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<h4>Field1</h4>Job Title: Customer Coordinator Starting Salary: £27,693 progressing to £31,021 per annum Hours: 37 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The Gateway Connections team is a hybrid office/home working telephone and virtual contact team all about working preventatively with adults who need information, advice, and support to stay independent in their own homes for longer. The multi-disciplinary team works with Social Workers and Occupational Therapists and other professionals to achieve the best outcomes for people of Hertfordshire.We are a flexible team that promotes HCCs Ways of Working protocols.<h4>About the role</h4>You will promote and support a strength-based approach to all interventions to maximise independence, health, and well-being by offering opportunities to prevent, delay or reduce the need for Adult Social Care. This will require you to apply your creativity working with residents to ensure their safety and continued independence. Your knowledge of local services to support people to access appropriate community resources is also crucial as will working alongside our visiting CCOs, Social Workers and Occupational therapists.You will work successfully with partners and many other agencies for the benefit of citizens.We have excellent training opportunities to support your continuing professional development, and a comprehensive benefits package offered through Herts Rewards.<h4>About you</h4>Essential<ul><li>Previous experience in a Social Care setting</li><li>Ability to work autonomously as well as part of a team</li><li>Previous experience communicating with vulnerable adults</li><li>Previous experience in customer services involving vulnerable adults</li><li>Empathic and patient when dealing with vulnerable adults</li></ul>Desirable:<ul><li>Knowledge of Social Care legislation such as Care Act 2014 and Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:yvonne.odita@hertfordshire.gov.uk" target="_blank">yvonne.odita@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 24 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Customer Coordinator

<h2>About the job</h2>We are looking for a Family Support Worker who 'Dares to be different’. You will play a crucial role in supporting our families and pupils to achieve their highest potential by providing timely and appropriate support in a friendly and professional manner. You will also be part of the Safeguarding Team as a Deputy Designated Safeguarding Lead.<h2>About you</h2>If you are passionate about supporting families please come and join our talented team.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*Please visit the website to apply <a href="https://chiltern.beds.sch.uk/current-vacancies/" target="_blank">https://chiltern.beds.sch.uk/current-vacancies/</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1659353&amp;ptId=12001" target="_blank">download: Family Support Worker JD Oct 25.pdf</a></li></ul>





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Luton Borough Council

Family Support Worker

<h2>About the job</h2>The Chiltern School aspires to be a forward thinking ‘Centre of Excellence’, where we put the pupils at the heart of all decision making. We endeavour to take a holistic approach, valuing the whole child.We are looking for Learning Support Assistant Level 1 staff. We can offer flexible working hours for this post.<h2>About you</h2>If you are passionate about education, have high aspirations for young people and you have the ability to engage pupils in motivating and creative learning, come and join our talented team.Please visit our website to apply using our application form.<h2>Application process</h2>* Please do not apply on this site *Please visit the website to apply <a href="https://chiltern.beds.sch.uk/current-vacancies/" target="_blank">https://chiltern.beds.sch.uk/current-vacancies/</a><ul></ul>

Learning Support Assistant Level 1

<h2>About the job</h2>We are looking for School Health Care Assistants to join us to assist pupils and staff deliver daily personal care and medical needs.<h2>About you</h2>This post would suit someone with experience in personal care and medical processes within a school setting with the ability to respond and communicate empathetically with children and young adults.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*Please visit our website to apply <a href="https://chiltern.beds.sch.uk/current-vacancies/" target="_blank">https://chiltern.beds.sch.uk/current-vacancies/</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1659332&amp;ptId=11999" target="_blank">download: Health Care Assistant Sept 25.pdf</a></li></ul>





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School Health Care Assistant

Job Title: Customer Service Team Leader Starting Salary: £31,537 opportunity to progress to £34,433 per annum&nbsp; Hours: 37.0 Location: Welwyn Garden City/Hybrid once training has been completed Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Herts FullStop is the UK’s fastest growing education supplier.&nbsp; With everything from stationary to furniture. We proudly serve a wide range of customers across the education and public sectors, including schools, nurseries, local authorities, and other community-focused organisations. We are committed to supporting those who make a difference in the lives of children and families across Hertfordshire and beyond.Our vision is to deliver exceptional customer service that reflects the values of Herts FullStop—reliable, responsive, and community-driven. Our goal is to ensure every customer interaction is positive, efficient, and solution-focused, helping our clients get the resources they need with ease and confidence.As a Customer Services Manager, this role is central to the team’s success. It involves leading by example, supporting team development, resolving escalated queries, and ensuring service standards are consistently met.<h4>About the role</h4><ul><li>Conduct regular 1:1’s, impart information, identify operational issues and share knowledge with the team</li><li>Build individual plans based on training needs identified through 121’s and call observations to ensure that members of the team have the necessary skills to perform their duties to the high standards required.&nbsp;</li><li>Coordinate the professional support to the Herts Full stop customer base, and Customer Account Managers with the goal of driving excellence in customer satisfaction and promoting the organisation.</li><li>Plan resources to ensure that there is sufficient in place to provide a high standard of service to both internal and external customers.</li><li>Recognise and reward good performance within the team and continually motivate and build team morale.</li><li>Analyse telephony reporting and key performance indicators to identify service trends and take proactive steps to address and maximise service delivery on call.</li><li>Manage the provision of a full range of administrative duties, dealing with all customer issues arising via the telephone or the web-platform.</li><li>Manage general matters and more complex correspondence including management of issues raised in the supply chain and pro-active corporate initiatives</li><li>Oversee phone-based customer enquiries and provide required information to internal and external customers to support the business goals.</li><li>Build processes and cross-functional working practice that improves single contact resolutions capability and performance in the team. Enabling the team to deliver a 'One Call Solution’ approach where the end user is at the forefront of what we do and inspiring confidence to our customers</li></ul><h4>About you</h4>Essential:<ul><li>Previous experience from within a fast-paced customer service team</li><li>Team Leadership&nbsp;The ability to inspire, motivate, and guide team members, leading by example to foster a positive team culture</li><li>Coaching &amp; Mentoring&nbsp;Providing real-time support, performance feedback, and development opportunities to help employees grow</li><li>Data Analysis&nbsp;The ability to track and interpret Key Performance Indicators (KPIs) and customer feedback metrics (e.g., NPS, CSAT) to identify trends and inform data-driven decisions for process improvements</li></ul>Desirable:<ul><li>Time Management &amp; Organization&nbsp;The ability to prioritize tasks, manage workloads efficiently, delegate effectively, and meet deadlines in a fast-paced environment</li><li>Experience with Multi-Channel Support&nbsp;Familiarity with managing customer interactions across various platforms like live chat, phone, and email</li><li>Proactive Mindset&nbsp;Anticipating customer needs and potential issues before they escalate, and suggesting improvements to processes or services</li></ul>As a Team Leader you will have greater ability to shape how your team operates and influence outcomes.You will work across multiple teams and services as well as with our external partners.&nbsp; This will build your professional network and give you exposure that will help you learn different parts of the business.We encourage career development and support you in your future career goals.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP8 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Lucy.Mckelvie@hertsfullstop.co.uk" target="_blank">Lucy.Mckelvie@hertsfullstop.co.uk</a> for an informal discussion about the role.Interview Date: w/c 24 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Service Team Leader

