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Senior Leader - National Delivery Assurance Service

<h4>Job summary</h4>This position is based nationally.<h4>Job description</h4><p><strong>Job title: </strong><strong>Head of Estates Transformation</strong></p><p><strong>Directorate: Property</strong></p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.</p><p><strong>About the role</strong></p><p>The Property Directorate is responsible for ensuring our estate supports operational delivery efficiently and sustainably. This role sits within the Strategy Team, which provides analytical insight and, working across the business, considers options to renew, enhance or consolidate services through estates transformation.</p><p>The Head of Estates Transformation will help lead the modernisation of the HMCTS estate, delivering major investment and transformation projects that create a flexible, efficient and sustainable property portfolio. Working at the heart of the Property Directorate, the role will shape and oversee programmes that improve the quality and performance of court and tribunal buildings, ensuring they are fit for purpose and support the delivery of justice. You will provide strategic leadership, drive delivery through collaboration with senior stakeholders, and champion innovation and value for money across the estate.</p><p>Your role as the<strong> Head of Estates Transformation</strong> encompasses several key aspects (but not limited to):</p><ul><li>Lead the transformation and modernisation of the HMCTS estate, ensuring major investments deliver flexible, sustainable and fit-for-purpose buildings.</li><li>Oversee the delivery of major capital and refurbishment programmes, aligning estates investment with operational priorities and MoJ/HMCTS objectives.</li><li>Shape and drive the estates transformation pipeline, identifying opportunities to rationalise, repurpose and modernise the estate.</li><li>Provide strategic and financial leadership for estates business cases, investment bids and programme governance.</li><li>Use robust data and analysis to inform investment decisions and track the impact of transformation on estate performance.</li><li>Build strong relationships with senior operational, judicial and departmental stakeholders to ensure alignment and effective delivery.</li><li>Represent HMCTS with authority on estates transformation and investment matters across government and external partners.</li><li>Lead, coach and develop a high-performing, geographically dispersed team, modelling Civil Service values and promoting a culture of delivery and inclusion. </li></ul><p><strong>Please refer to the attached role profile for a comprehensive overview of the role</strong>.</p><p><strong>Who are we looking for? (Person Specification)</strong></p><p>The ideal candidate for this position should demonstrate:</p><p><strong>Essential</strong></p><ul><li>Proven experience leading or delivering estates, capital investment or transformation projects across a property portfolio.</li><li>Strong understanding of asset management, investment planning and property performance, including sustainability and compliance considerations.</li><li>Demonstrable experience in programme and project delivery, including developing business cases and options appraisals.</li><li>Excellent stakeholder management and influencing skills, with the ability to engage confidently at senior levels.</li><li>Skilled at analysing data and evidence to inform investment decisions and track performance.</li><li>Experienced people leader, able to motivate and develop a geographically dispersed team.</li><li>Strong strategic thinking and problem-solving ability, with a focus on delivery and continuous improvement.</li></ul><p><strong>Desirable</strong></p><p>The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates </p><ul><li>Understanding of government business case and investment approval processes (e.g. Green Book, HMT approvals).</li><li>Strong analytical skills with the ability to interpret complex data and develop clear, evidence-based insights to inform decisions.</li></ul><p><strong>How to apply</strong></p><p>Application Stage</p><p>Please submit</p><ul><li>An anonymised CV. Please ensure your CV is uploaded in a simple format to prevent any formatting issues when it's downloaded or reviewed.</li><li>Statement of suitability demonstrating how you meet the essential criteria (up to 750 words)</li><li>Behaviour example illustrating the Civil Service Behaviour “Making Effective Decisions” (up to 250 words).</li></ul><p>Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge &amp; experience needed to undertake the role)</p><p>We will aim to sift the CV, Statement of Suitability and the Leadership behaviour but, in the event of a large number of applicants, an initial short sift may be conducted on the <strong>Making Effective Decisions behaviour</strong> only. Candidates who pass the initial sift of the <strong>Making Effective Decisions behaviour</strong> will either:</p><ul><li>progress to a full sift where all application assessment criteria is then assessed.</li><li>or progress straight to further interview.</li></ul><p>Interview Stage</p><p>If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:</p><ul><li>An experience question in relation to the person specification.</li><li>Questions in relation to the “Making Effective Decisions”, “Changing and Improving” and “Communicating and Influencing” Civil Service behaviours. </li><li><a href></a>Strengths will also be assessed however these are not shared in advance.</li></ul><p></p><p><strong>Working pattern</strong></p><p>Due to the nature of the role, the minimum working hours is 29.6 hours in 4 days a week. </p><p><strong>Travel requirements</strong></p><p>There will be a requirement to travel occasionally to any HMCTS site in line with business needs.</p><p><strong>About our benefits</strong></p><p>We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.</p><p><strong>Proud to Serve. Proud to keep justice going.</strong></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13781?entityId=13781" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13781?entityId=13781</a>

