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We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
A vacancy has become available for a highly motivated individual who want to play a key part in the delivery of ICT services and support to our customers.
Working in a hybrid capacity, you will be part of the Platform and Live Systems team within IT Operations and will have:
<ul>
<li>Experience of the Microsoft 365 environment and its administration</li>
<li>Experience in scripting, in particular Windows PowerShell, would be an advantage</li>
<li>An understanding of proxy servers</li>
<li>Experience working within a demanding customer-focused IT service</li>
<li>Good written, telephone and face-to-face communication skills</li>
<li>Ability to work on your own at times and use your initiative and multitask</li>
<li>Knowledge and understanding of ITIL (Information Technology Infrastructure Library) environments would be an advantage</li>
</ul>
It is important that you can cope with a demanding workload, work to tight deadlines, and be able to support other team members with the overall responsibilities of the service in a fast-paced, ever-changing environment. You must be flexible in your approach to work to meet the needs of the service and have a desire to develop and learn further skills.
The successful candidate must have experience working in an IT operational environment. As the post is career graded, varying levels of experience will be considered, and appropriate training provided to bring them up to the higher levels.
For any further information about this post, please contact Jennifer Platts via <a href="mailto:jenniferplatts@sthelens.gov.uk" target="_blank">jenniferplatts@sthelens.gov.uk</a>
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
This post is subject to Basic DBS Disclosure. 


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

ICT Operational Analyst - Career Graded

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9189/LCC823_Casual_Venue_Technician_.pdf" target="_blank">LCC823_Casual_Venue_Technician_</a></li>
</ul>





The Role
As a Casual Venue Technician, you’ll be an essential part of the technical team supporting a variety of events, including, live music, conferences, and community activities.
Your role will involve setting up, operating, and maintaining sound, lighting, and AV equipment, ensuring all technical aspects run smoothly and safely. You’ll work closely with visiting companies and performers to meet their specific requirements, assist with stage management and equipment logistics, and help maintain the venue’s high standards.
This is a flexible, casual position requiring reliability, good communication skills, and a strong commitment to health and safety. If you enjoy a hands-on role in a busy venue environment and want to be part of delivering great events, this could be the perfect opportunity for you. You will be required to work evenings, weekends and Bank Holidays inline with operational requirements.&nbsp;
A full UK driving licence is essential to this post.&nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: Friday 15 August 2025 (Virtual)

Lancaster City Council

Casual Venue Technician

<ul></ul>





Head of Information Governance and Assurance (DPO) Grade 11 – £64,317–£71,319 per annum **Please note this role is Full-TIme (36 hours per week) ** We are seeking a visionary and authoritative leader to take on the role of Head of Information Governance and Assurance—serving as the Council’s statutory Data Protection Officer (DPO). This is a critical post that shapes how Havering manages, protects, and governs its information assets in a complex and evolving digital landscape. About the Role This role provides strategic leadership and oversight of the Council’s information governance, assurance, and security functions. You will be responsible for setting and enforcing policies that ensure compliance with data protection legislation, information security standards, and best practice in records management. You will lead the development and implementation of enterprise-wide strategies for information assurance and cyber security, working closely with senior stakeholders, including SIROs and Caldicott Guardians. As DPO, you will act as the Council’s primary contact with the Information Commissioner’s Office (ICO) and lead responses to data breaches and information risk assessments. Key Responsibilities <ul>
<li>Act as the Council’s statutory Data Protection Officer, ensuring compliance with all relevant legislation and standards.</li> <li>Lead the strategic development of information governance, assurance, and security policies and frameworks.</li> <li>Direct the Council’s approach to cyber security, including oversight of the Security Operations Centre.</li> <li>Promote a culture of compliance and transparency across the organisation through education, training, and stakeholder engagement.</li> <li>Lead the response to data breaches and coordinate risk assessments and mitigation strategies.</li> <li>Build and maintain strategic relationships with senior stakeholders across the Council and external regulatory bodies.</li> <li>Inspire and lead a team of Information Governance Specialists, fostering a culture of continuous improvement and professional development.</li> </ul> About You We’re looking for someone who brings: <ul>
<li>A degree or equivalent experience, with relevant certifications in data protection, information governance, or cyber security.</li> <li>Extensive experience in leading information governance and assurance functions at a strategic level.</li> <li>A deep understanding of data protection legislation, information security frameworks, and risk management.</li> <li>Strong leadership and stakeholder management skills, with the ability to influence at the highest levels.</li> <li>A proven track record of developing and implementing enterprise-wide strategies that align with organisational goals.</li> </ul> Please view Job Profilehere For an informal discussion about the post, please contact <a href="mailto:Jenna.Brophy@havering.gov.uk" target="_blank">Jenna.Brophy@havering.gov.uk</a> The closing date for the receipt of applications is 27th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Head of Information Governance and Assurance (DPO)