Job Title: Driver Support Worker Starting Salary: £25,185 (£13.05 per hour) progressing to £25,583 (£13.26 per hour) per annum (pro rata for part time) Hours: 25 and 37 hours per week available Location: Hertfordshire Contract Type: Permanent Directorate: Adult Care Services Are you a confident driver with a caring nature and a desire to support others? As a Driver Support Worker, you’ll do more than just drive, you’ll help adults across Hertfordshire access our day services, where they can engage in meaningful activities, connect with others, and enjoy a change of scenery. Your role is key to supporting independence, wellbeing, and community inclusion—making every journey truly worthwhile.<h4>About the Role</h4>As a Driver Support Worker, you will:<ul><li>Hold a valid UK Driving Licence with Category D1 entitlement (typically present on licences issued before 1997 or obtained via an additional driving test).Ensure vehicles are roadworthy by conducting daily and weekly checks.</li><li>Support individuals with and without mobility equipment in and out of vehicles, using tail-lifts and ramps where necessary.</li><li>Assist with personal care tasks, including bathroom support, mobility aids, and dietary needs (training provided).</li><li>Participate in activities with the people we support, both on and off site.</li><li>Perform manual handling tasks, including bending, crouching, and kneeling.</li></ul><h4>About the Teams</h4>We have vacancies in the following locations:Borehamwood - Borehamwood Day Service - 37 hours per week<h4>About you</h4>Essential:<ul><li>A valid UK Driving Licence with Category D1 entitlement (please check before applying).</li><li>Previous experience driving larger vehicles and working as part of a team.</li><li>A person-centred approach to care, with a commitment to Equity, Equality, Diversity, and Inclusion.</li><li>Physically able to meet the demands of the role.</li></ul>If you’re looking for a role where every journey matters and every day brings the chance to brighten someone’s life, we’d love to hear from you. Join our dedicated team and help create meaningful moments for adults across Hertfordshire—one ride at a time.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC4 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: This is an ongoing advert, and interviews will be arranged as and when applications are receivedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Driver Support Worker

Job Title: SEND EHC Coordinator Location: Hemel Hempstead or Stevenage with travel across Hertfordshire Starting Salary: £34,434 pa with the opportunity to progress to £37,280 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About the teams</h4>EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes.We have opportunities for you to specialise in:<ul><li>Early Years SEND: responsible for children age 0-5 (up to and including reception year) with an EHCP </li></ul><h4>About you</h4>Essential:<ul><li>Knowledge of the SEND Code of Practice and the Children and Families Act 2014.</li><li>Educated to A level or equivalent</li><li>Previous experience working with early years to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience with casework management&nbsp;</li></ul>This job role is within the&nbsp;Health and Social Care Family, level HSC9&nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND EHC Coordinator

About the roleTo lead on innovation and digital, technology-oriented strategy within Adult Social Care and integration across system partners.The role involves working with council service areas, local communities, system partners, businesses, and other third-party organizations to build relationships and partnerships that foster innovation. The Innovation &amp; Digital Transformation Manager will spearhead shared initiatives, horizon scan for new technologies, and understand how they might be applied to solve problems and improve efficiencies and experience for council staff and residents.The role includes building and trialling new concepts, learning from both successes and failures, and applying those learnings to advance technology. Additionally, the Innovation and Digital Transformation Manager will drive technology initiatives within adult social care to improve outcomes for people and efficiencies.What will you be doing?<ol><li>Champion innovation as a practice, integrating it into the wider DNA of North Northamptonshire Council.</li><li>Line management responsibilities &amp; oversight of the Assistive Technology team</li><li>Engage with North Northamptonshire Council service areas to identify opportunities and understand priorities for innovation.</li><li>Adopt open and collaborative problem-solving practices, working with third-party organizations such as universities, businesses, and community groups.</li><li>Build outreach into the wider technical community, creating partnerships, consensus, shared knowledge bases, and relationships necessary for innovation to succeed.</li><li>Foster an open, positive culture within the technology department, collaborating with IT and digital colleagues to explore new ideas and ways of working. Ensuring Adult Social Care needs are reflected in solutions.</li><li>Collaborate with the Strategy &amp; Architecture team to share knowledge of technology developments and help transition successful proof of concepts into fully realized business systems.</li><li>Proactively horizon scan for new developments in technology, business models, and ways of working that could be applied to the council's challenges.</li><li>Become a key player in the council's goal of being a leading Digital Authority by exemplifying how local government can run an innovation practice.</li><li>Ensure governance is applied to innovation initiatives, guided by corporate priorities.</li><li>Provide training and support on new digital tools and initiative</li><li>Work closely with the IT and governance teams to ensure alignment and compliance with council policies and standards.</li><li>Drive technology initiatives within Adult Social Care to improve outcomes for people and efficiencies.</li><li>Demonstrate awareness and understanding of equal opportunities and other people's behavioural, physical, social, and welfare needs.</li><li>Maximize personal productivity, minimize duplication and errors, and manage information efficiently and securely using Office 365 and internal IT systems.</li><li>Actively challenge and seek to eliminate any discriminatory practices or behaviours.</li><li>Ensure reasonable care is taken at all times for the health, safety, and welfare of yourself and others.</li></ol>About youExperience in conceptualizing and creating new services or business models, introducing new technologies, or embedding emerging practices, methods, and approaches.Awareness and understanding of equal opportunities and other people's behavioural, physical, social, and welfare needs.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Digital & Technology Lead 

Job Title: Senior Communications Manager Starting Salary: 53,806 progressing to £59,496 per annum (pro rata for part time) Hours: minimum 18.5 per week; 3 days a week Wednesday - Friday Location: Stevenage with hybrid working opportunities; minimum 1 day in the office Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Our award-winning communications team is a strategic partner to the Chief Executive, Executive Directors, and the political administration to deliver a service that directly supports the delivery of our new Corporate Plan.You will be working in collaborative and evolving environment, advising the organisation’s most senior leaders. You will lead on communicating topics that make a real difference to our colleagues, residents and the communities we serve during a period of significant change for local government which will be both challenging and rewarding.<h4>About the role</h4>You will jointly lead a team focussed on delivering internal communications, change communications and high impact corporate campaigns to support Hertfordshire’s vision to create a ‘sustainable, inclusive and thriving Hertfordshire’.Key areas of focus include:<ul><li>Leading on internal communications and engagement for approx. 8,000 colleagues across all council departments.</li><li>Providing expert advice to the Chief Executive and senior directors across a broad range of subjects, including change comms and colleague engagement.</li><li>Promoting and encouraging the early integration of strategic communication in wider corporate and service strategies and plans.</li><li>Delivering high quality, complex integrated campaigns across varied channels.</li><li>Leading the delivery of a transformation communications strategy for significant change programmes.</li><li>Evaluating the effectiveness of communication against objectives. Review lessons learnt and compare with industry best practice to identify areas for improvement for future communication strategies.</li><li>Accountable for setting the direction and ensuring consistency of the Hertfordshire County Council brand.</li><li>Managing, supporting and developing a team (7FTE) specialising in internal.</li><li>Communications and employee engagement, corporate campaigns and brand design;</li><li>Taking a leadership role in a wider team of expert communicators as a member of the Communications Senior Management Team.</li></ul><h4>About you</h4>Essential<ul><li>Proven track record of planning, delivering and evaluating integrated corporate campaigns (external and internal audiences).</li><li>Experience of managing internal communications and employee engagement initiatives.</li><li>Experience of developing excellent internal and external stakeholder relationships across. complex organisations, preferably within local government.</li><li>Able to champion the communications service offer and negotiate with and influence senior leaders.</li><li>Excellent understanding of transformation/change communications theories and principles. and experience of applying them to plan effective campaigns.</li><li>Fantastic writing and editing skills.</li><li>Energetic, driven and enjoys working as part of a team.</li><li>Experience of managing and developing high performing teams.</li><li>Excellent working knowledge of research and evaluation techniques, and innovative practices in communications.</li></ul>Desirable<ul><li>Experience of managing people and teams through organisational change.</li><li>Understanding and experience of marketing and branding best practice with experience of developing and managing corporate brands.</li><li>Experience of commissioning and managing suppliers such as designers and content producers.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP13 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Nick.Henegan@hertfordshire.gov.uk" target="_blank">Nick.Henegan@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Senior Communications Manager

