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Ealing Council have an exciting new opportunity as Home Ownership Officer (Sales &amp; Alterations) available as a full-time role.Home Ownership Services is responsible for managing nearly 5,000 leasehold properties across Ealing.Our Home Ownership Team are responsible for the management of the Right to Buy Scheme, new build/shared ownership sales &amp; staircasing, lease extensions, enfranchisement, alterations to leasehold properties, deeds of variation and home information packs.The Home Ownership Officer (Sales &amp; Alterations) role:We are looking for a self-motivated customer focused officer, who is self-motivated and will take responsibility for delivering a quality service that achieves high levels of customer satisfaction. You will be working with our colleagues across Housing, the Council, and the Leaseholder Resident Association to ensure that we offer and provide our residents with an excellent home ownership and leasehold management service.As the Home Ownership Officer (Sales &amp; Alterations) you will be responsible for processing Right to Buy (RTB) applications through to completion in accordance with the procedures and to communicate effectively with customers over their eligibility and the status of their application and have a knowledge of key RTB legislation.Our ideal Home Ownership Officer (Sales &amp; Alterations) will have the below skills and experience:Experience of dealing with all aspects of Leasehold services i.e. staircasing, shared ownership resales, lease extensions, sub-letting, and pre-sale enquiries and be used to being a part of a dynamic busy service within a housing environment.You will be able to manage conflicting priorities within deadlines with excellent organisational and IT skills and demonstrate your ability to maintain focus whilst working under pressure to deadlines and delivering good customer service.Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) checkThis post is subject to Ealing’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/21111/role_profile_-_home_ownership_officer_sales_and_alterations.pdf" target="_blank">Role profile</a><a href="https://www.ealing.gov.uk/download/downloads/id/18483/ex-offenders_policy.pdf" target="_blank">Ex-offenders policy</a><ul></ul>

London Borough of Ealing

Home Ownership Officer (Sales and  Alterations)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8611/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8616/Specialist_Housing_Options_Officer_JD_Sept_25.doc" target="_blank">Specialist_Housing_Options_Officer_JD_Sept_25</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



An opportunity has arisen in the Housing Options Team to work as a Specialist Housing Options Officer.
The Specialist Housing Options Officers help Domestic Abuse Victims and vulnerable housing options clients to maintain their tenancies or provide the necessary support to secure safe accommodation. &nbsp;
Clients can often be in crisis following homelessness and have a wide range of support needs. The team assess the Council’s homelessness duties working closely with a range of statutory and voluntary agencies such as Social Service, the Police, Domestic Abuse Outreach, DWP, Children’s Centres, Citizens Advice Waverley, school link workers and health professionals.
This is an excellent opportunity to work with a specialist team and deliver a vital service to vulnerable homeless clients.
It also provides an opportunity to work both within and across Council teams, as well as with other statutory and voluntary agencies.
We need someone with a good understanding of the issues faced by homeless clients and the Council’s legal duties to them as well as having excellent interpersonal and organisational skills.
To be eligible to apply for this opportunity you must be able to meet the Essential Job Description Criteria.
For an informal discussion about the role please contact Jacqui Wilkinson 01483 523175 or Sarah Stewart on &nbsp;01483 523052
Closing date for applications: 9am on the 27th October 2025
Interview date:&nbsp;3rd November 2025
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Specialist Housing Options Officer