HM Courts and Tribunals Service

Head of Estates Transformation (Ref: 13781)

<h4>Job summary</h4>Please refer to the Job Description<h4>Job description</h4>This roles involves supporting South East and Eastern (SEE) Area Directorate. You will be required to travel to both prison establishments and probation units within the region as part of your weekly responsibilities. In addition, the role involves project work as set out by the Area Executive Director for SEE.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Seeing the Big Picture</li><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £78,587, HM Prison &amp; Probation Service contributes £22,766 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13178?entityId=13178" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13178?entityId=13178</a>

HM Prison & Probation Service

Head of Area Executive Director's Office - South East and Eastern Region (Ref: 13178)

<h4>Job summary</h4><p>As the Director of Analysis and Performance, you will head the newly expanded Analysis and Performance Directorate, comprising over 200 dedicated professionals within the recently established Department of State. This department serves as Defence's strategic integrator, aligning political objectives with strategy, policy, and resources. You will report to Director General Transformation, who leads a portfolio of Directorates focused on setting and communicating the strategy for Defence as an enterprise.</p><p>The Director of Analysis and Performance is a critical role at the heart of Defence’s decision making. Your leadership will foster an inclusive, innovative, and high-performing team culture, ensuring the delivery of timely, high-quality analysis and insights that directly influence senior-level decision-making. By improving understanding of the challenges we face and driving evidence-based decisions, you and your team will contribute to better strategic outcomes for Defence and the UK.</p><p>In addition to leading your Directorate, you will act as Head of the Analysis Function for approximately 600 analysts across Defence. This will require exceptional interpersonal and influencing skills to build strong relationships with senior stakeholders, including Ministers, military leaders, and civilian staff. You will combine strategic vision and sound judgement to identify where analysis can have the greatest impact, while effectively communicating complex information and technical concepts to diverse audiences.</p><h4>Job description</h4><p><strong>The current responsibilities of the role include:</strong></p><ul><li>Lead a team of over 200, including professional analysts, digital professionals and the performance team; as well as heading up the Analysis Function across Defence (c.600 members).</li><li>Lead four multidisciplinary teams covering Economics and Financial Analysis; Health, Digital, and Analysis and Insights; Central Analytical Team and Personnel Statistics and Analysis; and Strategic Performance and Insights.</li><li>Build influential and strong working relationships across the newly reformed Defence structure – transforming complex data into strategic insight to advise Ministers and key senior stakeholders across Department of State; Military Strategic Headquarters; National Armaments Director Group; and Defence Nuclear Enterprise.</li><li>Ensure the Analysis and Performance Directorate provides high-quality analysis, assessment and insights to decision-makers throughout the department, across government and externally, ensuring our evidence and analysis is at the heart of the Defence decision-making process.</li><li>Drive the delivery of quality assured, timely and fit for purpose analysis to ensure that decisions made will be driven by sound evidence, speaking truth to power and challenging decisions where required.</li><li>Be responsible for the quality sign-off for numerous Departmental official statistics and statistical publications, along with regular provision of Freedom of Information/Parliamentary Questions data. Applying judgement to the proper use of data and analysis to ensure it is not manipulated or misused, acting as the final decision maker on matters of statistical accuracy.