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<ul><li>Reference: ES96 </li><li>Division: Strategic Housing </li><li>Salary: £31,410.00 - £40,734.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 04 July 2025 </li><li>Interview date:28 July 2025 - 01 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - H </li><li>Working hours: 37 per week </li><li>Closing date: 20 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are looking for a Housing Options Officer &nbsp;to join our busy Housing Options team on a fixed term 12-month contract. The team works with customers to:<ul><li>assess their housing situation</li><li>establish and communicate the statutory duties owed</li><li>prevent and relieve their homelessness to achieve positive outcomes</li></ul>We are looking for a pro-active individual who is able to take an innovative approach to problem solving, is an effective negotiator and can provide a high quality of service to customers with housing problems. An ability to communicate clearly and effectively to customers, landlords, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.You will need to be efficient and effective in extracting relevant information from customers to produce accurate written assessments and housing plans in Plain English, so that customers are clear on the steps that both they and the council will be taking and are expected to take to resolve their housing situation.Preference will be given to applicants who have worked in a housing options capacity but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.<h4> Additional information </h4>Interviews will be held in person between 28 July and 1 August 2025. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.There is one role available on a 12-month fixed term basis, funded through our Homelessness Prevention Grant, with the possibility of extension depending on government grant funding. &nbsp;Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:becky.hill@crawley.gov.uk" target="_blank">becky.hill@crawley.gov.uk</a>, Housing Options Team Leader or call on 01293 438150.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/housing-options-officer-job-description_0_1.pdf"> Housing Options Officer job description (PDF, 141.82 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Housing Options Officer

<ul><li>Reference: ES98 </li><li>Division: Strategic Housing </li><li>Salary: £31,410.00 - £37,065.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 04 July 2025 </li><li>Interview date:28 July 2025 - 01 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 20 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are looking for a Single Homeless Community Outreach Officer to join our busy Housing Options team who work with customers to:<ul><li>assess their housing situation</li><li>establish and communicate the statutory duties owed</li><li>prevent and relieve their homelessness to achieve positive outcomes</li></ul>The focus of this role is to encourage early identification, problem solving and solutions to prevent homelessness or rough sleeping. You’ll work with community partners and other professionals to deliver community outreach and drop-in surgeries at various locations in the borough, providing initial information and signposting to households who are homeless or threatened with homelessness. We are looking for a pro-active individual who can build strong community relationships, providing a single point of contact and a conduit into core services to improve outcomes for the residents of the borough.An ability to communicate clearly and effectively with customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.&nbsp; You will need to be creative in seeking solutions and will work closely with partner organisations to support households with complex needs and enable customers to access the services they need to secure settled accommodation. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification. Preference will be given to applicants who have worked in a homelessness setting, but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.<h4> Additional information </h4>Interviews will be held in person between 28 July and 1 August 2025. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process. The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.The role will be largely community based and will require attendance at various venues around the borough most days of the week, along with some time in the Town Hall with limited home working. Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.Some out of hours working may be required on an ad hoc basis, for example to participate in our annual rough sleeper count.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:alex.farley@crawley.gov.uk" target="_blank">alex.farley@crawley.gov.uk</a>, Rough Sleeper Co-ordinator, or call on 01293 438654.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/single-homeless-community-outreach-officer-job-description_0.pdf"> Single Homeless Community Outreach Officer job description (PDF, 88.22 KB) </a></li></ul>





