field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>

Please apply online via the link provided.



Job Advert -Manager
Roman Way Estate CIC &nbsp;Tenant Management Organisation
Salary: £42,00 per annum 37.5 hours per week
Responsible to: Roman Way Estate CIC TMO Board&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Location: Roman Way Estate CIC, 27 Underwood Close, Edgbaston, Birmingham, B15 2SX (the role also has scope for a mix of home and office base subject to agreement between both parties)
About us: We manage approximately 158 properties on behalf of Birmingham City Council as a Tenant Management Organisation. Situated beside the Queen Elizabeth Hospital the area is considered a desirable place to live.
This role provides a great opportunity for a motivated and experienced housing professional to gain experience as a manager responsible for both the strategic direction of the TMO and its operational service delivery.
You will need substantial experience of managing and delivering housing management and maintenance services, provide excellent assistance to the team and be willing to support with operational issues as an involved and supportive leader and natural team player.
You will be skilled in forging positive relationships with board members, and in supporting the board to exercise effective governance. We believe in constantly seek ways to improve all areas of the business.
You will be developing relationships with partners including the Voluntary and Community Sector, with an eye to identify suitable services and support for tenants on Roman Way Estate CIC estate. You will need to put tenants at the centre of service delivery, provide great customer service and ensure there is a culture of reflecting best practice and what works best.
You can expect to use your influence to shape services and make a significant impact at local level in partnership with residents, stakeholders and the Local Authority.
We aim to achieve excellence in the provision of our services and as an equal opportunities’ employer.
Roman Way Estate CIC is also the registered address and provides accommodation to the national Federation of Tenant Management Organisations (NFTMO).
Further details available on our website: Romanwayestate.com&nbsp; <a href="http://romanwayestate.com/work-with-us.html" target="_blank">Work With Us</a>
Closing date: 12:00 hrs Monday 16th February 2026

Roman Way Estate TMO

Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/7483/CSM_Co.Sec_application_pack__-_Jan_26.pdf" target="_blank">CSM_Co.Sec_application_pack__-_Jan_26</a></li>
</ul>

To apply, please submit a current and up to date CV along with a personal statement. Ideally in no more than two pages we want to hear about your motivation for applying to this role/ organisation, and evidence of how relevant your offer is to the role specification.
Please submit your completed application by email to <a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a> 



Are you looking for a new challenge?
We are looking for a great HR professional who thrives on variety and a challenge. Principally, you will lead our HR services, manage our office facilities, support our board governance work, as well as communications.
We are looking for someone to support the Senior Management Team and the Board, delivering effective HR, governance and corporate services whilst continuing to embed a risk culture.
To be successful in the role you will need:
<ul>
<li>Experience of providing Human Resources support to management and employees, including organisational change, terms and conditions, policies, and procedures</li>
<li>A sound grasp of corporate governance issues and secretarial practice</li>
<li>Good understanding of regulatory environment and legal requirements of the social housing sector</li>
<li>Excellent communication and organisational skills and the ability to influence a wide range of stakeholders</li>
<li>Experience of preparing and presenting reports to Senior Management and Board</li>
<li>Proficient in Board report writing and minute taking</li>
<li>CIPD qualification or working towards same with a commitment to CPD</li>
<li>Education to degree level or equivalent through relevant training and experience</li>
</ul>
You will be joining the team at an exciting time of change and will be responsible for delivering an excellent responsive customer orientated service to Ekaya residents, tenants, other service users and stakeholders.
<ul>
<li>We offer an excellent package, to include:</li>
<li>Competitive salary £52,670 per annum</li>
<li>7% Employer pension contribution</li>
<li>4 x life insurance</li>
<li>Hybrid working</li>
<li>Employee Assistance Programme</li>
<li>25 days holiday plus public holidays, rising to 30 days after five years continuous service</li>
<li>Health benefits&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1</li>
</ul>
<h4>HOW TO APPLY</h4>
To apply, please submit a current and up to date CV along with a personal statement. Ideally in no more than two pages we want to hear about your motivation for applying to this role/ organisation, and evidence of how relevant your offer is to the role specification.
Please submit your completed application by email to <a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a> 
Shortlisting is currently ongoing, so please get your application in as soon as possible.&nbsp; 
Interviews and testing will take place immediately after shortlisted candidates are notified.&nbsp;
If you have applied for this role in the last few months, you needn’t re-apply.
We look to hearing from you.

