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Lead the way in delivering fair, efficient, and customer-focused financial assessments that support Brent’s diverse community.
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;&nbsp;&nbsp; &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
We are seeking a highly skilled and strategically minded Service Manager to lead Brent Council’s Financial Assessments service. This pivotal role is responsible for overseeing the delivery of accurate, timely, and customer-focused financial assessments that support&nbsp;Housing Benefits, Council tax/Support, Adult social care-Financial Assessments, Appointee/Deputyship and Independent Travel.&nbsp;
You will manage a team of Team Leaders, ensuring compliance with legislation and council policies, while driving continuous improvement and operational efficiency. The post holder will play a key role in shaping service delivery, implementing digital solutions, and using data to inform decision-making and performance monitoring.
This is an exciting opportunity to contribute to Brent’s transformation agenda by enhancing financial transparency, supporting vulnerable residents, and ensuring the sustainability of council services.
The Person
We are looking for a confident and experienced leader with a strong understanding of financial assessment processes within Housing Benefits Council tax Support and Council Tax. Knowledge and understanding of the Adult social care-Financial Assessments, Appointee/Deputy functions and Independent Travel team are desirable.&nbsp;
You will be analytical, detail-oriented, and committed to delivering high-quality services that meet statutory requirements and support vulnerable residents.
 The ideal candidate will demonstrate: •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in managing Housing Benefits, Council tax Support, Financial assessments or income-related services in a local authority or similar setting. •&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership and people management skills, with the ability to motivate and develop teams. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent understanding of relevant legislation, policies, and procedures. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to interpret complex financial information and use data to drive service improvements. •&nbsp;&nbsp;&nbsp;&nbsp;A collaborative approach to working with internal and external stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;High standards of integrity, professionalism and compliance. •&nbsp;&nbsp;&nbsp;&nbsp;A proactive mindset with the ability to manage change and deliver results in a fast-paced environment •&nbsp;&nbsp;&nbsp;&nbsp;Embrace the Council’s Change portfolio and its values in all interactions

Closing date:&nbsp;Sunday 28 September 2025 (23:59)
Interviews:&nbsp;w/c-6 October 2025

Brent Council

This is Brent

Service Manager Financial Assessments

<ul></ul>





Fernways School is seeking a dedicated and compassionate Higher Level Teaching Assistant (HLTA) to join our specialist team supporting students with mild to moderate special educational needs, including Autism Spectrum Disorder (ASD), dyslexia, and communication challenges.
This is a rewarding opportunity to make a real difference in the lives of young people by delivering high-quality, personalised support that promotes independence and progress against EHCP outcomes. You’ll be part of a passionate team committed to sustaining Fernways’ ambitious, skills-based curriculum.
<h3>Key Responsibilities</h3>
<ul>
<li>Support the academic progress and well-being of individual students.</li>
<li>Plan and collaborate with teachers to enhance learning experiences.</li>
<li>Deliver specialist programmes developed by Occupational Therapists and Speech and Language Therapists.</li>
<li>Provide in-class support and lead small group interventions in phonics, reading, communication, and social skills.</li>
<li>Develop bespoke interventions aligned with EHCP needs.</li>
<li>Engage with students and families during and outside of school hours, including school events and residential visits.</li>
<li>Support outdoor learning, social times, and extended provision programmes such as clubs, college placements, and work experience.</li>
<li>Maintain accurate records and contribute to student reports and annual reviews.</li>
<li>Cover lessons and supervise students in the absence of teaching staff as directed by SLT.</li>
</ul>
<h3>Person Specification</h3>
<ul>
<li>Experience working with students with ASD and other SEN needs.</li>
<li>HLTA status or willingness to work towards a relevant qualification.</li>
<li>Strong understanding of personalised learning and EHCP processes.</li>
<li>Excellent communication, organisational, and relationship-building skills.</li>
<li>Commitment to Fernways’ vision, values, and high expectations.</li>
</ul>
Why work for us?
<ul>
<li>A competitive salary (reviewed annually) and generous pension contributions for qualified clinicians</li>
<li>Clinical supervision will be offered and will be discussed at interview</li>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Fernways School is an independent specialist school which supports children and young people with an autism spectrum condition, the school has a lovely location in Windlesham, Surrey. Our focus is on maximising every child’s potential to develop into a confident, resilient, and skilled young person who will make a positive contribution to society and live as independent a life as possible.
Fernways School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

HLTA (Level 4)

<ul></ul>





An excellent offer…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
Brent EPs work to a flexible model of service delivery that is rooted in consultation and the use of a wide range of tools and techniques to support our children, young people, schools, and parent/carers. We are passionate about providing every EP with a varied and stimulating range of work that makes best use of the unique skills and insights that our profession has to offer. &nbsp;
Our aim is to serve the needs of the most vulnerable children in our borough, as well as using our skills to address issues that concern larger numbers of CYP. &nbsp;We do this by targeting key issues through project work and the delivery of high-quality training to our colleagues in Brent schools and settings. &nbsp; Working with senior EPs, our dynamic team of Assistant EPs have devised and delivered a highly regarded programme of in-service training, making full use of technology, to reach as wide an audience as possible. &nbsp;We are proud of the fact that over 100 ELSAs have now been trained and are present in 60% of Brent schools; our annual ELSA conference has become the most attended education conference in the LA. &nbsp;
Our EBSA project created a Practice Framework for schools. &nbsp;Last year, the EPS set up and now leads on a multi-agency panel that makes decisions about support for children who are unable to attend school on mental health grounds. &nbsp;There is an ongoing programme of training for EBSA and other key topics, including Precision Teaching, ADHD in the Classroom and Literacy Support. &nbsp;There is dedicated EP support to our colleagues in the Brent Virtual School.&nbsp;
We work in collaboration with colleagues in the wider Inclusion Service, where the EPS sits and has a key leadership function. &nbsp; Across the service, there is a renewed commitment to develop our anti-racist and culturally sensitive practice. &nbsp;Serving a truly diverse population is one of the most rewarding elements of being an EP in Brent; we are committed to ensuring that our team reflects this diversity.
The Person
Brent is a service that is growing fast and there will be numerous opportunities for colleagues who wish to develop their skills and progress their career through our current and future service initiatives. &nbsp;The post will appeal to those who want the freedom to develop their individual style of practice and pursue areas of interest. &nbsp;You should also be keen for this development to be anchored within a strong team, where the actions of one colleague are of interest to all. &nbsp;We welcome applicants from current Year 3 TEPs.&nbsp; If you would like more information call 07436 704330 or email the PEP at&nbsp;<a href="mailto:frank.glennon@brent.gov.uk" target="_blank">frank.glennon@brent.gov.uk</a>&nbsp;
Associate EPs: &nbsp;Please also contact the PEP if you are interested in working for the service as an Associate EP
Applicants must be professionally qualified and registered with the HCPC.
Closing date: Sunday 28 September 2025 (23:59)

