4,000 Jobs

We are seeking a committed individual with sufficient catering experience and qualifications to work collaboratively with staff and prisoners to offer excellent food service to our various customers in the Secret Diner and Secret Garden Shop.

The role requires a blend of operational expertise, leadership, customer service, and compliance skills to manage the service offered efficiently and ensure high-quality food service with a focus on training, supervising and developing prisoner “employees” by building effective, appropriate and supportive relationships through managing them in a proactive manner and promoting the decency agenda.

Overview of the job

This is a non-operational instructional job in an establishment.

Summary

The job holder will be responsible for ensuring the successful operation of the prison retail outlet which is open to the public. They will focus on training, supervising and developing prisoner “employees” by building effective, appropriate and supportive relationships through managing them in a proactive manner and promoting the decency agenda. Applies safer custody practices and complies with national and local security standards and is responsible for productivity, good order and hygiene within the outlet area. Will contribute to improving prisoners’ employability, reducing re-offending and maintaining a positive income stream.

This is a non-operational job in an establishment with no line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out some or all of the following responsibilities, activities and duties:

Supervise and motivate prisoners to work with customers including the public to deliver a quality, knowledgeable service and produce quality food and drink.
Promote and drive forward the sale of services, food and manufactured products from both local and national sources. Build a customer base and continually improve turnover and gross profit.
Supervise and drive forward the local income generation and business strategy, while creating links with internal and external organisations to deliver a community based facility and carry out necessary tasks required for adherence to legal and associated protocols.
Induct prisoners to the Retail Outlet.
Assess and evaluate skills of prisoners including National Vocational Qualification levels 1 & 2 and other relevant industry recognised qualifications.
Undertake the registration, supervision, monitoring, assessment and accreditation of learners in accordance with awarding body requirements.
Liaise with key contracted partners.

Undertake other instructor tasks including:

Supervise and maintain discipline of prisoners receiving training, education or work experience. Responsible for performance, motivation, discipline, appraisal and development of prisoners.
Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports.
Carry out prisoner searches on their entry and exit of the training room/ workshop.
Log attendance and approve prisoner hours worked and wages including recording piece work for individual prisoners in certain workshops.
Carry out fabric checks of work areas and maintain security of locks, bolts and bars used in these areas.
Contribute to prisoner reports including parole, sentence planning and Individual Learning Plan.
Complete regime monitoring information and update prisoner training records.
Log any tool/equipment faults, which require maintenance and repair of tools.
Conduct risk and health and safety assessments on consumables under Safer Custody guidelines.
Order materials and estimate usage in order to meet work learning targets.
Participate in self-audit and in achieving Service Delivery Indicators (SDIs).
Complete administration activities to support the smooth running of the workshop.
Open up individual learning paths for learner and keep them updated.
Locate individual learners’ Maths and English levels for their initial assessment and support them in developing their skills further.
Advise and assist learners in seeking appropriate and relevant employment opportunities upon resettlement.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

Leadership
Communicating and Influencing
Working Together
Managing a Quality Service

Technical requirements

Job holder must hold as a minimum the following essential qualifications; level 2 certificate in Food Preparation and Cooking or equivalent City and Guilds 7061/ 7062 or equivalent and either have attained higher qualifications or be working towards them as noted.
Staff can work towards a relevant vocational qualification such as level 3 or already hold formal qualifications in catering e.g. City and Guilds 7063 or NVQ level 3. Additionally, they must hold a Food Hygiene Certificate level 3 (intermediate level). They are required to be familiar with all current health, safety and hygiene related regulations for working in a kitchen environment. Refresher training in Food Safety (HACCP) should be completed at 3 year intervals.
Will hold or be working towards a Vocational qualification at level 2 in Retail.
Knowledge of accreditation process including the Qualification and Credit Framework.
Is committed to gaining an assessor award required by relevant Awarding Bodies, within one year.
When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.

Hours of Work (Unsocial Hours) Allowances

37 hour working week (standard).

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Delivering at Pace
Managing a Quality Service
Working Together
Leadership

Benefits

Alongside your salary of £34,440, HM Prison & Probation Service contributes £9,977 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5358

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/18951?entityId=18951

Salary range

£34,440 per year