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Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;PO1 - PO4 - £39,855 - £50,574Retention Bonus: £3,000 Golden Hello payment&nbsp;(subject to minimum retention period)Contract Type: Full-time PermanentWorking hours per week:&nbsp;36 hoursApplication Deadline: 17/08/2025Proposed Interview Date(s):&nbsp;TBC&nbsp; &nbsp;Reference: 1784About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;We offer a fantastic range of staff benefits, including an option to purchase additional annual leave, discounted gym memberships, savings from local shops and online retailers and season ticket and travelcard loans.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;About the role:&nbsp;Join Our Team at Waltham Forest Council's Trading Standards Service!Are you a motivated and enthusiastic individual looking for an excellent opportunity? We invite you to become a part of Waltham Forest Council's Trading Standards Service.Role Purpose: In this role, you will be responsible for developing and delivering specialist investigative support and advice for Regulatory Services, focusing on trading standards and consumer protection. Your expertise will help ensure compliance with relevant legislation and safeguard consumer rights.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/TSO%201784.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:<ul><li>Investigative Support: Conduct thorough investigations into trading standards violations and consumer protection issues.</li><li>Expert Advice: Provide specialist advice to colleagues and stakeholders on trading standards legislation and enforcement.</li><li>Compliance Monitoring: Monitor and enforce compliance with trading standards regulations.</li><li>Stakeholder Collaboration: Work closely with team members, colleagues from other regulatory services, and external stakeholders to resolve cases and complete project work.</li><li>Flexible Working: Be prepared to carry out duties at flexible times, including occasional evenings and weekends.</li></ul>Candidate Requirements:<ul><li>Knowledge and Experience: Demonstrate a comprehensive understanding of trading standards legislation and enforcement practices.</li><li>Professional Qualification: Hold an appropriate professional qualification in trading standards or a related field.</li><li>Skills: Exhibit excellent verbal and written communication skills, organizational abilities, and attention to detail.</li><li>Initiative and Pressure Handling: Show the ability to work independently and manage tasks under pressure.</li><li>Adaptability: Be adaptable and willing to work at flexible times, including evenings and weekends.</li></ul>Work Environment: You will be expected to perform both office-based work and site visits as part of your investigative duties. Collaboration with team members and external stakeholders is essential to successfully fulfilling the role's responsibilities.Qualifications and Requirements:&nbsp;Applicants must hold a professional Trading Standards Qualification such as:&nbsp;<ul><li>Trading Standards Practitioner Certificate/Diploma (TSPC/D), or&nbsp;</li><li>Diploma in Consumer Affairs &amp; Trading Standards (DCATS), or&nbsp;</li><li>Diploma in Trading Standards (DTS)/Diploma in Consumer Affairs (DCA), or</li><li>Degree in Consumer Protection (i.e. BSc).&nbsp;</li><li>or passed the Regulatory Compliance Officer Apprenticeship or the Level 6 Apprenticeship&nbsp;</li></ul>Please see the Role Profile for full details.Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;Satisfactory employment references and CIFAS identity checks;&nbsp;Satisfactory declaration of interest;&nbsp;This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;Satisfactory DBS check;&nbsp;As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Sandra Bennett at <a href="mailto:Sandra.Bennett@walthamforest.gov.uk" target="_blank">Sandra.Bennett@walthamforest.gov.uk</a>&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Trading Standards Enforcement Officers

Job Title: Duty Community Care Officer Starting Salary: £30,559 progressing to £33,366 per annum – pay award pending Hours: 37 Location: Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Join our dynamic, high performing &amp; friendly team at the forefront of Adult Social Care in Hertfordshire, where your passion and dedication can make a real difference through prevention, early intervention, and enablement.We are looking for a Duty Community Care Officer to join our busy Assessment Teams at Gateway South and West, in the Connected Lives Gateway Service.<h4>About the role</h4>As a Duty Community Care Officer, you will support the Team Managers with tasks related to people referred into the service.&nbsp; This will be ensuring good communication with people &amp; their families, their referrers and&nbsp; &nbsp;other partners involved with the person.You will follow up on planned interventions from staff after assessments and the cease of their involvement, such as progress chasing the delivery of specialist equipment and ensuring the equipment is installed and meeting their desired outcomes.You will hold strength-based conversations with adults or carers to understand their desired outcomes and explain how these can be met through the preventative and reablement pathway.This &nbsp;&nbsp;post includes &nbsp;a high proportion of &nbsp;telephone contact with adults and carers referred to the team, seeking consent and establishing their views and reasons for referrals, to help the triage of the Team Managers in &nbsp;planning proportionate responses, ensuring &nbsp;the safety and well-being of &nbsp;the adult or their carers based on reasons for our involvement, nature, risk and complexity of their needs or those of their carers.You will have knowledge of local resources, services and facilities and provide information, advice and signposting to prevent, delay or reduce care and support needs of adult or support needs of carers.You will resolve individuals' needs through a range of creative interventions and connect them with wider social networks and community resources to meet some of their desired outcomes immediately or organize personalized solutions by collaborating with various partners.Although you will be largely office based at Apsley, you may be asked to travel as part of the role to residents’ homes providing information, advice and support to prevent, reduce and delay their needs for care and support.Specialist training will be provided to assess functional abilities and utilise assisted technology and equipment-based solutions.This is a&nbsp;fast-paced team with clear solution focused short term involvements with a Reablement First focus.<h4>About you</h4>Essential Criteria:<ul><li>Full UK Driving Licence</li><li>Previous experience in a Social Care setting</li><li>Strong communication and negotiation skills</li><li>Strong telephone skills</li><li>A good standard of recording and ability to summarise findings</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Boban Jose on <a href="mailto:boban.jose1@hertfordshire.gov.uk" target="_blank">boban.jose1@hertfordshire.gov.uk</a> or 07458 049353 for an informal discussion about the role.Interview Date: 15 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Duty Community Care Officer

