katherine.williams@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Public Health Practitioner

Looking for an opportunity to earn while you learn and gain the qualifications needed to start a successful career in the building control industry?The South Thames Gateway Building Control Partnership is a Local Authority partnership combining the building control services of four Local Authorities (LA) within Kent. This combined skills and talent has created a forward thinking, progressive building control team.We are seeking to recruit an enthusiastic, motivated team player who is willing to commit to a career in Local Authority Building Control and undertake a varied range of technical tasks. Our assistant surveyors will recognise that this is a career opportunity with a structured training programme equipping them with the qualifications and skills that will support them throughout their career in the construction industry. Candidates must demonstrate that they have the right values and a passion for working in the construction industry. The Role You will be part of a team that delivers the building control services for Canterbury, Gravesham, Medway, and Swale councils and required to work across any of these areas. Our Assistant Building Control Surveyors will undertake a training programme which is partly based in the office on site working and learning alongside experienced surveyors. You will be able to work flexibly and maintain a good work-life balance. We have a high standard of values and looking for people who believe in and share those values. This is a great opportunity to develop as far as your ambition and talent allow.Your main responsibilities will include:Supporting the operations team to gain a comprehensive understanding of the building control process.Working with experienced surveyors and supporting them with all building control activities including plans checking and site inspection workActively managing your own career development to work towards qualificationThroughout your training you’ll earn a competitive salary and on completion you’ll have the skills, qualifications and experience required to become a <a href="https://www.gov.uk/guidance/registered-building-inspectors" target="_blank">Registered Building Inspector</a> as well as the opportunity to progress to become a fully qualified Chartered Surveyor or Building Engineer.Please note – This role will require regular travel to sites. Therefore, you will need a full driving licence.What do I need to join? We’re seeking an individual seeking a career change with construction experience or with no construction experience but other transferable skills.If you would like to have an informal discussion with the recruiting manager, please e-mail Janine Weaver on <a href="mailto:janine.weaver@medway.gov.uk" target="_blank">janine.weaver@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint an Assistant Building Control Surveyor. You will be required to demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Assistant Building Control Surveyor

The postholder will contribute to Medway Council’s vision to enable Medway residents to get the best start, develop well, and go on to live healthy, fulfilling, independent lives by providing high-quality Children’s intelligence and information. As a Children’s Intelligence Analyst, you will be responsible for managing and extracting data from various sources and ensuring data quality and accuracy. You will create performance dashboards and reports, ensure compliance with statutory and mandatory reporting, conduct data analysis to identify trends and insights, and deliver clear and engaging data presentations. Your role will involve staying updated with the latest data sources and analytical tools and adhering to data protection regulations. You may also assist in training and development across the directorate and participate in recruitment and induction training. In summary, the Children’s Intelligence Analyst’s role is crucial in using data-driven insights to enhance services, inform strategic decisions, and ultimately improve the lives of Medway residents. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Liam Skinner on <a href="mailto:liam.skinner1@medway.gov.uk" target="_blank">liam.skinner1@medway.gov.uk</a>.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Children’s Intelligence Analyst to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Children's Intelligence Analyst

Job Title: CaretakerContract Type: Permanent, Full time, 35 hours per week, 08:00 – 16:00Persona: Site Based at Acton GardensReporting Office: West Ham Lane, Stratford, London, E15 4PHSalary: £26,780Closing date for completed applications: Wednesday 28th January at 9:00amEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… DBSFor this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>Join our Caretaking Team at L&amp;Q:L&amp;Q is looking for an experienced Caretaker to join the Estate Services team within the Acton Gardens North West London region. This is a key function of our continuing commitment to providing a responsive customer-based service for our residents. As a caretaker you will be:<ul><li>Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and grounds maintenance work.</li><li>Carrying out small maintenance repairs as required.</li><li>Liaising directly with residents and contractors and answering queries and you must have due regard to health &amp; safety and security issues</li></ul>What you'll bring:<ul><li>Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li><li>Trade skills, Gardening or DIY experience would be an advantage together with a recognised City &amp; Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li><li>A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li><li>Able to work on your own initiative and be self-motivated to organise your own time effectively.</li><li>Proactive in your daily activities and aware of safe working practices.</li><li>Possessing a good literacy standard</li><li>Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period).</li></ul>If you don’t have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Caretaker Acton Gardens - 7447

