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Think administration is all filing and paperwork? Think again! Our Parking Services Administration Team deals with a huge variety of tasks every day covering eight councils, making this a role that keeps you on your toes. From processing permits and taking payments to helping customers with the parking appeals process and managing a busy inbox, there’s always something new to get involved in.

We’re looking for someone who is organised, detail-focused and enjoys helping people. Parking experience isn't essential – what matters most is a positive attitude, confidence, willingness to learn and we’ll help with the rest. If you enjoy a role where every day is a little different, this could be the perfect opportunity for you.

About you

The successful candidate will:

Be confident using IT systems and can quickly learn new software and processes.
Be a clear and confident communicator, both over the telephone and in writing.
Effectively plan, organise and prioritise their workload.
Have a keen eye for detail ensuring accuracy and consistency across a range of administrative, communication and customer service tasks.
Remain calm, organised and professional when working under pressure and managing competing priorities.

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

Excellent pension scheme with employer contributions
Generous annual leave entitlement with options to purchase additional annual leave
Committed training programme and development opportunities
Onsite nursery with 20% staff discount
Discounted Gym and swim membership
Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
Cycle to Work scheme
Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

To discuss the post or for further information, please call Ben Phillpots on 01386 565422.

Closing date: Sunday 02 August 2026

Interview date: Friday 07 August 2026

Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Salary range

£15,111 - £15,593.40 per year