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<h2>About the job</h2>Salary: £39,152 - £41,771 a year pro rata plus £5,000 market supplement and £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type: Fixed Term for 2 yearsThis position is available as a secondment opportunity for 2 years. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We are looking for Occupational Therapists to join our supportive and growing team in Adult Social Care where you will be working to promote the independence, inclusion and well-being of all adults with social care needs. You will be working in a Strengths Based way enabling people to: • Have dignity, choice and control in their lives • Live safe, healthy and fulfilled lives • Have an active role in a stronger and prosperous community • Identify the support they need in order to achieve the goals and outcomes that are important to them. This role will involve working both independently and as part of a multidisciplinary team to promote the independence of adults and older people in our diverse community. Using a strengths based approach, the emphasis is on promoting enablement and reablement to empower people to live as independently as they can for as long as they can. You will complete a variety of assessments and interventions to overcome occupational barriers using new techniques and technologies, moving and handling skills, specialist equipment, and environmental adaptations.Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for someone who will be self-motivated, positive, flexible and innovative. You will need to be able to work collaboratively and promote the benefits of working as one multi-disciplinary team across health and social care.You’ll need to be organised and be able to make professional judgements while working with a variety of complex and challenging cases. Applicants for this public-facing post will need to demonstrate excellent communication skills, maintain quality records and write clear, concise reports.You’ll have the opportunity to develop your existing knowledge of the legislation and regulations governing Social Care, Housing, and Health &amp; Safety, and how to interpret this in a modern context including personalisation, eligibility criteria, safeguarding and mental capacity.As a qualified Occupational Therapist you will hold professional registration, and have experience in health and social care and as well as experience of partnership and inter-agency working.If you think you could become an asset to the team, then please do not hesitate to get in touch. We look forward to receiving your application.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1685005&amp;ptId=12210" target="_blank">download: Occupational Therapist JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1685006&amp;ptId=12210" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Occupational Therapist - Adult Social Care

<h2>About the job</h2>Salary: £53,460 - £56,681 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: PermanentAs Designated Social Care Officer, you will be responsible for the strategic development, operational delivery, and continuous improvement of Children’s Services and statutory social work interventions relating to Special Educational Needs and Disabilities (SEND).You will act as the lead officer for Social Care within the Local Area SEND Service, influencing the design and delivery of services that reflect the needs and voices of children, young people, and families. Working closely with NHS and Department for Education colleagues, you will help shape a coherent, joined-up SEND strategy that meets our legal duties under the Children and Families Act 2014 and the SEND Code of Practice (2015).Key Responsibilities:<ul><li>Provide strategic leadership for social care elements of the Local Area SEND strategy.</li><li>Collaborate with multi-agency partners to design and deliver integrated, person-centred services.</li><li>Use intelligence, data, and insight to inform service development and drive performance.</li><li>Champion the voice of children, young people, and families – ensuring they are heard and reflected in decisions.</li><li>Strengthen cross-sector relationships, including with education, health, voluntary sector partners, and the Parent Carer Forum (EPIC Luton).</li><li>Support the transition of young people with SEND into adulthood through effective cross-agency planning.</li></ul>Please note this role does not attract sponsorship<h2>About you</h2>You are a dynamic, influential professional with deep expertise in SEND and a strong background in social care. You are passionate about achieving positive outcomes for children and families and bring strategic thinking, partnership-building, and a solution-focused mindset.You will bring:<ul><li>A recognised professional qualification in Social Work.</li><li>Significant experience leading and developing SEND services in collaboration with multi-agency partners.</li><li>A strong track record of motivating and managing teams to achieve performance outcomes.</li><li>In-depth knowledge of key SEND legislation and policies, including the Children and Families Act 2014, SEND Code of Practice, and equalities legislation.</li><li>Proven ability to increase participation of families in service design and delivery.</li><li>Excellent communication, influencing, and negotiation skills – with the ability to work across all levels and sectors.</li><li>Experience of preparing high-quality reports and strategic briefings to shape service direction.</li></ul>Why Join Us?This is a rare opportunity to play a central role in shaping the future of SEND services in Luton. You’ll be part of a forward-thinking, collaborative leadership team committed to innovation, inclusion, and co-production. We offer a supportive work environment where your expertise will directly contribute to improving outcomes for children and families across the borough.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662946&amp;ptId=12208" target="_blank">download: PREF105708 M5 Designated Social Care Officer for SEND - JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662947&amp;ptId=12208" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Designated Social Care Officer for SEND

