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field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4213/Exam_Invigilator_2026_-_Information_Pack.pdf" target="_blank">Exam_Invigilator_2026_-_Information_Pack</a></li>
</ul>

To apply for this post, please follow the link below to our website’s vacancies page, then click on ‘Apply Now’ in the MyNewTerm section:
 <a href="https://www.qphs.co.uk/page/?title=Vacancies&amp;pid=19" target="_blank">https://www.qphs.co.uk/page/?title=Vacancies&amp;pid=19</a>
 If you have any recruitment queries, please contact: <a href="mailto:tltrecruitment@tltrust.co.uk" target="_blank">tltrecruitment@tltrust.co.uk</a>
 Interviews will take place: w/c Monday 26th January 2026



Casual post required to start as soon as possible&nbsp; The role would suit applicants who prefer to work flexible daytime hours during term time Salary: Grade 3 SCP 4 £25,185.00 full-time equivalent (equivalent to £13.05 per hour)&nbsp; Closing Date: 9am Monday 19th January 2026, interviews w/c 26th January 2026
If you need more information please contact 01244 735616.

Exam Invigilators

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3833/Social_Worker_JD_111225.pdf" target="_blank">Social_Worker_JD_111225</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a fantastic opportunity available for a Social Worker to join our supportive and dedicated Mental Health Team at Wokingham Borough Council, on a full time, 1-year fixed term contract.
As a Social Worker, you’ll play a key part in safeguarding adults and assessing mental capacity, ensuring people receive the right support at the right time. You’ll give practical advice, connect individuals to local community and voluntary services, and promote wellbeing. You’ll also carry out assessments under the Care Act and Section 117 of the Mental Health Act, put together personalised support plans, and work with our commissioning team to arrange care that meets people’s needs.
This is an exciting opportunity to join an Award-Winning Local Authority, and a service that currently scores amongst the highest in the country following our recent CQC inspection. We were especially proud to be rated ‘Outstanding’ for how we learn, improve, and come up with new ideas. This reflects our commitment to supporting our social workers to grow, share ideas, and deliver the very best outcomes for the people we support.
You’ll be joining a friendly, supportive team that values collaboration and care. Whether you’re new to the role or bringing years of experience, you’ll be welcomed, encouraged, and supported to do your best work and make a real difference. We work flexibly through a hybrid model, combining home working, office collaboration, and in-person visits.
Wokingham Borough Council is proud to support #SocialCareFuture, a movement working to change how we think about social care. Its goal is simple: everyone should be able to live in a place they call home, with the people and things they love, in communities that care and help them do what matters most.
AMHP - Those on the AMHP rota receive a substantial AMHP allowance of £5355 - £7000 (depending on experience)
If you’re passionate about helping others and want a role where every day brings the chance to make a positive impact, we’d love to hear from you!
⭐Staff Benefits⭐
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐Generous Annual Leave&nbsp;entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays
⭐Local Government Pension Scheme&nbsp;
⭐GP Helpline&nbsp;7 days per week
⭐Employee Assistance Programme&nbsp;with a 24/7&nbsp;Your Care&nbsp;confidential helpline
⭐Free Eye Tests&nbsp;and&nbsp;Flu Vaccines
⭐Free Onsite Gym&nbsp;(located at Shute End, Wokingham)
⭐Salary Sacrifice Schemes&nbsp;– including&nbsp;Car and Cycle&nbsp;to Work
⭐Local &amp; Lifestyle Discounts&nbsp;– savings on shopping, entertainment, restaurants, and more
⭐Move through Menopause Course
⭐Sports &amp; Social Group Activities&nbsp;– running, football, cricket, and more
⭐Learning &amp; Development Opportunities
⭐Employee Networks
⭐And more!
Key responsibilities: 
<ul>
<li>Assessing and reviewing the needs of adults and carers in line with the Care Act 2014</li>
<li>Offering advice, guidance, and access to the right support services</li>
<li>Carrying out risk assessments and developing safety plans</li>
<li>Working in a person-centred way, respecting people’s dignity, culture, and wishes</li>
<li>Using a strengths-based approach to help people live independently</li>
<li>Working closely with carers, families, and partner organisations</li>
</ul>
Candidate requirements: 
<ul>
<li>Qualified Social Worker (registered with Social Work England)</li>
<li>A minimum of 1 years’ post-qualification experience and completion of ASYE</li>
<li>Good working knowledge of the statutory frameworks (i.e. Care Act, Mental Capacity Act &amp; Mental Health Act) and of an appropriate range of professional interventions.</li>
<li>A solution focused, compassionate team player</li>
<li>Approved Mental Health Professional qualification is desirable</li>
<li>Knowledge of mental health disorders</li>
<li>Experience in a Social Care or health care environment</li>
<li>Full EU driving license (and access to daily use of a car)</li>
</ul>
&nbsp;Our area
Wokingham Borough is a thriving area in the heart of Berkshire, offering great transport links, excellent schools, strong communities, and beautiful countryside. With a growing economy and low crime, it’s a great place to live and work. We’re also committed to becoming a Marmot Borough, focusing on prevention, early intervention, and reducing inequalities across our diverse community.
To request further information or to have an informal discussion about this role, please email <a href="mailto:paul.harris@wokingham.gov.uk" target="_blank">paul.harris@wokingham.gov.uk</a>
Closing Date: 18th January 2026, 11pm
Interview Date: TBC
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. &nbsp;Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.&nbsp;All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer

Wokingham Borough Council

Social Worker - Mental Health Team

<ul></ul>





About the role:
Horsham District Council is looking for a detail-focused and organised individual to join our Housing team as a Housing Services Assistant and help us make a difference in people’s lives.
As a Housing Services Assistant, you will coordinate emergency housing placements for households in need, liaise with accommodation providers, and keep accurate records. You will also process invoices, set up suppliers, manage rent accounts, and assist with housing benefit claims—ensuring our services run smoothly and efficiently.
The position is full-time and the post holder is required to working 9am–5pm, Monday to Friday.
If you thrive in a busy environment, have great communication skills, and want to support your community, we’d love to hear from you.
About you:
To succeed as Housing Services Assistant, you will be a customer-focused professional with experience engaging a wide range of stakeholders, including internal teams, external partners, landlords, agencies, and vulnerable individuals. You will possess strong attention to detail, along with proven organisational and time management skills.
You should be confident using IT systems and adaptable to learning new software packages. Familiarity with housing-related benefits such as Housing Benefit, Universal Credit, and Personal Independence Payments would be beneficial.
For an informal conversation about this opportunity, please contact&nbsp;Margaret Cartmell, Housing Services Manager 01403 215110.
About us as an employer:
At Horsham District Council, you’ll be part of a supportive team that’s committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community.
We encourage and support our employees to have a healthy work life balance by, offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the&nbsp;<a href="https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits" target="_blank">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership &amp; Management (ILM), Master of Business Administration (MBA).
Visit our&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers" target="_blank">Jobs and careers page</a>&nbsp;to find out more about&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council" target="_blank">Working for Horsham District Council</a>&nbsp;and&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments" target="_blank">Our employment commitments</a>.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to&nbsp;<a href="mailto:HR@horsham.gov.uk" target="_blank">HR@horsham.gov.uk</a>&nbsp;explaining clearly how you meet the criteria and what you feel you can bring to the role.

