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We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Fitness Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, you will be full of enthusiasm and love talking with people whilst motivating others and feel confident in giving suitable health and fitness advice that will match each customer's individual aspirations and goals. All our Fitness Instructors should hold a minimum of CIMSPA Affiliate/Reps Level 2, and it would be ideal if you were to hold CIMSPA Practitioner/Reps Level 3. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Your career with us as a Fitness Instructor is a great first step to many different routes. You can develop your career by providing outstanding Personal Training sessions and growing your client base. If management is a route you wanted to take, you can work up to be a Fitness Manager.In the Fitness Instructor role, we will offer ongoing training and development opportunities, including support with your CIMSPA Practitioner / Reps Level 3 Qualification, enhancing your customer service skills and much more.More about you<ul><li>Always putting the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>Carry out initial inductions and ensure that customers are using the equipment safely and correctly.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey. You will be able to set and monitor programmes as appropriate.</li><li>You will work with individuals running Personal Training and small group sessions; be happy to offer Personal Training sessions as an additional service; and look to take on new PT clients from face-to-face interactions and basic marketing tools.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Fitness Instructor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!The Data and Platform Engineering team are the foundation for the Data Office function. Responsible for designing, building, and maintaining PfP's data platform we extract data from source, transform it into a usable format, load it into consumer models and marts and build and manage the infrastructure to do all this work. Data Engineering are transforming the way PfP consumes data, transitioning from On Premise to Google Cloud. This is an exciting time to join a growing business function and gain hands on experience working with market leading technology such as BIG Query, Looker, Data Flow, and more. More about your role The Data Architect is a leading role in our data engineering team. Responsible for overseeing the end-to-end design and optimisation of our data architecture. The primary focus will be lead the design, documentation (HLD) and development of our data architecture ensuring that it aligns with business objectives, scalability requirements, and industry best practise. The Data Architect will ensure that Database / Data Model designs (conceptual, logical and physical) are documented and optimised for storage, retrieval, query performance and cost. The Data Architect will ensure that Data Governance policies and best practices are adhered to and that we have a high level of compliance to legislation / standards and promote data quality and security. The Data Architect will develop and document data integration strategies to facilitate seamless data flow in and out of the data platform with a key focus on quality, integrity, reliability, and robustness. The role will require close links to be established into the Infrastructure and Application Architect functions to ensure that the Data Office is kept abreast of changes and that data engineering requirements are built into the fabric of PfP's overall architecture. More about you You are an experienced and talented data solutions architect with a proven track record and hands on experience with Google Cloud Platform, Azure or AWS. You are an innovative thinker who is used to researching new technologies to find the best solution to a challenge. You approach problems logically, breaking them down into deliverable outcomes and documenting your proposals via High Level Designs in a comprehensive manner. You will also take a protective stance to ensure that risks to the platforms are minimised in line with business appetite and are well versed in data security / GDPR requirements. You are self-motivated with excellent leadership skills, capable of driving innovation and mentoring team members. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. Experience &amp; Skills<ul><li>A proven track record of working as a Data Architect or similar role with strong track record. </li><li>Good understanding of Google's Big Query platform. </li><li>Expertise in data platform architecture, configuration, and optimisation with a focus on MPP databases like Google BigQuery. </li><li>Strong knowledge of data modelling, schema design, ERD and optimising for query performance. </li><li>Strong knowledge of database design principles, data warehousing concepts, and ETL/ELT processes. </li><li>Exceptional problem solving and analytical skills with an eye for identifying opportunities for improvement. </li></ul>We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Data Domain Architect

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your role<ul><li>Set up and manage a range of sustainable Healthy Communities projects/programmes that deliver measurable impact for the community for a local contract area. With a focus on tackling health inequalities. </li><li>Complete any monitoring and evaluation requested by line manager in line with current data protection protocols</li><li>In line with relevant training / qualifications held, deliver specific Healthy community project/ programme, e.g. Exercise Referral, gym-based classes, falls prevention, according to the parameter discussed with line manager.</li></ul>For more information please download our job profile available on our website.More about you<ul><li>Qualified instructor in relevant in relevant discipline to deliver sessions independently i.e. Gym level 3, NGB level 2 or higher.</li><li>Experienced in planning, delivering and monitoring sessions.</li><li>Passion for improving the health of the local community.</li><li>Ability to use MS tools.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A 2% Bonus for all colleagues</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Healthy Communities Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor (Aqua)

Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleThis a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.For more information please download our job profile available on our website.More about youWith this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.It is essential that you hold a NPLQ qualification. BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Duty Manager

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleYou will ensure high standards are maintained at all times. You will assist in food preparation, complying with all Health &amp; Safety and Food hygiene policies whilst prioritising the presentation and cleanliness of all catering areas. A large part of your role will be to represent the company by operating a high standard of customer service to all our visitors.For more information please download our job profile available on our website.More about youYou will have experience of working within a catering or retail role, with an awareness of allergen and hygiene standards. You should have a good background knowledge of current Health &amp; Safety regulations as well as current food standard policies. You will have a personable and friendly manner and ideally be used to dealing with a wide range of customers.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Catering Assistant

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Casual Swimming Teacher

Swimming Teacher

Birmingham Youth Justice Service is in the middle of an exciting and extensive modernisation programme with a clear goal to become the sector leading youth justice service. We are creating a progressive, creative, energetic and inspiring service that is best equipped to understand and reduce offending behaviour amongst children and we are looking for the right people to help us to achieve this.An exciting opportunity has arisen for the right individuals to join Birmingham Youth Justice Service as our Senior Court Officer. Have you the skills and experience to provide an effective service in the Criminal Court setting? Are you able to promote the Birmingham Youth Justice Service’s interventions regarding the courts, parents, children, and young people? You must have experience of working in a multi-agency setting with children and young people involved in the Criminal Justice System and knowledge of criminal legislation including bail and remand as it affects youths. The ability to work on your own initiative is essential. You must have experience of preparing formal reports, carrying out safeguarding assessments, evaluating risk, and dealing with contextual safeguarding issues. You’ll have the experience and awareness of the underlying issues that contribute to children and young people’s offending behaviour and will want to achieve the best outcomes for them, their family, their victims and the community. The key responsibilities for this role will involve the following: -<ul> <li>To work as part of the Youth Justice Service (YJS) Court Team servicing Birmingham Youth, Magistrates and Crown Court to fulfil the statutory requirements placed on the Youth Justice Service by the Crime and Disorder Act 1998 and any proceeding legislation.</li> <li>Working in partnership with the Criminal Justice Agencies and the Judiciary. Influencing remand and sentencing decisions, particularly in reducing the use of remands to youth detention.</li> <li>Undertaking assessments including safeguarding and vulnerability to determine the appropriateness of placements in respect of children and young people entering the secure estate and delivering these services in line with the expectations of the Youth Justice Board.</li> <li>To ensure that the appropriate action is taken by the Court Team after each Court session to meet the requirements of the bench upon the Youth Justice Service or its statutory partners. This will involve the maintenance of clear, concise written records, and updating the Youth Justice Service electronic database and Youth Justice Service E-records.</li> <li>Liaison with other agencies involved in the court process, including the presentation and dissemination of Youth Justice Service information, formal reports, and interventions to Judges and Magistrates.</li> <li>Production of placement information and post custody reports within the asset plus framework as required by the Youth Justice Board.</li> <li>Assisting with monitoring and reviewing the team’s workload to enhance overall performance aligned with key performance measures.</li> <li>You will be required to work on Bank Holidays and Saturdays on a rota basis.</li></ul>This is an office role based in Birmingham City Centre so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Unfortunately, we are unable to offer visa sponsorship.About you:<ul> <li>Experience of work within the Criminal Justice setting with children and young people. </li> <li>Ability to produce good quality Bail Packages.</li> <li>Excellent communication, advocacy, and assessment skills supported by a good understanding of the YJS Court Officer role to work in this specialist arena.</li> <li>Knowledge and understanding of the bail and remand process as it relates to children.</li> <li>Ability to co-ordinate the assessments of children regarding public protection, prevention of offending, risk and safeguarding.</li> <li>Ability to manage a team as you will be deputising in the absence of the Court Team Manager.</li> <li>Able to support the team with operational issues and escalating to senior management where needed, as planned by the Court Team Manager.</li> <li>Extensive knowledge and application of Statutory Orders and Youth Justice diversion work</li></ul>Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian DBS, Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.Our Benefits:<ul> <li>A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.</li> <li> Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!</li> <li> Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health &amp; Fitness and Personal Wellbeing support and much more!</li> <li> Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.</li> <li> Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.</li> <li> Excellent career progression opportunities and so much more!</li></ul>For further information please contact:<a href="mailto:BirminghamYJS@birminghamchildrenstrust.co.uk" target="_blank">BirminghamYJS@birminghamchildrenstrust.co.uk</a> BenefitsHelp us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Senior Court Officer

