field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We’re looking for a proactive and detail-oriented HSW/HR Assistant&nbsp;to join our team supporting both Health, Safety and Wellbeing and HR.&nbsp;This is more than just a support role — it’s an opportunity to be part of a team that champions wellbeing, drives innovation, and supports a thriving workplace culture.&nbsp;<h2>Additional information</h2><ul>
<li>Strong communication and organisational skills.</li>
<li>Confidence in interpreting and presenting data.</li>
<li>Experience supporting projects and producing management reports.</li>
<li>Knowledge of procurement processes and HSW policies.</li>
<li>Proficiency in Office 365 (or willingness to learn).</li>
<li>Minimum GCSE grade 4 (or equivalent); A-levels or relevant qualifications are a plus.</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Health, Safety and Wellbeing / Human Resources Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6607/M23_Resourced_provision_Leader_at_Sandbrook.docx" target="_blank">M23_Resourced_provision_Leader_at_Sandbrook</a></li>
</ul>



<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1517/Leading_Learners_Teach___Support_Application_Form.doc" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1517/Leading_…</a>

Resourced Provision Leader, Sandbrook Primary School Full Time, Permanent&nbsp; M3-UPS 3 + SEN (SEN allowance negotiable dependant on experience) From September 2025 (or as soon as possible thereafter)
 Are you a passionate, driven and inspirational teacher looking for the next step in your career? Do you have the skills, enthusiasm and vision to lead the Resourced Provision in our inclusive school? This is an exciting time to join Sandbrook Primary School as we welcome our newly appointed Executive Headteacher, Mrs Kate Ball, who brings a renewed energy and vision for the future of the school.
 Role Overview: Sandbrook Primary School is a warm, welcoming place where every child is known and valued. As a small, community-based school, we work closely with families to help every child grow, learn, and flourish.&nbsp;
 We are seeking an experienced teacher to lead our successful Autism Spectrum Condition (ASC) specialist resource provision, which is an integral part of our inclusive 3-11 school. This role offers a varied and challenging position within a supportive and rewarding working environment. The successful candidate will have access to continuous professional development. Join us and make a difference at Sandbrook Primary School!
 Key Responsibilities: • &nbsp; &nbsp;Lead the resourced provision, ensuring high-quality teaching and learning for all pupils. • &nbsp; &nbsp;Create a safe, stimulating, and supportive environment. • &nbsp; &nbsp;Collaborate with colleagues, parents, and external professionals to support pupil progress. • &nbsp; &nbsp;Contribute to the wider aspects of school life and uphold the school's inclusive ethos. • &nbsp; &nbsp;Committed to building relationships with families to enable all children to achieve their best. • &nbsp; &nbsp;Willing to contribute to the wider aspects of school life.
 What we can offer you: • &nbsp; &nbsp;A welcoming and inclusive Trust and school with a strong sense of community and values. • &nbsp; &nbsp;Happy, enthusiastic children who love learning. • &nbsp; &nbsp;A chance to shape and lead the future development of our Resourced Provision. • &nbsp; &nbsp;Support from Central team and Trust SEND and Inclusion Leaders. • &nbsp; &nbsp;A committed and supportive team of staff and governors. • &nbsp; &nbsp;Opportunities for professional development and leadership. • &nbsp; &nbsp;A chance to shape and lead the development of our newly established Resourced Provision.
What we’re looking for: • &nbsp; &nbsp;A proven track record of outstanding teaching and experience of leading SEND. • &nbsp; &nbsp;A commitment to high standards and inclusive practice for all learners. • &nbsp; &nbsp;The ability to lead, motivate and inspire colleagues. • &nbsp; &nbsp;Excellent communication, interpersonal and organisational skills.
We warmly invite interested applicants to arrange a visit to our school. Please email Nicky Humble, Officer Manager to book your visit on <a href="mailto:officemanager@sandbrook.wirral.sch.uk" target="_blank">officemanager@sandbrook.wirral.sch.uk</a> &nbsp;or call 01516773231 Closing Date: Friday 4th July Shortlisting: Friday 4th July&nbsp;
The interview process for shortlisted candidates will include a classroom observation, which will be arranged for in your current setting. Formal interviews will be arranged following shortlisting.
Please refer to the Person Specification and Application Form - CVs will not be accepted.&nbsp;
We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment.
The post is subject to an enhanced DBS check. In line with Keeping Children Safe in Education, as part of our pre-employment due diligence, we will undertake general online searches for all shortlisted candidates. &nbsp;This will include social media websites and video platforms. Online searches will only examine data that is publicly available. Any areas of concern will be discussed during the interview process.
All applicants will be considered based on their suitability for the role regardless of gender, race, age, religion, or disability.

