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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7450/Customer_Support_and_Admin_Officer_job_summary_June_25_Final.docx" target="_blank">Customer_Support_and_Admin_Officer_job_summary_June_25_Final</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Customer Support &amp; Administration Officer&nbsp; Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate Salary: £24714 - 29355 Per annum Basis: Permanent, Full time 
 Are you looking for a new career opportunity in a fast developing, forward thinking and ambitious organisation?
The successful candidate will be a motivated person that has proven recent experience of working in an administrative role, in a capacity involving direct face to face support to the public and internal teams.
You will be a key member of the busy Homeless Prevention &amp; Homeless Relief Team who work to assist households within the borough to avoid homelessness. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.
Applicant’s will be approaching for housing advice and assistance, and you will ensure all documents are available to the Homeless Prevention and Relief Teams in a timely and effective manner. You will provide essential administrative support to the wider team.
We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness.
You will be working with a friendly, supportive, positive and diverse housing team. We will provide you with a wealth of training opportunities.
The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.
About the Person
&nbsp; You will be organised and thrive in a fast paced environment. You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
The role is based at our modern offices at the Town Hall in Reigate, as well as visiting residents in the borough.

Staff Benefits:
&nbsp; In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We will provide you with:
&nbsp; • Competitive annual leave • An inclusive and social working environment • Staff wellbeing activities • Staff Network Groups • Training and career development • Modern offices in Reigate town centre • Contribution of 15% towards the LGPS pension scheme • Access to a reduced annual ‘Better’ leisure centre membership • Discounts for local and high street stores • A cycle lease scheme through salary sacrifice • Flexible working
Closing date: 27th July 2025 Interview date: 13th &amp; 14th August 2025
Values and Behaviours
&nbsp; Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
**NO AGENCIES PLEASE**

Customer Support & Administration Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6973/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6974/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6979/Overseas_Arrivals_Accommodation_Coordinator_JD.pdf" target="_blank">Overseas_Arrivals_Accommodation_Coordinator_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity available for an Overseas Arrivals Accommodation Co-ordinator to join our Housing Needs and Options Service, here at Wokingham Borough Council. This exciting new post will provide strategic direction for migration in the borough and will be responsible for coordinating a Council wide response to this increasing demand. This post will identify opportunities to prevent and relief homelessness for this cohort by coordinating bids for funding opportunities and effectively managing existing migration budgets to ensure that preventative measures are put into place that deliver quantifiable outcomes in service delivery.
The Role
As the Overseas Arrivals Accommodation Co-ordinator, you will work closely with senior officers in the Housing Needs and Options Service, as well as with other senior officers across the Council in key areas including Housing, Education, Transport and Community Safety. You will also work closely with the Voluntary and Community Sector.&nbsp;
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Using data and intelligence to forecast migration numbers and future demands on Council services and to produce regular reports to inform the Corporate Leadership Team.</li>
<li>Undertake research to inform policy development and best practice.</li>
<li>Identify and assess potential risks associated with migration pressures, including financial and operational risks.</li>
<li>To manage migration budgets and migration related funding streams, ensuring that allocated budgets deliver preventative measures which lead to cost avoidance and long-term financial sustainability.</li>
<li>Apply project management principles including coordinating project meetings, producing project plans and risk registers; lead on all projects, strategies and policies relating to migration.</li>
<li>Represent the Council in regional forums and partnerships on migration and in discussions with central government bodies, advocating for local needs and ensuring alignment with national policies.</li>
</ul>
About You
We are looking for an organised and motivated individual with an in-depth knowledge of migration, the asylum process and homelessness legislation. The ideal candidate will have:
<ul>
<li>Experience of managing budgets, project management and partnership working.</li>
<li>An ability to collaborate with senior officers, Elected Members, and partners.</li>
<li>Strong research, evaluation, and analytical skills.</li>
<li>A proactive approach to problem-solving and the ability to inform and influence senior internal and external stakeholders in key decisions.&nbsp;</li>
<li>Programme or project management qualifications or demonstrable experience in supporting projects and/or programmes is highly desirable.</li>
</ul>
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Danielle Willmott, Interim Head of Housing Needs and Options - <a href="mailto:danielle.willmott@wokingham.gov.uk" target="_blank">danielle.willmott@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 13/07/2025
Interview date: Week commencing 14/07/2025&nbsp;
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Overseas Arrivals Accommodation Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6965/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6966/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6967/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6968/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6975/downloaded_document__99_.docx" target="_blank">downloaded_document__99_</a></li></ul>






