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An exciting opportunity has arisen to join award-winning Derbyshire Catering Service. Are you passionate about food and enjoy working as part of a team? We are currently recruiting for a Catering Assistant to work as a valued member of our dedicated kitchen team. You will be supporting the kitchen supervisor in all areas of the service at Whaley Thorns Primary, Portland Road, Langwith, NG20 9HB. This may involve working at a production unit or at a servery unit. Possible tasks include food preparation, cooking, portion control, allergen compliance and preparing the dining room for service. Our Catering Assistants are our point of contact with our hungry customers. Whilst serving meals to our customers all team members help ensure that food hygiene and health &amp; safety regulations are followed. We want to help make good lunchtime memories for our customers so it is essential that you can demonstrate an attitude which is appropriate to the school environment. Successful completion of the NVQ food hygiene certificate will be required upon appointment. Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>CS1Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following <a href="https://www.acas.org.uk/young-workers-apprentices-and-work-experience" target="_blank">ACAS link</a> is understood before applyingWe welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.<ul></ul>

Derbyshire County Council

Catering Assistant (Whaley Thorns Primary)

An exciting opportunity has arisen to join award-winning Derbyshire Catering Service.Are you passionate about food and enjoy working as part of a team? We are currently recruiting for a Catering Assistant to work as a valued member of our dedicated kitchen team.You will be supporting the kitchen supervisor in all areas of the service Parkhouse Primary School. This may involve working at a production unit or at a servery unit. Possible tasks include food preparation, cooking, portion control, allergen compliance and preparing the dining room for service.Our Catering Assistants are our point of contact with our hungry customers. Whilst serving meals to our customers all team members help ensure that food hygiene and health &amp; safety regulations are followed. We want to help make good lunchtime memories for our customers so it is essential that you can demonstrate an attitude which is appropriate to the school environment.Successful completion of the NVQ food hygiene certificate will be required upon appointment.Provisional Interview Date: 23 January 2026Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>CS1Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following <a href="https://www.acas.org.uk/young-workers-apprentices-and-work-experience" target="_blank">ACAS link</a> is understood before applyingWe welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.<ul></ul>

Catering Assistant (Park House Primary School)

About the roleThe Accounts Officer role will be to manage and administer all utility-related accounts for properties within our commercial portfolio, ensuring accurate billing, timely payments, and compliance with company procedures. Additionally, provide front-of-house reception services and tenant liaison support, delivering excellent customer care and assisting with general administrative tasks. This role will be based at the three Business Centres located in Corby and Raunds.What will you be doing?Key ResponsibilitiesUtility Management<ul><li>Manage utilities for vacant and rechargeable properties within the portfolio.</li><li>Coordinate disconnection and reconnection of services, resolving discrepancies promptly.</li><li>Negotiate and agree utility contracts with suppliers.</li><li>Liaise with utility companies to ensure timely invoice processing and avoid late payment fees.</li><li>Calculate and process utility recharges for applicable properties.</li><li>Raise purchase orders, receipt invoices, organise refunds, and close purchase orders at year-end.</li><li>Raise sales orders to tenants for utility recharges.</li></ul>Tenant &amp; Property Coordination<ul><li>Coordinate utilities for tenants moving in and out of properties.</li><li>Verify meter accessibility and condition, reporting faults or tampering.</li><li>Arrange installation of smart meters where required.</li><li>Maintain accurate meter information (serial numbers, readings, location).</li><li>Provide reception cover and meet-and-greet services for visitors, tenants, and dignitaries.</li><li>Assist visitors with queries and direct them appropriately.</li><li>Liaise with tenants and internal colleagues regarding meeting bookings and events.</li></ul>Reception &amp; Administrative Duties<ul><li>Answer telephone calls and general enquiries professionally.</li><li>Undertake mailroom duties including distribution, franking, and special deliveries.</li><li>Photocopy and prepare documents as required by tenants.</li><li>Record data for sundries invoicing and assist with diary coordination for meeting rooms, including catering arrangements.</li><li>Update telephone system for billing purposes.</li><li>Assist with Fire Evacuation process and hold Fire Warden and First Aid certification.</li></ul>Supplier Liaison<ul><li>Open, close, or transfer accounts for vacant units.</li><li>Submit meter readings promptly and accurately.</li><li>Resolve discrepancies with suppliers, including incorrect charges or usage queries.</li><li>Track and manage ongoing supplier communications to ensure timely responses.</li></ul>Invoice &amp; Cost Management<ul><li>Receive, review, and process utility invoices.</li><li>Check invoices for accuracy, including dates, meter readings, and tariff application.</li><li>Flag and resolve anomalies such as unusual consumption or billing errors.</li><li>Maintain accurate financial records for utility costs during vacancy.</li></ul>Administration &amp; Reporting<ul><li>Maintain an up-to-date log of properties, meter details, suppliers, and contract statuses.</li><li>Ensure documentation complies with company processes and regulatory requirements.</li><li>Prepare regular reports summarising meter readings, costs, queries, and outstanding issues.</li><li>Maintain accurate records on the ERP system and utilities spreadsheet.</li><li>Support the wider property management team with utility-related queries.</li><li>Additional ad hoc duties as required by the service area.</li></ul>About youPerson Specification<ul><li>Organisational Skills: Ability to prioritise and manage workload effectively.</li><li>Problem Solving: Proactive approach to resolving issues with suppliers and tenants.</li><li>Customer Service: Professional and courteous when dealing with tenants, suppliers, and visitors.</li><li>Teamwork: Willingness to support colleagues and cover additional duties when required.</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





<ul></ul>

North Northamptonshire Council

Accounts Officer

About the roleWe are currently seeking a passionate and highly motivated Active Communities Officer to join our busy NN Leisure Active Communities Team. As the post holder you will be developing and managing opportunities across North Northamptonshire for residents to be more active and move more, across all ages and abilities.You will be supporting with the delivery of the NNC Active Communities Strategy and programmes to encourage more North Northamptonshire residents to participate in physical activity, make positive lifestyle changes and create regular long-term participation to improve their health, mental and physical wellbeing.What will you be doing?Workstreams will include school term time and holiday programmes, sport and activity sessions, events, club development programmes, coaching and leadership schemes, and marketing and monitoring for these programmes. You will work alongside many different partners and foster strong relationships to achieve this, for example with Northamptonshire Sport, NGB’s, Local Clubs, Schools, Community Safety, Police, voluntary sector groups, local companies, diverse community groups etc.You will ensure that all sessions and programmes comply with health and safety standards and that Safeguarding policies and procedures are robust and adhered to as the safety of all participants and staff will be paramount.About youIn order to be considered for this role you'll have experience of organising and delivering sport and play sessions, hold a Level 4 or equivalent in Sport, Play or Health and at least hold one level 2 NGB coaching/instructing qualification. You will have an outgoing personality, be a team player and be able to work flexible hours as required for the needs of the business (e.g. ad hoc - early mornings, evenings, school holidays and occasional weekends for events) The Council operates a flexitime scheme and can offer a hybrid approach to working as the postholder will be able to work remotely for part of the working week around delivery and set office based days. Once appointed to the post, the Council will be able to offer support to the post holder to access further training in coach development, leadership tutoring and sport, play and health qualifications. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