Title: Housing AssistantContract Type: Permanent – Full Time – 35 Hours Per WeekSalary: £28,409 - £31,090 per annum (London Weighted salary), dependant on experienceGrade: 4Reporting Office: Stratford, London, E15 4PHPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 26th January 2026 - 23:00Interviews: will be held on a date to be confirmedEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea4qMQwP1L9okFyJR0eC15bWrqoR7JOAfx7VY5ZZEIpzT4KX8oWjUatfPdUoenSi4R" target="_blank">Role Profile - Housing Assistant 2025.docx</a><a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea4qMQwP1L9okFyJR0eC15bWrqoR7JOAfx7VY5ZZEIpzT4KX8oWjUatfPdUoenSi4R" target="_blank"></a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Join our Housing Management Team at L&amp;Q Would you like to join our revamped Housing Management Team as a Housing Assistant and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li><li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li><li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues.</li><li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li></ul>What you'll bring:<ul><li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li><li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li><li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li><li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li><li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li><li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential. </li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Housing Assistant -  East London - 7432

Champion Customer Excellence: Highways Engagement &amp; Customer Support Manager Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement &amp; Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for residents and partners across Derbyshire. This is a fantastic opportunity to shape how the Highways Service communicates, responds, and improves. You’ll play a key role in embedding a customer-first culture, driving innovation, and enhancing the council’s reputation through effective engagement and transparent reporting. About the Role • Lead the development and implementation of a comprehensive stakeholder engagement strategy. • Manage the customer enquiry process, ensuring timely, consistent, and high-quality responses. • Develop and maintain performance dashboards and KPI frameworks to monitor service delivery. • Collect and analyse customer feedback to inform service planning and continuous improvement. • Collaborate with corporate communications to align messaging and public engagement activities. • Oversee financial reporting and use live data to support strategic decision-making. • Act as a key liaison for escalated or complex customer issues, ensuring resolution aligns with council values. About You • Extensive experience managing customer service functions in a local authority or public sector environment. • Proven ability to develop engagement strategies that improve public satisfaction and trust. • Strong leadership skills with experience embedding service standards and fostering a culture of accountability. • Excellent communication and analytical skills, with the ability to interpret data and drive improvements. • Ability to manage conflicting priorities and deliver outcomes under pressure. Essential Qualifications and Experience • Degree or equivalent qualification in public administration, communications, highways management, or related field. • Evidence of continuous professional development in customer service or stakeholder engagement. • Experience in financial reporting and performance management. • Driving licence and flexibility to work across Derbyshire. Desirable • Membership of relevant professional bodies (e.g., IRF, CIPR, CIM, IoIC). • Experience in digital transformation and CRM systems. • Involvement in public consultation or community engagement programmes.________________________________________Support &amp; Benefits: • Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs. • Generous Annual Leave Scheme: Ensures a healthy work-life balance. • Local Government Pension Scheme: Provides financial security. • Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling. • Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app. • Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encourages environmentally friendly commuting options. • Our Derbyshire Rewards: a package of benefits and discounts.Apply Now If you’re a strategic thinker with a passion for customer service and stakeholder engagement, we’d love to hear from you! Join us and help shape a responsive, customer-focused Highways Service for Derbyshire.📅 Closing Date: Sunday 1st February 2026 📝 Interview Date: 9th to 13th FebruaryCandidates who have previously applied and were unsuccessful need not reapply.Hways2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Derbyshire County Council

Engagement and Customer Support Manager

South Wingfield Primary is a popular school with a friendly community of staff, governors, children and families. We are looking to recruit a midday supervisor to join our staff on a permanent basis.We are looking for a friendly, reliable, and caring individual to join our team as a Midday Supervisor. This role involves supporting children during the lunchtime period, ensuring a safe and happy environment both in the dining hall and on the playground.Key Responsibilities<ul><li>Clear away tables and chairs</li><li>Supervise pupils during lunch in the dining hall and playground.</li><li>Encourage positive play and good behaviour.</li><li>Assist with minor first aid when required.</li><li>Work as part of a team to maintain a safe and enjoyable lunchtime experience.</li></ul>Requirements<ul><li>Enjoy working with children.</li><li>Good communication and interpersonal skills.</li><li>Ability to promote positive behaviour and inclusion.</li></ul>Provisional Interview Date: 12 January 2026





