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<br><h4>Advert Information</h4><p><strong>Job Title:</strong> Youth Support Worker in Charge<br><strong>Location: </strong>Hertsmere or Stevenage or Welwyn/Hatfield.<br><strong>Starting Salary: </strong>£28,724pa with the opportunity to progress to a maximum of £32,040pa (pro rata for part-time)<br><strong>Hours:</strong> 18.5 hours per week - which includes four 2.5hour evenings during term time with flexible daytime hours and additional hours often available.<br><strong>Contract:</strong> Permanent</p><p><strong>Do you have what it takes to help young people develop the skills and confidence they need to succeed in life? </strong></p><p><strong>Take your youth work experience to the next level and lead a team that’s giving young people the support they need as they transition to adulthood.</strong></p><p>Managing a small team of 4-5 Youth Support Workers and Volunteers, you will plan, deliver and evaluate a range of curriculum-based groupwork projects as well as working one-to-one with vulnerable and at-risk young people aged 11 to 17 to help improve their future prospects.</p><p>Part of the role will require you to handle safeguarding issues and health and safety, whilst addressing service users’ needs and helping them overcome the specific challenges they face.</p><p>We’re looking for people who have experience of youth work (in a paid or voluntary capacity) and are ready for the next step in their career.</p><p>Having good IT, record keeping, organisational and planning skills is crucial for this role, along the ability to forge relationships with a range of partner organisations.</p><p>Along with one of the most rewarding roles in HCC Children’s Services, you can expect ongoing training and development and a comprehensive benefits scheme including access to a national pension scheme with generous employer contributions, a whole host of discounts and wellbeing support.</p><p><strong>Questions? Then feel free to email <a href="mailto:SfYP@hertfordshire.gov.uk" target="_blank">SfYP@hertfordshire.gov.uk</a> or visit our website to find out more information Work for Services for Young People.<br><br></strong>Interviews are ongoing and held throughout the advertising period.</p><h4>Additional Information</h4><p><strong>Benefits of working for us:</strong>• Flexible Working Arrangements (depending on the role)<br>• Excellent Career Development<br>• Salary Exchange for Additional Benefits<br>• Excellent Pension Scheme with Employer Contributions<br>• Shopping Discounts<br>• Support Groups &amp; Wellbeing Schemes</p><p>We are proud to be a <strong>Disability Confident employer</strong>and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p><p>Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check. For more information Click Here<br></p><p><strong>Sponsorship:</strong> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p><h4>How to Apply</h4><p>As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and you will be asked to answer mandatory key questions which are stated within the application form once you apply which are also specified within the job outline which you can find under "Available Documents" at the end of this advert.</p><p>If you do not provide answers to the questions and upload to your application, your application will be rejected.</p><h4>Available documents</h4><ul><li>YSWiC 11-14 Job Outline June 2022 FINAL.pdf</li></ul><br>





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Hertfordshire County Council

Youth Support Worker in Charge

<p><strong>Hertfordshire Youth Workers</strong><br>£32,818 to £35,236 per annum JNC qualified*<br>Opportunities in districts and countywide</p><p>*If you do not already hold a JNC qualification, we will fully fund your qualification – you’ll start with us as a trainee on £28,724 to £32,040 per annum.</p><p>HCC Services for Young People is the primary provider of youth work, careers education information advice guidance, work related learning, work experience and the review and maintenance of education health and care plans for young people post-16 / post school.</p><p>Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.</p><p>We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services.&nbsp; This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. &nbsp;The young people are typically 11-17 and up to 25 for Care Leavers and young people with Special Educational Needs and Disabilities.</p><h4>About the roles</h4><p>You’ll be delivering important targeted work, working with vulnerable young people. This will involve leading on group work projects with support from Youth Support Workers and delivering one to one support.&nbsp; By delivering this work, you can make a real difference to young people’s lives.</p><p>You would be giving young people support at an early stage, preventing their issues from seriously affecting their daily life, health, development, or safety.</p><p>We are looking for candidates who can quickly establish positive relationships with diverse groups of young people and respond flexibly to their needs and the priorities of the service.</p><h4>About you</h4><p><strong>Essential:</strong></p><ul><li>You’ll either need a nationally recognised JNC qualification or the ability to complete the JNC high education qualification.</li><li>Recent experience of working with young people.</li><li>Ability to communicate effectively both verbally and in writing.</li><li>Ability to prioritise workload and planning.</li><li>Ability to work regular evenings in line with JNC terms and conditions.</li><li>Confident in using ICT.</li><li>Previous line management experience is desirable.</li><li>Full UK driving licence &amp; regular access to a vehicle.</li></ul><p>Where we are funding your JNC qualification, the funding is repayable if you leave within two years of post-qualification.</p><p>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p><p>To find out more please contact <a href="mailto:kips.green@hertfordshire.gov.uk" target="_blank">kips.green@hertfordshire.gov.uk</a> or 01442 454083.</p><p>We will review your application on receipt. Please apply as soon as possible.&nbsp;</p><p>For more information regarding the work of <strong>HCC Services for Young People</strong> please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a></p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong>Disability Confident<br></strong>We are proud to be a&nbsp;<strong>Disability Confident employer</strong>and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding<br></strong>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required <br></strong>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency<br></strong>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.</p><h4>Available documents</h4><ul><li>Youth Worker Job Outline.pdf</li><li>SfYP Youth Worker (Development ) 11-15 Job Outline April 24 (3).pdf</li><li>SfYP Youth Worker (County) Job Outline - PDF.pdf</li></ul><br>





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Hertfordshire Youth Workers

<p><strong>Job Title:</strong> Senior Educational Psychologists<br><strong>Salary:</strong> Soulbury B scale 4-7 £59,807 - £64,104 pa, up to 3 additional SPA points, PLUS £3k annual market enhancement* AND £5k welcome/retention payment** (pro rata for part time)<br><strong>Hours:</strong> 37.0 (part time considered - min 3 days per week)<br><strong>Location: </strong>Based in Hemel Hempstead or Stevenage - with hybrid working and travel countywide<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Childrens Services</p><p><strong>Join our forward-thinking and innovative service!</strong></p><h4>About us</h4><p>At Hertfordshire County Council, we are focused on delivering positive and successful life outcomes for local children. We know a great education is vital to putting children and young people on the right path, and as such, we’re investing in extending our Educational Psychology Service. With a focus on utilising an integrated practices framework, our service delivers innovative solutions to some of Hertfordshire’s most vulnerable residents.</p><h4>About the role</h4><p>Senior Educational Psychologists play an active role in further developing our evolving work practices and promoting positive outcomes for children, young people and families.</p><p>You’ll be responsible for the supervision and line management of trainee and educational psychologists under the direction of the Deputy and/or Principal Educational Psychologists as well as areas of whole-service and area based strategic work. You’ll provide expertise and drive performance to meet the needs of CYP and families in Hertfordshire in accordance with Childrens’ Services priorities. You will support with the operational planning, policy matters and service delivery, working collaboratively with a range of partners in the delivery of our service.</p><p>Our Service delivery model includes:</p><p>• ‘SEND Support’ intervention through a consultation model<br>• Systemic work and training to schools in close collaboration with the Delivering Specialist Provision Locally management groups (DSPLs)<br>• A ‘Contact Line’ for parents <br>• Crises support for schools<br>• Statutory duties</p><p>We value: <br>o Work/life balance and staff wellbeing<br>o Autonomous and flexible psychological working practice<br>o Professional and peer supervision, in addition to line management<br>o Keeping up to date with, and contributing to, research and evidence based practice<br>o Staff views and collaboration to best develop our Service to promote the impact made on children and young people’s life outcomes<br>o Robust quality assurance mechanisms</p><h4>About you</h4><p><strong>Essential requirements:</strong><br>To be successful you must hold a Professional Masters qualification in Educational Psychology alongside Qualified Teacher Status, OR professional Doctorate qualification in Educational Psychology and be registered with the Health and Care Professionals Council with evidence of up-to-date professional development in order to maintain registration status.</p><p>You will need to have a driving licence and access to a car for work purposes.</p><p>Please see the attached job outline for further essential knowledge and personal attributes criteria.</p><p>To hear more about this opportunity please contact Melanie Flay <a href="mailto:melanie.flay@hertfordshire.gov.uk" target="_blank">melanie.flay@hertfordshire.gov.uk</a>&nbsp;(Principal EP West) or Naina Cowell <a href="mailto:naina.cowell@hertfordshire.gov.uk" target="_blank">naina.cowell@hertfordshire.gov.uk</a>&nbsp;(Principal EP East) for an informal discussion about the role.</p><p><strong>Recruitment timeline</strong> - recruitment will be ongoing until all posts have been filled - apply early to avoid disappointment. Interviews will be arranged on an ad hoc basis - please check your emails for updates.</p><p><br><strong>Benefits of working for us</strong></p><p>• Up to 3 additional SPA points<br>• £3k Annual Market Enhancement - terms apply*<br>• £5k Welcome &amp; Retention Payment (over a period of 3 years – terms apply)**<br>• Up to £6k Relocation Package - terms apply<br>• Up to 36 Days Annual Leave<br>• Reimbursement of HCPC Fees<br>• Flexible Working Arrangements<br>• Excellent CPD Opportunities<br>• Salary Exchange for Additional Benefits including Annual Leave<br>• Excellent Pension Scheme with 19% employer contributions<br>• Shopping Discounts<br>• Support Groups &amp; Wellbeing Schemes<br>• Free Parking</p><p>• Smart Working to create a positive, productive and trusting working environment<br>• Dedicated administrative support and varied workforce<br>• Strong links with university courses <br>• Part of a broad multi-disciplinary integrated local team, working closely with other teams including SEND and teaching.<br>• Regular CPD opportunities: Learning Sets, professional networking &amp; development, EP Service CPD days, as well as the opportunity to attend external CPD courses, conferences and events<br>• Reflective supervision and peer support<br>• Opportunities to participate in countywide initiatives </p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Sponsorship</strong><br>We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application<strong>.</strong></p><p><strong>Disability Confident<br></strong>We are proud to be a <strong>Disability Confident employer</strong>and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding<br></strong>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required <br></strong>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency<br></strong>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p><h4>Available documents</h4><ul><li>Senior Educational Psychologist Job Outline Sept 24.pdf</li></ul><br>





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Senior Educational Psychologists