Housing Services Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4226/Normand_roft_-_Caretaker_JD.docx" target="_blank">Normand_roft_-_Caretaker_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4227/Normand_Croft_-_Caretaker_Advert.docx" target="_blank">Normand_Croft_-_Caretaker_Advert</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4228/Normand_Croft_-_Staff_Application_Form.docx" target="_blank">Normand_Croft_-_Staff_Application_Form</a></li>
</ul>

If you feel that you are suitable for this post and would be interested in applying, download an application form from the School Website &nbsp;<a href="https://normandcroft.lbhf.sch.uk/" target="_blank">https://normandcroft.lbhf.sch.uk/</a> or call the school reception office on 020 73856847



We are looking for a reliable, hardworking, and friendly School Caretaker to join our team at Normand Croft Community School. This is a part-time position ideal for someone who takes pride in keeping a school environment clean, safe, and well-maintained for pupils and staff.
<ul>
<li>Monday to Thursday: 7:00am – 10:00am</li>
<li>Friday: 7:00am – 11:00am</li>
</ul>
Scale 3 Spine Point 5 hourly rate £16.56 (£11,832.10 actual per annum)
Contract up to 31.07.2026 with possibility of extension
Duties include:
<ul>
<li>Opening up the school each morning</li>
<li>Carrying out basic maintenance and minor repairs</li>
<li>Ensuring the premises are clean, safe, and secure</li>
<li>Reporting any issues or hazards to the school office</li>
<li>Assisting with deliveries and general caretaking duties</li>
</ul>
Normand Croft Community School is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.&nbsp; An enhanced DBS certificate will be requested for the successful candidate in accordance with Safeguarding Children and Safer Recruitment in Education legislation.
If you feel that you are suitable for this post and would be interested in applying, download an application form from the School Website &nbsp;<a href="https://normandcroft.lbhf.sch.uk/" target="_blank">https://normandcroft.lbhf.sch.uk/</a> or call the school reception office on 020 73856847

Closing date: 23.01.2026 at 12pm
Interview Date: w/b 26.01.2026

Caretaker

We are currently recruiting Social Workers to join our Children's Social Work Team. We are proud to be ‘Good’ in Medway and are determined to build on the great work that has been done so far to improve the services for our children, young people and families.Recent promotions, following our investment in new Assistant Team Managers across the service, mean we are now looking for passionate social workers who can commit to making a difference to our children in Medway.Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer along with management capacity across our teams, ensures you will be guided, supported and cared for.Whether you have recently completed your ASYE or have worked in children’s social work for some years we would love you to join us on our ongoing journey. You will be joining an experienced and dedicated social work team who have relationship and strengths-based work with children and families at the core of their practice.Experienced Social Workers (with 2+ years post qualifying experience) will be offered a package of up to £51,329 per annum (inclusive of market premia + £3,000 per annum retention payment).Social Workers with less than 2 years’ service will be offered a package of up to £46,956 per annum (inclusive of market premia + £2,000 per annum retention payment).Join us and #Make a Difference…<h4>Our Offer</h4><ul><li>We are proud to offer a range of benefits including –</li><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li><li>Hybrid working style</li></ul><h4>About You</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE.</li><li>You will have a full driving licence and access to a vehicle for work purposes.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li><li>Additional Information</li><li>For an informal discussion, please don't hesitate to contact one of the recruiting managers below. Alternatively, please email the recruitment team on <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>. </li><li>Suzanne Mehmet, Head of Service (Children's Social Work Teams) - 01634 334470</li><li>Sharon Ward, Service Manager (Children's Social Work Teams) - 01634 331214</li><li>Susan Akinyele, Service Manager (Children's Social Work Teams) - 01634 333704</li><li>To apply please click on the ‘Apply Online’ button at the top of this advert.</li><li>We reserve the right to close this vacancy at any time prior to the closing date.</li><li>This position is subject to an Enhanced Children’s DBS Check.</li><li>For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a></li></ul>Please consider the application guidance when submitting your application.Please note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a> If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<h4>Important Information</h4> Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view online.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Social Worker - Childrens Social Work Team

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all post-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.This is a hybrid role and candidates are required to work from the office 3 x per week.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Post 14 EHC Coordinator

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all pre-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.This is a hybrid role and candidates are required to work from the office 3 x per week.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Pre 14 EHC Coordinator

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all educational phases—from Early Years through to post-16—ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.This is a hybrid role and candidates are required to work from the office 3 x per week.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment EHC Officer

We are looking for a School Crossing Patrol to ensure the safety of children, and other pedestrians, crossing the road at a designated point between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users.To carry out the Council’s policy with regard to the SCP Service which includes Health and Safety Procedures.To use all uniform and equipment provided for the safety of yourself, children and all other members of the public, especially when stopping traffic on the Highway.Maintain control over children who are awaiting your instructions to cross. When children need to cross the road, the post holder will walk to the middle of the road, wait for a gap in traffic and then escort the children across the road.Report any problems or difficulties to the Manager of the SCP Service.The post holder will report any concerns regarding children’s behaviour to the appropriate person.The post holder may be required to write a report about any incidents.The post holder will be required to use a stop sign.The post holder will be required to communicate with members of the public, and may be exposed to verbal abuse from parents and members of the public.There is a need for concentrated sensory attention in short periodsThe post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager please call Leanne Adams on 01634 331743.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport &amp; Parking are seeking a School Crossing Patrol to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information- </h4><h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile</h4>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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School Crossing Patrol (Wainscott Primary School) 