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Midday Supervisor

Would you like to work as a relief member of staff in the Libraries across Derbyshire, especially those in Hayfield, New Mills, Chapel-en-le-Frith, Whaley Bridge and Buxton?We’re looking for someone who is passionate about Libraries, is an excellent team player, who is eager to learn and who thrives working in a fast-paced customer focused environment.The successful candidate will be:<ul><li>Able to create a friendly and welcoming environment for a diverse range of customers</li><li>Excellent at multi-tasking, efficient, happy to work under pressure &amp; confident with working alone if required.</li><li>Passionate about what public libraries offer, and able to promote our services.</li><li>Confident in using IT (training will be given on specific library systems)</li></ul> Library experience is an advantage, but we also welcome candidates who have demonstrated exceptional customer service elsewhere. Please note: <ul><li>There are no guaranteed hours with a Relief Library Assistant Contract.</li><li>Library work can be physically demanding.</li><li>Evening and weekend working may be required.</li></ul>What we offer you.<ul><li>Generous local government pension scheme</li><li>Cycle to work scheme</li><li>Free online health and exercise sessions</li></ul> Provisional Interview Date: 2 February 2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Library Assistant

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Tapestry Learning Partnership are seeking to appoint an enthusiastic Learning Mentor to join our hardworking and high achieving team at City of Derby Academy.The role of the Learning Mentor has never been more important as we continue to build our SEND provision to meet the needs of all our learners. The successful applicant will be a kind, resilient, nurturing, well qualified individual who understands the importance of relationships, patience, understanding and respect, whilst managing to respond to the complex needs and requirements of our student.City of Derby Academy is a vibrant school with the vision of ‘improving the life chances of all students.’ We do this by providing engaging and enjoyable learning experiences over a broad and balanced curriculum. The keys to our success are our passionate staff who work with our students to develop personal and academic success. Tapestry’s vision is clear: Every child will succeed and flourish by experiencing an exceptional education. We believe in the power of education to transform lives and are proud of our strong sense of community, commitment to inclusion, and culture of high expectations.Who We’re Looking For:We are seeking a caring, dedicated professional with experience supporting children and young people. You will be:<ul><li>Driven, approachable, and empathetic</li><li>Calm, confident, and resilient</li><li>Organised and reliable</li><li>Culturally sensitive and committed to the highest standards of professionalism</li></ul>What Makes Us Special<ul><li>A caring, inclusive culture that celebrates diversity</li><li>Strong relationships and a positive, respectful environment</li><li>Exceptional pastoral support for students and staff</li></ul>Your Development Matters<ul><li>Access to high-quality CPD and training</li><li>Opportunities to grow and fulfil your aspirations</li></ul>Why Us?You’ll be joining us at a very exciting time. In January 2026, two strong Trusts, QEGSMAT and Djanogly Learning Trust, came together to form Tapestry Learning Partnership. This new chapter brings incredible opportunities for collaboration and growth.Tapestry’s vision is for every child to succeed and flourish by providing an exceptional educational experience. We believe in the power of education to transform lives and are proud of our strong sense of community, our commitment to inclusion, and our culture of high expectations.As part of Tapestry Learning Partnership, you’ll benefit from:<ul><li>A supportive network of like-minded professionals who share a clear vision and values.</li><li>High-quality, ongoing professional development for you and your team.</li><li>A passionate, committed wider team focused on:<ul><li>Achieving the highest academic outcomes for all pupils.</li><li>Driving social change through education.</li><li>Providing exceptional pastoral care and enrichment opportunities.</li></ul></li><li>Bespoke support from the Trust’s central team, tailored to your school’s needs.</li><li>Access to a range of employee benefits designed to promote health and wellbeing.</li></ul>This is a fantastic opportunity to make a lasting impact in a school that is excited about its future.Tapestry Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. It is a criminal offence to engage or seek to engage in regulated activity or regulated work with children, if you appear on the DBS barred list. All appointments are subject to an Enhanced DBS check and be eligible to work in the UK.Further information about our commitment to Safeguarding can be found at: <a href="https://www.tapestrylearningpartnership.org/" target="_blank">Tapestry Learning Partnership</a>Please be aware, the Trust may also consider performing an online presence check as part of their pre-employment checks.This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).If you are interested and wish to have an informal conversation to discuss the role or would like to visit the school, we would be happy to arrange this. Please call 01332 270450. Further details about our school can be found on our website: <a href="http://www.cityofderbyacademy.org" target="_blank">www.cityofderbyacademy.org</a>To apply for this position, please visit our careers page via our website: <a href="https://www.tapestrylearningpartnership.org/" target="_blank">Tapestry Learning Partnership</a>Provisional Interview Date: Week commencing 26 January 2026 Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Learning Mentor