Corporate Services Manager / Company Secretary

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6920/Educational_Psychologist_JD_PS_Jan26.pdf" target="_blank">Educational_Psychologist_JD_PS_Jan26</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6921/Candidate_Pack_-_Soulbury_Jan_25.pdf" target="_blank">Candidate_Pack_-_Soulbury_Jan_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



An opportunity has arisen for a qualified Educational Psychologist, or a third-year Trainee Educational Psychologist, to join our strengths-based Educational Psychology Service (EPS). The successful applicant will undertake a varied and meaningful workload in addition to core statutory duties.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for an Educational Psychologist who is enthusiastic about applying psychology to make a meaningful difference for children, young people and their families. In this role, you will help shape our new core service delivery offer, ensuring it is both evidence based and impactful. Alongside this, you will deliver a traded service to education settings, commissioned work (Early Help, Virtual School and Children’s Social Care) and lead on projects such as ELSA, PINS and our parent/carer helpline.
<h3>About the team…</h3>
The Educational Psychology Service (EPS) is a small, highly skilled team of Educational Psychologists who work collaboratively with children, young people, their families and other professionals across a range of settings.&nbsp; We apply psychology to bring about positive change, support progress in learning and enhance emotional wellbeing.&nbsp;
Educational Psychologists (EPs) in Bracknell Forest pride themselves on being inclusive, person-centred and trauma informed. We provide a balanced workload to all our team members - Seniors, EPs, and Trainees - and offer opportunities to develop or extend specialist interests and skills aligned with our service plan and the evolving needs of the wider organisation. We have regular face to face team meetings in our central Bracknell office in addition to regular peer supervision and continuous professional development opportunities. We actively encourage collaborative working with fellow Educational Psychologists and colleagues across the local authority.
<h3>Key responsibilities…</h3>
<ul>
<li>Provide a traded service to link education settings alongside delivering a free systemic offer that is available to all education settings.</li>
<li>Deliver core EPS commissions within the Council (Virtual School, Social Care and&nbsp; Early Help) and lead on a variety of strategic projects (ELSA, PINS, parent/carer helpline).</li>
<li>Shape and innovate strategy including supporting the SEND Priority Action Plan and Health Transformation Programme within the Council and across the wider community.</li>
<li>Provide high-quality psychological advice as part of statutory EHC needs assessments.</li>
<li>Contribute to SEND decision making groups by advocating for children and young people and contributing a psychological viewpoint.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).&nbsp;</li>
<li>Reimbursement of one annual professional subscription/registration.</li>
<li>Reimbursement of HCPC registration.</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date&nbsp;</h3>
Interviews will be held on Monday 23rd February.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Catherine Reynolds (Principal Educational Psychologist): <a href="mailto:Catherine.Reynolds@bracknell-forest.gov.uk" target="_blank">Catherine.Reynolds@bracknell-forest.gov.uk</a> (01344 351227)
Anna Bryant (Senior Educational Psychologist): <a href="mailto:Anna.Bryant@bracknell-forest.gov.uk" target="_blank">Anna.Bryant@bracknell-forest.gov.uk</a> (01344 352388)
Sam Broomfield (Senior Educational Psychologist): <a href="mailto:Samantha.Broomfield@bracknell-forest.gov.uk" target="_blank">Samantha.Broomfield@bracknell-forest.gov.uk</a> (01344 351104)
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Educational Psychologist

<ul></ul>

Please apply online via the link provided.



London (Hybrid) Permanent contract, Full-time Salary: £32,000 – £34,000 per annum Closing date for applications: 12 noon, Thursday 5 February 2026 Interview date: Tuesday 10 February 2026
<h2>Job Advert</h2>
Do you want a role where your organisation and care can make a real difference to people’s homes and lives?
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers with their housing needs, providing homes suitable for long-term occupation. We manage around 260 properties, delivering a supportive, resident-focused service by coordinating inspections, repairs, and ongoing maintenance, while keeping our homes safe, compliant, energy-efficient and fit for the future.
We are looking for a Repairs &amp; Maintenance Officer to join our small, dedicated, and friendly team. In this role, you will be at the heart of our service, coordinating day-to-day repairs and maintenance and acting as the central point of contact for our residents. You will work closely with surveyors and contractors to ensure inspections, cyclical compliance checks, and planned works are completed promptly and to a high standard.
We are looking for someone who is organised, calm and solution focused, with strong administrative and IT skills and a reassuring, empathetic approach.&nbsp; A-level education (or equivalent experience) is required and experience in housing repairs and maintenance is an advantage.
We offer a supportive, flexible working environment where your contribution genuinely matters. Hybrid working can be discussed and you will have the satisfaction of knowing your work makes a real difference.
If you are motivated by helping others, enjoy coordinating projects, and want to work in a role with real purpose, we would love to hear from you.
<h2>Apply for this post</h2>
If you are interested in working for us and can meet the above requirements, please read the Job Description and then apply, via the apply link above.
<ul>
<li><a href="https://urc.org.uk/wp-content/uploads/2026/01/JOB-DESCRIPTION-Repairs-and-Maintenance-Officer.pdf" target="_blank">Job Description (PDF | 149kb)</a></li>
</ul>

Repairs and Maintenance Officer

<ul><li></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.