<p><strong>Job Title:</strong> Qualified Children's Senior Practitioner<br><strong>Starting Salary:</strong> £41,511 per annum + £6,243 pa market enhanced payment progressing to £45,718 per annum + £6,084 pa market enhanced payment PLUS £1k one off welcome payment*<br><strong>Hours:</strong> 37 and Part time 18.5 hours<br><strong>Location: </strong>Base locations in Stevenage and Apsley. Whilst you will have a base, each team has a geographic area they cover which will require regular access to a vehicle in order to travel to meetings.<br><strong>Contract Type:</strong> Permanent&nbsp;<br><strong>Directorate:</strong> Childrens Services</p><p><em>All roles are full time and permanent unless otherwise stated below under 'about the role'</em></p><h4>About the service</h4><p>At Hertfordshire County Council, we believe that the children and young people in our care deserve the best. And that means ensuring the social workers who work alongside them are trained, supported, and highly motivated.</p><p>As an innovative authority, we are committed to developing motivational social work practice and you will be trained to work in this way. You will be working at the forefront of best practice to deliver first class support to vulnerable children and families which will expose you to managing complex and diverse caseloads.</p><p>By changing our approach to families, they are changing their approach to us and we are managing to keep far more children at home safely with their families.<br><br> With dedicated Diversity &amp; Inclusion strategy and focus groups, we promote diversity and inclusion across the delivery of services and within our workforce.</p><p>We will offer a stimulating working environment, regular supervision meetings and training opportunities to help you to reach your full potential with the assistance and guidance of our specialist L&amp;D teams.<br><br> The pandemic has brought about changes in the way we work and having learnt from this and from feedback from our staff and communities, we are embedding important principles around ‘Our Way Forward’. The overarching vision for Children’s Services is that we work in a ‘flexible and balanced’ way with a focus on ‘continuous improvement’; this is underpinned by a ‘mix and blend’ approach by adopting hybrid ways of working, balancing the need for collaborative workspaces with the right technology for staff to work from home and touchdown areas where this is right for you and for our families.</p><h4>About the role</h4><p>Each Team is made up of; a Team Manager, Consultant Social Worker(s), Senior Practitioners, Social Workers, Children's Practitioners and Family Practitioners.<br><br>We are looking for experienced Senior Practitioners to join one of the following teams:</p><ul><li><strong>Family Safeguarding</strong></li><li><strong>Family Finding (Adoption) - Part time 18.5 hours</strong></li><li><strong>Specialist Adolescent Service Hertfordshire (SASH)</strong></li><li><strong>Assessment</strong></li></ul><p>As a Senior Practitioner, you will already have highly developed specialist knowledge of Social Work practice. Your advanced expertise and knowledge will help you to take the lead on complex cases within the department.</p><p>This is a varied and challenging role where you will have shared responsibility for leading less experience staff. You will have a key role in researching and sharing up to date social work practice alongside creating a clear vision for the future and ensuring the best outcomes for children and their families are realised.</p><h4>About you</h4><p>We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application.</p><p>It is essential that all Senior Practitioners who apply have the following:</p><ul><li>Qualified and Social Work England Registered</li><li>At least 2 years post ASYE experience</li><li>Strong written and verbal communication skills</li><li>Knowledge of legislation, guidance, policy, and procedures</li><li>Proficient in the use of Microsoft IT package</li><li>Full UK Driving Licence</li><li>Regular Access to a vehicle</li></ul><p>In addition to the above, below outlines team specific essential criteria:</p><p><strong>Family Safeguarding:</strong></p><ul><li>Significant senior level frontline experience in a safeguarding team.</li><li>Recent experience of case work in Assessments, Child Protection, Children Looked After and Care Proceedings</li><li>In-depth knowledge of relevant childcare legislation is necessary to undertake work in this role effectively.</li></ul><p><strong>Adoption:<br></strong></p><ul><li>3 years post qualifying experience.</li><li>Experience in child care, including direct experience of adoption work in order to comply with the Adoption Regulations 2005.</li></ul><p><strong>SASH:</strong></p><ul><li>In depth knowledge of child development and adolescence, social, emotional and mental health needs.</li><li>Demonstrable awareness of risk factors associated with offending, exploitation, poverty and disadvantage.</li><li>Experience of managing high risk and complex young people.</li></ul><p><strong>Assessment:</strong></p><ul><li>Significant experience in assessing children’s needs and undertaking statutory Child Protection enquiries.</li></ul><p>This job role is within the Health and Social Care, level 11 job profile. Please locate this via:</p><p><strong>Job profiles - Health and social care </strong></p><p>To read more about our service and opportunities available visit our <strong>Childrens Social Work page</strong></p><p><strong>Recruitment timeline:</strong> We review all applications on a regular basis with interviews arranged on an ad hoc basis - please check your emails for updates.<br><br></p><p><strong>Benefits of working for us <br><br></strong></p><p><strong>Additional Benefits for Social Work roles include:</strong></p><ul><li>Monthly Market Enhanced Payment</li><li>One off £1k Welcome Payment* (terms &amp; conditions apply)</li><li>Lease Car Scheme</li><li>Up to £6 relocation expenses</li><li>Hybrid working model</li><li>5 Days additional annual leave entitlement</li><li>SWE Registration Fee paid</li></ul><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><p><strong>Secondment</strong><br>This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.</p><h4>Additional information</h4><p><strong>Sponsorship:&nbsp;</strong>We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application.</p><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





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Senior Practitioners (Children's)

<p><strong>Job Title:</strong> Lawyer<br><strong>Starting Salary: </strong>£52,138 plus £5,398 Market Enhancement with the opportunity to progress to £57,652, plus £5,424 Market Enhancement* per annum<br><strong>Hours:</strong> 37<br><strong>Location:</strong> Stevenage<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Resources</p><p><em>*please note this is a non-contractual payment subject to a 3 yearly review</em></p><h4>About the team</h4><p>Working in a large and successful legal team that provides comprehensive legal service in all areas, our lawyers are crucial to the County Council's continued success. We have high standards for our services and we are pleased to be recognised as a Centre of Excellence by the Law Society's Lexcel quality standard assessor.</p><p>With more than 100 colleagues in the team, it is one of the largest legal teams in local government and offers a complete legal service to clients across the County Council, District Councils and other public sector bodies.</p><p>Herts Legal is a great opportunity for ambitious, passionate and organised Lawyers who want to join a supportive and flourishing public sector legal team.</p><h4>Requirements</h4><ul><li>You will be a qualified Solicitor, Barrister or Chartered Legal Executive</li><li>Demonstrable ability to manage a varied and demanding caseload</li><li>Strong written and oral communication skills, used to build and maintain working relationships, and to produce and present reports</li><li>Experience in working effectively as part of a team</li><li>It is possible that the role could involve travel to other parts of Hertfordshire so access to your own transport would be beneficial</li><li>We welcome applicants who possesses excellent drafting skills and the ability to negotiate documents for a wide range of matters.</li><li>Previous experience of working within a Local Authority environment would be useful but is not essential.</li><li>Specific requirements for relevant teams can be found below</li></ul><h4>Our Legal Teams</h4><p><strong>Environment</strong></p><p>Giving legal advice and support to client departments and District Councils on various planning, highways and environmental issues, the Environment Law Team is looking for someone with extensive knowledge of the broad range of environmental work, including s106 agreements, highway agreements, minerals planning, waste planning, advising planning committee, rights of way, advising on the effects of changing legislation and case law.</p><p><strong>Adult, Children &amp; Health </strong></p><p>This role gives you the chance to work in a diverse range of legal areas related to the protection of Vulnerable Individuals in Hertfordshire . Therefore, you will need to be able to offer accurate, comprehensive and prompt legal advice while handling a varied and busy caseload.</p><p>The particular focus of this &nbsp;role is &nbsp;to provide Adult Social Care Law advice, including advice to the Hertfordshire Deprivation of Liberty Supervisory Body, Approved Mental Health Professionals and to act as an advocate before Tribunals and the Court.</p><p><strong>Education&nbsp;</strong></p><p>This role will primarily focus on the provision of Education advice and to ensure that the decisions made by the client department and schools that subscribe to an Education Helpline are within legal boundaries and achieve their aims and objectives and accord with applicable legislation and County Council policy. You will need a comprehensive understanding of the legal framework and case law relating to Education while handling a varied and busy caseload.</p><p><strong>Property</strong></p><p>We are looking for applicants who have excellent drafting skills and the ability to negotiate documents for different property transactions. You should have extensive knowledge of the wide range of property work, including Landlord and Tenant matters, conveyancing, and researching and advising on the effects of changing legislation and case law, and also be interested in learning more about other areas, such as agricultural law.</p><p><strong>Childcare Litigation </strong></p><p>Providing high quality litigation and advice service to our Children’s Services department, we are looking for candidates with a working knowledge of the Children Act 1989, Adoption and Children Act 2002, Public Law Outline 2014 and the Children and Families Act 2014, to investigate and advise on the implications of changing legislation and case law, attend and advise at legal planning meetings, to conduct advocacy before the Family Court and manage a caseload of child care matters.</p><p><strong>Dispute Resolution</strong></p><p>This role offers the opportunity to be involved in a wide variety of legal areas including Civil Litigation, Housing, commercial property, Highways and planning disputes as well as debt recovery in order to support the full breadth of the services of the County Council, Partners and External Clients (which include Stevenage Borough Council) You will need to be able to provide accurate, comprehensive and timely legal advice while conducting litigation across a number of different courts and tribunals, managing a varied and demanding caseload.</p><p>Your Work directly supports in the County Council’s efforts to improve Residents Lives, and champion Equality, Fairness and Sustainability.&nbsp; Are you up for the challenge?&nbsp; Would you like to make a difference?</p><p>This job role is within the Corporate Services, level 13&nbsp;job profile. Please locate this via:</p><p>Job profiles - Corporate services</p><p>To hear more about this opportunity please contact <a href="mailto:Stephen.Dorrian@hertfordshire.gov.uk" target="_blank">Stephen.Dorrian@hertfordshire.gov.uk</a> / 07813 400504 for an informal discussion about the role</p><p>Interview Date: arranged on an ad hoc basis</p><p>Benefits of working for us</p><h4>How to apply</h4><p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





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Lawyer

<p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p><strong>Job Title:</strong> Day Service Support Worker<br><strong>Starting Salary: </strong>£24,404 (£12.64 per hour) with the opportunity to progress to £25,584 (£13.26 per hour)<strong>Hours:</strong> Full Time and Part Time<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Adult Care Services<br></p><p><strong>AT THIS TIME WE ARE UNABLE TO ACCEPT APPLICATIONS FROM CANDIDATES WITH STUDENT VISAS OR SPONSORED VISAS</strong></p><p><strong>Locations<br></strong><strong>We currently don't have a vacancy for a Day Service Support Worker, but please feel free to make an application and let us know which area of Hertfordshire you would be interested in working in, and we will let you know as soon as a position becomes available.<br><br></strong></p><h4>About the role</h4><p>People with disabilities in Hertfordshire need people like you!</p><p>Do you want to support someone to live their best life and build a great career at the same time? </p><p>You will be supporting people in their day-to-day activities. This can include providing opportunities for people by enabling them to connect within their communities, putting choice, independence, enablement, and citizenship at the heart of everything we do. </p><p>We provide support both emotionally and physically to people from different care groups including, older people with age associated needs, younger or older adults with complex physical and/or learning disabilities. </p><h4>About you</h4><p>You don’t have to have experience or qualifications for this role – we will support you with all the training you need, including the Care Certificate and RQF award. </p><p>You just need the right values and a willingness to learn. </p><p>Please demonstrate on your supporting statement why you are applying for the role and why you would be suitable.</p><p>This job role is within the Health and Social Care, level 5 job profile. Please locate this via:</p><p><strong>Job profiles - Health and social care</strong></p><p>To hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role.</p><p>This is an ongoing vacancy and applications will be considered as and when received</p><p><strong>Benefits of working for us <br><br></strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





<ul></ul>

Day Service Support Worker

<p><strong>Job Title:</strong>&nbsp;Driver Roles across Hertfordshire<br><strong>Starting Salary:</strong> £24,404 (£12.65 per hour) progressing to £24,790 (£12.84 an hour) pro rata for part time<br><strong>Hours:</strong>&nbsp;Full Time and Part Time hours available<br><strong>Location:</strong>&nbsp;Hertfordshire<br><strong>Contract Type:</strong>&nbsp;Permanent&nbsp;<br><br></p><p>We have got&nbsp;driving opportunities in a number of teams.&nbsp;</p><h4>About the teams</h4><p><strong>Driver Support Worker - Adults with Disabilities</strong><br><br>We're looking for you to offer care and support to adults with a variety of abilities. You'll transport them to and from their homes to day services.</p><p><strong>Hertford - </strong>Ware Road Day Service - 23 hours per week<br><strong>St Albans</strong> - St Albans Day Service - 25 hours per week, split shifts -2.5 hours in morning and afternoon<br><strong>Welwyn Garden City</strong> - Garden City Day Service - 25 hours per week, split shifts - 2.5 hours in morning and afternoon<br><strong>Stevenage</strong> - Stevenage resource centre - 20 hours per week - negotiable</p><p><strong>Passenger Transport Driver<br></strong><br>HertsLynx provides transport to residents in rural areas who need to travel to be able to access education, employment, and leisure activities.</p><p><strong>North &amp; East Area of Hertfordshire </strong>- Permanent &amp; Variable Contracts Available<br><strong>Hemel Hempstead</strong> - Permanent &amp; Fixed Term Contracts</p><p><strong>Driver Attendant and Relief Driver Attendant<br><br></strong>You'll be responsible for transporting elderly service users to and from their homes to day services in a safe and caring manner.</p><p><strong>Welwyn Garden City</strong> - Anson Court (25hrs per week split shifts - 2.5hrs in the morning and afternoon)<br><strong>Hemel Hempstead</strong> - High View Lodge (25hrs per week split shifts - 2.5hrs in the morning and afternoon)<br><strong>Countywide</strong> - Relief posts (variable hours)</p><p><strong>Driver Attendant (Schools)<br></strong><br>Your role will be crucial in ensuring children with special needs have a safe, comfortable, and enjoyable journey to and from school each day.</p><p><strong>Dial-A-Ride and Relief Dial-A-Ride Drivers<br><br></strong>You'll be responsible for providing a safe, friendly and reliable door to door transport service for elderly and/or disabled people unable to access other public transport.</p><p>Benefits of Split Shifts:</p><ul><li>Enjoy free time during the day, ideal if you have other commitments or responsibilities</li><li>Perfect for those who prefer working in shorter, manageable shifts.</li></ul><p><strong>If there are no vacancies in your preferred team/location please continue to make an application and we will add you to a waiting list. You will be contacted when vacancies become available to see if you are still interested in Driving for Hertfordshire County Council.</strong></p><p>For more information about each of these roles please visit our <strong>Driving jobs in Hertfordshire page</strong></p><h4>About you</h4><ul><li>You'll be licensed to drive minibus-type vehicles with a <strong>full unrestricted D1 category licence.</strong></li><li>You'll be a confident and safe driver.</li><li>You'll have a caring and professional approach.</li><li>You'll have experience of driving both manual and automatic vehicles.</li></ul><p><strong>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role<em>.</em></strong></p><p><strong>Benefits of working for us <br><br></strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a <strong>Disability Confident employer</strong> and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). <strong>Further information about the legal requirement can be found here.</strong></p>