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Required to start as soon as possibleWe are now recruiting for a House Support Officer, to contribute to the team of House Support Officers and work alongside staff, parents and students. The underpinning value of the work is to ensure that every student achieves their potential through the provision of targeted support and intervention, working with the school’s pastoral leaders. In consultation with the Heads of House, the House Support Officer will contribute to all aspects of students’ well-being and achievement.The role will involve a mixture of dealing with parents, with students’ behavioural and attendance issues, intervening with difficulties around the school in terms of pastoral support and supporting the work of the inclusion team.The successful candidate will:<ul><li>Be the main contact for parents/carers during the school day</li><li>Support the Heads of House in monitoring attendance and punctuality of students</li><li>Investigate specific behaviour incidents, taking statements from students where appropriate, and preparing accurate and appropriate documentation to report findings to Heads of House.</li><li>Support the DSL by ensuring all safeguarding issues are dealt with and recorded in line with school policy and procedures.</li><li>Work on school attendance as necessary e.g. first day contact for targeted cohorts of students</li></ul>To be successful in this role we are looking for:<ul><li>Level 3 qualification or a minimum of 3 years’ experience in a similar role</li><li>5 GCSE’s (Equiv. A* - C) including English and Maths</li><li>Background knowledge of relevant pastoral work</li></ul>Tupton Hall School is part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website.Benefits<ul><li>Access to Local Government Pension Scheme</li><li>Generous annual leave entitlement increasing with service, plus statutory holidays</li><li>The opportunity to be part of a highly supportive and ambitious team/school</li><li>Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay</li><li>Cycle to work Scheme</li><li>Commitment to employee Health and Wellbeing including Employee Assistance Programme</li><li>Employee benefits platform</li></ul>For further details regarding this post please contact Mrs A Lindley, Operations Manager on <a href="mailto:a.lindley@tuptonhall.org.uk" target="_blank">a.lindley@tuptonhall.org.uk </a>or on the Academy number. To apply complete our on-line application form, please use the 'apply now' button.If you have any questions or queries regarding the application process please contact the HR Team.As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.Applicants should apply through the vacancy on our trust website: <a href="https://www.redhillacademytrust.org.uk/vacancies/vacancies-single?Category=All&amp;Advert=I3Sc8TSw6dbZJEwO1-emQA%3D%3D&amp;Region=TuptonHallSchool" target="_blank">House Support Officer | Redhill Academy Trust</a>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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House Support Officer

Connect Communities and Highways: Engagement &amp; Customer Support Officer Are you passionate about delivering exceptional customer service and creating engaging communications? We’re looking for a proactive and creative Highways Engagement &amp; Customer Support Officer to join our Highways Engagement &amp; Partnership team. This is your chance to make a real difference by ensuring residents, Members, and stakeholders are informed, involved, and supported. About the Role You’ll play a key role in shaping how Derbyshire Highways communicates with the public. From crafting clear, accessible content to managing social media engagement and responding to enquiries, you’ll help maintain public confidence in our services. You’ll support consultations, Member briefings, and community outreach, ensuring transparency and responsiveness at every stage. Key Responsibilities • Develop and deliver engagement plans for projects and consultations. • Create multi-channel content including letters, social media posts, videos, and web pages. • Respond to customer enquiries via social media, email, and phone, ensuring timely and accurate resolution. • Coordinate communications during planned works and emergencies. • Monitor feedback and performance data to identify trends and recommend improvements. • Collaborate with internal teams, elected Members, and external partners to deliver joined-up service responses. About You You’ll be an excellent communicator with strong writing skills and a flair for visual storytelling. You’ll have experience in customer service and engagement, ideally within a highways or public sector setting. You’ll be confident using social media and digital tools, and able to manage competing priorities in a fast-paced environment. Essential Qualifications and Experience • Relevant professional qualification or significant experience in communications and/or customer service. • Proven experience creating multi-channel content and managing social media engagement. • Strong understanding of customer service principles and public sector standards. • Ability to analyse feedback and performance data to drive improvements. Desirable • Membership of professional bodies (e.g., CIPR, CIM, IoIC). • Experience supporting public consultations and engagement activities. • Familiarity with CRM systems and digital engagement platforms. Why Join Us? • Make a real impact on how communities engage with Derbyshire Highways. • Work in a collaborative, innovative environment. • Opportunities for professional development and career progression. • Be part of a team committed to transparency, customer focus, and continuous improvement. ________________________________________Support &amp; Benefits: • Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs. • Generous Annual Leave Scheme: Ensures a healthy work-life balance. • Local Government Pension Scheme: Provides financial security. • Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling. • Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app. • Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encourages environmentally friendly commuting options. • Our Derbyshire Rewards: a package of benefits and discounts.Apply Now If you’re creative, customer-focused, and ready to help shape the future of highways engagement, we’d love to hear from you!📅 Closing Date: Sunday 1st February 2026 📝 Interview Date: 9th to 13th FebruaryCandidates who have previously applied and were unsuccessful need not reapply.Hways2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Engagement and Customer Support Officer

