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Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment?As a Customer Service Advisor, you will be the first point of contact for residents and partners engaging with the Council. You will be responsible for providing a comprehensive enquiry service across multiple channels, including telephone, face-to-face, email, webchat, social media, and online platform resolving 88% of queries without referral.Playing a vital role in ensuring our community receives the highest standards of care and support you will be expected to resolve cases promptly, escalating only when necessary and following through to completion, along with:Providing cover across Ashford and Tenterden offices as needed Using IT systems to manage enquiries and maintaining accurate records Supporting administrative follow-up and system input tasks Participating in training to stay up-to-date on Council and partner services Verifying customer documentation and processing payments Supporting Tourist Information Services when based in Tenterden Promoting customer feedback and act as a buddy for new team membersTo be competent in this role it is essential that you have strong keyboard and IT skills, and proven experience in customer service and team environments. Along with having the ability to be able to make decisions independently. Experience in a call/contact centre, local government, or tourist information services is a plus. NVQ Level 3 in Customer Services, IT qualifications, and second language skills are desirable.For an informal discussion about the role please contact Liesl York, Customer Services Operations Manager on 01233 330820Click to view a <a href="https://www.ashford.gov.uk/media/qkibbpmh/6419d-customer-service-advisor-dec-2025.doc" target="_blank">Job Description</a>When submitting an application form - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Customer Service Advisor

Job Title: Statutory Panel Report Writer - CP Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term/ Secondment Until January 2027 Directorate: Resources<h4>About the team</h4>Our Child Protection Conference Team plays a vital role in supporting Hertfordshire’s statutory child protection processes. We work closely with social workers, the Child Protection Chairs, partner agencies, and families to ensure that every Child Protection Conference (CPC) is run with accuracy, and transparency.<h4>About the role</h4>As a Statutory Child Protection Conference Report Writer, you will attend conferences, produce accurate and impartial reports within statutory timescales, support participation by ensuring the timely distribution of reports, upload reports to LCS, and minute other meetings as required.This role offers significant professional reward and meaningful challenge. As a Statutory Child Protection Conference Report Writer, you will be working at the heart of Children's Services, producing essential reports that directly support decisions about children’s safety and wellbeing. The nature of the work can be emotionally demanding, as it involves handling sensitive, sometimes distressing material, but it also provides a genuine opportunity to contribute to positive outcomes for vulnerable children and families. Your reports ensure that information is clearly communicated, accurately recorded, and understood, supporting informed decision‑making.<h4>About you</h4>Essential:<ul><li>Able to work objectively and with resilience, maintaining professionalism in challenging or pressurised situations.</li><li>Demonstrates strong written communication skills, producing clear, accurate, and well‑structured written work.</li><li>Ability to manage and process sensitive, distressing, intimate, and sexually explicit material appropriately, in line with safeguarding, confidentiality, and data protection requirements.</li><li>Competent in the use of IT systems and standard office software to support effective service delivery.</li><li>Ability to analyse, interpret, and summarise complex information clearly and accurately.</li><li>Works effectively as part of a team, contributing positively to collaborative working and shared objectives.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careFor an informal discussion, please contactIan Drummey or Matthew Cleverly<a href="mailto:Ian.Drummey@hertfordshire.co.uk" target="_blank">Ian.Drummey@hertfordshire.co.uk</a> or <a href="mailto:Matthew.Cleverly@hertfordshire.gov.uk" target="_blank">Matthew.Cleverly@hertfordshire.gov.uk</a>Interview Date: 28 January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Ability to travel independently to various locations as required for the role, using public transport or other appropriate means..English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Statutory Panel Report Writer - CP