<ul></ul>

Drivers

<p><em><br>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p><strong>Job Title:</strong> Senior Support Worker<br><strong>Salary:</strong> £32,392 (£16.78 per hour) with the opportunity to progress to £35,367 (£18.33 per hour)<br><strong>Hours:</strong> Full Time, Part Time and Flexible hours available<br><strong>Contract:</strong> Permanent<br><strong>Directorate: </strong>Adult Care Services</p><p><strong>*Salary inclusive of enhancement for working 20% of time at the weekend. Sleep In allowances are paid at £40 per night. </strong></p><p><strong>Some of these posts are only available to Female applicants as permitted under the Equality Act 2010</strong></p><p><strong>Locations:</strong></p><p><strong>Bishops Stortford - </strong>Apton Road <strong>- 30 hours<br></strong><strong>Welwyn Garden City - </strong>St Michaels House<strong> - 37 hours (female only)<br>St Albans - </strong>Hixberry Lane<strong> - 37 Hours (female only)</strong></p><h4>About the team</h4><p>People with disabilities in Hertfordshire need people like you!</p><p>Are you an experienced Support Worker wanting to progress whilst supporting people to live their best lives?<br> Come and work for a trusted employer who will value you and support your development</p><p><strong>Who we are</strong></p><p>Our supported living and short breaks services support adults with various disabilities. Some have learning or physical disabilities and need high levels of physical care, others can meet their own day to day needs but may have behaviours of concern, mental ill-health or just a need for support to get through their everyday lives.</p><h4>About the role</h4><p>Work in peoples’ own homes on our sites, to support them with: </p><ul><li>Meeting their basic daily needs and achieve their goals</li><li>Personal hygiene, eating and drinking</li><li>Keeping their homes clean</li><li>Managing their money</li><li>Taking their medication</li><li>Attending health appointments</li><li>Joining in with social and leisure activities at home and in their local community </li></ul><p>In short breaks, people rely on you to support them to enjoy their time away from home while their carers have a well-deserved break. </p><p>This is a fantastic opportunity to take a step towards management with great support. </p><h4>About you</h4><p>You just need the right values and a willingness to learn.</p><p>You need to have some experience as a Support Worker for this role and to hold an RQF Level 2 award or equivalent – we will support you with all additional the training you need.<br><br> As a Senior Support Worker, you will lead shifts – overseeing the team and dealing with day-to-day challenges, supervise others and take on an additional area of responsibility such as coordination of training or health and safety. </p><p>Most of our services need you to support people with personal care, in some this involves using moving and handling equipment and, in those services, you would need to be physically able to manage this type of work. </p><p>Our roles involve shift work on either days or nights, including weekends and bank holidays. Some roles require you to sleep in. </p><p>This job role is within the Health and Social Care, level 8 job profile. Please locate this via:</p><p><strong>Job profiles - Health and social care</strong></p><p>To hear more about this opportunity please contact <strong><a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a></strong> for an informal discussion about the role.</p><p>This is an ongoing position, and applications will be considered as and when received</p><p><strong>Benefits of working for us <br><br></strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a <strong>Disability Confident employer</strong> and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). <strong>Further information about the legal requirement can be found here.</strong></p>





<ul></ul>

Senior Support Worker

<p><strong>Job Title:</strong> Senior Social Worker<br><strong>Salary:</strong> £41,511 with an opportunity to progress to £45,718<br><strong>Hours:</strong> 37 hours per week<br><strong>Location:</strong> Hertfordshire<br><strong>Contract Type:</strong> Permanent/Fixed Term<br><strong>Directorate:</strong> Adult Care Services</p><p>£1000 welcome payment, lease car &amp; relocation package* terms apply</p><h4>About the team</h4><p>We are looking for Senior Social Workers across the following teams:</p><p><strong>Older People Team - East</strong></p><ul><li>North Herts team</li></ul><p>Support adults and carers with long-term health and social care needs. Our teams work under the Care Act to&nbsp;<strong>safeguard, assess, plan, support, and review</strong>&nbsp;care needs. Roles are available in:</p><ul><li>Locality-based teams</li><li>Residential and community reviewing teams</li><li>Crisis intervention and hospital admission prevention teams</li><li>Sensory services</li></ul><p><strong>Adult Disability Team</strong></p><ul><li>East - Autism specialist - fixed term/secondment</li><li>West - Watford</li></ul><p>This service supports adults with <strong>learning and physical disabilities</strong> to live independently and engage with their communities.</p><p>You’ll:</p><ul><li>Complete care needs assessments</li><li>Develop innovative, person-centred support plans</li><li>Build networks and raise awareness locally</li><li>Work alongside community care officers, learning disability nurses, and occupational therapists</li></ul><p>This is a <strong>fast-paced, community-focused</strong> environment. A full UK driving licence is required. Hybrid working is available, with a minimum of 2 days per week in the office.</p><p><strong>Connected Lives Gateway Team </strong></p><ul><li>East (Stevenage)</li><li>West (Hemel Hempstead)</li></ul><p>Be part of the <strong>front door to adult social care</strong> in Hertfordshire, focusing on <strong>prevention, early intervention, and short-term support</strong>.</p><p>This role involves traveling throughout Hertfordshire to visit residents' homes and the office, providing crucial information and support to prevent, reduce, and delay the need for statutory services. You will work within a 12-week pathway to connect people with resources that empower them to manage their lives independently.</p><p>You'll</p><ul><li>Conduct assessments and reviews (including carers)</li><li>Develop personalised solutions, and coordinate support to maximise independence.</li><li>Collaborate with various partners while adhering to professional standards and legislation</li></ul><p>Specialist training will be provided to assess functional ability and utilise technology and equipment-based solutions.</p><p><strong>Hospital Intergrated Discharge Service</strong></p><ul><li>Watford General Hospital<ul><li>market forces enhancement per year</li><li>5% operational enhancement.</li></ul></li></ul><p><em>These enhancements are non-contractual payments, subject to a 3 yearly review.</em></p><p>Please note within Hospital Teams, we offer a 7 day a week service and currently operate a one weekend in 8 rota across the hospital team</p><p>You'll ensure safe and timely discharges from hospital by:</p><ul><li>Assessing the needs of patients and carers</li><li>Arranging appropriate care packages</li><li>Liaising with professionals and agencies</li><li>Supporting person-centred discharge planning</li></ul><h4>About the role</h4><p>As a Senior Social Worker you will be responsible for overseeing and supporting the delivery of social services to communities or specific areas.&nbsp;</p><p><strong>Responsibilities:</strong></p><ul><li>Coordinating different social workers and support services</li><li>Managing schedules and handling issues or concerns within the community</li><li>Providing emotional support and guidance to individuals and families</li><li>Assessing and reviewing the situations of individuals and families</li><li>Organising and managing packages of support to enable people to lead fuller lives</li><li>Making referrals to other agencies and participating in multidisciplinary teams</li><li>Maintaining accurate records and preparing reports for legal action</li></ul><h4>About you</h4><p>You will be a SWE registered Social Worker, at least 2 years post qualified, who has successfully completed an ASYE program working to the Social Work England professional standards. You will undertake The Care Act assessments for eligible current and historical cases, using our Connected Lives strategy to review and manage packages of care.</p><p>You will also actively undertake a specialist role, e.g. AMHP, Best Interest Assessor or Practice Educator, have a place secured on a course, or commit to undertaking this as soon as appointed.</p><p>The role of a Senior Social Worker is crucial in the discharge to assess model, which aims to improve outcomes for people by reducing the length of hospital stays and promoting independence at home.&nbsp;If this opportunity resonates with you, feel free to reach out. We’re eager to connect and learn more about your interest.</p><p>This job role is within the Health and Social Care job family, level 11 job profile. Please locate this via: Job profiles - Health and social care</p><p>To hear more about this opportunity please contact <a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a> for an informal discussion about the role. </p><p><strong>Interview Date:</strong><strong>Please note interviews will be arranged as and when applications are received.</strong></p><p>Benefits of working for us</p><p><strong><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><p><strong>Secondment</strong><br>The Austism position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the <strong>Secondment Form</strong>&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





<ul></ul>

Senior Social Worker

<p><strong><br>Job Title:</strong> Support Worker<br><strong>Location:</strong> Hertfordshire Various Locations<br><strong>Salary:</strong><strong>Level 6:<br></strong>£26,277 (£13.62 per hour) with the opportunity to progress to £28,905 (£14.98 per hour)<br><strong>Hours:</strong> Full Time, Part Time and Flexible hours available<br><strong>Contract:</strong> Permanent and Bank contracts available<br><strong>Directorate: </strong>Adult Care Services</p><p><strong>*Salary inclusive of enhancement for working 20% of time at the weekend. Sleep In allowances are paid at £40 per night. </strong></p><p><strong>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</strong></p><p><strong>AT THIS TIME WE ARE UNABLE TO ACCEPT APPLICATIONS FROM CANDIDATES WITH STUDENT VISAS OR SPONSORED VISAS</strong></p><p><strong>This post is only available to Female applicants as permitted under the Equality Act 2010</strong></p><p><strong>Locations:</strong></p><p><strong>Bishops Stortford - </strong>Apton Road <strong>- 37 Hours&nbsp;<br>Hemel Hempstead - </strong>Elara House<strong> - 37 hours and 21 hours<br></strong><strong>Hoddesdon: </strong>Isabel Court<strong> - Female only - 37 hours<br>Watford - </strong>Cassio Metro<strong> - Female only - 37 hours<br>Welwyn Garden City - </strong>Chambers Grove<strong> - Female only - 37 hours</strong></p><h4>About the team</h4><p>People with disabilities in Hertfordshire need people like you! </p><p>Do you want to support someone to live their best life and build a great career at the same time?</p><p>Come and work for a trusted employer who will value you and support your development </p><p><strong>Who we are</strong></p><p>Our supported living and short breaks services support adults with various disabilities. Some have learning or physical disabilities and need high levels of physical care, others can meet their own day to day needs but may have behaviours of concern, mental ill-health or just a need for support to get through their everyday lives. </p><h4>About the role</h4><p>Working in peoples’ own homes on our sites, to support them with: </p><ul><li>Meeting their basic daily needs and achieve their goals</li><li>Personal hygiene, eating and drinking</li><li>Keeping their homes clean</li><li>Managing their money</li><li>Taking their medication</li><li>Attending health appointments</li><li>Joining in with social and leisure activities at home and in their local community </li></ul><p>In short breaks, people rely on you to support them to enjoy their time away from home while their carers have a well-deserved break. </p><p><strong>What you need<br></strong><br> Most of our services need you to support people with personal care, in some this involves using moving and handling equipment and in those services, you would need to be physically able to manage this type of work.</p><p>Our roles involve shift work on either days or nights, including weekends and bank holidays. Some roles require you to sleep in. </p><h4>About you</h4><p><strong>Essential duties</strong></p><p>Provide direct support and review support plans</p><p>Hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship) </p><p>Lead and coordinate shifts on a regular basis</p><p>Formally supervise junior staff</p><p>Lead on a group home or one part of a service</p><p>This job role is within the Health and Social Care, level 6 job profile. Please locate this via: </p><p><strong>Job profiles - Health and social care</strong></p><p>To hear more about this opportunity please contact <strong><a href="mailto:ed.davis@hertfordshire.gov.uk" target="_blank">ed.davis@hertfordshire.gov.uk</a></strong> for an informal discussion about the role.</p><p><strong>This is an ongoing vacancy and applications will be considered as and when they are received<br><br></strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