<ul></ul>

Active Communities Officer - Children and Young People

Are you passionate about making a difference for children and young people with Special Educational Needs and Disabilities (SEND)? We are looking for a Business Support Officer to join our Children and Young People with Disabilities Team and Children’s Occupational Therapy Team, working closely with our Designated Social Care Officer (DSCO) to drive forward the SEND Improvement Plan.This is an exciting opportunity to play a key role in supporting services that improve outcomes for children and families. You will provide high-quality administrative and business support, ensuring that processes run smoothly and that our teams can focus on delivering exceptional care.<h4> </h4><h4>What you will do:</h4><ul><li>Work collaboratively with social work and occupational therapy teams to support the delivery of the SEND Improvement Plan.</li><li>Provide efficient administrative support, including managing data, coordinating meetings and presentations</li><li>Assist the Designated Social Care Officer in implementing improvements and tracking progress against key priorities.</li><li>Ensure compliance with statutory requirements and maintain accurate records to support service performance.</li></ul><h4>What we’re looking for:</h4><ul><li>Strong organisational and communication skills.</li><li>Ability to manage competing priorities and work to deadlines.</li><li>Experience in business support or administration within a social care or education setting (desirable).</li><li>A commitment to improving services for children and young people with disabilities.</li></ul><h4>Why join us?</h4>You’ll be part of a dedicated team working to make a real difference in the lives of children and families. <h4> </h4><h4>In return we will offer you </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.The First Response team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile.</li><li>Please note, this post requires work on only a Thursday and Friday each week.</li></ul><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Business Support Officer- Children and Young People Disability Team

We are currently recruiting for a Practice Development Manager to support the research, design, and delivery of high-quality adults practice across all of Adults Services and the wider system. To lead on a specialist area within newly qualified social workers, social work students and adult apprentices. Coordinating the design and delivery of the programmes and implementation and facilitation of resources to promote best practice. Responsibility for the recruitment, retention, induction, workshops, and observations alongside providing feedback for critical reflection and learning for individuals. Support the development and career progression of students and practitioners, to develop their knowledge, skills, values, and practice. Promote professional development, creating a robust learning culture which will provide high quality practice and effective outcomes for adults, carers, and families. To adhere to and uphold professional standards set out by Medway Council, Social Work Post-Qualifying Standards, Professional Capability Framework and Social Work England. To be an active change agent in driving improvements in the standards of practice, promoting and delivering Medway’s ASC vision alongside, the Care Quality Commission’s commitment: to ensure health and care services provide people with safe, effective, compassionate, high-quality care and to encourage those services to improve. Implement and support training/learning opportunities, to embed strengths-based practice which maximises individuals’ autonomy and promotes independence and healthier lives. Contribute to a comprehensive Quality Assurance framework across the service, by undertaking a range of auditing activity, analysing, and distributing findings to develop and deliver a learning culture across adults. Actively engage the voice of practitioners, adults, carers, and families ensuring individuals experiences and outcomes are tailored, promoting the minimisation of inequalities, enhancing equality including those with different cultural and protected characterises. To support and develop integrated, effective, and efficient approaches in the co-producing with and engagement of adults, carers, and families. To understand the potential and actual inequalities in care and support outcomes: and work across adult’s social care and the wider systems alongside such groups to co-produce actions to reduce inequalities. To be an active participant and lead in collaboration with partner agencies, communities, and wider systems to ensure a diverse and flexible joined up approach is embedded within practice. To provide support and challenge across the service where appropriate to ensure practice remains focused on the Adult. To support in policy development across Adult Social Care. <h4>In return we will offer you: </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Practice Development Manager

