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Job Description

Salary range: Grade 15 £55,323 - £57,402 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon

Croydon Adult Social Care is seeking an experienced, motivated, and inspiring Team Manager to lead one of our Older Adults locality teams.

This is an exciting opportunity for a passionate social work leader to join a progressive management team and play a key role in supporting older adults, their families, and carers. As part of our integrated approach to health and social care, you will lead a multidisciplinary team that delivers person-centred, strengths-based interventions that promote independence, wellbeing, and positive outcomes for residents.

About the Team

Our Older Adults Team consists of:

• Health and Wellbeing Assessors
• Social Workers
• Experienced Social Workers
• Advanced Social Workers

The team works closely with health professionals, Integrated Care Networks, community services, voluntary organisations, hospitals, and care providers to support older adults with a wide range of needs, including frailty, dementia, mental health needs, physical disabilities, safeguarding concerns, and complex care and support requirements.

About the Role

As Team Manager, you will provide strong leadership, management, and professional oversight to a busy and dynamic social work team.

You will be responsible for creating a culture of high performance, learning, and reflective practice, ensuring that residents receive high-quality, timely, and person-centred support.

Key responsibilities include:

• Leading and managing the performance, development, and wellbeing of a multidisciplinary team.
• Promoting a culture of continuous learning, professional curiosity, and reflective practice.
• Embedding and continually improving social work practice in line with strengths-based and person-centred approaches.
• Providing professional advice, guidance, and oversight for complex casework, safeguarding enquiries, and court-related work where required.
• Ensuring compliance with the Care Act 2014, Mental Capacity Act 2005, Mental Health Act, and all relevant legislation and statutory guidance.
• Overseeing safeguarding practice, risk management, quality assurance, and service performance.
• Supporting staff to deliver effective assessments, reviews, support planning, and interventions that maximise independence and wellbeing.
• Building and maintaining effective partnerships with NHS colleagues, primary care, community health services, hospitals, care providers, and voluntary sector organisations.
• Working closely with Service Managers and wider council colleagues to support service improvement, transformation, and integration agendas.
• Using performance and quality assurance data to drive service improvements and improve outcomes for residents.
• Contributing to the strategic development of Adult Social Care services across Croydon.

About You

We are looking for an experienced social work professional with a strong commitment to high-quality practice and excellent outcomes for older adults.

You will have:

• A recognised Social Work qualification.
• Registration with Social Work England.
• Significant post-qualifying experience within Adult Social Care.
• Experience of managing or supervising staff within a social care setting.
• Excellent knowledge of adult social care legislation, including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act, and safeguarding frameworks.
• Experience of working with older adults and people with complex care and support needs.
• Strong leadership, coaching, and performance management skills.
• The ability to build effective relationships and partnerships across organisations.
• Excellent communication, decision-making, and problem-solving skills.
• A commitment to promoting strengths-based, person-centred practice.

You will be a visible and supportive leader who can inspire confidence, promote innovation, and create an environment where staff feel valued and empowered to deliver their best work.

Why Join Croydon?

At Croydon, we are committed to supporting our workforce and creating an environment where people can thrive professionally.

In return, we offer:

• A supportive and experienced leadership team.
• Opportunities for professional development and career progression.
• Regular supervision and reflective practice.
• A commitment to manageable workloads.
• Flexible working opportunities.
• Access to a wide range of learning and development programmes.
• The opportunity to influence and shape Adult Social Care services.
• A friendly, inclusive, and collaborative working environment.
• Excellent transport links across London and the South East.

Further Information

For an informal discussion about the role, please contact:

Felicity Nii-Bortey
Service Manager, North Locality Team felicity.nii-bortey@croydon.gov.uk

Interviews will be held shortly after the closing date.

To view the Team Manager role profile please Click here.

About us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.