<ul></ul>

Support Worker

<p><strong>Job Title:</strong> Waking Night Residential ARC Worker<br><strong>Starting Salary:</strong> £30,559 progressing to £33,366 per annum plus 6% market enhancement*<br><strong>Hours:</strong> 37<br><strong>Location: </strong>Hertfordshire (This is a floating role therefore you will be required to travel / work in the following locations: Stevenage, Baldock, Hertford, Welwyn Garden City and Watford)<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Childrens Services</p><p>Please note that due to the needs of the service, we only recruiting female candidates for this role.</p><h4>About the team</h4><p>Hertfordshire County Council believes in keeping young people close, to enable them to maintain their identity, and to maintain links with the community to which they belong, this in turn allows us to support these young people, their families, and friends.</p><p>This waking night role will be based across 6 of Hertfordshire residential children’s homes according to the needs of the home at that time. The post holder will work as part of each homes dedicated, well established and friendly residential team ensuring consistency and promoting safety for children over the night time periods.</p><h4>About the role</h4><p>This role will require you to support children at night across a variety of homes. This support is different in all of the homes and will include some personal care.</p><p>You will also support the children with overnight tasks which may include:</p><ul><li>Supporting children to talk</li><li>Completing observations</li><li>Supporting children at the hospital</li><li>Supporting with personal Care</li><li>Monitoring sleep patterns</li><li>Welcoming a child home</li><li>De-escalating conflict</li><li>Celebrating success.</li></ul><p>The role also includes a variety of record keeping and supporting the team to keep the home clean and homely.</p><h4>About you</h4><p><strong>Essential</strong>:</p><ul><li>Passion for working with children.</li><li>Ability to learn and implement training.</li><li>Flexible and innovative to meet challenges.</li><li>Post is for waking nights however postholder will need to be available for training during the day at intervals throughout the year.</li><li>Willing to work across Hertfordshire at various different locations such as Hertford, Welwyn Garden City, Baldock, Stevenage and Watford.</li><li>Full Driving Licence and access to a vehicle.</li><li>At least 1 year experience of working with children or caring for children and young people.</li></ul><p><br><br><strong>Desirable</strong>:</p><ul><li>Hold Diploma level 3/ 4 Health and social care.</li></ul><p>This role is an exciting challenge for the right person. Working across several teams and with many children requires you to be flexible, creative and be able to adjust your approach to the individuals you will meet and support.</p><p>Night time can often be a difficult time for our children and having the right person with them helps to manage their previous traumas.</p><p>Hertfordshire provides all residential staff with extensive training to learn the skills for our therapeutic and trauma informed approach to looking after children.</p><p>This job role is within the&nbsp;, level &nbsp;job profile. Please locate this via:</p><p>Job profiles - Health and social care</p><p>To hear more about this opportunity please contact Kathryn Gentry (<a href="mailto:Kathryn.Gentry@hertfordshire.gov.uk" target="_blank">Kathryn.Gentry@hertfordshire.gov.uk</a>) if you have any question or queries about the role.</p><p>Interview Date:&nbsp;W/C 27th January and W/C 3rd Feb</p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong>Sponsorship:&nbsp;<br></strong>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





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Waking Night Residential ARC Worker

<p><strong>Job Title:</strong> Childrens Social Worker<br><strong>Salary:</strong> £37,035 per annum + £5,673 market enhanced payment progressing to £40,476 per annum + £5,242 market enhanced payment PLUS £1k one off welcome payment*<br><strong>Hours:</strong> 37 full time<br><strong>Location:</strong> Base locations in Stevenage and Apsley. Whilst you will have a base, each team has a geographic area they cover which will require regular access to a vehicle in order to travel to meetings<br><strong>Contract Type:</strong> Permanent / 12 Mth FTC/Secondment<br><strong>Directorate:</strong> Childrens Services</p><p><em><br>All roles are full time and permanent unless otherwise stated below under 'about the role'</em></p><h4>About the service</h4><p>At Hertfordshire County Council, we believe that the children and young people in our care deserve the best. And that means ensuring the social workers who work alongside them are trained, supported, and highly motivated.</p><p>As an innovative authority, we are committed to developing motivational social work practice and you will be trained to work in this way. You will be working at the forefront of best practice to deliver first class support to vulnerable children and families which will expose you to managing complex and diverse caseloads.</p><p>By changing our approach to families, they are changing their approach to us and we are managing to keep far more children at home safely with their families.<br><br> With dedicated Diversity &amp; Inclusion strategy and focus groups, we promote diversity and inclusion across the delivery of services and within our workforce.</p><p>We will offer a stimulating working environment, regular supervision meetings and training opportunities to help you to reach your full potential with the assistance and guidance of our specialist L&amp;D teams.<br><br> The pandemic has brought about changes in the way we work and having learnt from this and from feedback from our staff and communities, we are embedding important principles around ‘Our Way Forward’. The overarching vision for Children’s Services is that we work in a ‘flexible and balanced’ way with a focus on ‘continuous improvement’; this is underpinned by a ‘mix and blend’ approach by adopting hybrid ways of working, balancing the need for collaborative workspaces with the right technology for staff to work from home and touchdown areas where this is right for you and for our families.</p><h4>About the teams</h4><p>Each Team is made up of; a Team Manager, Consultant Social Worker(s), Senior Practitioners, Social Workers, Children's Practitioners and Family Practitioners.<br><br>We are looking for experienced Social Workers to join one of the following teams:</p><ul><li><strong>Family Safeguarding (East and West)</strong></li><li><strong>Children Looked After (East)</strong></li><li><strong>Assessment (West)</strong></li><li><strong>Specialist Adolescent Service Hertfordshire (SASH) - Permanent and 12 Mth FTC/Secondment</strong></li></ul><h4>About you</h4><p>It is essential that all Social Workers who apply have the following:</p><ul><li>Qualified and Social Work England Registered</li><li>At least 1 years post ASYE experience</li><li>Strong written and verbal communication skills</li><li>Knowledge of legislation, guidance, policy, and procedures</li><li>Proficient in the use of Microsoft IT package</li><li>Full UK Driving Licence</li><li>Regular Access to a vehicle</li></ul><p>In addition to the above, below outlines team specific essential criteria:</p><p><strong>Family Safeguarding:</strong></p><ul><li>Experience of care planning, assessments and reviews.</li><li>Deliver welfare reports to conferences and court hearings</li></ul><p><strong>CLA:</strong></p><ul><li>Experience of care planning, assessments and reviews.</li><li>Track record of working alongside challenging families</li></ul><p><strong>Assessment:</strong></p><ul><li>Experience of conducting assessments and reviews.</li><li>Presenting care plans to conferences</li></ul><p><strong>SASH:</strong></p><ul><li>An understating of partnership working</li><li>Report writing Skills</li><li>An understanding of child development</li></ul><p>This job role is within the Health and Social Care, level 10 job profile. Please locate this via:</p><p><strong>Job profiles - Health and social care</strong></p><p>To read more about our service and opportunities available visit our <strong>Childrens Social Work page</strong></p><p><strong>Recruitment timeline:</strong> We review all applications on a regular basis with interviews arranged on an ad hoc basis - please check your emails for updates.</p><p><strong>Benefits of working for us</strong><br><strong><br>Additional Benefits for Social Work roles include:</strong></p><ul><li>Monthly Market Enhanced Payment</li><li>One off £1k Welcome Payment* (terms &amp; conditions apply)</li><li>Lease Car Scheme</li><li>Up to £6k relocation expenses (terms &amp; conditions apply)</li><li>Hybrid working model</li><li>5 Days additional annual leave entitlement</li><li>SWE Registration Fee paid</li></ul><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><p>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.</p>





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Qualified Social Workers (Children's)

<p><strong>Job Title:</strong> Adult Occupational Therapist<br><strong>Starting Salary:</strong> £37,035 opportunity to progress to £40,476 per annum (pro rata for part time) + £1000 welcome payment, lease car &amp; relocation - terms apply Pay award pending<br><strong>Hours:</strong><br><strong>Location:</strong> Hertfordshire<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Adult Care Services</p><h4>About the role</h4><p>As an Adult Care Services occupational therapist, you will hold your own caseload and work in partnership with people living in the community across Hertfordshire. You will undertake a holistic assessment of need to identify person-centred outcomes.</p><p>We work in an enabling way with people and their families and carers, to promote independence and participation, through meaningful occupation and a strengths-based approach. Across all our services we aim to ensure that people are provided with the right support and advice, and at the right time.</p><p>Our Adult Care Services Connected Lives practice principles are very much aligned to core occupational therapy values, with the ultimate aim of connecting people to the life that they want to live.</p><p>We work collaboratively alongside social care colleagues, as well as with our health partners, housing and care providers, and a range of community support services.</p><p>The role will also include an opportunity to mentor and develop others.</p><p><strong>Older People Team West</strong></p><p>Could you bring your experience and passion for improving outcomes for people&nbsp;over age 65 and their carers with social care needs to the Older Person Service?</p><p>It is an inspiring time to be working in Hertfordshire. We are giving back control to people by talking through ways to achieve personal goals, get involved in the community and be as independent as possible. We are committed to deliver a better adult social care experience through a responsive and person-centred approach, focussing on people and carers outcomes they wish to achieve.</p><p>We are re-energising our adult social care model of&nbsp;Connected Lives approach&nbsp;that has a strong ethos of strength-based working, identifying personal goals and ensuring personal, family and community resources are utilised to achieve positive outcomes for people.</p><p>The Older Person Service is a dynamic service that works across the community under the Care Act to safeguard,&nbsp; assess, plan support and review adults and cares with long term health and social care needs. We have a range of teams within Older People services, including locality based teams, both residential and community reviewing teams, crisis intervention and prevention of hospital admission teams, and sensory services. &nbsp;We can offer hybrid working arrangements, flexible working practices, community engagement and volunteer activities.&nbsp;</p><p><strong>Adult Disability Service West</strong><br>This service provides support to adults living with a learning or physical disability.</p><p>We aim to enable people to make positive decisions in their lives, promote their independence and ensure they can get involved in their local community. We're a service motivated by and dedicated to social care intervention and community social work.</p><p>We’re looking for occupational therapists and senior occupational therapists&nbsp; who can engage with people, promoting and enabling inclusive community options, as well as self-directed purchased services. The teams are community-based and applicants will need to have a full UK driving licence. &nbsp;</p><p>We also offer hybrid-working, working from the office a minimum of 2 days a week.</p><p>This is a fast-paced environment.&nbsp;Our locality teams focus on complex cases and include general assessments and care planning. You'll support with:</p><ul><li>completing care needs assessment</li><li>developing innovative support plans</li><li>building networks</li><li>raising awareness in the area and developing valuable links for the team.&nbsp;</li></ul><h4>About you</h4><p>You will need:</p><ul><li>A&nbsp;recognised occupational therapy qualification and be registered with The Health and Care Professions Council</li><li>To ensure&nbsp;practice is consistent with The Royal College of Occupational Therapists’&nbsp;Professional standards for occupational therapy practice, conduct and ethics, and the HCPC Standards of Proficiency for Occupational therapy</li><li>Knowledge and experience of relevant social care legislation, such as the Care Act 2014, Mental Capacity Act 2005</li><li>To be a confident team member with good decision-making skills</li><li>The ability to work successfully with partners and other agencies</li><li>A full UK driving licence and regular access to a vehicle for work purposes</li></ul><p><strong>For an informal discussion and more information please contact: sheryl,<a href="mailto:jeram@hertfordshire.gov.uk" target="_blank">jeram@hertfordshire.gov.uk</a></strong></p><p>This job role is within Health and Social Care , level 10 job profile. Please locate this via:</p><p>Job profiles - Health and social care</p><p><strong>Find out more at Occupational therapy jobs in Hertfordshire</strong></p><p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><p><strong>Secondment</strong><br>This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.</p>





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Adult Occupational Therapist