<h4>The role:</h4>Southwark Council’s Internship programme is for Southwark residents aged 16-25 who may be looking to get a great first stepping stone into the world of work. We are excited to announce our upcoming internship cohort to start in March 2026.The programme will run for 12 weeks and will incorporate three key elements:<ul><li>Paid work experience</li><li>Master classes</li><li>A group project</li></ul>What will you gain on the internship programme?Gain Transferrable Skills<ul><li>Interns are able to gain skills such as: communication, adaptability, time management, organisation, etc. The experience itself will assist them in gaining meaningful employment, as they are able to evidence knowledge of local government in interviews and their ability to carry out a role.</li></ul>Develop Professional Contacts<ul><li>Interns will network as part of the experience, which will give them professional contacts. These contacts can help them to secure future employment, advice in their chosen profession and career advice. As part of the support from our team, we will be holding a masterclass on networking.</li></ul>Clarification on Future Career<ul><li>Internships give people the opportunity to try working in new and exciting services and potentially areas of interest, to narrow down their career path.</li></ul><h4>About you:</h4>We’re looking for enthusiastic, curious and motivated individuals who are ready to take their first steps into the world of work. You don’t need previous experience - what matters most is your interest in learning, growing and getting involved.You’ll bring a positive attitude, an open mind, and a genuine willingness to try new things. Whether you’re supporting a project, meeting new people or learning how different teams work, you’ll approach each task with confidence and a desire to do your best.You’ll also be someone who:<ul><li>Enjoys working with others and building positive relationships</li><li>Is dependable and willing to take responsibility</li><li>Approaches challenges with flexibility and a can-do mindset</li><li>Is keen to explore different career paths and understand how the Council serves residents</li><li>Wants to contribute to meaningful work in your community</li></ul>Most importantly, you’re excited to be part of a supportive team and ready to make the most of this opportunity.*<h4>We have Internship opportunities available in the following service areas:</h4>Local Economy Team: Join our Local Economy team as an intern and play a vital role in shaping activities that contribute to the Southwark 2030 vision of a strong and fair economy. In this role, you will support Southwark’s town centres and high streets to thrive as vibrant, cleaner, greener, and safer spaces for residents and visitors. You will research the needs of local entrepreneurs and business owners to help inform strategy and programme design, while also building relationships with Southwark’s wider business community to foster collaboration and growth. This internship offers a unique opportunity to gain hands-on experience in local economic development while developing valuable skills in research, stakeholder engagement, and project delivery.Adult Social Care Personal Budget Service: In this role, you will work on an exciting projects including Supporting the annual price review of our care provisions, helping collate external rate requests for year 26/27, recording and maintaining accurate information, supporting and organising meetings, and working closely with Service managers, social workers, placement colleagues, and external providers. You will bring analytical skills and attention to detail, especially when working with financial data and a collaborative mindset, with the ability to work with both internal teams and external providers. You’ll be part of a dedicated Payments team within the Personal Budgets and Client Finance Service. We provide vital payment functions for Adult social care services. Our culture is collaborative and supportive, with opportunities to learn, develop and play a key role in shaping better outcomes for residents.*<h4>Additional information:</h4>The Internship programme is for 12 weeks and open for residents aged 16-25, please only apply if you meet the requirements.We are a Living Wage employer and in line with our aims of leading by example, at the minimum our Interns will be paid at the London Living Wage.About Southwark:Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.Benefits:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Disability Confident (guaranteed interview) Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>Recruitment timetable:The interview process will include an in-person assessment centre, followed by interviews for candidates who successfully progress to the next stage.Closing date: 11:59 PM on 29 January 2026**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Stage 1 - Assessment centres: 10-12 February 2026Stage 2 - Interviews: 17-19 February 2026Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2690891&amp;ptId=110719" target="_blank">Click here to view the Intern Placement Role Profile</a></li></ul>





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Southwark Council

Intern Placement

DBS Check:Enhanced Job Location - Runnymede &amp; WatersideGrade 3 , SCP 9 -12 - £27,254 - £28,598Job Closing - 8/2/2026Job Title: Wellness InstructorCastle Point Borough CouncilCastle Point Leisure is looking for an empathetic, motivated, and qualified Wellbeing Instructor to guide our community toward healthier, happier lives. You won’t just be teaching exercises; you’ll be a vital partner in our users’ journeys toward total vitality.Key Responsibilities<ul><li>Empower &amp; Inspire: Guide individuals through our Health &amp; Wellbeing programmes, helping them overcome barriers to activity with compassion and expertise.</li><li>Holistic Coaching: Conduct personalized inductions and "DOSE" chemical education, ensuring every member feels seen, supported, and confident.</li><li>Personal Training with Purpose: Deliver high-quality training sessions focused on functional longevity, mental wellbeing, and physical strength.</li><li>Community Connection: Foster a welcoming, inclusive, and social atmosphere where every member—regardless of age or ability—feels they belong.</li><li>Safe Havens: Ensure our facilities remain a clean, safe, and pleasant sanctuary for our members to focus on their wellness.</li></ul>What You Bring:<ul><li>A People-First Mindset: Exceptional customer care skills with the ability to build rapport and listen to the unique needs of our diverse community.</li><li>Qualified Expertise: A Level 3 Certificate in Personal Training (REPs/CIMSPA) and a Current First Aid Qualification.</li><li>Experience: A background in gym or community leisure settings with a proven ability to adapt coaching styles for everyone from "Legends" to newcomers.</li><li>Organisational Heart: Diligence in maintaining client records and a "Health &amp; Safety first" approach to ensure a worry-free environment for all.</li></ul>What We Offer:Castle Point Borough Council provides a competitive salary and benefits package within a team that truly values work-life balance and mental health. We are a dedicated "Safeguarding First" employer, committed to the welfare of our community and our staff.