Job Title: Supported Living Manager Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Letchworth and Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The people who live at Orchard House and Stevenage Group Homes Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 27 people across three sites, to live as independently as possible.We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career.&nbsp; The manager oversees the operational management of these services and collaboratively better the lives of the people we support. As the service manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health &amp; Social Care Act 2008 (Regulated Activities) Regulations 2014.<h4>About the role</h4><ul><li>To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission</li><li>Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.</li><li>Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.</li><li>You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.</li><li>Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.</li><li>Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.</li></ul><h4>About you</h4>Essential:<ul><li>RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.</li><li>Full driving license</li><li>Managerial experience in a social care setting</li><li>Experience of working within regulatory body frameworks ie CQC or PAMMS</li><li>Experience working with adults with disabilities</li><li>Experience with grievances, ill health, and disciplinary procedures</li><li>Experience with Recruitment</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Rebecca Wells, Group Manager on 07812 324177&nbsp;for an informal discussion about the role.Interview Date: 3 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Supported Living Manager

We are looking for an experienced housing professional to join the council&amp;©s Housing Options Team. You would become a member of a small team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable. We need someone who can comprehend the often complex needs of individuals within our community and who will relish the challenge of finding solutions for them. This role will be the lead officer visiting and supporting a caseload of overseas arrivals from Ukraine and Afghanistan supporting them to navigate their housing options and homelessness.Ideally you will already be working within the homelessness sector and have a good understanding of a local authority&amp;©s homelessness duties.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Options Officer (Overseas Arrivals Lead)

We are seeking an experienced policy and performance officer to join our Housing Options Team. You will report directly to the Head of Housing Solutions and alongside the Housing Options and Resettlement Managers to develop and implement the Council&amp;©s Homelessness and Rough Sleeping Strategy and Allocations Policy alongside day to day policies and procedures, and will manage the service&amp;©s corporate performance monitoring and statistical returns.This role will take responsibility for managing the Service&amp;©s contracts for the IT system and supported housing projects, developing service improvements, service level agreements and providing project support for the managers.&nbsp;&nbsp;Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Principal Policy and Performance Officer

As a Housing Register and Allocations Officer you will be ensuring all applications to the Housing Register are processed and applicants housing need assessed in accordance with the Council&amp;©s Allocations Policy, and for carrying out all the administrative processes required.&nbsp;This is a varied role providing general housing advice to customers both face to face, on the telephone and by email.&nbsp; The role includes shortlisting bids from applicants for social housing and ensuring nominations are made to social housing providers within required timescales, updating systems, and keeping applicants informed.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Register and Allocations Officer

We are seeking an experienced housing options/homelessness officer to work alongside the Housing Options Manager to supervise the day to day case management of the Housing Options Officer and provide technical and legal advice to officers in terms of their cases and decision making.You will be knowledgeable in terms of the homelessness legislation and case law and have experience of carrying out homelessness reviews decisions. While not directly line managing the team you will hold regular case review supervisions and hold a small caseload of complex cases of your own.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Senior Housing Options Officer

We are looking for someone with experience in organising and supporting teams, not necessarily in the housing sector, however some experience of administration and invoice processing would be required. We work in a customer focussed way to ensure that anyone approaching the service is directed to the right person or team first time and part of this role will be dealing with preliminary customer requests in a prompt, friendly and professional manner.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Finance and Admin Officer

This role will liaise with accommodation providers, particularly bed and breakfast establishments carrying out regular visits to residents and ensuring the accommodation meets agreed standards. Ideally you will already be working within a housing related sector however we would also consider applications from people who have other relevant experience, and the skills needed to work within this frontline team.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Temporary Accommodation Officer

We are seeking an experienced and motivated manager to lead and co-ordinate the day to day operational business of the Housing Options Team, managing six Housing Options Officers supported by a Senior ensuring households approaching the council for advice or who are facing homelessness receive accurate information and receive a customer focused service.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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365 Jobs in Hertford, UK