</li><li>Bring understanding, clarity and coherence to the Analysis and Performance Function across Defence, ultimately increasing its impact on decisions across Defence.</li></ul><h4>Person specification</h4><ul><li>Proven ability to navigate complex and contested environments to achieve better strategic outcomes, successfully influencing the decisions of senior leaders—such as Board members or Ministers—by turning complex data into strategic insight.</li><li>Proven ability to apply advanced analytical expertise to provide credible leadership to analytical teams and drive the delivery of high-quality analysis, assessment and insights to decision-makers.</li><li>Inspiring leadership of multi-disciplinary teams, harnessing the talents of individuals and creating an inclusive, innovative and high performing environment.</li><li>Excellent communication skills demonstrating the ability to translate complex data and technical detail into clear and meaningful information to senior audiences.</li><li>Successful demonstrable experience of building trustful relationships, developing productive networks across organisational and professional boundaries and collaborating with senior stakeholders.</li><li>Strong strategic, analytical and insight skills, applying excellent judgement and the ability to use a range of evidence to inform and support decision-making in a complex policy context.</li></ul><h4>Benefits</h4>Alongside your salary of £100,000, Ministry of Defence contributes £28,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>To apply for this post, you will need to complete the online application process no later than <strong>23:55 on Sunday 1st February 2026</strong> and will involve providing the two documents outlined below via the Civil Service Jobs portal:</p><ul><li>A <strong>CV</strong> (no more than 2 pages) setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.</li><li>A <strong>Personal Statement </strong>(no more than 2 pages) providing evidence that demonstrates how you meet the essential criteria for the role. </li></ul><p>External candidates who join the MOD and are new to the Civil Service will be subject to a six-month probation period. </p><p><strong>Candidate Drop-In Session</strong></p><p>Dominic Wilson will be offering an online Q&amp;A session on Tuesday 13th January 2026 at 13:00pm – 14:00pm to provide an overview of the role and welcome any questions you may have. Candidates can access the meeting by clicking <strong><a href="https://gbr01.safelinks.protection.outlook.com/ap/t-59584e83/?url=https%3A%2F%2Fteams.microsoft.com%2Fl%2Fmeetup-join%2F19%253ameeting_YWZjYmI0MTctZTExNS00ZWM2LWExYzgtMjhjMDY5ODJhYTBm%2540thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%2522be7760ed-5953-484b-ae95-d0a16dfa09e5%2522%252c%2522Oid%2522%253a%252210ae59cc-6b0c-4883-a1f7-391e8bafc5dc%2522%257d&amp;data=05%7C02%7CEmma.Cook-Meleady116%40mod.gov.uk%7C1052a009761d43e695e508de269f49fc%7Cbe7760ed5953484bae95d0a16dfa09e5%7C0%7C0%7C638990662736225977%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=0nW0x8%2B%2FdKVr9QikDVgCzhCyZJQoCmhoBe9QQvPjd2g%3D&amp;reserved=0" target="_blank">here</a>.</strong></p><p>For further information about the role and full application process, please refer to the candidate pack attached below. If you wish to receive any material in a different format for accessibility, then please contact <a href="mailto:People-CivHR-SCSCandidateSupport@mod.gov.uk" target="_blank">People-CivHR-SCSCandidateSupport@mod.gov.uk</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SCS Recruitment Team</li><li>Email : <a href="mailto:People-CivHR-SCSCandidateSupport@mod.gov.uk" target="_blank">People-CivHR-SCSCandidateSupport@mod.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:People-CivHR-SCSCandidateSupport@mod.gov.uk" target="_blank">People-CivHR-SCSCandidateSupport@mod.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY5NjcmdmVyaWZ5PTllZjQwNjk5M2ZkODczZTRlZjU1YmIyZDEzNjM1MjU2JnJlcXNpZz0xNzY3ODQ5MDM3LWI0MmViMTBlMzBmYmI0MWJmMWQzNTBiZmM1ZDQzMTQ2OGE1YzMwOWY=" target="_blank">SCS2 Director of Analysis and Performance Candidate Pack Opens in new window</a> (pdf, 2139kB)

