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About this job

The Housing Team in Barking and Dagenham has a proud history of managing Council tenancies and will continue to strive to put residents at the heart of what we do. We deliver more than bricks and mortar and will use our influence to deliver positive change across the neighbourhoods we operate in. We strive to raise the standards of social housing, meeting the aspirations of our residents and fostering a culture of excellence. As the Housing Manager, you will play a pivotal role in leading and managing a team of 8 Housing Officers to ensure the delivery of a high-quality housing management service that meets the needs of our residents. This role requires a hands-on approach, focusing on positive outcomes and deliverables for residents while maintaining compliance with all regulatory requirements.

Special requirements for this post

You will have a working knowledge of tenancy and leasehold law and their application, with an understanding of key local issues around housing generally.

Committed to continual professional development including a willingness to complete the Chartered Institute for Housing CIH or other relevant qualification.

(Please note, pending confirmation of legislative changes, this role will require a qualification to demonstrate competence. If not already qualified, there will be an expectation to study towards a professional qualification).

About you

You are a dynamic and experienced leader with a passion for housing and a commitment to improving housing outcomes and a desire to make a meaningful impact to the community which you serve. Proven ability to inspire and motivate teams to achieve ambitious goals, fostering a culture of excellence and collaboration. You are adept at overseeing day-to-day operations, ensuring efficiency, compliance, and high standards of service delivery. Skilled in building and maintaining relationships with key stakeholders, including tenants, elected members, and partners. You have a proactive and a creative problem-solving mindset, capable of addressing challenges and seizing opportunities.

About us

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.

Our values, known as

• DRIVE, shape how we work: Deliver our best every day – and do what we promise
• Respond in a prompt, positive way to our community’s needs
• Inspire others with our attitudes and actions
• Value people for who they are and what they can do
• Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.