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<h4>Job summary</h4>Senior Delivery Manager70,000per annum Bedford PermanentHybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products and services that improve financial wellbeing across the UK. You’ll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.<h4>Job description</h4>Role OverviewThe Senior Delivery Manager will report directly to the Lead Delivery Manager. In this role, you will be responsible for:Role details<ul><li> Developing, guiding and coaching delivery manager line reports, providing them with frequent feedback and supporting the growth of their careers </li><li> Ensuring that there is a shared understanding of goals and priorities by openly communicating with a diverse group of stakeholders and operational teams to understand business needs, enabling ideas and assisting team members. </li><li> Ensuring compliance with relevant standards: Gov.uk service standards, accessibility, brand, SEO; etc. </li><li> Proactively managing dependencies, overcoming obstacles and getting the best value against constraints. </li><li> Managing risks and budgets to deliver the best possible value for money. </li><li> Lead and motivate multi-disciplinary teams, ensuring they deliver our priorities whilst also maximising the teams full potential. </li><li> Using best practice agile and lean methodologies to iterate products over time to continuously meet user needs and delight customers.</li><li> You will be comfortable in a fast-paced environment and an authentic leader for your team and within the DMI directorate. </li></ul>Key accountabilities:<ul><li> Main point of contact for business stakeholders on digital projects. </li><li> Leads the product release planning and sets expectations of functionality with key stakeholders considering impact on Service Delivery, front-line MaPS colleagues and customer experience. </li><li> Has a strong enough grasp of customer and business needs to be able to take decisions for an in-progress project, propose compromises to resolve conflict and know when to escalate decisions to a project group or the right decision-maker. </li><li> Facilitates agile principles within the team. To enable constructive debate on the best experiences and resolve them where possible. Direct further testing and research where required. </li><li> Contributes to operational planning by understanding business needs and translating them into estimates for resource planning </li><li> Championing agile delivery across the organisation and leading a community of practice comprising MaPS employees, contractors and 3rd party partners. </li></ul><h4>Person specification</h4>You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate you can pply practitioner to expert level delivery skills in the following areas:<ul><li> A recognised practitioner who coaches and leads teams in Agile and Lean practices, promotes best practice approaches, continually reflects, challenges, and adapts ways of working to support ongoing improvement and innovation. </li><li> Takes responsibility for complex relationships with contracted suppliers and identifies appropriate contractual frameworks and appropriate suppliers. </li><li> Negotiating with contracted suppliers and getting good value out of contracts and suppliers. </li><li> Mediating between people and mending relationships, communicating with stakeholders at all levels. Managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government. </li><li> Negotiating, influencing or setting budgets in complex environments. You can write or input into business cases, statements of work and can communicate business-value propositions. </li><li> Apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them, working with other Agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project. </li><li> Optimise the delivery flow of teams, addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. </li><li> Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You add value and can coach the organisation to inspect and adapt processes, guiding your teams through the implementation of a new process.</li><li> Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. </li><li> Identify problems or issues in the team dynamic and rectify them. You can identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses, engaging in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick. You can accelerate the team development cycle. </li></ul><h4>Benefits</h4>About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:<ul><li>Caring We care about our colleagues and the people whose lives we are here to transform.</li><li>Connecting We will transform lives through our ability to make positive connections.</li><li>Transforming We are committed to transforming lives and making a positive societal impact.</li></ul>Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.What We Offer<ul><li>Generous Annual Leave – 30 days plus Bank Holidays</li><li>Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)</li><li>Interest-free loan for season tickets for buses and trains</li><li>Cycle to work Scheme</li><li>Subsidised eye tests &amp; flu jabs</li><li>Life assurance scheme</li><li>Give as you earn scheme</li><li>Employee assistance programme (EAP)</li><li>PAM Assist and PAM Life scheme (Wellbeing)</li><li>Enhanced family and sick pay</li><li>Paid volunteering (2 days a year)</li><li>Recognition Scheme</li><li>Discounts portal to numerous retailers</li></ul>Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Career Development In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.Reserve List If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.Application Process The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: <a href="mailto:recruitment@maps.org.uk" target="_blank">recruitment@maps.org.uk</a>. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.Job Reference: MaPS00943Close Date: 26/01/26 Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Nick Heron</li><li>Email : <a href="mailto:nicholas.heron@reed.com" target="_blank">nicholas.heron@reed.com</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:nicholas.heron@reed.com" target="_blank">nicholas.heron@reed.com</a></li></ul>

The Money and Pensions Service

Senior Delivery Manager

We’re seeking an experienced and visionary Managing Director for our Direct Labour Organisation (DLO) to lead Peabody’s in-house repairs, maintenance and estate services. This is a critical, high-impact leadership role responsible for driving sustainable growth, modernising service delivery, and ensuring excellent, safe and cost-effective outcomes for our residents.Reporting directly into senior leadership, you will shape the strategic direction of the DLO — transforming service models, embedding digital optimisation, strengthening operational performance, and building a cohesive, collaborative and customer-focused workforce. You’ll lead a large, multi-disciplinary operational team and deliver services that set new standards for quality, resident experience and value for money.This is a unique opportunity to redefine what an in-house service can achieve for one of London’s largest and most established housing associations.What You’ll Do<ul><li>Setting the strategic vision for the DLO, ensuring alignment with wider property, asset and organisational strategies.</li><li>Delivering high-quality, efficient services across responsive repairs, voids, caretaking, estate services, cleaning and grounds maintenance.</li><li>Driving workforce modernisation, digital transformation and service optimisation.</li><li>Ensuring full compliance with gas, electrical, fire, legionella and wider building safety regulations.</li><li>Providing robust assurance and transparent reporting to Boards and Committees.</li><li>Leading financial performance, budget control, commercial improvement and value-for-money outcomes.</li><li>Championing a resident-first culture that strengthens trust, satisfaction, communication and follow-through.</li><li>Leading, motivating and developing a large, diverse and geographically dispersed operational workforce.</li></ul>What You’ll Need<ul><li>A proven track record of leading large-scale repairs, maintenance or contracting services.</li><li>Experience delivering high-performing, customer-focused operational services at significant scale.</li><li>Strong financial and commercial management skills, with experience overseeing substantial budgets.</li><li>Ability to interpret and act upon operational, financial and performance data to drive improvement.</li><li>Experience leading teams through periods of scrutiny, pressure or organisational change.</li><li>Strong stakeholder and partnership management skills, including regulatory engagement.</li><li>A values-led, inclusive leadership style that motivates teams and builds a positive, high-performance culture.</li></ul>Why Join Us?At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be joining a team committed to delivering safe homes, great services and strong communities, with the autonomy to shape one of our most important operational functions.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before Applying Interview Dates: Interviews will take from 12th February 2026 (in person, Westminster Bridge Road)If you have any questions about this role, please contact Talent Specialist Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>.We may close this advert early depending on the number of high-quality applications received.If this sounds like the right opportunity for you — and you’re ready to lead a modern, high-performing, resident-focused DLO — we’d love to hear from you. Please apply with an anonymised CV and short statement outlining your suitability.





