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Job Title: Support Officer
Starting Salary:£25,583 opportunity to progress to £28,142 per annum (pro rata for part time)
Hours: 25.8 hours
Location: Stevenage
Contract Type: Permanent
Directorate: Children's Services

About the team

We are looking for an enthusiastic and organised individual to join our team. This role will be within the Finance and Budgets function, working as a Support Officer in the Finance & Budget Team (Inclusion & Skills). This is a dynamic, multi-disciplinary team that supports frontline SEN services for children, young people, families, and schools.
This dynamic team processes payment transactions and resolves all payment queries relating to these transactions.

About the role

• You will make and record payments for education services received across Hertfordshire. This will involve maintaining detailed financial records.
• You will process invoices and Direct Payments, or query where appropriate, in a timely manner for a range of suppliers using SAP / ContrOCC
• You will liaise and work closely with colleagues across Childrens Services to assist in the delivery of an efficient and effective financial service
• You will respond in a business-like and customer focussed manner to queries from the public, providers, and other stakeholders in relation to payments and charges
• You will support the accurate and timely processing and recording of financial data and maintenance of financial records. This is to assist in the production of forecast figures within the Finance Business Partner for SEN (CS) team.
• There are a range of administrative tasks that this role could do – and you will be given any training needed

About you

Essential:

• Computer literate in particular experience in using Microsoft Office
• Strong verbal & written communication skills
• Proven time management and organisational skills
• Attention to detail & methodical approach to tasks
• Ability to prioritise and work to deadlines
• English & Maths

Desirable:

• Experience of creating purchase orders in SAP
• Experience in accounts payable
• AAT or equivalent qualification

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 6. Please locate the job profile here:

Job profiles: Business support services

To hear more about this opportunity please contact Kinga.Duda1@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: to be confirmed

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.