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Castle Point Borough Council

Wellbeing Instructor ( Fitness Instructor )

Casual Swimming InstructorLocations: Runnymede Leisure Centre (Benfleet) &amp; Waterside Farm Leisure Centre (Canvey Island) Pay: £15–£19 per hour (depending on qualifications) Contract Type: CasualClosing Date - 8/2/2026Castle Point Borough Council is looking for enthusiastic and committed Swimming Instructors to join our vibrant Swim Academy team. Whether you're newly qualified or looking to develop your skills, we offer a supportive environment and full training to help you thrive.About the RoleAs a Swimming Instructor, you’ll:<ul><li>Coach pupils aged 4+ in all aspects of swimming.</li><li>Design and deliver safe, progressive, and fun lessons.</li><li>Work closely with the Swim Academy Lead and team to ensure high-quality service delivery.</li><li>Maintain and update your coaching qualifications.</li><li>Work flexible hours to suit the needs of the business.</li></ul>What We’re Looking ForWe welcome applications from both qualified instructors and those looking to train. Ideally, you will hold:<ul><li>Swim England Level 2 Certificate or STA Award/Certificate</li><li>RLSS NRASTC Qualification (desirable)</li></ul>You should also be:<ul><li>Friendly, well-presented, and customer-focused.</li><li>Motivated, organised, and able to work under pressure.</li><li>Creative in lesson planning and confident in working with children of all abilities.</li></ul>Safeguarding &amp; CommitmentThis role requires an Enhanced DBS check. Castle Point Borough Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment.We are proud to be an Equal Opportunities Employer.Casual Employment InformationAs a casual employee, you can choose whether to accept offered shifts. Once accepted, you are expected to attend work. Engagement ends at the end of each shift, and there is no obligation for future engagements.Interested?For an informal discussion, please contact Jack Lloyd, Swim Academy Lead at <a href="mailto:jlloyd@castlepoint.gov.uk" target="_blank">jlloyd@castlepoint.gov.uk</a>.





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Swimming Instructor

Facilities and Maintenance AssistantCastle Point Borough Council Estate's - Community Halls Casual Bases - Zero Hour Contract / Grade 3 &amp; SCP 9 – £14.13 per hourWe are looking for a casual Facilities and Maintenance Assistant to work within our Recreation Service.Key Skills and Abilities<ul><li>Good interpersonal and communication skills</li><li>Ability to work independently and as part of a team</li><li>Able to respond to emergencies and unforeseen problems</li><li>General maintenance skills and ability to carry out basic handyman duties</li><li>Ability to maintain attendance and keep to a schedule</li></ul>ExperiencePrevious practical experience working within caretaking, premises management, building cleaning or building maintenance is desirable. Experience of dealing with members of the public and delivering great customer care is highly desirable.QualificationsApplicants must hold a current full clean driving licence and have access to a vehicle, as travel within the area is required.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave (pro rata)</li><li>FREE Gym membership</li><li>Local Government Pension Scheme</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mike Todd - <a href="mailto:MTodd@castlepoint.gov.uk" target="_blank">MTodd@castlepoint.gov.uk</a>The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





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Facilities and Maintenance Assistant

DBS Check:Enhanced Group Ex Wellbeing InstructorSalary: £18 (30 mins) | £22 (45 mins) | £25 (55 mins)Role:At Castle Point Leisure, our classes are more than just workouts - they are the highlight of our members' day. We are looking for a Wellbeing Group Exercise Instructor who is passionate about the Whole-Person approach. Your mission is to deliver inclusive, high-energy, and soul-lifting sessions that improve physical strength, foster social connection, and boost mental health.Key Wellbeing ResponsibilitiesHolistic Class Experience<ul><li>The "DOSE" Factor: Design and lead sessions that intentionally trigger the body's natural feel-good chemicals: Dopamine, Oxytocin, Serotonin, and Endorphins.</li><li>Versatile Delivery: Lead a diverse range of heart-healthy and mind-clearing sessions, including:<ul><li>Les Mills Body Pump: Building functional strength for daily life.</li><li>Aqua &amp; Active Aerobics: Creating low-impact, joyful movement for all ages.</li><li>Indoor Cycling: Driving cardiovascular health and mental resilience.</li></ul></li><li>Inclusion by Design: Expertly adapt intensities to ensure everyone—from our "Legends" to those on a 12-week wellbeing referral—feels successful and safe.</li></ul>2. Safety, Care &amp; Connection<ul><li>A Sanctuary for Health: Maintain a safe, welcoming, and hazard-free environment. You aren't just checking equipment; you are ensuring the "vibe" is perfect for positive change.</li><li>Intuitive Monitoring: Watch for more than just technique; stay attuned to participant fatigue, mood, and confidence, offering a supportive word exactly when it’s needed.</li><li>The Social Pillar: Actively encourage the social side of our classes—helping new members find friends and promoting the post-class "café culture" to combat loneliness.</li></ul>3. Community Impact &amp; Growth<ul><li>Inspiring Longevity: Promote classes and Health &amp; Wellbeing, helping members see their fitness as a lifelong journey rather than a short-term fix.</li><li>Retention through Rapport: Use your personality and enthusiasm to build "trusted and enduring relationships," making members look forward to every visit.</li><li>Advocacy: Act as a wellbeing ambassador for Castle Point Borough Council, representing our values of Trust, Respect, Customer Focus and Continuous Learning.</li></ul>4. Professional Wellness Standards<ul><li>Evolution: Attend wellbeing-focused training and development to keep your routines "fresh" and evidence-based.</li><li>Integrity: Maintain all certifications and administrative tasks with a "Quality First" mindset, ensuring our community receives the gold-standard care they deserve.</li></ul>





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Wellbeing Instructor ( Group Exercise Instructor )