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment?As a Customer Service Advisor, you will be the first point of contact for residents and partners engaging with the Council. You will be responsible for providing a comprehensive enquiry service across multiple channels, including telephone, face-to-face, email, webchat, social media, and online platform resolving 88% of queries without referral.Playing a vital role in ensuring our community receives the highest standards of care and support you will be expected to resolve cases promptly, escalating only when necessary and following through to completion, along with:Providing cover across Ashford and Tenterden offices as needed Using IT systems to manage enquiries and maintaining accurate records Supporting administrative follow-up and system input tasks Participating in training to stay up-to-date on Council and partner services Verifying customer documentation and processing payments Supporting Tourist Information Services when based in Tenterden Promoting customer feedback and act as a buddy for new team membersTo be competent in this role it is essential that you have strong keyboard and IT skills, and proven experience in customer service and team environments. Along with having the ability to be able to make decisions independently. Experience in a call/contact centre, local government, or tourist information services is a plus. NVQ Level 3 in Customer Services, IT qualifications, and second language skills are desirable.For an informal discussion about the role please contact Liesl York, Customer Services Operations Manager on 01233 330820Click to view a <a href="https://www.ashford.gov.uk/media/qkibbpmh/6419d-customer-service-advisor-dec-2025.doc" target="_blank">Job Description</a>When submitting an application form - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Customer Service Advisor

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamWe have an opportunity for a highly self-motivated and effective individual to join our friendly, professional team in this important Fire Safety Compliance Officer role.&nbsp;Reporting to Lead Officer Asset &amp; Compliance this role will manage and offer guidance in all aspects of fire safety and compliance for buildings owned or managed by the Council’s Housing Landlord. You will act as the main point of contact for fire safety related issues including the commissioning of works via maintenance or specialist companies. Training will be available to enable the Officer to ensure the Council remains legally compliant and adheres to regulations and guidance.&nbsp;Ideally you will have experience of working within a regulatory framework where compliance, risk management and precise outcomes are essential. A comprehensive understanding of fire safety Act and asbestos awareness particularly where it relates to social housing. Having, or developing, a good knowledge of risk assessments and safety measures and controls within buildings, you should also be familiar with the Health and Safety Act, Regulatory Reform and all current Building Regulations.With a customer-focused, flexible, cooperative and well organised working style, you will have excellent communication and interpersonal skills, the ability to communicate compliance information clearly and effectively to colleagues in other departments, good presentation skills and the ability to work effectively under pressure, think strategically and problem solve. About the Role and Our Ideal CandidateKey activities<ul><li>Approach - Taking a risk based approach to ensure that Fire Risk Assessments, as well as Asbestos Surveys are managed in accordance with relevant Regulations and the resulting remedial actions are carried out within the required timescales.&nbsp;</li><li>Compliance - Ensuring the organisation remains legally compliant in line with government regulations and guidance.&nbsp;</li><li>Programmes - Manage the Fire Risk Assessment programme, Asbestos re-inspection programme and asbestos register, with particular emphasis on ensuring review dates are met and all actions are logged with the correct priority.</li><li>Remedial Works - Ensure that any programme of asbestos and fire safety-related remedial works are monitored, delivered on time and measured against clearly defined success parameters, ensuring performance issues are promptly and appropriately addressed, highlighting potential impact on current and future budget requirements.&nbsp; Place orders and process invoices as required according to relevant procedures.&nbsp;</li><li>Liaison - Liaise with colleagues, residents and other departments as appropriate, to ensure timely and effective management of fire risk assessment remedial actions; highlighting potential impact on future budget requirements. Act as the main point of contact with the London Fire Service and provide input as required to other enforcement agencies.</li><li>Specifications, etc - Work with colleagues to ensure specifications, schedules of work, any cost/estimates and works order/contracts comply with appropriate legislation, codes of practice, British/European standards, the RBK’s Standard, the Council’s Standing Orders and financial regulations.&nbsp;</li><li>Reports - Compile reports for the Head of Property and Senior Management Team regarding progress, new legislation, financial impact and emerging issues. Produce reports for the Head of Property and Senior Management Team and Stakeholders regarding progress, new legislation, budget projection and emerging issues.&nbsp;</li><li>Meetings - Represent at and/or Chair RBK meetings (local or regional) regarding current and emerging Fire Safety policy or Asbestos Management plans&nbsp;</li><li>National Direction - Work with colleagues to ensure that recommendations from the Fire Safety Act are embedded into RBK working practices, in line with emerging policy.&nbsp; </li><li>Contract Management Skills - Demonstrate a competency for Contract Management via experience in managing, amongst other Compliance services, Asbestos and Fire-Safety related contracts to an advanced level.&nbsp;&nbsp;</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Compliance Officer for  Fire Safety and Asbestos