About the roleAre you looking for a new challenge?Can you make a difference for children and young people with Special Educational Needs and Disability?The Education, Health and Care Team (EHC) are looking to recruit a 12 month fixed term EHC Caseworker to work on behalf of children, young people and their families in North Northamptonshire, working closely with relevant professionals, through statutory SEND processes.If you are interested in this exciting opportunity and want to make a real difference to young people and families in North Northants, we look forward to receiving your application.Candidates who are shortlisted for interview will be required to attend an interview.For informal enquiries, please contact Samantha Barrett (EHC Service Manager) via email at <a href="mailto:samantha.barrett@northnorthants.gov.uk" target="_blank">samantha.barrett@northnorthants.gov.uk</a>.Closing date: 7th November 2025Shortlisting will take place on 12th November 2025.What will you be doing?The Caseworker role focuses on generating outstanding and effective Education Health and Care plans to support children and young people with their education and preparing them for adulthood. This is a diverse and engaging role with Caseworkers carrying responsibility for progressing individual cases in partnership with lead professionals and other agencies. Duties may include:<ul><li>Coordinating the collection of the assessment information required to support SEND processes for new requests for assessment and Annual Reviews, producing high quality EHCP's. You will be responsible for writing and amending EHC plans.</li><li>Liaising with a variety of services, agencies and providers to gather information in order to support the family to make well informed choices, including parent support services.</li><li>Working closely with education settings and holding regular meetings with settings and families.</li></ul>Please refer to the attached job description for full details of job responsibilities.About youSuccessful applicants will have experience of working with families, children and young people in a professional capacity and will need to evidence that they have worked as an effective team member, and have the skills to empathise, mediate and support families with complex processes. You will need to be able to interpret professional advice and complete the written documentation to a high standard.Please refer to the attached person specification for full details of the essential and desirable qualifications, experience, knowledge, skills and abilities for this role.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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EHC Caseworker (maternity cover)

About the role⭐ Sheltered Housing Caretakers Part Time We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you take pride in keeping places clean, safe and welcoming – and want a job where you can see the difference you make every single day?This is your chance to join North Northamptonshire Council’s Housing Management Service as a Sheltered Housing Caretaker at a time of real change and investment. We’re reshaping our service to be more visible, proactive and closer to tenants than ever before – and Caretakers are at the very heart of this transformation.As a Caretaker, you’ll ensure the sheltered housing schemes communal areas and grounds are well maintained, safe and welcoming for all residents. You’ll work closely with Sheltered Services Officers, Scheme Cleaners, residents and local communities to create places people are proud to live in.You will be part of a service that is:<ul><li>Visible and connected – focused on visible improvements and has strong links with tenants and communities.</li><li>Cleaner and safer – more caretakers making a real impact in our sheltered schemes and on estates.</li><li>Supportive and responsive – tackling issues quickly and preventing problems from escalating.</li><li>Engaged and accountable – giving tenants a stronger voice in how their schemes are managed.</li></ul>This is a hands-on role where you’ll be a visible presence in communities, helping create safer, stronger and better-maintained neighbourhoods.What will you be doing?What you will be doingYou’ll play a key role in keeping our sheltered schemes, grounds and communal spaces safe, clean and well cared for. Your work will include:<ul><li>Carrying out regular inspections of grounds and communal areas.</li><li>Undertaking routine and prearranged fire testing and keeping accurate records</li><li>Keeping shared spaces such as stairwells, bin stores and walkways clean, safe and presentable.</li><li>Spotting issues early and reporting repairs, hazards and health &amp; safety concerns quickly.</li><li>Acting as a visible and approachable presence to help deter anti-social behaviour.</li><li>Working alongside Sheltered Service Officers to tackle issues such as, fire risks, fly-tipping or vandalism.</li></ul>Taking pride in your work and making sure tenants can see and feel the difference you makeAbout youAbout youWe want practical, motivated people who take pride in their work and care about creating safer, stronger communities.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>A hands-on approach, with the ability to carry out practical tasks to a high standard.</li><li>A friendly, approachable manner and the confidence to talk to tenants and colleagues.</li><li>An eye for detail, spotting issues before they become bigger problems.</li><li>Reliability, resilience, and the ability to work outdoors in all conditions.</li></ul>This is an excellent opportunity to join a forward-looking housing service and be part of a team that is transforming sheltered schemes into cleaner, safer and more welcoming places to live.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Sheltered Housing Caretaker 

About the roleAn exciting opportunity has arisen within North Northamptonshire Council’s Housing Solutions Service for a Senior Landlord Liaison Officer. This pivotal role will lead on developing and delivering innovative solutions to improve access to the private rented sector, with a strong focus on preventing and relieving homelessness and reducing the use and cost of temporary accommodation.The role will require the post holder to operate across the North Northamptonshire area. This is a part time role 18.5 hours per week, Wednesday PM, Thursday and Friday.If you wish to discuss the position further, please contact Claire Davis (Housing Advice and Options Manager) on 07717 342654. What will you be doing?You will be responsible for the operational management of the Accommodation for Ex-Offenders (AfEO) Project and the wider private rented sector access scheme. This includes building and maintaining strong relationships with private landlords, letting agents, and criminal justice partners, and ensuring that residents receive high-quality, person-centred tenancy support.You will manage a team of AfEO and Landlord Liaison Officers, providing leadership, guidance, and support to ensure consistent, customer-centred service delivery. You will also work closely with colleagues across the service to match households to suitable accommodation, promote tenancy sustainment, and shape future service delivery through performance monitoring and policy development.About youTo succeed in this role, you will need a strong understanding of private rented sector challenges, experience in housing options or homelessness services, and excellent communication and problem-solving skills. We are looking for someone who is proactive, collaborative, and passionate about creating sustainable housing solutions for vulnerable individuals and families.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Senior Landlord Liaison Officer (part time)