Ministry of Defence

Director of Analysis and Performance

<h4>Job summary</h4><p>This is an exciting new role in Exhibit management. You will manage the new central Exhibit stores at Stratford and the Organised Crime Partnership (OCP) London in Tolworth, and supervise/manage the Exhibit Store Officer. You will manage the continuity of Exhibits in line with exhibit policy and legislation; contribute to court proceedings by identifying and readying exhibits for court; manage environments for exhibit storage including maintaining and managing the freezer operation and keep records of same. You will liaise across multiple teams and commands assisting them with trial requirements by overseeing processes for extraction of evidential material from exhibits. </p><p><strong>The ability to manage two exhibit stores across two separate locations in Tolworth (Kingston-upon-Thames) and Stratford is required so the ability to travel to both sites is essential </strong></p><p><strong>Please note the Tolworth (Kingston-upon-Thames) site will be operational by November 2026 so any applicant based at Tolworth will be required to work from London until this time </strong></p><h4>Job description</h4><p>You will have an Operational background, with an excellent knowledge of exhibit management, H&amp;S polices and risk management; an excellent understanding of UK legislation around exhibit management. You will have a proven track record of management/development of others.</p><p>Conduct relevant health and safety procedures and report issues or identified risks in accordance with health and safety legislation and Agency policy</p><p>Attend court and give evidence if required</p><p>Appropriately package exhibits and arrange for transport to court as required, accurately record the exhibit movement.</p><p>Implement any legislative changes/audit findings with regard to exhibit management.</p><p>Ensure that the exhibit store has adequate cover, liaising with Regional exhibit store manager to manage cover across sites</p><p>Manage exhibits recording and receipting, along with overseeing movement and removal of exhibits including opening/sealing actions. Whilst also taking timeous receipt of exhibits left in the out of hours area of the exhibit store including the drop box safe, recording and storing appropriately.</p><p>Selecting exhibits due for return to subjects in line with PACE and advise case team.</p><p>Appropriately package exhibits required to be sent from the exhibit store e.g. to forensics, and accurately record the movement of same. </p><p>Countersigning forensic requests on exhibits as requested by the case team. </p><p>Manage exhibit safe, storage and storage medium environments, ensuring the exhibit store has adequate documentation. Including selecting and managing exhibits to be placed into remote storage, accurately recording and managing actions and package exhibits appropriately to storage crates. </p><p>Keep up to date with exhibit handling requirements, legislation and guidance, liaising with and participating in the Exhibits Working Group (EWG)</p><p><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong></p><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><p>Previous experience of Exhibits Management and surrounding UK Legislation</p>Skills, Knowledge and ExperienceDescriptionExhibit ManagementA good working knowledge of exhibits, their handling and the legislation surrounding exhibit management. People ManagementThe ability to manage two exhibits stores officers across two separate locations in Tolworth and StratfordRelationship buildingThe ability to influence the teams who utilise the exhibits store, ensuring that their handling of exhibits and processes are in line with existing NCA policies<br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Leadership</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Proven experience of exhibit management</li><li>Proven experience of taking steps to improve culture on an individual and team basis</li><li>In-depth understanding of relevant UK legislation surrounding exhibit management</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £13131. Further information on the benefits of the scheme is available on the <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme" target="_blank">Civil Service Pension Website.</a></p><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-technical" target="_blank"><strong>Technical</strong></a> - this will be assessed by 250 word examples on:</p><ul><li>Proven experience of exhibit management </li></ul><ul><li>Proven experience of taking steps to improve culture on an individual and team basis </li></ul><ul><li>In-depth understanding of relevant UK legislation surrounding exhibit management </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Previous experience of exhibit management </p><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Communicating and Influencing </li></ul><ul><li>Leadership </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-technical" target="_blank"><strong>Technical</strong></a></p><ul><li>Proven experience of exhibit management </li></ul><ul><li>Proven experience of taking steps to improve culture on an individual and team basis </li></ul><ul><li>In-depth understanding of relevant UK legislation surrounding exhibit management </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Telephone : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> before the advert closing date.<br><br>

Exhibits Store Manager

Deputy Director Intelligence, National Tasking and Co-ordination (NTAC) & Deputy Director Organised Immigration Crime, Threat leadership (OIC TL)