<p><strong>Job Title:</strong> School crossing patrol<br><strong>Starting Salary:</strong> £12.26ph <br><strong>Hours:</strong> 7.5 per week<br>Monday to Friday; 8am-9am and 3pm - 3:45pm. <br><strong>Location:</strong> Hertfordshire<br><strong>Contract Type:</strong> Permanent Term time only &amp; area relief positions to cover absences<br><strong>Directorate:</strong> Growth &amp; Environment</p><h4>About the team</h4><p>We employ over 150 paid school crossing patrols, who safely ensure children and other pedestrians are escorted across roads. Each patrol will have a team lead that provides the patrols with supervision and support.</p><p>We currently have vacancies at the following schools:</p><p>Swing Gate (afternoons only) - Berkhamsted<br>Brookland - Cheshunt <br>St Pauls - Chipperfield <br>Chorleywood School - Chorleywood <br>Colney Heath School - Colney Heath<br>Crabtree - Harpenden<br>Manland - Harpenden <br>The Grove Junior - Harpenden<br>Hobbs Hill Wood - Hemel Hempstead<br>Norton St Nicholas – Letchworth<br>Roger De Clare (Mondays and Tuesdays) - Puckeridge&nbsp;<br>Fawbert &amp; Barnard (afternoons only) - Sawbridgeworth<br>Reedings – Sawbridgeworth<br>Woodhall - South Oxhey<br>St Andrews (relief) – Stanstead Abbots<br>Bishopswood - Tring<br>St. Catherines – Ware<br>Bromet - Watford<br>Holwell - Welwyn Garden City</p><h4>About the role</h4><p>We have various opportunities across schools in Hertfordshire. You’ll be able to select your location preferences within the application form, and we’ll be in touch with you to discuss what opportunities are available in these locations.</p><p>The duties include:</p><ul><li>Ensure the safety of children, parents and other pedestrians waiting to cross or whilst crossing the road.</li><li>Take appropriate action when emergency or hazardous situations arise.</li><li>Give clear signals to drivers, so as to stop traffic in a safe and courteous manner.</li><li>Regularly assess the risks associated with operating at the crossing site.</li><li>Encourage pedestrians to use the crossing point and to have regard for the needs of people with disabilities.</li></ul><h4>About you</h4><ul><li>No previous experience is required, and full training will be provided along with a uniform</li><li>Have great customer service with children, drivers, parents, and teachers</li><li>You'll need to be able to work every school day, therefore you won’t be able to take holidays in term time.</li><li>Ability to communicate confidently with adults and children, therefore good interpersonal skills are required.</li><li>To be able to judge and foresee hazardous situations as they occur in relation to traffic.</li><li>To be able to stand throughout and walk continuously for the duration of a shift, holding a school crossing patrol sign (up to 2kg) (up to 45 minutes).</li><li>A sound road sense and an awareness of the effect of weather conditions on road users.</li><li>To be able to work in all weather conditions.</li></ul><p>This job role is within the&nbsp;Operational Services, level OPS2&nbsp;job profile. Please locate this via:</p><p>&nbsp;Job profiles - Operational services</p><p><strong>How do I find out more?</strong></p><p>Email: <a href="mailto:scp.enquiries@hertfordshire.gov.uk" target="_blank">scp.enquiries@hertfordshire.gov.uk</a> or Telephone: 01992 556803</p><p><strong>Benefits of working for us</strong></p><h4>How to apply</h4><p>As part of your online application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><p>If you do not have a CV, please contact via email: <a href="mailto:scp.enquiries@hertfordshire.gov.uk" target="_blank">scp.enquiries@hertfordshire.gov.uk</a> or Telephone: 01992 556803.</p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.</p>





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School crossing patrol

<p><strong>Job Title:</strong> Senior Occupational Therapist<br><strong>Starting Salary:</strong> £41,511 opportunity to progress to £45,718 per annum – pay award pending + £1000 welcome payment, lease car &amp; relocation - terms apply<br><strong>Hours:</strong> 37<br><strong>Location:</strong> Hertfordshire<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Adult Care Services</p><h4>About the team</h4><p><strong>Housing Solutions – Apsley, Hemel Hempstead, 37 hours</strong></p><p>The Housing Solutions team offer specialist assessment across Hertfordshire for major housing adaptations. The team has a blend of community based Occupational Therapists and Community Care Officer Trusted Assessors who complete specialist housing needs assessments to identify major adaptation solutions to enable a person to have better access to the facilities within their homes.</p><p>We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.</p><p><strong>Enablement Team – Farnham House, Stevenage – 37 hours</strong></p><p>The Enablement Occupational Therapy Team provide support to older people and adults with a disability. We promote personalisation through our assessment process, focusing on the wellbeing of the individual. The Enablement Occupational Therapists deliver enabling programmes. Their input is time-limited, with intervention generally between 4 -6 weeks, this can be extended up to 12weeks where identified goals require this. The care management is completed externally to the enablement team allowing our OTs to focus solely on their OT interventions.</p><p><strong>Adult Disability Team&nbsp;</strong></p><p><strong>Stevenage Team - Fixed Term contract to February 2026<br>St Albans Team – Apsley, Hemel Hempstead, 37 hours</strong></p><p>We work in an enabling way with people and their families and carers, to promote independence and participation, through meaningful occupation and a strengths-based approach. Across all our services we aim to ensure that people are provided with the right support and advice, and at the right time.</p><p>We work collaboratively alongside social care colleagues, as well as with our health partners, housing and care providers, and a range of community support services.</p><h4>About the role</h4><p><strong>About the role:</strong></p><ul><li>Working collaboratively with other partners and teams within Adult Care Services</li><li>Developing innovative support plans</li><li>Promote and support strength based assessment and practice approach to all interventions to maximise independence, health and well being to prevent or reduce the need for Adult Social Care</li><li>Working creatively with residents to ensure their safety and independence</li><li>Raising awareness in the area and developing valuable links for the team</li><li>Supporting other Therapists and Community Care Officers</li><li>Provide information and advice to enable an individual to confidently and safely participate in their daily life, includes grading of tasks and activities and adapting their environments</li><li>You will undertake a specialism eg Moving and Handling, BiA, AMP or Occupational Therapy practice educator</li></ul><p><strong>Specific to Housing Solutions:</strong></p><ul><li>Completing complex assessments and making recommendations for major housing adaptations</li><li>Care planning and organising equipment for minor adaptations</li></ul><p><strong>Specific to Enablement Team:<br><br></strong></p><ul><li>Designing personalised programmes that enable, and encourage the individual to relearn skills and regain abilities.</li><li>Reviews of moving and handling, provision of specialist equipment, &amp; minor adaptations to support identified goals.</li><li>Supporting people in the community and on discharge pathways from acute hospital settings</li></ul><h4>About you</h4><p><strong>Essential:</strong></p><ul><li>HCPC Registered Occupational Therapist</li><li>Full driving licence and regular access to a vehicle</li><li>2 years post qualifying experience as an Occupational Therapist</li><li>Knowledge and experience in social care sector</li><li>Experience of completing assessments and making recommendations</li><li>Ability to work on your own as well as part of a team</li></ul><p><strong>Desirable</strong></p><ul><li>Knowledge of Care Act 2014</li><li>Knowledge of Mental Capacity Act 2005</li></ul><p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p>This job role is within the HSC, level JF11 job profile. Please locate this via:</p><p>Job profiles - Health and social care</p><p>To hear more about this opportunity please contact <a href="mailto:Sheryl.jeram@hertfordshire.gov.uk" target="_blank">Sheryl.jeram@hertfordshire.gov.uk</a> for an informal discussion about the role.</p><p>Applications will be considered as an when received and interviews arranged accordingly</p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.</p>





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Senior Occupational Therapist

<p><strong>Organisation</strong>: London Borough of Waltham Forest</p> <p><strong>Directorate: </strong>Place</p> <p><strong>Grade:</strong> PO6</p> <p><strong>Salary:</strong> £52,584 - £55,620&nbsp;</p> <p><strong>Retention Bonus/ Market Supplement: </strong>N/a</p> <p><strong>Contract Type:</strong> Permanent Full time&nbsp;</p> <p><strong>Working hours per week: </strong>36</p> <p><strong>Weeks per year: </strong>52&nbsp;</p> <p><strong>Application Deadline: </strong>20/05/2025</p> <p><strong>Proposed Interview Date(s): &nbsp;</strong>TBC<br>&nbsp;</p> <p><strong>Reference:</strong> 1562</p>  <p><strong>About Us:</strong>&nbsp;</p> <p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;</p> <p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.</p> <p>London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;</p>  <p><strong>About the role:</strong>&nbsp;</p> <p>We are looking for a dynamic and experienced Disrepair Manager to lead our efforts in providing exceptional repair services for our residents. Your primary focus will be on the swift resolution of issues related to damp, mould, and general disrepair.</p> <p>As the Disrepair Manager, you will oversee the operational management of housing repair contracts, ensuring that all remedial work is of the highest quality and that repair services are delivered efficiently. You will collaborate closely with various teams to enhance service delivery, maintain compliance, and drive continuous improvement.</p> <p>This is a fantastic opportunity to play a key leadership role in delivering high-quality, responsive repair services that directly impact the well-being of our residents. If you are a proactive, solutions-oriented leader with a passion for improving service delivery, we would love to hear from you.</p> <p>Replace this wording with a few paragraphs identifying the post's key duties and responsibilities. Ensure that you include sufficient information for a potential applicant to understand what the role involves as you will not be attaching a copy of the job profile to the advert. If there is more than one post available, please ensure that you include details of how many posts are available.&nbsp;</p> <p>You will manage individual cases with works valued up to £50K, ensuring optimal value is achieved from contractors while minimising legal costs. This high-profile role requires strong stakeholder management skills to ensure satisfaction among both internal and external parties. The focus will be on delivering cost-effective repair services, promoting proactive investment in housing stock, and maintaining high living standards for residents.</p> <p><strong>Direct Reports:</strong></p> <ul>  <li>Two Legal Disrepair Surveyors</li>  <li>One Legal Disrepair Coordinator<br>&nbsp;</li> </ul> <p><strong>&gt;&gt; </strong><a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/DisrepairManager.pdf" target="_blank"><strong>Click here to download the Role Profile</strong></a><strong> &lt;&lt;</strong>&nbsp;</p>  <p><strong>Key Responsibilities:</strong>&nbsp;</p> <ul>  <li>Manage a professional legal disrepair service, ensuring high-quality repairs within budget.</li>  <li>Collaborate with Council stakeholders to develop and implement service improvement plans.</li>  <li>Effectively manage and report on the disrepair budget, adhering to financial controls.</li>  <li>Ensure compliance with Lambeth Council’s financial procedures and regulations.</li>  <li>Lead service improvement strategies to minimize liability and enhance delivery.</li>  <li>Develop strategies to manage and reduce legal disrepair cases, aligning with Council policies.</li>  <li>Supervise the Housing Disrepair Team to ensure high-quality repairs and minimize legal exposure.</li>  <li>Ensure compliance with all statutory, legislative, and health and safety requirements.</li>  <li>Manage legal disrepair contracts, focusing on contractor performance, budget control, and policy decisions.</li>  <li>Foster relationships with legal advisers, contractors, and stakeholders to support claim settlements and enhance repair services.</li>  <li>Lead the team in adopting innovative solutions and best practices by collaborating with other London Boroughs and Social Housing Landlords to reduce disrepair claims and costs.</li>  <li>Use data insights and predictive modelling to identify service improvements and reduce disrepair claims.</li>  <li>Support the strategic action plan and demand reduction initiatives.</li>  <li>Manage contracts in line with KPIs and Waltham Forest Contract Management Model, collaborating across departments to improve services and customer experience.</li> </ul> <p><strong>To be considered for an interview supporting statement should clearly evidence:</strong></p> <ul>  <li>Experience as a contract manager in a maintenance environment with knowledge of Housing Disrepair Protocol.</li>  <li>Knowledge of housing finance and budgetary control.</li>  <li>Understanding of maintenance contract delivery in an urban environment.</li>  <li>Knowledge of landlord/tenant matters, leaseholder consultation requirements, and contract dispute resolution.</li>  <li>Strong written, oral, presentation, and data analysis skills.</li>  <li>Experience leading an operational team in a housing environment.</li>  <li>Experience in repairs and maintenance service delivery, sustainability, and construction at a senior management level.</li>  <li>Experience administering building-related contracts at a senior level.</li>  <li>Experience managing and monitoring budgets.</li>  <li>Experience supervising and developing staff.</li>  <li>Strong budget management, risk management, monitoring, and financial control skills.</li>  <li>A relevant housing qualification or demonstrable experience.</li> </ul>  <p>To be considered for this position, you should meet the following requirements: Essential duties and responsibilities of the role&nbsp;</p> <p><strong>Qualifications and Requirements:</strong>&nbsp;</p> <ul>  <li>Proven experience in managing housing repairs or disrepair services.</li>  <li>Strong understanding of financial management and budget control.</li>  <li>Excellent leadership and team management skills.</li>  <li>Ability to develop and implement service improvement plans.</li>  <li>Knowledge of legal and regulatory requirements related to housing repairs.</li>  <li>Strong communication and collaboration skills.</li>  <li>Problem-solving and decision-making abilities.</li> </ul>  <p><strong>Terms and conditions:</strong>&nbsp;</p> <p>The below terms and conditions apply to this role:&nbsp;</p> <ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;</li> <li>Satisfactory DBS check;&nbsp;</li>  </ul>  <p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;</p>  <p><strong>How to Apply:</strong>&nbsp;</p>  <p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;</p>  <p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;</p>  <p><strong>Equal Opportunity Employer:</strong>&nbsp;</p> <p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;</p>  <p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;</p>  <p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;</p>  <p>For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;</p>  <p><strong>Contact Information:</strong>&nbsp;</p> <p>If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon AD -Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a></p>  <p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;</p>  <p>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;</p>  <p>Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;</p>





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London Borough Of Waltham Forest

Disrepair Manager.