<ul><li>Reference: EC231 </li><li>Division: Crawley Homes </li><li>Salary: £28,489.00 - £31,031.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 13 October 2025 </li><li>Interview date:19 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 09 November 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about making a real difference in people’s lives? Do you have a strong understanding of welfare benefits and a commitment to financial empowerment? Crawley Homes is seeking a proactive and compassionate&nbsp;Financial Inclusion Officer&nbsp;to join our Housing Management team.As a Financial Inclusion Officer, you will play a vital role in supporting tenants to avoid rent arrears and financial hardship. You’ll provide tailored advice on income maximisation, welfare benefits, and money management, helping residents claim their full entitlements and improve their financial wellbeing.You will:<ul><li>lead the delivery of Crawley Homes’ Financial Inclusion Strategy</li><li>develop partnerships with welfare rights organisations, credit unions, and financial service providers</li><li>support tenants with benefit claims, appeals, and financial health checks</li><li>promote access to affordable banking and credit options</li><li>deliver training and briefings to the Housing Management team on welfare reforms and financial inclusion</li><li>maintain accurate records and contribute to performance analysis and service improvement</li></ul>We’re looking for someone who:<ul><li>communicates effectively across multiple channels</li><li>has strong organisational and analytical skills</li><li>understands housing benefits, welfare systems, and safeguarding principles</li><li>is resilient, empathetic, and committed to high-quality customer service</li><li>has experience supporting individuals in financial difficulty and conducting income assessments</li></ul>Why join us? At Crawley Homes, we believe in empowering our tenants and supporting our staff. You’ll be part of a dynamic team that values inclusion, continuous improvement, and making a tangible impact in the community.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Satisfactory clearance of Basic Disclosure and Barring Check (DBS) will be a condition of your employment.Essential requirements:<ul><li>GCSE-level education or equivalent</li><li>full and current UK driving licence with access to a suitable vehicle for work-related travel</li><li>willingness to work occasional evenings and weekends for the purpose of tenant consultation or other tenancy matters.</li><li>ability to work independently and as part of a team</li></ul>Desirable requirements:<ul><li>relevant degree or CIH qualification</li><li>training in debt counselling or mediation</li><li>experience in housing or local government settings</li></ul><h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:charlotte.mccargo@crawley.gov.uk" target="_blank">charlotte.mccargo@crawley.gov.uk</a>, Senior Financial Inclusion Officer, or call on 01293 438931.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/financial-inclusion-officer-job-description_0.pdf"> Financial Inclusion Officer job description (PDF, 103.55 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Financial Inclusion Officer

About the BoroughJoining us, you get to work for not just one high performing London Borough, but two.Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies.&nbsp;We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver.There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact.You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do.Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London.Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government.About the Service and TeamThe Royal Borough of Kingston-Upon-Thames and the London Borough of Sutton have successfully provided a Shared Environment Service since 2016. Part of this strategic collaboration is the joint Home Improvement Agency providing disabled adaptations and housing renewal services across both boroughs. &nbsp;With a shared budget of over £2 million we are looking for a Lead Officer to manage the team. The team provides information, advice and support services to older and disabled residents who wish to adapt, repair or maintain their existing home or consider alternative housing options.About the Role and Our Ideal CandidateWe are looking for a Lead Officer to shape and manage the team of caseworkers and surveyors. This is an opportunity to influence how funding, information and advice can be used to improve resident’s lives and regenerate urban areas. &nbsp;You will be innovative in providing HIA services, while forming strong public health and health service links to provide a holistic approach to assist our most vulnerable residents. &nbsp;As an operational manager with recent experience of administering disabled facilities grants or housing renewal grants, or surveying you will thrive on creativity and seek new ways to deliver grants and other financial assistance, linking into the wider public health agenda of preventative health care.&nbsp; You will need to be organised and flexible, providing a strong lead for the team as we find new ways of delivering outcomes for our residents. Experience of partnership working and/or contract management would be desirable.&nbsp;The Royal Borough of Kingston and London Borough of Sutton are key partners and have adopted an approach based on strategic collaboration. This has already resulted in a number of shared services. &nbsp;The Shared Service does not operate from one location and you will be expected to work across both boroughs&nbsp; For an informal discussion about the role please contact Austen Lucas, Team Leader on 020 8770 5000.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Lead Officer - Residential Renewal

