{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1744926031309,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"7f0b1df3-2c80-429d-90b7-c9e392aee2a7","title":"Income Recovery Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"<p><strong>Income Recovery Officer</strong> - <strong>£34,443 pa</strong></p><p><strong>Hybrid Working - Minimum 3 Days onsite in Hemel Hempstead</strong></p><p>We have a new exciting opening for an Income Recovery Officer.</p><p>The successful candidate will accurately record-keep, engage with tenants and assist in developing monitoring systems. This role includes staying updated on legislation, attending meetings, and performing duties in line with policies and best practices.</p><p><strong>Key Responsibilities:</strong></p><ul>\n<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>\n<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>\n<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>\n<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>\n<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>\n<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>\n</ul><p></p><p><strong>Experience and Qualifications Required:</strong></p><ul>\n<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>\n<li>Educated to GCSE with a grade C or above in English and Maths.</li>\n<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>\n<li>Knowledge and understanding of Housing and Welfare benefits.</li>\n<li>Previous experience engaging with customers or service users.</li>\n</ul><p> </p><p><strong>About Us</strong></p><p>Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.<br><br>We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year<em>.</em></p><p> </p><p><strong>The Benefits</strong></p><p>We offer a range of benefits which include:</p><ul>\n<li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li>\n<li>£34,443 pa for 35 hours a week contract</li>\n<li>Monthly attendance bonus</li>\n<li>Ongoing professional development and support to deliver outstanding support</li>\n<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Employee support and health & wellbeing services</li>\n<li>Well-equipped on-site gym</li>\n</ul><p> </p><p><strong>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.</strong></p><p><strong>Hightown is an Equal Opportunities & Disability Confident Employer</strong></p>","shortDescription":"","salaryDescription":"£34443 Per Annum","publishDate":"2025-04-09T14:54:02.000Z","expirationDate":"2025-05-07T14:39:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ed88381-2ade-43c2-b34d-e74be06299e2.jpg","score":1,"featured":false,"enhanced":false},{"id":"544a413f-8acc-4856-ac77-8caa71caa047","title":"Housing Anti-Social Behaviour Officer","employer":"Luton Borough Council","department":"","location":"Field officer, main officer 5th Floor Town Hall Extension, Town Hall, Luton","locationType":3,"description":"<strong>About the job</strong><br><strong>Salary: £37,938 - £40,476 a year pro rata plus £963 essential car user allowance a year pro rata</strong><br><strong>Hours per week: 37</strong><br><strong>Contract type: Fixed term for up to 1 year</strong><br> <br>In this role, you will be at the forefront of addressing serious and complex cases of anti-social behaviour and tenancy breaches. Your day-to-day work will involve not only communicating effectively with a diverse range of people, including customers, internal colleagues, and external agencies, but also maintaining positive relationships even in challenging situations. You will have the opportunity to negotiate and influence outcomes in sensitive scenarios and organise both your workload and that of others to meet deadlines and targets efficiently.<br> <br>You will be empowered to take legal action and represent the Council in court, working collaboratively in a multi-agency approach to tackle anti-social behaviour. Your in-depth knowledge of current housing legislation and anti-social behaviour management will be crucial, as will your ability to provide complex advice and solutions to sensitive issues.<br> <br><strong>Please note this role does not attract sponsorship.</strong><br><strong>About you</strong><br>You are someone with demonstrable experience in dealing with complex cases of anti-social behaviour. Your communication skills, both written and verbal, are exceptional, enabling you to consult effectively with a variety of stakeholders and represent the department at a senior level. You are adept at negotiation and influencing in sensitive situations, and you possess the organisational skills to plan, prioritise, and execute tasks independently.<br> <br>Your ability to write clear reports and maintain accurate records is complemented by your skills in delivering presentations and training sessions. You are also sensitive to equality issues, with a deep understanding of relevant legislation, enabling you to identify and act against discrimination. A professional qualification or equivalent experience, alongside a current driving licence and vehicle access, is essential, as is your readiness to attend meetings and respond to emergencies outside of normal working hours.<br> <br>Join us and bring your expertise to a team that values your contributions and supports your professional growth.<br><strong>About us</strong><br>Our ambitious <strong>Luton 2040 Vision</strong> - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.<br> <br>The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<br><strong>Application Process</strong><br><strong>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.</strong><br><strong>Benefits</strong><br>We offer a range of excellent staff benefits which include:<br><br>- From 25 to 32 days' annual leave: linked to length of service and grade<br>- Buying annual leave scheme: buy up to 20 days additional annual leave<br>- Career Pathways: step up in your career or move into a specialist area<br>- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant<br>- Generous relocation package: up to £8,000 (subject to eligibility)<br>- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home<br>- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns<br>- Training and support: unlimited access to development courses, mentoring and support and clear career pathways<br>- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons<br>- Arriva Travel Club: great value savings on local bus travel<br>","shortDescription":"","salaryDescription":"GBP 37,938.00 - 40,476.00 per year;GBP 8,000.00","publishDate":"2025-04-08T02:01:37.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/769841e8-403b-4f1d-93db-b140bb51aecc.jpg","score":1,"featured":false,"enhanced":false},{"id":"6ffc96e3-13f2-4359-9823-8b1a08e58f3e","title":"Homelessness Hub Manager","employer":"Hightown Housing Association","department":"","location":"St Albans","locationType":3,"description":"<p><strong>Homelessness Hub Manager - Open Door & St Claire’s (St Albans)</strong></p><p><strong>£33,054pa</strong></p><p><strong>Open Door & St Claire’s</strong></p><p>Open Door is a night shelter providing emergency accommodation for up to 12 single homeless people in St. Albans each night. St Claire’s is a scheme with 10 move-on flats and a floating support service.