Regional Surveyor - Housing Society
London- based with UK travel
Part time, 21-28 hours per week
Salary: £55,000 per annum (FTE)
Are you a qualified building surveyor with experience in social housing and a passion for making a difference? The United Reformed Church Retired Ministers Housing Society is looking for someone to join our small, dedicated team and help ensure retired ministers live in safe, comfortable, and well-maintained homes.
In this role, you’ll take ownership of repairs and maintenance across our 260 properties, assessing homes, specifying adaptations, and managing both planned and reactive maintenance. You’ll prepare technical specifications, oversee contractors, and work within budget, all while playing a central role in delivering and improving our asset management strategy. Your work will directly impact the quality of life for our residents, helping them live safely and independently in their later years.
We’re looking for someone with residential maintenance and surveying experience, ideally within social housing, and a strong understanding of adaptations for elderly or disabled residents. You’ll be confident communicating complex technical information clearly, managing budgets effectively, and working collaboratively with colleagues. Educated to degree level, hold RICS or CIOB accreditation, strong IT skills, and a clean driving licence are essential.
This is more than a job; it’s an opportunity to combine your technical expertise with a meaningful purpose. If you want a role where your skills make a real difference to people’s lives, this is your chance to step in and leave a lasting impact.&nbsp;
If you are interested in working for us and can meet the above requirements, please contact us/see our website for Job Description and share your CV:
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
T: 020 7691 9871&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; E: <a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; W: <a href="https://urc.org.uk/jobs" target="_blank">https://urc.org.uk/jobs</a>
Closing date for applications: &nbsp;12 noon, 2 February 2026 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Interview date: 13 February 2026
This post requires an enhanced DBS certificate from the Disclosure and Barring Service

Regional Surveyor

<h4>Job summary</h4>Do you have the leadership skills to drive high-performing financial operations teams?Can you drive innovation and process improvements across financial operations? Then we have a role just for you!Reporting to the Head of Debt Management, the Senior Debt Operations Manager leads the operational delivery of Companies House financial penalty schemes. The role owns performance of the third-party debt contract, drives data-led improvements to debt strategy and works closely with Enforcement, Finance and cross-government partners to ensure effective, value-for-money debt recovery. The debt management function is part of the Core Finance team within the Finance and Commercial directorate. Working closely with our Finance Systems and Data team and the Compliance and Enforcement team to ensure that the penalty schemes are effectively managed operationally. The Economic Crime and Corporate Transparency Act (2023) will reform the role of Companies House and improve transparency over UK companies and other legal entities. The Act introduces the biggest changes to Companies House since corporate registrations were established in 1844 and enables us to play a much stronger role in making the UK a great place to do business. This has resulted in Companies House using its powers to issue new financial penalties.Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP?utm_source=jobads&amp;utm_medium=HR&amp;utm_campaign=DRD23" target="_blank">Find out more about what a great place Companies House is to work</a>Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. <h4>Job description</h4>As Senior Debt Collections Manager, you will lead the financial operations of the Companies House penalty scheme, ensuring efficient, compliant, and high-performing debt collection processes. This role combines strategic oversight with hands-on leadership—managing supplier performance, driving continuous improvement, and maintaining robust internal controls. You’ll work closely with internal teams, commercial partners, and government bodies, influencing operational decisions and shaping debt strategy to deliver optimum outcomes.In this role you will:<ul><li>Lead operational delivery of Companies House financial penalty schemes</li></ul>Provides direct leadership to the penalty scheme operations team, setting clear direction, supporting high performance and ensuring consistently high standards of service delivery across all debt collection activity. <ul><li>Own third-party debt collection contract performance</li></ul>Lead the management of the external debt collection contract, using management information (MI) and performance data to monitor, challenge and optimise supplier delivery. Regularly review KPIs to ensure value for money and strong outcomes for Companies House. <ul><li>Stakeholder engagement and collaboration</li></ul>Build and maintain strong relationships with a wide range of internal and external stakeholders. Advise on, and implement, the operational impacts of business change and legislative developments. Key stakeholders include Finance Systems and Data, Compliance and Enforcement teams, operational colleagues, commercial suppliers and cross-government partners.<ul><li>Risk Management and Internal Controls</li></ul>Implement, monitor and periodically review internal controls to ensure debt collection activity is effective, compliant and well-governed. Support the ongoing review and development of the Companies House Debt Strategy. <ul><li>Drive Continuous improvement</li></ul>Identify opportunities to improve processes, controls and ways of working. Lead and embed improvements that enhance efficiency, effectiveness and customer outcomes across the debt management lifecycle. <ul><li>Cross-government engagement</li></ul>Represent Companies House in cross-government debt forums and working groups, sharing best practice and ensuring alignment with Government Debt Functional Standards. <h4>Person specification</h4>We’re looking for the following skills and experience which will be assessed at sift and interview stage.<ul><li>Demonstrated understanding of the debt recovery process with significant experience gained in a senior operational role in private or public sector.</li><li>A strong stakeholder manager you will have the ability to build and establish positive relationships with a range of stakeholders to support the delivery of an effective debt management strategy.</li><li>Good interpersonal skills and communication skills.</li><li>Desirable for the individual to be experienced in managing the effectiveness of a contract with experience of establishing and reviewing KPI’s to give optimum outcomes for CH.</li><li>This role may particularly appeal to those with previous exposure to accountancy environments or studies</li></ul><h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Leadership</li><li>Seeing the Big Picture</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £46,744, Companies House contributes £13,541 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/working-for-us#/our-benefits" target="_blank">Our benefits - Working for us - Recruitment (companieshouse.gov.uk)</a> to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity... As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing <a href="mailto:recruitmentCH@companieshouse.gov.uk" target="_blank">recruitmentCH@companieshouse.gov.uk</a>.Read our <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/opportunities-and-how-to-apply#/-/applying-under-the-disability-confident-scheme-dcs" target="_blank">'Applying under the Disability Confidence Scheme (DCS)</a>' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working?You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.What will the process look like?Sift:<ul><li>Provide a CV - tell us about your employment history, including key responsibilities and achievements. Please also detail any qualification you have. </li></ul><ul><li>Personal Statement - we’d like you to write a personal statement totalling 1,000 words.</li></ul>This section should demonstrate your suitability for the role and include the following skills:<ol><li>Demonstrated understanding of the debt recovery process with significant experience gained in a senior operational role in private or public sector.</li><li>A strong stakeholder manager - you will have the ability to build and establish positive relationships with a range of stakeholders to support the delivery of an effective debt management strategy.</li><li>Good interpersonal skills and communication skills.</li></ol>We'd encourage you to use the full word count, and to give us clear examples and evidence of the different elements of the essential minimum criteria.We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as your name and age) from your personal statement.Once the advert has closed, we will sift applications - this involves reading through them all, please bear with us as this can take some time. We may raise the score required if we receive a high number of applications. At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we may proceed to invite lower scoring candidates to interview. <h4>Stage 2 – Interview</h4><ul><li>Successful candidates from the sift stage will be invited to a virtual interview.</li><li>As part of your interview, you will be asked to complete a task. This will be a presentation which successful candidates will be asked to prepare in advance. It will further assess your experience of the debt recovery process.</li><li>Details of the task will be sent to candidates after they have booked their interview slot. </li><li>The lead criteria to distinguish between tied candidates will be scores from the Strength based questions.</li><li>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.</li><li>All offers will be made in merit order.</li></ul>Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.Key Dates (dates are indicative only and could be subject to change)<ul><li>Closing date:8th February 2026</li><li>Sifting: w/c 9th February 2026</li><li>Interviews w/c: 26th February 2026</li></ul>Artificial Intelligence (AI)Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use.SponsorshipCompanies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Leane Whelan</li><li>Email : <a href="mailto:lwhelan@companieshouse.gov.uk" target="_blank">lwhelan@companieshouse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitmentch@companieshouse.gov.uk" target="_blank">recruitmentch@companieshouse.gov.uk</a></li></ul><h4>Further information</h4>We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href>infopoint@companieshouse.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the <a href="//civilservicecommission.independent.gov.uk/”" target="_blank"> Civil Service Commission </a>. <a href="info@csc.gov.uk”">info@csc.gov.uk</a> Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ

Companies House

Senior Debt Operations Manager

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Places for People

Swimming Teacher

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Gymnastics Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, gymnastics and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.It would be beneficial if you are a fully qualified Gymnastics Instructor and hold a valid British Gymnastics Membership, along with previous experience in a coaching environment. However, if you are keen to become a Gymnastics Instructor then we would love to hear from you as with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. There are many opportunities available for you within Places Leisure. Your career with us as a Gymnastics Instructor is a great first step to many different routes including a Trampoline Instructor and a Gymnastics Head Coach. In the Gymnastics Instructor role, we will offer ongoing training and development opportunities, including support with your Gymnastics Instructor qualifications and much more.More about you<ul><li>Passionate about helping people of all ages learn or improve on their Gymnastics skills.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will use your positive energy and enthusiasm to assist the Head Gymnastics Coach in preparing engaging and fun lesson plans.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do. </li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Gymnastics Coach

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleThis a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.For more information please download our job profile available on our website.More about youWith this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.It is essential that you hold a NPLQ qualification. BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Duty Manager

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWithin this work role, you will carry out all general day to day maintenance within the leisure centre, which can result in a varied and exciting work programme. You will plan and implement work schedules, carrying out work yourself where you can or contacting contractors for any unexpected issues. You will help monitor current contractors, ensuring that they are completing test and inspections in a timely manner i.e. periodic testing to comply with regulations.You will deliver a high level of service, comfort and safety for users of the centres. Along with the Technical team it will be your joint responsibility to ensure that all equipment and facilities are fully functioning, and you will supply maintenance reports and updates to the Contract Technical Manager on a regular basis.For more information please download our job profile available on our website.More about youThe successful applicant will have experience of working within a maintenance role, ideally with a trade qualification. You must have an awareness of health and safety, especially within public spaces and ideally a hold a Pool Plant Operator's Certificate. You will need excellent communication skills as you will be required to liaise with external contractors. Ideally you will be able to demonstrate at interview your excellent customer service skills and experience.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Maintenance Technician