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Peabody

Managing Director of Direct Labour Organisation

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleThis a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.For more information please download our job profile available on our website.More about youWith this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.It is essential that you hold a NPLQ qualification. BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Duty Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6204/Local_Service_Manager_JD_Jan_2025.docx" target="_blank">Local_Service_Manager_JD_Jan_2025</a></li>
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Please apply online via the link below.



Local Service Manager (LSM)
Are you a people’s person?
Can you learn fast, adapt, and create to deliver brilliant services?
Are you tenacious and passionate about your work?
Do you know how to manage a tenancy?
If this sounds like you, read on and click apply!
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.
If you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
This position is full time and based at our Wensum Court Site in Rickmansworth, Hertfordshire

Local Service Manager (LSM)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the teamWe are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. More about your role The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.The successful candidate will have:<ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul>The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:<ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Operations Manager

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts &amp; Tribunals Service (HMCTS). About usHMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres (CTSCs) deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. Your roleAs Operations Manager at the CTSC you will lead the day-to-day running of our services. You will oversee case administration, customer contact management, and other administrative operations across one or more sites. This will include both operational management to improve service performance, establishing a consistent service, as well as responsibility to develop and implement strategies that deliver organisational objectives and change.You will hold line management responsibility for a minimum of 3 HEO Service Delivery Managers and inspire and engage your teams to deliver effective outcomes, communicating business objectives in an operational context. Led by the Grade 6 Head of Operations, you will ensure effective deployment of resources within allocated budgets and foster relationships with a wide range of stakeholders to ensure effective service delivery. These will include user groups and judiciary, as well as wider regional and service partners to ensure cohesive cross-jurisdictional delivery. Your skills and experience<ul><li>Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.</li><li> Experience of working in an administrative role in a customer-focussed environment</li><li> IT proficient with the ability to learn and adapt to different technologies and software</li><li> Excellent communication, organisational and prioritisation skills </li></ul>If you are ready to take on a challenging and rewarding role apply today.For a full job description, please read supporting document included below before applying.Further detailsNew recruits to the Civil Service joining MoJ are expected to join at the band minimum.Ways of workingStandard full time working hours are 37 hours per week Monday to Friday. There is an expectation that you can be flexible with your working hours to accommodate the needs of the business.HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. A minimum of 30 hours per week will be required for this role.Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule.Occasional travel to other sites For this post, occasional travel to other National Services sites may be required.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Experience Question</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555</a>

HM Courts and Tribunals Service

Operations Manager - Stoke (Ref: 13555)

<h4>Job summary</h4>The role requires an experienced &amp; strong project manager with the ability to lead on critical Finance projects. The candidate should have experience in managing and successfully delivering high profile and high impact Finance projects within budget and to tight timescales.This role will be within the DMO’s Project Management team. Based in our IT team, this permanent role is key to the successful delivery of the DMO's Workplan programme. The Project Manager will be required to ensure effective delivery of all project deliverables with the project whether business change or changes and upgrades to IT systems.About the Team:The Project Management team is responsible for delivering the Workplan Programme. This consists of a number of projects spread across IT and the Business areas to ensure that the DMO meets its objectives. There is a wide variety of projects from IT technical upgrades, to deploying new systems, enhanced business functionality and introducing efficiency changes. The team consists of 6 Project Managers, one Programme Manager and a Project Management Officer.<h4>Job description</h4>Essential Skills:<ol><li>Experience running projects for Financial Systems including Trading Systems and Payment Systems.</li><li>Initiating a Project including preparing the Project Brief and Project Initiation Documents</li><li>Managing key stakeholders including running Project Board meetings with Microsoft PowerPoint presentations.</li><li>Managing the cost, time and quality aspects of the project</li><li>Delivering change through projects successfully</li><li>Managing change to projects through the Change Control process</li><li>Prioritising work and making effective decisions</li><li>Delivering multiple projects in tight timelines working with Development, Testing and Infrastructure</li><li>Maintaining a risk and issue log for projects.</li><li>Running Project Meetings with the Project Team</li></ol>Desirable Skills: <ol><li> Experience using the Microsoft Toolset for Projects including DevOps</li><li>Experience of running projects using the Microsoft Azure Platform, including the use of Power Apps Platform.</li></ol><h4>Person specification</h4>For this vacancy, we will use the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Civil Service Success Profiles</a> to assess you against the following Behaviours, Experience and Technical Skills:<ul><li>Experience: 1 (Lead Criteria) – Experience of working with Financial Services products (will be assessed by application question)</li><li>Experience: 2 – Experience of resolving issues and recovering challenging projects</li><li>Experience: 3 – Evidence of leading projects</li><li>Technical: 1 – Evidence of a Project Management Qualification</li><li>Behaviour: 1 – Communicating and Influencing - Evidence of good communication skills</li></ul><h4>Qualifications</h4>Project Management qualification<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Project Management qualification</li></ul><h4>Benefits</h4>Alongside your salary of £62,000, UK Debt Management Office contributes £17,961 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Please see Candidate pack for further details</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.Please send a CV and supporting statement to <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a>Candidates – Please ensure your supporting statement and CV clearly demonstrate how you meet the Essential skills and criteria. Your CV and supporting statement and application question will be assessed. The application question will be used to assess the lead sift criteriaPlease note a sift based on the lead criteria may be conducted if in the event of a large number of applications being received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.Application Questions Consider and answer the below question. Max 250 words <ul><li>Please could you give an example of a Financial Service project you project managed, the budget for the budget, the timeline at initiation and the total timeline it took and challenges you had to overcome delivering the project.</li></ul>Supporting statement and CVIt is essential when submitting your personal statement that you provide as much detail as possible, and utilise the full word count given, explaining your motivation for the role and against the essential criteria outlined above as this will be used in conjunction with your CV to assess candidate suitability to move to the next stage of the recruitment process. Incomplete applications will not be reviewed. InterviewApplicants for this post will be assessed against the elements of the Success Profiles recruitment framework listed above. The candidates will also undertake a numerical assessment on the day of the interview.At interview you will be assessed on the following behaviours<ul><li>Changing &amp; Improving</li><li>Making effective decisions</li><li>Communicating &amp; Influencing</li><li>Working Together</li><li>Managing a quality service</li><li>Delivering at pace</li></ul>Timetable These dates are indicative and may be subject to change.Applications close on Sunday 1 February 2026 at 23:55Sifting. w/c 2 February 2026Interviews w/c 16 February 2026 Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>. <a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Kamara Ferdinand</li><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Further information</h4>If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting us at <a href="mailto:HR@dmo.gov.uk" target="_blank">HR@dmo.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioners via <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>, alternatively they can be contacted at the following address: G/8, 1 Horse Guards Road, London, SW1A 2HQ <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTUmdmVyaWZ5PWRmODZhNWRhYmMyYzdmZGFjY2M4NmM0MWI1Y2M0N2VhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Role profile Project Manager 2025 (002) Opens in new window</a> (pdf, 469kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTYmdmVyaWZ5PWMyYzg3ZjYyN2Y3MjdiNTIyNzczMzkwZWUxOTM5MDBmJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">DMO Candidate pack 2025 Opens in new window</a> (pdf, 1694kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTcmdmVyaWZ5PWE5N2U0NWNlMjRmNzVkNmQ4MzRlYTZiYjFjMTE2YWJhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Equal Opportunities Form Opens in new window</a> (docx, 24kB)<h4>Share this page</h4><ul><li><a href="#">Print</a>$(document).ready(function(){$('#print_button').show();});</li><li><a href="mailto:?subject=I%20would%20like%20to%20share%20Project%20Manager%20%28reference%20%3A%20442278%29%20with%20you&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1983013.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk" target="_blank">Email</a></li><li><a href="https://mail.google.com/mail/u/0/?view=cm&amp;source=mailto&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1983013.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk&amp;su=I%20would%20like%20to%20share%20Project%20Manager%20%28reference%20%3A%20442278%29%20with%20you" target="_blank">Gmail</a></li><li><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1983013" target="_blank">Facebook</a></li><li><a href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1983013" target="_blank">LinkedIn</a></li></ul><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>