Rescourced Provision Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6608/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6609/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6610/Wirral_Jobs_-_Application_Stage_-_fv.pdf" target="_blank">Wirral_Jobs_-_Application_Stage_-_fv</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6611/VRP_IT_Support__Libraries__220511.pdf" target="_blank">VRP_IT_Support__Libraries__220511</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6612/VRP_Local_Family_History__Libraries__220511.pdf" target="_blank">VRP_Local_Family_History__Libraries__220511</a></li></ul>

Please apply online by clicking the link below



The Council is seeking enthusiastic, committed individuals who would like to volunteer and support the staff with a number of roles.
<ul>
<li>IT</li>
<li>Family History</li>
</ul>
If you wish to apply for this role please download and complete the below Volunteer Application form and send to <a href="mailto:libraryvolunteers@wirral.gov.uk" target="_blank">libraryvolunteers@wirral.gov.uk</a>
Should you wish to discuss informally, please contact Elaine Wilson via email: <a href="mailto:elainewilson@wirral.gov.uk" target="_blank">elainewilson@wirral.gov.uk</a>

Wirral Metropolitan Borough Council

Library Volunteer (IT/Family History)

<ul></ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



&nbsp;

Apply before 11:55pm on Sunday 29th June 2025

The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved.
You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available.
As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our&nbsp;Newport Office.
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
<ul>
<li>Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure</li>
<li>Configure and customise both model model-driven and canvas apps</li>
<li>Develop Power Automate Flows via connectors to the Dataverse and other data sources</li>
<li>Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint</li>
<li>Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage</li>
<li>Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders</li>
<li>Identify defects, incidents, risks and issues in line with IPO standards</li>
<li>Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to</li>
<li>Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability.</li>
</ul>





<h3>Person specification</h3>



Essential criteria
Essential Experience
<ul>
<li>Experience in delivering technical solutions</li>
<li>Experience with modern delivery models such as Scrum and Agile</li>
<li>Understanding of DevOps principles</li>
<li>Experience of working with cloud technologies such as Azure</li>
</ul>
&nbsp;Essential Technical
<ul>
<li>Experience of MS Dynamics CRM and/or Power Platform</li>
</ul>
<h2>Benefits</h2>


Alongside your salary, Intellectual Property Office contributes £10,307 towards you being a member of the Civil Service Defined Benefit Pension scheme.&nbsp;



<ul>
<li>Unlimited Pluralsight video learning access</li>
<li>Access to Microsoft’s ESI training suite</li>
<li>Hybrid working with no core hours</li>
<li>Substantial support for career progression</li>
<li>25 days annual leave moving to 30 days in annual increments</li>
<li>You will also get 8 days public leave and 1 day privilege leave</li>
</ul>
Additional details on security and vetting
Successful candidates must pass a&nbsp;disclosure and barring security check&nbsp;and if successful you must also hold, or be willing to obtain, a&nbsp;higher Security Clearance.
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have&nbsp;consistently lived in the UK for a minimum 5 years&nbsp;in order to meet the relevant security clearance.

Dynamics Developer

<ul></ul>





Apply before 11:55pm on Monday 7th July 2025
The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality.&nbsp;
You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined team using several technologies to build enterprise grade services as well as mentoring and coaching team members. You will be expected to be proactive and take accountability for the teams assigned deliverables. The role will also require the investigation, diagnosis and fix of any system issues.&nbsp;
A Lead Developer is expected to contribute to the technical strategy for the department. Formal line management duties also form the key duties of this role.&nbsp;
As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to develop and mature your skills even further and extend your skills set with those typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Any back-end skills you have can also be utilised within this role.
Main duties consist of but are not limited to:&nbsp;
<ul>
<li>Be responsible for the design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions in a cloud first environment</li>
<li>Build web based Front End interfaces interacting with RESTful APIs using React, Next JS and other web technologies</li>
<li>Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage</li>
<li>Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability</li>
<li>Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders</li>
<li>Identify and manage problems, incidents, risks and issues in line with IPO standards</li>
<li>Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to</li>
<li>Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality</li>
<li>Support assessment of the Public Digital Services we produce by adhering to, demonstrating and documenting compliance with GDS (Government Digital Services) standards</li>
</ul>

&nbsp;
Working Style&nbsp;
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.&nbsp;
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.


