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Title: Apprentice Disrepair Building Surveyor

Contract Type: Fixed term contract – 2.5 years

Location: London – West Ham Lane, Stratford

Hours: 35 hours per week
Persona: Agile (20 – 40% office based)
Salary: £23,194 per annum

Closing date for completed applications: 6th August at 11pm

Assessment Centre will be held on: 13th August at L&Q Stratford, West Ham Lane

Candidates that are successful at the assessment centre will be invited to a Microsoft teams interview on 18th August.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Participation in the apprenticeship programme will be subject to right to work in the UK and satisfying the applicable apprenticeship eligibility requirements at the time of enrolment.

The L&Q Early Talent Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.

Please click here for role profile: Apprentice Disrepair Building Surveyor Role Profile.docx

Introduction

We’re looking for an ambitious and motivated apprentice to join our busy Disrepair team as an Apprentice Disrepair Building Surveyor. This is a great opportunity to start your career in surveying gaining hands-on experience across a varied property portfolio.

You’ll work alongside experienced professionals, developing the skills and knowledge needed to support the management and resolution of property issues and repairs (known as disrepair cases), while building your confidence and professional capability.

Overview of the role

As an Apprentice Disrepair Building Surveyor, you’ll play a key role in supporting the delivery of a high-quality, customer-focused surveying service across L&Q’s property portfolio. Working alongside experienced surveyors, you’ll assist with property inspections, helping to identify defects, understand their causes, and gather key information such as measurements and photographic evidence.

You’ll be involved in a range of activities to support the management of property issues and repairs (known as disrepair cases), including drafting reports, contributing to schedules of work, and supporting the delivery and quality checking of repairs on site. You’ll also work closely with residents, contractors, and internal teams to help progress cases and deliver positive outcomes, while gaining valuable insight into how projects, compliance, and customer service come together in practice.

Throughout your apprenticeship, you will complete a Level 3 Surveying Technician Apprenticeshipdeveloping your technical knowledge and professional skills. You will apply your learning to real cases, build your confidence, and work towards becoming a qualified building surveyor.

With guidance from your manager and mentor you’ll be supported to take on real responsibilities from day one, to help you develop your skills and confidence.

Strong organisation skills are essential to this role as well as effective communication and an understanding of what a first-class customer service skills are.

We are looking for a candidate with resilience, drive, enthusiasm, and a passion to help people.

Please note: You will be expected to work towards holding a full driving licence and access to a vehicle by the end of the apprenticeship if progressing into a permanent role.

Join our Disrepair Team at L&Q:

• Gain a recognised Level 3 qualification while you work.
• Learn from experienced colleagues and build your skills.
• Bring your enthusiasm to learn and a commitment to our values.
• Gain hands-on experience across a varied property portfolio.

Your impact on the role:

• Support with the resolution of property issues by contributing to inspections, reports, and the delivery of high-quality repair works.
• Help improve the experience of residents by communicating clearly, managing expectations, and putting customers at the heart of everything you do.
• Work collaboratively with colleagues, contractors, and partners to support the smooth delivery of disrepair cases.
• Build your knowledge and confidence by applying your learning to real-life situations, contributing to a safe, compliant, and effective service.

What you'll bring:

• Ability to manage your time and work to deadlines.
  
• Basic IT skills and a willingness to learn new systems.
• A proactive attitude and enthusiasm to learn and develop your career.
• Good communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Must be able to work in the UK.

Apprenticeship details: Level 3 Surveying Technician Apprenticeship

Apprenticeship entry requirements:

Five GCSEs at Grade 4/Grade C or higher including Maths and English

What you can expect:Competitive salary and great company benefit package - Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Great breadth and variety of experiences through a structured apprenticeship or training programme.

You will have access to outstanding training offered internally.

You will be supported throughout the programme by an experienced line manager and mentor.

The college course is due to start in September. Therefore the successful candidate will be expected to start with us on 3rd September.

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!