Educational Psychologist

<ul></ul>





We are seeking a dedicated and compassionate Social Care Coordinator to join our dynamic Review Team within Adult Social Care. This is an exciting opportunity to make a meaningful difference in the lives of adults in need of care and support. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: The Review Team is a friendly and supportive multidisciplinary team undertaking annual Care Act reviews with adults receiving support services.&nbsp; Social Care Coordinators, work with individuals to undertake assessments, reviews and care and support planning in line with Care Act 2014, Mental Capacity Act 2005, and local policies and procedures. You will collaborate with service users, families, and multidisciplinary teams to develop and maintain person-centred care plans. Key to this is a strength-based approach, supporting people to use preventative services, and to build resilience and achieve outcomes that are important to them, involving the person and supporting them to have choice and control.&nbsp;&nbsp; It is also important to maintain accurate records and ensure all documentation is up to date. The role offers an apprenticeship element which entails study time provided as part of your working week.&nbsp; The role also involves supporting first line queries into the team and working closely with other departments within Reading Borough Council to resolve these.&nbsp; Data input and management is a key part of the role, which is identified in elements of the apprenticeship. You can view the apprenticeship details here: <a href="https://skillsengland.education.gov.uk/apprenticeships/st0005-v1-2" target="_blank">https://skillsengland.education.gov.uk/apprenticeships/st0005-v1-2</a> About You: Experience of working with people with care and support needs is preferred, however transferable skills will be considered, and we will provide the right training for the right candidate.&nbsp; The apprenticeship will support your growth in the role. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To learn more, or for an informal discussion, please contact: Sandra Sheldon, Review Team Manager <a href="mailto:sandra.sheldon@reading.gov.uk" target="_blank">sandra.sheldon@reading.gov.uk</a> or call 07834 802 697. Closing date: Sunday 21st September 2025. Interview date: In person at the Civic Offices w/c 29th September 2025. Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="https://moretoreading.co.uk/" target="_blank">www.moretoreading.co.uk</a> to find out more about Reading’s Community &amp; Adult Social Care Services. It’s a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Reading Borough Council

Social Care Coordinator - Review Team

<ul></ul>

Please contact&nbsp;<a href="mailto:heather@wokinghammencap.org" target="_blank">admin@promiseinclusion.org</a>&nbsp;



<h3>This vacancy is being advertised on behalf of Promise Inclusion Ltd.</h3>
We have a vacancy for a Playworker at our Wokingham Smiles for Sibs group, which runs on a Thursday (term-time only) between 4.30pm and 6.15pm at the Woodley Airfield Centre. The children at Sibs are aged 8-13 and come to club to get some me time as they have a sibling with a learning disability. The Playworkers will assist in providing activities at the club including playing games, arts and crafts, cooking, outdoor activities and occasional holiday day trips.

Bracknell Forest Council

Playworker Wokingham - Promise Inclusion Ltd

<ul></ul>





The role will usually require you to work remotely from home 3 days a week, but the role may require you to work from the Civic Offices as and when necessary.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role 
You would be required to:
<ul>
<li>Deliver personalised debt advice including completing appointments and casework to prepare financial statements, review income and outgoings, and explore debt options to help clients make informed decisions.</li>
<li>Maximise income reduce outgoings including completing benefit checks, providing advice and support to make applications, maintain claim and challenge decisions and accessing social tariffs.</li>
<li>Assess and review Discretionary Housing Payment and Council Tax Support applications in line with legislation and policy.</li>
<li>Deliver excellent customer service responding to internal and external enquiries across multiple channels with professionalism, empathy, and efficiency by resolving issues at first contact where possible.</li>
<li>Maintain accurate records of all advice, actions, and financial awards in line with data protection and council standards, contributing to performance targets and service quality.</li>
</ul>
Reading Borough Council is seeking a dedicated and empathetic Debt Advice Officer to join our Tenant Services team. In this vital role, you’ll support tenants and residents across Reading to manage their finances, maximise income, sustain tenancies, and prevent homelessness. You’ll work as part of a collaborative team delivering a high-quality, customer-focused service across multiple access channels including face-to-face, telephone, email, and text.
You’ll be the first point of contact for many service users, responding promptly and professionally to enquiries. Using your knowledge of relevant policies and procedures, you’ll aim to resolve issues at the first point of contact and provide tailored support to those in financial difficulty.
Key Responsibilities Include:
<ul>
<li>Respond promptly and professionally to customer enquiries across multiple channels, resolving issues at first contact where possible.</li>
<li>Provide tailored debt advice and budgeting support to tenants and residents, including preparing Standard Financial Statements and prioritising debts.</li>
<li>Assist service users with welfare benefit claims, backdating requests, and challenging decisions using legislation and policy.</li>
<li>Promote financial inclusion, digital access, and safer borrowing practices such as Credit Unions.</li>
<li>Assess and review applications for Discretionary Housing Payments and Council Tax Support accurately and efficiently.</li>
<li>Conduct outreach appointments and home visits where necessary, following lone worker procedures.</li>
<li>Maintain accurate records and contribute to team performance targets and KPIs.</li>
<li>Collaborate with internal teams and external organisations to improve service delivery and integration.</li>
<li>Attend community events and deliver training sessions to raise awareness of financial support services.</li>
</ul>
About you
The following experience is required for this role:
<ul>
<li>A good general education, including GCSE (or equivalent) in English and Maths.</li>
<li>Experience supporting the public in an advisory role, ideally involving housing, welfare, or debt advice.</li>
<li>Confidence using computer systems to manage casework, write correspondence, and maintain accurate records.</li>
<li>The ability to work independently, using sound judgement to research issues and provide clear, practical advice.</li>
<li>Strong verbal and written communication skills, with the ability to adapt your approach to different audiences.</li>
<li>Resilience and good time management to handle competing priorities in a fast-paced, emotionally demanding environment.</li>
</ul>
We’re looking for someone with a strong understanding of welfare benefits, debt solutions, and financial inclusion. You’ll have excellent communication skills and the ability to handle sensitive situations with professionalism and empathy. Experience in supporting vulnerable individuals and a commitment to equality, diversity, and safeguarding are essential. You should be confident working independently and collaboratively in a fast-paced, customer-focused environment..
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact David Pidduck at <a href="mailto:David.Pidduck@reading.gov.uk" target="_blank">David.Pidduck@reading.gov.uk</a>
Closing Date: Friday 26th September 2025
Interview Date: 8th October 2025
Interview Process: Interviews will be completed via Microsoft Teams and will be booked to be completed within 45 minutes
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Debt Advice Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4016/Catering_Assistant_-_JDPS_-_Sep_25.pdf" target="_blank">Catering_Assistant_-_JDPS_-_Sep_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4017/Candidate_Pack_-_Place_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_Place_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