<h4>About the role</h4><h4>Role Summary</h4>To carry out inspections of internal and external communal areas of estates and ensure that health and safety, maintenance and cleaning actions required within the job role are implemented through liaison with colleagues and contractors, or directly if within the post holder’s remit.To provide a responsive customer-focused quality estate service to tenants and residents in line with the Association’s key corporate objectives, working in partnership with residents and residents’ representatives.<h4>Salary:</h4>£30,135<h4>Hours of Work:</h4>35<h4>Contract:</h4>Permanent <h4>Probation Period:</h4>6 months<h4>Notice Period:</h4>NA<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>"Working within Estate Services is incredibly fulfilling as you can see first-hand the benefits that this service provides. I look forward to spending many more years with Town &amp; Country Housing, with such friendly and supportive colleagues!"Zac Urquhart, Area Estate Service Manager <h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> To ensure a prompt customer focused response to estate service issues raised by residents. </li><li> To attend estate walkabouts and resident meetings as required. </li><li> To recognise safeguarding, anti-social behaviour and other tenancy concerns and report to the relevant TCH manager. </li><li> To attend monthly meetings and walk abouts with the contractors to ensure provision of good service and resolution of issues. </li><li> To programme resident door entry fobs. </li><li> Check windows in the communal areas can be shut, and that glazing is intact. </li><li> Inspect communal areas for any damage, vandalism, or graffiti and to ensure cleanliness is maintained to the required standards and report all repair issues to relevant contractors. </li><li> To be aware of TCH tenancy standards and report anti-social behaviour, incidents of nuisance, abandonment, or other breaches of tenancy conditions to the Area Estate Services Manager. </li><li> Liaise with the Neighbourhood Housing Managers to identify improvements to the estates. </li><li> Ensure that communal areas are free of combustible materials and obstructions, and that there are no electrical or trip and fall hazards present on the site. To tape off or secure areas that need immediate action and are within the post holders’ capabilities. </li><li> To check and read meters, adjust time switches, and provide any other similar services, as required. </li><li> To visually inspect all communal areas – including roofs, elevations, stairwells, garage sites etc. Record and report to the appropriate contractor with a record kept of the same. </li><li> Carry out any minor repairs such as adjusting of door closures, or refixing loose or missing items, refixing signs, installing cigarette bins etc. as directed by the line manager within the scope of your capabilities. </li><li> To inspect refuse areas ensuring they are tidy, reporting bulk clearance or major cleaning requirements to the relevant contractor; to remove inflammable or combustible materials to a place of safety – only when safe to do so and removed and disposed of in an appropriate manner. </li><li> To inspect and ensure that refuse bin wheels, lids and handles are in a safe and effective condition making adjustments where possible, and where contractor repairs are required to report to the appropriate party. </li><li> Assess general cleanliness and condition of site and advise the Area Estate Services Manager. </li><li> Liaise with block champions/ representatives, and where relevant to remedy any dangerous or minor issues and report other contractual matters to the appropriate party. </li><li> To check that car park gulleys, drains and traps are clear of refuse and report issues. </li></ul><h4>General</h4><ul><li> To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. </li><li> Areas/locations to cover: Maidstone, Chatham, Dartford, Gillingham, Gravesend, Hoo, Sevenoaks, Snodland, Strood, Tovil, Matfield, Brenchley, Coxheath, East Farleigh, Five oak green, Hadlow, Horsmonden, Petteridge, Tudeley, Tonbridge, Pembury, Paddock wood. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Educated to GCSE standard or equivalent. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Knowledge of general repairs, building construction and maintenance; and use of hand tools. </li><li> Clear, effective written and oral communication skills. </li><li> Intermediate level of ICT literacy including knowledge of Microsoft Office. </li><li> Ability to work without direct supervision and organise own workload. </li><li> Experience of dealing with people in a customer facing role and achieving positive results. </li><li> Awareness of the requirements of the Data Protection Act and GDPR. </li></ul><h4>Behaviours</h4><ul><li> Willingness to work outside normal standard hours if the needs of the business demand this. </li><li> Determination to provide a quality service to all customers. </li><li> Full clean UK manual driving licence for the use of a small van which will be provided by Town and Country for business use. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Wednesday, 7 January 2026<h4>Interview Date:</h4>Friday, 17 January 2025<a href="https://prteam.typeform.com/to/mteDpHJK" target="_blank">Apply now</a>





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Town and Country Housing

Estate Contract Officer

Job Description Job Title:&nbsp;Support Planner - CLS Team 4 Salary:&nbsp;£33,531 - £38,052 per annum&nbsp; Grade:&nbsp;D Contract Type:&nbsp;Permanent Working Hours:&nbsp;37 hours per week Thurrock Adult Social care is seeking an exceptional individual to join us as a Support Planner in our Community Led Support Team 4. This role is an interesting opportunity to work in a Team that is committed to connecting individuals with their communities. The team&nbsp;is about&nbsp;responsive social care&nbsp;support that creates&nbsp;opportunity for vulnerable people to come together with their community to explore opportunities and outcomes, while providing support&nbsp;that is committed to safeguarding the most vulnerable. &nbsp;&nbsp; As part of a&nbsp;CLS team&nbsp;you will be working in a way that is responsive and proportionate, working&nbsp;with people to achieve their outcomes using their strengths and their community creativity, linking people with their communities focusing on ‘what matters&nbsp;rather than what’s the matter’.&nbsp;You will need to be an excellent communicator and able to work alongside colleagues in other departments, health, community partners and agencies in order to meet the care and support needs, and outcomes for our residents.&nbsp; DBS Check: At Enhanced level with Adults Barred List is required for this post. Benefits of Working with Us&nbsp; Adult Social Care has so much to offer you, and we look forward to seeing what you can offer Adult Social Care. At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd December 2025 Closing Date (Internal &amp; External):&nbsp;11th January 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Maureen Okpalauko Team Manager -&nbsp;<a href="mailto:mokpalauko@thurrock.gov.uk" target="_blank">mokpalauko@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCpq4s9We_8TYLgBOdHjLiXAZFWgmH72fl-xeHNRr6__sI?e=ynEbIk" target="_blank">Download Job Profile (PDF Document)</a> Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Support Planner - Adult Social Care CLS Team 4

Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team: Environment Services plays a vital role in delivering a wide range of essential council functions. From keeping our streets clean and managing refuse collections, to maintaining our award-winning parks and open spaces, we take pride in caring for the local environment. Working within our Waste &amp; Recycling services department, you will play a key role in ensuring the timely and efficient collection of household waste and recycling. You’ll be part of a dedicated team that strives for high standards, delivers excellent service and is continually working to improve the quality and sustainability of our services – helping to create cleaner, greener and more welcoming communities for everyone. Hours: 37 per week Your Contributions: To undertake duties connected with the removal of domestic or commercial refuse from premises as directed.- Experience in a waste related activities- Communication skills- A knowledge of waste collection practices Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li> A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development</li><li> Free Car Parking at HBC sites</li><li> Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Mark Sergeant <a href="mailto:mark.sergeant@halton.gov.uk" target="_blank">mark.sergeant@halton.gov.uk</a> Interviews TBC At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Waste Recycling Operative 

Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team: Environment Services plays a vital role in delivering a wide range of essential council functions. From keeping our streets clean and managing refuse collections, to maintaining our award-winning parks and open spaces, we take pride in caring for the local environment. Working within our Waste &amp; Recycling services department, you will play a key role in ensuring the timely and efficient collection of household waste and recycling. You’ll be part of a dedicated team that strives for high standards, delivers excellent service and is continually working to improve the quality and sustainability of our services – helping to create cleaner, greener and more welcoming communities for everyone. Hours: 37 per week Your Contributions: The ideal candidate will have strong communication skills, both verbal demonstrating the ability to communicate clearly and courteously and written, with the capability to complete basic paperwork accurately. They must possess good driving skills, including the ability to manoeuvre large vehicles in restricted or challenging areas. A good level of physical fitness is essential, as the role involves demanding work, often carried out outdoors in all weather conditions. Candidates should be able to work independently using their own initiative, and also contribute effectively as part of a team. A sound awareness of health and safety practices is important, and a willingness to adapt to a flexible working pattern is required. The candidate must hold a valid HGV licence and possess an up-to-date Driver CPC qualification, both of which are essential requirements for the role. The candidate should have experience driving refuse collection vehicles, demonstrating competence and familiarity with the specific demands of this type of work. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown</li><li> Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li> 3 x Salary Life Cover via Local Government Pension Scheme#</li><li> Investment in your personal development</li><li> Free Car Parking at HBC sites </li><li> Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme</li></ul>Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Mark Sergeant - <a href="mailto:mark.sergeant@halton.gov.uk" target="_blank">mark.sergeant@halton.gov.uk</a> Interviews TBC At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Waste and Recycling Driver/Chargehand