Title: Junior BIM Coordinator Contract: Permanent, Full-TimeHours: 37.5 hours per weekSalary: £34,527 to £38,254 per annum depending on experienceGrade: 6Reporting Office: Stratford, LondonPersona: 60% of contractual hours (3 days) to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIpoKfbOpJjAvWcvf3fM9Cp9TqJ1vGVxCp7PJPaXBO7ivbGRZPpCYAn5t0Y8/nlJK" target="_blank">Role Profile - Junior BIM Coordinator.pdf</a> Closing date for completed applications: 9th January 2026 at 11 PM<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join the BIM Team at L&amp;Q!At L&amp;Q, we are committed to driving innovation and efficiency through Building Information Management (BIM) across our residential development projects. As a Junior BIM Coordinator, you will play a key role in supporting the BIM Manager and wider team to implement BIM processes, promote best practices, and ensure successful integration of digital construction methods on-site and across the business.<ul><li>Do you have knowledge of BIM principles and experience supporting digital construction processes?</li><li>Are you confident collaborating with project teams, solving problems, and helping deliver smarter, leaner ways of working?</li></ul>If this sounds like you, we’d love to see your expertise in action at L&amp;Q!Your Impact in the Role:<ul><li>BIM Programme Support: Assist in implementing L&amp;Q’s BIM programme across projects, ensuring protocols are followed and contributing to efficient project delivery.</li><li>Internal Collaboration &amp; Stakeholder Engagement: Work closely with internal teams to prepare and implement BIM processes, provide day-to-day support, and share best practice across projects. Assist in maintaining relationships with contractors, consultants, and suppliers, ensuring compliance with L&amp;Q’s BIM standards.</li><li>Site &amp; Project Coordination: Conduct site visits to support BIM adoption, address BIM-related issues, and help coordinate delivery of Project Information Models (PIM) and Asset Information Models (AIM).</li><li>Training &amp; Continuous Improvement: Support training initiatives for project teams, participate in BIM meetings, and contribute to improving BIM practices and digital working methods.</li><li>Systems &amp; Data Management: Support the use of BIM tools and document management systems, provide guidance to colleagues, and assist with training sessions. </li></ul>What you'll bring:<ul><li>BIM Knowledge: Understanding of BIM Level 2 principles (ISO19650 equivalent) and experience supporting BIM implementation.</li><li>Technical Skills: Confidence with digital tools including MS Office, and familiarity with data administration and management.</li><li>Analytical &amp; Problem-Solving Ability: Strong skills in interpreting information, resolving issues, and identifying opportunities for improvement.</li><li>Communication &amp; Collaboration: Good written and verbal communication skills, with the ability to work effectively with internal teams and external stakeholders.</li><li>Desirable Qualifications &amp; Experience: A qualification or equivalent experience in Construction, Built Environment, or Digital Construction (BIM), plus knowledge of construction processes, BIM coordination, clash resolution, and stakeholder management.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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London and Quadrant Housing Trust

Junior BIM Coordinator

Title: Customer Service - Intelligence and Speech AnalystContract Type: Fixed term contract for 2 Years, full time, 35 hours per weekSalary: Starting from £40,649 per annum (London weighted salary) or £36,073 per annum (Regional salary)Grade: 08Reporting Office: London, Stratford or Manchester, TraffordWorking Location: AgileWorking Pattern: Monday to Friday 8:00am-4:00pm or 9:00am -5:00pmClosing date: Friday 2nd 2026 at 11pmInterview date: On a date to be confirmedPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAKeQEOqFLUNtgReX0R9+I1ysRKKw6KpZHoB7rOFzEeuhXcT8byrihj5x4wwGlXYVB" target="_blank">Role Profile - Intelligence and Speech Analyst.docx</a>*Previous applicants may not apply (if prior applications were regretted within 12 weeks) <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Operational Support Team at L&amp;Q:Do you love turning conversations into actionable insights? Are you passionate about improving customer experiences through data and technology? This is your opportunity to make a real difference.As a Customer Service Intelligence, Speech &amp; Quality Analyst, you’ll play a key role in analysing customer interactions, monitoring service quality, and uncovering trends that shape our service strategyWe’re looking for a driven and customer-focused individual with exceptional analytical skills. The aim is to generate strategic insight and ensure consistent quality standards to drive customer satisfaction and process improvement.Are you up to the challenge? If you are, then you sound perfect for our team!Reporting into the Intelligence, Quality and Support Manager you will:<ul><li> Manage and maintain the speech analytics strategy, as well as design and implementation.</li><li>Use quality assurance system to enhance customer interactions to ensure compliance with quality standards and identify areas for improvement.</li><li>You will provide reports across the customer service directorate to provide accurate, reliable, and timely analysis. In order to create these reports, you will need to have strong communication skills and stakeholder management.</li><li>Collaborate with stakeholders to ensure quality assurance frameworks are being adhere to and discover actionable recommendations.</li><li>In this role, you will design and optimize IVR systems and telephony workflows to deliver seamless customer experiences</li></ul>This is a varied and challenging role that demands technical, communication and people skills. Your insights will help drive improvements needed to keep L&amp;Q at the forefront.Your impact in the role:Customer conversations hold valuable insights, but they often go untapped we need this role to:<ul><li>Unlock hidden trends in customer interactions to improve service quality and efficiency.</li><li>Ensure compliance and consistency across all communication channels.</li><li>Drive proactive improvements by identifying root causes and recommending solutions.</li><li>Support strategic decisions with data-backed intelligence that enhances customer satisfaction.</li><li>Oversee and manage the telephony system, ensuring optimal performance, configuration, and integration with analytics tools.</li></ul>What you'll bring:<ul><li>The ideal candidate will have previous experience with a Housing background</li><li> Significant data analysis experience with strong statistical problem-solving and analytical skills, ideally within housing.</li><li>Strong background of report design alongside meaningful analysis. Advanced in the use of Excel, VBA, Power Bi, Dynamics 365</li><li>Speech analytics design, process, system, and analytics experience</li><li>Experience in contact centre telephony and IVR design</li><li>Experience using a speech platform, in a customer service role to drive performance</li><li>Strong communication, collaboration, and stakeholder management skills</li></ul>If you have the passion, drive and skills listed above, and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay!We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Customer Service- Intelligence and Speech Analyst - 7366