<ul></ul>

Single Homeless Community Outreach Officer

<ul><li>Reference: ES99 </li><li>Division: Strategic Housing </li><li>Salary: £29,283.00 - £31,031.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 04 July 2025 </li><li>Interview date:28 July 2025 - 01 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: E - E </li><li>Working hours: 37 per week </li><li>Closing date: 20 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We’re looking for a Homeless Reviews Support Officer to work with our Homeless Reviews Officer, supporting them with the statutory independent reviews function under S202 of the Housing Act 1996 (as amended) and the Homeless Reduction Act 2017. You’ll undertake enquiries, communicating with customers and maintaining accurate records of all review related work. You will also provide administrative support to the wider team as required.We are looking for a confident person with excellent organisational and administrative skills and ideally with a basic knowledge of homelessness. You’ll also need excellent communication and customer service skills to communicate clearly and effectively with customers and their representatives.You will need to be efficient and effective in extracting and recording information and competent IT, administration and time management skills are essential.We are looking for a candidate who can work flexibly and independently and use their own initiative within a wider team environment and be calm and resilient when dealing with challenging situations.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This is a full time, 12-month fixed term contract (with the possibility of extension, depending on government grant funding). &nbsp;The successful candidate will be required to be office based a minimum of three days per week to meet the needs of the service.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:helen.davies@crawley.gov.uk" target="_blank">helen.davies@crawley.gov.uk</a>, Housing Options Service Manager, or call on 01293 438583.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/housing-reviews-support-officer-job-description.pdf"> Housing Reviews Support Officer job description (PDF, 75.72 KB) </a></li></ul>





<ul></ul>

Housing Reviews Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8164/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8165/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8176/Right_to_Buy_Officer.docx" target="_blank">Right_to_Buy_Officer</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
An existing opportunity has arisen to join the Property Services team at Woking Borough Council.&nbsp;We are seeking a motivated, confident, and pro-active person to join our Property Services Team.
You will facilitate the purchase of Right to Buy properties in accordance with the Housing Act (1985), in conjunction with Housing and Legal Services. This also includes Buy Backs, (the buying back of previously owned Council properties) and Share Owndership transactions.
Ideally the successful candidate will have property related public sector experience, however not essential. We expect you to be able to demonstrate the ability to manage, plan, and prioritise as well as show strong people skills &amp; abilities to communicate effectively both verbally and in writing. Also essential is the ability to interpret and explain legislation to customers, stakeholders and tenants and as appropriate officer direction.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
For an informal discussion about the role, please contact Caroline Rivett, Commercial Manager on <a href="mailto:caroline.rivett@woking.gov.uk" target="_blank">caroline.rivett@woking.gov.uk</a> / 01483 743249
Closing Date: 20 July 2025 at 23.59&nbsp;
Interview Date:&nbsp; w/c 28 July 2025

Right To Buy Officer

<ul></ul>





We're looking for a dedicated Technical
 Support Officer to join our Housing Property Services team. In
 this essential role, you'll provide high-quality administrative
 and technical support to our housing teams - including property
 services, engineering, repairs &amp; maintenance, and
 compliance. 
 
We seek the best talent from the widest
 pool of people as diversity and inclusion is the key to our
 success. Reading Borough Council is a Disability Confident
 Employer and is committed to the recruitment and continued
 employment of people with disabilities.
We support hybrid working, it's important
 to us that working arrangements are designed to enable our
 employees to excel and within this role you'll have the
 opportunity to work in a way that suits your lifestyle.
About the role:
You'll be the first point of contact for
 internal and external customers, helping to progress housing
 planned programmes of work, essential cyclical programmes and
 work stream linked to statutory compliance obligation as a social
 landlord, process invoices, maintain records, and handle queries
 with professionalism and care. 
 
Your day-to-day work could vary from working with our team on a
 Zero Carbon strategy to our existing housing stock, to assisting
 with admin function to enable various Maintenance / Servicing
 program of works as well as our additional projects. We work with
 various departments within the wider housing property services
 team therefore you could find yourself liaising with other
 departments such as our Sheltered Housing team. 
 Role
 responsibilities:
<ul>
<li>Supporting frontline housing services
 with efficient and accurate admin support</li>
<li>Maintaining and updating databases and
 documentation</li>
<li>Handling customer and contractor
 enquiries via phone and face-to-face</li>
<li>Raising purchase orders and processing
 invoices</li>
<li>Preparing and distributing letter
 communications to keep residents informed and resolving and
 responding to complaints</li>
<li>Attending sites to conduct site
 inspections as and when required</li>
<li>Taking minutes at meetings and
 coordinating appointments</li>
<li>Delivering excellent customer service
 and teamwork across departments</li>
</ul>
Works include
 carrying out administration to facilitate contracts and projects
 of a vast portfolio as well as the day-to-day administration
 requirements for the service.
You will be part
 of an operational team providing an efficient and effective
 service and good customer care, meeting the needs of both
 internal and external customers. You will update and maintain
 database records, produce documents and standard letters, process
 work tickets for the in-house Housing Repairs and Maintenance
 Service and generally provide technical administration support
 for all areas of the team.&nbsp;