About the roleTo work with Regulatory Services Managers and the Regulatory Services Administration Team Leader to develop the IDOX Uniform case management database for Regulatory Services, provide training to all users and perform the role of system administrator for the system. Provide performance information as required and ensure that systems are efficient. Provide general Business Support services where necessary to support the team.For further information regarding the role please contact <a href="mailto:Russell.Howell@NorthNorthants.gov.uk" target="_blank">Russell.Howell@NorthNorthants.gov.uk</a> What will you be doing?<h4>Principal responsibilities </h4><ol><li>Be responsible for the ongoing development and improvement of the IDOX Uniform case management system to meet the needs of Regulatory Services. Liaise with Service Managers within Regulatory Services and appropriate officers across the wider service using the same system, to ensure the system remains effective, efficient and meets the needs of the service.</li></ol><ol><li>Provide training on the IDOX Uniform case management system to all Regulatory Services users as necessary and provide support as required.</li></ol><ol><li>Produce performance information for service managers as required.</li></ol><ol><li>Have a working knowledge of Regulatory Services functions and responsibilities and be able to provide appropriate administrative support as required.</li></ol><ol><li>To oversee and co-ordinate the teams internet and intranet pages.</li></ol><ol><li>Provide business support services to internal and external customers.</li></ol><ol><li>Liaise regularly with other internal services to ensure that an efficient and effective service is provided for the Authority and its customers.</li></ol><h4>General responsibilities applicable to all jobs</h4><ol><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li>Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).</li><li>Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. </li><li>Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.</li></ol>This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.About youEducated to Level 3 standard and/or hold extensive experience of working as a case management system administrator.in a local authorityProject, systems and business planning Working knowledge of the work of Regulatory ServicesDemonstrable experience of undertaking service support administrative functionsHighly computer literate with at least 2 years demonstrable experience and knowledge of using Environmental Health information management systemsSpreadsheet and database handling experienceCompetent in dealing with the publicOur BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Regulatory Services Service Support Officer 

About the rolePurpose of the job To assess and take the requisite action in relation to licensing applications and to undertake compliance and enforcement activities and actions in accordance with law, statutory guidance, codes of practice and policy to ensure the Council meets its statutory obligations. The role requires the post holder to be knowledgeable and competent in the practise of all the Team’s licensing responsibilities and to lead in one of the following subject areas: Animal Welfare Licensing and Hackney Carriage and Private Hire Licensing. <ul><li>To undertake licensing inspections, audits, investigations and other enforcement or administrative activities relevant to the Team’s responsibilities and in accordance with law, statutory guidance, codes of practice, PACE and RIPA in line with the principles of risk assessment. </li></ul><ul><li>To use a range of enforcement tools to obtain compliance, including verbal and written warnings, enforcing licence conditions and penalty points, and issuing suspensions and revocations and formal notices in consultation with the Licensing Enforcement Team Leader and relevant senior managers.</li></ul><ul><li>To gather evidence in accordance with PACE and RIPA, conduct PACE interviews, prepare prosecution files, liaise with legal advisors and senior managers, and attend and give evidence in court in accordance with law, policy, and guidance. </li></ul><ul><li>To respond to service requests and investigate complaints relating to premises, vehicles, drivers, and activities for which the service has a licensing responsibility in accordance with law, policy, and guidance within agreed timescales.</li></ul><ul><li>To act as technical lead in Animal Welfare, Hackney Carriage and Private Hire Licensing or Licensing Act 2003/Gambling Act 2003, to involve providing advice on associated licensing matters to businesses, the public, Elected Members, internal and external partners, and agencies.</li></ul><ul><li>To prepare and present licensing reports to the Licensing &amp; Appeals Committee (or sub committees thereof).</li></ul><ul><li>To support senior managers in the development of policy, procedures, guidance, and training materials where it relates to their lead area/s of responsibility.</li></ul><ul><li>To liaise with other services, authorities, and agencies to ensure joined-up and effective delivery of the licensing enforcement function and to undertake outreach and partnership working with the licensed trade</li></ul><ul><li>To undertake personal learning development to maintain up-to-date specialist technical knowledge, including training programmes, conducting own research, and reading as required, to ensure the Council meets its statutory obligations. </li></ul>What will you be doing?<h4>General responsibilities applicable to all jobs</h4> <ol><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li>Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).</li><li>Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care.</li><li>Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the grade of the post.</li></ol>The job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.About youThe post holder will be required to carry out programmed work outside of normal working hours and must be prepared to undertake unsocial hours duties without notice where circumstances demand immediate intervention. Flexitime, time off in lieu and flexible working hours are available to meet this requirement. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Licensing Enforcement Officer 

Job Title: Leaving Care Personal Adviser Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) Hours: 37.0 Location: Stevenage Contract Type: Fixed Term Directorate: Childrens ServicesPlease note we have x2 vacancies:<ul><li>Full time - Permanent Role - Hemel Hempstead</li><li>Full time - 2 year Fixed Term Role - Stevenage</li></ul>Please state in your application which role you are applying for.<h4>About the team</h4>We have 2 exciting opportunities within the Care Leavers Team as Leaving Care Personal Advisors, to support young people transitioning from being Children Looked After to Care Leavers.Leaving Care Personal Advisors provide fundamental support, advice and guidance in a range of areas to ensure young people access a smooth transition into adulthood and to have the skills and knowledge to thrive throughout their future.<h4>About the role</h4>As a Leaving Care Personal Advisor, you will work with young adults who are Care Leavers alongside a range of statutory and community services to ensure the best outcomes for those we work with. This includes;<ul><li>Working in line with statutory responsibilities set out in the Children (Leaving Care) Act 2000 and the guidance supporting the Children and Social Work Act 2017.</li><li>Holding responsibility for a case load of Care Leavers from the age of 18 to 25.</li><li>Assessing young people’s needs and acting as lead professional, developing clear pathway plans and risk assessments, involving other agencies where appropriate.</li><li>Engaging in effective multi agency working, developing collaborative relationships with agencies, and coordinating support i.e. mental health, substance use, homelessness.</li><li>Engaging with and providing support for young people, including those with significant additional needs to identify and address barriers to personal development, learning and work, particularly during periods of transition.</li><li>Providing direct support to young people preparing to leave care, in order to ensure a smooth and positive transition to independent living.</li><li>Working with young people and their significant others, including family members/carers and others, to enable them to contribute to maximising the young person’s potential.</li><li>Working to agreed targets, monitoring the progress of young people on caseload through regular review, recording data on relevant management information systems to appropriate timescales and standards, producing reports and correspondence as required.</li><li>Keeping up to date with relevant updates in legislation, guidance, policy and procedures in relation to Care Leavers and issues which impact on them i.e. housing, cost of living.</li></ul>The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<h4>About you</h4>Essential:<ul><li>Knowledge of child development, adolescence, social, emotional and mental health needs</li><li>Knowledge/experience of working with care leavers, young people and/or families</li><li>Knowledge of current legislation and guidance relating to safeguarding children and adults</li><li>Experience of multi-agency working with various statutory agencies.</li><li>Ability to build trust, engage and safeguard young people and families; including those that may be parents.</li><li>Ability to use structured assessment tools and plan interventions</li><li>Ability to communicate effectively (in both written and verbal forms) with young people, their families, and other professionals</li><li>Effective skills in organisation, time management and in managing a complex workload</li><li>Competent in using ICT packages relevant to the role to store and present information</li><li>Commitment to own continuous professional development and best practice</li><li>Hold a full driving licence and access to your own vehicle.</li></ul>Desirable:<ul><li>Knowledge of working with Care Leavers within a formal working environment.</li><li>Understanding of transition to adulthood and of Child Looked After processes.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact: - Nazneen Arif (<a href="mailto:nazneen.arif@hertfordshire.gov.uk" target="_blank">nazneen.arif@hertfordshire.gov.uk</a>) for the 2 year Fixed Term Role - Stevenage- Joanne Black (<a href="mailto:joanne.black@hertfordshire.gov.uk" target="_blank">joanne.black@hertfordshire.gov.uk</a>) for the full-time permanent Role in Hemel HempsteadInterview Date: 25th and 26th November Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Leaving Care Personal Adviser