<p><strong>Job Title:</strong> Recycling Centre Service Technical Asst<br><strong>Starting Salary:</strong> £27,694 progressing to £31,022 per annum (pro rata for part time)&nbsp;<br><strong>Hours:</strong> 37<br><strong>Location:</strong> Countywide<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Growth &amp; Environment</p><h4>About the team</h4><p>This is an exciting opportunity to have a positive impact on the lives of all of Hertfordshire’s residents and join the Waste Management Unit for Hertfordshire County Council. As the Waste Disposal Authority, we are responsible for waste management contracts and providing a network of Recycling Centres across the county.</p><p>With a particular focus on helping develop the Recycling Centre service into a nationally recognised example of excellence, we are recruiting for a permanent Technical Assistant to support our growing team.</p><p>Reporting to the Technical Manager in the Recycling Centre Team you will work alongside colleagues at all levels delivering a complex statutory service.</p><h4>About the role</h4><p>This job is varied with tasks generated from various sources including service users, colleagues, and other stakeholders. The service is politically high profile and high value. Accordingly, we would be looking for someone to undertake duties to a high standard.</p><p>You’ll get involved with supporting all aspects of the Recycling Centre Service including overseeing enquires; complaints and compliments coming into our central ‘WasteAware’ email box; raising works orders and paying invoices and managing stock and distribution of equipment PPE and other consumables. The role involves some travel around the county to Recycling Centres; therefore, the successful applicant must have access to a car with suitable business use insurance.</p><p>We are looking for someone to assist colleagues with technical advice in relation to the use of HCC mobile phones; administration of software including the Van Permit Scheme; weighbridge operation and ability to download and securely share CCTV/ BWVC footage to assist with various types of investigations.</p><p>This role will be an ideal steppingstone for someone wanting to pursue a career in Waste Management. You’ll be joining a supportive and knowledgeable team committed to delivering a high-quality service to the public.</p><h4>About you</h4><p>With well-developed organisational, prioritising and time management skills, you will need to be confident using Microsoft Office, with the ability to quickly learn new software systems and council processes. Excellent communication skills, both written and verbal, are essential as you will often be the first point of contact for service users.</p><p>The successful candidate will bring a positive, solution-focused attitude and be comfortable working both independently and as part of a team. Experience in handling data, working with stakeholders, or supporting compliance in health and safety would be an advantage.</p><p>The Recycling Centre team frequently work from an office located on the Ware Recycling Centre so the ability to travel to different work locations from time to time is required.</p><p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p>This job role is within the Community Services, level COM7 job profile. Please locate this via:</p><p>Job profiles - Community services</p><p>To hear more about this opportunity please contact Sophie Meissner on 07812 323092&nbsp;for an informal discussion about the role.</p><p>Interview Date: TBC</p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





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Recycling Centre Service Technical Asst

<h4>About the role</h4><h4>Role Summary</h4><p>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. </p><h4>Salary:</h4><p>£35,412 per annum</p><h4>Hours of Work:</h4><p>35 hours per week</p><h4>Contract:</h4><p>12 month fixed term contract</p><h4>Probation Period:</h4><p>Six months</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"</p><p>Ricky Brown, IT Service Delivery Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 12 September 2025</p><h4>Interview Date:</h4><p>Thursday, 18 September 2025</p><a href="https://prteam.typeform.com/to/QyF09JN3" target="_blank">Apply now</a>





<ul></ul>

IT Trainer

<h4>About the role</h4><h4>Role Summary</h4><strong><em>This role is subject to a DBS check.</em></strong><ul><li> To work as part of a team managing our Independent Living Officers and working to implement our Older Persons Strategy by contributing to meetings, action plans and leading on positive change to build vibrant communities. Take an innovative approach to reduce voids and promote our independent Living service. </li><li> To take residents on a journey of involvement ensuring the residents voice is heard to shape and influence our services and provide ‘places people want to live.’ Ensure excellent communication with residents by attending meetings, keeping residents updated with timely communication and ensuring residents needs are met, keeping our residents at the heart of what we do. </li><li> Lead, support and motivate a team of independent Living Officers, developing them as individuals and creating a culture of continuous service improvement. Support the Independent Living Service Manager to create a seamless service for staff and residents on the day to day service delivery. </li></ul><strong><em>A full clean driving licence and access to a vehicle is required for this role. </em></strong><h4>Salary:</h4><p>£35,116 per annum</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>Six months</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I joined the group as the Independent Living Service Manager 9 years ago leading a great team of officers providing services for over 55 customers. </p><p>I have worked in social housing for 25 years and led Neighbourhood Housing Teams, Allocation &amp; Lettings and Independent Living during this time. I enjoy working with great people who share the same aspiration of providing great homes and services for our customers".</p><p>Nicola Constable, Independent Living Service Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p><strong> Leadership &amp; Management </strong></p><ul><li> Provide strong leadership, manage, motivate and develop a team of Independent Living Officers, offering person centred, time limited preventative services to TCH residents. </li><li> Conduct regular performance evaluations, providing constructive feedback and support and identifying any training or development needs. </li><li> Collaborate with the Independent Living Service Manager in recruitment, selection and onboarding of new staff members. </li><li> Ensure that the team are pro-active in the identification of the support needs of residents, utilising referrals to outside agencies. </li><li> To provide leave and sickness cover across all Independent Living when staffing levels are low ensuring that staffing levels are maintained. </li><li> To provide a weekly rota of staff covering schemes to TCH staff, Careium and record on the rota training/ absence. </li><li> Support colleagues in providing services to residents and across all Independent Living schemes. To ensure properties and schemes are well managed and maintained ensuring high levels of customer satisfaction within our Older Person Services. </li><li> To represent TCH at external agency meetings in relation to individual residents &amp; community safety. </li><li> Work to deliver a high standard of intensive housing management including directing/monitoring contractors for the services required e.g. grounds, window cleaning, cleaning, pest control and any other contracts attached to the service. </li><li> Ensure the safety of staff within working hours by monitoring signing on/off procedures and use of the Peoplesafe/Calendar in line with Lone Working Procedures. </li><li> Support and motivate the team to build communities within our schemes, by looking at opportunities to include the outside community, health professionals and promoting activities to improve health and wellbeing. </li><li> Maintain accurate records in relation to resident’s vulnerability and support requirements, ensuring effective communication internally and with external partners. </li><li> Make appropriate referrals to assist residents to sustain their tenancy and improve their well-being and take steps to ensure customers remain engaged with required support. </li><li> Raise Purchase Orders when required and monitor budget levels within the financial year looking for value for money and savings. </li><li> To deputise for the Independent Living Service Manager at times when they are unavailable due to annual leave, training, meetings or sickness. </li></ul><p><strong>Tenancy</strong></p><ul><li> Address, monitor and report any breaches of tenancy. Respond to complaints and tenancy disputes in a timely manner, including preparing papers for court where necessary. </li><li> Ensure viewings and tenancy signups are arranged within the shortest possible timescale and an introductory visit is booked in with the resident by the Independent Living Officers. </li><li> Carry out procedures and administration relating to tenant rights, mutual exchanges, succession, joint/sole tenancies, abandoned properties, notices. </li><li> To support and guide the Independent Living Officers in ASB, ensuring cases are recorded on systems provided and monitor actions and timelines. </li><li> Be an active and flexible participant in resident involvement. Liaise with residents by regularly attending schemes, bi monthly resident meetings/ sheltered panel to promote effective older persons resident involvement. </li><li> Assist the Independent Living Officers with building inspections, identifying elements of maintenance required, report repairs and being proactive in implementing the required works. Maintain a high standard of cleanliness safety and security. </li><li> To manage our Independent Living stock in accordance with the policies and procedures of TCH including managing anti-social behaviour, tenancy management, Safeguarding. </li><li> To work effectively with other internal staff, external partners and agencies to ensure that the services are seamless and tailored to meet the needs and aspirations of the residents, based on clear mutual expectations. </li><li> Work with the Housing Option Team to ensure that the needs of Town &amp; Country older residents are reflected in the local offer in our neighbourhoods, reflecting the make up of our client base. </li><li> Take action in accordance with policy and procedure in all safeguarding concerns. </li></ul><p><strong>Compliance &amp; Regulation</strong></p><ul><li> Take responsibility for the security and safety of our Specialist Housing to the agreed level. This will include undertaking checks to fire and call system alarms or equipment and taking responsibility for contacting the appropriate agencies to service defects. </li><li> Ensure that H&amp;S tasks are carried out by the Independent Living Officer, recorded on appropriate systems and monitored. </li><li> Maintain and monitor all relevant record systems (e.g. React, Genero &amp; Touchpoint etc), including computer management systems. </li><li> To assist persons by providing first aid facilities/treatment. </li></ul><h4>General</h4><ul><li> To adhere to our equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards our key performance indicators and professional standards. </li><li> To ensure that relevant TCH policy procedures are developed to respond to external challenges facing the organisation and the needs of residents. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training and attend other meetings and staff events as required. </li><li> To undertake other such duties as may be reasonably expected from time to time. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE or equivalent education. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Knowledge and or experience of housing and tenancy management. </li><li> Demonstrable experience of working with vulnerable people. </li><li> A working knowledge of welfare benefits and relevant legislation. </li><li> Ability to produce clear and concise written reports. </li><li> Ability to adapt and respond to changes in legislation and requirements. </li><li> Effective use of IT systems, including Microsoft Office and databases. </li><li> Ability to persuade, influence and negotiate with a wide range of people gaining their commitment and influencing outcomes. </li><li> Able to analyse information and data logically and reach sound conclusions. </li><li> The ability to interact and build productive relationships internally and externally. </li><li> Ability to undertake general tenancy issues including repairs, income collection, ASB and resident involvement. </li><li> Ability to work on own initiative and initiate new ideas. </li><li> Ability to communicate effectively at all levels within the organisation and externally. </li></ul><h4>Behaviours</h4><ul><li> Demonstrates resilience in pressured and stressful situations. </li><li> Demonstrate a solution focused approach to resolving issues and challenges. </li><li> The desire to address the needs of customers in a way that shows commitment to excellent customer service. </li><li> The strength and drive to meet high personal standards and commit to challenging goals and objectives. </li><li> Ability to be flexible in approach to changes in the working environment. </li><li> The ability to interact and build productive relationships internally and externally. </li><li> Evaluates and reviews work to meet high personal standards that consistently meet or exceed expectations. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Wednesday, 20 August 2025</p><h4>Interview Date:</h4><p>Tuesday, 26 August 2025</p><a href="https://prteam.typeform.com/to/YQvAQGSd" target="_blank">Apply now</a>





