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Salary: £23,656 - ( Full time &amp; Pro-rata hourly for Casual )Working Hours: 37 hours per week Contract Type: 1 x Full Time &amp; 10 X Casuals DBS Check:EnhancedPlease advise which role you would be applying for - Full Time or Casual Leisure Attendant - Waterside Leisure Centre &amp; Runnymede<ul><li>Qualified &amp; Unqualified - Training Provided in February if Unqualified </li><li>Closing date: 31st January - We reserve the right to close this vacancy early if we receive sufficient applications. Early applications are encouraged as we will be reviewing submissions as they are received.</li></ul>Please specify in your supportive statement which work pattern you would be interested in applying for either Full time or CasualWhy Castle Point?Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.Our Values: Trust, Respect, Improving and Learning, and Customer FocusAll positions will be inclusive of both leisure centres, Waterside Farm Leisure Centre, and Runnymede Leisure Centre.Working hours varied inline with the service operating times which are Monday to Friday 06:30 - 22:30, Saturday 07:00 - 18:30 and Sunday 07:00 - 20:30.The OpportunityThe Leisure Attendant is responsible for ensuring a safe, enjoyable, and welcoming environment for all leisure centre users. This includes supervising activities, maintaining cleanliness and hygiene standards, providing excellent customer service, and assisting in the daily operations of the facility. The Leisure Attendant plays a vital role in upholding safety regulations including supervising the poolside area, promoting positive user experiences, and contributing to the overall success of the leisure centre.Accountabilities<ul><li>To supervise swimming pool sessions, identifying potential hazards and taking appropriate action in line with the Pool Safety Operating Procedures.</li><li>To administer first aid as required.</li><li>To clean internal and external areas and to maintain the facilities to a high standard following health and safety procedures at all times.</li><li>To be helpful, polite and courteous and to provide excellent customer care at all times</li><li>To be responsible for erecting, dismantling and storage of equipment within the facility/facilities in accordance with the timetable of activities and events.</li><li>To assist with deliveries as and when instructed, ensuring safe storage of stock.</li><li>To enforce all rules associated with the use of the facilities to ensure the safety and enjoyment of all the customers.</li><li>To ensure that any damaged equipment or building fabric is reported immediately.</li><li>To work at any of the Council's Leisure facilities as required.</li><li>To comply with the centres operating procedures and to be aware of any responsibilities contained therein e.g Emergency Action Plan</li></ul>The Experience You Will Bring<ul><li>A positive "can do" attitude when dealing with a wide range of individuals and queries, ensuring excellent customer care</li><li>The ability to work independently and as part of a team</li><li>Knowledge of health and safety</li><li>Able to promote and safeguard the welfare of children, young person's and vulnerable adults.</li><li>Requirement to work flexible shifts to meet the requirements of the service</li></ul>Benefits of this role include:<ul><li>FREE Gym membership</li><li>Large pension contribution</li><li>On-going CPD training for employee growth</li><li>Part of a multiple award-winning team</li><li>Opportunities to become multi-skilled</li></ul>Castle Point Borough Council is proud to be a disability confident Leader. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.If you have queries on this role or require anything further, please email Connor Hollington - <a href="mailto:chollington@castlepoint.gov.uk" target="_blank">chollington@castlepoint.gov.uk</a> &amp; Tiffany Tedham - <a href="mailto:ttedham@castlepoint.gov.uk" target="_blank">ttedham@castlepoint.gov.uk</a>