Job Title: Business Support Team Leader - Inclusion, Skills &amp; Education Starting Salary: £42,839 opportunity to progress to £47,181 per annum per annum (pro rata for part time) Hours: 37.0 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Resources<h4>About the team</h4>Our Business Support Service is looking for a Business Support Team Leader who will be responsible for overseeing and coordinating the work for of a specific service area or directorate.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>The Team Leader will:<ul><li>Be responsible for overseeing delivery of business support functions to services within the (CS) Spoke which includes line managing 7 Business Support supervisors responsible for 50+ business support staff.</li><li>Set longer term work priorities within the CS Inclusions, Skills &amp; Education area</li><li>Work closley with the Business Support CS Spoke Manager to plan and align support to all services maintaining management responsbilities in terms of setting standards and ways of working to drive consistency of approach and offer</li><li>Challenge existing practices, champion change and act as a role model for managers and staff.</li><li>Project planning to deliver results across a range of project and areas.</li><li>Be responsible for the management of diverse workloads, with multiple deadlines and customers.</li><li>Manage use of complex systems and processes and coach others to use them for best results.</li></ul><h4>About you</h4>Essential:<ul><li>Typically, you will be degree qualified (or vocational equivalent) plus you will have several years’ experience in a similar role or significant vocational experience, demonstrating development through involvement in a series of progressively more demanding relevant roles.</li><li>Previous line management experience</li><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Previous ability to ensure deadlines are met with high accuracy in written correspondence</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan the work priorities of teams over a longer term, as well as short term</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li><li>Experience in notes and minute takin</li><li>Previous experience in research and recommendation reports</li></ul>Desirable:<ul><li>Experience in delivering training</li><li>Experience in dealing with complaints</li><li>Experience and understanding of HR policies and procedures.</li><li>Project planning &amp; delivery</li><li>Change Management experience</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS11 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactJodi OSullivan: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: 24 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Team Leader - Inclusion, Skills & Education

Job Title: Senior Service Finder Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 Location: Hemel Hempstead Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>At the Brokerage Solution Team, we work closely with over 40 teams across Hertfordshire’s Health and Social Care services—including Adult Disability and Older People’s Services, 0-25 Together, Gateway, Specialist Mental Health for Older People, and Hospital Teams. We also partner with Adult Mental Health, Sensory Services, and Children’s Services to ensure the best outcomes for the people we support.As a Senior Service Finder, you’ll play a key role in supporting the BST Management Team with the day-to-day running of our brokerage service. Your work will directly contribute to sourcing high-quality care and support services for individuals across the county.If you're ready to bring your skills, passion, and experience to a team that values impact and innovation, we’d love to hear from you.<h4>About the role</h4>About the role<ul><li>Support the BST team in supervising, motivating, and managing staff performance and wellbeing.</li><li>Oversee daily duty tasks, including triage and work allocation, ensuring effective use of brokerage resources.</li><li>Ensure individuals with Care Act eligible needs receive quality support by liaising with providers and negotiating care costs.</li><li>Monitor team performance, address issues promptly, and ensure adherence to service procedures.</li><li>Manage staff supervision, maintain accurate records, and handle client-related correspondence.</li><li>Support training and development of Flexi and Assistant Service Finders through the PMD process.</li><li>Manage a caseload of complex cases, including financial and commissioning matters.</li><li>Respond to complaints, manage conflict, and escalate issues appropriately.</li><li>Lead projects to improve service areas or brokerage processes.</li><li>Represent brokerage in multi-agency meetings to resolve urgent support needs.</li><li>Analyse internal data to support project work and resolve financial or commissioning queries.</li></ul>Benefits include<ul><li>Opportunities for professional development and career advancement.</li><li>A supportive and inclusive work environment.</li><li>The chance to make a meaningful impact in the lives of individuals in need of care.</li><li>Supportive and friendly management team and peers.</li></ul><h4>About you</h4>Essential:<ul><li>Experience in a social care setting, ideally with supervisory responsibilities.</li><li>Strong leadership, communication, and project coordination skills.</li><li>Confident working with diverse teams, professionals, commissioners, and providers and able to challenge constructively.</li><li>Excellent organisational, IT, and time management skills.</li><li>Proficient in Microsoft Office</li><li>Calm under pressure, with strong problem-solving skills and the ability to manage urgent, complex situations collaboratively.</li></ul>Desirable<ul><li>This role involves working across key HCC sites for meetings and training. Access to a vehicle is desirable, and the ability to travel is essential.</li><li>A Level 4 qualification (NVQ/QCF) in social care, management, commissioning, or a related field is desirable.</li><li>Familiarity with Liquidlogic systems (ACSIS).</li><li>Knowledge of Learning Disabilities and Autism Spectrum Disorder.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:jacqui.madagan@hertfordshire.gov.uk" target="_blank">jacqui.madagan@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: 27 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Senior Service Finder

Job Title: Assistant Ecology Adviser Starting Salary: £31,536 progressing to £34,433 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Are you passionate about protecting and enhancing the natural environment? Do you want to make a real difference to biodiversity and ecology in one of the UK’s most diverse counties? If so, we’d love to hear from you.We’re looking for an enthusiastic Assistant Ecology Adviser to join our growing expert team of ecologists. You’ll be part of the LEADS team (Landscape, Ecology, Archaeology, Development &amp; Sustainability), working collaboratively across environmental disciplines to ensure ecology is at the heart of planning decisions and growth across Hertfordshire.This is an exciting time to join us, as we implement Biodiversity Net Gain and the Local Nature Recovery Strategy—transformative initiatives that are elevating the role of ecology in planning, placemaking and set against the backdrop of climate change. You’ll help shape the future of our county’s natural spaces, contributing to a legacy of sustainability, ecological resilience and climate mitigation. At the same time, as an Assistant Ecologist, you will be starting the first steps for a rewarding career in ecology, further enhancing your academic knowledge and applying it in a real life situations. You will be provided with training and guidance from our seniors as well as external opportunities on a range of topics such planning principles to botanical ID practice to site visits to Bats and Artificial Lighting courses and species identification.<h4>About the role</h4><ul><li>Supporting the interpretation and assessment of ecological reports, with guidance from senior colleagues.</li><li>Ensuring planning decisions are informed by up-to-date biodiversity legislation, policy and guidance.</li><li>Conducting site visits and ecological fieldwork to assess habitats and inform biodiversity net gain calculations.</li><li>Liaising with planners, developers, landowners and conservation partners to provide ecological advice.</li><li>Preparing reports and contributing to service-level agreements and policy development.</li><li>Responding to public and stakeholder enquiries, helping to raise awareness and understanding of ecological issues.</li><li>Championing sustainability and ecological best practice across the Council’s work.</li></ul> <h4>About you</h4>We’re seeking someone with a strong foundation in ecology or natural sciences, and a genuine passion for the natural world. Whether you’re a recent graduate or have relevant experience, we’re interested in your enthusiasm and commitment to ecological conservation.Essential:<ul><li>A degree (or equivalent) in a natural science or relevant discipline, or equivalent work experience.</li><li>Sound understanding of ecological principles and biodiversity.</li><li>Ability to analyse ecological data and reports, and communicate findings clearly.</li><li>Strong organisational skills and attention to detail.</li><li>Willingness to learn and collaborate with experienced team members.</li></ul>Desirable:<ul><li>Vocational ecological qualifications or working towards protected species licences.</li><li>Experience with biological recording and voluntary ecological networks.</li><li>Familiarity with GIS and ecological databases.</li><li>Understanding of key environmental stakeholders (e.g. Natural England, Environment Agency).</li><li>Understanding and knowledge of the Biodiversity Net Gain</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC8 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:simon.richards1@hertfordshire.gov.uk" target="_blank">simon.richards1@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Assistant Ecology Adviser