&nbsp;
<h3>Person specification</h3>

Essential Experience&nbsp;
<ul>
<li>Has been a key player in delivering technical solutions as part of large projects</li>
<li>Experienced with modern delivery models such as Scrum and other Agile</li>
<li>Experience working in a Microsoft Azure Cloud first team</li>
<li>Experience with Azure DevOps</li>
<li>Experience writing Unit Tests, using tools such as MS Test, and an understanding of TDD principles&nbsp;</li>
</ul>
Essential Technical Skills&nbsp;
<ul>
<li>Experience working with RESTful web services</li>
<li>Excellent understanding of React and experience with Next JS</li>
<li>Excellent understanding of Node JS</li>
<li>Understanding of DevOps principles</li>
<li>Has a deep understanding of architectural principals such as SOA and Micro-Services</li>
</ul>

<h2>Benefits</h2>


Alongside your salary, Intellectual Property Office contributes £18,563 towards you being a member of the Civil Service Defined Benefit Pension scheme.&nbsp;



<ul>
<li>Unlimited Pluralsight video learning access </li>
<li>Access to Microsoft’s ESI training suite &nbsp;</li>
<li>Hybrid working with no core hours </li>
<li>Substantial support for career progression </li>
<li>25 days annual leave moving to 30 days in annual increments </li>
<li>You will also get 8 days public leave and 1 day privilege leave&nbsp;</li>
</ul>
Additional details on security and vetting
Successful candidates must pass a&nbsp;disclosure and barring security check&nbsp;and if successful you must also hold, or be willing to obtain, a&nbsp;higher Security Clearance.&nbsp;
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have&nbsp;consistently lived in the UK for a minimum 5 years&nbsp;in order to meet the relevant security clearance.&nbsp;

Digital Delivery Lead Front End Developer

<ul></ul>





Apply before 11:55pm on Sunday 6th July 2025
The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained.
As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services.
Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our&nbsp;Newport Office.
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

<h3>Job description</h3>

Main duties consist of but are not limited to:
<ul>
<li>Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these.</li>
<li>Contribute to the development of a world class Data Engineering capability for IPO IT &amp; Data.</li>
<li>Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently.</li>
<li>Build IPO data pipelines, owning the data engineering artefacts.</li>
<li>Build solutions to move data internal &amp; external to IPO.</li>
<li>Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions.</li>
<li>Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO’s chosen technology.</li>
<li>Support the vision for the organisation’s use of data in line with corporate goals and vision.</li>
</ul>





<h3>Person specification</h3>



Essential Technical
<ul>
<li>Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling</li>
<li>Evidence an ability to design, code, test, correct and document simple programs or scripts.</li>
<li>Experience of cleansing, preparing and formatting data sets.</li>
<li>Awareness of designing scalable solutions and future-proof data services.</li>
</ul>
Essential Experience
<ul>
<li>Has been a key player in delivering technical solutions as part of large projects</li>
<li>Experienced with modern delivery models such as Scrum and other Agile</li>
<li>Advocate of DevOps principles</li>
<li>Experience with Azure DevOps</li>
</ul>
<h2>Benefits</h2>


Alongside your salary, Intellectual Property Office contributes £13,402 towards you being a member of the Civil Service Defined Benefit Pension scheme.&nbsp;



<ul>
<li>Unlimited Pluralsight video learning access</li>
<li>Access to Microsoft’s ESI training suite</li>
<li>Hybrid working with no core hours</li>
<li>Substantial support for career progression</li>
<li>25 days annual leave moving to 30 days in annual increments</li>
<li>You will also get 8 days public leave and 1 day privilege leave</li>
</ul>
Additional details on security and vetting
Successful candidates must pass a&nbsp;disclosure and barring security check&nbsp;and if successful you must also hold, or be willing to obtain, a&nbsp;higher Security Clearance.
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have&nbsp;consistently lived in the UK for a minimum 5 years&nbsp;in order to meet the relevant security clearance.