<h4>Additional salary details</h4>Are you ready to be the driving force behind spaces that inspire, support and empower? Join Southwark Council as an Area Facilities Officer and play a key role in shaping modern, sustainable workplaces across our borough. You won’t just be maintaining buildings – you’ll be enhancing environments where our people and communities thrive.What makes this role stand out?<ul><li>Real Impact: You’ll directly influence how our staff and residents experience council spaces, ensuring they are safe, efficient, and inspiring places to work and visit.</li><li>Collaborative Spirit: You’ll work with a wide range of stakeholders, from technical teams to contractors to building users, building trusted relationships that keep everything running smoothly.</li><li>Growth &amp; Responsibility: With the authority to monitor performance, manage contracts, and commit expenditure, you’ll have the scope to make a real difference while developing your career in facilities management.</li></ul>About Southwark CouncilSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality), underpins all that we do. Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Working for Southwark Council – Southwark </a>Salary Range: £35,373 - £41,637<h4>The role</h4>What you’ll be doing:<ul><li>Visiting and inspecting buildings across the borough to ensure facilities are safe, compliant, and supportive of modern ways of working.</li><li>Building strong partnerships with contractors, colleagues, and building users to deliver excellent facilities services.</li><li>Monitoring and managing contractor performance, covering statutory, planned, and reactive maintenance.</li><li>Overseeing delivery of hard and soft services to meet Service Level Agreements (SLAs).</li><li>Providing professional advice and reporting to ensure operational programmes are cost-effective, sustainable, and compliant.</li><li>Committing and authorising expenditure within agreed limits.</li></ul>How you’ll add impact: Our team provides first-class Corporate Facilities support across multiple sites and depots. We need a dynamic and experienced Area Facilities Officer who will bring a blend of the following: <ul><li>A confident and articulate professional with strong influencing and relationship-building skills.</li><li>Experience working in facilities management, with knowledge of both hard and soft services.</li><li>Ability to work collaboratively within a team and with external partners to deliver high-quality outcomes.</li><li>Strong customer focus with a passion for creating positive building user experiences.</li><li>A proactive, solutions-driven mindset with an eye for detail and service improvement.</li><li>Excellent organisational skills with the ability to manage competing priorities.</li><li>Ability to work with minimal supervision, meeting deadlines under pressure.</li><li>Enjoy a balanced approach with flexible home working.</li></ul><h4>Recruitment timetable</h4>Application Closing Date: 11:59pm on the 16th of January 2026Interview Date: The 4th or 11th of February 2026 We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2603067&amp;ptId=110479" target="_blank">Job Description &amp; Person Specification</a></li></ul>





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Southwark Council

Area Facilities Officer

<h4>Why Southwark?</h4>Are you ready to redefine how pay, reward, and recognition work, within an organisation in a period of corporate wide change and big aspirations? At Southwark Council, we’re not standing still, we’re driving forward an ambitious people strategy that supports a high-performing, inclusive, and modern public service.Vision<ul><li>Transform Shape the future of our pay, reward, and benefits, influencing how 5,000 employees are recognised and valued</li><li>Lead Play a key role in successfully delivering our reward projects, business as usual and implementing the outcome of a pay and reward review, aligned with the replacement of our ERP</li><li>Drive cultural change Be part of a proudly diverse, anti-racist, and inclusive organisation committed to equity and transparency in everything we do.</li></ul><h4>What You'll Be Doing</h4>We’re looking for an experienced and forward-thinking Pay and Reward Specialist to lead our reward portfolio. You’ll be at the heart of shaping policy, engaging stakeholders, and ensuring our people strategy underpins the success of Southwark 2030, our organisation’s strategic plan.Key Responsibilities: <ul><li>Provide strategic direction for pay, performance management, benefits, and reward strategies across the Council</li><li>Lead the review of pay and grading and non-financial recognition initiatives</li><li>Ensure the effective application of reward policies including market supplements, recruitment and retention initiatives, incremental progression, and allowances, including additional duties and acting up payments</li><li>Partner with trade unions and senior HR leaders on pay negotiations and workforce consultation</li><li>Drive the integration of pay and reward principles within the ERP implementation, improving governance and sustainability</li><li>Conduct research, pay benchmarking, and lead policy development to shape evidence-based recommendations</li><li>Champion equality, inclusion, and transparency across all pay and reward practices</li><li>Lead and inspire a small, high-impact team delivering complex change at scale</li></ul><h4>What We're Looking For</h4>You have a proven track record in reward transformation and systems implementation, ideally within Local Government or a similar large, complex unionised organisation. You bring:<ul><li>Deep expertise in pay and reward design, job evaluation, and related employment law</li><li>Strong stakeholder management skills, with confidence navigating trade union engagement and pay negotiations, along with influencing senior leadership discussions and decisions</li><li>A solutions-focused, proactive mindset with the ability to manage multiple workstreams in a dynamic environment</li><li>Demonstrable ability to build trust with trade unions, HR colleagues and key partners</li><li>A commitment to driving fairness, innovation, and inclusion in everything you deliver</li><li>Strong communication, planning, and organisational skills, with the ability to prioritise workloads effectively</li><li>Excellent interpersonal skills, tact, diplomacy, and a employee-focused mindset</li><li>Proactivity, enthusiasm, and professionalism, with a passion for improving pay and reward.</li></ul><h4>Additional Information</h4>A part of your application you'll be required to submit an up to date CV in addition to a supporting statement, no longer than 1 side of A4. Salary: £59,526 - £74,040 + JNC annual allowance of £2,724Recruitment timetable:Please note these dates cannot be rescheduled.Application Closing Date: 11:59 PM on 11th January 2026Shortlisting: 15th January 2026Technical Assessment (Psychometric): 16th January 2026 (online)Internal Stakeholder Panel: 20th January 2026 (MS Teams)Interview Date: 26th January 2026 (in person)About Southwark CouncilAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2682019&amp;ptId=110559" target="_blank">Strategic Pay and Reward Specialist - Job Description &amp; Person Specification.pdf</a></li></ul>





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Strategic Pay and Reward Specialist