UK Debt Management Office

Project Manager

<h4>Job summary</h4>We are looking for an exceptional Head of Programme to head up Ofgem’s delivery of the government’s ambitious Warm Homes Plan. This high-profile role will oversee a complex, multi-disciplinary programme designed to make homes warmer, greener, and more affordable to heat. You will provide strategic programme management leadership across multiple workstreams, ensuring clarity of direction, robust governance, and effective prioritisation. Acting as a trusted advisor to the Senior Responsible Owner (SRO) and senior leadership, you will manage programme risks, resources, and critical decision pathways. Alongside this, you will champion inclusive leadership, foster professional development, and embed Ofgem’s values throughout the team. This is a unique opportunity to shape a transformative programme that supports consumers and accelerates the UK’s journey to net zero.<h4>Job description</h4>Key Responsibilities <ul><li> Input, and co-ordinate input into business case as required;</li><li> Grow and manage a high performing programme team;</li><li> Identify and manage stakeholder relationships, highlighting the need for senior level engagement. Manage relevant internal and external relationships;</li><li> Communicates the vision and translate it into delivery objectives for the team;</li><li> Provides direction and guidance on development to the team;</li><li> Identify, secure, schedule and manage programme resources;</li><li> Oversee risk and issue management, and ensure mitigations are in place</li><li> Ensure realisation of benefits for customers;</li><li> Put in place and maintain effective programme controls, governance, reporting and assurance frameworks ;</li><li> Works with project leads and other stakeholders to ensure that dependencies are actively managed. Resolve issues between various programme elements;</li><li> Lead the programme to deliver the agreed outcomes within time, cost and quality constraints.</li></ul>In line with the Government Project Delivery capability framework – <a href="https://projectdelivery.gov.uk/pdcf/programme-manager-g6/" target="_blank">Programme Manager G6.</a>Additional Responsibilities<ul><li> Implement and promote Government Project Delivery Profession best practice, and engage with the wider Ofgem project delivery profession to support sharing of best practice and improved ways of working.</li></ul>Key Outputs and Deliverables <ul><li> Set up, maintain and improve, a framework for the management, monitoring and evaluation of the programme, including strong links with the wider Ofgem and DESNZ;</li><li> Produce updates, report and other programme documentation to agreed content and deadlines;</li><li> Input into drafting of communications, briefings, process and governance materials relevant to the programme;</li><li> Establish, and keep under review, clear responsibilities and ways of working, within Ofgem and with DESNZ. </li></ul><h4>Person specification</h4>Essential Criteria:<ul><li> Robust experience of leading significant change or transformation programmes (LEAD)</li><li> Strong track record of engaging with and influencing stakeholders at senior level (LEAD)</li><li> Experience of leading a change team</li><li> Skilled collaborator and strong communicator, able to work across a wide range of teams</li><li> Programme management, transformation, change Management practices qualification (or equivalent experience), for example: <ul><li>PRINCE2 Practitioner</li><li>Managing Successful Programmes Practitioner</li><li>Management of Risk Practitioner</li><li>Managing Portfolios Practitioner</li><li>Managing Successful Programmes Advanced Practitioner</li><li>APM Chartered Project Professional</li><li>Project Leadership Programme</li></ul></li><li>Leading and Managing Project Workstreams</li></ul>Desirable Criteria:<ul><li> Proven aptitude for leadership through management of others (line/project/matrix management)</li><li>Understanding of the energy sector</li></ul><h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Delivering at Pace</li><li>Seeing the Big Picture</li><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>You will also be asked to prepare presentation. Full details of the ​presentation will be included in the invitation to interview.</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>]. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website. <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTAmdmVyaWZ5PTU5YzdlODI4NGE5Njc2YjJiZjcwZTgxOWZlOTcyMmM2JnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Role Profile_444171 Head of Programme Opens in new window</a> (pdf, 159kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTEmdmVyaWZ5PTJmMGIxNmUyNDA4ZDkyYTFjNDc4NWVkMTNmNjhlMzZjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Candidate Pack_444171 Head of Programme Opens in new window</a> (pdf, 653kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTImdmVyaWZ5PWZhYmY0MDQ4MmVjOGZjMWQwMzFiYjNjMjVmM2NlOTVjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Terms and Conditions Apr25 Opens in new window</a> (pdf, 335kB)