Title: Resolution Triage OfficersContract Type: 2 x Permanent, Full Time, 35 hours; 1 x FTC until August 2026Salary starting from £28,409 per annum (London weighted salary) or £24,670 per annum (Regional salary), dependant on experience Grade: 4Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 29th December 2025 at 11pmInterviews to be held during w/c 19th January 2026Please see thr role profile here -<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAx9EsYv4iJMLrg7GJrLU/Qu1qfUdHR1v5k3d6UxSfwOCS3YNbWkSCvUuCo+WL9CAK" target="_blank">Resolution Triage Officer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Customer Relations Team at L&amp;Q:We are looking for a proactive and detail-oriented Resolution Triage Officer to join our Customer Relations team. This is a key role in ensuring complaints are managed efficiently from the very start of the process. You will be the first point of contact for incoming complaints, responsible for triaging, logging, and allocating cases fairly and promptly, while maintaining compliance with our policies and Housing Ombudsman Service (HOS) guidance.If this sounds like you, we would love for you to apply!Your Impact in the Role:<ul><li>Monitoring and managing the central complaints mailbox, reviewing all incoming emails promptly. </li><li>Accurately logging new complaints and updating existing cases with additional information. </li><li>Contacting customers to clarify details and gain a clear understanding of their concerns.</li><li>Assessing complaints to determine whether they should proceed or be rejected in line with company policy and Housing Ombudsman Service (HOS) guidance.</li><li>Triaging and allocating cases to the Customer Relations Team, ensuring fair and timely distribution to maintain excellent service standards</li></ul>What You’ll Bring:<ul><li>Experience in complaint handling or customer service, with the ability to manage sensitive conversations professionally and empathetically.</li><li>Confident and clear communication skills, both written and verbal, to engage effectively with customers and colleagues.</li><li>Excellent organisational skills and a sharp eye for detail, ensuring accuracy in logging and managing cases.</li><li>The ability to interpret and apply policy and regulatory guidance to support fair and consistent decision-making.</li><li>Knowledge of Housing Ombudsman Service guidance (desirable), with a willingness to learn and apply best practice.</li><li>A proactive, solutions-focused mindset, committed to improving processes and enhancing the customer experience.</li></ul>For more information, please refer to the role profile. About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! #TJ





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Resolution Triage Officer - 7367

Title: Reactive Planner -Passive Fire Contract Type:12 months FixedTerm Contract, Full Time 35 hours per week Salary: £30,455(London weighted salary and £26,296 (Regional Salary) per annum dependant onexperience. *Plus £1,300 per annum Essential Car User AllowanceGrade: 5Reporting Office: London, Stratford or Manchester, Trafford Persona: AgileWorker: 20% - 40% of contractual hours to be worked from reportingoffice/working location (hybrid working)Closing Date: 29thDecember 2025 at 11pmInterview Dates: 6thJanuary 2026 via MS Teams<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHANCCipQpexFD3qiP3MPJ8RDlGUHgcL7SkSCj5bgbam0FHToTp76OePzxm0+Pi7sW9" target="_blank">Role Profile - Reactive Planner.doc</a> *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Passive Fire Team at L&amp;Q:This is an opportunity to join our Passive works team on a Fixed Term basis and be part of the team created to inspected Front Entry doors on Annual basis. This team work to ensure we meet the current requirements and have clear processes in place.The planner will be responsible for allocating work to the team and booking works in with residents from site.The team is looking for a professional and experienced Work Planner to be part of the new team and to bring new ideas into the Passive Fire team.If this sounds like you, we would love for you to apply!Your impact in the role:You will take care of arranging follow on works to ensure efficient service, Logging data and notes on the computer system to ensure smooth handover and communication. Passing on relevant information to all stakeholders. Prioritising and scheduling emergency jobs so you must have excellent organisational skills. Monitoring of emails and adhering to SLAs escalating any issues to the supervisor or Passive works manager.The successful applicant will have an opportunity to play a part in delivering a high impact service to our residents and working on reducing our overdue actions.You will be responsible for coordinating the planning and scheduling of the Passive Technicians across the L&amp;Q estate, specifically relating to Fire Safety works. Managing their diaries and timetables to ensure that jobs are completed in a timely manner. Residents receive a satisfactory service and that maintenance issues are resolved in line with service level agreements.The successful candidate will work alongside the Passive Fire Safety Team and will report into the Passive works supervisor.What you'll bring:· To be successful in this role, you will need the ability to work in a busy fast paced environment, possess excellent administration skills and be computer literate. · It is also essential to have excellent customer service, communication, and organisational skills. DRS/Opti-time experience is essential.· Repairs and Maintenance knowledge is essential as well as front line Customer Service experience.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.<ul></ul>

Reactive Planner - Passive Fire - 7364

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Seated within the Commissioning team, you'll be supporting our work within the Children's Directorate and across the wider partnership. The team supports children’s services with commissioning of a variety of services across education, social care and early help, this also includes both education and social care placements for young people. The team is bases at Rutland House in Runcorn on a hybrid basis.Hours: 37 per week. Fixed term until 31/01/2027Your Contributions:We are looking for a SEND Performance and Intelligence officer to join our team. The role will have responsibility for producing and analysing all key business intelligence performance reports for SEND/Inclusion purposes.The role will involve accurate and timely production and submission of performance information for internal reporting as well as government and external regulators and inspectors, including the submission of data returns and self-assessments.The role will assist with implementing changes with reporting systems to interpret and report upon service information. This will be used to support and facilitate service planning, performance management, and service improvement across children services.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements</li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Clare Hunt at &lt;<a href="mailto:Clare.Hunt@halton.gov.uk" target="_blank">Clare.Hunt@halton.gov.uk</a>&gt;Interviews will take place on Friday 16th January 2026At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

SEND Performance and Intelligence Officer

Are you highly organized, detail-oriented, and ready to make a real impact? The Amelia is seeking a proactive individual to provide essential administrative and project support across our dynamic team.What you’ll do: Keep us on track – Manage documentation, schedule timelines, track contract deadlines, and prepare and distribute meeting notes. Support our finances – Raise purchase orders, process invoices, and coordinate materials and equipment. Drive reporting excellence – Establish systems to capture project data, ensuring timely and high-quality funder reports. Monitor funding success – Track proposals from submission to completion, supporting donor relations and effective administration. Facilitate operations – Assist with room hires, operational tasks, and smooth day-to-day running of The Amelia. Engage the public – Support consultations, collating feedback to inform our work. Measure impact – Collect and compile monthly KPI data for monitoring, case studies, and funding applications. Stay compliant – Maintain contract and licence records, scheduling reviews and renewals. Boost communications – Assist with marketing content collation and ensure timely updates across teams. What we’re looking for:Experience of working in an administrative role Level 3 qualification - (A Level or equivalent) Well-developed IT skills, including MS Word, Excel, Outlook, and Teams Excellent organisational skills and attention to detail Strong time and self-management abilities Clear communication skills and ability to work effectively in a team Calmness under pressure with a positive, proactive attitude Initiative, adaptability, and resilience Willingness to learn and grow with the role Why join us?This is a fantastic opportunity to play a pivotal role in supporting The Amelia’s mission. You’ll be at the heart of our operations, ensuring efficiency, compliance, and impact across projects, funding, and community engagement.What we offer:<ul><li>Financial: An attractive basic salary within a clear pay structure </li><li>Holiday Entitlement: 22 days annual leave (pro-rated for part time staff) (increasing to 27 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking </li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: There is potential in this role to work from home, discussions regarding this to follow the 6 month probationary period. </li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul>Equal OpportunitiesTunbridge Wells – Working for Equality. We welcome applications from all sections of the community.SafeguardingThe Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.If you would like to have a chat about this position, please feel free to call Stephen Wickens, Librarian, at 01892 554 101 or <a href="mailto:stephen.wickens@tunbridgewells.gov.uk" target="_blank">stephen.wickens@tunbridgewells.gov.uk</a> 