The Look Out Discovery Centre is a very popular visitor attraction with a hands-on science and discovery exhibition, gift shop, coffee shop and play area, set in 1,000 hectares of Crown Estate woodlands.&nbsp;
We have a great opportunity for a Catering ssistant on a part time, permanent basis.
Help us deliver a great experience to our customers, and you will experience a great place to work.
<h3>About you</h3>
You will be an enthusiastic and reliable person, with the ability and willingness to work flexibly to ensure the consistent provision of services in our cafe. A strong commitment to customer service is essential, along with the confidence to engage with visitors of all ages and backgrounds, helping to create a welcoming and positive experience for everyone.
<h3>About the team</h3>
The Woodlarks cafe team plays a key role in helping ensure our customers enjoy their day out at The Look Out Discovery Centre.&nbsp;We take pride in offering friendly, high-quality service while keeping our environment clean, safe, and enjoyable for all.
Open seven days a week, The Look Out Discovery Centre is dedicated to providing a fun and relaxing experience. As part of our team, you will play an important role in making each visit a memorable one.
<h3>Key responsibilities </h3>
<ul>
<li>To assist with the preparation and service of food and drinks including the operation of the point of sale system.</li>
<li>To provide a service to the customers, in a polite and efficient manner.</li>
<li>To work safely within Health, Safety and Hygiene policies and instructions.</li>
<li>To assist with special catering functions e.g. children’s parties, as and when required.</li>
</ul>
<h3>Our benefits</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Regular opportunities for development with internal and external training courses.</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
<li>To work on the doorstep of the picturesque Swinley forest.&nbsp;</li>
<li>The opportunity to engage with a variety of customers and deliver great customer care.</li>
</ul>
*(pro rata for part time)
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable Adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date</h3>
Interviews will be held on Wednesday 24th September 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:
Mike Carne, Catering Manager: 01344 354077
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.

Catering Assistant (part time - 25 hours per week)

<ul></ul>





Are you a dedicated Approved Mental Health Professional (AMHP) looking to make a real difference in the lives of adults experiencing mental health crises? Our Adult Social Care team is seeking experienced and committed professionals to join our supportive and dynamic service to join our specialised daytime stand-alone AMHP Service. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: Join our small, supportive, and well-led team of experienced AMHPs, who are dedicated to fulfilling the statutory requirements of the Mental Health Act 1983 (as amended in 2007) on behalf of Reading Borough Council. We are looking for a professional with experience working with service users, carers, and families within a crisis intervention model of care. In this role, you will provide timely consultation, advice, and assessments to Reading residents experiencing a mental health crisis. Key Responsibilities:
<ul>
<li>
Mental Health Act Assessments: Evaluate requests for Mental Health Act assessments, making independent judgements while considering various external factors.</li>
<li>
Compulsory Admissions &amp; Guardianship Applications: Decide on applications for compulsory hospital admissions (Part 3 or Part 2 of the Act) and guardianship (Section 7 of the Act).</li>
<li>
Assessment Management: Handle the process of Mental Health Act assessments, managing potentially distressing and volatile situations.</li>
<li>
Safeguarding: Ensure compliance with Safeguarding Adults and Children procedures, including making necessary referrals and completing Mental Capacity and/or Best Interests assessments.</li>
<li>
Documentation: Accurately record data related to assessments and interventions using electronic case management systems.</li>
<li>
Compliance &amp; Standards: Operate within statutory requirements, adhering to local, national, and Reading Borough Council policies to deliver a high-quality service. 
</li>
</ul>
About You:
<ul>
<li>
Qualifications: Qualified AMHP with current approval to practice under the Mental Health Act 1983 (2007) and AMHP Regulations 2008.</li>
<li>
Experience: Substantial experience working with the Mental Health Act, with a strong understanding of the Mental Capacity Act, European Convention on Human Rights, and related legislation.</li>
<li>
Skills: Ability to work autonomously and as part of a team, with excellent assessment, risk management, and safeguarding skills.</li>
<li>
Values: Commitment to promoting human rights, dignity, respect, and implementing social models of mental health.</li>
</ul>
Additional duties if you are a Best Interest Assessor (BIA) could be to fulfil BestInterest Assessments (BIA) when not completing Statutory AMHP duties or other partnership work with communities and our partners. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of TEAM Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is “We all want to live in a place called home, with the people and things we love, in communities we look out for each other, doing the things that matter to us”.
Our Shared Purpose “Supporting the life that matters to you”. Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our Offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that, working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Local Government Pension Scheme</li>
<li>25 days holiday plus public holidays (rising to 33 after 10 years’ service)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Cycle to work scheme</li>
<li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work</li>
<li>A range of local discounts</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.&nbsp; The monthly fee includes insurance, servicing and road tax</li>
</ul>
For a discussion about the role please contact Valbona Demiri - AMHP Manager on 07739 823 136 or <a href="mailto:Valbona.Demiri@reading.gov.uk" target="_blank">Valbona.Demiri@reading.gov.uk</a> Closing date: Applications will be reviewed on submission Interview date: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="https://moretoreading.co.uk/" target="_blank">www.moretoreading.co.uk</a>to find out more about Reading’s Community &amp; Adult Social Care Services. It’s a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Approved Mental Health Professional (AMHP)

<ul></ul>





An excellent opportunity to make a difference…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. &nbsp; We have received funding from Greater London Assembly for a Rough Sleeper Support Worker post working with rough sleepers who live independently, providing a client centered approach to recover from entrenched rough sleeping. &nbsp;
The post holder will act as a single point of contact for former rough sleepers, residing in our in-house rough sleepers accommodation programme ensuring sustainable outcomes around housing and independent living are achieved.
The post holder will be flexible in working and will work on a shift basis providing support for this cohort, working in a person-centred way to ensure sustainable outcomes around housing are achieved, meaningful employment is sought and individuals are supported to achieve their goals and aspirations.
We are seeking someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history of unstable, short term housing situations
The Person
Are you seeking a fresh challenge? Do you want to make a real and lasting difference to people who were previously sleeping rough? Do you take pride in delivering excellent services?
To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.
We are looking for an empathetic experienced Rough Sleeping Support Worker who is passionate about providing the best level of services to previous homeless applicants.
The successful candidate must be able to manage their own caseload of single people.
You will be passionate and dedicated to helping people, not afraid to go above and beyond in order to get the best outcome and be forward thinking and creative.
You will be an excellent communicator and able to talk to people of all backgrounds and disseminate complex information in a way that is easy to understand.
We are looking for an empathetic individual who is passionate about providing the best level of service to vulnerable former rough sleepers. &nbsp;
We are seeking someone who is motivated and naturally caring in nature and solutions orientated who has an interest in supporting individuals who have a history of sleeping rough.
You will be able to work under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
We are looking for an exceptional team player who has the skills and qualities that are needed to support, transform, and rebuild the lives of people who have been sleeping rough for a long period of time.
As part of our expanded Rough Sleepers Team, you will engage positively and persistently with rough sleepers to build their trust and help them to obtain housing suited to their needs. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency work, you will be an adept problem solver and you will have a proven ability to inspire and motivate people. &nbsp;You will also have experience assessing the needs of individuals risk assessment and risk management plans including in relation to safeguarding.
If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Closing date for the redeployees: Wednesday 24 September&nbsp;2025 (23:59)

