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Job title – Deputy National Parking Manager

Salary- £ 33,854 per annum

Contract type – Permanent

Hours – 37 hours per week, worked over 5 days across Monday to Sunday

Vacancy closes - 27th August, 23:58

Join us. We're foresters, professionals and experts. We are a passionate team who love to share our enthusiasm and want to make a positive difference for you and the environment.

Together, we’re using our scale and expertise to grow the nation’s forests for everyone. We’re already adapting our landscapes for tomorrow, and getting stuff done today, like creating amazing places and experiences for you to enjoy. We're providing vital homes for wildlife, making our air cleaner to breathe and producing sustainable timber.

What you’ll do…

Forestry England are the biggest provider of outdoor recreation in the UK. We manage landscapes for wildlife to thrive, people to enjoy and as a source of sustainable wood.

Paid for parking applies at a number of our forests. The money raised from our car parks goes towards maintaining our visitor facilities including visitor centres, play areas, bike trails and other facilities.

Parking is an important service we provide to our visitors. Working within the National Parking Team and collaborating with colleagues across the organisation, the postholder will drive the efficiency and effectiveness of our Parking Services function through structured workload planning, organisation, and the provision of expert guidance and support. This role plays a critical part in shaping and delivering organisation-wide parking objectives, as well as supporting key projects and continuous improvement initiatives.

The Deputy National Parking Manager will have direct line management responsibility for the Parking Services team, ensuring high performance, consistency, and excellent service delivery across the team.

This is a permanent full-time role for 37 hours per week which will be worked across 5 days from Monday to Sunday each week. The nature of the work includes requirement for regular rota'd weekend, public and privilege holiday and evening working. To accommodate this, a rostered 7-day contract will be issued as standard. There is also an expectation that this role may be required to be on-call on a rota’d basis to act as a weekend and evening escalation contact.

Where you’ll work…

This role is offered on the basis of blended working, a combination of office based and the flexibility of some virtual working. The location of this post is at The Business Centre, Croxton Road, Thetford, Norfolk, IP24 1JD. The post responsibilities cover the whole of England and the post holder may need to travel (including some overnight stays) to sites across England as required by the role.

Benefits…

Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme.

• 25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.
• STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.
• free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
• a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.

Read more about the benefits on the Forestry England website.

How to apply…

You will be asked to upload your CV and write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on experience and technical based questions during your interview.

The Behaviours being assessed at interview are –

• Managing a quality service
• Making effective decisions
• Leadership
• Changing & improving

To assess technical skills, candidates who are short listed for interview will be asked to complete three short tasks ahead of their interview;

• a written exercise to demonstrate your customer service skills

• a problem-solving task around managing a staff rota

• prepare a 10‑minute presentation to deliver to the interview panel. Your presentation must address the following two areas:

Part 1 – What attracted you to this role and how does your experience make you suitable for this role?

Part 2 – Present your approach and responses to both:

• the written customer‑service exercise, highlighting how you demonstrate strong customer‑service and literacy skills
• the problem‑solving task on managing a staff rota, outlining your reasoning and decision‑making.

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk.

If you're planning to use AI to support your application, please ensure you've read our guidelines here first.

Read more about our application process and working with us on the Forestry England website.

Nationality requirements…

Read more about nationality requirements here.

Working for the Civil Service…

Forestry England is part of the Civil Service. The Civil Service has a Disability Confident Scheme (DCS). This means candidates with disabilities who meet the minimum selection criteria during the application process will be guaranteed an interview. We also offer a Redeployment Interview Scheme to current civil servants who are at risk of redundancy, and who meet the minimum requirements for the role. This role is also part of the Great Place to Work for Veterans and Prison Leaver Recruitment initiative.

Within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to provide conversation in accurate spoken English.

Our recruitment process makes appointments based on fair and open competition and merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in in line with/according to these principles and you wish to make a complaint, please email: englandhr.services@forestryengland.uk.