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThe Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager.About the Role and Our Ideal CandidateThe Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake&nbsp;<ul><li>Procuring competitively priced emergency, temporary and settled accommodation, across a range of schemes and providers within the private sector housing market</li><li>Negotiating rents to procure and retain homes in the most cost effective way, whilst operating in a highly competitive market</li><li>Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people&nbsp;</li><li>Delivering a high quality service to private sector landlords, homeless households and other households accommodated under a range of private sector letting schemes provided by the service&nbsp;</li><li>Supporting the Team Manager by contributing to the overall development of the service&nbsp;</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Housing Supply Officer

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThe team and the purpose of the team&nbsp;The Culture and Heritage team, part of the Residents and Communities Directorate, are a passionate multi-disciplinary team, working across arts and culture partnerships, heritage, libraries, music education and adult education. You will be part of a highly motivated Culture and Heritage senior management team who are ambitious to deliver high quality and transformational cultural services to our communities. This is an exciting time to join our service as we embark on developing a new cultural strategy and build on the diverse and impactful cultural initiatives of the past year.About the Role and Our Ideal CandidateAbout the role This community-focused role is responsible for leading strategic arts and cultural relationships, partnerships and commissioning, the development and promotion of cultural events and delivering innovative place-based programmes and strong outcomes for residents and partners. You will also play an important role in developing and delivering a new cultural strategy for the borough.In this role you will need to:<ul><li>Lead arts and cultural partnerships and projects, delivering innovative place-based programmes and strong outcomes for residents and partners</li><li>Lead the development and promotion of the programme of events across the Culture and Heritage Service and in close collaboration with community partners</li><li>Champion the contribution of cultural placemaking to a thriving borough in collaboration with external partners and council colleagues&nbsp;</li><li>Lead and manage funding agreements with external funders and manage contracts with commissioned local organisations</li><li>Lead and manage a small team and external contractors as required&nbsp;</li><li>Work as part of a close-knit Culture and Heritage senior team to deliver a coherent, joined up outreach and engagement offer to residents and lead relevant cross-departmental projects</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Arts and Culture Partnerships Lead

We have an exciting opportunity for an Occupational Therapist to join us in the Medway Council Children and Young People with Disabilities team (CYPD), on a part time basis. CYPD Occupational Therapist’s work with children and young people 0 – 18 years old and their families throughout the challenges of living with disability, offering guidance, advice on equipment and home adaptation, helping them to build skills, resilience and networks to support their journey to adulthood.The team are close, enthusiastic and support each other in daily work. We will offer you an in-depth, structured induction, regular high-quality supervision, on-going support and career development through annual appraisals.CPD and professional development is important to us and will offer you opportunities for group learning, peer support and regular team meetings, also internal and external training. We understand the need for a good work/life balance and flexibility. If you are committed to providing a safe child-focused service working in partnership with multiple agencies and stakeholders, then we would welcome your application.<h4>About you</h4>You will be a qualified Occupational Therapist (MSc OT /BSc OT / Dip COT) with current HCPC registration.The CYPD OT’s role requires an experienced practitioner who can work independently with good time management skills, resilience and comprehensive knowledge of the legislative frameworks. We work closely with many internal and external agencies such as Housing/housing providers, the Disabled Adaptation Service and NHS and community services and so excellent communication skills are required. Working to support children and their families alongside Social Workers and Family Workers, you will elicit the voice of the child, promoting their active participation indecision-making. You will need to be competent in complex moving and handling assessment and equipment recommendations. <h4>Skills and experience required</h4><ul><li>Qualified Occupational Therapist HCPC registered.</li><li>Competent in moving and handling assessment and equipment recommendation.</li><li>Experience in the assessment and provision of equipment and home adaptation for children diagnosed with a physical disability and/or neurodivergence.</li><li>Experience of Disabled Facilities Grants and writing recommendations for major home adaptations.</li><li>Clear understanding of current legislation regarding safeguarding of children.</li><li>Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection.</li><li>IT literate.</li><li>Good communication, empathy, numeracy, and administrative skills.</li><li>Hold a current full UK driving licence, and have access to your own vehicle for work.</li></ul><h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>Important information</h4>If you would like an open and informal discussion regarding this role then please contact: Alison Golding, Interim Team Manager via <a href="mailto:alison.golding@medway.gov.uk" target="_blank">alison.golding@medway.gov.uk</a>.Please include in your personal statement the reasons for your application, how your skills and experience align with the essential and desirable criteria outlined in the Job Description, and what unique qualities and contributions you can bring to this role and our team.Applications close on 9th December 2025, and all interviews will be held in person. The date and time for the interview will be conveyed to shortlisted candidates at a later date.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view online.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Occupational Therapist