Rough Sleeper Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4570/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4571/Senior_Living_Officer_JD_July_2024.pdf" target="_blank">Senior_Living_Officer_JD_July_2024</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Do you have experience managing or supporting older adults in a housing or care setting, with a focus on promoting independence and reducing social isolation?
Are you confident in overseeing building management and health &amp; safety compliance tasks, including fire alarm checks, risk assessments, and maintenance coordination?
Have you previously worked in a role where you coordinated with multiple agencies or departments (e.g., housing, adult social care, community groups) to support tenants or service users?
Are you passionate about supporting older adults to live independently in a safe and welcoming environment? We're looking for a proactive individual with experience in housing or support services, strong building and compliance management skills, and a collaborative approach to working with tenants and partner organisations. If you thrive in a role that combines people skills with practical management, we’d love to hear from you.
For an informal discussion about the post, please contact David Brown, Senior Living &amp; Careline Services Manager on 07798 667669
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on 30th September 2025
Interview date: 8th October 2025
Please note we do not accept applications after the time given on the advert.
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Senior Living Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3030/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3031/Job_Description_-_Domestic_-_Senior_Living.docx" target="_blank">Job_Description_-_Domestic_-_Senior_Living</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Domestic – Senior Living schemes– Location, Farnham, Waverley Borough
Do you want to be part of an experienced and enthusiastic team?
Are you looking for a role with variety, where you can be relied on for your expertise and&nbsp; experience?
Do your skills currently include:
<ul>
<li>To be able to carry out cleaning duties with the utmost efficiency throughout the communal areas of our Senior Living schemes</li>
<li>To have an attention to detail and a conscientious approach to your work</li>
<li>To be able to work within an environment that hosts vulnerable/elderly adults</li>
<li>To be able to use own initiative</li>
<li>To communicate well with Managers and other staff members</li>
</ul>
We have 1 part time vacancy of 20 hours per week, Mon-Fri (although other working patterns/hours would be considered). Location is in Farnham.
For an informal discussion about the post, please contact the Service Manager on 07798 667669.
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 30th September 2025
Interview date: 7th October 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Domestic - Senior Living

<ul></ul>





Part time – 32 hours per week (4.5 days per week) – (Working Monday, Tuesday and Wednesday – flexible with remaining hours) - Permanent We are building a more sustainable, efficient, and resident-focused Reading – and our Asset Management Team plays a vital role in that journey. We're looking for a Valuation Surveyor with strong technical skills and a collaborative mindset to help shape the future of our corporate property portfolio.&nbsp; &nbsp;We manage a diverse property portfolio, maximizing the use and value of all property assets. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We’re fully committed to flexible working hours and within this role you will also have the opportunity to work largely from home, subject to service needs.&nbsp; About the role: As a Valuation Surveyor, you’ll deliver high-quality property valuations and estates management services across a varied portfolio including commercial, residential and operational property. You’ll support disposals and acquisitions, lead landlord and tenant negotiations, and advise on development, viability, and regeneration schemes. It’s an opportunity to help maximise value from public assets while supporting key local priorities. A pool car will be available when required to go out and complete site inspections around the Reading Borough. Key areas of responsibility include: As a Valuation Surveyor, you will play a crucial role in managing the Council’s property portfolio. Your responsibilities will include:
<ul>
<li>Conducting valuations for various purposes, including asset valuations, insurance valuations, and planning viability appraisals.</li>
<li>Negotiating terms and managing the disposal and acquisition of land/buildings.</li>
<li>Managing income-generating assets for investment purposes.</li>
<li>Undertaking Landlord &amp; Tenant work, including lettings, reviews, and renewals.</li>
<li>Providing property advice and preparing reports for Councillors and Officers.</li>
</ul>
About you: We’re looking for someone with experience of dealing with a broad spectrum of different property types, including commercial, residential and rural property valuations. A good understanding of current thinking/best practice in relation to Valuation and Estates issues and the ability to analyse and interpret complex written and financial information and make professional recommendations on the best use of property assets. Experience: 
<ul>
<li>Knowledge and understanding of large and complex public service organisations</li>
<li>Awareness and understanding of local government operations and how Council services interface with key public service partners e.g. police, health</li>
<li>Excellent judgement and analysis with the ability to broker solutions to complex problems. Commercial awareness and approach, recognising the importance of value for money in all Council activity</li>
<li>Excellent communication and negotiating skills with the ability to present complex issues in a simple and easy to understand way for internal and external audiences</li>
</ul>
Qualifications
<ul>
<li>Chartered surveyor or equivalent</li>
<li>Registered Valuer</li>
<li>Significant post qualification experience</li>
<li>Member of the Royal Institution of Chartered Surveyors (RICS)</li>
</ul>
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:&nbsp; Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave. Annual leave will be pro-rata due to role being part time.
</li>
<li>A wide range of flexible working opportunities include working from home with some office attendance when required to meet the requirement of the position. Meeting the core hours requirement and completing the required contractual hours within a flexible agreement with the Strategic Assets Portfolio Manager (School Pick up time or similar can be accommodated)
</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Dee Maddox-Hinton - Strategic Assets Portfolio Manager- <a href="mailto:Dee.Maddox-Hinton@reading.gov.uk" target="_blank">Dee.Maddox-Hinton@reading.gov.uk</a> <a href="mailto:Dee.Maddox-Hinton@reading.gov.uk" target="_blank"></a>Closing Date: Sunday 28th September 2025 Interview Date: to be arranged. Interview Process: Interviews will be carried out preferable on TEAMS or Face to Face if required.&nbsp; An opportunity to view the workplace can be arranged. Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Valuation Surveyor - Assets Management Team