Civic &amp; Democratic Services Officer Grade 6 , SCP 22-26 £33,699 - £37,28037 Hours - Permanent Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving. Our values: Trust, Respect, Improving and Learning, and Customer Focus Job purpose To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. To provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements and advice about the declaration of interests, as required. To provide advice and make arrangements to facilitate executive decision-making by individual Cabinet Members and the Cabinet, as appropriate. To deputise for the Democratic Services Manager in dealing with queries from Councillors or the Council’s Leadership Team and the delivery of functions within the service. To advise the Mayor, Deputy Mayor, Cabinet and Leadership Team and external stakeholders on civic activities, ceremonial matters and on civic protocol. Key Responsibilities <ul><li>To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. </li></ul><ul><li>To take appropriate action to implement, or to ensure that decisions are implemented, in accordance with the decisions taken in Committee. </li></ul><ul><li>To give advice and support to Members and Officers as necessary in meetings on the Council’s Constitution and related documents and in particular procedural matters relating to meetings and about the declaration of interests, as required. To advise on the decision-making process, including on executive decision-making by individual Cabinet Members and the Cabinet, and provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements. </li></ul><ul><li>To be responsible for the maintenance, updating and indexing of the computerised records for Democratic Services (including the publication of information on the Committee Management Information System on the Council’s website and the MyCMIS app) and the training and development of the skills of others in the use of these systems. </li></ul><ul><li>To assist in the development and delivery of the annual Member induction and competency training programme. </li></ul><ul><li>To plan and organise and attend Mayoral/civic events and engagements. This will involve occasional evening and weekend work. </li></ul><ul><li>To provide advice on civic and ceremonial matters to Members, officers and the public. </li></ul><ul><li>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </li></ul><ul><li>To assist in co-ordinating arrangements for Operation London Bridge in liaison with the Democratic Services Manager. </li></ul><ul><li>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </li></ul>The Experience You Will Bring <ul><li>Educated to A Level standard or equivalent experience. </li></ul><ul><li>Highly effective written and verbal communication skills, including listening skills. </li></ul><ul><li>Strong interpersonal skills to gain the agreement and acceptance of others including colleagues, senior managers and Members. </li></ul><ul><li>Up to date knowledge of IT systems used by the Council, including Microsoft Office </li></ul><ul><li>Ability to work under pressure in a rapidly changing environment, making decisions and solving problems to meet operational targets, involving devising solutions and prioritising the resources available. </li></ul><ul><li>Resilience and ability to handle potentially difficult customers. </li></ul><ul><li>Experience of administering meetings and producing minutes of meetings and of writing reports and drafting speeches and press releases. </li></ul><ul><li>Previous experience in administrative roles </li></ul>Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all?veterans?and?care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process. Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you have queries on this role or would like to see a copy of the full role profile, please email <a href="mailto:sworthington@castlepoint.gov.uk" target="_blank">sworthington@castlepoint.gov.uk</a>





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Civic & Democratic Services Officer

We are recruiting an Income Collection and Support Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Ty PenalltaTeam: Housing ServicesThis position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £31,537 - £34,434 and offer access to training and development opportunities. This is an exciting opportunity to join a busy customer focussed team as an Income Collection &amp; Support Officer responsible for managing and recovering outstanding rent payments, offering advice and support to contract holders and helping to maintain their contract with us. You will work closely with contract holders who may be facing financial difficulties and will need to ensure they are aware of the support available. We are looking for someone who can work on their own initiative, have strong communication skills, have empathy for contract holders, and who can work independently as well as be part of a supportive team. For the role, we ask that you have: <ul><li>A Level 3 qualification on the Credit and Qualifications Framework for Wales.</li><li>Current working knowledge of welfare benefits, housing benefits and Universal Credit.</li><li>Experience of working within a Housing environment.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to visit tenants, attend meetings and Court.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Jonathan Morgan on 01443 811450 or email <a href="mailto:MORGAJ1@caerphilly.gov.uk" target="_blank">MORGAJ1@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This role requires a basic check with the Disclosure and Barring Service.





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Caerphilly County Borough Council

Income Collection and Support Officer

Are you passionate about making a positive impact on resident’s lives? Do you have excellent communication and problem-solving skills? We are looking for an experienced Leasehold and Service Charge Manager to take ownership of rent and service charge planning, ensuring charges are validated and reconciled accurately, compliant and with clear communication to our tenants and leaseholders.The Role You will be responsible for the development and delivery of the annual plan in relation to rents and service charge calendar. Working alongside housing management colleagues you will directly manage the Rents &amp; Service Charge Analyst and ensure that high quality services are provided internally and externally. You will lead on Section 20 statutory consultation processes, ensuring compliance with relevant legislation and that leaseholders get value for money.Who we’re looking for<ul><li>Significant and recent leaseholder and rent experience within a social housing environment at management level</li><li>You will provide operational expertise and advice for the delivery of the Leaseholder and Rent service, delivering exemplary services in compliance with relevant regulation and legislation including reporting.</li><li>Experience of managing complex cases in relation to leaseholder policies</li></ul><ul><li>A commitment to delivering excellent customer service.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you.If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Mel Davis at <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a>Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what <a href="https://www.tandridge.gov.uk/Your-council/Local-government-reorganisation-LGR" target="_blank">local government reorganisation</a> means for us.