Job Title: Adult Social Care Service Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>East and North Older People’s Service operate four locality teams covering North Herts, Stevenage, Broxbourne/Welwyn/Hatfield, and East Herts. Each team includes managers, advanced practitioners, social workers, occupational therapists, and community care officers. They provide longer-term support in community and care home settings, carrying out Connected Lives assessments and reviews, and assisting individuals with complex needs, including safeguarding.Alongside these, our Community and Residential Review Teams deliver scheduled reviews and offer extra support during unforeseen situations. Integrated services include the Early Intervention Vehicle (EIV), a joint health initiative providing timely support; Continuing Healthcare Team, supporting assessments for CHC, and the Safeguarding Out of Hours Service (SOOHS), offering emergency care evenings and weekends. We also have a Mental Health Inpatient Team ensuring safe discharges.All teams collaborate under the Area Management Team to deliver a cohesive, high-quality service.<h4>About the role</h4>This senior level professional role offers an excellent opportunity for an experienced frontline manager to showcase their inspirational leadership skills and contribute to the strategic direction and high performance of the East and North Older People’s Service.Embedding the change in management structure, you will work closely with other Service Managers and the Deputy Heads of Service to provide senior operational oversight and management support to the Team Managers in the locality and review teams.You will be responsible for supporting and developing our staff to deliver excellent professional practice, embracing empowerment, tackling isolation, promoting independence choice and control, and helping people to make the most of the services in their local community. Alongside championing integrated working with health partners and assisting in service management across the community.Your role will be to support the drive-in establishing equity and equality in service delivery across the area, ensuring good practice and creative approaches in line with the Department’s Connected Lives principles and EEDI Framework leading to positive outcomes for the people of Hertfordshire.<h4>About you</h4>Essential: • Degree in Social Work or Occupational Therapy • Registration with SWE or HCPC Desirable: • Experience of supervising other managers We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Melanie.Hobbs@hertfordshire,gov,uk for an informal discussion about the role.Interview Date: 11 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Adult Social Care Service Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your role The Senior Data Engineer role exists to lead on the design, build and maintenance of the data infrastructure that will power Places for People and the delivery of its business strategy. This role works with multiple teams (both business and cross functional project/IT) to ensure that data is available, reliable, and scalable, while also contributing to the development and delivery of our Data Strategy. The ideal candidate is a skilled data engineer who demonstrates strong technical proficiency and applies logical problem-solving to drive projects to completion. Expertise in SQL and Python is essential, as is significant experience with DBT, GIT, and Terraform. The ability to quickly learn and adopt emerging technologies ensures continued alignment with the latest developments in our tech stack. This role requires creativity and innovation, along with the capacity to develop new solutions and produce reliable, efficient, and well-documented code. The candidate will assess challenges, determine optimal strategies, and present clear plans and accurate estimates to achieve successful, timely outcomes. Experience &amp; Skills <ul><li>Data Engineering with a focus on ETL / ELT</li><li>Languages: SQL and python</li><li>Tooling: DBT, GIT, Terraform, IAM, Composer (Airflow), Docker</li><li>Platform: Strong preference - GCP (BigQuery) ;Minimum - Azure / AWS</li><li>Documentation, change management, ci/cd</li><li>Concepts: Data Mesh, Test Driven Design, Agile</li></ul>At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. More for information, download the job description. More about you Senior Data Engineers work in DevOps environments, troubleshooting issues with existing data pipelines whilst also building new pipelines as per business needs. They can lead on the resolution of complex requests and problems and provide expert advice on the capabilities of the Data Platform. We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Places for People

Senior Data Engineer

With our start-up rental package for self-employed personal trainers, build your client base before you pay the full monthly price! Personal Training Rental Module:First Month £50 Second Month £124.75Third Month £249.50Fouth Month £374.25Five Months £499We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleIn return for a competitive monthly direct debit, you will have unlimited access to our outstanding gym facility to provide memorable Personal Training experiences.You will have the opportunity to build rapport with our members, build your own client base to deliver a world class session, in accordance with the safety standard set by Places Leisure.You will create an exceptional and fun activity environment by utilising and demonstrating your strong communication skills, along with your vast industry knowledge.More about youYou need to be a highly motivated individual who inspires our members to achieve their health and fitness related goals.You'll need the following:Essential<ul><li>Qualified to fitness level 3 status</li><li>Personal liability insurance cover for a minimum of £5,000,000</li><li>To be recognised by CIMSPA as a Practitioner</li><li>To keep abreast of industry trends</li></ul>Desirable<ul><li>Available to cover gym floor shifts</li><li>Experience of gaining and retaining clients</li></ul>