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. We are looking for someone to work in housing allocations to allocate council properties and to provide nominations to Registered Providers.
You are highly organised to allocate permanent council accommodation and nominate to Registered Providers to ensure properties are let as soon as practicably possible. You will carry out viewings and sign-up new tenancies, taking account of individual customer needs. You provide information, advice and support with moving arrangements including advice and assistance regarding benefits and access to financial support.
You will engage with our service users via a combination of customer facing contact via telephone and email, ensuring customer records are accurate and up to date at all times. You are highly motivated to to promote our service and actively participate in developing service improvement across the Homelessness, Independence and Preventatives Services. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council.
About The Team You’ll Be Working In
This is an exciting and busy role in the Allocations team. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1.You are a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You are outcome focussed and seek to achieve successful outcomes by implementing bespoke solutions to complex problems.
2.You will carry out allocations, viewings, lettings and nominations to minimise void times, ensuring adherence to the Council’s Allocations Policy and associated procedures.
3.Ensure shortlisted applicants are verified prior to offer of nomination, in particular, relation to eligibility, priority band and date, household composition, property criteria and affordability, identifying potential fraudulent applications and assist with reviews of offers to determine whether they are suitable, preparing evidence that may be used in legal proceedings.
4.Provide accurate information and advice on waiting times, rehousing prospects and alternative housing options, such as downsizing, mutual exchange and Seaside and Country Homes.
5.You will be working in a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing.
6.You will work collaboratively with your colleagues and partner agencies to contribute to the effective delivery of the integrated preventative service across housing, health and social care, avoiding escalation to higher level and crisis service provision where applicable.
7.Assist with training of staff regarding the Housing Allocations process and rehousing process and support project work and new initiatives, including customer satisfaction surveys, assisting to identify and implement service improvements.
8.Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to residents to meet changing needs and integrate digital solutions.
9.Keep up to date with key legislation, policies and procedures, and maintain an awareness of issues that can cause legal, reputational and financial risks to the council, escalating issues so that action to mitigate or prevent risks arising can be taken, to ensure value for money service delivery.
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of working in multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
1.You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including housing allocations, homelessness and welfare benefits, while effectively managing customer expectations. 2.You are a great communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.
3.You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
4.You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands.
5.You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be
6.You can travel independently around the Borough to visit properties and meet other professionals in community settings.
<ul>
<li>Are you passionate about customer services? • Are you an experienced homelessness professional? • Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
If the points above resonate with you, we would like to hear from you.
Essential for the Role
Basic DBS check is required for the role.
Read more about the role you will be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Janice.Roach@hounslow.gov.uk" target="_blank">Janice.Roach@hounslow.gov.uk</a>
Closing date - 25.09.2025
Interviews for this job will be held in the beginning of October 2025.

London Borough of Hounslow

Allocations Officer

<ul></ul>





Property Lawyer/ILEX/Licenced Conveyancers
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
You will be one of a team of lawyers dealing with Residential Property Right to Buy matters. You will be able to demonstrate experience of residential property conveyancing transactions, Right to Buy and other related property matters will be your main area of work. You will have good drafting skills and an eye for detail as well as a good understanding to conveyancing law and practise. &nbsp;You will be able to conduct your caseload with minimum supervision and will be accustomed to working at pace in a busy team.&nbsp; We work collaboratively and flexibly and welcome applications from all members of the community. If you want to be part of our journey, we would love to hear from you.&nbsp; This post is classified as a flexible worker and requires 3 days office attendance a week. The Person
This role may suit someone wishing to move from a private law firm or charity sector to a career in local government. This is a great opportunity for a talented and ambitious professional to join a friendly, committed and highly regarded legal team to help deliver quality legal advice, as well as making a real contribution to the quality of life and sustainability of the borough. We are looking for a team player who is self-motivated &nbsp;and flexible with good communication skills. You will be required to work to tight timescales.&nbsp;

Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
• &nbsp; &nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • &nbsp; &nbsp;Very generous employer pension contribution • &nbsp; &nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • &nbsp; &nbsp;A wide range of family friendly policies such as parental leave • &nbsp; &nbsp;Access to affordable parking nearby • &nbsp; &nbsp;Access to our Zipcar scheme&nbsp; • &nbsp; &nbsp;Access to our Employee Assistance programme for free confidential counselling • &nbsp; &nbsp;Season ticket loan for public transport • &nbsp; &nbsp;Cycle to work scheme and good onsite facilities • &nbsp; &nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;

Closing date: 2 October 2025 (23:59) &nbsp;
Additional Information&nbsp;
&nbsp;
Location: Civic centre and other locations from time to time

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. &nbsp;
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>.
&nbsp;
Brent has a positive approach to flexible working. &nbsp;
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>&nbsp;

Property Lawyer (Residential)

<h4> Job Description </h4>Overview We are seeking to recruit a full-time Education lawyer for the Adults Social Care, Employment, and Education team at HB Public Law (HBPL). You will undertake varied, high-quality work with like-minded and supportive colleagues who are committed to public service and excellent client care. HBPL is one of the country’s leading shared local authority legal practices between a number of Northwest London and out of London local authorities; it is Lexcel accredited, and we pride ourselves on delivering a high-quality service. Staff are employed by Harrow Council but work for several public sector clients About You The successful candidate will be required to carry a full caseload dealing with SEND Tribunal cases, advising and preparing responses for the Tribunal, and advising in respect of school admissions, exclusions and complaint matters, including LGSCO responses for Local authority clients and advising schools in respect of a variety of matters including exclusion matters and complaints. The candidate will also advise schools in respect of Governing Body Exclusion Panels and Independent Review Panels as well as separately advising panels from time to time You will be required to pick up a caseload from the outset. We will consider less experienced individuals with the right personal qualities and an excellent approach to client care who are able to grow into the role. Candidates from both the public and private sector are encouraged to apply for this position, as the practice’s current staff base is drawn from both sectors.There may be opportunities for the right candidate to develop knowledge in the Employment and Adult work within the teamThe closing date for all applications is Monday the 6th of October 2025. Related Documents For more information, please refer to <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=19792&amp;hashed=1219853481" target="_blank">Role Profile/ Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Lawyer / Senior Lawyer –Education, Adults Social Care, and Employment

<h4> Job Description </h4>Overview London Borough of Harrow is looking to recruit a Child Protection Chair/Independent Reviewing Officer to chair multi-disciplinary child protection conferences. The post holder will be responsible for chairing both Children Looked After (CLA) statutory reviews, as well as Child Protection (CP) Conferences, in addition to ensuring that care plans, child protection plans and timescales reflect the needs of each individual childYou will need to effectively develop practice and provide leadership in driving forward improvements in the quality of multi-agency child protection and looked after planning. Furthermore, you will need knowledge of best practice in working with children and families to ensure that child protection plans are robust, evidence based, and outcome focused. Highly analytical with sound knowledge of relevant legislation, you will also play a central role in monitoring the effectiveness of multi-agency safeguarding practice as well as providing support and advice to Children's Services colleagues.We are seeking someone who can work closely with other Child Protection and Children Looked After Chairs in evaluating and quality assuring social care practice within the Local Authority. You will be asked to lead on agreed safeguarding projects. About You To be successful in this role you would need to have the below skills &amp; experience:<ul><li>Monitoring quality of care and planning for both Child Protection and Children Looked After.</li><li>Contribute to policy making and producing procedures or guidance.</li><li>Monitoring standards and outcomes for Child Protection Plans and Children Looked After.</li><li>Case auditing and reporting areas of strengths and areas for improvement to staff and managers.</li><li>To contribute to the rolling programme of inducting and training of staff in respect to Child Protection Conferences and Children Looked After processes.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=11717&amp;hashed=1545848446" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Child Protection Chair/Independent Reviewing Officer