<h4>Job summary</h4><p>This is a pivotal role at the heart of one of the largest UK Government departments. The successful candidate will oversee a budget of around £14bn and lead a diverse portfolio spanning Finance, Performance, Commercial and Property.</p><br><h4>Job description</h4><p>The COO will work closely with the Permanent Secretary as her principal operations adviser, supporting her in her role as Principal Accounting Officer, and ensuring the Department acts in accordance with the principles of Managing Public Money. The COO will also provide cross departmental leadership on MoJ's corporate services and functions, ensuring they work together as more than the sum of their parts across the MoJ Group.</p><h4>Person specification</h4>Please see the candidate brief below for more information.<h4>Qualifications</h4>Full CCAB, CIMA, or equivalent professional accountancy qualification<h4>Benefits</h4>Alongside your salary of £130,000, Ministry of Justice contributes £37,661 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>See candidate brief below for more information.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Craig Nannestad</li><li>Email : <a href="mailto:craig.nannestad@cabinetoffice.gov.uk" target="_blank">craig.nannestad@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:craig.nannestad@cabinetoffice.gov.uk" target="_blank">craig.nannestad@cabinetoffice.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1MjgmdmVyaWZ5PWMwZTI3N2NmMGY4NjkwMzNlYTMyYmE4ODY3Yjk2ZDNhJnJlcXNpZz0xNzY4MzMyNTI5LTRiNDlkMDYxNGFmZDZmZmM2NzllNjk3MWM4NzgxYTI2ZDUwMTRmZWY=" target="_blank">Declaration of Interest form (14) Opens in new window</a> (docx, 209kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc2NjcmdmVyaWZ5PTZjY2JkYzhmZjg1MTczNjE2NTcyZTgyOGUzYmQzZTkyJnJlcXNpZz0xNzY4MzMyNTI5LTRiNDlkMDYxNGFmZDZmZmM2NzllNjk3MWM4NzgxYTI2ZDUwMTRmZWY=" target="_blank">MoJ Director General, Chief Operating Officer - Briefing pack Opens in new window</a> (pdf, 355kB)