Specialist&nbsp; - Neighbourhood Housing (Income)
Full time, permanent
Salary £35,593 - £41,110 per annum (37 hours per week) plus essential car user allowance
Would you like to work for a high performing Income management service?
We are looking for an individual who is self-motivated and enthusiastic with excellent communications skills.&nbsp; A passion for delivering excellent customer service, who has a “can do” attitude and is a good team player.&nbsp; You will need to be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of Income management.
The Housing Income Specialists provide a vital link to other service units enabling the Council to deliver a comprehensive housing and income service. We are seeking an experienced individual to join our team of four front line Housing Income Specialist, within the Neighbourhood Housing, Income Collection Team.
Acting as the first point of customer contact, the role of Housing Income Specialist is to be responsible for rent income collection and associated charges in a defined geographical area within the borough of Guildford. The role involves dealing with sensitive issues, often within a pressurised environment where strong negotiation skills and having assertiveness in difficult situations are essential requirements.&nbsp;&nbsp;&nbsp; Previous experience of giving debt advice and/ or welfare benefit advice would be desirable.
In return we offer a range of benefits including agile working, incremental progression related pay, highly competitive annual leave allowances, flexible working, staff discount scheme and membership of the local government pension scheme.
&nbsp;If you would like further details about this role please telephone Joanne Figg, Income Manager on (01483) 444280.
If you would like to apply for this role, please log on to&nbsp;<a href="http://www.guildford.gov.uk/" target="_blank">www.guildford.gov.uk</a>&nbsp;and click Contact us, then click on Jobs at the top right-hand corner.
Closing date for applications: 18th&nbsp;July 2025
Interview: &nbsp;Week commencing 28th&nbsp;July 2025

About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.&nbsp; All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.&nbsp; To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.

Guildford Borough Council

Specialist - Neighbourhood Housing (Income) 10954

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6784/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6785/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6786/JD_Accommodation_Procurement_Officer.pdf" target="_blank">JD_Accommodation_Procurement_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




Wokingham Borough Council is committed to preventing and relieving homelessness in our community by securing suitable accommodation for those in need. Our team plays a critical role in ensuring that homeless households have access to safe and secure housing. We are currently seeking an experienced and proactive candidate to join our team as an Accommodation Procurement Officer. This role is essential in helping us expand our network of accommodation providers and support households in transitioning from temporary or insecure housing to more permanent solutions.


The Role
As an Accommodation Procurement Officer, you will work closely with our Homelessness Prevention Officers to secure private rented sector accommodation for households at risk of homelessness.
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Establishing a network of new accommodation providers. Engage with existing and prospective landlords and letting agents to expand our pool of available properties.</li>
<li>Conducting thorough property inspections.</li>
<li>Adhering to procurement processes and compliance checks.</li>
<li>Promoting the uptake of our Rent Guarantee Scheme.</li>
<li>Coordinating property viewings.</li>
<li>Managing properties under the Rent Guarantee Scheme, including conducting regular inspections and taking enforcement action when necessary.</li>
<li>Inspecting and procuring properties to meet business requirements.</li>
<li>Conducting regular visits to households.</li>
</ul>
About You
We are looking for an organised and motivated individual with a strong background in housing procurement or property management. The ideal candidate will have:
<ul>
<li>Experience working with landlords and letting agents, with a proven ability to build and maintain positive relationships.</li>
<li>A thorough understanding of property standards and regulations.</li>
<li>Strong organisational skills and excellent communication and negotiation skills.</li>
<li>A proactive approach to problem-solving and the ability to work independently as well as part of a team.</li>
<li>Experience in housing management is highly desirable.</li>
</ul>
The successful candidate must hold a full clean UK driving licence and have their access to their own vehicle, as the role involves regular travel within and outside the Wokingham borough.
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Paul Morgan, Temporary Accommodation and Resettlement Team Lead - <a href="mailto:paul.morgan@wokingham.gov.uk" target="_blank">paul.morgan@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 21/07/2025
Interview date: Week commencing 28/07/2025
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

14 Housing Jobs in Godalming, UK