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Do you want to work in a rewarding role where every day brings new challenges and fulfilment? Join our dedicated Care team providing high-quality respite care to individuals and their families as a Support Worker in Whitley in Reading. You will have experience in working in care or support setting, treating our clients with dignity and respect whilst meeting their individual care needs, including support with personal care.&nbsp; We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About us and the role: Applicants must have the right to work in the UK - Sponsorship not available. We are a Respite Care Team registered with the CQC whose aims are to provide high quality support to adults with complex learning disabilities, regardless of gender, race, religion or sexual orientation. The Respite Care Team provides clients with opportunities to develop independence, build positive relationships and be empowered to make informed choices, within a person-centred approach. Respite Care offers brief respites to caregivers from their full-time caregiving responsibilities.&nbsp; No day may the same due to the rotation of service users requiring our service.&nbsp; Furthermore, the ideal candidate should possess the capacity to evaluate risks and devise strategies to mitigate and handle them effectively. The working pattern will include working shift patterns including weekends and sleep-ins. A typical early shift may start at 7.00am during the week and 7.30am on Weekends and a late shift may start at 2.00pm with a 9.00pm finish or a 9.30pm finish if you are doing a sleep-in. You will be required to work two weekends in three. You will be able to demonstrate:
<ul>
<li>Good general education, to include good literacy skills</li>
<li>NVQ3/QCF Level 3 Diploma in Care and Promoting Independence or commitment to achieving this</li>
<li>A commitment to delivering Person Centred Support to a range of individuals</li>
<li>Able to relate to service users and meet their needs, with a sense of understanding, patience, respect and dignity</li>
<li>Ability to accurately maintain and review individual client files</li>
<li>Ability to undertake manual handling tasks</li>
<li>Ability to work effectively as part of a team as well as on own initiative (there may be occasions where lone working may be applicable)</li>
<li>Ability to communicate effectively both written and verbally</li>
<li>Ability to be self-motivating</li>
<li>Basic Microsoft IT skills, ability to read/check emails etc.</li>
</ul>
Progression through the full salary range is dependent on attaining the relevant QCF qualification.&nbsp; You will also demonstrate a commitment to anti oppressive practice along with a flexible attitude to travelling around and working in the local area. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave.</li>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax.</li>
</ul>
For an informal discussion about the Support Worker post, please contact Rachel Jerrard (Team Manager) on 07834 964 762 – <a href="mailto:rachel.jerrard@reading.gov.uk" target="_blank">rachel.jerrard@reading.gov.uk</a>, Karen Rumbol (Senior Support Worker) on 07973 793 837 – <a href="mailto:karen.rumbol@reading.gov.uk" target="_blank">karen.rumbol@reading.gov.uk</a> Closing Date: Sunday 28th September 2025 Interviews: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit:&nbsp;<a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a> <a href="https://moretoreading.co.uk/" target="_blank"></a>to find out more about Reading’s Community &amp; Adult Social Care Services. It’s a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Support Worker - Respite Care Team

<ul></ul>





Part time - 34.75 Hours per week (8.45am to 4.00pm (5.00pm on Tuesdays) - Term Time only + 5 Inset Days
Are you passionate about nurturing young minds and creating a positive learning environment? Join our vibrant team at New Bridge Nursery School, located in the heart of Caversham in Reading. We are seeking an enthusiastic, flexible and motivated Level 3 qualified Early Years Practitioner to work as a key person in our highly regarded nursery school.
At New Bridge Nursery School, we believe in fostering a warm and inclusive atmosphere where children can thrive. Our dedicated team is committed to providing exceptional care and education for children in their early years, laying the foundation for a lifetime of learning.
As a Level 3 Qualified Early Years Practitioner, you will play a key role in shaping the early development of children aged 2-5yrs. Your responsibilities will include planning and delivering engaging activities, observing and assessing children's progress, and maintaining strong communication with parents and colleagues.
The successful candidate will be: • Qualified to Level 3 in Early Years Education and Childcare • Motivated, creative and enthusiastic • A good team player • Reliable and calm
We can offer: • An opportunity to work in an exceptional Early Years setting • A positive and enthusiastic staff team, committed to achieving the best outcomes for our children • A friendly, caring, and creative professional working environment • Training and professional development
Reading Borough Council also offer a range of benefits including: • Local Government Pension Scheme • Discounted Childcare scheme • Cycle to work scheme • Season ticket loans • A range of local discounts
How to apply We encourage interested candidates to visit the nursery prior to application. If you are enthusiastic, dedicated, and ready to make a positive impact on young lives, we would love to hear from you! We encourage candidates to visit the nursery prior to application.
To request an application form, please email: <a href="mailto:admin@newbridgenursery.reading.sch.uk" target="_blank">admin@newbridgenursery.reading.sch.uk</a> or visit: <a href="http://www.newbridgenursery.reading.sch.uk" target="_blank">www.newbridgenursery.reading.sch.uk</a>&nbsp;or call: 0118 937 5580
Applications will be reviewed upon receipt, and interviews arranged accordingly.
The REYS Federation which comprises of Blagdon Nursery, Caversham Nursery and New Bridge Nursery Schools, is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and we may conduct a social media search for successful candidates. Please note: CVs will not be accepted.

Early Years Practitioner (Level 3) - New Bridge Nursery School

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An excellent opportunity to make a difference…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this.
We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. &nbsp;
The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved.
The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed.
You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved.
The Person
Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services?
We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers. &nbsp;
You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
You will be a fast learner who is able to take on training around legislation and go on to apply it with support.
We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping.
To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.&nbsp;
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Rough Sleepers Housing Officer