Director General, Chief Operating Officer

<h4>Job summary</h4>This position is based at 10 South Colonnade, Canary Wharf, London, E14 4BB, National<h4>Job description</h4><p><strong>Job Title</strong></p><p>Head of Operations (BAU)</p><p><strong>Department</strong></p><p>Operations</p><p><strong>Team</strong></p><p>Operations BAU</p><p><strong>Job Grade</strong></p><p>Grade 7</p><p><strong>Number of Posts</strong></p><p>1</p><p><strong>Reports to</strong></p><p>Director of Operations</p><p><strong>Job Purpose</strong></p><p>As the Head of Operations (Business as Usual) your overarching responsibility is ensuring parole reviews are progressed effectively, in a timely manner.</p><p>You will work with a wide range of colleagues and stakeholders both internally and externally, managing staff at SEO grade, team leaders and multiple staff across up to 11 distinct teams including; the centralised work allocations team, regional case management team, 3rd party direction and operational MI.</p><p>You will provide leadership with a strong and clear steer to operations staff to ensure quality, efficiency and effectiveness are maintained. This role also includes supporting any significant operational change at the Parole Board ensuring new processes are being implemented effectively and staff affected are engaged with these.</p><p>As Head of Operations, you will deputise for the Director of Operations.</p><p><strong>Main Duties and Scope of Responsibilities:</strong></p><p>• Part of the Senior Leadership Team.</p><p>• Actively participate in internal and external stakeholder engagement as required.</p><p>• Working in accordance with the Operational objectives in the Parole Board business plan.</p><p>• Responsibility for supporting Operations teams to deliver business activities in line with the Parole Board business plan and BAU Operations hub plan.</p><p>• Continuously supporting the members in concluding parole reviews and producing high quality Parole Board decisions in line with statutory timescales.</p><p>• Manage operational performance and delivery ensuring that effective secretariat support is provided to Parole Board members, to comply with business plan targets whilst maintaining the prisoner’s right to a fair hearing.</p><p>• Develop positive relationships with Parole Board members ensuring they are supported to make effective risk assessments that are rigorous, fair, and timely.</p><p>• Work with the Director of Operations to plan, forecast and monitor member resource and the Parole Board Members fees budget, in order to meet the workload demands.</p><p>• Achieving all performance measures for timeliness of Parole Board hearings and other Generic Parole Process, Recall, and internal processes.</p><p>• Working with other hubs at the Parole Board to bring about business change that improves operational processes and performance.</p><p>• Line management of x3 Senior Operations Managers to ensure that performance management processes are being followed. This includes manging the following teams – Regional Case Management, Listings, Workload Allocation, MCA, Hearing Support, Panel Chair Support, Operational Support.</p><p>• Develop positive relationships with stakeholders to ensure that they are held to account by assisting us to undertake effective parole reviews.</p><p>• Attend and present at relevant Parole Board Governance Committees on the work of the Operations Hub as required, including regional probation forums.</p><p><strong>Primary Deliverables</strong></p><p>To ensure Operations Hub delivers:</p><p>• An effective secretariat to support the Parole Board membership for the purposes of paper reviews and oral hearings.</p><p>• To ensure cases are progressed to enable the Operations hub to meet the relevant Key Performance Indicators.</p><p><strong>Person Specification </strong></p><p><strong>Essential</strong></p><p>• Experience of leading operational delivery.</p><p>• Proven ability to maintain operational delivery through change.</p><p>• Proven leadership skills with the ability to provide a clear vision for your function aligned to business strategic priorities.</p><p>• Evidence of turning around operational performance.</p><p>• Ability to maintain and motivate a team with varied and challenging workloads.</p><p>• Evidence of data management and communication of complex data.</p><p>• Experience of influencing internal and external colleagues at senior levels.</p><p>• Ability to make effective decisions as well as provide evidence-based information to inform decisions by senior leaders within the organisation.</p><p>• Strong ability to give quality written and oral advice/presentations to inform critical decision making.</p><p>• Resilience and ability to stay focused and positive in the face of complexity and uncertainty.</p><p>• Ability to deal with potentially difficult and challenging situations.</p><p>• Excellent IT skills and experience in using programmes, including Microsoft Excel, Teams, Word, and PowerPoint.</p><p>• Ability to follow processes, policies, and guidelines</p><p><strong>Desirable</strong></p><p>• Experience of managing several diverse teams within a large operational department.</p><p>• Understanding of the Parole Process.</p><p><strong>Main Duties:</strong></p><p>As set out in the job description above.</p><p><strong>Behaviours</strong></p><p>We will assess you against these behaviours during the selection process:</p><p>• Leadership</p><p>• Communicating and Influencing</p><p>• Managing a Quality Service</p><p>• Working together</p><p>• Delivering at Pace</p><p><strong>Accessibility</strong></p><p>The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.</p><p>Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, as far as is both appropriate and reasonable, and to reflect the community it serves.</p><p><strong>Office requirements</strong></p><p>This role is hybrid. You will be required to spend 20% of your time in person contact. For some SLT meetings as well as Operations team away days, you will be required to attend in person in London.</p><p><strong>Selection process details</strong></p><p>This vacancy is using Success Profiles and will assess your Behaviours and Experience. At the interview stage you will be assessed against Behaviours and Experience. </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £56,975, Parole Board contributes £16,505 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13440?entityId=13440" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13440?entityId=13440</a>

Parole Board

Head of Operations (Ref: 13440)

UK Export Finance

Business Manager – Defence, Shipping and Space

Government Property Agency

Asset Manager

MoJ Property Directorate – Mobilisation Manager (Ref: 9080)

Strategic Priorities Manager (Ref: 13458)