<ul></ul>

Castle Point Borough Council

Leisure Attendant - Casual

Repairs Inspector PlannerAre you ready to do the right thing and make a real difference for our residents? We’re looking for a Repairs Inspector Planner to join our Property Services team and help us deliver a resident-first repairs service that’s simple, safe, and smart.If you’re passionate about planning, problem-solving, and delivering great customer service, choose housing, it’s a sector where your work truly matters. Every inspection you schedule helps keep homes safe and communities thriving.What you’ll do<ul><li>Plan and schedule inspections, ensuring resources are used effectively.</li><li>Keep residents informed and supported throughout the process.</li><li>Work closely with inspectors, contractors, and internal teams to keep things moving.</li><li>Maintain accurate records and contribute ideas to improve how we work.</li></ul>What we’re looking forWe’re looking for someone who brings the right skills, attitude, and values to help us deliver a resident-first repairs service. To succeed in this role, you’ll need:<ul><li>Values &amp; Attitude – Examples of living our values: Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, Pull together.</li><li>Resource Planning &amp; Scheduling – Experience coordinating diaries or work orders in a busy environment.</li><li>Customer Service &amp; Communication – Strong communication skills and a customer-focused approach, including handling queries and keeping stakeholders informed.</li><li>Problem-Solving &amp; Ownership – Ability to identify issues and resolve them effectively.</li><li>Systems &amp; Data Accuracy – IT proficiency (MS Office) and attention to detail when maintaining accurate records.</li></ul>Experience in construction or housing maintenance is a bonus, but not essential, we value attitude and commitment as much as experience.Why join us?Because here, we celebrate diversity, love new ideas, and keep our promises. You’ll be part of a team that pulls together to deliver high-quality services and make a positive impact every day.We offer:<ul><li>30 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Our selection process will include one stage and will take place on the 26 January Please read before you apply<ul><li>You will be working at least two days per week onsite. Office Location can be flexible (Basildon or Dunstable).</li><li>You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>If you’re a proactive, customer-focused professional with strong organisational skills and experience in planning and scheduling, we’d love to hear from you! Submit an anonymised CV and a short statement explaining why you’d be a great fit for this Repairs Inspector Planner role and how you can help us deliver excellent services and support to our residents and teams.Apply now and help us shape a service that puts residents first. Choose housing, choose a career that makes a difference.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> 





<ul></ul>

Peabody

Repairs Inspector Planner

Castle Point Borough Council Location: Council Offices, Benfleet Job Title: Contracts Management Officer Full Time – 37 hours per Grade 7 – SCP 27 -31 = £38,220 - £41,771Advert Closing - 11/1/2026We are looking for a full-time Contracts Management Officer to work within the Finance &amp; Procurement Service who can:Key Skills and Abilities<ul><li>Lead and manage complex contracts and supplier relationships.</li><li>Interpret contract law and procurement regulations confidently.</li><li>Deliver contract management training and guidance across departments.</li><li>Negotiate effectively and resolve performance issues.</li><li>Maintain accurate contract records and ensure compliance with procurement legislation.</li><li>Communicate clearly and professionally with stakeholders.</li></ul>ExperiencePrevious practical experience managing strategic contracts and supplier performance is essential. Experience in developing contract management systems, advising on procurement strategy, and working within a local authority setting is desirable.QualificationsApplicants must hold or be working towards MCIPS (Member of the Chartered Institute of Procurement and Supply) or an equivalent qualification.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave</li><li>FREE gym membership</li><li>Competitive pension scheme</li><li>Flexible working arrangements</li><li>Ongoing professional development</li></ul>For an informal discussion regarding this role, please contact Lauren Quigley - <a href="mailto:LQuigley@castlepoint.gov.uk" target="_blank">LQuigley@castlepoint.gov.uk</a>The successful applicant will be subject to a Basic Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





<ul></ul>

Contracts Management Officer

Castle Point Borough Council Location: Council Offices, Benfleet Job Title: Accounting Technician Full Time – 37 hours per week Grade 3 – SCP Range 9- 12 - £27,254- £28,598Closing - 11/1/2026We are looking for 1 x full-time Accounting Technician to work within the Finance &amp; Procurement Service who can:Key Skills and Abilities<ul><li>Provide accurate financial advice and analysis to budget holders.</li><li>Support financial forecasting, budget setting, and monitoring.</li><li>Use financial systems and advanced Excel confidently.</li><li>Interpret financial data and develop models for decision-making.</li><li>Communicate effectively with stakeholders and work independently.</li></ul>ExperiencePrevious practical experience in financial reporting, budget preparation, and supporting year-end accounts is essential. Experience in business case development and capital programme support is desirable.QualificationsApplicants must be AAT Level 4 qualified or working towards.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave</li><li>FREE gym membership</li><li>Competitive pension scheme</li><li>Flexible working arrangements</li><li>Ongoing professional development</li></ul>For an informal discussion regarding this role, please contact Rebecca Summers - <a href="mailto:RSummers@castlepoint.gov.uk" target="_blank">RSummers@castlepoint.gov.uk</a>.The successful applicant will be subject to a Basic Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





<ul></ul>

Accounting Technician ( Finance )