<ul></ul>

Independent Living Team Leader

<h4>About the role</h4><h4>Role Summary</h4><p>To design, specify and manage domestic building works with the aim of adapting and repairing the homes of our customers to enable them to live safely and independently.</p><p><em><strong>Please note:</strong></em></p><ul><em><li> We reserve the right to close this vacancy early if a suitable applicant is found.</li></em><li><em> This role involves coverage of the Medway area and is therefore ideal for candidates located nearby. </em></li></ul><h4>Salary:</h4><p>£45,505 per annum</p><h4>Hours of Work:</h4><p>35 hours per wekk</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>Six month</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I have been in the team since 2017, and we work across the Medway area to support people to apply for, and access, local government grant funding to provide essential adaptations to their homes. I feel it is so rewarding for the team and I to be a part of this invaluable service knowing that we are having a direct impact to help people to remain living independently in their own homes.”</p><p>Sharon Mann, Team Manager </p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><strong>Technical</strong><ul><li> Inspect and survey customer’s homes providing a technical assessment and advice regarding repairs and improvements. Provide guidance to enable customers to make informed decisions around independent living, health, and wellbeing. </li><li> Prepare accurate and clearly produced drawings, specifications, and schedules of rates to agreed timescales. </li><li> Demonstrate comprehensive knowledge of legislation and law to include Building Regulations, CDM regulations, statutory consents, Health &amp; Safety Regulations and Party Wall matters. </li><li> Agree timetables, work programmes with builders. </li><li> To demonstrate a working knowledge of contract law in respect of standard forms of building contract. </li><li> To inspect and certify building works for purposes of valuation and payment of contractor’s invoices. </li><li> Instruct building contractors in respect of variations to specified work and assess and agree associated costs. </li><li> To accept or refuse building works based on a technical assessment of quality and compliance with contract documentation. </li><li> Monitor and report upon the performance of building contractors as part of the Agencies continuous improvement programme. </li><li> Carry out risk assessments regarding personal safety and that of others within proximity of working environment. </li><strong>Administrative</strong><li> Hold a dynamic caseload of projects from initial inspection to completion and to manage it to ensure as far as is possible that performance targets are met. </li><li> Hold case meetings as required to identify and resolve problems to assist with the smooth and efficient flow of cases. </li><li> Provide technical information and reports as required to internal and external contacts. </li><li> Investigate and respond to customer enquiries and complaints in a timely and efficient manner. </li><li> Keep accurate records in respect of cases are kept and that all records are factual and free from personal opinions and where appropriate, are clearly identified as confidential. .</li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible and recognise, respect, and promote the different roles and diversity of the individuals within the business</li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role requires the individual to travel to various sites across Hastings &amp; Rother in East Sussex and it is expected that an individual in this role has a <em><strong> full driving licence </strong></em>and access to a car with relevant insurance.</li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li>Evidence of a good educational standard, including GCSE English and Maths. </li><li> Recognised qualification such as BTEC in Building Construction.</li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Experience of managing a caseload. </li><li> Managing/supervising contractors carrying out adaptations and repairs in domestic housing. </li><li> Designing and planning extensions and major adaptations to domestic buildings including all surveys, calculations, statutory applications, design statements and detailed tender documents. </li><li> Accurately produce drawings using AutoCAD. </li><li> Successfully preparing works for Planning and Building Regulations approval. </li><li> Well organised with excellent time management skills, able to arrange and manage workload demands, determine priority tasks, meet tight deadlines, and achieve goals. </li><li> Knowledge of energy efficiency measures. </li><li> Experience of domestic construction and building repairs and maintenance. </li><li> Knowledge of up-to-date grants and loans available for customers. </li><li> Knowledge of related services provided by the statutory and voluntary sector. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Flexible and problem-solving abilities essential. </li><li> Demonstrate commitment to equality and diversity and a genuine desire to help people with disabilities and/or support needs. </li><li> Self-reliant and able to work on own initiative with minimal supervision as well as part of a team. </li><li> Understanding of confidentiality and data protection issues. </li><li> Comprehensive IT skills to include use of Microsoft Office and ability to maintain electronic records, with attention to detail. </li><li> To be able to work outside your normal office hours as required. </li><li> To be willing to train and gain qualifications to enhance own ability to undertake role. </li><li> Able to work in other office locations as required. </li><li> You will need to be able to drive and have access to suitable means of transport. Personal vehicles need to be insured for business use. </li><li> An enhanced DBS check is required for this role.</li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 1 September 2025</p><h4>Interview Date:</h4><p>Tuesday, 2 September 2025</p><a href="https://prteam.typeform.com/to/h87bNHpX" target="_blank">Apply now</a>





<ul></ul>

Surveyor

<h4>About the role</h4><h4>Role Summary</h4><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows;</p><ul><li> To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures. </li><li> To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer. </li><li> To support individual tenants and leaseholders to sustain their tenancies/leases with TCH. </li><li> To ensure the scheme is safe. </li><li> To complete administrative tasks as directed by the Housing Officer. </li><li> The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes. </li></ul><h4>Salary:</h4><p>£12.60</p><h4>Hours of Work:</h4><p>Day, Evening and Night shifts available</p><h4>Contract:</h4><p>Bank/Casual </p><h4>Probation Period:</h4><p>NA</p><h4>Notice Period:</h4><p>ASAP</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!</p><p>The Housing Support team enables people to maintain their independence in their own self-contained flats.</p><p>If you enjoy making a difference to people's lives, then this role could be ideal for you!"</p><p>Sharon Davies, Housing Officer</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures. </li><li> Work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require enabling them to sustain their tenancies. </li><li> Priority MUST be always given to emergency calls and all emergency calls must recorded. </li><li> Help publicise, facilitate, and take part in a range of social events and activities to be agreed in advance with the Housing Officer and take place each evening. </li><li> Encourage tenants, leaseholder, friends and relatives and volunteers to organise and take part in events. </li><li> Follow the Risk Assessments and Health and Safety policies and procedures when planning and running events. </li><li> Where payment is required for activities the post holder will follow the cash handling procedures. </li><li> Provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers. </li><li> Ensure that appropriate records are maintained relating to services provided. </li><li> Make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </li><li> Carry out other administrative tasks as directed by the Housing Officer. </li><li> No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. </li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role may require the individual to travel to various sites across our housing stock and it is expected that an individual in this role has a full driving licence and access to a car with relevant business insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Demonstrate evidence of competence to undertake the post. </li><li> Housing management (or similar) experience in the voluntary, public or private sectors. </li><li> Willing to undertake training. </li><li> Efficient and effective administrative skills. </li><li> To demonstrate honesty, trustworthiness, reliability and respectfulness. </li><li> Enhanced Disclosure from the Disclosure and Barring Service. </li><li> Ability to manage and work within a small budget. </li><li> Application of H&amp;S practices. </li><li> Health and Safety risk assessment. </li><li> Use of IT to facilitate and support improvements to services, good communications and useful Management Information. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Ability to lead and motivate. </li><li> Manage conflict. </li><li> Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities. </li><li> Recognise and work to meet where possible the diverse and unique needs of each tenant. </li><li> Strong commitment to non-discriminatory housing services. </li><li> Ability to have ideas accepted even in the face of initial opposition. </li><li> Negotiate effectively. </li><li> Good communication skills - both written and verbal. </li><li> Ability to communicate effectively at all levels within and external using appropriate styles with different groups, e.g. staff, tenants, relatives. </li><li> Commitment to providing excellence in Housing Services. </li><li> Think ahead and plan. </li><li> Demonstrate a positive attitude towards change. </li><li> Take on further responsibilities. </li><li> Undertake relevant training and development. </li><li> Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. </li><li> Ability to prioritise. </li><li> Problem solving abilities. </li><li> Meet deadlines and advise of any problems early. </li><li> Ability to function effectively under pressure and in a crisis. </li><li> Some flexible approach to working hours may be required. </li><li> Ability to represent the organisation and lead and participate in a wide range of social activities. </li></ul><h4>Behaviours</h4><ul><li> Be aware of support needed by others and identify and address any issues at an early stage where possible. </li><li> Consider how actions could support others. </li><li> Be prepared to give encouragement and offer assistance or advice when needed. </li><li> Strong sense of customer focus. </li><li> Explain things logically. </li><li> Keep to the point. </li><li> Style that is warm, caring and friendly. </li><li> Express ideas confidently where required. </li><li> Caring and compassionate towards people in need of care and support. </li><li> Tailor style and service to meeting individual’s needs. </li><li> Build rapport with customers, colleagues and staff. </li><li> Demonstrate a pleasant, professional manner. </li><li> Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant. </li><li> Ask questions to gather necessary information. </li><li> Weigh the advantages and disadvantages of a course of action before reaching a decision. </li><li> In the absence of all relevant information defer deciding until all the necessary extra data is gathered, referring to others when necessary. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Thursday, 21 August 2025</p><h4>Interview Date:</h4><p>Wednesday, 3 September 2025</p><a href="https://prteam.typeform.com/to/naPyEt0B" target="_blank">Apply now</a>





<ul></ul>

Bank Housing Support Worker (Days, Evenings and Nights)

<h4>About the role</h4><h4>Role Summary</h4><p>You will drive, support and guide on operational Health &amp; Safety issues across TCH’s portfolio - initially prioritising our repairs, maintenance and construction teams. This involves delivering health and safety excellence through the development of our health and safety management system, creating and implementing robust risk and safety assessments, safe systems of work, training, coaching, health and safety promotions, inspections, accident/incident prevention and investigations, and building a great health and safety culture.</p><p>Responsible to: TCHR General Manager</p><p>Responsible for: All repairs related health and safety, environmental, management framework, policies and procedures. </p><h4>Salary:</h4><p>£56,053</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>Core accountabilities </p><p>•Implement and manage the new Information Management System for H&amp;S<br>•Deliver on health and safety management, behaviours and cultures<br>•Establish and deliver robust health and safety requirements for our repairs, maintenance and construction works.<br>•Compile reports and generate effective action plans to rectify any deficiencies found<br>•Establish risk assessments in place for TCHR activities and ensure control measures are understood, implemented and monitored<br>•Establish safe systems of work for high/medium risk operations and ensure effective implementation<br>•Ensure robust risk management solutions and controls for lone working, PPE, manual handling, CoSHH, driving for work, working at height, work equipment<br>•Implement and ensure robust personal safety arrangements (encompassing lone working and violence and aggression) and monitor understanding and effectiveness<br>•Assist with the compilation, review and distribution of health and safety policies and procedures<br>•Undertake regular inspections in line with the health and safety audit plan, and compile reports and generate effective action plans to rectify any deficiencies<br>•Investigate accidents, incidents and health &amp; safety concerns (including RIDDOR) and ensure appropriate control and prevention measures in place<br>•Develop and deliver a range of toolbox talks, practical and technical health and safety related training courses<br>•Develop and deliver formal and informal health and safety communication programmes<br>•Support local management and safety support staff e.g. safety coordinators, fire wardens &amp; first aiders<br>•Manage the health and safety systems and portals e.g. accident/incidents, lone worker and intranet<br>•Review and monitor contractor health and safety selection, assessment, management and control<br>•Create health and safety data and dashboards<br>•Monitor health and safety performance compliance and control<br>•Work with Heads of Services, Line Managers and Team leaders to drive positive health and safety cultures and behaviours within TCHR teams<br>•Provide support and guidance to key stakeholders e.g. Compliance, Asset Management, Epsom DLO and External Contractors<br>•Provide regular updates to the General Manager of TCHR on health and safety risks, concerns, opportunities and wins across the group sites.</p><p>Other Key responsibilities </p><p>•The H&amp;S Manager will act as Principal Designer for all repair work<br>•The H&amp;S Manager will be responsible for compliancy under the Construction, Design &amp; Management (CDM) Regulation 2015 within TCHR<br>•Awareness of fire safety, wellbeing, personal safety </p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.<br>•This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </p><p>This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Health and Safety Degree, NEBOSH Diploma, NVQ L6 Diploma or equivalent<br>•CMIOSH status or working towards<br>•GCSE standard or equivalent education<br>•Competent user of Microsoft Office packages (Outlook, Word, and Excel)<br>•IMaPs (APS Accreditation)</p><h4>Key Skills &amp; Competencies</h4><p>•Experience of document management and diary co-ordination<br>•Knowledge of the housing sector would be an advantage<br>•Experience of delivering advice and complex information often in challenging situations<br>•Ability to manage expectations and act as a gatekeeper<br>•Knowledge of risk management/assessment frameworks<br>•Preferable to be a recognised internal or lead auditor qualification<br>•Experience of health, safety and environmental management systems (e.g. ISO45001, ISO14001)</p><h4>Behaviours</h4><p>•Excellent verbal and written communication skills<br>•Strong interpersonal, influencing and negotiation skills<br>•Good numerical and analytical skills<br>•Proven ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously and accurately.<br>•Proactive approach to solving problems<br>•Able to work as an effective team member with minimum supervision<br>•Ability to multitask and anticipate assignments while maintaining meticulous attention to detail<br>•Demonstrates resilience in pressured and stressful situations<br>•Ability to deal with sensitive information, maintaining discretion and confidentiality<br>•Ability to create an environment of trust, fairness and openness.<br>•Ability to lead and motivate a team.<br>•Able to work with a high degree of autonomy and flexibility.<br>•Committed to continuing personal and professional development.</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 21 July 2025</p><h4>Interview Date:</h4><p>Friday, 1 August 2025</p><a href="https://prteam.typeform.com/to/ke7SdIkZ" target="_blank">Apply now</a>