<p>We’re seeking an experienced and visionary Managing Director for our Direct Labour Organisation (DLO) to lead Peabody’s in-house repairs, maintenance and estate services. This is a critical, high-impact leadership role responsible for driving sustainable growth, modernising service delivery, and ensuring excellent, safe and cost-effective outcomes for our residents.</p><p>Reporting directly into senior leadership, you will shape the strategic direction of the DLO — transforming service models, embedding digital optimisation, strengthening operational performance, and building a cohesive, collaborative and customer-focused workforce. You’ll lead a large, multi-disciplinary operational team and deliver services that set new standards for quality, resident experience and value for money.</p><p>This is a unique opportunity to redefine what an in-house service can achieve for one of London’s largest and most established housing associations.</p><p><strong>What You’ll Do</strong></p><ul><li>Setting the strategic vision for the DLO, ensuring alignment with wider property, asset and organisational strategies.</li><li>Delivering high-quality, efficient services across responsive repairs, voids, caretaking, estate services, cleaning and grounds maintenance.</li><li>Driving workforce modernisation, digital transformation and service optimisation.</li><li>Ensuring full compliance with gas, electrical, fire, legionella and wider building safety regulations.</li><li>Providing robust assurance and transparent reporting to Boards and Committees.</li><li>Leading financial performance, budget control, commercial improvement and value-for-money outcomes.</li><li>Championing a resident-first culture that strengthens trust, satisfaction, communication and follow-through.</li><li>Leading, motivating and developing a large, diverse and geographically dispersed operational workforce.</li></ul><p><strong>What You’ll Need</strong></p><ul><li>A proven track record of leading large-scale repairs, maintenance or contracting services.</li><li>Experience delivering high-performing, customer-focused operational services at significant scale.</li><li>Strong financial and commercial management skills, with experience overseeing substantial budgets.</li><li>Ability to interpret and act upon operational, financial and performance data to drive improvement.</li><li>Experience leading teams through periods of scrutiny, pressure or organisational change.</li><li>Strong stakeholder and partnership management skills, including regulatory engagement.</li><li>A values-led, inclusive leadership style that motivates teams and builds a positive, high-performance culture.</li></ul><p><strong>Why Join Us?</strong></p><p>At Peabody, our values guide everything we do — <strong>Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.</strong><br> </p><p>You’ll be joining a team committed to delivering safe homes, great services and strong communities, with the autonomy to shape one of our most important operational functions.</p><p><strong>What We Offer</strong></p><ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul><p><strong>Please Read Before Applying</strong></p><p><br> <strong>Interview Dates:</strong> Interviews will take from 12th February 2026 (in person, Westminster Bridge Road)</p><p>If you have any questions about this role, please contact Talent Specialist <strong>Victoria Wilson</strong> at <em><a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a></em>.</p><p>We may close this advert early depending on the number of high-quality applications received.</p><p>If this sounds like the right opportunity for you — and you’re ready to lead a modern, high-performing, resident-focused DLO — we’d love to hear from you. Please apply with an anonymised CV and short statement outlining your suitability.</p>





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Peabody

Managing Director of Direct Labour Organisation

<h4>Why Southwark?</h4><p>Southwark offers the scale, ambition and diversity that make public-sector engineering genuinely rewarding. The borough is investing heavily in modern, sustainable infrastructure, and our teams are trusted to deliver innovative solutions that have a direct impact on residents, businesses and visitors.</p><p>Working here means being part of a collaborative, supportive environment where professional growth, creativity and technical excellence are encouraged. Staff are given the autonomy to shape services, improve local assets and contribute to projects that genuinely make a difference across the borough.</p><h4>What You'll Be Doing</h4><p>As the Service Manager – Workshops, you will oversee the delivery, maintenance and development of engineering and workshop-based services within the Asset Management Services Business Unit. You will lead a multifunctional team responsible for fabricating, repairing and installing infrastructure across the borough, while ensuring compliance, safety and excellent customer service.</p><p>You will:</p><ul><li>Lead, manage and allocate operational resources to ensure efficient day-to-day delivery across workshop and engineering functions.</li><li>Manage staff performance, training, development, attendance and conduct, ensuring the team has the skills and support needed to excel.</li><li>Oversee health &amp; safety compliance, develop safe working practices, and embed a strong safety culture across workshop operations.</li><li>Monitor service quality and performance, ensuring work is planned, scheduled and delivered to specification.</li><li>Provide technical leadership and drive continuous improvement within the team.</li><li>Develop and maintain strong relationships with internal departments, external contractors and stakeholders.</li><li>Manage budgets, including monitoring expenditure, forecasting, income generation and ensuring value for money on all workstreams.</li><li>Support the delivery of contract and project-based work, contributing to asset inventory management, condition assessments and investment planning.</li><li>Produce reports, performance data and analysis to support operational decision-making and service enhancements.</li><li>Contribute to income generation targets of up to £1.5m, ensuring commercial opportunities are maximised.</li></ul><p>This is a hands-on management role that combines leadership, operational oversight, stakeholder engagement and strategic planning.</p><h4>What We're Looking For</h4><p>You will bring a strong technical background, experience in engineering-related services and the ability to lead a multi-skilled workforce. We are looking for someone who can balance operational oversight with strategic thinking, and who thrives in a fast-paced environment.</p><p><strong>You will have:</strong></p><ul><li>Experience delivering engineering, repair, maintenance or investment projects in the public sector or similar environment.</li><li>Proven ability to lead, motivate and manage a multidisciplinary operational team.</li><li>Strong understanding of contract management, compliance, CDM, project management and health &amp; safety.</li><li>Experience managing budgets, monitoring costs and identifying opportunities for income generation.</li><li>Excellent problem-solving skills and the ability to make informed decisions within tight timeframes.</li><li>Strong communication skills, with the ability to work collaboratively with a wide range of internal and external stakeholders.</li><li>Demonstrable experience in service planning, continuous improvement and performance management.</li></ul><p>You will also be committed to Southwark’s values and equalities principles, and willing to work flexibly across multiple sites and attend training and meetings as required.</p><h4>Additional Information</h4><p>Advert Closing date: 18/01/26</p><p>Shortlisting date: 20/01/26</p><p>Interview dates: 29/01/26</p><p>Please reach out if you would like to discuss the role prior to application</p><p><a href="mailto:perry.hazell@southwark.gov.uk" target="_blank">perry.hazell@southwark.gov.uk</a></p><p><strong>*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application. </strong></p><p><strong>Please note:</strong> If you have applied for this role within the last <strong>three months</strong>, your previous application would have already been considered as part of our recruitment process. Unfortunately, we are unable to accept repeat applications during this period, and any new application submitted within this timeframe will not be progressed.</p><p>Attachments</p><ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2674514&amp;ptId=110240" target="_blank">Please Click Here For the Job Description and Person Specification</a></li></ul>