OFGEM

Head of Programme

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<h2>Job introduction</h2>Are you ready for your next exciting and challenging career move?&nbsp;Are you committed to tackling inequalities and driving initiatives that make a real difference to the community? &nbsp;Do you have a passion to influence change, lead strategically and promote innovative ideas?&nbsp;If so, we’d like to hear from youBrighton &amp; Hove is an iconic, diverse, coastal city. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are now looking to appoint a Director of Commissioning and Communities who will have the unique opportunity to make a real impact on the wellbeing of our communities, contributing to the future of our vibrant city and helping to create a place where everyone can feel safe and welcome.  &nbsp;This is a rare chance to be at the forefront of public service in an exciting, vibrant and diverse city, with a wide-ranging portfolio offering you the opportunity to make a real difference. &nbsp;You’ll help us to embed our learning organisation culture, which promotes collaboration, connection, innovation, diversity and inclusion, and staff wellbeing. Our vision is a better Brighton &amp; Hove for all - where a fair and inclusive city is a key priority. In this key role, collaboration with colleagues, partners, communities, and the people of Brighton &amp; Hove will be essential to turn this vision into reality, across such a diverse and dynamic city.&nbsp;To find out more about this unique and exciting opportunity, please contact &nbsp;<a href="mailto:Deb.austin@brighton-hove.gov.uk" target="_blank">Deb.austin@brighton-hove.gov.uk</a> for an informal conversation.&nbsp;Closing date: 23 January 2026&nbsp;Interview date:  w/c 2 February 2026&nbsp;External secondment from an outside organisation: applicants will need to agree their release from their employer for 12 months, and the successful applicant would be paid by their employer and remain an employee of their own organisation. A secondment agreement would be set up between the employer and Brighton &amp; Hove City Council, and arrangements made for the employer to recover salary costs from the Council as the host organisation.&nbsp;Internal secondment: This role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read <a href="https://brightonandhovecc.sharepoint.com/sites/TheWavePoliciesandProcedures/SitePages/Secondment-policy.aspx?web=1" target="_blank">the Secondment policy</a> to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.&nbsp;<h2>About the role</h2>We’re looking for an inspirational leader who will motivate and unite teams and communities. With a proven track record of system leadership to deliver success in similar environments, the successful candidate will bring experience in driving improvements that will have a lasting positive impact. &nbsp;As our new Director of Commissioning and Communities, you will &nbsp;<ul><li>lead a highly respected, influential, multi-professional team of 200 dedicated staff, and be a vital part of the council’s senior leadership team ensuring alignment of service delivery with our missions in the Council Plan.</li><li>provide visionary leadership and strategic direction for Community Cohesion and Community Safety, Libraries, the Customer Service interface between the public and council services,Post-16 Skills and Employment, Children Service Commissioning as well as the Children Safeguarding Partnership and Quality Assurance.&nbsp;</li><li>Demonstrate expertise in modernising and transforming services through collaborative partnerships, fostering cultural change and embedding continuous improvement.</li><li>motivate and unite teams and communities inclusively, in ways that have a lasting positive impact.</li><li>have a proven track record of system leadership to deliver success in similar environments.</li></ul>We are looking for someone who:&nbsp;<ul><li>Has the ability to set vision and have strong strategic and analytical skills, with the ability to develop and implement inclusive strategies that meet the needs of children, families, and residents, while promoting diversity and equality in practice.</li><li>Is able to&nbsp;make sound judgment, have strong management skills cultivated through senior leadership roles within large and complex organisations, with a proven commitment to advancing diversity, inclusion, and equitable outcomes.</li><li>Has the ability to navigate complex dynamics and resolve conflicts constructively.</li><li>Is an effective leader who builds strong teams and creates a dynamic environment that can deliver changes to improve outcomes for residents inclusively. &nbsp;</li><li>Has a proven track record of system leadership to deliver success in similar environments.&nbsp;</li></ul>In joining us you will be part of the Families, Children and Wellbeing Directorate Leadership Team focussed on providing leadership and strategic direction for Community Cohesion and Community Safety, Libraries, Customer Service, Post-16 Skills, and Employment and Commissioning for Children services as well as Child Safeguarding Partnership aligned with missions in the council plan.&nbsp;As a member of the Extended Corporate Leadership Team and attendee of relevant discussions at weekly Corporate Leadership Team meetings, you will have direct relationships with the Corporate Leadership Team and the Chief Executive. You will be a statutory chief officer and the principal adviser on all related matters to elected members and officers.&nbsp;Brighton &amp; Hove City Council is an exciting and vibrant place to work, and we have a reputation for delivering innovative approaches. With an administration that has a strong political majority for the first time in two decades, we are determined to grip and tackle the issues our residents are facing.&nbsp;We’re a learning organisation with a united leadership team, committed to innovation, collaboration and impact. Despite financial pressures, we’re investing in transformation and building a council fit for the future one that’s connected, creative and confident.&nbsp;This role is politically restricted. &nbsp;For further information on what this means for employees in post, please click on the document attachment below.&nbsp;Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Link to <a href="https://www.brighton-hove.gov.uk/community-safety-partnership/community-safety-and-crime-reduction-strategy-2023-2026?_ga=2.246247629.897977633.1767609948-1735845399.1754043247" target="_blank">Community safety and crime reduction strategy 2023 to 2026</a>Link to community safety strategy<a href="https://yourvoice.brighton-hove.gov.uk/projects/community-safety-strategy" target="_blank">&nbsp;yourvoice.brighton-hove.gov.uk/projects/community-safety-strategy</a>Library papers, link to this cabinet paper<a href="https://democracy.brighton-hove.gov.uk/documents/g11943/Public%20reports%20pack%2011th-Dec-2025%2014.00%20Cabinet.pdf?T=10" target="_blank">&nbsp;(Public Pack)Agenda Document for Cabinet</a>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.&nbsp;Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>. &nbsp;Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check. &nbsp;