Ready to lead, inspire, and make a real impact? We’re looking for a passionate Team Leader to join our Contact Centre team at Peabody. If you thrive in a fast-paced environment, love motivating people, and are committed to delivering exceptional customer experiences, this could be the perfect role for you!What you’ll do:As a Team Leader, you’ll play a key role in ensuring our customers receive the highest standard of service. You’ll manage escalated calls and complaints promptly and professionally, support your team to maintain coverage across all channels, and ensure smooth operations by reporting and escalating IT and telephony issues when needed. You’ll work a rotating shift pattern from Monday to Friday between 08:00 and 18:00, providing cover for annual leave and sickness to maintain leadership presence. What you’ll bring:<ul><li>Proven experience leading a team in a contact centre (or similar), driving performance and setting clear goals.</li><li>Strong knowledge of contact centre processes and customer support best practices.</li><li>A track record of delivering outstanding customer service.</li><li>Experience managing change and improving ways of working.</li><li>Confidence in performance management and coaching.</li></ul>We believe in creating an inclusive workplace where everyone feels valued and supported. We welcome applications from all backgrounds and communities -your skills and passion matter most.This is a hybrid role working between the Pitsea office and home. Please note that a competency sign off is required to enable home working and you will need to ensure you have a suitable home working set-up.Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of quality applications received.Interviews will be taking place in person: 1st stage: 22nd and 23rd Jan 2nd stage: 29th and 30th Jan We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5122/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5123/Neighbourhood_Team_Operative_JD.docx" target="_blank">Neighbourhood_Team_Operative_JD</a></li>
</ul>





Job Title: Neighbourhood Team Operative&nbsp;
Department: Open Spaces
Location: Rochford District
Salary: Scale 4 £26,403 – £28,142
Hours: 37 hours per week, onsite
Benefits: Local Government Pension Scheme, generous annual leave, flexi scheme, staff discounts
Closing Date: 25/01/2025

Our Culture and Values:
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day to day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
The Job Role:
Rochford District Council is looking to appoint a positive, enthusiastic, and proactive individual to the exciting role of Neighbourhood Team Operative. This is a great opportunity to join our dedicated and hardworking Open Spaces Team. Being versatile and self-motivated is essential.
During your role, you will be striving to successfully execute grounds maintenance requests within our open spaces and on public highways with support from the Open Spaces Grounds Maintenance Team.
As a Neighbourhood Team Operative, you will be engaged in all aspects of Horticultural work including the use of tractors, heavy grass cutting machinery, tree, shrub and bedding planting, hedge cutting, renovation of sports pitches as well as assisting in the day to day challenges of grounds maintenance. It is essential for the successful candidate to undertake Health and Safety checks and Risk Assessments, and to be able to professionally communicate with people of all levels, from co-workers and contractors to residents.
It is also essential for a successful candidate to be able to undertake physical and demanding work in all weathers, of all seasons. Work within the Open Spaces Team can be challenging, however; this is outweighed by the sense of pride and the self-rewarding nature of working as a part of a team within the horticultural industry.
As a local authority, Customer Focus is very important to us and we would expect any successful candidate to act in the upmost professional of manner.
For an informal discussion, please contact James Panrucker on 07971658760

Neighbourhood Team Operative

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4958/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4961/Digital_Delivery_Manager_-OT.docx" target="_blank">Digital_Delivery_Manager_-OT</a></li>
</ul>