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West Northamptonshire Council is seeking a dynamic and experienced Coroners and County Mortuary Service Manager to lead the operational delivery of two critical services: the Northamptonshire Coroners Service and the County Mortuary. This is a unique opportunity to make a meaningful impact in a role that combines leadership, regulatory compliance, and compassionate service delivery.Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? You’ll manage the day-to-day operations of both services, lead a multidisciplinary team, and ensure compliance with legislation and quality standards. The role involves overseeing health and safety, emergency planning, stakeholder engagement, and budget management. You’ll also support service improvements and ensure a compassionate approach to working with bereaved families.About you You’re an experienced leader with a strong background in mortuary or coronial services, and a deep understanding of relevant legislation. You’re confident managing teams, budgets, and service transformation, and you communicate sensitively and effectively. A degree-level qualification, full UK driving licence, and flexibility to work out-of-hours are essential. HTA experience and professional memberships are desirable.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Coroners and The County Mortuary Service Manager

About the roleOur Development Management &amp; Enforcement service is part of the Growth and Regeneration service group within the Place and Economy directorate. This new role is responsible for providing the strategic direction and management of the service, reporting directly to the Assistant Director.North Northamptonshire’s Development Management &amp; Enforcement service is a product of local government reorganisation which took place across Northamptonshire in 2021. We have brought together the four former district and borough Local Planning Authority functions and we are busy working our way through a transformation programme to create a single high-performing planning service for North Northamptonshire.You will have a key role working with the Assistant Director to shape the future direction of the service, including the development of strategies that will deliver the transformation of the service, including its digitalisation, harmonisation of business processes and delivering continuous improvement. North Northamptonshire is a high-growth area offering an exciting opportunity for professional development. With six sustainable urban extensions in differing phases of delivery, a wealth of large commercial and industrial development proposals and everything in between, you will find this job both challenging and rewarding. That is why you will need to bring a strong background in planning management, extensive experience in dealing with complex and contentious planning matters and fresh thinking about how a high-quality service can be delivered in the most efficient and cost-effective way to make the most of this great opportunity to shape the new single service.What will you be doing?As the strategic lead for Development Management &amp; Enforcement you will be accountable for the successful delivery of all day-to-day functions provided by the service.In late 2022, we worked with the Planning Advisory Service (PAS) who reviewed how we work and how we could join what were previously 5 local planning teams together. We have been working towards implementing the recommendations provided. In 2024 PAS were invited to review our progress towards achieving our vision, and implementing their recommendations.The Council is committed to making further improvements to our planning service. This transformation is overseen by our Planning Improvement Board made up of a cross-party group of elected Members. You will:<ul><li>Provide professional and technical guidance and advice to the Assistant Director, corporate leadership team, elected members and members of the public.</li><li>Develop and implement plans and strategies to transform the council’s services, building partnerships across the council and with external stakeholders.</li><li>You will lead the team to deliver consistently high performing, cost effective and robust services and provide high quality places across North Northamptonshire.</li><li>Manage change within the service and build and maintain an enthusiastic and committed workforce with a “one team” approach.</li><li>Recognise and react to changes in legislation, guidance and best practice to ensure the effective implementation of any necessary changes.</li><li>Represent the council on development management and enforcement issues in countywide, regional and national forums.</li></ul>About youYou will be Experienced in working at a senior level, such as a Service Manager, for an English Local Planning Authority with knowledge and understanding of the dynamics and complexities of public sector and local government.You will have practical knowledge and understanding of Planning, with a focus on Development Management &amp; Planning Enforcement.You will have extensive experience dealing with complex and/or contentious planning matters and politically sensitive issues.You will have significant experience of negotiating with developers to agree developer contributions, Planning Performance Agreements etc.You will have knowledge and experience of how to effect cultural and behavioural change, developing high performing teams.You will have the ability and experience to budget management, recruitment and managing formal discipline matters and grievances.If you are looking to further your career in a large complex organisation that can provide you with a range of career experience then we’d love to welcome you to our friendly team.For an informal discussion about the role or to find out more information, please contact Graeme Kane, Assistant Director for Growth and Regeneration.Email: <a href="mailto:Graeme.Kane@northnorthants.gov.uk" target="_blank">Graeme.Kane@northnorthants.gov.uk</a>Interviews are expected to be held week commencing 8th DecemberOur BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at <a href="https://www.northnorthants.gov.uk/jobs-and-careers" target="_blank">Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)</a><ul></ul>