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Tandridge District Council

Leaseholder and Service Charge Manager

About the role At Peabody, our aim is to improve the quality of life for our residents. As a Collections Officer, you’ll play a key role in helping us achieve this by maximising income collection, reducing rent arrears and supporting customers to sustain their tenancies.This is a frontline role within our Income Collections team, with a strong focus on early intervention and customer engagement. You’ll be the first point of contact for customers in arrears, using data, insight and agreed policies to deliver an effective, legally compliant rent collection service while placing the customer at the heart of everything you do. What you’ll do: <ul><li>Manage a caseload of customer rent accounts across general needs and supported housing tenures, proactively maximising income collection while supporting customers to meet their rent obligations.</li><li>Monitor rent accounts on a weekly basis, taking timely and appropriate action to recover unpaid rent and other charges.</li><li>Carry out proactive outbound calls and case management activity to meet clearly defined performance targets and prevent arrears escalation.</li><li>Deliver an efficient, effective and legally compliant arrears service, with a strong focus on tenancy sustainment and early intervention.</li><li>Provide clear advice and support to customers on debt prevention, welfare reform and benefits entitlement.</li><li>Support customers to access Universal Credit and other housing-related benefits, working collaboratively with the DWP and Peabody’s Financial Inclusion team where appropriate.</li><li>Signpost and refer customers to internal support services, including Financial Inclusion, Tenant and Family Sustainment and Employment teams, to provide holistic support.</li><li>Manage the legal recovery process from start to finish, including preparing paperwork, making court applications, attending court and evictions where required.</li><li>Maintain a strong working knowledge of Peabody’s arrears escalation processes, policies and procedures, acting as a subject matter expert within the business.</li><li>Work collaboratively with colleagues and stakeholders, adapting to changing legislation, business priorities and customer needs.</li><li>Champion Peabody’s values and deliver a consistently high standard of customer service.</li></ul> What you’ll bring:<ul><li>Experience managing rent arrears and income collection across a range of housing tenures.</li><li>Strong knowledge of the arrear’s recovery process, welfare reform and housing-related benefits.</li><li>Proven experience of delivering excellent customer service in a fast-paced, target-driven environment.</li><li>Excellent organisational skills with the ability to manage a diverse caseload, prioritise effectively and meet deadlines.</li><li>Well-developed questioning, listening, influencing and negotiation skills, with the ability to support customers experiencing financial exclusion.</li><li>Excellent written and verbal communication skills, supported by strong numeracy and IT capability.</li><li>Experience of working collaboratively with internal and external stakeholders, including engaging with vulnerable customers.</li><li>Understanding of the importance of data quality and integrity, with the ability to use data to inform decision-making. </li></ul> Why join us? At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities. What we offer <ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Hybrid and flexible working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul> Please read before applying: We reserve the right to close the advert early if we receive a high volume of suitable applications.Interviews will be held in person at our offices in Westminster Bridge Road on Tuesday 27th January 2026 To apply for the Collections Officer role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit for the role.If you have any questions, please contact victoria at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>Please note: Peabody does not offer sponsorship. 





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Peabody

Collections Officer

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing: In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse. • Is creative and confident in engaging young people, whether through music, sports, art, or other interests. • Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options. • Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working. • Brings transferable experience from youth work, education, housing, or similar sectors. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • 25 days’ annual leave plus bank holidays. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: • Interviews will take place between Monday 2nd February and Wednesday 4th February 2026. • This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. • Shifts may include early mornings and evenings, so flexibility is key. • We currently have several vacancies across Lambeth and Lewisham, so there’s a good chance we’ll find the right fit for you. • We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! • The selection process includes a virtual interview via Microsoft Teams, followed by a service visit to meet the team and see the environment. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker

Estate Services Caretaker – Make a Visible Difference Every Day Do you take pride in keeping things clean, safe, and running smoothly? Love being out and about, meeting people, and making a real impact in your community? Then this could be the perfect role for you.At Peabody, we’re looking for a hands-on, people-focused Estate Services Caretaker to help us keep our estates looking their best. From lighting checks to cleaning communal areas, you’ll be the friendly face residents rely on to keep things spotless and welcoming.What Your Day Might Look Like<ul><li>Start with a lighting check—swap out any bulbs that need replacing</li><li>Roll up your sleeves and get stuck into cleaning duties across your designated areas</li><li>Work closely with your team and residents to keep things running smoothly and safely</li><li>Be a visible, approachable presence on-site five days a week</li></ul>What Makes This Role SpecialYou won’t be stuck behind a desk—you’ll be out on site, making a real difference every day. You’ll be part of a supportive team that values your input and gives you the tools to succeed, including a company van to help you get the job done.We’re Looking for Someone Who<ul><li>Has a full, clean UK driving licence</li><li>Brings experience in caretaking or cleaning</li><li>Knows their way around powered equipment</li><li>Loves helping people and takes pride in their work</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What You’ll Get in Return<ul><li>30 days’ holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>And the satisfaction of knowing you’re making a real difference</li></ul>Please Read Before ApplyingThis role requires a Basic DBS check and a full UK driving licence. Please note: Peabody does not offer sponsorship for this role.Interviews are ongoing until Friday 30th January.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Estates Services Caretaker

Shape the future of Tunbridge WellsAre you an experienced planning professional with a passion for Development Management? This is your opportunity to step into a pivotal leadership role and make a real impact.We’re expanding our Development Management team and looking for a Team Leader to help drive forward an exciting period of growth. With the adoption of the Tunbridge Wells Local Plan and Town Centre Plan, you’ll play a key role in shaping the borough’s future.<h4>Why join us?</h4><ul><li>Lead and inspire a team of seven planning officers, working alongside another Team Leader and reporting to the Development Manager.</li><li>Influence some of the borough’s most significant developments, including major allocated sites.</li><li>Enjoy a varied role where you’ll mentor, guide and support talented professionals while managing your own caseload.</li></ul><h4>What you’ll do</h4><ul><li>Allocate workloads and manage planning applications.</li><li>Oversee performance, outputs and high-quality report writing.</li><li>Present at committee meetings (outside standard office hours).</li><li>Ensure targets are met and decisions remain consistent and robust.</li></ul><h4>What we’re looking for</h4><ul><li>Experience supervising or mentoring in a planning or development management setting.</li><li>A collaborative, supportive leadership style.</li><li>A commitment to delivering good design and positive planning outcomes.</li></ul>We’ll invest in your growth with training, coaching and mentoring, because we believe in developing our people. This is a politically restricted post.What we offer:<ul><li>Financial: An attractive basic salary within a clear pay structure. In addition to your salary, you'll receive a sign-on payment of £5,000 (50% paid on completion of probation and 50% at 18 months). This is for new staff joiners to TWBC, not internal applicants.</li><li>Holiday Entitlement: 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul>Equal OpportunitiesTunbridge Wells – Working for Equality. We welcome applications from all sections of the community.SafeguardingThe Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment. 