<h2>About the job</h2>Salary: £53,460 - £56,681 a year pro rata plus £3,203 car benefit allowance Hours per week: 37 Contract type: Fixed Term We are seeking a highly skilled and motivated Flood Risk Programme Development Manager to play a leading role in shaping and delivering the council’s flood risk and sustainable drainage programme. This is a unique opportunity to lead on a portfolio of schemes that are critical to protecting our town from the increasing risks of climate change, ranging from flagship projects such as the Open Lea town centre scheme to the SuDS in Schools programme and a series of smaller but equally important developments.In this role, you will act as the council’s lead professional within the climate change team, taking full responsibility for creating and delivering new flood risk management and sustainable drainage projects. You will manage schemes from the earliest stages of site identification and financial appraisal through to land acquisition, procurement, construction and successful handover. You will ensure that projects meet the highest standards of compliance, safety, governance and quality while remaining on time and within budget.The role is central to driving forward projects of strategic importance and includes working closely with government agencies, water companies, developers and other risk management authorities. You will represent the council in regional and national forums, act as an ambassador for investment in flood risk management and help to attract development partners to support our wider vision for climate resilience and blue/green infrastructure improvements. Alongside project delivery, you will line manage project officers and other staff, deputise for the Head of Climate Change where required, and contribute to the development of strategies, policies and procedures that will strengthen our long-term approach to flood risk.Please notethis position is available as a Fixed Term Contract for up to 3 yearsPlease note this role does not attract sponsorship.<h2>About you</h2>We are looking for an experienced and confident professional with significant experience in developing and delivering flood risk and sustainable drainage projects, from inception through to completion. You will have a strong track record in programme management, including managing multiple projects simultaneously and overseeing capital budgets at scale. Your technical knowledge of construction, drainage and flood risk mitigation, combined with an understanding of land acquisition, planning and procurement processes, will enable you to lead complex schemes effectively.You will be an excellent communicator, able to build strong and positive relationships with a wide range of stakeholders, from senior colleagues and elected members to partner agencies, developers and local communities. You will bring strong negotiation and influencing skills, with the ability to secure consensus and commitment across diverse groups. Well organised and highly resilient, you will be able to manage competing demands, maintain clear oversight of multiple projects and respond quickly to emerging challenges.We are seeking someone with the vision to shape inclusive and sustainable solutions that meet the needs of our community, and the drive to ensure they are delivered to the highest standard. A relevant professional qualification in construction, the built environment or sustainability alongside evidence of continuing professional development, will be expected. Above all, you will bring leadership, expertise and determination to a role that will make a tangible difference to the future resilience of our town.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637040&amp;ptId=12162" target="_blank">download: PREF105709 202509 M5 Flood Risk Programme Development Manager.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637041&amp;ptId=12162" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Flood Risk Programme Development Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5010/FT_Shop_Fronts_Service_Officer_JD_.pdf" target="_blank">FT_Shop_Fronts_Service_Officer_JD_</a></li>
</ul>

Please apply online via the link provided.




We have one Permanent, Part time opportunity (22 hours per week) and one 12 Month Fixed Term Contract / Secondment, Full time opportunity (36 hours per week).
SO2 £42,912 – £44,235 (pro rata equivalent £26,244 – £27,032)
Borough-wide | Every Saturday &amp; Regular Evenings / Late Nights Location:&nbsp;Borough-Wide Markets &amp; Street Trading Sites | Outdoors | Evenings &amp; Weekends
Join One of the UK’s Most Award-Winning Public Realm Teams
Hackney’s Markets, Shop Fronts &amp; Street Trading Service has become one of the most celebrated local authority teams in the country with 24 national awards in seven years, pioneering digital licensing, leading London-wide reforms, and launching some of the boldest public-realm projects in the UK.
We keep Hackney’s streets vibrant, safe and buzzing from bustling restaurant terraces to beautifully managed shopfronts, thriving al fresco dining spaces, London’s first Zero Plastic Markets, and now the introduction of licensed A-boards, Business Parklets, and expanded Al fresco dining zones and street eateries.
Now we’re growing. We’re looking for two brilliant Shop Fronts Service Officers who want to be part of something genuinely special: people who thrive in fast-paced public spaces, enjoy building relationships with businesses, and want to shape how one of London’s most dynamic boroughs looks, feels, and trades.
About the Role
As a Shop Front Services Officer, you’ll be the friendly, knowledgeable and authoritative presence on Hackney’s high streets, helping businesses thrive while ensuring our public spaces remain safe, inclusive and beautifully managed.
You will:
<ul>
<li>Contribute to the rollout of Hackney’s new A-board licensing scheme, inspections, compliance, business support and day-to-day management.</li>
<li>Support the launch and expansion of Business Parklets and enhanced outdoor trading areas.</li>
<li>Manage and enforce pavement licences, shop front trading, al fresco dining, and licensed premises activity.</li>
<li>Resolve issues on the street with confidence, fairness, and professionalism.</li>
<li>Carry out inspections, measurements and compliance checks across the borough</li>
<li>Work directly with hundreds of local businesses from cafés and restaurants to retailers and creative independents.</li>
<li>Support sustainability, accessibility and zero-waste initiatives through practical and consistent street management.</li>
<li>Play a key role in Hackney’s ambitious environmental and inclusive-economy goals.</li>
</ul>
You will work a rota pattern that includes weekends, evenings and late nights, ensuring Hackney is thriving when the borough is busiest.
The full-time officer will take a lead portfolio role in A-boards, Business and new public-realm activation schemes.
We’re Looking For
You’ll be great in this role if you are:
<ul>
<li>A confident communicator who loves working with people</li>
<li>Calm, practical and diplomatic — even during challenging situations</li>
<li>Someone who enjoys outdoor, hands-on work across different sites</li>
<li>Strong on fairness, consistency and public service</li>
<li>Happy balancing advisory support with firm, clear enforcement</li>
<li>Organised, digitally confident and able to manage your own workload</li>
<li>Excited to help shape the future of Hackney’s streets</li>
</ul>
Experience in licensing, enforcement, business engagement, retail, hospitality, markets, public realm or similar environments is welcome but attitude, judgement, values and presence matter most.
You’re a trusted presence in public space, a relationship-builder, and a driver of positive outcomes.
You will bring:
<ul>
<li>Proven frontline or operational leadership experience, ideally in public services, markets, retail, events, hospitality, or enforcement&nbsp;</li>
<li>Strong commercial awareness and confidence to grow income.</li>
<li>A commitment to fairness, sustainability and public service</li>
<li>Ability to manage licensing, inspections, business&nbsp; engagement and on-site resolution</li>
<li>Excellent communication skills, both face-to-face and in writing</li>
<li>Digital literacy, confident using Microsoft Office, Google Suites, CRM systems and tablets</li>
<li>Comfort with outdoor working, manual handling, and physical movement around the borough.&nbsp;</li>
<li>A full and clean driving licence.&nbsp;</li>
</ul>
<h3>Why Join Us?</h3>
24 national awards&nbsp;— LGC, NABMA, APSE, ENGAGE, Hackney Stars and more
<ul>
<li>Part of London’s most innovative and forward-looking Shop Fronts Team.</li>
<li>A service known for fairness, inclusivity, sustainability and excellence</li>
<li>Work that directly shapes public space, community life and business success</li>
<li>A highly supportive team culture with real progression opportunities</li>
</ul>
You’ll be joining the service behind:
<ul>
<li>Zero Plastic Markets</li>
<li>The expansion of al fresco dining post-pandemic</li>
<li>Borough-wide public realm improvements and business engagement programmes</li>
<li>London’s only digital Open Markets platform</li>
<li>Award-winning licensing and public-space management</li>
</ul>
This is a role with real purpose, a blend of public service, commercial awareness, and frontline leadership&nbsp;
<h3>Apply Now</h3>
Questions? Contact the Markets, Shop Fronts &amp; Street Trading Service through the job page.
We welcome applicants from all backgrounds — we are a proudly inclusive and anti-racist employer.
Hackney Shop Fronts: Where streets, small businesses and community life thrive. Join us.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add.
AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.&nbsp;
Closing date for applications: 11 January 2026 (22:59)
Interview date: 21 and 22 January 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Shop Fronts Service Officer