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Starting Date - As Soon As PossibleThe opportunity has arisen for a cover supervisor 2 days per week (Thursday and Friday). Additional hours may be available during busy periods.Highfields is a vibrant and popular school with approximately 1300 students, including 200 in our sixth form. Our students are friendly and highly motivated. Highfields are proud to be a part of East Midlands Education Trust (EMET), a partnership of schools whose mission is to raise the educational standards and improve the life chances of all the children within our Trust. Our schools are high performing schools who represent the full age range of 3-19, along with an alternative education provider, and we place great emphasis on collaborative working across the Trust within a family of schools approach. Our schools enjoy a high degree of ‘aligned autonomy’ whilst, at the same time, they are supported by a central trust team who help ensure our schools provide the highest quality of provision possible. Our cover supervisors step in to cover for teacher absence delivering lessons planned by the absent teacher or head of department. To start as soon as possible, we are looking for an outstanding practitioner. The successful candidate will be resourceful, inspirational and forward thinking. You will share our vision of achieving excellence. We wish to appoint a colleague to this post who has:<ul><li>A passion for supporting students, and a track record as a highly effective classroom practitioner</li><li>The ability to inspire and motivate students and colleagues to achieve their best</li><li>Highly effective interpersonal, communication, management and leadership skills</li><li>A commitment to professional development</li><li>A commitment to safeguarding and promoting the welfare of children and young people. </li></ul>Highfields is situated in Matlock, the county town of Derbyshire, on the south eastern edge of the beautiful Peak District National Park. It is within easy reach of Sheffield, Derby and Nottingham. To apply, please visit the Trust website at <a href="http://www.emet.uk.com/vacancies" target="_blank">www.emet.uk.com/vacancies</a> and complete the online application form.On the application form, please focus on a detailed 'supporting statement' taking into account the person specification and indicating why you would be the best person for us to recruit to this position.If you would like further information and require an informal conversation or visit, please telephone or email our school office via 01629 584020 or <a href="mailto:info@highfields.derbyshire.sch.uk" target="_blank">info@highfields.derbyshire.sch.uk</a>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Cover Supervisor

Job Description Organisation: London Borough of Waltham Forest Salary: PO1 £41,133 - £43,680 Contract Type: Permanent Working hours per week: 36&nbsp; Application Deadline: &nbsp;14/02/2026&nbsp; Proposed Interview Date(s): TBC Reference: 1990 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We have a fantastic opportunity for a highly motivated individual with a passion for helping people and delivering high levels of customer service to join the Rents team. You will provide an effective, proactive and customer focused income collection service, balancing prevention, support and recovery, using outstanding customer service. What you'll do… Provide an effective, proactive and customer focused income collection service, balancing prevention, support, and recovery. Work effectively under pressure to meet deadlines and targets. Put forward new ideas, constructively challenge the status quo and embrace change. Most importantly you will be passionate about people and go above and beyond to make a positive impact on customers. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Rents%20Officer%20%281990%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Take ownership for all cases within a specific area and deliver a broad range of preventative measures, using a variety of methods to contact customers. Ensure that advice, information, and guidance is easy to understand and provided as appropriate. Actively assist customers with their rent related claims including Housing Benefit, Universal Credit, direct payment from benefits and Discretionary Housing payments (DHP) to maximum rental income. Complete income and expenditure forms to implement sustainable and affordable payment plans. Promote payment by direct debit and work with customers to create positive rent payment culture reducing the likelihood of missed payments and the need for legal action. Complete referrals to the necessary debt and advice agencies, including the CAB. Build and maintain relationships with other external agencies. Use predictive analytics to analyse performance within your patch to meet key performance objectives. Attend new tenant sign ups. Prepare legal documentation, complete court applications via Possession Claims Online (PCOL) and represent the Local Authority in court. Arrange and attend evictions. Periodic attendance at &nbsp;community events, promoting and publicising the work of the Rents Team. Qualifications and Requirements:&nbsp; Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent. Relevant professional qualification&nbsp; &nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Luke Barrow, Rents Team Leader &nbsp;at <a href="mailto:Luke.Barrow@walthamforest.gov.uk" target="_blank">Luke.Barrow@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Rents Officer