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>West Northamptonshire Council (WNC) has an exciting opportunity for an enthusiastic, experienced and energetic IT Systems Manager to lead our team of highly skilled technicians in the Infrastructure team, working within the IT Operations service.<h2>Additional information</h2>We are looking for a dynamic leader with significant team management experience in large IT operations. You will be skilled at building, managing, and developing high performance technical teams as well as having a proven track record of successfully running both on-premise and cloud hosted services within a large-scale environment, including cloud migration projects.You will be a team player, able to form positive and productive relationships with a variety of other teams (inside and outside of IT), in order to get things done. You’re the sort of person who has a passion for driving innovation and can ignite enthusiasm within the team for change! Your ability to manage budgets and deliver operational projects efficiently will be a key part of your success.&nbsp;If you are looking for your next challenge, are ready to level up, and are eager to make a lasting impact and lead WNC into the future of IT, we want to hear from you!Public sector experience would be advantageous but not essential.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

IT Systems Manager

<ul></ul>





Grade 10- £57663- £61980pa Drive Strategic Value from IT Contracts and Commercial Partnerships We are looking for a commercially astute and strategically minded professional to lead the IT Commercials function at Havering. This is a key leadership role responsible for ensuring that our IT contracts, procurement activities, and supplier relationships deliver maximum value, compliance, and performance. About the Role As IT Commercials Manager, you will be the lead officer for all IT contract and procurement matters, working closely with Corporate Procurement and senior stakeholders. You will oversee the development and implementation of commercial strategies, manage complex procurements, and ensure robust contract and supplier performance management. You will also be responsible for financial planning and control within the IT Service, supporting budget holders and ensuring that expenditure aligns with strategic priorities and delivers value for money. Key Responsibilities <ul>
<li>Lead the IT contracts and finance function, ensuring effective procurement, contract management, and financial oversight.</li> <li>Develop and implement procurement strategies and standards that align with legislation, council policies, and information governance requirements.</li> <li>Manage complex procurements and act as the escalation point for significant commercial issues.</li> <li>Monitor supplier performance using KPIs and lead interventions to address underperformance or compliance failures.</li> <li>Provide expert advice on financial planning, forecasting, and budget management across the IT Service.</li> <li>Build strong relationships with suppliers and partners to ensure value and innovation throughout the contract lifecycle.</li> <li>Inspire and lead a team, promoting a culture of continuous improvement and collaboration.</li> </ul> About You We’re looking for someone who brings: <ul>
<li>A degree or equivalent experience in a relevant field.</li> <li>Deep expertise in IT procurement, contract management, and supplier relationship management.</li> <li>Strong financial acumen and experience in managing budgets and financial planning.</li> <li>A track record of influencing policy and strategy and delivering commercial value in a complex organisation.</li> <li>Excellent communication and stakeholder engagement skills, with the ability to operate confidently at senior levels.</li> </ul> Please view Job Profilehere For an informal discussion about the post, please contact <a href="mailto:Mark.Duff@havering.gov.uk" target="_blank">Mark.Duff@havering.gov.uk</a> The closing date for the receipt of applications is 27th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

I.T Commercials Manager

<ul></ul>





Grade 8- £47532-£51522pa&nbsp; Support Smarter Procurement and Contract Management in Havering We are looking for a detail-oriented and commercially aware professional to join our IT Delivery team as an IT Commercials Analyst. This role is ideal for someone with a strong foundation in procurement, contract management, and financial analysis who is ready to contribute to strategic decision-making and operational excellence. About the Role As IT Commercials Analyst, you will provide expert guidance to ICT staff on procurement policies, supplier selection, and contract management. You’ll support complex procurement activities, maintain the IT service catalogue, and monitor supplier performance to ensure compliance and value for money. You’ll also play a key role in financial planning and reporting, helping budget holders manage expenditure and identify opportunities for savings. This role involves regular engagement with suppliers, cross-functional teams, and internal stakeholders to ensure successful delivery of IT products and services. Key Responsibilities <ul>
<li>Advise ICT staff on procurement policies, standards, and methodologies.</li> <li>Lead and support complex procurement activities, including tender preparation and supplier evaluation.</li> <li>Maintain and review the IT service catalogue to ensure accuracy and relevance.</li> <li>Monitor supplier performance and contract compliance, reporting on KPIs and service levels.</li> <li>Manage licence renewals and relationships with key hardware and software suppliers.</li> <li>Support financial planning and reporting, identifying budget variances and opportunities for savings.</li> <li>Attend supplier review meetings and manage day-to-day communications with vendors.</li> <li>Contribute to policy development and risk management within the IT Commercials function.</li> </ul> About You We’re looking for someone who brings: <ul>
<li>A degree or equivalent experience in a relevant field.</li> <li>Experience in procurement, contract management, and financial analysis within an IT environment.</li> <li>Strong analytical skills and attention to detail.</li> <li>Excellent communication skills, with the ability to engage technical and non-technical audiences.</li> <li>A collaborative mindset and the ability to work effectively across teams and with external partners.</li> </ul> Please viewJob Profilehere For an informal discussion about the post, please contact <a href="mailto:Mark.Duff@havering.gov.uk" target="_blank">Mark.Duff@havering.gov.uk</a> The closing date for the receipt of applications is 27th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

