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Direct Payment Support Worker – Make Every Day CountAre you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you. We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.What your day might look like:<ul><li>Start by offering practical and emotional support to help customers achieve their goals.</li><li>Deliver person-centred housing-related support tailored to individual needs.</li><li>Help promote social activities that bring joy and connection.</li><li>Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.</li><li>Be a safeguarding champion—spotting concerns and acting quickly.</li><li>Liaise with landlords and housing teams to keep homes safe and well-maintained.</li><li>Advocate for customers and help them build strong relationships with family, friends, and professionals.</li></ul>What makes this role special:You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference. You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.Could it be you? We’re looking for someone who:<ul><li>Is committed to excellent customer service</li><li>Is passionate about helping people live independently and happily</li><li>Has empathy, kindness, and respect for every individual</li><li>Has a great sense of humour and a resilient, can-do attitude</li><li>Understands safeguarding, equality, and health &amp; safety</li><li>Has recent experience supporting vulnerable people in the community or supported living</li></ul>Your skills:<ul><li>Communicates clearly and confidently in writing and speech</li><li>Delivers great customer care with warmth and professionalism</li><li>Works flexibly including evenings and weekends when needed</li><li>Is a team player who builds strong relationships</li><li>Manages time well and meets deadlines</li><li>Has solid IT skills and attention to detail</li><li>Is approachable, proactive, and ready to help</li><li>Is happy to undergo a DBS check</li></ul>What you’ll get in return:<ul><li>30 days’ annual holiday, plus bank holidays (Pro Rata)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>Access to professional development and apprenticeship programmes</li></ul>Please note: Peabody does not offer sponsorship for this role.Interviews will be held no later than the 30th January at our Pitsea location.If you have any questions, feel free to contact Charlene Moore, Talent Specialist at <a href="mailto:charlene.moore@peabody.org.uk" target="_blank">charlene.moore@peabody.org.uk</a>





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1 Job in Thurrock