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Self-Employed Personal Trainer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.As part of Places for People Group, PfP Students are experts in providing facilities management solutions for university campus buildings and student accommodation. Our service is focused on our partnership approach with our clients and the student experience.So, what are you waiting for? Join a community that cares about you!More about the teamReporting to the Hard Services Manager, the Maintenance Technician will work as part of the wider PfP Students team to ensure the provision of safe accommodation for the occupiers in accordance with the Client's requirements as set out in the Service Level Agreement (SLA)More about your role This role requires a skilled, responsible, and diligent individual to play a key role in delivering planned and reactive maintenance. On a daily basis, you will ensure the PPM programme and the life cycle replacement schedule are completed on time and in line with performance requirements. This role is based across - South Kensington, White City and Battersea and operates a 40 hour working week. The hours for this role at 10am - 6pm.At Places for People, are we committed to a safe working environment, so a basic DBS check is mandatory.More about you The ideal candidate will have:<ul><li>Electrical / Mechanical Experience</li><li>HVAC</li><li>Facilities Maintenance Experience,</li><li>A C&amp;G Guild2391 qualification is desired though not essential</li></ul>The benefitsWe are an ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary</li><li>Excellent holiday package – 28 Days + Annual Leave</li><li>Private Pension</li><li>Bonus Scheme</li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>For more Information, please download the attached Job Profile.<ul></ul>

Maintenance Technician - Multi skilled

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWithin this work role, you will carry out all general day to day maintenance within the leisure centre, which can result in a varied and exciting work programme. You will plan and implement work schedules, carrying out work yourself where you can or contacting contractors for any unexpected issues. You will help monitor current contractors, ensuring that they are completing test and inspections in a timely manner i.e. periodic testing to comply with regulations.You will deliver a high level of service, comfort and safety for users of the centres. Along with the Technical team it will be your joint responsibility to ensure that all equipment and facilities are fully functioning, and you will supply maintenance reports and updates to the Contract Technical Manager on a regular basis.For more information please download our job profile available on our website.More about youThe successful applicant will have experience of working within a maintenance role, ideally with a trade qualification. You must have an awareness of health and safety, especially within public spaces and ideally a hold a Pool Plant Operator's Certificate. You will need excellent communication skills as you will be required to liaise with external contractors. Ideally you will be able to demonstrate at interview your excellent customer service skills and experience.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Maintenance Technician

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.A National Lifeguard Qualification (NPLQ) would be beneficial, however if you are safety conscious, a competent swimmer and eager to gain valuable life skills, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.In the Lifeguard Role, we will offer ongoing training &amp; competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes.A National Lifeguard Qualification (NPLQ) is essential. More about you<ul><li>You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.</li><li>You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.</li><li>You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.</li><li>You will have an eye for first class cleanliness and will put this into action whenever required.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Lifeguard

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleYour role as Sports Coach will be to instruct and motivate pupils whilst ensuring coached sessions are operated in accordance with the PfP QMS for Sports and any NGB guidelines. You will adopt high levels of customer service at all times and keep up to date with latest developments within PfP and relevant sport industry.For more information please download our job profile available on our website.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Sports Coach