<ul><li>Reference: EC242 </li><li>Division: Crawley Homes </li><li>Salary: £32,287.00 - £38,133.00 per annum pro rata </li><li>Contract type: Fixed term </li><li>Posted on: 10 October 2025 </li><li>Interview date:04 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 29.6 per week </li><li>Closing date: 26 October 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about delivering high-quality housing services and making a real impact in people’s lives? Crawley Homes is looking for a dedicated and proactive Housing Officer to join our dynamic Tenancy Services team. This is a fantastic opportunity to work in a front-line role, supporting tenants and managing a wide range of housing responsibilities including tenancy management, income recovery, voids, and estate services.As a Housing Officer, you’ll be responsible for:<ul><li>managing tenancies, including changes, terminations, and mutual exchanges</li><li>supporting tenants with income management and arrears recovery</li><li>letting void properties efficiently and sensitively</li><li>conducting property inspections and estate management duties</li><li>liaising with tenants, contractors, and partner agencies</li><li>promoting community development and responding to safeguarding concerns</li></ul>We’re seeking an individual who:<ul><li>is an excellent communicator with strong negotiation and organisational skills</li><li>has a good understanding of housing law, welfare benefits, and safeguarding</li><li>is customer-focused and committed to continuous service improvement</li><li>can work flexibly, including occasional evenings and weekends in response to the requirements of the post</li><li>holds a full UK driving licence and has access to a suitable vehicle</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This is an 18-month fixed-term contract, offered on a part-time basis (29.6 hours per week) across four working days, with Tuesday proposed as the non-working day.This post is subject to a satisfactory clearance of a Basic Disclosure and Barring Service check.A full current UK driving licence and use of a suitable vehicle are requirements of the role.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:caroline.lynn@crawley.gov.uk" target="_blank">caroline.lynn@crawley.gov.uk</a> or <a href="mailto:sarah.jenn@crawley.gov.uk" target="_blank">sarah.jenn@crawley.gov.uk</a>, Area Housing Managers.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/2025-10/EC248%20-%20Housing%20Officer%20JD.pdf"> Housing Officer job description (PDF, 196.06 KB) </a></li></ul>





<ul></ul>

Housing Officer

<ul><li>Reference: EC238 </li><li>Division: Crawley Homes </li><li>Salary: £32,287.00 - £38,133.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 10 October 2025 </li><li>Interview date:04 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 26 October 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about delivering high-quality housing services and making a real impact in people’s lives? Crawley Homes is looking for a dedicated and proactive Housing Officer to join our dynamic Tenancy Services team. This is a fantastic opportunity to work in a front-line role, supporting tenants and managing a wide range of housing responsibilities including tenancy management, income recovery, voids, and estate services.As a Housing Officer, you’ll be responsible for:<ul><li>managing tenancies, including changes, terminations, and mutual exchanges</li><li>supporting tenants with income management and arrears recovery</li><li>letting void properties efficiently and sensitively</li><li>conducting property inspections and estate management duties</li><li>liaising with tenants, contractors, and partner agencies</li><li>promoting community development and responding to safeguarding concerns</li></ul>We’re seeking an individual who:<ul><li>is an excellent communicator with strong negotiation and organisational skills</li><li>has a good understanding of housing law, welfare benefits, and safeguarding</li><li>is customer-focused and committed to continuous service improvement</li><li>can work flexibly, including occasional evenings and weekends in response to the requirements of the post</li><li>holds a full UK driving licence and has access to a suitable vehicle</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This post is subject to a satisfactory clearance of a Basic Disclosure and Barring Service check.A full current UK driving licence and use of a suitable vehicle are requirements of the role.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email&nbsp;<a href="mailto:caroline.lynn@crawley.gov.uk" target="_blank">caroline.lynn@crawley.gov.uk</a> or <a href="mailto:sarah.jenn@crawley.gov.uk" target="_blank">sarah.jenn@crawley.gov.uk</a>, Area Housing Managers.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/2025-10/EC248%20-%20Housing%20Officer%20JD.pdf"> Housing Officer job description (PDF, 196.06 KB) </a></li></ul>





