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Working closely with stakeholders, the team identifies business needs and delivers innovative solutions that enhance both current operations and future capability.

You will play a key role in supporting the organisation through Local Government Reorganisation (LGR), helping deliver people-focused change and organisational transformation.

About the role

As a Senior HR Officer, you will:

Provide expert advice on HR systems to support organisational change and continuous improvement
Work collaboratively with stakeholders to design and implement system solutions
Identify opportunities to improve processes and enhance customer experience
Manage and optimise HR systems, including system testing, delivering demonstrations, and facilitating training
Translate complex technical processes into clear, accessible guidance
Support contract and supplier management to ensure value for money and performance
Line manage a team, ensuring delivery against priorities, work plans and deadlines
Deputise for the HR Manager when required

This is a varied fast-paced role, requiring strong organisational skills and the ability to manage competing priorities.

About you

We are looking for someone who is

Proactive, adaptable, and able to “hit the ground running”
A strong communicator with the ability to build effective working relationships
Skilled in problem-solving, with sound professional judgement
Highly organised and able to manage changing priorities in a dynamic environment
Experienced in HR systems and supporting service improvement

Essential:

Strong analytical and problem-solving skills
Excellent communication and interpersonal skill
Ability to handle sensitive information with discretion
High attention to detail and commitment to data accuracy
Strong organisational and time management skills
Sound understanding of HR policies and procedures
Strong IT skills, with experience of digital systems and data
Ability to provide advice and guidance on HR systems and processes

Desirable:

Experience working with HR systems or in a similar rol
Technical expertise in HRIS or ATS platform
Knowledge of SAP
Relevant professional qualification or equivalent experience
Experience as a technical specialist in HR systems

Why Join Us?

This is a great opportunity to:

Make a meaningful impact on HR systems and employee experience
Work collaboratively across a large organisation
Develop your expertise in HR systems and transformation
Take on leadership responsibilities and support service improvement

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 11. Please locate the job profile here:

Job profiles - Corporate services

To hear more about this opportunity please contact ellie.francis@hertfordshire.gov.uk or lisa.comben@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: Tuesday 8th and Wednesday 9th September 2026.

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This role is open to secondments for eligible employees who work for HCC. If you wish to apply on a secondment basis, you must have your line manager’s approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed‑term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed‑term contract basis instead.

Additional information

We are changing
Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Salary range

£44,253 - £48,738 per year