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.A National Lifeguard Qualification (NPLQ) would be beneficial, however if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.In the Lifeguard Role, we will offer ongoing training &amp; competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes.A National Lifeguard Qualification (NPLQ) is essential. More about you<ul><li>You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.</li><li>You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.</li><li>You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.</li><li>You will have an eye for first class cleanliness and will put this into action whenever required.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Lifeguard

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleAs a Recreation Assistant it will be your responsibility to maintain the Health and Safety of the centre at all times including carrying out cleaning duties and preparing activity areas for all planned sessions. You will make sure all of the Centres equipment is stored in a safe and secure way when not being used. You will work alongside the Duty Manager and report any matters of concern and carry out patrols.For more information please download our job profile available on our website.More about youThe successful applicant will have a friendly, approachable manner and deliver excellent customer service to our customers. You will assist with first aid when required so ideally have some experience. You will ideally have worked within a similar role. Experience carrying out some cleaning duties and maintaining equipment would set you apart from other candidates.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Recreation Assistant

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More About the Role:We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager.In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching &amp; more.More About You: <ul><li>You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way.</li><li>You will be able to multi-task and manage daily operational tasks with strong execution and confidence.</li><li>Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.</li><li>You will have the ability to use sales tools and techniques documented by Places Leisure membership management.</li><li>Sales focused and target driven individual.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Reception and Customer Service (Placemaker)

More about your roleAs Sales &amp; Marketing Manager, you'll play a central role in shaping how Places for People presents itself to customers, partners, and the wider marketplace. You'll elevate the quality, consistency, and reach of our marketing and communications, helping us build vibrant new communities and strengthen our brand presence across both New Homes and Shared Ownership. You'll also work closely with a range of partners and stakeholders involved in major projects including housing partners and internal marketing colleagues, and external creative, digital, and print suppliers ensuring our developments are promoted effectively and cohesively. With a strong focus on creative marketing delivery, you'll ensure our schemes stand out – from the way we communicate online to the experience customers receive on-site and build and execute tailored strategies You'll take ownership of the marketing journey and customer experience across multiple developments, ensuring everything from signage and show home presentation to campaign activity and collateral meets a consistently high standard. Working closely with the Sales, Marketing &amp; Investments Director, you will shape strategy for upcoming schemes, build tailored campaigns for diverse buying routes, and continually refine our processes to improve performance and customer satisfaction. The role requires strong commercial awareness, the ability to understand the local market landscape, and the confidence to recommend targeted actions based on insight and data. More about youPlease note: Assessments are used within this role as part of our shortlisting phase.To be eligible for an interview you must be able to demonstrate the following essential criteria in your application: <ul><li>Experience within a Marketing Manager role within the New Homes/Developments sector, with a proven ability to deliver effective multichannel marketing campaigns that enhance customer engagement and support scheme performance. </li><li>Line management experience, including coaching, developing, and motivating teams to achieve high standards of customer experience and overall commercial outcomes. </li><li>The ability to manage marketing budgets confidently, ensuring spend is targeted, monitored, and delivers strong value and measurable outcomes for each scheme. </li><li>Ability to manage projects independently, taking ownership of deadlines, campaign delivery, onsite presentation, and cross-functional coordination to maintain consistent brand standards. </li></ul>You are commercially minded, with a clear understanding of the wider housing market, competitor activity, and current trends. You're confident analysing performance, responding to market shifts, and making informed recommendations that strengthen our brand, enhance engagement, and support overall scheme success. As a people leader, you're skilled in setting clear expectations, inspiring your team, and driving high performance through coaching, development, and consistent communication. At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work. As the UK's leading social enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving communities for both our customers and employees. So, what are you waiting for? Join a community that cares about you!BenefitsWe are a large, diverse, and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>Competitive Bonus </li></ul><ul><li>Company Car/Car Allowance </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