About
 you:
The following
 experience is required for this role:&nbsp;
<ul>
<li>Competent
 literacy and numeracy.</li>
<li>Ability to
 compose short letters with correct punctuation, spelling and
 grammar, whilst expressing accurate information.</li>
<li>Uploading of
 documentation to various systems as required for regulatory
 purposes and standards.</li>
<li>Raising of purchase orders and works
 orders as required.</li>
<li>Knowledge of
 schedule of rates in the construction industry and their
 use.</li>
<li>Experience of
 large-scale data entry, and administrative work.</li>
<li>Happy
 supporting customer or clients face to face, by telephone or
 through Teams.</li>
<li>Comfortable
 using IT to amend and develop database records and complete
 reports.</li>
<li>Ability to work
 with initiative, be solution driven and orientated in assisting
 the team in finding solutions to issues.</li>
</ul>

You'll be part of a team that relies on
 each individual to play their part to the best of their ability.
 As well as the colleagues that you work closely with every day,
 you'll also be part of Team Reading, playing your personal part
 in making Reading a successful and vibrant place. 
 
Our vision is to ensure that Reading realises its potential as a
 great place to live, work and play, and that everyone shares the
 benefits of this success. Our values and behaviours guide how we
 will achieve this:

Work Together as
 one team - work collaboratively, with each other and
 with our partners, and demonstrate the Team Reading values in
 everything we do
Drive
 Efficiency - show initiative, be adaptable to change and
 put forward ideas to help improve delivery and efficiency. Take
 responsibility for our own learning and development and for
 reaching our potential
Be
 Ambitious - be demanding of our own performance -
 striving to be even better - and be prepared to engage with and
 challenge leaders in a constructive and positive way
Make a
 Difference to Reading - maintain the highest levels of
 customer service and be flexible and willing to provide the
 services needed at the time they are needed

Our
 offer:
We offer a supportive environment to grow
 and develop your career with the opportunity to put your ideas
 across. Innovation and ambition is strongly encouraged, and
 you'll get a great feel for that working in our friendly and
 collaborative environment.
A competitive salary alongside a range of
 benefits including:
<ul>
<li>Generous holiday entitlement - 25 days
 holiday each year plus bank holidays - rising to 33 days after
 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working
 opportunities&nbsp;</li>
<li>Modern working environment at 19 Bennet
 Road, Reading</li>
<li>
<a href="http://www.berkshirepensions.org.uk/" target="_blank">Local Government Pension
 Scheme</a> (LGPS)</li>
<li>Life Assurance - three times your annual
 salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery)
 rated outstanding by Ofsted</li>
<li>Season Ticket Loan - to help with the
 cost of your rail/ bus journey, to &amp; from work</li>
<li>Lease car salary sacrifice scheme
 allowing you to lease a brand new, greener car for three
 years.&nbsp; The monthly fee includes insurance, servicing and road
 tax</li>
</ul>
For more
 information on this position please contact: David Ade -
 Engineering Services Manager, <a href="mailto:David.ade@reading.gov.uk" target="_blank">David.ade@reading.gov.uk</a> 
 
Closing Date: Sunday 20th July 2025
Interview Date: to be confirmed
Please note that the closing date is given
 as a guide. We reserve the right to close this vacancy once a
 sufficient number of applications has been received. Therefore,
 it is strongly advised that you complete and return your
 application as soon as possible to avoid disappointment.