Digital Delivery Manager&nbsp;
Permanent Position (37 hours&nbsp;per week)&nbsp;
Salary:&nbsp;OneTeam&nbsp;– Band 10 – £50,269 to £54,495 p.a.&nbsp;
Location: Brentwood Borough Council and Rochford District Council (agile/hybrid working)
(Starting salary&nbsp;dependent&nbsp;upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
Do you want to&nbsp;key in the delivery of&nbsp;digital transformation across two ambitious councils? Are you passionate about delivering innovative digital products and services that make a real difference to residents and employees? Do you thrive on&nbsp;challenge&nbsp;and continuous improvement?&nbsp;
Brentwood Borough Council and Rochford District Council have formed a strategic partnership sharing knowledge, experience, and projects for the benefit of both councils.&nbsp;We are&nbsp;seeking&nbsp;a motivated and dynamic Digital Delivery Manager to join our&nbsp;Digital,&nbsp;Data&nbsp;and Technology&nbsp;team.&nbsp;
As Digital Delivery Manager, you will lead the digital product-focused sub-teams (Product Development &amp; Support and Geospatial), commissioning digital products and resources to deliver corporate outcomes.&nbsp;&nbsp;
You will:&nbsp;
<ul>
<li>Work in agile, multidisciplinary teams to design and deliver digital products and improve processes.&nbsp;</li>
</ul>
<ul>
<li>Set software development standards and ensure high-quality service support.&nbsp;</li>
</ul>
<ul>
<li>Support and&nbsp;deputise&nbsp;for the Corporate Manager – Digital, Data and Technology.&nbsp;</li>
</ul>
<ul>
<li>Drive continuous improvement, customer experience (CX), and employee experience (EX).&nbsp;</li>
</ul>
<ul>
<li>Manage contracts, budgets, and third-party suppliers.&nbsp;</li>
</ul>
<ul>
<li>Lead digital change projects from initiation to completion.&nbsp;</li>
</ul>
<ul>
<li>Develop and implement strategic action plans for digital culture and transformation.&nbsp;</li>
</ul>
<ul>
<li>Represent the councils at external meetings and build positive relationships with stakeholders.&nbsp;</li>
</ul>
What&nbsp;we’re&nbsp;looking for:&nbsp;
<ul>
<li>Experience leading and managing technical, IT, or product development teams.&nbsp;</li>
</ul>
<ul>
<li>Demonstrable experience with Cloud technologies (SaaS, PaaS, IaaS).&nbsp;</li>
</ul>
<ul>
<li>Knowledge&nbsp;and&nbsp;Experience&nbsp;of key Microsoft development technologies such as&nbsp;Sharepoint, Power&nbsp;platform&nbsp;and&nbsp;Co-pilot&nbsp;</li>
</ul>
<ul>
<li>Knowledge of&nbsp;data technologies such as MS Fabric and Power BI&nbsp;</li>
</ul>
<ul>
<li>Experience in agile and waterfall project management methodologies.&nbsp;</li>
</ul>
<ul>
<li>Strong leadership, influencing, and communication skills.&nbsp;</li>
</ul>
<ul>
<li>Proven knowledge of local government and the wider public sector.&nbsp;</li>
</ul>
<ul>
<li>Educated to degree level or equivalent experience in IT.&nbsp;</li>
</ul>
<ul>
<li>Commitment to continuous learning and development.&nbsp;</li>
</ul>
Why join us?&nbsp;
You’ll&nbsp;be part of a forward-thinking team, working across both councils, with opportunities to shape digital strategy, improve services, and develop your career. We offer flexible/agile&nbsp;working, a supportive environment, and a commitment to equal opportunities.&nbsp;
For an informal discussion, please contact Tim Huggins:&nbsp;
<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.gov.uk</a> or 01277 312933.&nbsp;
Brentwood Borough Council and Rochford District Council are committed to safeguarding and promoting the welfare of children and adults, and expect all employees, contractors, and volunteers to share this commitment. We welcome applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;

Brentwood Borough Council

Digital Delivery Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4526/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4533/Digital_Delivery_Manager_-OT.docx" target="_blank">Digital_Delivery_Manager_-OT</a></li>
</ul>