What will you be doing?Kent Pensions Administration Team is expanding to strengthen our capacity and resilience. We are delighted to announce a permanent vacancy for a Pensions Deputy Team Manager (to work in our Pensions Operations Team for Kent Pension Fund).This a permanent role, full-time (37 hours); part-time applicants (minimum 30 hours a week) also welcome. The post will involve hybrid working (home and office working in Maidstone, Kent, dependent upon business needs). As a Deputy Team Manager, you will play a key role in administering the Kent Pension Fund. Working closely with Team Managers, you will support and coordinate colleagues to deliver high-quality pension administration services and contribute to key projects.Essential experience and skills:<ul><li>Strong, working knowledge of the Local Government Pension Scheme (LGPS)</li><li>Extensive experience in pension assessments and calculations</li><li>Familiarity with Altair systems</li><li>Commitment to delivering excellent customer care</li></ul>Previous management experience is not essential; we will provide support to help you develop in the role. You will join a collaborative and professional team dedicated to accuracy, service excellence and continuous improvement. Full details are available in the job description and person specification.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.About youFor further details about the role please contact Craig Pemble, Team Manager. (<a href="mailto:Craig.Pemble@kent.gov.uk" target="_blank">Craig.Pemble@kent.gov.uk</a>)About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

Pensions Deputy Team Manager 

Ministry of Defence

Systems Engineer

<h4>Job summary</h4>Join the Ministry of Defence Guard Service (MGS)Be part of the front line protecting the UK’s most critical Defence sites. Play a vital role in national security. At the Ministry of Defence Guard Service (MGS), we safeguard the UK’s Defence estate, protecting personnel, assets, and critical locations from crime, terrorism, espionage, and sabotage. Our Gold Standard Security Service is built on professionalism, trust, and excellence— and we’re looking for dedicated Security Officers to join us. Who We AreThe Ministry of Defence Guard Service (MGS) provides high-quality security services at over 170 MOD sites across the UK, including high-profile locations such as MOD Main Building in London, Whitehall, and His Majesty’s Naval Bases in Portsmouth, Devonport, and the Clyde. Why Join Us?<ul><li>A meaningful career – Play a crucial role in national security and defence. </li><li>Career development – Access specialist training, funded qualifications, and internal progression opportunities. </li><li>Job security – Be part of a well-established organisation with over 30 years of service. </li><li>A strong team culture – Work alongside professionals who value integrity, vigilance, professionalism, helpfulness, and teamwork. </li></ul>Our Vision &amp; ValuesOur goal is to be recognised as an outstanding provider of security services, guided by our core values: <ul><li>Integrity – Always do the right thing, treat others fairly. </li><li>Vigilance &amp; Preparedness – Stay alert, ready to respond. </li><li>Professionalism – Maintain high standards, continuously improve. </li><li>Helpfulness – Provide excellent service, leave a positive impression. </li><li>Teamwork – Work collaboratively, support colleagues, and protect Defence. </li></ul><h4>Job description</h4>Key ResponsibilitiesAs a Security Officer, you will: <ul><li>Ensure site safety and security – Protect Defence personnel, visitors, and property. </li><li>Conduct patrols – Monitor designated areas on foot or by vehicle, ensuring compliance with security protocols. </li><li>Control access – Check credentials, issue passes, and escort visitors as required. </li><li>Perform searches – Conduct thorough security checks on vehicles, baggage, and personnel. </li><li>Respond to incidents – Identify risks, manage security breaches, and escalate as needed. </li><li>Assist employees and visitors – Provide professional and courteous support on-site. </li><li>Monitor security systems – Operate CCTV, alarms, and communication devices. </li><li>Manage traffic and parking – Control vehicle movement and ensure safe site access. </li><li>Report and document – Maintain security logs and complete detailed incident reports. </li></ul>This role requires excellent communication and organisational skills, as well as the ability to work independently and as part of a team. Shift Pattern &amp; FlexibilityThis is a shift working position at 48 hours per week including breaks. The successful candidate will be expected to work nights, weekends, bank holidays etc as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will be an average of 48 hours in a calendar week, this will be 12 hour shifts each week rostered between Sun – Sat. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice, (this should be no less than 48 hours). The exact shift pattern will be explained in full during the interview. Training &amp; DevelopmentWe are committed to ensuring you have the skills and confidence to succeed in your role. New starters will complete a mandatory two-week residential Foundation Course, followed by structured on-the-job training. You will have access to ongoing professional development, including an annual programme of online learning. Our dedicated Workforce Development Team will support your training needs, ensuring you continue to build expertise throughout your career. If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at <a href="mailto:candidate@support.oleeo.com" target="_blank">candidate@support.oleeo.com </a><h4>Person specification</h4>What We’re Looking ForAre you resilient, alert, and highly organised? Do you thrive in a team-based, high responsibility environment? We need individuals who can stay vigilant, act decisively, and provide outstanding customer service in security-sensitive locations. If you have previous experience in security or customer service, we want to hear from you! A background in administration and strong IT skills (including Microsoft Office and electronic booking-in systems) will also be beneficial, as you will work closely with office-based personnel. You must also maintain a good level of physical fitness, as the role involves prolonged periods of standing, patrolling large areas, and responding quickly to incidents. <h4>Licences</h4>Full UK Manual Driving Licence Evidence of qualification/Licence/Membership will be required at interview. All qualifications/licences/memberships declared must be held at point of application and if applicable be in date. Equivalent Qualifications will not be accepted.<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Working Together</li><li>Managing a Quality Service</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £32,530, Ministry of Defence contributes £9,423 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers.Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. <a href="https://discovermybenefits.mod.gov.uk/civilian/" target="_blank">https://discovermybenefits.mod.gov.uk/civilian/</a><ul><li>The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a>with an average employer contribution of 28.97%.</li><li>A generous annual leave allowance.</li><li>Ability to roll over up to 10 days annual leave per year.</li><li>Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments.</li><li>Special Paid Leave for volunteering up to 6 days a year.</li><li>Enhanced maternity, paternity, and adoption leave.</li><li>Employee Assistance Programme to support your wellbeing.</li><li>Most sites have good travel links with free car parking; many also have other facilities such as a Sports &amp; Social Club, Gym and Cafeterias and Shops.</li><li>Entitlement to apply for Blue Light and Defence Discount Cards.</li><li>Free MGS Security Uniform</li></ul>As part of your induction, you will attend a two-week residential Foundation Security Course to support in achieving your objectives to a high standard. One of the elements of the Foundation Course is Emergency First Aid at Work, where you will learn key life skills in emergency first aid.This post does not offer any assistance with Relocation Allowances. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.If you align with our values and have experience in security or customer service, we would love to hear from you. At application stage you will be assessed against the following: Experience:<ul><li>CV including Job History and Previous Skills.</li></ul>At interview you will be assessed against the following: Behaviours:<ul><li>Working Together</li><li>Managing a Quality Service</li><li>Communicating and Influencing</li></ul> When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Application sifting is scheduled to take place on week commencing 09/02/26.Interviews are due to take place Face to Face at Abbey Wood Bristol and will be conducted week commencing 23/02/26.Please note the above dates are subject to change.We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigation’s can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fministry-of-defence-privacy-notice%2Fmod-privacy-notice&amp;data=04%7C01%7CDBSCivPers-ResourcingTeam1%40mod.gov.uk%7C7db810ae581c42ec6c8c08d93d26cb37%7Cbe7760ed5953484bae95d0a16dfa09e5%7C0%7C0%7C637608060846219244%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=4BF%2BJMYuVowsHgzjwR109kl8SUbRsfFw4qZjEUpjiSY%3D&amp;reserved=0" target="_blank">MOD Privacy Notice</a> sets out how we will use your personal data and your rights. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>. <a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : MGS Recruitment Hub</li><li>Email : <a href="mailto:MGS-RH@mod.gov.uk" target="_blank">MGS-RH@mod.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DBSCivPers-ResourcingTeam1@mod.gov.uk" target="_blank">DBSCivPers-ResourcingTeam1@mod.gov.uk</a></li></ul><h4>Further information</h4>Please see Further Information document attached. <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4MjcmdmVyaWZ5PWJmMjkyY2ZlYzJjNWIzYmMwMjBhYjRkYzc3OTUxODljJnJlcXNpZz0xNzY4NDUxNzgwLTMwNTBiMDgyMWQyY2NjODk5NDI3ZjhhYjkyNmMyYTNjMWVlZGZmYTk=" target="_blank">How to Complete a CV (1) Opens in new window</a> (pdf, 104kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4MjgmdmVyaWZ5PWU1NTEzM2ZiYzc4OTJjNjE2MTI0ODUwN2I5ZTc1NWRkJnJlcXNpZz0xNzY4NDUxNzgwLTMwNTBiMDgyMWQyY2NjODk5NDI3ZjhhYjkyNmMyYTNjMWVlZGZmYTk=" target="_blank">MGS Candidate Pack - Application Final Opens in new window</a> (pdf, 1974kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4MjkmdmVyaWZ5PTYyODQ1YzIwMTQyMTE0OWU1YTBkZDljZTk3MzY3NzQ3JnJlcXNpZz0xNzY4NDUxNzgwLTMwNTBiMDgyMWQyY2NjODk5NDI3ZjhhYjkyNmMyYTNjMWVlZGZmYTk=" target="_blank">Defence Civil Service Offer (1) Opens in new window</a> (pdf, 1562kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4MzAmdmVyaWZ5PTVhOGI3OGJkZDA1MDI5OGIzNGVhYjM4ZjNjNTI1MGM1JnJlcXNpZz0xNzY4NDUxNzgwLTMwNTBiMDgyMWQyY2NjODk5NDI3ZjhhYjkyNmMyYTNjMWVlZGZmYTk=" target="_blank">20241009 - Further Information - External (1) Opens in new window</a> (docx, 34kB)