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Tunbridge Wells Borough Council

Administrative Assistant

Job Title: Senior SEN Placement Officer Starting Salary: £42,839 progressing to £47,181 per annum (pro rata for part time) Hours: 37.0 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>The Brokerage Accommodation Team sits within Children’s Services and plays a vital role in supporting children and young people with Special Educational Needs and Disabilities (SEND), particularly those who are Looked After Children (CLA). The team is responsible for sourcing and managing bespoke educational placements that meet complex needs, ensuring quality, compliance, and value for money.The vision of the service is to deliver timely, well-matched placements that improve outcomes for children and young people, while promoting inclusion and safeguarding. The goal is to shape a responsive and intelligent commissioning approach that integrates education, social care, and market providers.The Senior SEN Placement Officer role is central to this team, acting as a specialist broker and interface between internal departments and external providers. The team also includes roles focused on CLA placements, contract management, and quality assurance, creating a dynamic and collaborative environment.This role interacts frequently with:<ul><li>Commissioning</li><li>Education and Learning</li><li>Social Care</li><li>Independent Specialist Schools</li><li>Multi-agency panels (e.g., SEND Extra Panel, PARP)</li></ul>The role is well-established, but there is significant scope for the postholder to shape future practices, especially in market intelligence, service development, and integrated pathways for SEND children who are looked after.<h4>About the role</h4>This role involves a range of specialist tasks with direct impact on service delivery and outcomes:<ul><li>Broker specialist educational placements for children and young people with SEND, ensuring quality, compliance, and value for money.</li><li>Consult with providers and negotiate costs for education and support packages.</li><li>Gather and assess information on children’s needs to identify suitable placements within required timescales.</li><li>Advise lead professionals on placement options, including quality assessments and cost-benefit analysis.</li><li>Build and maintain relationships with independent specialist schools and key stakeholders.</li><li>Support contract management, quality assurance, and performance monitoring of providers.</li><li>Participate in multi-agency panels and contribute to strategic placement decisions.</li><li>Record and communicate activity effectively across departments to ensure continuity of casework.</li><li>Lead and support staff, contributing to team development and service improvement.</li></ul><h4>About you</h4>We are looking for someone with a strong blend of leadership, specialist knowledge, and practical experience.Essential:<ul><li>Demonstrable ability to lead and motivate staff, promoting effective service change.</li><li>Evidence of working with SEND and inclusion at both policy and operational levels.</li><li>Experience of multi-professional collaboration and working directly with families.</li><li>Strong negotiation and problem-solving skills.</li><li>Excellent communication and report-writing abilities.</li><li>Detailed knowledge of the Children &amp; Families Act 2014, SEND Code of Practice, and Education Act 1996.</li><li>Experience managing large budgets and using financial/IT systems.</li><li>Understanding of contract regulations and quality monitoring.</li></ul>Desirable:<ul><li>Supervisory experience in school or education services.</li><li>Experience producing management reports using data and information sources.</li><li>Familiarity with market shaping and provider relationship management.</li></ul>This is a rewarding and impactful role for someone passionate about improving outcomes for children with SEND. You’ll be at the heart of shaping placement strategies, influencing service development, and driving quality improvements.It’s an excellent opportunity for career development, offering exposure to strategic commissioning, multi-agency working, and leadership responsibilities. The role is fundamental in exactly shaping change across SEND services and ensuring that children receive the best possible support tailored to their needs.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS1 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact Sha-Lee Worrell (<a href="mailto:sha-lee.worrell@hertfordshire.gov.uk" target="_blank">sha-lee.worrell@hertfordshire.gov.uk</a>)Interview Date: 27th January 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Senior SEN Placement Officer

Location: The Farmhouse, Canvey Road, Canvey IslandSalary: £53,460 - £58,506 per annum (SCP 42 - 46 Grade 10)Working Hours: 37 hours per week Contract Type: Permanent Contract Duration: Permanent Number of Positions: OneDBS Check:NoCastle PointWaste and Recycling Operations ManagerFull Time – 37 hours per weekGrade 10 - £53,460 - £58,506 paClosing date: 28th December 2025We are looking for a full-time Waste and Recycling Operations Manager to work at based at our Farmhouse Depot on Canvey Island. This is a really exciting time to join Castle Point as we modernise the service in 2026 to meet new Simpler Recycling reforms. You’ll be joining an innovative team, committed to delivering positive change and investing in local services. You will have the opportunity to shape the delivery of services to our residents.The role includes being the transport manager for the LGV vehicle fleet and be fully accountable as the vehicle licence holder (Certificate of Professional Compliance Qualified) ensuring safe, legal and compliant operation of the vehicle fleet and the vehicle drivers.You will be responsible for a large team within our Waste and Recycling department including our Waste and Receyling Supervisors and Crews, Workshop Technicians and Apprentices.You will be a key player in developing the Council’s waste management services in accordance with the Waste &amp; Recycling Strategy and promoting the Council’s key strategic objectives in the provision of quality services working in partnership with other organisations.Experience We are looking for a candidate who is highly organised with excellent time management skills with the ability to motivate and drive forward service improvements whilst being sensitive to the political environment.Experience in the management and operation of refuse and recycling collection services and in team building and people management is highly desirable as is having a pragmatic approach to problem solving, conflict management and driving change to positive outcomes.Qualifications Applicants must hold a valid Transport Manager CPC Qualification and must also have a current full driving licence and access to a vehicle insured for business use as there is a requirement to travel within the area.Not only is this a great role for the right candidate but you also get some great benefits including:- 27 days Annual leave- FREE Gym membership- Membership of the Local Government pension scheme- Eye test vouchers- Professional learning development opportunities- Staff discounts- Employee Assistance ProgrammeFor an informal discussion regarding this role, please contact Terry Prince – 01268 882369.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer.