Digital Delivery Manager&nbsp;
Permanent Position (37 hours&nbsp;per week)&nbsp;
Salary:&nbsp;OneTeam&nbsp;– Band 10 – £50,269 to £54,495 p.a.&nbsp;
Location: Brentwood Borough Council and Rochford District Council (agile/hybrid working)
(Starting salary&nbsp;dependent&nbsp;upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
Do you want to&nbsp;key in the delivery of&nbsp;digital transformation across two ambitious councils? Are you passionate about delivering innovative digital products and services that make a real difference to residents and employees? Do you thrive on&nbsp;challenge&nbsp;and continuous improvement?&nbsp;
Brentwood Borough Council and Rochford District Council have formed a strategic partnership sharing knowledge, experience, and projects for the benefit of both councils.&nbsp;We are&nbsp;seeking&nbsp;a motivated and dynamic Digital Delivery Manager to join our&nbsp;Digital,&nbsp;Data&nbsp;and Technology&nbsp;team.&nbsp;
As Digital Delivery Manager, you will lead the digital product-focused sub-teams (Product Development &amp; Support and Geospatial), commissioning digital products and resources to deliver corporate outcomes.&nbsp;&nbsp;
You will:&nbsp;
<ul>
<li>Work in agile, multidisciplinary teams to design and deliver digital products and improve processes.&nbsp;</li>
</ul>
<ul>
<li>Set software development standards and ensure high-quality service support.&nbsp;</li>
</ul>
<ul>
<li>Support and&nbsp;deputise&nbsp;for the Corporate Manager – Digital, Data and Technology.&nbsp;</li>
</ul>
<ul>
<li>Drive continuous improvement, customer experience (CX), and employee experience (EX).&nbsp;</li>
</ul>
<ul>
<li>Manage contracts, budgets, and third-party suppliers.&nbsp;</li>
</ul>
<ul>
<li>Lead digital change projects from initiation to completion.&nbsp;</li>
</ul>
<ul>
<li>Develop and implement strategic action plans for digital culture and transformation.&nbsp;</li>
</ul>
<ul>
<li>Represent the councils at external meetings and build positive relationships with stakeholders.&nbsp;</li>
</ul>
What&nbsp;we’re&nbsp;looking for:&nbsp;
<ul>
<li>Experience leading and managing technical, IT, or product development teams.&nbsp;</li>
</ul>
<ul>
<li>Demonstrable experience with Cloud technologies (SaaS, PaaS, IaaS).&nbsp;</li>
</ul>
<ul>
<li>Knowledge&nbsp;and&nbsp;Experience&nbsp;of key Microsoft development technologies such as&nbsp;Sharepoint, Power&nbsp;platform&nbsp;and&nbsp;Co-pilot&nbsp;</li>
</ul>
<ul>
<li>Knowledge of&nbsp;data technologies such as MS Fabric and Power BI&nbsp;</li>
</ul>
<ul>
<li>Experience in agile and waterfall project management methodologies.&nbsp;</li>
</ul>
<ul>
<li>Strong leadership, influencing, and communication skills.&nbsp;</li>
</ul>
<ul>
<li>Proven knowledge of local government and the wider public sector.&nbsp;</li>
</ul>
<ul>
<li>Educated to degree level or equivalent experience in IT.&nbsp;</li>
</ul>
<ul>
<li>Commitment to continuous learning and development.&nbsp;</li>
</ul>
Why join us?&nbsp;
You’ll&nbsp;be part of a forward-thinking team, working across both councils, with opportunities to shape digital strategy, improve services, and develop your career. We offer flexible/agile&nbsp;working, a supportive environment, and a commitment to equal opportunities.&nbsp;
For an informal discussion, please contact Tim Huggins:&nbsp;
<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.gov.uk</a> or 01277 312933.&nbsp;
Brentwood Borough Council and Rochford District Council are committed to safeguarding and promoting the welfare of children and adults, and expect all employees, contractors, and volunteers to share this commitment. We welcome applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;

Are you passionate about resolving issues and improving customer experiences? We’re looking for a Complaints Investigator who will play a key role in ensuring fair, timely, and effective resolution of resident complaints, in line with the 2024 Housing Ombudsman Complaint Handling Code. This role is essential in shaping a positive complaint-handling culture and building trust with our residents. What You’ll Be Doing In this role, you will lead comprehensive investigations into resident complaints, analysing evidence and working closely with internal teams and external contractors to reach fair outcomes. You will ensure every complaint is managed in line with the Housing Ombudsman Complaint Handling Code, maintaining accurate records within our CRM system and providing clear, transparent communication throughout. By identifying patterns and feeding back insights to colleagues, you’ll play a key part in resolving recurring issues and driving improvements in the way we deliver services. What We're Looking For<ul><li>Experience in complaint resolution within a contact centre or customer service setting.</li><li>Experience in social housing or public sector services (desirable).</li></ul>Skills and Knowledge<ul><li>Exceptional communication skills across phone, email, and other digital channels.</li><li>Strong organisational and time management abilities.</li><li>Confidence using CRM systems and contact centre tools (e.g., Genesys).</li><li>Strong understanding of the Housing Ombudsman Complaint Handling Code.</li></ul>This is a hybrid role working a minimum of 2 days a week at the Pitsea office.Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please Read Before Applying If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.You must have the right to work in the UK; we are unable to provide visa sponsorship.We reserve the right to close this advert early if we receive a high volume of suitable applications.Interviews will be taking place between Wednesday 14 January and Thursday 16th January. If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>





<ul></ul>

Complaint Investigator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3888/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3889/OneTeam_Principal_Accountant_JD.pdf" target="_blank">OneTeam_Principal_Accountant_JD</a></li>
</ul>