<ul></ul>

Sales & Marketing Manager

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





<ul></ul>

Group Workout Instructor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we'remore interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.Role Purpose As Assistant Site Manager, you'll support the Site Manager to ensure production runs smoothly, meeting agreed programmes, budgets, and quality standards. You'll uphold our commitment to safety, compliance, and excellence, while representing Places for People's People First approach in every interaction with customers, suppliers, and the wider community. What you'll do You'll manage day-to-day site activities, ensuring safe working practices are always maintained. Quality will be at the heart of your work, overseeing build stages and inspections to guarantee homes are completed to the highest standards before handover. You'll carry out health and safety inductions, maintain site discipline, liaise with NHBC and other stakeholders, and deputise for the Site Manager when required. From planning logistics to resolving snagging issues for new homeowners, you'll keep the site running efficiently and safely. What we're looking for/Essential criteria for interview. We're seeking someone with a proactive, positive approach and a passion for delivering exceptional results. To succeed in this role, you must have: <ul><li>Experience on a housebuilder site/construction site </li></ul><ul><li>Knowledge of NHBC guidelines</li></ul><ul><li>Full clean driving licence</li></ul><ul><li>SMSTS qualification</li></ul><ul><li>CSCS card</li></ul>This is a fantastic opportunity to join a leading organisation and contribute to a development that will make a real difference to the local community. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues </li></ul><ul><li>Car allowance/company car </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





<ul></ul>

Assistant Site Manager

Estate Services Caretaker – Make a Visible Difference Every Day Do you take pride in keeping things clean, safe, and running smoothly? Love being out and about, meeting people, and making a real impact in your community? Then this could be the perfect role for you.At Peabody, we’re looking for a hands-on, people-focused Estate Services Caretaker to help us keep our estates looking their best. From lighting checks to cleaning communal areas, you’ll be the friendly face residents rely on to keep things spotless and welcoming.What Your Day Might Look Like<ul><li>Start with a lighting check—swap out any bulbs that need replacing</li><li>Roll up your sleeves and get stuck into cleaning duties across your designated areas</li><li>Work closely with your team and residents to keep things running smoothly and safely</li><li>Be a visible, approachable presence on-site five days a week</li></ul>What Makes This Role SpecialYou won’t be stuck behind a desk—you’ll be out on site, making a real difference every day. You’ll be part of a supportive team that values your input and gives you the tools to succeed, including a company van to help you get the job done.We’re Looking for Someone Who<ul><li>Has a full, clean UK driving licence</li><li>Brings experience in caretaking or cleaning</li><li>Knows their way around powered equipment</li><li>Loves helping people and takes pride in their work</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What You’ll Get in Return<ul><li>30 days’ holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>And the satisfaction of knowing you’re making a real difference</li></ul>Please Read Before ApplyingThis role requires a Basic DBS check and a full UK driving licence. Please note: Peabody does not offer sponsorship for this role.Interviews are ongoing until Friday 20th February.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





<ul></ul>

Peabody

Estate Services Caretaker

As a Plumber, you will play a key role in delivering high‑quality reactive maintenance and associated plumbing works for our residents. You’ll take pride in completing jobs to a high standard, ensuring work is carried out safely, efficiently and in line with agreed specifications. Working collaboratively with colleagues, you’ll help us provide an excellent customer experience while managing a varied workload and maintaining our commitment to a ‘Right First Time’ service.What you’ll doIn this role, you’ll carry out a wide range of plumbing tasks alongside other related maintenance activities as required. Your focus will be on delivering repairs and installations on a first‑time fix basis, ensuring all work meets our safety standards, service levels and organisational values. You’ll keep your work schedule up to date using a handheld PDA device, communicate effectively with residents and colleagues, and ensure all job variations or issues are promptly reported. You’ll also help maintain appropriate van stock, work towards agreed KPIs and performance targets, and always uphold a professional approach, from maintaining a tidy workspace to providing excellent customer service.What you’ll need<ul><li>A recognised plumbing qualification (e.g. NVQ, City &amp; Guilds, or completed apprenticeship)</li><li>Proven experience as a Plumber, ideally within a social housing maintenance environment</li><li>Strong understanding of health and safety requirements relevant to the role</li><li>Good communication and time‑management skills</li><li>A full UK driving licence and own trade‑specific hand tools</li></ul>When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>22 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 5% pension contribution</li><li>Van, phone and fuel card provided with battery tools supplied </li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Wednesday 18th February, face to face in our Houghton Regis officeWe reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Reactive Plumber