Reading Borough Council

Technical Support Officer - Housing Property Services Team

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7952/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7953/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7954/Overseas_Arrivals_Accommodation_Coordinator_JD.pdf" target="_blank">Overseas_Arrivals_Accommodation_Coordinator_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity available for an Overseas Arrivals Accommodation Co-ordinator to join our Housing Needs and Options Service, here at Wokingham Borough Council. This exciting new post will provide strategic direction for migration in the borough and will be responsible for coordinating a Council wide response to this increasing demand. This post will identify opportunities to prevent and relief homelessness for this cohort by coordinating bids for funding opportunities and effectively managing existing migration budgets to ensure that preventative measures are put into place that deliver quantifiable outcomes in service delivery.
The Role
As the Overseas Arrivals Accommodation Co-ordinator, you will work closely with senior officers in the Housing Needs and Options Service, as well as with other senior officers across the Council in key areas including Housing, Education, Transport and Community Safety. You will also work closely with the Voluntary and Community Sector.&nbsp;
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Using data and intelligence to forecast migration numbers and future demands on Council services and to produce regular reports to inform the Corporate Leadership Team.</li>
<li>Undertake research to inform policy development and best practice.</li>
<li>Identify and assess potential risks associated with migration pressures, including financial and operational risks.</li>
<li>To manage migration budgets and migration related funding streams, ensuring that allocated budgets deliver preventative measures which lead to cost avoidance and long-term financial sustainability.</li>
<li>Apply project management principles including coordinating project meetings, producing project plans and risk registers; lead on all projects, strategies and policies relating to migration.</li>
<li>Represent the Council in regional forums and partnerships on migration and in discussions with central government bodies, advocating for local needs and ensuring alignment with national policies.</li>
</ul>
About You
We are looking for an organised and motivated individual with an in-depth knowledge of migration, the asylum process and homelessness legislation. The ideal candidate will have:
<ul>
<li>Experience of managing budgets, project management and partnership working.</li>
<li>An ability to collaborate with senior officers, Elected Members, and partners.</li>
<li>Strong research, evaluation, and analytical skills.</li>
<li>A proactive approach to problem-solving and the ability to inform and influence senior internal and external stakeholders in key decisions.&nbsp;</li>
<li>Programme or project management qualifications or demonstrable experience in supporting projects and/or programmes is highly desirable.</li>
</ul>
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Danielle Willmott, Interim Head of Housing Needs and Options - <a href="mailto:danielle.willmott@wokingham.gov.uk" target="_blank">danielle.willmott@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 13/07/2025
Interview date: Week commencing 14/07/2025&nbsp;
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Overseas Arrivals Accommodation Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7743/Housing_Options_Officer_JD_PS_June25.pdf" target="_blank">Housing_Options_Officer_JD_PS_June25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7744/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity for a full-time, permanent Housing Options Officer.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
You will work alongside the Rough Sleeper and Single Homelessness team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days* annual leave increasing to 33 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values...</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date&nbsp;</h3>
Interviews will be held on21st July 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?&nbsp;
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas - Housing Options Team Leader
Tel: 01344 351352
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for&nbsp;more details.&nbsp;
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

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</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Customer Support &amp; Administration Officer&nbsp; Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate Salary: £24714 - 29355 Per annum Basis: Permanent, Full time 
 Are you looking for a new career opportunity in a fast developing, forward thinking and ambitious organisation?
The successful candidate will be a motivated person that has proven recent experience of working in an administrative role, in a capacity involving direct face to face support to the public and internal teams.
You will be a key member of the busy Homeless Prevention &amp; Homeless Relief Team who work to assist households within the borough to avoid homelessness. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.
Applicant’s will be approaching for housing advice and assistance, and you will ensure all documents are available to the Homeless Prevention and Relief Teams in a timely and effective manner. You will provide essential administrative support to the wider team.
We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness.
You will be working with a friendly, supportive, positive and diverse housing team. We will provide you with a wealth of training opportunities.
The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.
About the Person
&nbsp; You will be organised and thrive in a fast paced environment. You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
The role is based at our modern offices at the Town Hall in Reigate, as well as visiting residents in the borough.

Staff Benefits:
&nbsp; In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We will provide you with:
&nbsp; • Competitive annual leave • An inclusive and social working environment • Staff wellbeing activities • Staff Network Groups • Training and career development • Modern offices in Reigate town centre • Contribution of 15% towards the LGPS pension scheme • Access to a reduced annual ‘Better’ leisure centre membership • Discounts for local and high street stores • A cycle lease scheme through salary sacrifice • Flexible working
Closing date: 27th July 2025 Interview date: 13th &amp; 14th August 2025
Values and Behaviours
&nbsp; Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
**NO AGENCIES PLEASE**

Customer Support & Administration Officer (Housing)