Principal Accountant&nbsp;
Permanent Position (37 hours per week)&nbsp;
Salary - One Team Band 10 £50,269 to £54,495 per annum
(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
<h4>The OneTeam partnership&nbsp;</h4>
Rochford District Council and Brentwood Borough Council have formed an exciting strategic partnership, and the Corporate Finance Team provide support to both Councils.&nbsp;
<h4>About the role&nbsp;</h4>
An exciting opportunity has arisen in our recently formed Corporate Finance Team for a Principal Accountant. You will provide leadership, direction and effectively managing the Year end accounts ensuring that both Councils are providing effective services that support the delivery of Corporate Priorities by developing and maintain robust partnerships to deliver positive outcomes.
You will lead on the closure of accounts and the audit process and be responsible for Treasury practices.
Be responsible for ensuring compliance with technical requirements and accounting, such as the Collection Fund, disseminating training as required.
Providing expert advice to Officers and Members in relation to financial compliance, attending relevant committees. Advising Senior Leaders on treasury, capital and ensuring the delivery of Corporate Priorities, as well as the wider ambitions of driving delivery through collaborative, partnerships and relationship building.&nbsp;
<h4>About the candidate&nbsp;</h4>
You will ideally possess a CCAB qualification, with extensive post qualification experience. &nbsp;Extensive experience of financial accounting and treasury. You will be highly motivated and possess excellent communication skills. &nbsp;The ability to manage and motivate a team, with a passion for forward thinking and innovative solutions is vital.&nbsp;
<h4>Benefits of working for us&nbsp;</h4>
In return, we offer a generous annual leave entitlement, enrolment into the Local Government Pension Scheme, access to our employee assistance programme and staff benefits platform with discounts across a range of retailers.
For an informal discussion please contact David Dickinson, Strategic Director Finance - <a href="mailto:david.dickinson@brentwood.rochford.gov.uk" target="_blank">david.dickinson@brentwood.rochford.gov.uk</a>
Please note – this is a hybrid role, which will require working at both Councils' sites. The successful candidate will be employed by Brentwood Borough Council.&nbsp;

Principal Accountant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3843/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5048/Homelessness_Performance_and_Projects_Team_Leader_JD.docx" target="_blank">Homelessness_Performance_and_Projects_Team_Leader_JD</a></li>
</ul>





&nbsp;Job Title: Homelessness Performance and Projects Team Leader (OneTeam role)&nbsp;
Housing Options Team&nbsp;&nbsp;
Full Time: 37 hours per week - 2 year fixed term contract&nbsp;
Salary: Band 8 (£39,862 - £44,075)&nbsp;
(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
This role is primarily office based - 2 days per week at Brentwood Office, 2 days per week at Rochford Office&nbsp;
Closing Date for accepting applications: 16th January 2026&nbsp;
We are seeking an experienced and motivated Performance &amp; Projects Team Leader exciting opportunity to lead and deliver specialist projects that make a real difference in our communities.&nbsp;
In this role, you will oversee and deliver key projects, including commissioned services and targeted initiatives addressing domestic abuse, single-person homelessness and rough sleeping.&nbsp;
Drive excellence within the homelessness service by implementing robust performance frameworks and reporting mechanisms.&nbsp; Monitor service delivery, evaluate impact, and champion improvement through data-driven insights.&nbsp;
You will also need to demonstrate the following:&nbsp;
<ul>
<li>Proven experience in project management and performance monitoring&nbsp;</li>
</ul>
<ul>
<li>Knowledge or experience in the field of homelessness&nbsp;</li>
</ul>
<ul>
<li>Strong analytical and problem-solving skills, with the ability to turn data into actionable improvements.&nbsp;</li>
</ul>
<ul>
<li>Excellent communication and leadership skills to engage stakeholders and inspire teams.&nbsp;</li>
</ul>
<ul>
<li>Knowledge of housing &amp; homelessness policy, procedures, and legislation.&nbsp;</li>
</ul>
<ul>
<li>A valid driving license and access to a car&nbsp;</li>
<li>A Basic DBS&nbsp;</li>
</ul>
For an informal discussion please contact Angela Abbott on 01277 312500 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
The successful candidate will be employed by Brentwood Borough Council. &nbsp;&nbsp;
Brentwood &amp; Rochford Councils are committed to equal opportunities and welcomes applications from all sections of the community.&nbsp; People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;