Brighton & Hove City Council

Director Commissioning and Communities

Title: Pre-constructionProject Manager x 2Contract Type: Permanent, Full Time,35 hours per weekSalary: £55,270 per annum to£61,018 per annum dependant on experience. *Plus Essential Car User Allowance£1,300Grade: 10Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% ofcontractual hours to be worked from reporting office/working location (hybridworking)Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as requiredWorking Pattern: Monday to Friday 9am-5pm. Closing Date: 23rd January2026 at 11pmInterview Dates: Friday6th February 2026 face to face interview at our Stratford Office.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQWO8tA9aqlPbIHoaKUzMf+6ms12aabxWCR9657cBtA/V/hQhWGMZCq3+9KGBHV+we" target="_blank">Role Profile - Pre-construction Project Manager x 2.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Major Works Team at L&amp;Q:This is a new role and an exciting opportunity to join out pre-construction team within the major works department. This is to manage pre-construction activities for fire remediation projects on the replacement of external wall systems (EWS) for our existing buildings. You will also need knowledge of gateway applications for high rise buildings. All projects must be developed into an efficient de-risked solution to which our partners/contractors can deliver. You will works as part of the pre-construction fire team which is the glue between asset strategy, housing management, commercial, compliance and regional delivery. You will report into the Regional Programme Manager of Pre-construction, manage a number of projects to ensure all pre-construction activities are completed, so projects can be passed to the regional delivery team ready for the construction phase. Your impact in the role:You may need to support our other regional teams for our capital works programme. Translating multiple data sources into deliverable projects on site. Including design, technical specification, costed reviews of proposals and assessing deliverability of projects throughout all pre-construction stages. Covering refurbishment, planned investment, mechanical and electrical works and fire safety remediation.Your will need to be a good team player, have excellent communication and people skills to work well within a team. Worked within a capital works team, managed EWS Projects previously.You will need to build key relationships with our Building safety Team, major works delivery regions, Asset Strategy, Commercial teams, finance and housing management.What you'll bring:<ul><li>Proven experience in project management, with strong customer service skills.</li><li> In-depth understanding of EWS remediation and façade safety.</li><li>Practical experience of Gateway applications under the Building Safety Act for high-rise buildings.</li><li>Strong financial and commercial acumen, including risk management and high-level reporting.</li><li>Excellent stakeholder collaboration and influencing skills.</li><li>Strong IT and data capability, including experience managing asset data and excellent MS Office skills.</li><li>Good working knowledge of standard measured term or partnering contracts.</li><li>Strong understanding of fire risk compliance and regulatory obligations.</li><li>Comprehensive knowledge of pre-construction processes: design, specifications, tendering, planning, building regulations, CDM 2015, and leaseholder consultation (Section 20).</li><li>HNC in a construction-related discipline or equivalent relevant experience.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. <ul></ul>

London and Quadrant Housing Trust

Pre-construction Project Manager x 2 - 7412

The Governing Body at Buxton Infant School wish to appoint an enthusiastic and highly motivated Midday Supervisor to support children in our school to have happy and safe lunchtimes. Duties will include supervising the children during their lunchtime from 11:55 to 13:20 each day; encouraging active play and ensuring the welfare and safety of pupils. Previous experience of working with children (including raising own) is desirable as is a knowledge of basic first aid. The appointed person will be someone who can build excellent relationships with our children, the midday team, teaching staff and have a willingness to learn and undertake further training as required. We have a permanent position and relief positions availableProvisional Interview Date: 28 January 2026Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>





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Derbyshire County Council

Midday Supervisor

This is an exciting opportunity to join Uttlesford District Council at a pivotal time. As Programme Manager, you will lead one or more programmes within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities.You will build compelling business cases, establish programme governance, manage risks and issues, and embed project and programme management practice across the organisation. Working closely with senior stakeholders, you will influence and shape critical programmes that support the Council’s transformation journey.Working closely with the Head of Transformation &amp; Projects, you will take a leadership role within the team and manage up to three officers within the project management and business analysis disciplines.





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Uttlesford District Council (Essex)

Programme Manager

This is an exciting opportunity to join Uttlesford District Council at a pivotal time. As Programme Manager - Housing, you will lead the Housing Transformation Programme within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities, in particular the current and future tenants of our housing stock.You will build the programme design with deliverable tranches of business as usual and project activity aligned to strategic and regulatory priorities, establish programme governance and manage risks and issues. You will ensure clear objectives and benefits are identified to help shape compelling business cases. Working closely with senior stakeholders, you will secure and maintain support and credibility for the programme approach, outcomes and performance. Working closely with the Housing Service but reporting to the Head of Transformation &amp; Projects, you will take a leadership role within the Transformation &amp; Projects team, helping to embed project and programme practice across the organization, and managing up to three officers within the project management and business analysis disciplines.





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Programme Manager - Housing

As Project Support Officer, you will provide vital support to enable the smooth running of programme and project activity within our Corporate Programme.You will coordinate project and programme tasks, maintain documentation, assist with reporting and monitoring progress across specific projects and workstreams. You will also help embed project practice and skills by maintaining and enhancing the library of project management tools and templates, and supporting development of learning and skills for the organisation.





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Project Support Officer

As Project Manager, you will manage projects within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities.You will ensure robust project infrastructure, governance, and alignment with corporate project and programme practice. Working closely with senior stakeholders, you will influence and shape projects that support the Council’s transformation journey and help embed learning and skills across the organisation.





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<h2>Job introduction</h2>This is an exciting opportunity to be a part of driving innovation across the Families, Children and Wellbeing directorate.The Programme Manager role will co-ordinate a number of high-profile programmes, across a range of services, to ensure improved delivery and experience for Children and Young People, as well as meeting the Council’s strategic priorities.Interview date: TBCFor an informal discussion, please contact Jacqui Parfitt Head of families, Children and Wellbeing Commissioning at&nbsp;<a href="mailto:jacqui.parfitt@brighton-hove.gov.uk" target="_blank">jacqui.parfitt@brighton-hove.gov.uk</a><h2>About the role</h2>As a confident and experienced Programme Manager, preferably within a Local Authority setting, you will be used to managing competing priorities and understanding the balance between the need to drive innovation forward against the day to day delivery and the challenges this presents.You should be comfortable engaging with all stakeholders understanding the nuances across the system as a whole. The programmes may impact on different areas within the council and across our health and voluntary sector partners, therefore a degree of sensitivity is required in handling the conversations.Regular updates to senior management will be required identifying the progress of the programmes, risks and mitigations. These should be clear and succinct to ensure maximum impact.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

FCW Programme Manager

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Please apply online via the link provided.
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Please note, we do not accept CVs submitted without a fully completed online application form.