We are Places Leisure, a Real Living Wage Employer, we run leisure sites across the UK to help people stay active and live their best lives.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with active people, supportive people and customer focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about your roleAs an Assistant Swimming Teacher you will support the Swimming Teacher in swimming lessons from babies to adults. You'll work closely with the Swimming Teacher in supporting swimmers develop their skills and confidence in the water. Within lessons, you may be responsible for a small group of learners learning a specific skill, under the direction of the Swimming TeacherFor more information please download our job profile available on our website.More about youSkills, knowledge, and experienceMust have:1) Ability to work with children2) Ability to work as part of a teamPreferred: 1) Experience at assisting in swimming teaching/ children's classes.Technical / professional qualifications:1) Level 1 UKCC Swimming Teacher qualification, or equivalent.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Assistant Swimming Teacher

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. More about the teamWe are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training, we can offer hybrid working (3 days at home). At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website. More about youCredit Control experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders. Experience / Skills:<ul><li>Customer Service Experience, </li><li>Excellent telephone manner,</li><li>Good IT skills,</li><li>Stakeholder engagement skills,</li><li>Experience of working within a fast paced environment. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Credit Control Administrator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your role We are looking to recruit a Senior Database Engineer on a permanent basis. Reporting to the Database Engineering Manager, this is a key role within the Cloud function. This is a highly technical role and you will be responsible for the operational excellence and delivery of on-premise and in cloud database services. You will play a key role in the end to end delivery of complex database solutions. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. More for information, download the job description. More about you The ideal candidate will have a proven track record as a Senior Database Engineer. Knowledge of Microsoft SQL Server and MySQL are desired, along with experience of working with cloud platforms such as GCP, AWS or Azure. <ul><li>Experience working as a Senior/ Lead Database Engineer. </li><li>A proven track record of working with Microsoft SQL Server and MySQL. </li><li>Knowledge of working with Cloud Platforms such as GCP, AWS or Azure. </li><li>A strong working knowledge of Linux would be advantageous. </li><li>Awareness of IaC, Terraform, GIT, Ansible or Puppet would be advantageous. </li></ul>We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Senior Database Engineer

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleIf you want to earn money whilst working in a fun, lively environment with a team of people like you, then this exciting new job could be for you. Working with passionate and driven people, you will be responsible for the supervision of our customers and other lifeguards whilst using our swimming and pool facilities. You will responsible for the H&amp;S of pool users at all times and oversea the operations of the building. Customer service and the cleanliness will be first class and you will respond to customer queries promptly.For more information please download our job profile available on our websiteMore about youA National Pool Lifeguard Qualification (NPLQ) is essential. Full training will be provided if you do not possess a Pool Plant Operations License. Previous supervisor experience would be an advantage. As you will be working poolside you must be a competent swimmer and be safety conscious.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more</li><li>A bonus scheme for all colleagues at 2%</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Senior Lifeguard