</p><p>The Open Door staff team offer a trauma-informed, safe environment that is person-centred and supports those who come through our doors to get access to the help they need. This could include support to find move-on accommodation, claim benefits, counselling or signposting to specialist agencies for support with things such as mental health and addictions.</p><p>We are currently recruiting for a Homelessness Hub Manager with strong values and behaviours who is able to encourage and nurture a positive workplace culture based on respect and dignity. This role will also oversee a service for those who are in the process of moving in to permanent accomodation.</p><p><strong>About the role</strong></p><p>As a Scheme Manager, you will lead a team and be responsible for delivering excellent support, advice and assistance to the people we support.</p><p>The ideal candidate should have:</p><ul>\n<li>An in depth understanding of the multiple and complex needs experienced by homeless people</li>\n<li>Previous experience of working in services for people experiencing homelessness</li>\n<li>Previous experience of managing others</li>\n<li>A good understanding of legislation relating to Homelessness and equality</li>\n</ul><p><strong>The post holder may be required to manage additional schemes attached to the open door service</strong></p><p><strong>The Benefits</strong></p><p>In return for your hard work and commitment, we offer a considerable benefits package which includes:</p><ul>\n<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>\n<li>£33,054 pa for a 37.5 hour a week contract</li>\n<li>Annual bonus based on satisfactory performance</li>\n<li>Monthly attendance bonus on top of your basic salary</li>\n<li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li>\n<li>Ongoing professional development and support to deliver outstanding support</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Employee assistance helpline</li>\n<li>Enhanced Mileage paid for car usage</li>\n</ul><p><em>Changing the Lives of Homeless People:</em></p><p>When you hear the word homeless, what do you think?</p><p><em>No fixed abode, begging, stereotypes, sleeping in the same clothes, loneliness, health issues, looking for safety, someone who has struggled in life with addiction</em></p><p>What does home mean for you?</p><p>We asked some of the homeless people we support the questions below and these were some of their answers:</p><p><em>Safety, security, personal space, somewhere you can make your own choices, being part of society, being happy, sanctuary, comfort, somewhere to welcome family and friends, somewhere to create memories.</em></p><p>Do you want to be a part of their journey and help them find a solution to the problems that they face?</p><p>If you think you could support someone who is homeless to achieve a more settled life then you could be the right person for this role! Open Door are an established, well respected homeless night shelter in St Albans.</p><p><strong><em>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.</em></strong></p><p>We are an Equal Opportunities & Disability Confident Employer.</p><p></p>","shortDescription":"","salaryDescription":"£33054 Per Annum","publishDate":"2025-04-07T07:17:00.000Z","expirationDate":"2025-05-05T06:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a8758057-1242-4a1c-8071-2ee2aace90a3.jpg","score":1,"featured":false,"enhanced":false},{"id":"bc9375f3-a865-437b-912b-6b1327ab52fe","title":"Housing Asset Fire Safety Surveyor","employer":"Luton Borough Council","department":"","location":"Luton","locationType":3,"description":"<strong>About the job</strong><br><strong>Salary: £41,511 - £44,711 a year plus £963 Essential Car User allowance (subject to criteria) a year</strong><br><strong>Hours per week: 37</strong><br><strong>Contract type: Permanent</strong><br> <br>We are looking for someone with extensive experience in building maintenance, particularly focused on fire safety. You will be responsible for managing contracts and projects, overseeing budgets, and ensuring that all technical specifications and reports are accurate and compliant. Your work will involve surveying and inspecting properties, while maintaining strict adherence to fire safety and building regulations.<br> <br>You will also manage and monitor work programmes, produce detailed technical documentation, and provide expert advice on fire safety matters. Strong communication skills are essential, as you'll be consulting, advising, and negotiating with various stakeholders. You'll be expected to work independently, while ensuring all tasks are completed on time and to the highest standards.<br> <br><strong>Please note this role does not attract sponsorship.</strong><br><strong>About you</strong><br>You bring a wealth of knowledge in fire safety and building regulations, including expertise in the Regulatory Fire Reform (Fire Safety) Order 2005 and Building Safety Regulations. With a strong background in project and contract management, you are comfortable working with budgets, financial analysis, and producing complex project briefs. You also have a sound understanding of health and safety legislation, including CDM, Asbestos Regulations, and COSHH.<br> <br>Your qualifications include an HNC in Surveying or a related field, along with a NEBOSH Fire Safety certification. You're capable of managing conflicting deadlines and workloads while attending sites across the UK as needed. If you're ready to contribute your expertise to a dynamic and supportive team, we'd love to hear from you. Apply today and help us ensure the safety and quality of our buildings!<br> <br> This is a public facing role so you'll need to show off your fluency in speaking and writing English <br><strong>About us</strong><br>Our ambitious <strong>Luton 2040 Vision</strong> - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.<br> <br>The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<br><strong>Application Process</strong><br><strong>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.</strong><br><strong>Benefits</strong><br>We offer a range of excellent staff benefits which include:<br><br>- From 25 to 32 days' annual leave: linked to length of service and grade<br>- Buying annual leave scheme: buy up to 20 days additional annual leave<br>- Career Pathways: step up in your career or move into a specialist area<br>- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant<br>- Generous relocation package: up to £8,000 (subject to eligibility)<br>- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home<br>- Work/life balance: flexible working options including working from home where possible. 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Income Recovery Officer

Hightown Housing Association

Hightown Housing Association logo

£34443 Per Annum

Hemel Hempstead (On-Site)

Posted 8 days ago

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