Homelessness Performance and Projects Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3751/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5043/Homelessness_Performance_and_Projects_Team_Leader_JD.docx" target="_blank">Homelessness_Performance_and_Projects_Team_Leader_JD</a></li>
</ul>





Job Title: Homelessness Performance &amp; Projects Team Leader (OneTeam role)&nbsp;
Housing Options Team&nbsp;&nbsp;
Full Time - 37 hours per week - 2- year fixed term contract &nbsp;
Band 8 - £39,862 - £44,075&nbsp;
(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
This role is primarily office based - 2 days per week at Brentwood Office, 2 days per week at Rochford Office&nbsp;
Closing Date for accepting applications: 16th January 2026&nbsp;
We are seeking an experienced and motivated Performance &amp; Projects Team Leader exciting opportunity to lead and deliver specialist projects that make a real difference in our communities.&nbsp;
In this role, you will oversee and deliver key projects, including commissioned services and targeted initiatives addressing domestic abuse, single-person homelessness and rough sleeping.&nbsp;
Drive excellence within the homelessness service by implementing robust performance frameworks and reporting mechanisms.&nbsp; Monitor service delivery, evaluate impact, and champion improvement through data-driven insights.&nbsp;
You will also need to demonstrate the following:&nbsp;
&nbsp;Proven experience in project management and performance monitoring&nbsp;
<ul>
<li>Knowledge or experience in the field of homelessness&nbsp;</li>
</ul>
<ul>
<li>Strong analytical and problem-solving skills, with the ability to turn data into actionable improvements.&nbsp;</li>
</ul>
<ul>
<li>Excellent communication and leadership skills to engage stakeholders and inspire teams.&nbsp;</li>
</ul>
<ul>
<li>Knowledge of housing &amp; homelessness policy, procedures, and legislation.&nbsp;</li>
</ul>
<ul>
<li>A valid driving license and access to a car&nbsp;</li>
</ul>
<ul>
<li>Basic DBS check&nbsp;</li>
</ul>
&nbsp;(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
&nbsp;For an informal discussion please contact Angela Abbott on 01277 312500&nbsp;
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.&nbsp; People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3059/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3754/Civic_Chauffeur___Support_Officer_JD___PS.pdf" target="_blank">Civic_Chauffeur___Support_Officer_JD___PS</a></li>
</ul>

Please apply online via the link provided.
Rochford District Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;
It is our policy that if you have not heard back within 3 weeks of the closing date you should assume that you have not been shortlisted on this occasion.



Contract: Fixed 24‑month contract Estimated Hours: Approximately 460 hours per year (hours are not evenly distributed and will vary depending on the Chairman’s schedule; the postholder will be required to work as and when needed) Availability Requirement: Candidates must be available to work during November and December.
An increased number of civic events involving the Chairman expected in March, April, May, September, and October.
Benefits: Local Government Pension Scheme, generous annual leave entitlement (pro-rata for part-time hours).
Our Culture and Values
We like our staff to be proactive and innovative. Being customer‑focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents, which sometimes means getting involved in projects and trying new tasks outside of your day‑to‑day job role. We welcome new ideas and enthusiasm for trying new experiences.
The Job Role
As Civic Chauffeur, you will be responsible for transporting the Chairman and Civic party to official engagements, ensuring timely arrivals through effective route planning and providing courteous support throughout events. You will also assist with the care and security of the Chains of Office, maintain the Civic vehicle to a high standard, and support the Civic Officer in hosting events.
The role also includes administrative tasks, photography for Civic records, and occasionally deputising for the Civic Officer. This is a key role in representing the Council at public functions and supporting the smooth delivery of Civic events.
About You
This role involves long and unsociable hours, and the workload can fluctuate significantly due to the nature of Civic engagements. The successful candidate must therefore be highly flexible, with the ability to work variable shifts — including evenings and weekends — sometimes at short notice.
You must hold a full, clean driving licence and be confident in planning routes and driving to a high standard. While previous chauffeuring experience is desirable, full training will be provided. We are looking for someone who is positive, hardworking, and reliable, with a professional and courteous manner. You should be comfortable working independently, take pride in your appearance and conduct, and be willing to support the wider Democratic Services team when needed.
A basic DBS check is required for this post.
For an informal chat please call Claire Mayhew on 01702 546366 or Oksana Sashchuk on 01702 546366.

13 Jobs in Castle Point, UK