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Southwark Council

Service Manager - Workshops

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<p><strong>Job Title:&nbsp;</strong>Service Manager&nbsp;</p>
<p><strong>Location:</strong>&nbsp;Bermondsey, near Surrey Quays station. This location has step free and lift access. Work from home can be flexible upon prior agreement with Head of Service (Line Manager)</p>
<p><strong>Salary:&nbsp;</strong>£41,600</p>
<p><strong>Shift Pattern:&nbsp;</strong>37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.</p>
<h4><strong>About the Role</strong></h4>
<p>We're seeking a Service Manager to lead our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team will identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.&nbsp;</p>
<p>As a Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will drive service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting. You will ensure all aspects of the service run smoothly and in collaboration with our internal teams and external partners. We're looking for someone who is solution focused, and has a real passion to create a safe space where individuals can thrive to meet personal outcomes.&nbsp;</p>
<p><strong>Some Key Responsibilities include:</strong></p>
<ul>
<li>Line management and leadership, offering guidance and support throughout the employee lifecycle.</li>
<li>Support the Service Manager in leading the day to day operational delivery of the service.</li>
<li>Risk Management ownership, ensuring processes and policies are followed.</li>
<li>Property and housing management, ensuring accommodation standards, timely maintenance and reporting.</li>
<li>Striving to ensure excellence and quality in our service delivery.</li>
<li>Financial Management of service budget with cost saving mechanisms.&nbsp;</li>
</ul>
<h4><strong>About You</strong></h4>
<p>We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team, as well as provide proactive solutions to challenges. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.</p>
<ul>
<li>Ability to provide high quality support and line management to staff.</li>
<li>Ability to motivate and empower a team to achieve KPI's</li>
<li>Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.</li>
<li>Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries</li>
<li>Ability to promote the service externally to enhance reputation in the area and with partner organisations</li>
<li>Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency</li>
<li>IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
<p>We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. &nbsp;As a note, Interviews are scheduled for second week of January 2026.</p>
<p><em><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></em></p>
<h4><strong>What we Offer</strong></h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4><strong>About Social Interest Group (SIG)</strong></h4>
<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;</p>
<p>We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.<br>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;</p>
<h4><strong>Additional Information</strong></h4>
<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>
<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;</p>
<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;</p>
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<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;</strong></p>
<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.</p>
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15 Property Management Jobs in London, UK