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all post-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Post 14 EHC Coordinator

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all pre-14 educational phases —ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.This is a hybrid role with office attendance required 3x per week.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Pre 14 EHC Coordinator

We have an exciting opportunity for Community Support Outreach Workers who are highly motivated to work within our generic locality teams. We are looking for people who are committed to delivering a high-quality service. The service is delivered using a strengths-based (Conversations Model), person centred approach. We have implemented an innovative locality-based service giving the opportunity to establish close links with local communities and partners. Your practice will have a strong emphasis on quality and achieving the best possible outcomes for people. We promote individual aspirations, enhance independence and wellbeing, and maximise autonomy by supporting people to live their lives in the way that they choose. Working at Medway Council means that you will be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878. 





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Outreach Worker - Part  Time 

We have an exciting opportunity for Community Support Outreach Workers who are highly motivated to work within our generic locality teams. We are looking for people who are committed to delivering a high-quality service. The service is delivered using a strengths-based (Conversations Model), person centred approach. We have implemented an innovative locality-based service giving the opportunity to establish close links with local communities and partners. Your practice will have a strong emphasis on quality and achieving the best possible outcomes for people. We promote individual aspirations, enhance independence and wellbeing, and maximise autonomy by supporting people to live their lives in the way that they choose. Working at Medway Council means that you will be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile <h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Outreach Worker

Keep Derbyshire Moving: Network Coordination Lead Are you ready to take on a critical leadership role that keeps our highways safe, resilient, and operational? We’re looking for a highly skilled Network Coordination Lead to manage the Council’s Network Intelligence Centre (NIC) and deliver essential resilience functions for Derbyshire’s highway network. This is a unique opportunity to lead a team that responds to severe weather, civil emergencies, and major incidents, ensuring the network remains accessible for residents, businesses, and the local economy. You’ll make time-sensitive decisions under pressure, coordinate multi-agency responses, and drive innovation in traffic management and winter service operations. About the Role • Lead the operational management of the Network Intelligence Centre on a 24/7/365 basis. • Oversee the Council’s statutory winter service, including critical decision-making for treatments and emergency responses. • Manage real-time traffic coordination, including temporary signals, public transport information, and air quality monitoring. • Mobilise resources during severe weather and major incidents to protect public safety. • Drive the use of technology and data analytics to improve situational awareness and optimise traffic flow. • Manage operational budgets for winter service and emergency response, ensuring value for money. • Build strong partnerships with emergency services, contractors, and internal teams to deliver coordinated resilience plans. About You • Proven experience in highways resilience and winter service management. • Strong leadership skills with the ability to manage and motivate a multi-disciplinary team. • Excellent decision-making under pressure, supported by analytical and problem-solving skills. • Comprehensive knowledge of highways legislation, Civil Contingencies Act, and health and safety requirements. • Exceptional communication skills to engage with senior managers, elected members, and the public during critical events. Essential Qualifications and Experience • Relevant professional qualification (e.g., HNC/HND/Degree) in Civil Engineering, Transport Planning, or Emergency/Disaster Management. • Significant experience in highways resilience and operational management. • Demonstrable experience managing budgets, emergency plans, and multi-agency partnerships. Desirable • Membership of a relevant professional institution (ICE, IHE, CIHT). • Health &amp; Safety qualification (IOSH/NEBOSH). • Experience with weather forecasting systems and decision-support software. ________________________________________Support &amp; Benefits: • Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs. • Generous Annual Leave Scheme: Ensures a healthy work-life balance. • Local Government Pension Scheme: Provides financial security. • Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling. • Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app. • Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encourages environmentally friendly commuting options. • Our Derbyshire Rewards: a package of benefits and discounts.Apply Now If you thrive in high-pressure environments and want to make a real impact on public safety and network resilience, we’d love to hear from you!📅 Closing Date: Sunday 1st February 2026 📝 Interview Date: 9th to 13th FebruaryCandidates who have previously applied and were unsuccessful need not reapply.Hways2026





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