Head of Development Management and Enforcement

Job Title: Ecology Adviser Starting Salary: £34,433 progressing to £37,280 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Are you passionate about protecting and enhancing the natural environment? Would you like to play a key role in shaping the future of biodiversity and placemaking across Hertfordshire?We’re seeking an experienced Ecologist to join our friendly and knowledgeable LEADS team (Landscape, Ecology, Archaeology, Development &amp; Sustainability). This is a fantastic opportunity to influence planning and development decisions, ensuring ecological considerations are embedded at every stage.<h4>About the role</h4>As an Ecologist, you will provide expert advice to Hertfordshire’s planning authorities and developers, helping to ensure that biodiversity, habitat protection, and ecological enhancement are central to planning decisions. Your responsibilities will include:<ul><li>Reviewing planning applications and local plans to assess ecological impacts.</li><li>Supporting the implementation of deliver Biodiversity Net Gain and helping to deliver the Local Nature Recovery Strategy.</li><li>Advising on site surveys, mitigation strategies, and opportunities for ecological enhancement.</li><li>Collaborating with planners, developers, and designers to promote nature-positive outcomes.</li><li>Representing the natural environment in policy-making, master planning, and placemaking discussions.</li><li>Engaging with local and national networks, including ALGE and CIEEM.</li></ul>This is an exciting time to join us, as new legislation and strategies are raising the profile of ecology in national and planning government. You’ll have the opportunity to influence real change and contribute to a greener, more sustainable Hertfordshire.<h4>About you</h4>Essential Requirements:<ul><li>Experienced – with at least 18 months in a professional ecological advisory role.</li></ul><ul><li>Degree-level qualification or equivalent experience in ecology or a related field.</li></ul><ul><li>A strong understanding of UK environmental legislation, planning policy, and protected species.</li></ul><ul><li>Strong understanding of Biodiversity Net Gain, Local Nature Recovery Strategies, and protected species legislation.</li><li>Experience and familiarity in habitats assessments, surveying and reports.</li></ul><ul><li>Passionate about promoting the value of the natural environment in planning and development.</li></ul><ul><li>Excellent written and verbal communication skills and speak confidently to a range of audiences.</li><li>Comfortable working across teams and organisations to deliver shared goals.</li><li>Ability to negotiate and take a pragmatic approach to ecological outcomes.</li></ul><ul><li>Manage multiple priorities and meet deadlines.</li></ul><ul><li>Full UK driving licence.</li></ul>Desirable:<ul><li>Postgraduate qualification in ecology, biology, or environmental planning.</li><li>Experience with GIS and ecological data analysis.</li><li>Familiarity with biological recording networks and stakeholder organisations (e.g. Natural England, Environment Agency).</li><li>Understanding of how nature and culture intersect in placemaking and policy.</li><li>Have a working knowledge of the planning system.</li><li>Evidence of any relevant conservation and/or habitat management experience.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC9 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:daniel.phillips@hertfordshire.gov.uk" target="_blank">daniel.phillips@hertfordshire.gov.uk</a> or <a href="mailto:Simon.Richards1@hertfordshire.gov.uk" target="_blank">Simon.Richards1@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Ecology Adviser

Job Title: Habilitation Specialist (CYPVI) - Vision Impairment Team Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 22.5 per week, term time only (39 weeks per year) Location: Hemel Hempstead - covering County Wide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Vision Impairment Team provides specialist support to Children and Young People with Vision Impairment (CYPVI), promoting access to education, supporting the development of essential skills for independence and as part of preparation for adulthood.The Vision Impairment Team work closely with families, educators, and other professionals to ensure consistent, person-centred support that enables each CYPVI to thrive both educationally and socially.<h4>About the role</h4>The role of the Qualified Habilitation Specialist is to provide expert habilitation work of an excellent standard. This includes delivering tailored habilitation training - orientation, mobility, and independent living skills - across home, school, and settings.Key ResponsibilitiesUnder the supervision and line management of a Lead Teacher for Vision Impairment, you will:<ul><li>Coordinate all aspects of habilitation training (orientation, mobility, daily living skills) for CYPVI.</li><li>Assess, plan, deliver, and monitor individual habilitation needs in collaboration with CYPVI, parents/carers, and others.</li><li>Conduct environmental audits in schools/settings as needed.</li><li>Complete risk assessments and advise on risk management strategies (e.g. trips/activities).</li><li>Provide one-to-one habilitation training across various settings (home, school, public spaces).</li><li>Make home visits and offer evening sessions based on CYPVI needs.</li><li>Support parents/carers and professionals to ensure consistent habilitation across home and school.</li><li>Assist CYPVI during transitions between educational settings.</li><li>Liaise with families, educators, and professionals regarding CYPVI habilitation needs.</li><li>Maintain detailed records and produce reports as required.</li><li>Contribute to EHC Plan assessments and reviews.</li><li>Help plan and deliver countywide training for staff and peer groups.</li><li>Promote multi-agency collaboration with professionals supporting CYPVI.</li><li>Work with SEND SAS and local partnerships to support early intervention.</li><li>Participate in or organise extracurricular habilitation activities.</li><li>Review training aims/objectives in line with national Quality Standards (2022).</li><li>Stay updated on research and developments to enhance service delivery.</li></ul><h4>About you</h4>Essential:<ul><li>You will hold either a BSc (Hons) Habilitation Work (with CYP) or Graduate Diploma in Habilitation and Disabilities of Sight (with CYP):</li></ul>Qualified Habilitation Specialist CYP - BSc (Hons)Specialist Qualification in Habilitation and Disabilities of Sight CYP - Grad Dip<ul><li>Evidence of continued professional development (CPD) relevant to vision impairment and habilitation.</li><li>You will hold and maintain registration with Habilitation VI UK and/or RWPN.</li><li>Experience in delivering habilitation training to CYPVI.</li><li>Experience of delivering training to adults.</li><li>Skilled in assessing needs, planning, and delivering mobility and Independent Living Skills programmes.</li><li>Confident conducting environmental audits and risk assessments.</li><li>Strong communication skills with children, families and professionals.</li><li>Knowledge of SEND legislation and Education Health Care Plans.</li><li>Competent in record-keeping and report writing.</li><li>Flexible with working hours within the working week.</li><li>Committed to safeguarding, inclusion, and professional development.</li><li>Driving licence and access to a vehicle for work purposes or ability to travel independently.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Rebecca.Payne@hertfordshire.gov.uk" target="_blank">Rebecca.Payne@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 28 NovemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Habilitation Specialist (CYPVI)

Job Title: Handyperson Starting Salary: £24,413 per annum&nbsp; Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Do you enjoy and have experience in property maintenance and repairs? We are looking for a handy person to join our team, who will be working within short break service for adults with various disabilities, staff office areas and other onsite buildings used by staff and people we support.<h4>About the role</h4>The handy person’s role is to ensure the buildings, outside areas and environments are:<ul><li>Meet H&amp;S and HCC requirements</li><li>Well maintained</li><li>Fixtures and fittings are in good order and areas are in good state of decoration</li><li>Residential areas are homely</li></ul>Other general job responsibilities:<ul><li>Plan and prioritise tasks</li><li>Working from a folder where staff detail jobs required</li><li>Collection of materials for jobs required</li><li>Driving of our pool car to collect items for repairs and impromptu trips in the pool car required in response to short notice emergencies alongside support staff</li><li>General maintenance such as gardening, decorating, carpentry tasks, putting together furniture, window cleaning, changing lightbulbs and salting grounds during cold weather</li><li>Responding flexibly to emergencies during the day</li><li>Use of tools and power tools which are provided</li><li>Working closely with contractors employed by the housing provider</li><li>Good ICT skills to enable reporting of repairs via email and organisation skills to ensure all local records are kept up to date</li><li>Reporting and monitoring repairs both internally and via the housing association according to procedures in place</li></ul>By joining our team, you'll have the opportunity to make a meaningful impact on both the people we support and our staff. Your positive, problem-solving attitude will help ensure our environments are always safe, well-maintained, and welcoming<h4>About you</h4>Essential:<ul><li>Full Driving Licence</li><li>Experience with property maintenance</li></ul>Desirable<ul><li>Knowledge of Health and Safety</li><li>Experience of Painting and Decorating</li><li>Experience with furniture building</li><li>Experience working in a social care setting</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS2 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Vicki.Edwards@hertfordshire.gov.uk" target="_blank">Vicki.Edwards@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1 December 2025 Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Handyperson