<ul></ul>

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8281/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8282/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8285/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8286/Housing_Compliance_Officer_2025.docx" target="_blank">Housing_Compliance_Officer_2025</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Join Us as a Housing Compliance Officer
Are you passionate about ensuring safe, compliant homes for residents? Do you thrive in a collaborative, customer-focused environment? We’re looking for a proactive and detail-driven Housing Compliance Officer to join our Housing Assets team and help us deliver excellence in landlord compliance across our housing stock.
What You’ll Be Doing
<ul>
<li>Champion compliance across key areas including Gas, Asbestos, Electrical Safety, Legionella, Fire Safety, Lifts, Alarms, HHSRS casework, Fall Arrest Systems, and more.</li>
<li>Work closely with contractors, consultants, and internal teams to ensure all statutory servicing and repairs meet legal and regulatory standards.</li>
<li>Lead on the development and management of our KPI compliance dashboard, ensuring performance is tracked and reported effectively.</li>
<li>Be a key player in reviewing and updating compliance policies, managing databases, and driving data integrity.</li>
<li>Support legal processes around non-access cases, preparing documentation and evidence for court proceedings.</li>
<li>Attend contractor meetings, oversee servicing and repairs, and respond to audit actions.</li>
<li>Act as a central point of contact for compliance queries and contribute to raising awareness across the organisation.</li>
<li>A full clean driving licence and access to your own vehicle is essential for this role.&nbsp;</li>
</ul>
Who We’re Looking For
We are looking to up to two full time Housing Compliance Officers and you’ll be someone who:
<ul>
<li>Has a strong understanding of housing compliance and safety regulations.</li>
<li>Is confident managing data, systems, and performance reporting.</li>
<li>Communicates clearly and professionally with residents, contractors, and colleagues.</li>
<li>Can work independently and collaboratively to solve problems and improve services.</li>
<li>Is committed to continuous learning and development.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a forward-thinking team that puts residents at the heart of everything we do.</li>
<li>Help shape the future of housing safety and compliance in our community.</li>
<li>Enjoy a supportive work environment with opportunities for growth and development.</li>
</ul>
For an informal discussion about the post please contact Craig Humphrey, Head of Housing Assets on (01483) 743940.
Closing date: 31 October 2025
Interview date: TBC

Housing Compliance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8497/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8498/Tenant_Involvement_Officer_JD.docx" target="_blank">Tenant_Involvement_Officer_JD</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities?
Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government?
Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users?
As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment.
As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively.
As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results.
Hybrid
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on 27th October 2025
Interview date: w/c 3rd November 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Tenant Involvement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7709/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7710/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7714/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8642/Updated_Housing_Repairs_Surveyor_JD_14102025.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_14102025</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 21 October 2025 - 23:55pm
Interview dates: 30 October 2025

Housing Repairs Surveyor

<ul></ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to provide practical interventions and support to resettle individuals and families to enhance their ability to live independently.
You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>This role is to increase the supply of private rented and temporary accommodation for residents who are homeless or threatened with homelessness, under various different property procurement schemes being operated in the Hounslow borough.</li>
<li>You will carry out property inspections to ensure that landlords and property agents meet the required decent homes standards and sign-up tenancies across different tenures.</li>
<li>You will be provide a vetting and letting process to private landlords, arranging viewings and support homeless households in accepting accommodation in the private sector in discharge of the council’s housing duties.</li>
<li>You will ensure that accommodation complies with relevant standards and legislation and that supporting documentation is obtained and recorded.</li>
<li>You will ensure private rented tenancies are affordable for prospective tenants and suitable for their needs.</li>
</ol>
About You
 1. You have experience of successfully increasing the supply of accommodation for residents who are homeless or threatened with homelessness.
2. You are a great communicator to engage effectively with a broad range of people to influence, motivate, negotiate and persuade and you quickly build trusting relationships with complex individuals, and other professionals, to empower residents to build resilience and gain and maintain their independence.&nbsp;
3. You are able to devise solutions to complex and contentious problems.
4. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.
5. You have exceptional negotiation skills.
6. You preferably have a current driving licence but can travel independently around the Borough to carry out home visits and meet residents and other professionals in community settings.
Essential for the Role
Basic DBS check is required for the role.
If the points below resonate with you, we’d love you to put in an application:
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Interviews for this job will be held during October 2025.
Closing date – 17/10/2025