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Tunbridge Wells Borough Council

Development Management Team Leader

Help us shape local democracy. Are you interested in local issues? Do you enjoy administration and making sure the correct procedures are followed? We’re looking for a proactive, confident and calm individual with a high level of tact and discretion to work in our Democratic Services Team. You’ll be creating agendas, writing minutes and organising the workloads of some of our committees, so you’ll need to be highly organised, adaptable and interested in local community issues. You don’t need experience as a Democratic Services Officer, but we are looking for someone who has experience of working with boards, panels or working groups and knows how to organise a group of people. About the Role <ul><li>Managing work plans, creating agendas and drafting minutes for a selection of committees and boards.</li><li>Using modern digital meetings infrastructure such as video webcasting to increase participation.</li><li>Events organising, such as booking rooms, organising equipment and refreshments and managing attendance lists.</li><li>Providing meetings procedural guidance to committee members and members of the public.</li><li>Support councillor training events.</li><li>Support councillors with administration requirements (this might include assisting with IT issues and the adoption of new technology such as AI).</li><li>Working during evenings in line with our committee timetable.</li></ul>About YouWe are looking for someone who: <ul><li>Has direct experience of supporting boards, panels, committees or working groups.</li><li>Can operate with tact and discretion in a political environment.</li><li>Has excellent administrative and planning skills.</li><li>Has some experience of events management.</li><li>Has an understanding of local government and our purpose.</li><li>Has a high level of computer literacy, including Microsoft 365, virtual meetings infrastructure, and can adapt to new technologies quickly.</li><li>Is calm, confident and solutions-focussed when under pressure.</li><li>Is able to juggle multiple priorities and meetings deadlines.</li></ul> We will support your growth within the role through training, coaching and mentoring — because we believe in developing our people.This is a politically restricted postWhat we offer:<ul><li>Financial: An attractive basic salary within a clear pay structure </li><li>Holiday Entitlement: 22 days annual leave (increasing to 27 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office. (This is additional to in person attendance required at committee meetings).</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul>Equal OpportunitiesTunbridge Wells – Working for Equality. We welcome applications from all sections of the community.SafeguardingThe Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.





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Democratic Services Officer

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity as a Lifeguard at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best.A National Lifeguard Qualification (NPLQ) is EssentialThere are many opportunities available for you within Places Leisure. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.In the Lifeguard Role, we will offer ongoing training &amp; competency assessments as well as opportunities for first aid at work training, swimming teacher qualifications and a variety of apprenticeship routes.A National Lifeguard Qualification (NPLQ) is essential. More about you<ul><li>You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities.</li><li>You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building.</li><li>You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities.</li><li>You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards.</li><li>You will have an eye for first class cleanliness and will put this into action whenever required.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Lifeguard

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your roleYou are responsible for effectively cleaning office areas using the correct materials and equipment, following the schedule and standards set by the cleaning supervisor and building coordinator. Ensure Health and Safety guidelines are followed in handling and storing cleaning materials and machinery. Report any areas for improvement to the supervisor or management and communicate any concerns promptly. Maintain a visible presence on-site, with your ID badge always visible. Contribute to the development of the cleaning schedule, resolve Health &amp; Safety breaches, and engage in required training and compliance activities. Report larger items of rubbish to the appropriate personnel and maintain high cleaning standards. Work collaboratively with the cleaning supervisor and team to ensure a clean, safe environment. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. For more information, please download our job profile available on our website. Essential Criteria <ul><li>Awareness of COSHH and Health &amp; Safety</li><li>Ability to communicate and work effectively with all to provide good customer and cleaning services</li><li>Knowledge and awareness of health, safety, environmental &amp; compliance relating to cleaning products</li><li>Must have a full UK driving license</li></ul>More about youYou should have good timekeeping and cleaning experience, with the ability to communicate and work effectively with others to provide excellent customer and cleaning services. Awareness of COSHH and Health &amp; Safety is essential, as is the ability to work well with the cleaning team. You should be able to deliver a high-quality cleaning service. Preferred qualifications include previous experience in a similar cleaning role, knowledge of health, safety, environmental, and compliance issues related to cleaning products, and an understanding of COSHH regulations and the use of PPE.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave (Including bank holidays) with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much mor</li></ul>





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Cleaner

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Swimming Teacher

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the teamWe are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. More about your role The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.The successful candidate will have:<ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul>The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:<ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Operations Manager