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Castle Point Borough Council

Waste and Recycling Operations Manager

<h4>Why Southwark?</h4>Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?Southwark Council is offering an exciting opportunity to be part of our brand-new leisure centre, empowering residents to lead healthier, happier lives. We are seeking a dedicated and enthusiastic Leisure Team Leader to join our growing team. If you have a passion for customer service, excellent leadership skills, and a commitment to delivering outstanding facilities, this is the perfect opportunity to make an impact in a dynamic environment at Southwark Leisure Centres.<h4>What You'll Be Doing</h4>As a Leisure Team Leader, you’ll be responsible for overseeing daily operations, ensuring the highest standards of safety, cleanliness, and customer service, and leading a fantastic team of Recreation Assistants. Your leadership will drive the success of the centre, ensuring smooth operations while delivering a great experience for our visitors.Your Key Responsibilities:<ul><li>Maintain the highest standards of safety, cleanliness, and security across all areas of the leisure centre, in line with all policies, procedures, and regulations.</li><li>Provide effective, visible leadership to your team, ensuring high performance and adherence to procedures.</li><li>Ensure your team deliver top-notch customer service, addressing customer queries and complaints professionally and promptly.</li><li>Support the Duty Manager in maintaining operational standards, records, and financial procedures. Take on specific areas of responsibility as needed.</li><li>Ensure the leisure centre opens on time and closes securely at the end of each day, following all necessary protocols.</li><li>Maintain effective communication with the Line Manager and team ensuring smooth shift transitions and operational efficiency.</li><li>Support the ongoing training and development of your team, conducting performance reviews and offering feedback to ensure continuous improvement.</li></ul>About YouWe’re looking for a proactive and enthusiastic leader with a passion for customer service and team development. You’ll bring:<ul><li>Experience in a leisure or customer service-focused environment</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>The ability to stay calm under pressure and handle emergencies effectively</li><li>A commitment to maintaining high operational standards</li><li>A flexible, proactive attitude with a keen focus on continuous improvement</li></ul><h4>What We're Looking For</h4>Closing date: 29 December 2025Interview Date: 08 January 2026Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:- Members of the Armed Forces and veterans- Are currently in care, or have previously been in care- If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.<h4>Additional Information</h4>This role is classed as Regulated Activity under safeguarding legislation. To help us ensure the safety and wellbeing of those we support, you’ll be asked to declare all cautions and both spent and unspent convictions as part of the recruitment process.Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service.Why Join Us?<ul><li>Make a Difference: Help shape a leisure service that truly benefits the community.</li><li>Professional Growth: Access development opportunities to enhance your skills and career.</li><li>Be Part of Something New: Join us as we build a modern, customer-focused leisure service.</li></ul>Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2678792&amp;ptId=110379" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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Southwark Council

Leisure Team Leader

<h4>Why Southwark?</h4>Southwark offers the scale, ambition and diversity that make public-sector engineering genuinely rewarding. The borough is investing heavily in modern, sustainable infrastructure, and our teams are trusted to deliver innovative solutions that have a direct impact on residents, businesses and visitors.Working here means being part of a collaborative, supportive environment where professional growth, creativity and technical excellence are encouraged. Staff are given the autonomy to shape services, improve local assets and contribute to projects that genuinely make a difference across the borough.<h4>What You'll Be Doing</h4>As the Service Manager – Workshops, you will oversee the delivery, maintenance and development of engineering and workshop-based services within the Asset Management Services Business Unit. You will lead a multifunctional team responsible for fabricating, repairing and installing infrastructure across the borough, while ensuring compliance, safety and excellent customer service.You will:<ul><li>Lead, manage and allocate operational resources to ensure efficient day-to-day delivery across workshop and engineering functions.</li><li>Manage staff performance, training, development, attendance and conduct, ensuring the team has the skills and support needed to excel.</li><li>Oversee health &amp; safety compliance, develop safe working practices, and embed a strong safety culture across workshop operations.</li><li>Monitor service quality and performance, ensuring work is planned, scheduled and delivered to specification.</li><li>Provide technical leadership and drive continuous improvement within the team.</li><li>Develop and maintain strong relationships with internal departments, external contractors and stakeholders.</li><li>Manage budgets, including monitoring expenditure, forecasting, income generation and ensuring value for money on all workstreams.</li><li>Support the delivery of contract and project-based work, contributing to asset inventory management, condition assessments and investment planning.</li><li>Produce reports, performance data and analysis to support operational decision-making and service enhancements.</li><li>Contribute to income generation targets of up to £1.5m, ensuring commercial opportunities are maximised.</li></ul>This is a hands-on management role that combines leadership, operational oversight, stakeholder engagement and strategic planning.<h4>What We're Looking For</h4>You will bring a strong technical background, experience in engineering-related services and the ability to lead a multi-skilled workforce. We are looking for someone who can balance operational oversight with strategic thinking, and who thrives in a fast-paced environment.You will have:<ul><li>Experience delivering engineering, repair, maintenance or investment projects in the public sector or similar environment.</li><li>Proven ability to lead, motivate and manage a multidisciplinary operational team.</li><li>Strong understanding of contract management, compliance, CDM, project management and health &amp; safety.</li><li>Experience managing budgets, monitoring costs and identifying opportunities for income generation.</li><li>Excellent problem-solving skills and the ability to make informed decisions within tight timeframes.</li><li>Strong communication skills, with the ability to work collaboratively with a wide range of internal and external stakeholders.</li><li>Demonstrable experience in service planning, continuous improvement and performance management.</li></ul>You will also be committed to Southwark’s values and equalities principles, and willing to work flexibly across multiple sites and attend training and meetings as required.<h4>Additional Information</h4>Advert Closing date: 18/01/26Shortlisting date: 20/01/26Interview dates: 29/01/26Please reach out if you would like to discuss the role prior to application<a href="mailto:perry.hazell@southwark.gov.uk" target="_blank">perry.hazell@southwark.gov.uk</a>*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application. Please note: If you have applied for this role within the last three months, your previous application would have already been considered as part of our recruitment process. Unfortunately, we are unable to accept repeat applications during this period, and any new application submitted within this timeframe will not be progressed.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2674514&amp;ptId=110240" target="_blank">Please Click Here For the Job Description and Person Specification</a></li></ul>





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Service Manager - Workshops

Please note this role is a 12 month fixed term contract As a Resolution Coordinator, you will be the key point of contact for customers after they move into their new home. Your role is to ensure that any queries or defects raised during the defects liability period are managed promptly and professionally. You’ll work closely with internal teams and external contractors to deliver high-quality service, maintain compliance, and keep customers informed throughout the process. This is a vital role in ensuring customer satisfaction and supporting Peabody’s commitment to excellence.What you’ll doIn this role, you’ll take ownership of managing defects across new build properties within your area of responsibility. You’ll liaise with contractors, developers, and internal teams to ensure issues are resolved quickly and effectively, while keeping residents updated. You’ll use your technical knowledge and organisational skills to monitor performance, agree solutions, and maintain accurate records. You’ll also support the Customer Care team during handovers and carry out end-of-defects inspections, ensuring every project meets agreed standards and timelines. You will be required to attend the office a minimum of 2 days per week for collaborative working and meetings. This role also requires a Basic DBS check. What you’ll need<ul><li>Experience in defects resolution, aftercare, or repairs within social housing or private sector.</li><li>Strong communication and negotiation skills with internal and external stakeholders.</li><li>Good understanding of construction processes and project management principles.</li><li>Ability to use data and systems effectively, with strong organisational skills to meet deadlines.</li><li>A customer-focused approach, confident in managing expectations and delivering excellent service.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 15th and Friday 16th January We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Peabody