Do you want to play a leading role in an award-winning regeneration Programme?
Then this might be the perfect opportunity for you. The South Kilburn regeneration programme is widely recognised for delivering a sustainable, thriving neighbourhood with a real sense of place and belonging. The Programme is delivering a diverse range of housing and regeneration projects including school, parks, medical centre, affordable workspace, district heat network, tree-lined boulevard, signalised traffic junction, each of which are rewarding and challenging in equal measure. &nbsp;
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We are just over halfway through this ambitious Programme and are looking to recruit a Senior Project Manager to build on the past successes and take the Programme forward from strength to strength to deliver up to 1600 homes.
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Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
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The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
 The Post
The Programme is at an exciting juncture, and we are part-way through competitive dialogue process to appoint a Single Delivery Partner with demonstrable experience of delivering multi-phase regeneration programmes with a focus on placemaking and community wealth building. You will play a crucial role in finalising the Programme Delivery Plan and the associated contractual and legal structures to ensure it is a robust and fruitful long-term partnership.
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As a Senior Project Manager in the Service, you will be part of a high achieving team of regeneration and housing professionals, leading on defining, design and planning, procuring and delivering high profile capital projects. You will manage a small team of Development Managers, an extensive team of consultants and contractors and will work with colleagues across the Council and voluntary and community organisation in your daily role.
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As part of the Service’s management team you will support the Head of Service in delivering the Council’s inclusive regeneration and economic development agenda.&nbsp; &nbsp;
The Person
You will have extensive demonstrable experience of the development process – business case writing, viability appraisal, securing planning consent, procurement, managing construction contract, good understanding of commercial and legal structures of a development agreement.&nbsp;
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You will have a good understanding of estate regeneration process, experience and understanding of delivering high quality homes and built environment and a passion for improving life chances for residents.
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You will be an empathetic manager and be able to communicate well with the residents and stakeholders, consultants, developer partners, colleagues and councillors.
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You will have excellent programme management skills, ability to work under pressure and agility to work across a multitude of different projects and workstreams. &nbsp;and understand the financial aspects of delivering on a large, capital project, on time and to budget.&nbsp;
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You will be a good problem solver, have an eye for detail, continuously looking for ways to improve what you and the team do for the benefit of residents.
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Why join us?
We know people achieve their best when they feed valued. At Brent, you’ll benefit from:

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<li>Up to&nbsp;33 days annual leave&nbsp;(depending on length of service) plus bank holidays</li>
<li>Excellent pension&nbsp;with generous employer contributions<a href="https://www.lgpsmember.org/" target="_blank">&nbsp;(LGPS)</a></li>
<li>Hybrid and flexible working options&nbsp;available for most roles</li>
<li>Supportive family-friendly policies&nbsp;for parent, guardians, and carers</li>
<li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li>
<li>Financial support&nbsp;such as education sessions, childcare deposit loans, and season ticket loans</li>
<li>Travel perks&nbsp;including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li>
<li>Learning and development opportunities&nbsp;to help you grow your career</li>
<li>Access to My Brent Rewards&nbsp;with exclusive discounts on shopping, travel, leisure, and entertainment</li>
</ul>

Closing date: Monday 2 February 2026 (09:00)
Shortlisting interview (30 minutes, Teams call) w/c 9 of February
Final interview (in person at the Civic Centre) w/c 16 of February&nbsp; Additional Information&nbsp;