Community Safety Specialist (South Region)Are you passionate about keeping our communities safe, supporting residents through difficult moments, and making sure we deliver on our promises every single time? If you’re someone who thrives on meaningful work, enjoys building strong relationships and takes pride in getting things sorted, this could be your next step.We’re looking for a Community Safety Specialist to join our South Region team, someone who is proactive, visible, and committed to delivering a fair, compassionate and effective community safety service.In this role, you’ll work closely with residents, colleagues and partners to manage a full range of anti-social behaviour (ASB) cases, ensuring every action reflects our values: Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises and Pull together.What you’ll do<ul><li>Lead on a varied caseload of ASB work, from low‑level issues through to complex, high‑risk cases requiring legal action.</li><li>Prepare case files, statements and court documentation and represent the organisation professionally at court, panels and multi‑agency meetings.</li><li>Work collaboratively with Police, local authorities and internal teams to coordinate timely and effective interventions.</li><li>Give practical advice and support to Neighbourhood Managers, helping prevent issues from escalating and ensuring cases are recorded, assessed and progressed in line with policy.</li><li>Maintain accurate records, monitor KPIs and contribute to a learning culture where we continuously review and improve how we respond to community safety concerns.</li><li>Be a visible and accessible presence across the South Region, building trust and confidence with residents and partners.</li></ul>What you’ll bring (Essential for shortlisting)To be considered for this role, you must be able to clearly demonstrate the following. These are the essential requirements for shortlisting and form the basis of assessment for this post:<ul><li>Proven experience managing ASB or community safety cases end‑to‑end, including investigations, evidence‑gathering, and preparing or contributing to legal action.</li><li>Strong working knowledge of ASB legislation, legal and non‑legal tools, and how to apply them appropriately in different scenarios.</li><li>Confident communication skills, with the ability to engage sensitively with residents, influence partners, and represent the organisation at panels, case conferences and, where required, court.</li><li>Excellent organisation and judgement, able to prioritise a varied caseload, manage risk effectively, and maintain accurate records within agreed timeframes.</li><li>A values‑led approach empathetic, resilient, collaborative, and committed to delivering a fair, safe and customer‑focused service every time.</li></ul>Why this role mattersYou’ll play a key part in ensuring residents feel safe, listened to and supported and that we uphold our service standards every step of the way. This is a role where your judgement, empathy and professionalism directly shape people’s quality of life and sense of security.If you love working in the community, enjoy problem‑solving, and want to make a tangible difference, we’d love to hear from you.Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.First stage peer interviews/assessment will take place on the 16 February.Second stage interviews will take place on the 23 February.Please read before you apply<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li></ul><ul><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul><ul><li>This role will require a Basic DBS check.</li></ul><ul><li>Travel will mainly be across London using public or own transport.</li></ul><ul><li>Full UK driving licence and willingness to work flexibly across the South Region.</li></ul>If you’re a proactive, values‑led professional who brings strong ASB case management experience and a commitment to delivering safe, supportive communities, we’d love to hear from you. You’ll need proven expertise managing complex ASB cases, applying legal and non‑legal tools, and working confidently with partners such as the Police and local authorities. Clear, empathetic communication, resilience, and the ability to support vulnerable residents while making sound, evidence‑based decisions are essential, along with a genuine commitment to our values and delivering an excellent experience every time.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Community Safety Specialist role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Community Safety Specialist 

We’re looking for a Senior Supervisor to join Peabody Group Maintenance (PGM) and lead the delivery of high-quality property services across Chelsea and Kensington. In this pivotal role, you’ll oversee all repairs and maintenance, provide technical and commercial support to your supervisory team, and deputise for the Regional Manager when required. You’ll work closely with Peabody’s Locality Teams and supply chain partners to drive service improvements, ensure compliance, and deliver exceptional customer experiences. Acting as a visible and inspiring leader, you’ll set clear objectives, monitor KPIs, and foster a culture of collaboration, accountability, and continuous improvement. What you'll doOn a day-to-day basis, you’ll lead and manage the Supervisory Team and operatives, ensuring all repairs and maintenance are delivered efficiently and to a high standard. You’ll review performance data, carry out post-inspections, and implement improvements to enhance productivity and customer satisfaction. You’ll manage subcontractors, monitor compliance with health and safety requirements, and ensure toolbox talks and scorecard delivery are completed. You’ll investigate complaints, resolve service recovery cases promptly, and work closely with internal teams to maintain strong relationships and deliver seamless services. You’ll also take responsibility for training needs within your team and support the development of a ‘one team’ culture across PGM.What you'll need<ul><li>Extensive workforce management experience across multi-trade environments</li><li>Proven experience managing subcontractors and large-scale works</li><li>Strong knowledge of health and safety legislation and compliance requirements</li><li>Excellent time management, communication, and stakeholder engagement skills</li><li>Proficiency in IT systems and ability to analyse performance data to drive improvements</li><li>A full and valid UK manual driving license </li></ul> Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>25 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Tuesday 17th February face to face at our Walthamstow office.We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Senior Supervisor

Join Our Gardening Team at Peabody – Where Every Day is a Breath of Fresh AirThis role will be based out of Aspects Court, Berkshire and will cover - Buckinghamshire – Aylesbury, Princess Risborough – Post codes are HP18, HP19,HP27, HP22Do you enjoy working outdoors, getting hands-on with nature, and making green spaces shine? If so, we’ve got a role that’s right up your street.As an Estate Services Gardener, your day might begin with tackling scheduled grounds maintenance tasks—trimming hedges, planting vibrant seasonal beds, mowing lawns, and keeping weeds under control. You’ll be involved in all kinds of horticultural activities, helping to keep our estates looking their best. You’ll also play a key role in ensuring green waste is disposed of responsibly and in line with regulations.You’ll be part of a friendly, hard-working team that’s passionate about creating beautiful environments. Working closely with colleagues and residents, you’ll help shape Peabody’s outdoor spaces into places people are proud to call home.What makes you a great fit?<ul><li>You’re a people person who enjoys working outdoors in all weather.</li><li>You’ve got solid horticultural experience and are confident using powered gardening tools.</li><li>You’re reliable, proactive, and take pride in your work.</li><li>You hold a full, clean UK manual driving licence.</li></ul>What’s in it for you?<ul><li>A company van to help you carry out your duties</li><li>30 days’ annual leave (plus bank holidays)</li><li>Two paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at four times your salary</li><li>Up to 10% pension contribution</li></ul>This role requires a Basic DBS check and a full UK driving licence.Come and grow your career with us!If you’ve got questions, feel free to contact George Murphy, Talent Specialist, at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>.Interviews will be ongoing until Friday 20th February, so don’t miss out.Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.