MGS - Ministry of Defence Guard Service - Shift Working Officer Abbey Wood Bristol

<h4>Job summary</h4>We are looking for a motivated and creative individual, with hands-on experience in developing and managing cloud infrastructure. You will be part of a creative, motivated and supportive multi-disciplinary team delivering user-focused products for diverse audiences. We are the official archive for the UK Government and for England and Wales, holding millions of records dating back over 1,000 years. From the Domesday and Shakespeare’s will to military service records, censuses and court judgements we preserve and provide access to these important public records for everyone.<h4>Job description</h4>Our Digital Services department is made up of several agile multi-disciplinary teams focusing on different products or services. Our purpose is to design and deliver user-centred services that make our collections accessible, usable, and relevant to a wide range of audiences. Our Digital Services team build and run services used by over 1 million people a month to access more than 30 million record descriptions, the catalogues of more than 3,000 archives and educational and rich, interpretative content bringing the collection to life. This is an especially exciting time as we redevelop our digital offer. We are exploring new approaches and tools, simplifying key transactions and finding new ways to help people to use our collections. Our Cloud Infrastructure Engineer has a vital role to play in this.<h4>Person specification</h4>This is a full-time post, but requests for part-time working, flexible working and job share will be considered, always taking into account the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: You will be required to enter your work history details and provide an answer to the following sift question: Describe a time when you encountered a significant technical issue in a CI/CD pipeline or cloud infrastructure (e.g., AWS, Kubernetes, Docker). What steps did you take to identify the root cause and resolve the problem? Please explain in detail your troubleshooting process, the tools you used (such as Ansible, Terraform, or monitoring solutions), and how you ensured the issue would not recur. What did you learn from the experience?" Your answer should include detailed examples of how you meet the first three essential criteria listed below Essential criteria: 1. Professional experience in DevOps, Infrastructure as Code and CI/CD pipeline development. 2. Strong, practical experience in automation tools such as Ansible and Terraform. 3. Experience deploying and maintaining containerised applications using Kubernetes or Docker. 4. Good demonstrable knowledge of AWS services such as EC2, S3, RDS and Lambda. 5. Experience in CI/CD pipeline development using GitHub Actions. 6. Excellent problem-solving and troubleshooting skills. 7. Strong written and verbal communication and interpersonal skills. 8. Ability to work independently as well as in a team environment. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Interview: Interviews will be held on-site, including a technical test. All of the above criteria will be assessed at this stage<h4>Benefits</h4>Alongside your salary of £42,000, The National Archives contributes £12,167 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development. Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a>;<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Reasonable adjustments:If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.If you need a change to be made so that you can make your application, you should:<ul><li>Contact The National Archives via <a href="mailto:careers@nationalarchives.gov.uk" target="_blank">careers@nationalarchives.gov.uk</a> as soon as possible before the closing date to discuss your needs</li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional</li></ul> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:careers@nationalarchives.gov.uk" target="_blank">careers@nationalarchives.gov.uk</a></li><li>Telephone : 020 8392 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:careers@nationalarchives.gov.uk" target="_blank">careers@nationalarchives.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: <a href="mailto:careers@nationalarchives.gov.uk" target="_blank">careers@nationalarchives.gov.uk</a> If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a>

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