Resolution Coordinator

<h4>Trading Standards Officer</h4><h4>Salary: £44,685 to £54,267 pa (inclusive) </h4><h4>Grade: 10 - 12</h4><h4>About the Role</h4>Are you committed to protecting consumers, supporting fair business, and tackling rogue traders? An exciting opportunity has arisen for an enthusiastic and motivated individual to join Ealing Council’s Trading Standards Team as a qualified officer. You will play a vital role in enforcing trading standards legislation, supporting businesses to achieve compliance, and safeguarding the wellbeing of residents and the local economy.<h4>What You’ll Do</h4>The successful candidate will be motivated, capable of independent work and able to juggle a varied workload which involves investigating complaints and taking enforcement action when required, inspecting premises, providing expert advice to businesses and carrying out projects.<h4>About You</h4><ul><li>To be successful in this role you will need to be an experienced Trading Standards Officer (qualified to a minimum of the TSPC or relevant precursor)</li><li>Proven experience in managing and prioritising your own workload, meeting performance targets, and working with minimal supervision.</li><li>Strong communication, interpersonal, and organisational skills, with the ability to prepare reports and legal documents.</li><li>The ability to work flexibly, including outside normal hours, and to manage your own wellbeing and safety in challenging environments.</li><li>Substantial experience in Trading Standards enforcement, complex investigations, and project management.</li></ul><h4>Why Join Us?</h4>Ealing is one of London’s most vibrant and diverse boroughs, offering a unique and rewarding environment for regulatory professionals. You will be part of a supportive, ambitious team that values innovation and continuous development.<h4>How to Apply</h4>If you are ambitious, motivated, and ready to make a positive impact in Ealing, we want to hear from you. To apply please complete our online application form, including uploading a supporting statement of up to 2 pages addressing the person specification. For an informal discussion about the role, please contact Johanna Foley, Trading Standards Team Leader at <a href="mailto:foleyj@ealing.gov.uk" target="_blank">foleyj@ealing.gov.uk</a> or call 0208 825 5752.Closing date: Friday 9th January 2026You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit. Documents:<ul><li><a href="https://postingpanda.blob.core.windows.net/publicjobpostdocuments/4bd7e517-c042-4228-a7fe-126f81b23130/807878/72cd096c-40fa-434e-ae52-72260c9359d8_RP - Trading Standards Officer.pdf" target="_blank">RP - Trading Standards Officer.pdf</a></li></ul>





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London Borough of Ealing

Trading Standards Officer

<h4>Employer Engagement Officer</h4>Salary: £42,060.00 - £43,680.00 (inclusive)Grade:9 Ealing Council have an exciting new opportunity as an employer engagement officer available on a full-time basis for 12 months. The Ealing Borough Apprenticeship Scheme (EBAS) is a new initiative designed to help local businesses grow while creating inclusive, high-quality apprenticeship and employment opportunities particularly for Ealing residents. By working with employers across priority sectors, EBAS drives workforce development, social value, and economic regeneration - making a real difference to businesses and communities.<h4>The employer engagement officer role:</h4>We’re looking for a dynamic Employer Engagement Officer to champion EBAS and build strong partnerships with employers. You’ll lead proactive engagement, broker membership and service packages, and support businesses to design inclusive recruitment and training solutions. This is a unique opportunity to work with employers to help shape the future of skills and employment in Ealing.<h4>As the employer engagement officer you will:</h4><ul><li>Build and maintain a robust employer network across Ealing’s priority sectors.</li><li>Support workforce planning and inclusive recruitment practices.</li><li>Promote EBAS benefits and broker service packages.</li><li>Facilitate social value opportunities such as mentoring and work experience.</li><li>Represent EBAS at business forums and sector events.</li></ul><h4>What we’re looking for:</h4>This role offers the chance to make a tangible impact on local businesses and residents, while working on an innovative programme that champions inclusive growth. Our ideal employer engagement officer will have the below skills and experience:<ul><li>Proven experience in employer engagement and workforce development.</li><li>Strong understanding of inclusive employment practices.</li><li>Excellent relationship-building and communication skills.</li><li>Ability to deliver projects and coordinate services effectively.</li></ul><h4>To apply:</h4>If you are ambitious, motivated, and ready to make a positive impact in Ealing, we want to hear from you. To apply please complete our online application form, including uploading a supporting statement of up to 2 pages addressing the person specification.Closing date for applications: 12/01/2026Interview dates - week commencing: 26/01/2026You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit. Documents:<ul><li><a href="https://postingpanda.blob.core.windows.net/publicjobpostdocuments/4bd7e517-c042-4228-a7fe-126f81b23130/807886/01085723-97e5-4867-8f7a-6da19ff3b02f_RP - Employer Engagement Officer.pdf" target="_blank">RP - Employer Engagement Officer.pdf</a></li></ul>