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.<a>&nbsp;</a>

Brent Council

This is Brent

Senior Project Manager Placemaking Lead

Job Title: Project Manager Starting Salary: £42,839 progressing to £47,181 per annum Hours: 37 Location: Countywide Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We are a forward-thinking, high-performing team at the forefront of integrated health and social care transformation in Hertfordshire. Our ambition is clear: to deliver person-centred, coordinated care that enables residents to live independently at home for longer.We are driving award-winning transformation initiatives that span health, social care, and the voluntary sector—pushing organisational boundaries and shaping future models of care. Our work is fast-paced, complex, and rooted in systems thinking and collaborative leadership.Hertfordshire is leading the way in developing innovative approaches to integrated care, placing residents and communities at the heart of service delivery. Our vision is to create a seamless continuum of services- —ensuring care is accessible, joined-up, and personalised.<h4>About the role</h4>We are seeking a Project Manager to lead and deliver high-impact projects across the system. This is a unique opportunity to work on complex, multi-faceted projects that influence strategic decision-making and improve outcomes for residents.You will join an adaptable team with a diverse portfolio, including:<ul><li>Hertfordshire Health and Wellbeing Board: Strategy and Health Inequalities</li><li>Better Care Fund</li><li>Discharge to Access and Intermediate Care</li><li>Complex Care and Continuing Healthcare (CHC)</li><li>Prevention of Admission</li><li>Neighbourhood Health Integration</li><li>Care Homes and Frailty</li><li>Digital Transformation</li></ul>As a Project Manager, you will play a pivotal role in coordinating and delivering projects that shape the future of integrated care, working closely with senior stakeholders across health and social care systems.Key Responsibilities<ul><li>Lead the planning, coordination, and delivery of projects within the Integrated Care Programme Team.</li><li>Maintain robust project documentation, track progress, and report on milestones.</li><li>Build strong relationships with internal and external stakeholders to foster collaboration and secure buy-in.</li><li>Manage risks, issues, and dependencies across complex programmes.</li><li>Provide clear advice and guidance to support decision-making in multi-organisational environments.</li></ul><h4>About you</h4>We are looking for a dynamic, strategic thinker with strong project management skills and the ability to influence, motivate, and inspire colleagues across health and social care. Your work will help create a system that delivers the right care, at the right time, in the right place for individuals, families, and carers.Essential:<ul><li>Proven experience in project coordination and delivery within complex environments.</li><li>Understanding of health and social care systems, pathways, or integrated service models.</li><li>Excellent communication and stakeholder relationship skills.</li><li>Ability to navigate cross-organisational structures and provide clear guidance.</li><li>Strong organisational and time management skills.</li></ul>Desirable:<ul><li>Prince2 or equivalent project management qualification.</li><li>Knowledge of NHS and/or Local Authority structures and governance.</li><li>Experience working in a matrix environment across multiple teams.</li></ul>Why Join Us?This is a role with real impact. You’ll work on projects that transform care delivery, improve health outcomes, and shape the future of integrated services in Hertfordshire.We offer:<ul><li>Exposure to high-profile, system-wide programmes.</li><li>Opportunities for career development and progression.</li><li>A collaborative, innovative environment where your ideas can drive change.</li></ul>If you want to be part of a team that is leading the way in integrated health and social care, we’d love to hear from you.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Programme and Project, level PRO11 job profile. Please locate this via:Job profiles: Project &amp; programmeTo hear more about this opportunity please contact <a href="mailto:louise.saville@hertfordshire.gov.uk" target="_blank">louise.saville@hertfordshire.gov.uk</a> or <a href="mailto:fiona.tearle@hertfordshire.gov.uk" target="_blank">fiona.tearle@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 9 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Delivery Managers play a critical role helping deliver justice. if you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role in Lincoln Magistrates’ and Crown Court.About usHM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.About your roleLincoln Magistrates’ and Crown Courts sits within HMCTS’ Midlands region in the Lincolnshire and Nottinghamshire Cluster supported by the Operations Manager and Court Delivery Managers.You’re responsible for the smooth running of Lincoln Magistrates’ and Crown Court, leading your team and supporting your Operations Manager to meet operational needs, deliver cluster performance objectives and provide a consistent and customer-focused service.You’re able to maintain positive and effective working relationships with the judiciary, supporting agencies, voluntary and user groups and strive for continuous improvement to improve operational efficiency, working with agencies to improve service levels. You’re familiar with work environments that are process and compliance driven and able to constructively manage complaints and complete corrective actions within set timescales. You understand the importance of Health and Safety, IT/Workstation compliance and identifying and escalating any Court facilities issues to HMCTS Estates teams.About youAre you a hands-on problem solver with the ability to engage with people at all levels and to deliver excellent service through effectively leading a team? Are you able to reflect on an issue and take a collaborative and diplomatic approach to your work? If you do, this varied and challenging role is for you. A confident communicator, you will use your skills and abilities to effectively work and engage with all court users, lead the team and set local priorities and objectives aligned to national/regional strategies and plans.Driven by your enthusiasm to provide excellent customer service through your team, you know that employee engagement, morale and motivation is key to delivering a highly effective performance. You’re able to give direction and close support to managers to develop their team plans to form part of the overall business plan for the cluster, making sure that targets are met, and the team is resourced and trained effectively to meet your allocated budget, identifying and implementing solutions to local problems.If you are ready to take on a challenging and rewarding role with real purpose apply today.Please refer to the job description attachment for more information.Further details:These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 32 hours per week over 5 days.Skilled Worker VisaThis role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a>Lead CriterionA sift based on the lead behaviour (Leadership) may be held if a large number of applications are received.LocationThis post will be based at Lincoln Crown Court, The Castle, Lincoln, LN1 3GA or Lincoln Magistrates’ Court,The Court House, 358 High Street, Lincoln, LN5 7QA and will cover both Courts.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Leadership</li><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £35,335, HM Courts and Tribunals Service contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13307?entityId=13307" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13307?entityId=13307</a>

Delivery Manager - Lincoln (Ref: 13307)

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We are looking for an experienced, improvement-focused manager to lead our Complaints &amp; Members Enquiries team. This is a key middle-management role with corporate reach helping to ensure complaints and Member Enquiries are handled consistently, lawfully, and with a strong focus on resolution, learning and service improvement. 
 
About the role 
 
You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). You’ll also work proactively with services to reduce avoidable complaints and escalation by improving customer experience and fixing root causes. 
 
This is a high-profile role with regular engagement with senior officers and elected members requiring strong judgement, confidence with data and performance reporting, and an ability to influence at pace. 
 
What you’ll be doing 
 
You will: 
 
 - Lead and motivate the team to deliver performance targets for Member Enquiries (MEQs) and complaints across corporate and departmental areas. 
 - Oversee corporate delivery for co-ordinated complaints, statutory complaints and Ombudsman complaints, including managing the Council’s relationship with the Local Government &amp; Social Care Ombudsman (LGSCO). 
 - Act as case management system product owner, working with services and Digital colleagues to improve automation, insight and system performance. 
 - Drive continuous improvement: redesign processes, strengthen governance, tackle non-compliance, and embed learning and action planning with services. 
 - Lead on analysis and reporting—spotting themes, causes and opportunities for improvement, and presenting insight to senior leadership and political forums (e.g. DMTs, briefings and boards). 
 - Horizon scan for best practice and legislative / policy change in the complaints and Ombudsman landscape, translating learning into practical operational improvements. 
 
What we’re looking for 
 
You’ll bring: 
 
 - Strong people leadership—able to coach, motivate and set clear expectations and performance standards. 
 - Extensive experience of complaint handling in a public sector (or similarly complex) environment, including statutory and Ombudsman complaints. 
 - Proven service improvement and change management capability with evidence of tangible results. 
 - Confidence using data and insight to drive improvement, produce clear reports, and present to senior stakeholders. 
 - Excellent stakeholder management skills, including an understanding of local government decision-making and the different roles of members and officers. 
 - Budget and resource management capability, with an eye on value, prioritisation and outcomes. 
 - A customer-focused, resolution-based mindset—and the ability to communicate clearly and courteously with residents in spoken English. 
 
Desirable: experience of digitally transforming access to services, particularly for customers who may need additional support or adjustments. 
 
Contact Details - 
 
If you would like to know more about the role, please contact Lucy Nasby on 02081323001 for an informal discussion or to arrange a visit to the team. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Corporate Complaints & Member Enquiries Manager

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Please apply online via the link provided.
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Please note, we do not accept CVs submitted without a fully completed online application form.