What will you be doing?Are you a home manager with a background in OFSTED or CQC regulated services, and want to join our In House team at KCC?Are you looking for a career in an amazing organisation, with opportunities to professionally develop, and influence positive outcomes for young people?We are opening new services, and this is an amazing opportunity to join us, and make a huge impact.Registered Manager - for a new Children's Home, in Ashford - KentWe have an amazing opportunity to join KCC as a Registered Manager, in our Children's In House Services. Located in Kennington - Ashford, Kent, our detached family home is the second of four brand new children’s homes across Kent. This is an exciting opportunity to open and operate among our first brand new children’s homes supported by the county council with track record of opening and operating children’s care homes across the county. The Ashford home is being refurbished to high standards to look after up to two children, aged from eight years old up to eighteen. Our two children who will live at the home will primarily present with social and emotional needs, may have learning disabilities or Autism. You will lead a staff team to ensure we achieve the most nurturing and supportive environment possible for the young person, promoting independence as much as possible, and working in a child focussed way - with support tailored to the needs of each individual child/young person.There will also be service support from an allocated behavioural practitioner who will work with the young person and team. This work with the young person and team will be focussed on supporting the journey with us, from pre placement planning, through to living at the service, and post service transition to enable continuity and sustainability for the young person.We anticipate that the average length of stay will be between 8 to 12 months, and we will be operating under the Children’s Homes (England) Regulations 2015. Other professionals will also link in as part of the young persons journey as appropriate to their individualised needs.As the Registered Manager, you will lead the home with professionalism and care, ensuring it provides a nurturing environment for children. You’ll collaborate with the team and external professionals to deliver bespoke, tailored support that promotes each young person’s strengths, aspirations, and independence. Your responsibilities will include overseeing financial management, ensuring compliance with OFSTED regulations and internal policies, and leading and embedding the positive behavioural support approaches, supported by the behaviour team, to ensure each young person receives the best support possible. You’ll champion safeguarding, and quality of life improvements, for every child who lives at the service.As the Registered Manager, you will get to work for KCC, the UK's largest local authority, and receive a ver competitive salary and package, including local government pension, staff benefits, training and development opportunities - all whilst having the opportunity to lead and influence positive outcomes for the young people who access our services. What could be better!?!We are opening applications to those who have management experience in either OFSTED and/or CQC regulated services, and we are especially keen for you to apply if you have a working background/understanding of positive support approaches, like PBS (Positive Behaviour Support), or other similar methodologies (trauma informed, emotional or therapeutic support, etc). As well as support from the behaviour support team, training and ongoing coaching will be part of the support to the service, ensuring that you and the whole team, can develop and enhance your skills over time as you support the young people who will live at the service to the highest quality and ethical standards.We are extremely proud of the services we have in our Children's In House provision, and the outcomes they achieve for children and young people, and are looking for someone to join us and lead this exciting new service who wants to bring their expertise and energy to support great outcomes for the children and young people of Kent.Key aspects:<ul><li>Supporting children aged 9-17, regardless of gender, and with or without learning disabilities, Autism, and/or social/emotional needs. We use matching processes to ensure that any young people in the service at the same time are compatible with each other.</li><li>Access to relevant professionals for specific support needs.</li><li>Positive behaviour and therapeutic support approach.</li><li>Collaboration with an allocated behavioural practitioner throughout the young person's journey, ensuring consistency and continuity.</li></ul>Successful candidates:<ul><li>Previous OFSTED management experience or similar regulated frameworks (e.g., CQC registered managers).</li><li>Efficient, organised, person-centred, solution-focused.</li><li>Exceptional team management, and effective stakeholder/partner communication skills.</li><li>Ability to undergo the OFSTED registration process.</li><li>Understanding of positive behaviour and/or therapeutic/nurturing support approaches.</li></ul>Interview process:The deadline is 1st Feb 2026 and successful applicants will be invited to a full-day Choosing with Care interview on week commencing 9th Feb 2026. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.About youTo find our more information, please email Damien Ellis with your contact details, so we can arrange a call.<a href="mailto:Damien.Ellis@kent.gov.uk" target="_blank">Damien.Ellis@kent.gov.uk</a> About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

Registered Manager

What will you be doing?We are looking to recruit within our Financial Assessment and Income Unit. The position of Billing &amp; Control Officer, within the Billing &amp; Control team, is based in Broadstairs however, we undertake hybrid working, meaning that we work from home and the office, depending on business needs. The available position is for a temporary six month contract, full time, 37 hours per week.Working within a team responsible for the invoicing of income due to the authority you will play a vital role in providing high quality advice and accurate information to both internal and external stakeholders and customers. As the first point of contact in relation to the receipt of an invoice you will be responsible for quickly building rapport with people we support whilst assisting with a wide range of in-depth queries in a professional, diplomatic and supportive manner. You will support the administration of IT systems, to provide technical support and advice. You will be provided with a comprehensive training program so that you are able to deliver the requirements of this role. If you are flexible, adaptable, can work under pressure, hold all the necessary skills, experience, and knowledge, and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing environment.We politely request that all applicants state their interest, skills, and experience for this role (relevant to the job description) in the ‘How you meet the requirement of the role’ section of their online application form.As an employee of Kent County Council, you will receive excellent benefits, including a generous annual leave package and membership of the pension scheme. Full training and support will be provided and there will be opportunities for career progression, including support to gain relevant qualifications.These posts are considered by Kent County Council to be customer-facing positions. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service. About youFor more information please contact:Rochelle Causer03000 418 032 <a href="mailto:Rochelle.Causer@kent.gov.uk" target="_blank">Rochelle.Causer@kent.gov.uk</a> About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Billing & Control Officer