London Borough of Hounslow

Acquisition Officer

Are you ready to take the next step in your housing enforcement career? We’re looking for a proactive and experienced Team Leader to support the delivery of our Private Sector Housing Enforcement service.As Team Leader, you’ll be responsible for day-to-day supervision of a small team of enforcement officers, ensuring that casework is progressing efficiently and in line with legislation and policy. You’ll provide technical guidance, support officer development, and help maintain high standards of service delivery.This role is ideal for someone with strong operational knowledge of housing enforcement who enjoys mentoring others and ensuring consistent, high-quality outcomes.Key Responsibilities:<ul><li>Supervise and support enforcement officers in their daily work</li><li>Allocate and monitor workloads and performance</li><li>Provide technical advice and quality assurance on enforcement cases</li><li>Assist in developing procedures and training</li><li>Contribute to service improvement initiatives</li></ul>What we’re looking for:<ul><li>Qualified Environmental Health Officer or Practitioner</li><li>Registered with the Chartered Institute of Environmental Health (CIEH)</li><li>Experience in housing enforcement</li><li>Strong understanding of housing legislation and enforcement tools</li><li>Excellent communication and leadership skills</li><li>Ability to manage competing priorities and support team wellbeing</li></ul>We are keen to hear from candidates who share our enthusiasm and commitment to deliver an excellent Environmental Health Service for Ealing’s residents, businesses, and visitors. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.The Council operates a hybrid model combining working home and from the office, taking a flexible approach to strike the right balance for officers and service delivery.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.This role is subject to Ealing Council’s enhanced vetting process.The post holders will be highly motivated, flexible individuals, with excellent customer service skills, able to communicate with people at different levels as appropriate. You will be working with and supporting other team members with complex cases.For a detailed list of responsibilities and person criteria please see the role profile.Benefits include flexible, hybrid working, 25 days annual leave increasing to 28 days after 5 years and 31 days after 10 years of continuous Local Government service.This is a full-time position, working 35 hours per week on a permanent contract.For an informal discussion regarding this rewarding and interesting role please contact Charlotte Ward, Head of Private Sector Housing, <a href="mailto:wardc@ealing.gov.uk" target="_blank">wardc@ealing.gov.uk</a>Closing date: 23 October 2025<a href="https://www.ealing.gov.uk/download/downloads/id/21060/private_sector_housing_enforcement_team_leader_role_profile.pdf" target="_blank">Role profile</a><ul></ul>