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Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!We are looking for a compassionate and enthusiastic Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead. This is a full-time role (37.5 hours per week), where you will be supporting individuals living with mental health needs, to live independently in their own purpose-built flats.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Follow personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Experienced in a similar role</li><li>Committed to equality, diversity, and person-centred support</li><li>Hold a full UK driving licence and have access to a vehicle for work</li></ul>It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract (£13.26 per hour)</li><li>We make sleep in payments of at least £52.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Support Worker

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Youth Support Worker - Young People’s Housing Service (Watford)Full time - 37.5 hours per week - £25,857paWe are looking for dedicated Youth Support Worker's to join our Young People’s Services team. This is a great opportunity for people who are passionate about supporting young people to achieve their goals and move forward into independent, fulfilling lives.Watford YPHS provides supported housing for 16-19-year-olds in need, with 11 rooms across two schemes. It also offers two unstaffed move-on schemes for 18-24-year-olds with lower support needs.Shift Patterns:2.30pm - 10.30pm10.30pm - 7.30am7.30am - 3.30pmSupport Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.As a Youth Support Worker, you will play a vital role in helping young people develop the practical and emotional skills they need to live independently.What You Will Do:<ul><li>Create tailored support plans that promote independence and life skills</li><li>Encourage access to education, training, and employment</li><li>Signpost to health, mental health, and substance support services</li><li>Build trusting relationships and provide emotional support</li><li>Respond to crises and contribute to safeguarding plans</li><li>Work flexibly on a 24-hour rota (including weekends, bank holidays, and sleep-ins - paid extra)</li><li>Transport young people when needed (full UK driving licence and business insurance required)</li></ul>What We Are looking for:<ul><li>Understanding of trauma and a non-judgemental approach</li><li>Strong communication skills and ability to adapt to diverse needs</li><li>Team player who can also work independently in a fast-paced environment</li></ul>Training &amp; Compliance:<ul><li>Commit to starting NVQ Level 3 (Children &amp; Young People’s Workforce) within one year</li><li>Sign up to the DBS Update Service</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Youth Support Worker

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Assistant Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!Are you passionate about helping others live their best lives? We are excited to offer full-time opportunities (37.5 hours per week) for Assistant Support Workers at our supported living service in Hemel Hempstead.At Lord Alexander House, you will be part of a warm, dedicated team that empowers individuals with mental health needs to live independently in their own purpose-built flats. Located in the heart of town, close to shops and local amenities, our service offers 24-hour outreach and emergency phone support - ensuring the people we support always feel safe and supported.As an Assistant Support Worker you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>You will not be providing personal care but your role will involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Need to have a full UK drivers’ licence and use of a car for work purposes.</li></ul>No Experience? No Problem - We Will Support You Every Step of the WayYou do not need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>We make sleep in payments of at least £51.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline.</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Assistant Support Worker

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Bereavement Officer (RP0021) Starting salary £34,431pa with progression to £37,464pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (5 days out of 7 including some Saturdays on a rota) Permanent contract We are looking for a Bereavement Officer to join our dedicated team, providing compassionate and professional services to our local communities. Your dedication to delivering the highest standards of customer care will be vital, ensuring families can place their trust in you during some of life’s most difficult moments. We are looking for someone who takes pride in presenting themselves with professionalism and who can respond sensitively to the needs of our diverse communities. As a valued member of our team, you will play an important role across all areas of the Bereavement Service, including: Chapel Duties – Welcoming families and Funeral Directors, ensuring services are conducted with dignity and run seamlessly. Cremation – Undertaking full training and working towards an accredited FBCA qualification, participating in the complete cremation process and the respectful management of ashes. Administration– Managing bookings for burials and cremations, verifying documentation, maintaining accurate records, and supporting families with enquiries. Contract Management – Overseeing contractors to ensure cemeteries are maintained to our service standards, including grounds care, site cleaning, and grave preparation. You will be based at our award-winning Oak Hill Lawn Cemetery &amp; Crematorium five days per week (including some Saturdays on a rota basis), with travel required to cemeteries and other council offices and sites across the borough. You will have a UK full driving license. The ability to converse with ease with members of the public and to provide advice in accurate spoken English is essential for this post. You will have access to the local government benefits such as generous annual leave, national pay award agreements, and the local pension partnership. We offer a wide range of health and wellbeing events as well as a learning and development programme. To see all the benefits of working for Welwyn Hatfield Borough Council, visit our careers website here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note we do not offer sponsorship for employment in the UK. Closing date for applications is 18 January 2026 Remote assessments will be held on 22 January 2026 Face to face interviews will be held on 29 January 2026 Keywords: Bereavement, Cemetery, Cremations, Customers, Support, Chapel, Services, Burials, Welwyn Hatfield Borough Council, Funeral.