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.Our Team:The service provides long-term night care and support to people living in the Halton area. Our role is to ensure an effective assessment process is in place to underpin service users’ care and support plans, enabling us to support and empower individuals to maintain and improve their ability to live independently at home.Your Contributions:We are looking for caring, hardworking, compassionate and innovative individuals who can ensure that care, support and Reablement is provided to a high standard and in accordance with care and support plans.The successful candidate will have existing knowledge and skills in care, holding an NVQ L2 or equivalent in a care related discipline, with the drive to complete an NVQ L3. Working within a multidisciplinary team, you will develop and maintain effective working relationships with a range of professionals including Nurses, Occupational Therapists, Physiotherapists, Dieticians and Social Workers. You will possess excellent interpersonal skills and have the ability to effectively communicate with and listen to others. You will also be competent in accurately maintain clear and concise written records and producing reports.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions• 3 x Salary Life Cover via Local Government Pension Scheme• Investment in your personal development • Free Car Parking at HBC sites • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Hayley Grimes Registered Manager on 01515117832.Interviews TBC.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Care and Support Coordinator - Night Service

We have an exciting opportunity for an Occupational Therapist to join us in the Medway Council Children and Young People with Disabilities team (CYPD), on a part time basis. CYPD Occupational Therapist’s work with children and young people 0 – 18 years old and their families throughout the challenges of living with disability, offering guidance, advice on equipment and home adaptation, helping them to build skills, resilience and networks to support their journey to adulthood.The team are close, enthusiastic and support each other in daily work. We will offer you an in-depth, structured induction, regular high-quality supervision, on-going support and career development through annual appraisals.CPD and professional development is important to us and will offer you opportunities for group learning, peer support and regular team meetings, also internal and external training. We understand the need for a good work/life balance and flexibility. If you are committed to providing a safe child-focused service working in partnership with multiple agencies and stakeholders, then we would welcome your application.<h4>About you</h4>You will be a qualified Occupational Therapist (MSc OT /BSc OT / Dip COT) with current HCPC registration.The CYPD OT’s role requires an experienced practitioner who can work independently with good time management skills, resilience and comprehensive knowledge of the legislative frameworks. We work closely with many internal and external agencies such as Housing/housing providers, the Disabled Adaptation Service and NHS and community services and so excellent communication skills are required. Working to support children and their families alongside Social Workers and Family Workers, you will elicit the voice of the child, promoting their active participation indecision-making. You will need to be competent in complex moving and handling assessment and equipment recommendations. <h4>Skills and experience required</h4><ul><li>Qualified Occupational Therapist HCPC registered.</li><li>Competent in moving and handling assessment and equipment recommendation.</li><li>Experience in the assessment and provision of equipment and home adaptation for children diagnosed with a physical disability and/or neurodivergence.</li><li>Experience of Disabled Facilities Grants and writing recommendations for major home adaptations.</li><li>Clear understanding of current legislation regarding safeguarding of children.</li><li>Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection.</li><li>IT literate.</li><li>Good communication, empathy, numeracy, and administrative skills.</li><li>Hold a current full UK driving licence, and have access to your own vehicle for work.</li></ul><h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>Important information</h4>If you would like an open and informal discussion regarding this role then please contact: Alison Golding, Interim Team Manager via <a href="mailto:alison.golding@medway.gov.uk" target="_blank">alison.golding@medway.gov.uk</a>.Please include in your personal statement the reasons for your application, how your skills and experience align with the essential and desirable criteria outlined in the Job Description, and what unique qualities and contributions you can bring to this role and our team.Applications close on 9th December 2025, and all interviews will be held in person. The date and time for the interview will be conveyed to shortlisted candidates at a later date.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view online.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Occupational Therapist