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We are looking for a qualified Social Worker to come and join the Learning Disability and Neurodiversity Team within our Adult Social Care team here at Reading Borough Council.&nbsp; Wherever you are in your own career journey, we’re committed to offering the support and development you need. Working as a Social Worker for Reading Borough Council you will be part of a friendly&nbsp;and supporting team.&nbsp; We are looking for individuals who can demonstrate great communication skills and the ability to build and maintain relationships with colleagues, services users and health care providers. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role:
<ul>
<li>To complete timely Care Act assessments for our higher intense case management with a strength-based focus, delivering positive outcomes for the individuals of Reading</li>
<li>To complete post discharge reviews ensuring that care plans are accurate, and individuals eligible needs are being met</li>
<li>To promote the use of direct payments to give individuals the flexibility in how they meet their needs.</li>
<li>To promote a reablement focus for all individuals that are referred to adult social care</li>
<li>To work with all families and carers ensuring that carers assessments are completed to promote support to individuals with a caring role.</li>
<li>To develop close and effective relationships with providers, community voluntary services, and health professionals.</li>
<li>To complete Mental Capacity Act Assessments to a high standard Undertake community DOLs and prepare records for Court of Protection</li>
<li>To be a high performing, efficient, supportive and outcome focused team who together embed the principles of TEAM Reading</li>
</ul>
Team Objectives: The Learning Disability and Neurodiversity (LDN) Team works closely with other teams in Adult Services who are involved with the delivery of Adult Social Care. We work closely within individuals from transitions to adulthood and older age. We promote a strength base ethos to other the best outcomes for the individuals that we work with. Our aim is to be a high performing, efficient, multidisciplinary team with a clear Team purpose and values that supports staff and values the skills and diversity within and around the team. You will hold a varied caseload and contribute to the team performance and positive outcomes for our residents. This post offers opportunities to improve your skills and experience in Adult Social Care with high quality, client-led, interventions to service users in their own homes, in a friendly and supportive team. You will work within the legal framework provided by the statute, guidance, policies and procedures. You will need to have:
<ul>
<li>A degree or equivalent in Social Work</li>
<li>Registration with Social Work England</li>
<li>Excellent understanding of the Care Act 2014</li>
<li>Understanding of The Autism Act 2009</li>
<li>Understanding of Better care for people with a learning disability and people with autism.</li>
<li>Other legislation linked to Neurodiversity and Learning Disability</li>
</ul>
We offer excellent support, supervision and induction.&nbsp; You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency -&nbsp;show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious -&nbsp;be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading -&nbsp;maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>
<li>Maternity, adoption, parental and sick pay</li>
<li>A wide range of flexible working opportunities&nbsp;</li>
<li>Access to a range of training and learning opportunities to help you develop</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.&nbsp; The monthly fee includes insurance, servicing and road tax</li>
<li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement</li>
</ul>
Closing date: Applications reviewed upon submission Interview date: To be confirmed If you would like to find out more about this role and the team, please contact Louise Mole (LDN Team Manager) on 0118 937 3747 or email <a href="mailto:louise.mole@reading.gov.uk" target="_blank">louise.mole@reading.gov.uk</a> Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="https://moretoreading.co.uk/" target="_blank">www.moretoreading.co.uk</a>to find out more about Reading’s Community &amp; Adult Social Care Services. It’s a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Social Worker - Learning Disability and Neurodiversity (LDN) Team

<ul></ul>





Permanent - Part time, 28 Hours per week Do you have a passion for play, the outdoors, and making a difference in young people’s lives? We’re looking for an enthusiastic Activity Ranger to us and help create fun, safe, and inclusive opportunities for children and young people across Reading. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: As an Activity Ranger, you’ll be at the heart of creating fun and inclusive play opportunities for children and young people from the Ranger Station in Prospect Park, Reading and across the borough in schools.&nbsp; This role is for Monday to Friday only – doesn’t require weekend work. You’ll deliver engaging sessions in parks, open spaces, schools, and outreach venues, helping children build confidence, stay active, and enjoy positive, healthy experiences. A key part of your role will be supporting children and young people with SEND, ensuring activities are safe, welcoming, and accessible for everyone. By working closely with families, schools, and partner organisations, you’ll help build strong community connections while ensuring the highest standards of safeguarding, health &amp; safety, and inclusion. During school holidays, you’ll support activity clubs and special projects, bringing even more opportunities for children to get outside and play. We use Play (activities, sports, crafts) to support young people between the ages of 4 – 13, helping young people to understand their world, have access to play and build resilience which may support with wellbeing, routines, understanding the world, educational attainment and building key life skills. Duties will include:
<ul>
<li>Coordinate with team members and manage a diverse range of play-based and sports provisions that focus on increasing physical activity, educational attainment and improving wellbeing of young people.</li>
<li>Support the Team with administration needs relating to the projects you are involved in.</li>
<li>Focus on play based strategies, safeguarding children and ensuring health and safety policies and procedures are followed.</li>
<li>Your role will include supporting young people at the Ranger Station Prosect Park, this can consist of supporting with our onsite activities including low ropes, mini golf, archery and sports. Training will be provided.</li>
<li>Working with young people with learning disabilities or SEND.</li>
</ul>
We’re looking for someone with experience working with young people or delivering leisure and play services, who is confident in using play-based learning to engage children and young people. You’ll bring excellent organisational, communication, and interpersonal skills, with the ability to work collaboratively with a wide range of stakeholders and build strong, positive relationships. Most importantly, you’ll have a genuine passion for supporting the personal development and wellbeing of every individual you work with. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
For more information on this position please contact Dan Peters - Service Manager, Reading Education Play and Support at <a href="mailto:daniel.peters@reading.gov.uk" target="_blank">daniel.peters@reading.gov.uk</a> <a href="mailto:daniel.peters@reading.gov.uk" target="_blank"></a>Closing Date: Sunday 28th September 2025 Interview Date: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment,