Join the RMG family as a CSC Team Leader and help shape the future of our Customer Service Centre!Are you passionate about leading teams, driving performance, and delivering exceptional customer service? RMG is growing, and we're looking for a motivated CSC Team Leader to inspire and support our talented advisors in Northwich.Where will I be working?Full time office based at our Northwich Office, CW9 7LNWhat will you be doing?As a CSC Team Leader, you'll:<ul><li>Lead by example, motivate, inspire, and monitor your team to achieve individual, team, and department KPIs.</li><li>Identify, develop, and maintain employee knowledge through effective training and coaching.</li><li>Deliver on all SLA metrics and KPIs, ensuring quality targets are surpassed and compliance is maintained.</li><li>Foster a “One Team Ethos” and champion “One Touch Processing” for seamless customer experiences.</li><li>Conduct regular 1:1s, plan and execute development plans, and address employment relation issues in line with RMG procedures.</li><li>React proactively to customer escalations, ensuring every customer journey is a positive one.</li><li>Monitor time and attendance, overtime budgets, rotas, and absences.</li><li>Identify and support process and business development improvements.</li><li>Analysing data and reporting on key trends, advisor performance and productivity</li></ul>What hours will I be working?37.5 hours per week - Our Customer Service Centre operates 24/7 to support our customers. The CSC Team Leader rota follows a 4-week rotation:<ul><li>Week 1: 8am–4pm</li><li>Week 2: 9am–5pm</li><li>Week 3: 10am–6pm</li><li>Week 4: 12pm–8pm</li></ul>Every 4 weeks, you'll work a weekend shift, with days off in lieu the week before and after.What are we looking for from you?<ul><li>Excellent communication skills, both written and verbal, with the ability to work with stakeholders at all levels.</li><li>Experience in team management, including training, coaching, and motivating staff.</li><li>Strong IT and data review skills, with an understanding of performance, rota management, and reporting.</li><li>Ability to manage complaints and difficult customers, and influence a positive working environment.</li><li>Previous contact centre team management experience is preferred.</li><li>Experience in Microsoft Office and knowledge of property management, leasehold requirements, and legislation is desirable.</li><li>Experience of managing in accordance with HR policies and procedures</li></ul>What does RMG offer our CSC Team Leaders?<ul><li>27 days holiday plus Bank Holidays</li><li>Free onsite parking</li><li>Potential to earn bonus</li><li>Fantastic reward and recognition scheme</li><li>Career development and extensive opportunities to progress</li><li>Themed events throughout the year</li><li>Free Healthcare cashback plan (covering optical, dental, physiotherapy, GP charges, and more)</li><li>24/7 access to remote GP services, mental health, and financial support</li></ul>





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Customer Service Team Leader

Cook - Inglefield Our team at Inglefield are currently looking for an enthusiastic and committed person who will have a sensitive approach to the needs of the residents and who will work closely with the existing staff to ensure that high standards of food provision are maintained.If you have a passion for cooking and want to make a real difference in the lives of young people, we’d love to hear from you!Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Our service provides long-term support to children and their families, with a strong focus on exceptional care and a nurturing environment. As a cook, you'll play a vital role in this by preparing nutritious, home-style meals that support health and well-being. We follow a person-centered approach, respecting each child’s privacy, dignity, and individual needs—ensuring that mealtimes are not only nourishing but comforting and inclusive.Your Contributions:As a cook at Inglefield, you will be responsible for planning, purchasing and preparing nutritionally balanced and appetising meals for the children and staff. You will serve the meals and clear away, ensuring that the kitchen facilities are maintained to a high standard of cleanliness to meet the requirements of the food hygiene guidelines.You will plan, prepare and cook to meet multiple dietary requirements and provisions, and will be responsible for Health &amp; Safety/Food Safety and hygiene in the kitchen, and will undertake inventory control.You will ideally have a Food Safety level 2 certificate or above, and/or a relevant catering qualification, with experience of working in a commercial/residential kitchen. Hours: 8Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>Competitive SalaryA generous annual holiday allowance, increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development, including a full training and development package. </li><li>You will be actively supported and encouraged to build on your skills and knowledge</li><li>Employee uniforms</li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Krysia Morrow - <a href="mailto:Krysia.Morrow@halton.gov.uk" target="_blank">Krysia.Rutter@halton.gov.uk</a> or Phil Woods - <a href="mailto:Phil.Woods@halton.gov.uk" target="_blank">Phil.Woods@halton.gov.uk</a>. Interviews are expected to take place W/C 23/02/2026.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Cook

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:An exciting opportunity has arisen to join Widnes Locality and Drug &amp; Alcohol Youth Support teams. We are looking for an Admin &amp; Finance Officer who enjoys working in a varied and busy environment within Halton’s Family Hubs. You will be based in a team supporting frontline practitioners who work in the community with local families. Your previous admin office experience should be complemented by an understanding of how to safely support the day to day running of an outreach team and be sensitive to the challenges faced by some of the most vulnerable young people and families of our community.Hours: 30 per weekYour Contributions:Some of the main responsibilities of the role include:• Note taking• Data inputting and record keeping• Booking events &amp; services and organising meetings • Ordering supplies and petty cash managementExperience in the above is essential and you must be confident in being the first port of call to members of the public contacting our team(s) by telephone or in person. Some Reception cover will also be required. IT experience is essential, as is working to deadlines.Applications are particularly welcome from those familiar with the data system NDTMS. Confidentiality and an understanding of safeguarding and data protection are key aspects of the role. Ideally, you will be educated to GCSE standard (or equivalent) including Maths and English and feel comfortable both to work independently and as a proactive member of the team. The role includes being co located in a multi-agency setting and working alongside multi -agency partners and colleagues.Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions• 3 x Salary Life Cover via Local Government Pension Scheme• Investment in your personal development • Free Car Parking at HBC sites • Flexible working arrangements • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Janice Maddison on 0151 511 8388.Interviews are expected take place on 11th February 2026.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Admin & Finance Officer