I.T Commercials Analyst

<ul></ul>





Are you a skilled theatre technician with a passion for lighting, sound and AV, and ready to lead a dynamic team across some of Reading’s most exciting performance venues? 
We’re looking for a Chief Electrician to join our Arts &amp; Venues team. This is a fantastic opportunity for someone with strong technical theatre experience and supervisory skills to help deliver outstanding performances, events and conferences at the Hexagon, Concert Hall, and South Street Arts Centre.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role:
As Chief Electrician, you’ll be responsible for overseeing all lighting, sound, and AV operations across our venues. Working closely with the Technical Manager, you’ll lead a team of technicians to ensure all events run smoothly, safely and to the highest technical standards. To find out more about the arts and theatre venues within Reading visit: <a href="https://whatsonreading.com" target="_blank">https://whatsonreading.com</a> Your main duties will include:
<ul>
<li>Managing the technical delivery of performances and events (lighting, sound, AV)</li>
<li>Liaising with visiting companies and clients to meet their technical needs</li>
<li>Supervising and rota’ing technical staff and casuals</li>
<li>Maintaining all technical equipment and ensuring safe working practices</li>
<li>Deputising for the Technical Manager when required</li>
</ul>
About you:
You’ll bring extensive experience in a busy technical theatre environment, including at least two years in a supervisory role. You’ll be confident in all aspects of lighting design and rigging (including intelligent fixtures), live sound mixing, and the set-up and operation of AV systems. A strong understanding of health and safety practices, including risk assessments and working at height, is essential. You’ll also have a good working knowledge of current electrical regulations as they apply to the theatre industry. 
In addition, you’ll be an effective team leader and communicator, capable of supervising staff, liaising with visiting companies, and ensuring smooth technical operations across multiple venues. You’ll be IT literate and able to use systems like MS Office, Artifax and Oracle. A full, clean driving licence is required, and you’ll need to be comfortable with working unsocial hours, including evenings, weekends and bank holidays.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do.
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential.
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way.
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed.
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave.</li>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>A nursery in our Civic Offices (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax.</li>
</ul>
 To arrange a confidential discussion on this position please contact Rick Bull (Technical Manager) - <a href="mailto:rick.bull@reading.gov.uk" target="_blank">rick.bull@reading.gov.uk</a> 
Closing Date: Wednesday 23rd July 2025
Interview Date: TBC
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Chief Electrician - Reading Arts

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8546/Assistant_IT_Technician_TLTrust.pdf" target="_blank">Assistant_IT_Technician_TLTrust</a></li>
</ul>

To apply for this post, please follow the link below to our websites's vacancies page then click on 'Apply Now' in the 'MyNewTerm' section:
<a href="https://www.tltrust.co.uk/join-us/" target="_blank">https://www.tltrust.co.uk/join-us/</a>
Thank you



Assistant IT Technician Full Time, Permanent 
Salary: Grade 3, SCP 2 to 3 – £23,656 to £24,027
Base Location: Christleton High School (initially), supporting all schools within The Learning Trust
An exciting opportunity has arisen for a motivated and customer-focused individual to join the IT Team within The Learning Trust. This full-time, permanent role will primarily be based at Christleton High School, while also supporting IT operations across all schools within The Learning Trust.
As an Assistant IT Technician, you will play a key role in delivering a high-quality IT support service to students and staff. Your responsibilities will include assisting with the maintenance and development of IT systems, troubleshooting technical issues, and ensuring the smooth operation of hardware, software, and network infrastructure.
Experience of working in an IT department or possession of good practical IT skills with knowledge and understanding of a wide range of software packages is required. A proactive approach, excellent communication skills, and the ability to work effectively under pressure are essential.
You may occasionally be required to work at other schools within The Learning Trust, so flexibility and a collaborative mindset are important.
For further information regarding this role, please contact &nbsp;<a href="mailto:info@christletonhigh.co.uk" target="_blank">info@christletonhigh.co.uk</a>

Assistant IT Technician

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8420/Privacy_Notice.pdf" target="_blank">Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8421/09082023_Recruitment_Information_Pack_FINAL.pdf" target="_blank">09082023_Recruitment_Information_Pack_FINAL</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8423/Service_Desk_Analyst_July_2025_Job_Description.docx" target="_blank">Service_Desk_Analyst_July_2025_Job_Description</a></li>
</ul>

Please apply by clicking the 'Apply Now' button below. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment.
If it is difficult for you to apply online please contact us at Human Resources, Runnymede Borough Council, Civic Centre, Station Road, Addlestone, Surrey, KT15 2AH.
Email: <a href="mailto:humanresources@runnymede.gov.uk" target="_blank">humanresources@runnymede.gov.uk</a>. or Telephone: 01932 425517.