<ul></ul>

Health Safety Environmental and Compliance Manager

<h4>About the role</h4><h4>Role Summary</h4><p>To be responsible for a wide range and complexity of development schemes from the point they are handed over from the New Business Team (NBT) through to conclusion of the Final Account/End of Defects Liability Period. Of paramount importance is the requirement that all schemes are project managed in such a way as to ensure they are delivered on time, to agreed budget and required design and quality standards.</p><h4>Salary:</h4><p>£45,000 to £50,000</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I’ve worked in the Development Team for over 6 years now, overseeing a number of our housing development projects. It’s important to me to foster a collaborative and inclusive environment where everyone can excel and feel confident in sharing new ideas and ways of working.</p><p>Outside of work, I enjoy running and playing video games, which often inspire my approach to problem-solving."</p><p>Fernando Temprano - Head of Development and Construction</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>KEY RESPONSIBILITIES</p><p>•Be responsible for providing day-to-day project management on a diverse and, sometimes complex, range of developments, as directed by the Head of Development &amp; Construction.</p><p>•Liaise with solicitors, contractors and local authorities to ensure legal documents are agreed and signed within the required timescales (include s106, s104, s38, S278, Nominations Agreements, Bonds and Sureties, Collateral Warranties, Wayleaves and Easements). Negotiate to remove or alter planning conditions where necessary.</p><p>•Represent the organisation at monthly site meetings with contractor, architect and employer’s agent and other external parties and make appropriate decisions to progress the scheme.</p><p>•Monitor the contractor’s progress and performance on site against programme and act to achieve improvement where necessary.</p><p>•Assume the Client Role and responsibilities under the CDM 2015 Regulations: review Pre-contract Health &amp; Safety File and liaise and co-operate with Principle Designer and CDM Advisor during and post contract to ensure contractor and all consultants comply.</p><p>•In liaison with Employers Agent be responsible for all risk management aspects of individual projects.</p><p>•As schemes progress, negotiate changes and/or upgrades to specification by having due regard for (and reviewing) the original plans, working drawings and budget control. Ensure continued compliance with all Homes England and TCHG requirements.</p><p>•Monitor and control scheme expenditure against the agreed contract sum, scheme and cash flow forecasts. Inform the Head of Development and Construction and the Finance Team of deviations from agreed financial parameters. If necessary, re-appraise the scheme, using the Group’s financial appraisal model and seek a new Delegated Authority prior to proceeding. </p><p>•Local Authority Partners etc, advise on scheme progress, forecast completion and handover dates, prepare quarterly illustrated Progress Reports, participate and/or Chair regular liaison meetings and organise site visits as necessary. </p><p>•Chair regular liaison meeting with internal stakeholders. advise on scheme progress, forecast handover dates and respond to queries raised at meetings. </p><p>•Provide information for Love Living Homes Team to assist early marketing of all home ownership and rented properties.</p><p>•Ensure all properties are acceptable for handover at Practical Completion and that all required documentation is in place, (e.g. H&amp;S Files, Operating Manuals, As Built Drawings, HUG’s, Keys, Meter Reading etc), prior to accepting handover on behalf of the Group.</p><p>•Participate and contribute to scheme design proposals and discussions, assisting the New Business Team (NBT) as appropriate to ensure compliance with all Homes England funding requirements, Design &amp; Quality Standards, the Group’s Design Guide &amp; Technical Brief and regulatory requirements. </p><p>•Ensure all new business opportunities are highlighted to the NBT at the earliest opportunity.</p><p>•Keep accurate scheme information recorded on internal platforms (Pamwin, Dynamics) to allow for accurate financial and programme forecasting for internal stakeholders.</p><p>•Monitor contractor performance during Defects Liability Period and co-ordinate End of Defects Inspections with EA to ensure satisfactory resolution on behalf of the Group and our customers.</p><p>•Negotiate the settlement of outstanding defects at the end of the Defects Liability Period and keeping other departments (Housing and C&amp;C, Asset Management) informed of progress</p><p>•Initiate Customer Satisfaction Surveys following Practical completion/handover. Respond to survey comments with resident, in order that issues can be addressed. </p><p>•Agree the Final Account, any deductions and/or release of retention monies as appropriate. Keep the Finance Department informed of progress. </p><p>•Undertake Contractor and consultant post contract reviews and pass details to the Procurement Manager for monitoring purposes.</p><p>•Prepare for, organise interviews/viewings and attend scheme audits, as required by Homes England and/or the Group’s Internal Auditors.</p><p>•Undertake a final scheme audit and appraisal and archive files and contract documentation as appropriate.</p><p>•Actively promote the Group’s Equal and Diversity Policies in all aspects of duties relating to staff, residents, contractors, consultants and external agencies. </p><p>•Compile and maintain accurate scheme files required for charging and auditing purposes and prepare, scheme progress and KPI reports. </p><p>•To work always within the Group’s risk management framework and contribute to the identification and management of risk at both a team and organisational level. </p><p>•Represent and promote TCHG at meetings and events with contractors, consultants, Local Authorities, and residents etc</p><h4>General</h4><p>General:</p><p>•To adhere to the Group’s equal opportunities policy and to actively promote equality of opportunity wherever possible.</p><p>•Recognise, respect and promote the different roles and diversity of the individuals within the Group.</p><p>•To actively contribute towards the Group’s key performance indicators and professional standards. </p><p>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.</p><p>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.</p><p>•To participate in training and attend other meetings and staff events as required.</p><p>•To complete formal complaints in line with TCH complaints policy. </p><p>•To undertake other such duties as may be reasonably expected from time to time.</p><p>•Be an effective member of your team, presenting a positive impression of your section and the Group.</p><p>This job description is a guide to the nature of the work required. It is not comprehensive and does not form part of the contract of employment.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Good standard of general education to degree level or equivalent experience </p><p>•Have or working towards a professional Qualification in a Project Management/Building related discipline (Desirable)</p><h4>Key Skills &amp; Competencies</h4><p>•Detailed knowledge and understanding of housing development process</p><p>•Experience in project managing diverse and complex developments</p><p>•Experience in communicating and liaising with solicitors, contractors and local authorities within time scales</p><p>•An understanding of contracts and procurement practices. (Desirable)</p><p>•Understanding of common and emerging design and construction defects and how to avoid them (Desirable)</p><h4>Behaviours</h4><p>•Excellent project management skills. </p><p>•Excellent financial and numerical skills including budget and cashflow management.</p><p>•Excellent communication skills </p><p>•Excellent customer service skills. </p><p>•Strong organisational skills</p><p>•Aptitude to plan and prioritise workloads</p><p>•Ability to write reports.</p><p>•Possess a clean driving licence and a car available for the role</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 28 July 2025</p><h4>Interview Date:</h4><p>Tuesday, 5 August 2025</p><a href="https://prteam.typeform.com/to/wyoOJcPf" target="_blank">Apply now</a>





<ul></ul>

Project Manager (Delivery)

<h4>About the role</h4><h4>Role Summary</h4><p>To make a measurable, positive difference to TCH residents and help meet organisational and regulatory objectives by championing resident engagement and co-creation of services with residents ensuring the ‘resident voice’ features in all customer-facing and non-customer facing services.</p><h4>Salary:</h4><p>32,205</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I have been with TCH for just over two years now and it is lovely to work with an organisation who understands the importance of resident engagement.</p><p>Our role is to make measurable, positive differences to residents and to help meet business objectives by championing resident engagement and co-creation of services with residents thereby ensuring the ‘resident voice’ features in all customer facing and non-customer facing services.</p><p>I believe that by knowing our residents, and by including their voice in everything we do, we can deliver excellent services. It is also currently an exciting time for resident engagement with the introduction of the new Consumer Standards, which formally places residents at the centre of everything we do. There is lots to do!"</p><p>Sarah Tickner - Resident Engagement Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>•Lead on engagement activities, promoting innovation and good practice across the organisation, including any approaches such as co-creation in the design of service improvements.<br>•Support in the promotion and production of marketing and advertising materials for engagement events.<br>•Facilitate resident involvement events in collaboration with operational teams.<br>•Provide support to TCH staff in dealing with and understanding resident engagement feedback by sharing good practice and ensuring awareness of key trends and themes to support performance and service improvement.<br>•‘Close the loop’ by tracking, evidencing and reporting on impact made to services from resident engagement activity.<br>•Support compliance with Equality and Diversity legislation by working with teams to ensure understanding of resident groups, accessibility, and satisfaction and working to identify and engage underrepresented and harder to reach groups and individuals.<br>•Target all engagement events to meet the diverse needs of our residents, removing barriers to engagement and in doing so help TCH meet regulatory requirements.<br>•Support formal engagement structures and new initiatives to ensure greater numbers of residents get involved.<br>•Support local engagement groups, including associations, clubs, focus groups, community events and other local similar groups and events. </p><p>Engagement and Insight </p><p>•Promote, develop, and sustain effective resident engagement by increasing the impact of engagement activities.<br>•Assist the Resident Engagement Manager and data and insight team in the collection, collation, analysis and reporting of all customer insight, using methods such as tailored Surveys, WordNerds and CX Feedback.<br>•Produce Feedback Delivery Plans / Service Improvement Plans in collaboration with relevant Manager.<br>•Support reporting on all progress being made against Feedback Delivery Plans/Service Improvement Plans,<br>•Assist the Resident Engagement Manager with identifying resident insight projects<br>•Lead in the production of feedback outcomes to be included in newsletters, the website and on social media platforms, including “You Said, We’re doing …”, and main themes being identified by resident feedback. </p><h4>General</h4><p>GENERAL</p><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.<br>•This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </p><p>This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>Minimum A level/NVQ qualification. (Desirable)<br>•Housing Qualification or GCSE level passes Grade C or above, or equivalent and a willingness to work towards professional qualifications as required. </p><h4>Key Skills &amp; Competencies</h4><p>•A good understanding of customer experience.<br>•Experience of delivering resident engagement/empowerment to generate continuous improvement.<br>•Knowledge and understanding of a range of community engagement systems and techniques.<br>•A working knowledge on how to deliver projects (project management)<br>•Excellent, evidenced customer care skills and a “people” focussed approach to service delivery and track record of engaging with customers.<br>•High level IT skills, including the use of web-based systems.<br>•High quality communication skills, particularly in relation to report writing and with customers.<br>•Ability to design and deliver events and training activities for a variety of audiences.<br>•A record of high-quality service delivery.<br>•Experience in a frontline service environment.<br>•Advanced skills in Microsoft Word, Excel, and PowerPoint. (Desirable)<br>•Experience in a housing environment. (Desirable)<br>•An understanding of vulnerability and support services. (Desirable)</p><h4>Behaviours</h4><p>•A flexible approach to work, including evenings and weekend work.<br>•Excellent influencing and problem-solving skills.<br>•Ability to develop positive relationships with a wide range of stakeholders at all levels.<br>•Excellent organisational skills. </p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 30 June 2025</p><h4>Interview Date:</h4><p>Wednesday, 16 July 2025</p><a href="https://prteam.typeform.com/to/avOKGlVF" target="_blank">Apply now</a>





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Resident Engagement Officer

<h4>About the role</h4><h4>Role Summary</h4><p><strong>Purpose:</strong></p><ul><li> To carry out a range property maintenance works to Empty Homes to bring homes up to the lettable standard</li></ul><h4>Salary:</h4><p>£34,981 per annum</p><h4>Hours of Work:</h4><p>40</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>6 Months </p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I have worked here for 5 years during which time I moved from an Operative to a Void Chargehand position. I am looking forward to continuing my career journey with Town &amp; Country Housing and am looking for Voids Operatives to join my team."</p><p>Leonard Brooker, Voids Chargehand</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Receive and complete works via a PDA device and accurately record SOR codes on orders.</li><li> Work safely and always in accordance with the Health and Safety At Work Act. Encourage others to be safe in the workplace and report any safety concerns to a manager/supervisor/chargehand</li><li> Ensure job completion notes are accurately recorded and before and after photographic evidence is produced for audit purposes.</li><li> Ensure any additions or omissions to specification are accurately recorded.</li><li> Complete works that have been prepared on detailed work specifications.</li><li> All work to be completed to a high standard of quality.</li><li> Ensure that vehicle is kept clean and tidy and in a good state of repair.</li><li> Report all breakdowns/accidents and other vehicle related incidents to your Line Manager or equivalent.</li><li> To be careful with materials and company resources generally and ensure company tools are stored safely and kept in good working order.</li><li> Report any safeguarding concerns to your Line Manager or equivalent</li><li> Be responsible for reporting any issues of damp and mould and instigating repairs/works and ensure that where urgent cases of damp and mould are highlighted, decanting of residents is instigated.</li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible.</li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business.</li><li> To actively contribute towards key performance indicators and professional standards.</li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process.</li><li> This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.</li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.</li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.</li><li> Attend and participate in training and other meetings and staff events as required.</li><li> Be an effective member of your team, presenting a positive impression of your section and the business.</li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education</li><li> Competent user of mobile devices for receiving and recording work (PDAs)</li><li><em><strong>Full driving licence</strong></em></li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Experience working in social housing homes</li><li> Good trade skills</li><li> Good time management</li><li> Good understanding of working safely and responsibilities under HASWA</li><li> Knowledge of risk management/assessment frameworks</li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills</li><li> Excellent customer care skills</li><li> Good understanding of Schedule of Rates (SOR) codes</li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously and<br>accurately</li><li> Proactive approach to solving problems</li><li> Able to work as an effective team member with minimum supervision</li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail</li><li> Demonstrates resilience in pressured and stressful situations</li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality</li><li> Ability to create an environment of trust, fairness and openness.</li><li> Good team player</li><li> Able to work with a high degree of autonomy and flexibility. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/Uw61rDgC" target="_blank">Apply now</a>





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