Title: Head of Treasury (Corporate Finance)Contract Type: Permanent, Full time, 35 hours per weekSalary: From £100,207 per annum (London weighted salary) dependant on experienceGrade: 13Reporting Office: LondonWorking Location: LondonPersona: AgileClosing Date: 22nd January 2026 at 11pmInterviews 4th and 9th February 2026Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQC5+flaRlM3KnRR36b/nUuOICyz/DiM5t6dxe2w8IABmZ9z8TLvLSJjQp5l/jWKVb" target="_blank">Role Profile - Head of Treasury.docx</a> Join Our Treasury Team at L&amp;Q and shape the future of affordable housing finance.At L&amp;Q, we’re on a mission to create homes and communities everyone can be proud of. As Head of Treasury (Corporate Finance), you’ll play a pivotal role in securing the financial strength that makes this possible. This is your chance to lead strategic funding initiatives, manage relationships with lenders and investors, and drive innovation in one of the UK’s leading housing associations.Why this role mattersOur ability to invest in affordable homes relies on access to optimal funding. We need a dynamic leader who can navigate complex markets, manage risk, and ensure compliance, all while inspiring a high-performing team.Where you fit inYou’ll report to the Director of Treasury &amp; Insurance, lead the Treasury Corporate Finance function, working in a matrix reporting structure across Treasury. You will also work closely with colleagues across Finance and the wider business to deliver our strategic objectives.If this sounds like you, we would love for you to apply!Your Impact in the Role· Lead and inspire: Drive the Treasury Corporate Finance function, providing strategic direction and operational leadership.· Deliver L&amp;Q’s funding strategy: Manage a c£6bn debt portfolio, execute funding exercises, and maintain strong lender and investor relationships.· Ensure compliance: Oversee covenant management, regulatory reporting, and risk mitigation strategies.· Enable success: Provide expert analysis for budgeting and forecasting and ensure audit-ready systems and data integrity.Key relationships:· Internal: Finance and wider leadership, governance forums.· External: Lenders, investors, rating agencies, professional advisors.What you'll bring:Essential:· AMCT or ACCA (or equivalent).· Proven leadership in corporate finance within Treasury or Finance.· Track record of managing covenants for secured real estate debt.· Experience leading teams and coaching for success.· Strategic and commercial acumen with ability to anticipate market trends.· Exceptional communication and influencing skills to build trusted relationships.· Advanced analytical and planning capabilities with a data-driven mindset.· Proficiency in MS Office and Treasury management systems.Desirable:· Experience in the housing association sector.· Familiarity with Salmon and Assetcore systems.We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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London and Quadrant Housing Trust

Head of Treasury (Corporate Finance) - 7413

Title: Homeowner OfficerContract Type: Fixed Term 12 months, Full Time, 35 hoursSalary: £32,881 per annum (London), £28,886 per annum (Regional)Grade:6 Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location Closing Date: 22nd January 2026 – 23:00Interview Dates: 2nd &amp; 3rd February 2026Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQh0sTQLAUnyfCfCAcDDL0cqRAzPXVIQJwEn/xt3qEdWhAe5vB/qkZrmkxAojSc3d1" target="_blank">Homeowner Officer.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Homeownership Team at L&amp;Q:We are currently seeking a Homeowner Officer to provide high‑quality administrative support for our homeownership home improvement service . This is a customer‑focused role where accuracy, collaboration and a first‑time‑resolution mindset are key.The role sits within the Homeownership Team, which supports homeowners throughout the sales process—from pre-sale through to reservation—ensuring transactions progress in line with business targets. The team also:<ul><li>Communicates with customers at every stage of their journey</li><li>Provides accurate and timely information to solicitors acting for prospective purchasers</li><li>Supports residents purchasing additional shares through the staircasing process</li><li>Works collaboratively with internal teams and external stakeholders to help achieve performance targets</li></ul>This is an excellent opportunity for someone with strong attention to detail, confidence working with legal documentation, and a customer-focused approach.If this sounds like you, we would love for you to apply!Your impact in the role:In this role, you will review and interpret legal documentation, including leases and transfer documents, to assess and determine homeowner improvement requests. Decisions will be made in line with relevant lease or transfer provisions, ensuring compliance and consistency. You will have a varied workload and will be responsible for:<ul><li>Providing accurate and timely administrative services for homeowner improvement requests</li><li> Preparing written documentation to be sent to our customers</li><li>Managing daily workloads to meet agreed volume and service targets</li><li>Taking ownership of customer enquiries and seek to resolve issues at first point of contact</li><li>Supporting income generation by ensuring correct charges are raised and collected</li><li>Maintaining accurate records and data across relevant systems</li><li>Working collaboratively with internal teams and external stakeholders, including customers, solicitors, mortgage lenders, surveyors and financial advisors</li></ul>What you'll bring:To succeed in this role, you must be customer focused, have a positive attitude, be an excellent communicator and be able to multitask. You need to have the ability to work on your own initiatives and meet deadlines, you will also need experience gained from a housing or legal background. Excellent organisational skills and attention to detail is also essential in this role. To succeed in this role, you must be customer focused, have a positive attitude, be an excellent communicator and be able to multitask. You will have:<ul><li>Good knowledge of shared ownership, leasehold legislation and homeownership</li><li>Strong customer service skills with a solutions‑focused approach </li><li>Good IT skills with working knowledge of Microsoft Office </li><li>Excellent attention to detail</li><li>Ability to manage competing priorities and work to deadlines </li><li>Team working and collaboration skills for working with internal and external stakeholders</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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