Senior Data Engineer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6578/Children_s_Residential_Support_Worker__Waking_Night__JD.pdf" target="_blank">Children_s_Residential_Support_Worker__Waking_Night__JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Children’s Residential Support Worker – Waking Night
Wokingham Borough Council has a range of fantastic opportunities for established, or aspiring Children’s Residential Support Worker’s to join our brand-new residential children’s home.
As a Children’s Residential Support Worker, you will be a crucial part of the team providing a professional, child-centered service in accordance with the relevant regulations, legislation, and policy and procedures.
You will take on the role of a corporate parent, ensuring the welfare and safety of children and young people, and provide high-quality support to ensure the best outcomes.
We have a number or roles available, so we are interested in hearing from candidates who are experienced support workers with a children or young people background, as well as those who have the transferable skills and drive to make a positive difference in the lives of young people.
We can provide ongoing support and training, as well as the option to complete your QCF Level 3 once your probationary term is successfully completed.
Benefits:
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐ A generous annual leave entitlement of 27 days (rising to 32 days after 5 years continued local government service), plus Bank Holidays (Pro Rata)
⭐ An excellent local government pension scheme
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ A range of local &amp; lifestyle discounts
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐ And much more
Key Responsibilities
<ul>
<li>To take on the role of a corporate parent, providing our children and young people with love and direction.</li>
<li>The ability to connect with and build meaningful relationships with children and young people who have had complex early lives.</li>
<li>To take immediate action when the welfare or safety of children or young people is at risk.</li>
<li>Delivery of high-quality support and guidance in order to promote the best outcomes possible for children in placement.</li>
<li>To be flexible and willing to support the smooth running of the home.</li>
<li>To be able to support children and young people to feel safe in their home and support their settling during the night.</li>
<li>To take pride in the environment that the children and young people live and support the home in always looking its best.</li>
</ul>
Candidate Requirements
<ul>
<li>Professional qualification in (recognised and current) QCF Level 3 in Residential Childcare, or equivalent. Or willingness to work towards this within the statutory timescales.</li>
<li>The ability to engage with children and teenagers who have complex emotional needs.</li>
<li>2 years’ experience in Social Care is desirable.</li>
<li>Ability to work the required shift patterns including weekends, overnights, late shifts and bank holidays.</li>
</ul>
For an informal discussion, please contact Diana Reid - <a href="mailto:diana.reid@wokingham.gov.uk" target="_blank">diana.reid@wokingham.gov.uk</a> or Isabel Prinsloo - <a href="mailto:isabel.prinsloo@wokingham.gov.uk" target="_blank">isabel.prinsloo@wokingham.gov.uk</a>&nbsp;
Closing Date: Sunday 27th July 2025, 11pm
Interview Date: TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.&nbsp;All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.&nbsp;

Wokingham Borough Council

Waking Nights - Children's Residential Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3637/LCR_Combined_Authority_ATS_Quick_Guide.pdf" target="_blank">LCR_Combined_Authority_ATS_Quick_Guide</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3638/Guidance_for_Interviewers.docx" target="_blank">Guidance_for_Interviewers</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3639/Interview_Score_Sheet.docx" target="_blank">Interview_Score_Sheet</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5654/Customer_Service_Officer__Contact_Centre__JD.pdf" target="_blank">Customer_Service_Officer__Contact_Centre__JD</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



Be a Voice for the Liverpool City Region! Part-Time Customer Service Heroes Wanted!
Do you love helping people and solving problems? Are you passionate about the Liverpool City Region? Then this is your chance to make a real difference!
The Liverpool City Region Combined Authority is looking for an enthusiastic and dedicated Customer Service Officer to join our established Contact Centre.
As the first point of contact for our community, you'll be the friendly voice and helpful hand that people rely on.
This is a part time role working 20 hours per week working 4pm to 8pm Monday to Friday. 
About the Role
<ul>
<li>•‍Handle a variety of customer inquiries via phone, email, and social media with a positive and helpful attitude.</li>
<li>•‍Take ownership of customer queries and provide timely, accurate, and satisfactory resolutions.</li>
<li>•‍Be a champion for excellent customer service, putting the customer at the heart of everything you do.</li>
<li>•‍Contribute to a high-performing team, working collaboratively to achieve team goals.</li>
<li>•‍Adapt to the individual needs of each customer, providing a personalised service.</li>
</ul>
 About the Person
<ul>
<li>•‍Previous experience in a customer service or contact centre environment.</li>
<li>•‍A passion for customer service and a 'can-do' attitude.</li>
<li>•‍Excellent communication and interpersonal skills.</li>
<li>Competency in IT systems and applications (including Microsoft Office Suite).</li>
<li>•‍Ability to work well within a team and on your own initiative.</li>
<li>•‍Commitment to learning and development.</li>
</ul>
 Bonus Points
<ul>
<li>•‍Experience of digital customer service (social media, chatbots, web forms) is desirable.</li>
<li>•‍Knowledge of working within established policies and procedure to comply with Governance and Audit Standards within BACS, PCI DSS and GDPR would be advantageous. 
</li>
</ul>
Why join us? 
<ul>
<li>•‍Be part of a team that makes a real difference in the Liverpool City Region community.</li>
<li>•‍Opportunity to develop your customer service and communication skills.</li>
<li>•‍Work in a supportive and collaborative environment.</li>
<li>•‍Contribute to a sustainable environment by promoting digital solutions. 
</li>
</ul>
If you think you match the job description, and our values, then click on the link to apply. 
Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below key essential criteria. The information you provide in your personal statement will be used for shortlisting. 
<ul>
<li>•‍Previous experience working in a customer service or Contact Centre environment</li>
<li>•‍Competent &amp; proficient in all current IT systems and applications including Microsoft Office Suite e.g. Word, Excel, Outlook, MS Teams&nbsp;</li>
<li>•‍Strong Customer focus by demonstrating corporate behaviours, including putting the customer first, being action focused and demonstrating respect </li>
</ul>
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind. 
Staff benefits 
<ul>
<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>•‍Flexible and hybrid working</li>
<li>•‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>•‍Automatic enrolment to our Westfield Health Programme</li>
<li>•‍Corporate discounts at council-owned gyms</li>
<li>•‍Bike to Work Scheme</li>
<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>

Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>

Liverpool City Region Combined Authority

Customer Service Officer (Contact Centre)

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The Role:
Join our vibrant HR team at New City College! We are dedicated to excellence in education and professional development. We are seeking an HR Systems, Reporting, and Data Coordinator to manage and enhance our HR systems which include iTrent and Business Objects among others. This role will ensure data integrity and providing valuable insights and comprehensive reporting. This role can be based in either our Hackney or Havering hub, however, this role does span across our college group and will require some travel.
Application Close: 6th July 2025 - we may close this role early if sufficient applications have been received. We encourage you to apply early.
Who You Are:
You possess extensive experience with HR Systems, including system configuration, maintenance, and module development. Knowledge of Business Objects and HR systems is essential, involvement with iTrent and Power BI is desirable, but would highly benefit your application. You have advanced IT skills, particularly in Microsoft Office (Excel), attention to detail, problem-solving abilities, and excellent communication skills. You are self-motivated, customer service-oriented, able to handle a demanding workload, and maintain confidentiality.
Key Responsibilities:
HR Systems Management: Oversee the configuration, maintenance, and security of the college HR systems, ensuring compliance with GDPR and data protection regulations. Data Processing: Manage the processing of employee data, system upgrades, and patches, ensuring thorough testing and seamless integration. User Support &amp; Training: Provide support and training for HR, payroll, and college staff, developing user guides and training materials. Reporting &amp; Analysis: Design and build HR and payroll reports using Business Objects, providing regular and ad-hoc reports to support decision-making. System Development: Lead HR system projects, implementing new modules and improving processes to maximise efficiency.
What We Offer:
Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program. Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. Technology Access: Office 365 and Adobe Suite available for personal devices.
For further information please contact Human Resources on 020 7510 7712. E-mail: <a href="mailto:recruitment@ncclondon.ac.uk" target="_blank">recruitment@ncclondon.ac.uk</a>.The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
About New City College
New City College is proud to be an Ofsted Outstanding college — the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education.
Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.
Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 2,000 staff, we are a major force in the sector.
We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.
We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.

Havering Sixth Form College

HR Systems, Reporting and Data Coordinator

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Join West Northamptonshire Council as a Financial Assessment Officer and be at the heart of transforming lives.&nbsp;Your mission? To financially assess adults for social care services, ensuring they receive the support they need while maximising their income and that of the Council.&nbsp;This position is based in Angel Square, Northampton. However, it offers flexible working arrangements, including remote work, office days, and service user home visits, as managed by the financial assessment team.If you’re ambitious, innovative, and ready to make a real impact, this is the role for you. Join us and be part of a team that’s making West Northamptonshire a great place to work, visit, and thrive!<h2>Additional information</h2>We are in search of a dedicated and experienced individual who is committed to making a positive impact.&nbsp;The ideal candidate will excel in delivering accurate assessments, providing exceptional customer support, and implementing innovative solutions.&nbsp;You will efficiently manage workloads, contribute to team development, and uphold safeguarding standards.&nbsp;If you are ambitious, detail-oriented, and ready to make a real difference, we want you on our team!<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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