Job Title: Lead Access Specialist - Vision Impairment Team Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 hours per week, term time only (39 weeks a year) Location: Stevenage or Hemel Hempstead with Countywide travel Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Vision Impairment Team provides specialist support to Children and Young People with Vision Impairment (CYPVI), promoting access to education, supporting the development of essential skills for independence and as part of preparation for adulthood.&nbsp;The Vision Impairment Team work closely with families, educators, and other professionals to ensure consistent, person-centred support that enables each CYPVI to thrive both educationally and socially.<h4>About the role</h4>The Lead Access Specialist oversees a team of Vision Impairment Access Specialists supporting children and young people who use Braille. The role includes strategic planning, staff supervision, quality assurance, and specialist training delivery.They also manage a small caseload, ensuring accessible learning through adapted resources and assistive technology.Working closely with Qualified Teachers for Vision Impairment (QTVIs), the Lead Access Specialist promotes inclusive education and best practices in Braille, tactile learning, and assistive tech.Key ResponsibilitiesUnder the supervision and line management of a Lead Teacher for Vision Impairment, you will:<ul><li>Line manage and coordinate the work of Vision Impairment Access Specialists across educational settings.</li><li>Allocate Vision Impairment Access Specialists’ support based on the needs of individual CYPVI using Braille, in collaboration with Qualified Teachers for Vision Impairment (QTVI).</li><li>Research and advise on the most effective assistive technology and software for tactile learners.</li><li>Quality assure Vision Impairment Access Specialists work through observation, feedback, and development of specialist checklists.</li><li>Identify Vision Impairment Access Specialists training needs and deliver tailored mentoring and professional development.</li><li>Lead regular Vision Impairment Access Specialists’ meetings and contribute to strategic planning.</li><li>Deliver high-quality training to school staff on resource adaptation and specialist technology.</li><li>Develop training manuals and guides to support the use of Braille and assistive tools.</li><li>Maintain up-to-date knowledge of vision impairment education and emerging technologies.</li><li>Manage/Carry a small caseload (0.4 FTE), modelling best practice including:</li><ul><li>Modifying and producing curriculum resources into accessible formats.</li><li>Supporting pupils in developing Braille and assistive technology skills.</li></ul></ul><ul><li>Undertake the recruitment of Vision Impairment Access Specialists and be responsible for the induction of Vision Impairment Access Specialists across the County.</li><li>To co-ordinate cover for Vision Impairment Access Specialists, should the need arise.</li></ul><h4>About you</h4>Essential:<ul><li>Full driving licence and access to a vehicle – ability to travel</li><li>Successful completion of Partners in Learning Advanced Certificate (VIEW)</li><li>Successful completion of RNIB Certificate in Contracted Unified English Braille (UEB)</li><li>Successful completion of RNIB Maths Certificate in Contracted Braille (UEB)</li><li>Proven experience supporting learners with vision impairment, particularly Braille users</li><li>Experience of working with children with SEND in an education setting</li><li>Strong knowledge of Braille and tactile learning methods</li><li>Familiarity with specialist technology and software for CYPVI</li><li>Excellent organisational and time management skills</li><li>Ability to lead, mentor, and develop a team</li><li>Ability to model excellent practice and lead by example</li><li>Strong communication and interpersonal skills</li><li>Knowledge of the National Curriculum</li><li>Experience in resource adaptation for CYPVI</li><li>Understanding of inclusive education practices</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Joining our team means becoming part of a passionate and forward-thinking service dedicated to inclusive education. You’ll have the opportunity to lead specialist practice, shape the future of Braille and tactile learning support, alongside assistive technology, and work collaboratively with professionals who are committed to making a real difference in the lives of CYPVI.This job role is within the Community Services, level COM10 job profile. Please locate this via:Job profiles - Community services<h4>Field6</h4>To hear more about this opportunity please contact <a href="mailto:Rebecca.Payne@hertfordshire.gov.uk" target="_blank">Rebecca.Payne@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Dates:&nbsp;19 November AM - Hemel Hempstead 21 November PM - StevenageBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Lead Access Specialist

Job Title: Lifelong Links Coordinator Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term - 18 Month Contract&nbsp; Directorate: Childrens Services<h4>About the team</h4>Lifelong Links has been described as a mix of the television programmes “Who do you think you are?” and “Long Lost Families”. Hertfordshire’s Lifelong Links service has been supporting our Looked After children and young people to reconnect with important people since 2017. This could be family and people they already know, those they haven't seen for a while, or relatives they've never met. It could also be a teacher, football coach or former foster carers. Lifelong Links can help a child to develop supportive, stable relationships during and after their time in care providing them with stability, security and a sense of belonging.Lifelong Links is an evidenced based programme, developed by the Family Rights Group. Independent evaluations of the Lifelong Links approach have found positive outcomes for children and young who have participated in Lifelong Links such as improved mental health and wellbeing, improved sense of identity, improved stability in their foster or residential home and a reduced risk of homelessness when they leave care.Hertfordshire’s Lifelong Links Service sits within the Family Group Conferencing Service.<h4>About the role</h4>Lifelong Links Coordinators will work with Looked After children and young people who have been referred to the Lifelong Links service by the Children Looked After, 0-25 and Separated Migrant Children’s Teams. Lifelong Links is child led. The role involves working directly with children and young people using tools such as mobility mapping, genograms and timelines to help them identify people who are important to them. The Lifelong Links Coordinator will have searched for these people with the aim of bringing them together with the child or young person at a Celebration Event to make a Lifelong Links Family Plan aimed at supporting the child or young person’s ongoing relationships with these important people.<h4>About you</h4>Essential:<ul><li>Knowledge of child protection/safeguarding procedures.</li><li>A commitment to anti-discriminatory practices in employment and service provision.</li><li>Experience of undertaking direct work with children and young people.</li><li>High level of computer literacy.</li><li>Commitment to embedding innovative ways of working.</li><li>Excellent communication, listening, liaison and negotiation skills.</li><li>Ability to work flexible hours in line with the needs of the children and young people and their networks. This will include some evenings and some weekends.</li><li>Driving licence and access to a vehicle.</li><li>Willingness to travel outside of Hertfordshire; children and young people may live in foster and residential homes out of county. Family members and others may live outside of Hertfordshire.</li></ul>Desirable:<ul><li>To have delivered the Lifelong Links process as part of the wider delivery of Children and Young People's Services.</li><li>To have worked independently and within agreed time constraints.</li><li>Experience of working with a child-led approach.</li><li>Experience of working in a trauma-informed way.</li><li>Experience and knowledge of working with cared for children and young people living in foster and residential homes.</li><li>Using initiative and a proactive approach to progress and achieve a child or young person’s stated aims.</li><li>To have had experience in working in a partnership with other professionals.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To help us deliver and promote our Lifelong Links service, we are recruiting Coordinators to join our friendly team. If you do not currently hold a Lifelong Links qualification, we will offer relevant training opportunities.As a Lifelong Links Coordinator, you will need to be self-motivated, dynamic, tenacious and organised. We are looking for our Lifelong Links Coordinators to have the passion to ensure that our cared for children and young people have positive and loving support networks that they can rely on into adulthood.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Hayley Brockwitz (<a href="mailto:hayley.brockwitz@hertfordshire.gov.uk" target="_blank">hayley.brockwitz@hertfordshire.gov.uk</a>)Interview Date: 19th and 20th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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76 Jobs in Bedford, UK