Welwyn Hatfield Borough Council

Bereavement Officer (RP0021)

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Job Title:&nbsp;Activities Co-Coordinator
Location:&nbsp;Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.&nbsp;
Salary:&nbsp;£30,400
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. &nbsp;No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities include:
<ul>
<li>Planning and coordinating individual and group activities and sessions.</li>
<li>Delivering programmes that support residents’ goals, personal development, and reintegration.</li>
<li>Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.</li>
<li>Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.</li>
<li>Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.</li>
<li>Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.</li>
<li>Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.</li>
<li>Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.</li>
<li>Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.</li>
</ul>
<h4>About You</h4>
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
<ul>
<li>Experience in coordinating and/or delivering activities and programmes with people from various backgrounds</li>
<li>Ability to provide advice, support and guidance to a team and residents on various areas</li>
<li>Ability to work creatively and encourage creativity in others</li>
<li>Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others</li>
<li>Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Activities Coordinator

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Job Title:&nbsp;Night Support Coach
Location:&nbsp;Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.&nbsp;
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
<ul>
<li>Ensuring the safety and wellbeing of residents and participants at all times</li>
<li>Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable</li>
<li>Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service</li>
<li>Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins</li>
<li>Focusing on empowering our residents to take control over their lives and meet their personal goals</li>
</ul>
<h4>About You</h4>
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
<ul>
<li>Understanding of the housing and social needs of people with multiple and complex needs</li>
<li>Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback</li>
<li>Ability to use IT systems to record case notes, email relevant people, and use other software required within the role</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Night Support Coach

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5034/NPW_Job_Applicants_Privacy_Notice.docx" target="_blank">NPW_Job_Applicants_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5036/CEO-Recruitment-Pack-Dec25.pdf" target="_blank">CEO-Recruitment-Pack-Dec25</a></li>
</ul>

Please apply online (you will be taken to an external site).



<h3>Chief Executive Officer – The Boleyn Trust</h3>
Location: London (Newham &amp; Tower Hamlets)
Start Date: 1 September 2026
The Boleyn Trust is seeking to appoint an inspirational leader to be our Chief Executive Ofﬁcer to lead our trust into its next phase of exceptional provision.
The Boleyn Trust is a growing trust of 8 large schools across Newham and Tower Hamlets providing outstanding education for nearly 5000 pupils.
The successful candidate will have proven experience of school leadership over multiple settings and the ability to maintain and develop the highest expectations and outcomes for our community.
The Boleyn Trust works closely with the DfE as a Teaching School Hub to support all schools in Newham, Barking and Dagenham and Havering in the delivery of the ECT programme, National and Professional Qualifications and Appropriate Body checks. The Trust also works in partnership with local schools in providing ITT for both Secondary and Primary trainees.
A full recruitment pack can be found on our website <a href="https://theboleyntrust.org/get-involved/work-for-us/" target="_blank">here</a>.
To apply, please complete the online application form via the Teaching Vacancies portal <a href="https://teaching-vacancies.service.gov.uk/jobs/chief-executive-officer-the-boleyn-trust" target="_blank">here</a>.
Closing Date: 6 February 2026 (Midday)
We look forward to receiving your application.

Boleyn Trust

Chief Executive Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5030/Family_Support_Worker_Candidate_Pack_2025_.pdf" target="_blank">Family_Support_Worker_Candidate_Pack_2025_</a></li>
</ul>

How to apply
Please click on the apply link above. You will then be re-directed to our recruitment portal where you can complete your application.



Hours:
Full-time: 5 days (37.5 hours) per week
Including some evening and weekend work on a rota basis to meet the needs of the service.
Contract:
Fixed-Term contract initially until August 2026. Potential to extend on a rolling annual basis for a further 2 years.
Location:
Hybrid: UP’s London Bridge Head Office (for meetings, team days and training etc.), travel across Wandsworth as required (and London as the service develops), some remote working
Salary:
Circa. £28,000 - £38,000 per annum (dependent on experience, skills &amp; qualification)
Manager:
Family Support Service Manager
Role Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
Please visit our website and take a look at the candidate pack for more information.
<a href="https://up.org.uk/work-with-us/" target="_blank">Work With Us New – Unlocking Potential</a>
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
&nbsp;Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
How to apply
Please click on the apply link above. You will then be re-directed to our recruitment portal where you can complete your application.
Please note that we may close the advert once we have sufficient candidates to invite for interview, please don’t delay submitting your application! We will keep you updated on your application by email, and will let you know about anything you will need to prepare if you are shortlisted.
UP are committed to the safeguarding of children and all roles are subject to safer recruitment practices, including an enhanced Disclosure and Barring Service (DBS) check
Our team is diverse and everyone is welcome. Our children and families and staff come from a wide range of backgrounds, and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community

Family Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5023/Policy_and_public_affairs_lead__Scotland__job_description_-_December_2025.pdf" target="_blank">Policy_and_public_affairs_lead__Scotland__job_description_-_December_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5024/APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_.pdf" target="_blank">APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5025/APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_.pdf" target="_blank">APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_</a></li>
</ul>

Please apply online via the link provided.



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.&nbsp;
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it.&nbsp;Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.&nbsp;&nbsp;
About the role
This is an exciting opportunity to work within&nbsp;our&nbsp;policy,&nbsp;evidence and&nbsp;influencing team to&nbsp;deliver&nbsp;change&nbsp;for people with breast cancer in&nbsp;Scotland.&nbsp;&nbsp;
You’ll&nbsp;play a key role leading the development and delivery of&nbsp;our&nbsp;policy and public affairs work in&nbsp;Scotland.&nbsp;You’ll&nbsp;develop evidence-based policy positions, and design and deliver&nbsp;influencing plans in line with&nbsp;our&nbsp;new strategy.&nbsp;Over the coming year this will include&nbsp;our engagement ahead of&nbsp;and following&nbsp;the&nbsp;Scottish Parliament election&nbsp;and with the new Scottish Government.&nbsp;You’ll&nbsp;also support the roll out of campaigning activity&nbsp;in Scotland&nbsp;and act as a key spokesperson for the charity in&nbsp;Scotland, representing us in the media as well as with campaigners and senior stakeholders.&nbsp;
About you
You’ll&nbsp;have experience of working in relevant policy or public affairs roles developing policy positions and materials,&nbsp;and a proven ability to build strong external contacts.&nbsp;&nbsp;
Along with&nbsp;strong analytical&nbsp;and communication&nbsp;skills,&nbsp;you’ll&nbsp;have&nbsp;the ability to work well independently&nbsp;while&nbsp;managing&nbsp;a varied workload, and the&nbsp;capability&nbsp;to lead projects and work with teams across the UK.&nbsp;
You’ll&nbsp;have a good understanding of the current health policy landscape in&nbsp;Scotland&nbsp;or the UK as well as knowledge of&nbsp;Scottish&nbsp;or&nbsp;UK&nbsp;parliamentary processes and legislative systems.&nbsp;
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Glasgow office. Our hybrid working model allows you to work up to 3 days per week at home. &nbsp;&nbsp;
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email <a href="mailto:Recruitment@breastcancernow.org" target="_blank">Recruitment@breastcancernow.org</a>
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 12&nbsp;January 2026 9am
Interview date week commencing 12 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Policy and Public Affairs lead Scotland