<ul></ul>

Estate Services Gardener

Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people’s lives? If so, we have an exciting opportunity for you to join our team as a Homeownership Compliance Specialist at Peabody! As a Homeownership Compliance Specialist, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. You will also play a key role in maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services. What You’ll Do:<ul><li>Provide clear, practical advice to residents on homeowner products and agreements.</li><li>Handle lease-related transactions – from subletting to re-mortgaging, with precision and care.</li><li>Manage Right to Buy, Right to Acquire, and other home purchase applications.</li><li>Support enforcement of lease terms, ensuring compliance and minimising risk.</li><li>Work closely with external partners to maintain Peabody’s reputation.</li><li>Be a good team player who can demonstrate working in a fast paced environment with the ability to manage a busy workload and effectively manage time.</li></ul>What You'll Need:<ul><li>Proven experience in delivering specialist homeowner services within a social housing context.</li><li>A track record of delivering excellent performance and customer service.</li></ul>Be part of a team that truly cares about residents.This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office. Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year</li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: <ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be taking place on Teams Wednesday 18th and Thursday 19th February 2026. If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a> 





<ul></ul>

Homeownership Compliance Specialist

Flexible/Blended home working offered About the role An opportunity for a Benefit Officer post has become available to work at Wallfields as part of the Benefits Team within the Revenues and Benefits Service. This is an exciting time for you to join us and develop your career as we continue to support our customers through Welfare Reform. This motivated and highly professional team is looking for individuals committed to excellence in their work and with a passion for helping and supporting our residents. If successful you will be processing Housing Benefit and Council Tax Support awards across both East Herts and Stevenage Council areas. This will involve direct customer contact for the service including face to face interactions, telephone contact and in writing. Some of the key responsibilities include:<ul><li>the efficient and accurate administration of all Benefit applications received, and overpayments identified in accordance with the appropriate regulations, legislation and guidance</li><li>providing information to customers with general enquiries</li><li>ensuring that the shared services performance standards and targets are met</li><li>identify possible irregularities in benefit claims and refer these cases to the relevant Fraud Service</li><li>undertaking and evidencing appropriate checks and responding to queries in accordance with the relevant legislation and requirements of the service</li><li>ensure that all appropriate decision letters, overpayment invoices and reminders are issued in a timely manner</li><li>ensure that payments and overpayments are correctly coded for subsidy purposes</li><li>liaising with and provide advice/ guidance to other Council departments (across partner authorities) external agencies, Government bodies, organisations, stakeholders, Members and colleagues on all matters relating to Revenues and Benefits Shared Services as required to deliver a high standard of service.</li><li>contributing to the achievement of EHC’s Service Level Agreements and key performance indicators </li></ul> About you This role will suit a self-motivated, confident, organised, focused, methodical, enthusiastic team player who enjoys a varied role in a performance-based service and customer facing environment. The ideal candidates will have/be:<ul><li>proven relevant experience of processing Housing Benefit and Council Tax Support claims in a local authority</li><li>detailed knowledge of Housing Benefit administration and legislation and Council Tax Support legislation and procedures</li><li>ability to prioritise and work accurately to targets and deadlines</li><li>able to work on own initiative and without the need to be closely supervised</li><li>the ability to work as part of a team, willing to assist others, but also take responsibility for own work as required</li><li>competency in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint)</li><li>excellent verbal and written communication skills, with a strong customer focus</li><li>experience of working with multiple stakeholders from the public and private sector</li><li>ability and willingness to help support and provide guidance to colleagues and customers</li><li>the ability to work under pressure with a heavy and varied workload and be able to explain complex benefit/financial assessments</li><li>experience of working on the Academy Benefits system or a similar software computer system</li><li>organised and methodical with the ability to process claim information to produce accurate benefit assessments; to make fair and consistent decisions</li></ul> How to applyFor an informal discussion regarding the role, please contact Neil Wright, Benefits Manager (<a href="mailto:neil.wright@hertspartnership-ala.gov.uk" target="_blank">neil.wright@hertspartnership-ala.gov.uk</a>).Closing date: 28 February 2026We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





<ul></ul>

3,023 Jobs