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</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity available for an Overseas Arrivals Accommodation Co-ordinator to join our Housing Needs and Options Service, here at Wokingham Borough Council. This exciting new post will provide strategic direction for migration in the borough and will be responsible for coordinating a Council wide response to this increasing demand. This post will identify opportunities to prevent and relief homelessness for this cohort by coordinating bids for funding opportunities and effectively managing existing migration budgets to ensure that preventative measures are put into place that deliver quantifiable outcomes in service delivery.
The Role
As the Overseas Arrivals Accommodation Co-ordinator, you will work closely with senior officers in the Housing Needs and Options Service, as well as with other senior officers across the Council in key areas including Housing, Education, Transport and Community Safety. You will also work closely with the Voluntary and Community Sector.&nbsp;
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Using data and intelligence to forecast migration numbers and future demands on Council services and to produce regular reports to inform the Corporate Leadership Team.</li>
<li>Undertake research to inform policy development and best practice.</li>
<li>Identify and assess potential risks associated with migration pressures, including financial and operational risks.</li>
<li>To manage migration budgets and migration related funding streams, ensuring that allocated budgets deliver preventative measures which lead to cost avoidance and long-term financial sustainability.</li>
<li>Apply project management principles including coordinating project meetings, producing project plans and risk registers; lead on all projects, strategies and policies relating to migration.</li>
<li>Represent the Council in regional forums and partnerships on migration and in discussions with central government bodies, advocating for local needs and ensuring alignment with national policies.</li>
</ul>
About You
We are looking for an organised and motivated individual with an in-depth knowledge of migration, the asylum process and homelessness legislation. The ideal candidate will have:
<ul>
<li>Experience of managing budgets, project management and partnership working.</li>
<li>An ability to collaborate with senior officers, Elected Members, and partners.</li>
<li>Strong research, evaluation, and analytical skills.</li>
<li>A proactive approach to problem-solving and the ability to inform and influence senior internal and external stakeholders in key decisions.&nbsp;</li>
<li>Programme or project management qualifications or demonstrable experience in supporting projects and/or programmes is highly desirable.</li>
</ul>
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Danielle Willmott, Interim Head of Housing Needs and Options - <a href="mailto:danielle.willmott@wokingham.gov.uk" target="_blank">danielle.willmott@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 13/07/2025
Interview date: Week commencing 14/07/2025&nbsp;
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

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Specialist&nbsp; - Neighbourhood Housing (Income)
Full time, permanent
Salary £35,593 - £41,110 per annum (37 hours per week) plus essential car user allowance
Would you like to work for a high performing Income management service?
We are looking for an individual who is self-motivated and enthusiastic with excellent communications skills.&nbsp; A passion for delivering excellent customer service, who has a “can do” attitude and is a good team player.&nbsp; You will need to be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of Income management.
The Housing Income Specialists provide a vital link to other service units enabling the Council to deliver a comprehensive housing and income service. We are seeking an experienced individual to join our team of four front line Housing Income Specialist, within the Neighbourhood Housing, Income Collection Team.
Acting as the first point of customer contact, the role of Housing Income Specialist is to be responsible for rent income collection and associated charges in a defined geographical area within the borough of Guildford. The role involves dealing with sensitive issues, often within a pressurised environment where strong negotiation skills and having assertiveness in difficult situations are essential requirements.&nbsp;&nbsp;&nbsp; Previous experience of giving debt advice and/ or welfare benefit advice would be desirable.
In return we offer a range of benefits including agile working, incremental progression related pay, highly competitive annual leave allowances, flexible working, staff discount scheme and membership of the local government pension scheme.
&nbsp;If you would like further details about this role please telephone Joanne Figg, Income Manager on (01483) 444280.
If you would like to apply for this role, please log on to&nbsp;<a href="http://www.guildford.gov.uk/" target="_blank">www.guildford.gov.uk</a>&nbsp;and click Contact us, then click on Jobs at the top right-hand corner.
Closing date for applications: 18th&nbsp;July 2025
Interview: &nbsp;Week commencing 28th&nbsp;July 2025

About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.&nbsp; All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.&nbsp; To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.

21 Housing Jobs in Godalming, UK