Activity Ranger - Reading Education Play and Support Team

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4400/Social_Care_Practitioner_V3_Final_revised_ver_.pdf" target="_blank">Social_Care_Practitioner_V3_Final_revised_ver_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Social Care Practitioner
We have an exciting opportunity available for a Social Care Practitioner to join our small, friendly and supportive Review Team (Adult Social Care) here at Wokingham Borough Council, on a full time, permanent basis.
As a Social Care Practitioner, you will use a strength-based approach to maximise individual’s abilities to live as independently as possible and remain safe in their community. You will work under the supervision of a registered practitioner to undertake direct work with individuals and their carers.
Adult Social Care provides a range of interventions to adults who need extra support to stay healthy, play a part in their community and lead as fulfilling a life as possible.
This is an excellent opportunity to develop and advance to a Grade 6 once all progression criteria's have been met.
This is an exciting opportunity to join an Award-Winning Local Authority, and a service that currently scores third highest in the country following our recent CQC inspection. &nbsp;
Benefits:
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐ A generous annual leave entitlement of 27 days (rising to 32 days after 5 years continued local government service), plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐&nbsp;A range of local &amp; lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Cycle to work schemes
⭐ Monthly Supervision
⭐ And much more!&nbsp;
Key responsibilities:
<ul>
<li>Manage your own diary and caseload to complete work in agreed time frames.</li>
<li>Complete strength-based reviews of care in line with our statutory duty.</li>
<li>Co-ordinate feedback from a range of sources, working with advocates where necessary.</li>
<li>Provide written reports and maintain day to day case recording.</li>
<li>Have good communication skills to engage with all our residents.</li>
<li>Work as part of a team.</li>
</ul>
Candidate requirements:
<ul>
<li>Competent level of IT skills and ability to learn and use adult social care recording system</li>
<li>Excellent verbal and written communication skills – including ability to engage with individuals with a diverse range of communication needs</li>
<li>Ability to relate to individuals from a diverse range of social, economic, and cultural backgrounds</li>
<li>Awareness of the impact of ill health, disability, social disadvantage, and poverty has on and individuals’ wellbeing</li>
<li>Experience of working in a health or social care setting/ or in a customer facing role.</li>
</ul>
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today.
Alternatively, for more information or to arrange an information discussion, please contact Jen Daines via email <a href="mailto:jen.daines@wokingham.gov.uk" target="_blank">jen.daines@wokingham.gov.uk</a>
Closing date: 28th September 2025 11pm
Interview date: TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Social Care Practitioner - Review Team (Adult Social Care)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4194/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4195/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4332/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4333/Estates_Officer_JD.docx" target="_blank">Estates_Officer_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about creating safe, clean, and welcoming communities? Do you thrive on solving problems, working with people, and making a visible difference in residents’ lives? If so, we want to hear from you!
Woking Borough Council is seeking a proactive and customer-focused Estates Officer to help us deliver outstanding estate management across our housing stock. This is a fantastic opportunity to play a key role in maintaining and improving communal areas, ensuring compliance with health and safety standards, and working collaboratively with residents, contractors, and internal teams.
What You’ll Be Doing
<ul>
<li>Conducting regular estate inspections to tackle issues like fly-tipping, vandalism, and repairs.</li>
<li>Managing cleaning and grounds maintenance contracts to ensure high standards.</li>
<li>Supporting communal facilities such as bin stores and parking spaces.</li>
<li>Ensuring fire safety and health &amp; safety compliance in communal areas.</li>
<li>Collaborating with Housing Officers and ASB Officers to address anti-social behaviour.</li>
<li>Promoting resident engagement through walkabouts, meetings, and events.</li>
<li>Maintaining accurate records and contributing to service improvement initiatives.</li>
</ul>
&nbsp;What We’re Looking For
<ul>
<li>Experience in housing, estate management, or a related field.</li>
<li>Strong understanding of health and safety and fire safety in communal areas.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage a varied workload.</li>
<li>IT literacy and experience with housing or asset management systems.</li>
<li>A proactive, solution-focused approach to problem-solving.</li>
<li>Full UK driving licence and access to a vehicle.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a team that genuinely cares about the community.</li>
<li>Work in a dynamic environment where your ideas and contributions matter.</li>
<li>Enjoy flexible working arrangements and opportunities for professional development.</li>
<li>Make a real impact on the lives of residents across Woking.</li>
</ul>
Additional Info
<ul>
<li>This role requires a Basic DBS check.</li>
<li>Occasional evening or weekend work may be required.</li>
<li>Politically restricted post: No
</li>
</ul>
Ready to Apply?
If you're ready to take on a rewarding role that makes a difference every day, we’d love to hear from you. Apply now and help us shape the future of housing services in Woking!
Closing Date: 5 October 23.55 pm
Interview Dates:&nbsp; 15 &amp; 16 October 2025

Estates Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4330/1275_Programme_Director_-_job_pack.pdf" target="_blank">1275_Programme_Director_-_job_pack</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4331/Final_Information_Guide_for_Applicants.pdf" target="_blank">Final_Information_Guide_for_Applicants</a></li>
</ul>

Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
Programme Director 
Fixed Term Contract to end 30 April 2027
Salary range £82,938 - £90,140 pa (personal salary)
Full Time
Spelthorne Borough Council is a progressive, local authority. We are working hard to deliver the best services for our residents. Spelthorne Borough is located 15 miles west of Central London and benefits from good connections across the capital and the South East. With 12 miles of the River Thames located within the borough, 750 acres of parks and open green spaces, and bustling towns and villages, Spelthorne Borough is a wonderful place to work, and live.
We are looking for a dynamic individual to direct and deliver our improvement and recovery plan as a result of a best value inspection and Government intervention. Spelthorne has to achieve challenging targets internally and to meet future requirements as we enter Local Government Reorganisation. This role provides an opportunity to lead on moving us to a position where we fulfil the “directions” as specified by the Government from the best value review.&nbsp;
You will work with the senior leadership team and Commissioners to deliver the Improvement and Recovery Plan. You will report to the Chief Executive and ensure the effective running and delivery of the Improvement and Recovery plan. You will work closely with other senior officers to ensure delivery of the Plan and provide appropriate advice and information on progress to the Improvement and Recovery Board, the Council and its committees.
You need to have excellent programme management skills and ideally been involved in a Government “intervention” process elsewhere so that you can ensure delivery of the Improvement and Recovery Plan. We are looking for you to lead and challenge the “norm” to drive service transformation and culture change and ensure timely delivery of the Plan. You will lead the Programme Management Office for driving the Council’s Improvement and Recovery Plan.
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
This post is subject to appointment by the Council’s Appointments Committee.&nbsp; For an informal discussion about the role, please call Dawn Richards, PA to Chief Executive on 01784 446250 to arrange a call with Daniel Mouawad, Chief Executive.
Closing date: 26 September 2025 (Noon)
Longlisting Interviews: week commencing 13 October 2025
Final interviews: week commencing 27 October 2025
To apply please use the ‘apply online’ button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Spelthorne Borough Council

Programme Director

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3497/CCT_Full_employment_pack_2025.pdf" target="_blank">CCT_Full_employment_pack_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Customer Contact Manager Salary: &nbsp;£26,346 - £27,501 Basis: Full Time Permanent Contract – Monday 8.45am-17.00pm – Friday 8.45am-16.45pm
 About the Role We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team.
 Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information.
 Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
 With full training provided, this is an excellent opportunity for you to progress your career in Customer Service.
 What will you do? • &nbsp; &nbsp;To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web). • &nbsp; &nbsp; Resolving enquiries and providing guidance to customers across all contact channels. • &nbsp; &nbsp; Deliver information in a succinct and confident manner.&nbsp; • &nbsp; &nbsp;Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks. • &nbsp; &nbsp;Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries
 What will you need? • &nbsp; &nbsp;Proven experience in listening, extracting and assessing important information • &nbsp; &nbsp;Customer Service experience ideally in a call centre environment • &nbsp; &nbsp;Great verbal &amp; written communication skills • &nbsp; &nbsp;Ability to answer a high volume of calls and process information • &nbsp; &nbsp;Ability to work well under pressure and multitask • &nbsp; &nbsp;A desire to improve your skills, knowledge and experience • &nbsp; &nbsp;Microsoft and Excel office skills
 Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you: • &nbsp; &nbsp;Support in continuing your personal development • &nbsp; &nbsp;Competitive contributions of 15% towards the LGPS pension scheme. • &nbsp; &nbsp;Access to a range of discounts including local and high street stores. • &nbsp; &nbsp;Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. • &nbsp; &nbsp;A generous annual leave entitlement.
 Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="mailto:Lisa.apostolakis@reigate-banstead.gov.uk" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a>.&nbsp;
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.
 Closing date: 30 September 2025 at 23:59&nbsp; Interviews: w/c 06 October 2025&nbsp;
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 We reserve the right to close this advert early should we receive a sufficient number of applications.

182 Jobs in Windlesham, UK