Private Sector Housing Enforcement Team Leader x3

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThis is an exciting time to be joining the&nbsp; Community Housing Service in Kingston. We have&nbsp; recently restructured all services with a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.&nbsp; You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference.About the Role and Our Ideal CandidateAbout the Role and Our Ideal Candidate&nbsp;&nbsp;You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You will fulfil the council’s statutory housing and homelessness assessment and decision making function, with particular focus on preventing homelessness. &nbsp;Candidates are normally appointed to the first point of the grade and will progress through the grade range with an annual increase (to the maximum point). Exceptionally, appointments may be made above the first point of the grade, for example if you have significant experience of delivering statutory homelessness services.&nbsp;About You&nbsp;We are looking for someone with housing knowledge, especially the Housing Act 1996 and the Homelessness Reduction Act 2017, plus an understanding of the importance of homelessness prevention within social and welfare needs of households. Previous experience is welcomed, however we are looking for candidates that demonstrate an understanding of the needs of households when assessing and determining the statutory duties involved with homeless applications, as well as an ability to understand and comprehend sometimes complex situations.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position.We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Housing Solutions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7109/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7110/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7126/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7127/Housing_Repairs_Officer.docx" target="_blank">Housing_Repairs_Officer</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and flexible candidates who can achieve high standards to support the delivery of front-line services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Repairs section of the Housing Assets Team you will have a high level of involvement in managing the day-to-day aspects of our Repairs Contract and will be dealing with a variety of enquires from our residents and contractors.
You will be actively engaged with our main Repairs Contractor, Mountjoy Ltd who are collocated with us in the Civic offices.
This role will require excellent communication, orgnisational and time management skills as you will be on highly influential in delivering the very best service possible for our residents.&nbsp;&nbsp;&nbsp;
The successful applicant will be required to obtain a Basic Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The Council offers in return 23 days of annual leave, plus bank holidays a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date:&nbsp; &nbsp;15 October 2025 - 23:55pm
Interview Date: 21 October 2025

Housing Repairs Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7065/Housing_Options_Officer_JD_PS_Oct25.pdf" target="_blank">Housing_Options_Officer_JD_PS_Oct25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7066/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a great opportunity for aHousing Options Officer on a full&nbsp;time, permanent basis.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options Team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
You will work alongside the Rough Sleeper and Single Homelessness Team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on&nbsp;3rd November 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas : Housing Options Team Leader : Tel 01344 351352
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Housing Options Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6345/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6346/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6347/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6348/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6354/New_Post_-_Specialist__Rent___Data__-_Neighbourhood_Housing__Income_.docx" target="_blank">New_Post_-_Specialist__Rent___Data__-_Neighbourhood_Housing__Income_</a></li></ul>

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:sally.nielsen@guildford.gov.uk" target="_blank">sally.nielsen@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Follow us on Twitter @GuildfordBC



Are you detail-oriented, data-savvy, and passionate about delivering high-quality housing services? Join our dedicated Income Team and play a key role in supporting residents and ensuring the smooth operation of our rent and housing systems.
About the Role
As a&nbsp;Specialist (Rent &amp; Data), you’ll support the Income Manager and Deputy to the Neighbourhood Housing Lead in delivering a comprehensive housing and rents service. You’ll be responsible for managing rent data, reconciling transactions, and ensuring accurate reporting and communication with residents and partners.
&nbsp;Key Responsibilities
<ul>
<li>Collect and analyse data for income monitoring and reporting</li>
<li>Oversee daily cash postings and ensure accurate fund allocation</li>
<li>Reconcile rent transactions and balances across accounts</li>
<li>Prepare annual rent increase notifications and monthly statements</li>
<li>Liaise with external printers for rent statement production</li>
<li>Collaborate with IT and Finance to resolve system issues</li>
<li>Monitor and manage rent accounts for North Downs Housing</li>
<li>Support the Housing Rent Assistant and liaise with debt collection teams</li>
<li>Identify households impacted by Universal Credit migration</li>
<li>Produce reports and maintain accurate records on the housing database</li>
</ul>
Who We're Looking For
<ul>
<li>Experience in housing income or rent management</li>
<li>Strong analytical and data handling skills</li>
<li>Excellent communication and organisational abilities</li>
<li>Ability to work independently and collaboratively</li>
<li>A commitment to delivering excellent customer service</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a supportive and forward-thinking team</li>
<li>Make a real impact in the lives of residents</li>
<li>Opportunities for professional development</li>
<li>Work in a role that values accuracy, collaboration, and service excellence</li>
</ul>
Interested? Apply now and help shape the future of neighbourhood housing income services.

15 Housing Jobs in Godalming, UK