Job Description Organisation: London Borough of Waltham Forest Salary: PO7 £55,620-£ 58,692 Contract Type: Permanent, Full-time Working hours per week: 36&nbsp; DBS: Standard Application Deadline: 04/01/2026 Proposed Interview Date(s): Week commencing 15th September &nbsp; Reference: 1848 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; We are looking for a dynamic and experienced Senior Building Surveyor to lead from the front in delivering a high-performing, resident-focused repairs service within the London Borough of Waltham Forest’s Housing Directorate. This is a key leadership role where you will manage and support a team of surveyors, providing expert technical guidance on complex cases, and deputising for the Head of Repairs Partnering when required. You’ll play an active part in mentoring and developing junior staff, helping to build a skilled, motivated, and solution-focused team. You will be responsible for overseeing the delivery of general building surveying services across our diverse housing portfolio—ensuring that contractors, consultants, and partner agencies consistently deliver high-quality works that meet our standards for compliance, specification, timelines, and cost. Key elements of the role include: Maintaining accurate digital records and producing detailed reports based on regular site visits. Ensuring our asset management database is consistently updated to reflect the latest repair activities and case progress. Monitoring and managing repair workflows to support the achievement of our 28-day Tenant Satisfaction Measure, helping our contractors deliver timely and effective repairs that put residents first. This role is vital in our commitment to delivering an exceptionally responsive, customer-centric repairs service, ensuring our homes are safe, well-maintained, and compliant with all regulatory requirements. You will work closely with the Building Safety Operations and Building Safety Compliance teams to support our legal and safety obligations and ensure all works align with our building safety strategy. In addition, you’ll collaborate with the Planned Works team to inform future investment decisions—ensuring that our planned maintenance programme helps to reduce the need for costly, reactive repairs in the long term. This is more than just a technical role it’s a chance to lead, influence, and make a measurable difference in the lives of our residents by ensuring that every home is safe, secure, and properly maintained. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Senior_Surveyor_PO7_1848.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Experience working as a surveyor within a social housing organisation</li> <li>Experience managing staff or contractors effectively to work towards a common goal</li> <li>Good people management skills and able to work constructively with others</li> <li>Experience of administering building contracts</li> <li>Experience of administering partnering contracts&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations</li> <li>Knowledge of housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Able to work in an inclusive manner with staff and residents</li> <li>Project Management skills</li> <li>Adept at applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good Report writing skills.</li> </ul> Qualifications and Requirements:&nbsp; Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area. Evidence of Continuous Professional Development. Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Senior Surveyor

Job Description Organisation: London Borough of Waltham Forest&nbsp; Salary: PO6 £52,584 - £55,620 Contract Type: Full-time, permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 16/01/2026 Reference: 1843 About Us: &nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. &nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. &nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. &nbsp; About the role: &nbsp; We are seeking a skilled and empathetic Housing Landlord Complaints Investigator to lead on Stage 2 complaint investigations within our Housing Management and Assets service. This role will also lead relationship management and liaison with the Housing Ombudsman Service and provide insight to the senior management team and service leads to help drive continuous improvement.&nbsp;&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_HLCI_1843.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt; </a>&nbsp; Key Responsibilities: &nbsp; Investigate and resolve Stage 2 housing complaints in line with the council’s policy and the Housing Ombudsman’s Complaint Handling Code.&nbsp; Liaise with residents to understand their complaint and desired outcome, taking into account any specific needs of vulnerable residents&nbsp;&nbsp; Carry out investigations empathetically with an open mind, ensuring that all issues raised by the complainant are fully addressed&nbsp; Produce high-quality written complaint responses and reports, ensuring clarity and compliance.&nbsp; Assess and apply appropriate remedies, including compensation.&nbsp; Hold contractors and internal teams accountable for timely and effective complaint resolution.&nbsp; Lead relationship management with the Housing Ombudsman, including responses to orders and requests.&nbsp; Lead the Council’s annual self-assessment and reporting on complaint handling performance.&nbsp; Identify areas of significant or persistent service failure identified through complaint investigations and analysis, recommending actions to deliver improvements.&nbsp; Skills, Experience and Qualifications: &nbsp; Excellent investigative skills and experience of undertaking high quality complaint investigations within a local authority, other public sector organisation, regulatory body or similar.&nbsp; Experience of liaising with and responding to the requirements of a regulatory body.&nbsp; Ability to use housing, legal and regulatory knowledge to resolve issues.&nbsp; Excellent written and verbal communication skills, with the ability to explain complex issues clearly.&nbsp; Skilled in stakeholder engagement, negotiation, and influencing to drive positive outcomes.&nbsp; Excellent time management skills to manage a complex caseload, prioritise, set deadlines and cope with conflicting and changing demands.&nbsp; Ability to work both autonomously and collaboratively with a wide range of stakeholders and make evidence based decisions in a fast paced environment.&nbsp; Excellent analytical and report writing skills, with the ability to produce concise, accurate and informative written material for a variety of audiences.&nbsp; Experience of working in social housing and a good understanding of the responsibilities of social housing landlords.&nbsp; Familiarity with the Housing Ombudsman Complaint Handling Code.&nbsp; Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable).&nbsp; Degree-level education or equivalent, with evidence of continuous professional development.&nbsp; Terms and conditions: &nbsp; The below terms and conditions apply to this role: &nbsp; Satisfactory employment references and CIFAS identity checks; &nbsp; Satisfactory declaration of interest; &nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. &nbsp; How to Apply: &nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. &nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  &nbsp; Equal Opportunity Employer: &nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. &nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. &nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. &nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. &nbsp; Contact Information: &nbsp; If you have any questions about this vacancy or the application process, please contact Salvatore Barbato, Acting Head of Housing Engagement &amp; Service Improvement via email: <a href="mailto:Salvatore.Barbato@walthamforest.gov.uk" target="_blank">Salvatore.Barbato@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. &nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>. &nbsp;





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