Join Our Digital Services Team
Service Desk Analyst
37 hours per week
Salary range: £29,696 – £32,957 per annum (depending on experience)
Hybrid Role
About the Role
Runnymede Borough Council is looking for an experienced Service Desk Analyst to join our forward-thinking Digital Services team. Based at our modern Civic Centre in the heart of Addlestone’s regeneration zone, this is an exciting opportunity to support and drive digital innovation across the Council.
In this highly visible and customer-facing role, you’ll be the first point of contact for many of our staff, ensuring they receive timely, professional, and effective technical support. You’ll play a key part in troubleshooting and resolving IT issues, implementing new technologies, and maintaining high service standards across our digital environment.
What You’ll Do
<ul>
<li>Deliver excellent customer service by clearly communicating technical solutions to non-technical users</li>
<li>Support the rollout of new systems and technologies across the Council</li>
<li>Maintain accurate documentation and contribute to service improvement initiatives</li>
<li>Collaborate closely with senior support colleagues</li>
</ul>
About you
<ul>
<li>At least 5 years of experience in a technical IT support role</li>
<li>Strong knowledge of Windows 11, networking, and server environments
</li>
<li>Proficiency in PowerShell, Python, or another scripting language (desirable)</li>
<li>A calm and professional approach under pressure, with a proven record of delivering quality results</li>
<li>Excellent communication skills with the ability to simplify technical information for a wide audience</li>
<li>A strong customer service ethos and the confidence to liaise with stakeholders at all levels</li>
</ul>
Experience in the public sector or a passion for innovative technology in local government would be an advantage.
Why Join Runnymede?
Runnymede Borough Council is a progressive and ambitious organisation committed to delivering outstanding services. We are proud of our award-winning teams and forward-thinking culture. We invest in our people and encourage continuous development and innovation.
Benefits 
<ul>
<li>Hybrid working 3 days in the office, 2 days working from home</li>
<li>Flexible working 7am-7pm (Core hours are 10-11.30am &amp; 2.30pm-4pm) and Flexi-leave</li>
<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>
<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>
<li>Free Parking</li>
<li>Training and development opportunities</li>
<li>Payment of one professional membership per annum</li>
<li>Cycle to work + further related discounts</li>
<li>Season ticket loan</li>
<li>UK Healthcare plan after 1 years’ service</li>
<li>Dental insurance plan after 3 years’ service</li>
</ul>
How to Apply
To apply please use the apply link below.&nbsp;For more information about the role please see the Extra Information section&nbsp;
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at&nbsp;<a href="http://www.surreyjobs.info/vacancies/528064/external_links?index=0" target="_blank">humanresources@runnymede.gov.uk</a>&nbsp;or on 01932 425527 who will be able to assist you.
Key Dates
<ul>
<li>
Closing date: 18/07/2025</li>
<li>
Interview date: to be confirmed</li>
</ul>
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Runnymede Borough Council

Service Desk Analyst

<ul></ul>





IT Service Management Lead&nbsp; £58,818 - £71,412 About the role: As the IT Service Management Lead, you will: <ul>
<li>Develop and implement the council’s IT Service Management (ITSM) strategy, driving improvements across Incident, Change, Problem, Asset, Configuration, and Knowledge Management.</li> <li>Lead a high-performing team dedicated to continuous improvement and exceptional service delivery.</li> <li>Manage an annual ITSM budget of approximately £500,000, optimising resource allocation and cost management.</li> <li>Direct the selection and optimisation of ITSM tools and platforms, aligning closely with best practices and organisational needs.</li> <li>Chair the Change Advisory Board, ensuring robust governance and effective risk management for all IT changes.</li> </ul> About you: You will have: <ul>
<li>Extensive leadership experience in IT Service Management, with deep knowledge of ITIL frameworks and processes.</li> <li>Proven track record in implementing and optimising ITSM strategies and tools.</li> <li>Strong capabilities in managing complex changes, budgets, and governance frameworks.</li> <li>Excellent stakeholder management skills, with the ability to influence and guide at a senior level.</li> <li>A passion for continuous improvement and fostering an environment of innovation and excellence.</li> </ul> Please view JD here&nbsp; Closing date 11/7/25 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

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