<h4>General Manager - MyActive Leek</h4>
Salary:&nbsp;£35,679 Location:&nbsp;MyActive Leek Contract Type:&nbsp;Full-time, site-based Reports to:&nbsp;Head of Operations
Closing date:&nbsp;02/02/26 at 5pm
We’re looking for a General Manager who can lead from the front, bring our values to life, and help shape the impact this outstanding facility can have on the Staffordshire Moorlands community.
You’ll be the heartbeat of the centre, responsible for creating a safe, welcoming, and inspiring environment where everyone feels supported to move more, feel better, and live well. You’ll lead by example, empowering your team to deliver exceptional customer experiences while keeping operations running smoothly and efficiently.
If you would like&nbsp;an informal chat about the role, please email Ian Sales via <a href="mailto:ian.sales@myactive.uk" target="_blank">ian.sales@myactive.uk</a>

General Manager - MyActive Leek

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we'remore interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.Role Purpose As Assistant Site Manager, you'll support the Site Manager to ensure production runs smoothly, meeting agreed programmes, budgets, and quality standards. You'll uphold our commitment to safety, compliance, and excellence, while representing Places for People's People First approach in every interaction with customers, suppliers, and the wider community. What you'll do You'll manage day-to-day site activities, ensuring safe working practices are always maintained. Quality will be at the heart of your work, overseeing build stages and inspections to guarantee homes are completed to the highest standards before handover. You'll carry out health and safety inductions, maintain site discipline, liaise with NHBC and other stakeholders, and deputise for the Site Manager when required. From planning logistics to resolving snagging issues for new homeowners, you'll keep the site running efficiently and safely. What we're looking for/Essential criteria for interview. We're seeking someone with a proactive, positive approach and a passion for delivering exceptional results. To succeed in this role, you must have: <ul><li>Experience on a housebuilder site/construction site </li></ul><ul><li>Knowledge of NHBC guidelines</li></ul><ul><li>Full clean driving licence</li></ul><ul><li>SMSTS qualification</li></ul><ul><li>CSCS card</li></ul>This is a fantastic opportunity to join a leading organisation and contribute to a development that will make a real difference to the local community. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues </li></ul><ul><li>Car allowance/company car </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul><ul></ul>

Assistant Site Manager

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role, you will support the Decarbonisation team in delivering energy performance measures in homes. You will be responsible for the production and storage of necessary documentation relating to decarbonisation investment ensuring quality and performance standards are met. You will be required to assist in monitoring and reporting of active schemes. You'll work alongside contractors helping to create efficient, deliverable programmes of work while maintaining strong stakeholder relationships. Additionally, you'll assist in completing handover documentation and ensure all team processes, policies, and procedures are effectively maintained.Essential Criteria <ul><li>Strong written and verbal communication skills demonstrated through building effective working relationships with stakeholders, customers, and colleagues at all levels, consistently contributing to positive customer service outcomes.</li><li>Proven experience managing the documentation of large-scale projects, meeting deadlines, targets, and agreed project milestones.</li><li>Excellent Microsoft Office skills including Microsoft Excel</li><li>You will need to be within a commutable distance to one of our national offices, and willing to travel on a monthly basis.</li></ul>More About youYou will be proactive, solution focussed with strong written and verbal communication skills and can build effective relationships with external stakeholders, customers, managers, and colleagues at all levels, with a clear understanding of the importance of excellent customer service. You have experience of supporting the successful delivery of projects and have excellent excel skills. You are self-motivated, able to work under pressure, and can manage your workload in a structured and independent manner.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





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Decarbonisation Support

Job Description Job Title:&nbsp;Contact Supervisor Salary:&nbsp;£29,253 - £32,736 per annum (pro rata to hours worked) Grade:&nbsp;C Contract Type:&nbsp;Permanent&nbsp; Working Hours:&nbsp;22.2 hours per week We are looking for an enthusiastic and passionate contact supervisor to support children who are looked after by the local authority by providing a safe place for them to have family time with members of their birth family, including siblings, extended birth family members and significant others.&nbsp; Contact supervisors work closely with families and colleagues, supporting with attachment building and assessments for Court proceedings, whilst preserving a child’s sense of identity. Contact supervisors will be required to closely observe children and their families’ interactions, whilst providing feedback to support relationships. In addition, clear, concise recordings are required where the contact supervisor will analytically comment on the quality of relationships, appropriateness of verbal/non-verbal behaviour, having regard to racial, cultural, religious &amp; ethnic background. You can expect to join a dynamic and committed team, where interventions completed with children and families, enable them to develop their own solutions and make positive changes to their lives. The strong culture within the team been created by a permanent and stable workforce. DBS Check:&nbsp;Enhanced Level with Children's Barred List is required for this post. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;5th January 2026 Closing Date (Internal &amp; External):&nbsp;18th January 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you would like to have further discussion about the role, please contact Mark Jackson (Think Family Service, Team Manager) or Fay Thomas (Think Family Service, Deputy Team Manager) on 01375 652700/652013. To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCduj_N9LBXR4RiHDEyYw1oAW43He02xZyI6I-bo2a4riE?e=p3wy3u" target="_blank">Download Job Profile (PDF Document)</a> Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Contact Supervisor

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Please apply online via the link provided.
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Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
The Liverpool City Region Combined Authority is recruiting for a highly experienced Events Manager. You will lead a diverse, high‑profile programme of corporate and city region events—ranging from conferences, international summits and ministerial visits to cultural moments, launches and project milestones. You will own end‑to‑end delivery: setting objectives, shaping concepts, building timelines, managing budgets and ensuring each event reflects our brand, values and mission.
This role will report to the Head of Corporate Affairs and will manage an Events Officer and co-ordinate multi-disciplinary colleagues across multiple concurrent events.
Key responsibilities will include event planning &amp; delivery, corporate affairs integration, venues and logistics, programmes and content, supplier management, promotion and marketing, on site leadership, promotion and marketing of core events, evaluation and insight to measure ROI and inform continuous improvement.
 About the person
We’re looking for someone with relevant qualification in public relations, events or engagement or equivalent professional experience. A proven track record in planning and delivering complex events in a local authority, public sector or corporate setting. You’re a collaborative stakeholder able to build relationships across senior internal and external audiences.
With supplier and budget management experience you are extremely confident and negotiating contracts and ensuring value for money. You’ll excel when it comes to attention to detail and be highly astute at multi-tasking multiple workstreams simultaneously. All fully complemented by data collection techniques and performance measurement inform decision making and evaluate impact.
If you think you match the job description, and our values, then click on the link to apply. 
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. 
The information you provide in your application will be used for shortlisting.
1) Extensive experience of delivering and managing events at a national, regional and local level
2) A strong track record of producing events within local or central government&nbsp;
3) Experience of working in a public or parliamentary affairs environment 
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
 About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind. 
Staff benefits 
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<li>•Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>•Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>•Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>•Flexible and hybrid working</li>
<li>•24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>•Automatic enrolment to our Westfield Health Programme</li>
<li>•Corporate discounts at council-owned gyms</li>
<li>•Bike to Work Scheme</li>
<li>•Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
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Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>

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