We have an exciting opportunity for Community Support Outreach Workers who are highly motivated to work within our generic locality teams. We are looking for people who are committed to delivering a high-quality service. The service is delivered using a strengths-based (Conversations Model), person centred approach. We have implemented an innovative locality-based service giving the opportunity to establish close links with local communities and partners. Your practice will have a strong emphasis on quality and achieving the best possible outcomes for people. We promote individual aspirations, enhance independence and wellbeing, and maximise autonomy by supporting people to live their lives in the way that they choose. Working at Medway Council means that you will be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878. 





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Outreach Worker - Part  Time 

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all post-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Post 14 EHC Coordinator

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all pre-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Pre 14 EHC Coordinator

We have an exciting opportunity for Community Support Outreach Workers who are highly motivated to work within our generic locality teams. We are looking for people who are committed to delivering a high-quality service. The service is delivered using a strengths-based (Conversations Model), person centred approach. We have implemented an innovative locality-based service giving the opportunity to establish close links with local communities and partners. Your practice will have a strong emphasis on quality and achieving the best possible outcomes for people. We promote individual aspirations, enhance independence and wellbeing, and maximise autonomy by supporting people to live their lives in the way that they choose. Working at Medway Council means that you will be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Outreach Worker

<h4> Location </h4> Derbyshire <h4> Business Area </h4> Operational Policing <h4> Department </h4> N/A <h4> Rank </h4> Inspector <h4> Grade </h4> N/A <h4>Salary</h4>£63,768 - £68,982<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 40 <h4> Additional Working Conditions </h4> Part Time <h4> Type of Contract </h4> Permanent <h4> Vetting Level Required </h4> MV, RV <h4> Description </h4>Inspire change, lead with purpose helping to protect Derbyshire.We’re looking for experienced Inspectors* who would like to join Derbyshire Constabulary, helping to keep our communities safe, bringing offenders to justice and protecting vulnerable people from harm. We support and want people focused leaders to join our team, setting and maintaining the standards and seeking opportunities to improve. Empowering change and delivering excellence in policing.Our vision is to be an outstanding force and provide a consistently good service to our communities across the county. We believe in our values and strive to work to them in everything we do. You’ll be joining a policing team that work together, it’s truly vibrant, diverse and rewarding work, protecting everyone in Derbyshire.*We will also consider applications from Sergeants who are within 2 months of completing their Inspectors Work Based Assessment.We are “One Derbyshire”Derbyshire is a predominantly rural area and includes large parts of the Peak District National Park, offering opportunities for an outdoor lifestyle and enhanced quality of life. In contrast we have vibrant urban centres in the city of Derby and town of Chesterfield, suiting those who also enjoy the city life.Look through our InspectorTransferee Information Pack to learn more about why Derbyshire Constabulary is the force for you as well as everything you need to know about the recruitment process and becoming part of our inclusive team.Next StepsIf Derbyshire Constabulary sounds like the right place for you to continue your career as a Police Officer, please click APPLY to complete your application.Time Line<ul><li>Vacancy closes: Friday 30th January 2026 at 23:55</li><li>Shortlisting: w/c 2nd February 2026</li><li>Interviews: 16th to 23rd February 2026</li></ul> To understand how you can make Derbyshire safer together visit our<a href="https://careers.derbyshire.police.uk/" target="_blank"></a><a href="https://careers.derbyshire.police.uk/" target="_blank">careers website.</a>We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/candidate/download_file_opp/9354/56782/1/0/7d2d67bc51f53e776426944655dca27913864213" target="_blank"> Inspector Transferees Information Pack (003).pdf – 2019KB </a> 





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