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Employer Engagement Officer

<h4>Assistant Director Communications</h4>Salary package: £104,784 - £110,703pa (Inclusive)Grade: CB2Ealing is one of London’s most dynamic and diverse boroughs, home to vibrant towns, strong communities and major regeneration opportunities. We are ambitious for our residents and committed to becoming a council that is modern, preventative, neighbourhood-focused and trusted.We are looking for an exceptional Assistant Director of Communications to shape how the council presents itself to the world. This is a critical strategic leadership role, working directly with the Leader, Cabinet and Strategic Leadership Team to build confidence in the council, strengthen civic pride and ensure residents have the information, voice and influence they need.You will lead a modern, proactive communications service that understands our communities, tells compelling stories about the council and borough, anticipates reputational risks and delivers high-impact campaigns that make a real difference to people’s lives. You will oversee our media, digital channels, brand, campaigns and public engagement functions, ensuring the council speaks with one clear, confident and inclusive voice.We’re looking for a strategic thinker, a trusted adviser, a brilliant communicator and a leader who brings creativity, resilience and political acumen. You will have experience operating in a complex, high-profile environment and the ability to inspire multi-disciplinary teams to do their best work.Equity, diversity, inclusion and belonging is integral in our organisation and our borough. Our aim is to broaden diversity in senior roles, and we particularly welcome applications from people who represent the diversity of people and communities in the borough. We value humanity, humour, camaraderie, learning and risk-taking as much as excellence. We are seeking a leader who will guide teams with care and bravery, opening up space for challenging conversations and rigorously advancing equity in our work and ways of being. Someone who pushes us to be better at showing up for one another and for our mission of reimagining local government so that it works for everyone.The successful candidate will be joining a talented and cohesive management team, will lead a department of top-quality professionals, and will be joining an organisation with an appetite for innovation and continuous improvement.If you want to help shape the future of one of London’s most exciting boroughs—and play a vital role in strengthening public trust and confidence—we’d love to hear from you.If you would like an informal conversation about this exciting role or more information about Ealing, please email <a href="mailto:seniorrecruitment@ealing.gov.uk" target="_blank">seniorrecruitment@ealing.gov.uk</a> and we will arrange for this to happen.To applyTo apply, please submit your CV along with a Supporting Statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification. Your CV should be tailored and include detail of your education, qualifications, full employment history, and membership of professional bodies.Please aim to keep your CV and supporting statement to two pages each and include your name at the top of both documents on all pages used.Closing date: 11.59pm on Thursday 8th January 2026 This role is subject to Ealing Council’s Enhanced Vetting clearance process.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. Documents:<ul><li><a href="https://postingpanda.blob.core.windows.net/publicjobpostdocuments/4bd7e517-c042-4228-a7fe-126f81b23130/807802/7f6726cd-5038-4fb1-99a2-443815167569_Assistant Director Communications and Public Relations.pdf" target="_blank">Assistant Director Communications and Public Relations.pdf</a></li><li><a href="https://postingpanda.blob.core.windows.net/publicjobpostdocuments/4bd7e517-c042-4228-a7fe-126f81b23130/807802/7ac6ccff-be58-4e03-b6da-00f445aa8cec_ED-01215 Recruitment pack for strategy and change assistant directors.pdf" target="_blank">ED-01215 Recruitment pack for strategy and change assistant directors.pdf</a></li></ul>





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Assistant Director Communications 

Job DescriptionSalary: National Minimum Wage for age group&nbsp;Apprentice Contract (15 - 21 months)Full-Time 37 Hours per Week&nbsp;Training Provider – South Essex College&nbsp;Please note the apprenticeship being offered is a Level 3 Business Administration Apprenticeship. For apprenticeships at level 3 and above, you must achieve Functional Skills level 2 in Maths and English (GCSE grades 4 to 9) if they are not already held. All learning will be done online with online lectures and independent learning.&nbsp;Main Responsibilities:<ul> <li>To provide support to the Support and Performance Team in the provision of services including Land Charges, Building Control and Planning.</li> <li>To process (including scanning, saving and indexing) applications within statutory time limits. (Training will be available).</li> <li>To maintain and monitor information retained on a variety of software systems.</li> <li>To undertake in the production and circulation of letters, emails and other documentation.</li> <li>To respond to requests (by telephone, letter, email and in person) for information in a clear, accurate, polite and prompt fashion.</li> <li>Help manage the team’s filing and record keeping and contribute to the maintenance of records on current applications, using both paper based and computer based systems, including inputting and extracting information via a personal computer.</li> <li>Respond to straight forward requests, including researching records and other information sources, as necessary by accessing information from software and/or by liaising with officers.</li> <li>Retrieve visitors, ensuring they are appropriately dealt with and help with the booking of rooms for meetings.</li> <li>To attend meetings and briefings when required and provide the appropriate feedback, including taking minutes and distributing them accordingly.</li> <li>Validate applications and carry out local land charges searches</li> <li>Any other duties required with the general level of responsibility of this post.</li></ul>Key Skills and Experience:You will need to be willing to work flexibly and able to work on your own initiative. You will need to enjoy working in a team that works to very demanding but achievable timescales. The team delivers a high standard of service to our customers which is essential in the growth and development of Thurrock.The service operates from 8:00am to 17:00pm Monday to FridayBenefits of Working with Us&nbsp;At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp;<ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li></ul>Important Dates&nbsp;Closing Date (Redeployment Only):&nbsp;22nd December 2025Closing Date (Internal &amp; External):&nbsp;11th January 2025Interview Date:&nbsp;To Be ConfirmedAdditional Information&nbsp;Please contact Ella Hay via email if you have any questions at&nbsp;<a href="mailto:pomede@thurrock.gov.uk" target="_blank">ehay@thurrock.gov.uk</a>To view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAYONn_HrG1R6XG031f5vgDAYcDBMp-lA0l8h69fE7y6yM?e=frCPxC" target="_blank">Download Job Profile (PDF Document)</a>If the Job Profile and Person Specification requires any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Business Administration Apprentice - Environment Performance & Support Team

Job Description Traffic Regulation Order Officer Salary: £39,027 - £44,463 per annum Grade: E Permanent Contract 37 Hours per Week About the Role We are seeking a Traffic Regulation Order Officer to join our Highways and Transport Delivery Team.&nbsp; This role involves delivering specialist services in the creation and management of permanent Traffic Regulation Orders (TROs) in line with national legislation and local governance. You will provide technical expertise, legal advice, and support for highways, parking, and transport schemes, ensuring compliance with statutory requirements.&nbsp; What&nbsp;We’re&nbsp;Looking For&nbsp; The position requires strong organisational skills, attention to detail, and the ability to manage projects and stakeholder relationships effectively. &nbsp;We’re&nbsp;looking for someone who has:&nbsp; <ul> <li>Excellent IT skills, including MS Office and database management.&nbsp;</li> <li>Ability to co-ordinate consultations and maintain accurate records.&nbsp;</li> <li>Knowledge of legislation and practices related to Traffic Regulation Orders.&nbsp;</li> <li>Experience drafting and preparing permanent TROs.&nbsp;</li> <li>Previous experience in data processing, analysis, and reporting.&nbsp;</li> <li>Strong written and verbal communication skills.&nbsp;</li> <li>Ability to manage multiple projects and meet tight deadlines.&nbsp;</li> <li>Commitment to agile working and council values.&nbsp;</li> <li>Understanding of equality and diversity principles.&nbsp;</li> <li>Desirable: Full driving licence; knowledge of traffic management techniques and Road Traffic Regulation Act 1984.</li> </ul> Essential qualifications:&nbsp;Educated to A-level, HND, or equivalent standard with a relevant qualification for the role DBS Check:&nbsp;Not Required for this role Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd December 2025 Closing Date (Internal &amp; External):&nbsp;11th January 2026&nbsp; Interview Date: To be confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Peter Wright – Head of Highways and Transport Delivery&nbsp; <a href="mailto:pgwright@thurrock.gov.uk" target="_blank">pgwright@thurrock.gov.uk</a>&nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAamwPO_JfzQLaDEPEmUL9UASN9yzcNywzAJe7EDSkdAE8?e=PaJGNJ" target="_blank">Download Job Profile (PDF Document)</a> If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications. &nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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1,718 Jobs